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Document and Entity Information (USD $)
12 Months Ended
Dec. 31, 2014
Feb. 13, 2015
Jun. 30, 2014
Document and Entity Information [Abstract]
Entity Registrant Name AMERICAN EXPRESS CO
Trading Symbol AXP
Entity Central Index Key 0000004962
Document Type 10-K
Document Period End Date Dec 31, 2014
Amendment Flag true
Document Fiscal Year Focus 2014
Document Fiscal Period Focus FY
Current Fiscal Year End Date --12-31
Entity Well-known Seasoned Issuer Yes
Entity Voluntary Filers No
Entity Current Reporting Status Yes
Entity Filer Category Large Accelerated Filer
Entity Public Float $ 99,100,000,000
Entity Common Stock, Shares Outstanding 1,019,175,304
Amendment Description No
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Consolidated Statements of Income (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Non-interest revenues
Discount revenue $ 19,493 $ 18,695 $ 17,739
Net card fees 2,712 2,631 2,506
Travel commissions and fees 1,118 1,913 1,940
Other commissions and fees 2,508 2,414 2,317
Other 2,989 2,274 2,425
Total non-interest revenues 28,820 27,927 26,927
Interest income
Interest on loans 6,929 6,718 6,511
Interest and dividends on investment securities 179 201 246
Deposits with banks and other 71 86 97
Total interest income 7,179 7,005 6,854
Interest expense
Deposits 373 442 480
Long-term debt and other 1,334 1,516 1,746
Total interest expense 1,707 1,958 2,226
Net interest income 5,472 5,047 4,628
Total revenues net of interest expense 34,292 32,974 31,555
Provisions for losses
Provisions 792 648 601
Card member loans 1,138 1,115 1,030
Other 114 69 81
Total provisions for losses 2,044 1,832 1,712
Total revenues net of interest expense after provisions for losses 32,248 31,142 29,843
Expenses
Marketing, promotion, rewards and Card Member services 11,073 10,267 9,944
Salaries and employee benefits 6,095 6,191 6,597
Other expense 6,089 6,796 6,851
Total expenses 23,257 23,254 23,392
Pretax income 8,991 7,888 6,451
Income tax provision 3,106 2,529 1,969
Net income attributable to common shareholders $ 5,885 $ 5,359 $ 4,482
Earnings per Common Share
Basic $ 5.58 [1] $ 4.91 [1] $ 3.91 [1]
Diluted $ 5.56 $ 4.88 $ 3.89
Average common shares outstanding for earnings per common share:
Basic 1,045,000,000 1,082,000,000 1,135,000,000
Diluted 1,051,000,000 1,089,000,000 1,141,000,000
[1]

Represents net income less earnings allocated to participating share awards of $46 million, $47 million and $49 million for the years ended December 31, 2014, 2013 and 2012, respectively.

