1.0.0.3trueCONSOLIDATED AND SECTOR STATEMENT OF OPERATIONS (USD $)In Millions, except Per Share datafalse1$falsefalseSharesStandardhttp://www.xbrl.org/2003/instancesharesxbrli0USDStandardhttp://www.xbrl.org/2003/iso4217USDiso42170USD_Per_ShareDividehttp://www.xbrl.org/2003/iso4217USDiso4217http://www.xbrl.org/2003/instancesharesxbrli0false2$falsefalseSharesStandardhttp://www.xbrl.org/2003/instancesharesxbrli0USDStandardhttp://www.xbrl.org/2003/iso4217USDiso42170USD_Per_ShareDividehttp://www.xbrl.org/2003/iso4217USDiso4217http://www.xbrl.org/2003/instancesharesxbrli0false3$falsefalseSharesStandardhttp://www.xbrl.org/2003/instancesharesxbrli0USDStandardhttp://www.xbrl.org/2003/iso4217USDiso42170USD_Per_ShareDividehttp://www.xbrl.org/2003/iso4217USDiso4217http://www.xbrl.org/2003/instancesharesxbrli022us-gaaptruenadurationstringNo definition available.falsefalsefalsefalsefalsetruefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.false32us-gaap_SalesRevenueNetus-gaaptruecreditdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1truetrue105893000000105893falsefalse2truetrue129165000000129165falsefalse3truetrue154379000000154379falsefalseNo definition available.No authoritative reference available.false42us-gaap_FinancialServicesRevenueus-gaaptruecreditdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue1241500000012415falsefalse2falsetrue1594900000015949falsefalse3falsetrue1619300000016193falsefalseNo definition available.No authoritative reference available.false52us-gaap_Revenuesus-gaaptruecreditdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue118308000000118308falsefalse2falsetrue145114000000145114falsefalse3falsetrue170572000000170572falsefalseNo definition available.No authoritative reference available.true62us-gaaptruenadurationstringNo definition available.falsefalsefalsefalsefalsetruefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.false72us-gaap_CostOfGoodsAndServicesSoldus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue100016000000100016falsefalse2falsetrue127102000000127102falsefalse3falsetrue142587000000142587falsefalseNo definition available.No authoritative reference available.false82us-gaap_SellingGeneralAndAdministrativeExpenseus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue1325800000013258falsefalse2falsetrue2143000000021430falsefalse3falsetrue2116900000021169falsefalseNo definition available.No authoritative reference available.false92us-gaap_GoodwillImpairmentLossus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsetrue24000000002400falsefalseNo definition available.No authoritative reference available.false112us-gaap_InterestExpenseus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue68280000006828falsefalse2falsetrue98050000009805falsefalse3falsetrue1103800000011038falsefalseNo definition available.No authoritative reference available.false142f_ProvisionForCreditAndInsuranceLossesffalsedebitdurationmonetaryThe provision charged to earnings in the period, the offset to which is either added to or deducted from the allowance...falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue10300000001030falsefalse2falsetrue18740000001874falsefalse3falsetrue668000000668falsefalseThe provision charged to earnings in the period, the offset to which is either added to or deducted from the allowance account, for the purpose of reducing receivables, other than loans, leases, or credit losses, to an amount that approximates their net realizable value (the amount expected to be collected); includes provision for losses associated with foreclosed assets, combined with the sum of the periodic provision charged to operations, based on an assessment of the uncollectibility of the loan and lease portfolio, the offset to which is either added to or deducted from the allowance account for the purpose of reducing loan receivable and leases to an amount that approximates their net realizable value (the amount expected to be collected). 