$TTEC

TTEC Holdings, Inc.

CIK:0001013880|SEC Filings

Consolidated Statements of Comprehensive Income (Loss) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Consolidated Statements of Comprehensive Income
Revenue.	$ 455,495	$ 513,571	$ 951,670	$ 1,047,799
Revenue from Contract with Customer, Product and Service [Extensible Enumeration]	us-gaap:ServiceMember	us-gaap:ServiceMember	us-gaap:ServiceMember	us-gaap:ServiceMember
Costs and Expenses [Abstract]
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization	$ 357,833	$ 399,273	$ 745,699	$ 813,820
Selling, General and Administrative Expense	61,254	70,654	127,793	140,691
Depreciation, Depletion and Amortization, Nonproduction	21,141	22,888	42,446	45,586
Restructuring Charges	2,364	1,116	3,814	3,112
Asset Impairment Charges	1,894	764	2,414	1,525
Total operating expenses	444,486	494,695	922,166	1,004,734
Income from operations	11,009	18,876	29,504	43,065
Nonoperating Income (Expense) [Abstract]
Investment Income, Interest	97	3,217	548	7,797
Interest expense	(16,688)	(18,233)	(33,672)	(38,030)
Other income (expense), net	1,180	(296)	1,838	3,293
Total other income (expense)	(15,411)	(15,312)	(31,286)	(26,940)
Income before income taxes	(4,402)	3,564	(1,782)	16,125
Benefit from (provision for) income taxes	(8,606)	(10,288)	(16,403)	(19,603)
Net income (loss)	(13,008)	(6,724)	(18,185)	(3,478)
Net income (loss) attributable to noncontrolling interest	(2,370)	(1,263)	(4,802)	(3,125)
Net income (loss) attributable to TTEC stockholders	(15,378)	(7,987)	(22,987)	(6,603)
Comprehensive Income (Loss), Net of Tax, Including Portion Attributable to Noncontrolling Interest [Abstract]
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax	1,044	16,243	(4,211)	22,881
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification, before Tax	904	2,753	(852)	5,221
Other, net of tax	198	213	261	271
Total other comprehensive income (loss)	2,146	19,209	(4,802)	28,373
Total comprehensive income (loss)	(10,862)	12,485	(22,987)	24,895
Less: Comprehensive income attributable to noncontrolling interest	(2,190)	(1,648)	(4,393)	(3,526)
Comprehensive income (loss) attributable to TTEC stockholders	$ (13,052)	$ 10,837	$ (27,380)	$ 21,369
Weighted Average Number of Shares Outstanding, Diluted [Abstract]
Weighted Average Number of Shares Outstanding, Basic	48,874	48,064	48,727	47,918
Weighted Average Number of Shares Outstanding, Diluted	48,874	48,064	48,727	47,918
Net income (loss) per share attributable to TTEC stockholders
Basic	$ (0.31)	$ (0.17)	$ (0.47)	$ (0.14)
Diluted	$ (0.31)	$ (0.17)	$ (0.47)	$ (0.14)