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Consolidated Statements of Income (Parenthetical) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Consolidated Statements of Income [Abstract]
Earnings allocated to participating share awards $ 11 $ 11 $ 12 $ 12 $ 11 $ 12 $ 13 $ 11 $ 46 $ 47 $ 49
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Consolidated Statements of Comprehensive Income (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Consolidated Statements of Comprehensive Income
Net income $ 5,885 $ 5,359 $ 4,482
Other comprehensive income (loss)
Net unrealized securities (losses) gains, net of tax 33 (252) 27
Net unrealized derivatives gains, net of tax 0 0 1
Foreign currency translation adjustments, net of tax (409) (336) (72)
Net unrealized pension and other postretirement benefit (losses) gains, net of tax (117) 89 (7)
Other comprehensive loss (493) (499) (51)
Comprehensive income $ 5,392 $ 4,860 $ 4,431
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Consolidated Balance Sheets (USD $)
Dec. 31, 2014
Dec. 31, 2013
Cash and cash equivalents
Cash and cash due from banks $ 2,628,000,000 $ 2,212,000,000
Interest-bearing deposits in other banks (includes securities purchased under resale agreements: 2014, $204; 2013, $143) 19,190,000,000 16,776,000,000
Short-term investment securities 470,000,000 498,000,000
Total cash and cash equivalents 22,288,000,000 19,486,000,000
Accounts receivable
Card Member receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2014, $7,025; 2013, $7,329, less reserves: 2014, $465; 2013, $386 44,386,000,000 43,777,000,000
Other receivables, less reserves: 2014, $61; 2013, $71 2,614,000,000 3,408,000,000
Loans
Card Member loans (includes gross loans available to settle obligations of a consolidated variable interest entity: 2014, $30,115; 2013, $31,245), less reserves: 2014, $1,201; 2013, $1,261 69,184,000,000 65,977,000,000
Other loans, less reserves: 2014, $12; 2013, $13 920,000,000 608,000,000
Investment securities 4,431,000,000 5,016,000,000
Premises and equipment, less accumulated depreciation and amortization: 2014, $6,270; 2013, $5,978 3,938,000,000 3,875,000,000
Other assets (includes restricted cash of consolidated variable interest entities: 2014, $64; 2013, $58) 11,342,000,000 11,228,000,000
Total assets 159,103,000,000 153,375,000,000
Liabilities
Customer deposits 44,171,000,000 41,763,000,000
Travelers Cheques and other prepaid products 3,673,000,000 4,240,000,000
Accounts payable 11,300,000,000 10,615,000,000
Short-term borrowings (includes debt issued by consolidated variable interest entities: 2014, nil; 2013, $2,000) 3,480,000,000 5,021,000,000
Long-term debt (includes debt issued by consolidated variable interest entities: 2014, $19,516; 2013, $18,690) 57,955,000,000 55,330,000,000
Other liabilities 17,851,000,000 16,910,000,000
Total liabilities 138,430,000,000 133,879,000,000
Shareholders' Equity
Preferred shares, $1.662/3 par value, authorized 20 million shares; issued and outstanding 750 shares as of December 31, 2014 and nil as of December 31, 2013 (Note 17) 0 0
Common shares, $0.20 par value, authorized 3.6 billion shares; issued and outstanding 1,023 million shares as of December 31, 2014 and 1,064 million shares as of December 31, 2013 205,000,000 213,000,000
Additional paid-in capital 12,874,000,000 12,202,000,000
Retained earnings 9,513,000,000 8,507,000,000
Accumulated other comprehensive income (loss)
Net unrealized securities gains, net of tax of: 2014, $52; 2013, $33 96,000,000 63,000,000
Foreign currency translation adjustments, net of tax of: 2014, $(317); 2013, $(526) (1,499,000,000) (1,090,000,000)
Net unrealized pension and other postretirement benefit losses, net of tax of: 2014, $(223); 2013, $(177) (516,000,000) (399,000,000)
Total accumulated other comprehensive loss (1,919,000,000) (1,426,000,000)
Total shareholders' equity 20,673,000,000 19,496,000,000
Total liabilities and shareholders' equity $ 159,103,000,000 $ 153,375,000,000
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Consolidated Balance Sheets (Parenthetical) (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Card Member receivables, gross $ 44,851 $ 44,163
Card Member loans 70,385 67,238
Other assets 11,342 11,228
Short-term borrowings 3,480 5,021
Long-term debt 57,955 55,330
Cash and cash equivalents
Securities purchased under resale agreements 204 143
Accounts receivable
Card Member receivables, reserves 465 386
Other receivables, reserves 61 71
Loans
Card Member loans, reserves 1,201 1,261
Other loans, reserves 12 13
Premises and equipment, accumulated depreciation 6,270 5,978
Restricted cash 384 486
Accumulated other comprehensive income (loss)
Net unrealized securities gains, tax 52 33
Foreign currency translation adjustments, tax (317) (526)
Net unrealized pension and other postretirement benefit losses, tax (223) (177)
Common shares, par value $ 0.2 $ 0.2
Common shares, authorized 3,600,000,000 3,600,000,000
Common shares, issued 1,023,000,000 1,064,000,000
Common shares, outstanding 1,023,000,000 1,064,000,000
Preferred shares, authorized 20,000,000 0
Preferred shares, issued 750 0
Preferred shares, outstanding 750 0
Preferred shares, par value 1.66 0
Variable Interest Enterprise [Member]
Card Member receivables, gross 7,025 7,329
Card Member loans 30,115 31,245
Short-term borrowings 0 2,000
Long-term debt 19,516 18,690
Loans
Restricted cash $ 64 $ 58
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Consolidated Statements of Cash Flows (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Cash Flows from Operating Activities
Net income $ 5,885,000,000 $ 5,359,000,000 $ 4,482,000,000