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reference available.false362us-gaap_EarningsPerShareBasicus-gaaptruenadurationdecimalNo definition available.falsefalsefalsefalsefalsefalsefalsefalsetrue1truetrue0.910.91falsefalse2truetrue-6.50-6.50falsefalse3truetrue-1.41-1.41falsefalseNo definition available.No authoritative reference available.true372us-gaaptruenadurationstringNo definition available.falsefalsefalsefalsefalsetruefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.false382us-gaap_IncomeLossFromContinuingOperationsPerDilutedShareus-gaaptruenadurationdecimalNo definition available.falsefalsefalsefalsefalsefalsefalsefalsetrue1truetrue0.860.86falsefalse2truetrue-6.50-6.50falsefalse3truetrue-1.43-1.43falsefalseNo definition available.No authoritative reference available.false392us-gaap_IncomeLossFromDiscontinuedOperationsNetOfTaxPerDilutedShareus-gaaptruenadurationdecimalNo definition available.falsefalsefalsefalsefalsefalsefalsefalsetrue1truetrue00falsefalse2truetrue00falsefalse3truetrue0.020.02falsefalseNo definition available.No authoritative reference available.false402us-gaap_EarningsPerShareDilutedus-gaaptruenadurationdecimalNo definition available.falsefalsefalsefalsefalsefalsefalsefalsetrue1truetrue0.860.86falsefalse2truetrue-6.50-6.50falsefalse3truetrue-1.41-1.41falsefalseNo definition available.No authoritative reference available.true410natruenananaNo definition available.falsetruefalsefalsefalsefalsefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.No authoritative reference available.false422us-gaaptruenadurationstringNo definition available.falsefalsefalsefalsefalsetruefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.false432us-gaap_SalesRevenueNetus-gaaptruecreditdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue105893000000105893falsefalse2falsetrue129165000000129165falsefalse3falsetrue154379000000154379falsefalseNo definition available.No authoritative reference available.false462us-gaaptruenadurationstringNo definition available.falsefalsefalsefalsefalsetruefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.false472us-gaap_CostOfGoodsAndServicesSoldus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue100016000000100016falsefalse2falsetrue127102000000127102falsefalse3falsetrue142587000000142587falsefalseNo definition available.No authoritative reference available.false482us-gaap_SellingGeneralAndAdministrativeExpenseus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue85830000008583falsefalse2falsetrue1135600000011356falsefalse3falsetrue1366000000013660falsefalseNo definition available.No authoritative reference available.false492us-gaap_GoodwillImpairmentLossus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsetrue24000000002400falsefalseNo definition available.No authoritative reference available.false502f_OperatingCostsAndOtherExpensesffalsedebitdurationmonetaryTotal generally recurring costs associated with sales, other expenses and impairment charges. Includes selling, general and...falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue108599000000108599falsefalse2falsetrue138458000000138458falsefalse3falsetrue158647000000158647falsefalseTotal generally recurring costs associated with sales, other expenses and impairment charges. Includes selling, general and administrative expense.No authoritative reference available.true562us-gaap_OperatingIncomeLossus-gaaptruecreditdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue-2706000000-2706falsefalse2falsetrue-9293000000-9293falsefalse3falsetrue-4268000000-4268falsefalseNo definition available.No authoritative reference available.true572us-gaap_InterestExpenseBorrowingsus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue15150000001515falsefalse2falsetrue20610000002061falsefalse3falsetrue23630000002363falsefalseNo definition available.No authoritative reference available.false582f_InterestIncomeAndOtherNonOperatingIncomeExpenseNetffalsecreditdurationmonetaryIncome derived from investments in debt securities and on cash and cash equivalents the earnings of which reflect the time...falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue52880000005288falsefalse2falsetrue-726000000-726falsefalse3falsetrue11610000001161falsefalseIncome derived from investments in debt securities and on cash and cash equivalents the earnings of which reflect the time value of money or transactions in which the payments are for the use or forbearance of money; and the net amount of other non-operating income and expense, which does not qualify for separate disclosure on the income statement under materiality guidelines.No authoritative reference available.false602us-gaap_IncomeLossFromEquityMethodInvestmentsus-gaaptruecreditdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue145000000145falsefalse2falsetrue163000000163falsefalse3falsetrue389000000389falsefalseNo definition available.No authoritative reference available.false612f_IncomeLossBeforeIncomeTaxesffalsecreditdurationmonetarySum of operating profit and non-operating income (expense) before income taxes, extraordinary items, cumulative effects of...falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue12120000001212falsefalse2falsetrue-11917000000-11917falsefalse3falsetrue-5081000000-5081falsefalseSum