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025
Net Cash Provided by (Used in) Operating Activities [Abstract]
Net Income (Loss), Including Portion Attributable to Noncontrolling Interest	$ (18,185)	$ (3,478)
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]
Depreciation, Depletion and Amortization, Nonproduction	42,446	45,586
Amortization of contract acquisition costs	646	790
Amortization of Debt Issuance Costs	1,473	985
Accounts Receivable, Credit Loss Expense (Reversal)	89	598
(Gain) loss on disposal of assets	109	597
Asset Impairment Charges	2,414	1,525
Loss on dissolution of subsidiary	102
Deferred Income Tax Expense (Benefit)	135	3,033
Excess tax benefit from equity-based awards	1,270	720
Share-Based Payment Arrangement, Noncash Expense	5,084	7,301
(Gain) loss on foreign currency derivatives	104	(338)
Increase (Decrease) in Operating Capital [Abstract]
Accounts receivable	57,901	42,509
Prepaids and other current assets	31,044	4,708
Operating lease assets	15,226	17,266
Other noncurrent assets	(1,893)	(4,495)
Accrued employee compensation and benefits	(40,250)	(1,618)
Accounts payable and other current liabilities	(1,900)	13,278
Increase (Decrease) in Deferred Revenue	1,018	3,659
Operating lease liability	(16,602)	(18,051)
Increase (Decrease) in Other Noncurrent Liabilities	(1,355)	(274)
Net cash (used in) provided by operating activities	78,876	114,301
Net Cash Provided by (Used in) Investing Activities [Abstract]
Proceeds from Sale of Productive Assets	1,460	176
Purchases of property, plant and equipment	(19,040)	(12,587)
Net cash used in investing activities	(17,580)	(12,411)
Net Cash Provided by (Used in) Financing Activities [Abstract]
Proceeds from (Repayments of) Lines of Credit	(50,000)	(92,500)
Proceeds from Other Debt	3,665
Payments on other debt	(768)	(1,088)
Payments to noncontrolling interest	(3,600)	(4,101)
Tax payments related to issuance of restricted stock units	(570)	(1,038)
Payments of debt issuance costs	(158)	(200)
Net cash (used in) provided by financing activities	(51,431)	(98,927)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	1,103	(5,395)
Increase (decrease) in cash, cash equivalents and restricted cash	10,968	(2,432)
Cash, cash equivalents and restricted cash, beginning of period	82,901	84,991
Cash, cash equivalents and restricted cash, end of period	93,869	82,559
Supplemental Cash Flow Information [Abstract]
Interest Paid, Excluding Capitalized Interest, Operating Activities	30,683	36,928
Income Taxes Paid	15,003	10,688
Cash Flow, Noncash Investing and Financing Activities Disclosure [Abstract]
Acquisition of long lived assets through finance leases	81	1,784
Acquisition of equipment through increase in accounts payable, net	$ 1,216	$ (2,954)

Consolidated Balance Sheets - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Assets, Current [Abstract]
Cash and Cash Equivalents, at Carrying Value	$ 93,869	$ 82,901
Accounts Receivable, after Allowance for Credit Loss, Current	396,188	455,829
Prepaid Expense and Other Assets, Current	89,068	124,006
Income Taxes Receivable, Current	13,041	10,615
Total current assets	592,166	673,351
Long-term assets
Property, Plant, and Equipment and Finance Lease Right-of-Use Asset, after Accumulated Depreciation and Amortization	104,685	111,778
Operating lease assets	69,676	86,064
Goodwill	367,902	368,678
Deferred tax assets, net	6,665	6,581
Other intangible assets, net	117,909	133,688
Income Taxes Receivable, Noncurrent	9,171	8,595
Other long-term assets	105,473	110,347
Total long-term assets	781,481	825,731
Total assets	1,373,647	1,499,082
Liabilities, Current [Abstract]
Accounts payable	66,517	72,637
Employee-related Liabilities, Current	114,497	155,400
Other accrued expenses	20,741	19,674
Accrued Income Taxes, Current	19,958	11,959
Deferred revenue	59,564	58,828
Current operating lease liabilities	30,257	34,188
Other Liabilities, Current	5,755	3,266
Total current liabilities	317,289	355,952
Liabilities, Noncurrent [Abstract]
Long-Term Line of Credit, Noncurrent	855,000	905,000
Deferred tax liabilities, net	1,445	1,225
Accrued Income Taxes, Noncurrent	0	0
Non-current operating lease liabilities	48,117	61,170
Other long-term liabilities	60,966	62,832
Total long-term liabilities	965,528	1,030,227
Total liabilities	1,282,817	1,386,179
Equity, Including Portion Attributable to Noncontrolling Interest [Abstract]
Preferred Stock, Value, Issued	0	0
Common Stock, Value, Outstanding	492	486
Additional Paid in Capital	436,776	432,268
Treasury stock at cost: 34,328,112 and 34,328,112 shares as of June 30, 2026 and December 31, 2025, respectively	(584,900)	(584,900)
Accumulated other comprehensive income (loss)	(111,331)	(106,938)
Retained Earnings (Accumulated Deficit)	331,164	354,151
Noncontrolling interest	18,629	17,836
Total stockholders' equity	90,830	112,903
Total liabilities and stockholders' equity and mezzanine equity	$ 1,373,647	$ 1,499,082