Adjustments to reconcile income from continuing operations to net cash provided by operating activities:
Provisions for losses 2,044,000,000 1,832,000,000 1,712,000,000
Depreciation and amortization 1,012,000,000 1,020,000,000 991,000,000
Deferred taxes and other (941,000,000) (5,000,000) 496,000,000
Stock-based compensation 290,000,000 350,000,000 297,000,000
Changes in operating assets and liabilities, net of effects of acquisitions and dispositions:
Other receivables (56,000,000) (73,000,000) 153,000,000
Other assets 650,000,000 335,000,000 390,000,000
Accounts payable and other liabilities 2,594,000,000 88,000,000 (358,000,000)
Travelers Cheques and other prepaid products (488,000,000) (359,000,000) (540,000,000)
Premium paid on debt exchange 0 0 (541,000,000)
Net cash provided by operating activities 10,990,000,000 8,547,000,000 7,082,000,000
Cash Flows from Investing Activities
Sales of available-for-sale investment securities 242,000,000 217,000,000 525,000,000
Maturities and redemptions of available-for-sale investment securities 1,116,000,000 1,292,000,000 1,562,000,000
Sales of other investments 990,000,000 0 0
Purchase of investments (886,000,000) (1,348,000,000) (473,000,000)
Net increase in Card Member loans/receivables (8,077,000,000) (6,301,000,000) (6,671,000,000)
Purchase of premises and equipment, net of sales: 2014, $3; 2013, $72; 2012, $3 (1,195,000,000) (1,006,000,000) (1,053,000,000)
Acquisitions/dispositions, net of cash acquired (229,000,000) (195,000,000) (466,000,000)
Net decrease in restricted cash 72,000,000 72,000,000 31,000,000
Net cash (used in) provided by investing activities (7,967,000,000) (7,269,000,000) (6,545,000,000)
Cash Flows from Financing Activities
Net increase in customer deposits 2,459,000,000 1,195,000,000 2,300,000,000
Net (decrease) increase in short-term borrowings (1,374,000,000) 1,843,000,000 (1,015,000,000)
Issuance of long-term debt 16,020,000,000 11,995,000,000 13,934,000,000
(Principal payments on) / issuance of long term debt (12,768,000,000) (14,763,000,000) (14,076,000,000)
Issuance of American Express preferred shares 742,000,000 0 0
Issuance of American Express common shares 362,000,000 721,000,000 443,000,000
Repurchase of American Express common shares (4,389,000,000) (3,943,000,000) (3,952,000,000)
Dividends paid (1,041,000,000) (939,000,000) (902,000,000)
Net cash provided by (used in) financing activities 11,000,000 (3,891,000,000) (3,268,000,000)
Effect of exchange rate changes on cash and cash equivalents (232,000,000) (151,000,000) 88,000,000
Net increase (decrease) in cash and cash equivalents 2,802,000,000 (2,764,000,000) (2,643,000,000)
Cash and cash equivalents at beginning of year 19,486,000,000 22,250,000,000 24,893,000,000
Cash and cash equivalents at end of year $ 22,288,000,000 $ 19,486,000,000 $ 22,250,000,000
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Consolidated Statements of Cash Flows (Parenthetical) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Increase decrease in debt exchange [Line Items]
Gain on business travel joint venture transaction $ 630,000,000
Sale of premises and equipment 3,000,000 72,000,000 3,000,000
Non Cash [Member]
Increase decrease in debt exchange [Line Items]
Charge related to impacts of debt exchange on long-term debt 0 0 439,000,000
Gain on business travel joint venture transaction $ 630,000,000 $ 0 $ 0
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Consolidated Statements of Shareholders' Equity (USD $)
Total
Common Shares
Additional Paid-in Capital [Member]
Accumulated Other Comprehensive (Loss) Income [Member]
Retained Earnings [Member]
Beginning Balance at Dec. 31, 2011 $ 18,794,000,000 $ 232,000,000 $ 12,217,000,000 $ (876,000,000) $ 7,221,000,000
Net income 4,482,000,000 4,482,000,000
Other comprehensive (loss) income (51,000,000) (51,000,000)
Preferred shares issued 0
Repurchase of common shares (4,000,000,000) (14,000,000) (765,000,000) (3,221,000,000)
Other changes, primarily employee plans 570,000,000 3,000,000 615,000,000 (48,000,000)
Cash dividends declared
Cash dividends declared common, per share (909,000,000) (909,000,000)
Ending Balance at Dec. 31, 2012 18,886,000,000 221,000,000 12,067,000,000 (927,000,000) 7,525,000,000
Net income 5,359,000,000 5,359,000,000
Other comprehensive (loss) income (499,000,000) (499,000,000)
Preferred shares issued 0
Repurchase of common shares (4,000,000,000) (11,000,000) (648,000,000) (3,341,000,000)
Other changes, primarily employee plans 717,000,000 3,000,000 783,000,000 (69,000,000)
Cash dividends declared
Cash dividends declared common, per share (967,000,000) (967,000,000)
Ending Balance at Dec. 31, 2013 19,496,000,000 213,000,000 12,202,000,000 (1,426,000,000) 8,507,000,000
Net income 5,885,000,000 5,885,000,000
Other comprehensive (loss) income (493,000,000) (493,000,000)
Preferred shares issued 742,000,000 742,000,000
Repurchase of common shares (4,378,000,000) (10,000,000) (604,000,000) (3,764,000,000)
Other changes, primarily employee plans 476,000,000 2,000,000 534,000,000 (60,000,000)
Cash dividends declared
Cash dividends declared common, per share (1,055,000,000) (1,055,000,000)
Ending Balance at Dec. 31, 2014 $ 20,673,000,000 $ 205,000,000 $ 12,874,000,000 $ (1,919,000,000) $ 9,513,000,000
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Consolidated Statements of Shareholders' Equity (Parenthetical) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Cash dividends declared
Common stock, dividend per share $ 0.26 $ 0.26 $ 0.26 $ 0.23 $ 0.23 $ 0.23 $ 0.23 $ 0.2 $ 1.01 $ 0.89 $ 0.8
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Summary of Significant Accounting Policies
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Basis of Presentation