of operating profit and non-operating income (expense) before income taxes, extraordinary items, cumulative effects of changes in accounting principles, and non-controlling interest.No authoritative reference available.true810natruenananaNo definition available.falsetruefalsefalsefalsefalsefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.No authoritative reference available.false822us-gaaptruenadurationstringNo definition available.falsefalsefalsefalsefalsetruefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.false842us-gaap_FinancialServicesRevenueus-gaaptruecreditdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue1241500000012415falsefalse2falsetrue1594900000015949falsefalse3falsetrue1619300000016193falsefalseNo definition available.No authoritative reference available.false862us-gaaptruenadurationstringNo definition available.falsefalsefalsefalsefalsetruefalsefalsefalse1falsefalse00falsefalse2falsefalse00falsefalse3falsefalse00falsefalseNo definition available.false912us-gaap_InterestExpenseus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue53130000005313falsefalse2falsetrue77440000007744falsefalse3falsetrue86750000008675falsefalseNo definition available.No authoritative reference available.false922us-gaap_DepreciationNonproductionus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue39370000003937falsefalse2falsetrue91090000009109falsefalse3falsetrue62890000006289falsefalseNo definition available.No authoritative reference available.false932us-gaap_OperatingExpensesus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue738000000738falsefalse2falsetrue965000000965falsefalse3falsetrue12200000001220falsefalseNo definition available.No authoritative reference available.false942f_ProvisionForCreditAndInsuranceLossesffalsedebitdurationmonetaryThe provision charged to earnings in the period, the offset to which is either added to or deducted from the allowance...falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue10300000001030falsefalse2falsetrue18740000001874falsefalse3falsetrue668000000668falsefalseThe provision charged to earnings in the period, the offset to which is either added to or deducted from the allowance account, for the purpose of reducing receivables, other than loans, leases, or credit losses, to an amount that approximates their net realizable value (the amount expected to be collected); includes provision for losses associated with foreclosed assets, combined with the sum of the periodic provision charged to operations, based on an assessment of the uncollectibility of the loan and lease portfolio, the offset to which is either added to or deducted from the allowance account for the purpose of reducing loan receivable and leases to an amount that approximates their net realizable value (the amount expected to be collected). Includes provision for insurance losses.No authoritative reference available.false952us-gaap_CostsAndExpensesus-gaaptruedebitdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue1101800000011018falsefalse2falsetrue1969200000019692falsefalse3falsetrue1685200000016852falsefalseNo definition available.No authoritative reference available.true992f_OtherIncomeLossNetffalsecreditdurationmonetaryReflects the sum of all other revenue and income recognized by the entity in the period not otherwise specified in the income...falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue552000000552falsefalse2falsetrue11490000001149falsefalse3falsetrue18690000001869falsefalseReflects the sum of all other revenue and income recognized by the entity in the period not otherwise specified in the income statement.No authoritative reference available.false1002us-gaap_IncomeLossFromEquityMethodInvestmentsus-gaaptruecreditdurationmonetaryNo definition available.falsefalsefalsefalsefalsefalsefalsefalsefalse1falsetrue-135000000-135falsefalse2falsetrue1300000013falsefalse3falsetrue1400000014falsefalseNo definition available.No authoritative reference available.false1012f_IncomeLossBeforeIncomeTaxesffalsecreditdurationmonetarySum of operating profit and non-operating income (expense) before income taxes, extraordinary items, cumulative effects of...falsefalsefalsefalsefalsefalsefalsefalsefalse1truetrue18140000001814falsefalse2truetrue-2581000000-2581falsefalse3truetrue12240000001224falsefalseSum of operating profit and non-operating income (expense) before income taxes, extraordinary items, cumulative effects of changes in accounting principles, and non-controlling interest.No authoritative reference available.truefalse359falseMillionsMillionsHundredsfalsetrue