v3.20.4
CONSOLIDATED INCOME STATEMENT - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenue (Note C) $ 73,620 $ 77,147 $ 79,591
Cost 38,046 40,659 42,655
Gross profit 35,575 36,488 36,936
Expense and other (income)      
Selling, general and administrative 23,082 20,604 19,366
Research, development and engineering (Note F) 6,333 5,989 5,379
Intellectual property and custom development income (626) (648) (1,026)
Other (income) and expense 861 (968) 1,152
Interest expense (Note P&T) 1,288 1,344 723
Total expense and other (income) 30,937 26,322 25,594
Income from continuing operations before income taxes 4,637 10,166 11,342
Provision for/(benefit from) income taxes (Note G) (864) 731 2,619
Income from continuing operations 5,501 9,435 8,723
Income/(loss) from discontinued operations, net of tax 89 (4) 5
Net income $ 5,590 $ 9,431 $ 8,728
Assuming dilution      
Continuing operations (in dollars per share) (Note H) $ 6.13 $ 10.57 $ 9.51
Discontinued operations (in dollars per share) (Note H) 0.10 (0.01) 0.01
Total (in dollars per share) (Note H) 6.23 10.56 9.52
Basic      
Continuing operations (in dollars per share) (Note H) 6.18 10.63 9.56
Discontinued operations (in dollars per share) (Note H) 0.10 0.00 0.01
Total (in dollars per share) (Note H) $ 6.28 $ 10.63 $ 9.57
Weighted-average number of common shares outstanding      
Assuming dilution (in shares) 896,563,971 892,813,376 916,315,714
Basic (in shares) 890,348,679 887,235,105 912,048,072
Services      
Revenue (Note C) $ 45,004 $ 47,493 $ 49,257
Cost 30,404 32,491 33,687
Sales      
Revenue (Note C) 27,484 28,252 28,735
Cost 6,934 7,263 7,835
Financing      
Revenue (Note C) 1,133 1,402 1,599
Cost $ 708 $ 904 $ 1,132