NOTE 1

Summary of Significant Accounting Policies

The Company

American Express Company (the Company) is a global services company that provides customers with access to products, insights and experiences that enrich lives and build business success. The Company’s principal products and services are charge and credit payment card products and travel-related services offered to consumers and businesses around the world. After June 30, 2014, business travel-related services are offered through the non-consolidated joint venture, American Express Global Business Travel (GBT JV). Until June 30, 2014, the business travel operations were wholly owned. The Company also focuses on generating alternative sources of revenue on a global basis in areas such as online and mobile payments and fee-based services. The Company’s various products and services are sold globally to diverse customer groups, including consumers, small businesses, mid-sized companies and large corporations. These products and services are sold through various channels, including direct mail, online applications, targeted direct and third-party sales forces and direct response advertising.

Principles of Consolidation

The Consolidated Financial Statements of the Company are prepared in conformity with accounting principles generally accepted in the United States of America (GAAP). Significant intercompany transactions are eliminated.

The Company consolidates entities in which it holds a controlling financial interest.” For voting interest entities, the Company is considered to hold a controlling financial interest when it is able to exercise control over the investees’ operating and financial decisions. For variable interest entities (VIEs), it is considered to hold a controlling financial interest when it is determined to be the primary beneficiary. A primary beneficiary is the party that has both: (1) the power to direct the activities that most significantly impact that entity’s economic performance, and (2) the obligation to absorb losses of, or the right to receive benefits from, the VIE that could potentially be significant to the VIE. The determination of whether an entity is a VIE is based on the amount and characteristics of the entity’s equity.

Entities in which the Company’s voting interest in common equity does not provide it with control, but allows the Company to exert significant influence over the operating and financial decisions, are accounted for under the equity method. All other investments in equity securities, to the extent that they are not considered marketable securities, are accounted for under the cost method.

Foreign Currency

Assets and liabilities denominated in foreign currencies are translated into U.S. dollars based upon exchange rates prevailing at the end of each year. The resulting translation adjustments, along with any related qualifying hedge and tax effects, are included in accumulated other comprehensive income (loss) (AOCI), a component of shareholders’ equity. Translation adjustments, including qualifying hedge and tax effects, are reclassified to earnings upon the sale or substantial liquidation of investments in foreign operations. Revenues and expenses are translated at the average month-end exchange rates during the year. Gains and losses related to transactions in a currency other than the functional currency, including operations outside the U.S. where the functional currency is the U.S. dollar, are reported net in the Company’s Consolidated Statements of Income, in other non-interest revenue, interest income, interest expense, or other expenses, depending on the nature of the activity. Net foreign currency transaction gains amounted to approximately $44 million, $108 million and $120 million in 2014, 2013 and 2012, respectively.

Amounts Based on Estimates and Assumptions

Accounting estimates are an integral part of the Consolidated Financial Statements. These estimates are based, in part, on management’s assumptions concerning future events. Among the more significant assumptions are those that relate to reserves for Card Member losses on loans and receivables, the proprietary point liability for Membership Rewards costs, fair value measurement, goodwill and income taxes. These accounting estimates reflect the best judgment of management, but actual results could differ.

Total Revenues Net of Interest Expense

Discount Revenue

Discount revenue represents the amount earned by the Company on transactions occurring at merchants with which the Company, or a Global Network Services (GNS) partner, has entered into card acceptance agreements for facilitating transactions between the merchants and the Company’s Card Members. The discount fee generally is deducted from the payment to the merchant and recorded as discount revenue at the time the charge is captured.

Net Card Fees

Card fees, net of direct card acquisition costs and a reserve for projected membership cancellations, are deferred and recognized on a straight-line basis over the 12-month card membership period as Net Card Fees in the Consolidated Statements of Income. The unamortized net card fee balance is reported net in Other Liabilities on the Consolidated Balance Sheets (refer to Note 10).

Travel Commissions and Fees

The Company earns travel commissions and fees by charging clients transaction or management fees for selling and arranging travel and for travel management services. Client transaction fee revenue is recognized at the time the client books the travel arrangements. Travel management services revenue is recognized over the contractual term of the agreement. The Company’s travel suppliers (e.g., airlines, hotels and car rental companies) pay commissions and fees on tickets issued, sales and other services based on contractual agreements. Commissions and fees from travel suppliers are generally recognized at the time a ticket is purchased or over the term of the contract. Commissions and fees that are based on services rendered (e.g., hotel stays and car rentals) are recognized based on usage.

Other Commissions and Fees

Other commissions and fees include foreign currency conversion fees, Card Member delinquency fees, service fees and other card-related assessments, which are recognized primarily in the period in which they are charged to the Card Member (refer to Note 19). In addition, service fees are also earned from other customers (e.g., merchants) for a variety of services and are recognized when the service is performed, which is generally in the period the fee is charged. Also included are fees related to the Company’s Membership Rewards program, which are deferred and recognized over the period covered by the fee. The unamortized Membership Rewards fee balance is included in Other Liabilities on the Consolidated Balance Sheets (refer to Note 10).

Contra-revenue

The Company regularly makes payments through contractual arrangements with merchants, corporate payments clients, Card Members and certain other customers. Payments to such customers, including cash rebates paid to Card Members, are generally classified as contra-revenue unless a specifically identifiable benefit (e.g., goods or services) is received by the Company or its Card Members in consideration for that payment, and the fair value of such benefit is determinable and measurable. If no such benefit is identified, then the entire payment is classified as contra-revenue and included in the Consolidated Statements of Income in the revenue line item where the related transactions are recorded (e.g., discount revenue, travel commissions and fees and other commissions and fees). If such a benefit is identified, then the payment is classified as expense up to the estimated fair value of the benefit.

Interest Income

Interest on Card Member loans is assessed using the average daily balance method. Unless the loan is classified as non-accrual, interest is recognized based upon the outstanding balance, in accordance with the terms of the applicable account agreement, until the outstanding balance is paid or written off.

Interest and dividends on investment securities primarily relates to the Company’s performing fixed-income securities. Interest income is accrued as earned using the effective interest method, which adjusts the yield for security premiums and discounts, fees and other payments, so that a constant rate of return is recognized on the investment security’s outstanding balance. Amounts are recognized until such time as a security is in default or when it is likely that future interest payments will not be received as scheduled.

Interest on deposits with banks and other is recognized as earned, and primarily relates to the placement of cash in interest-bearing time deposits, overnight sweep accounts, and other interest-bearing demand and call accounts.

Interest Expense

Interest expense includes interest incurred primarily to fund Card Member loans, charge card product receivables, general corporate purposes, and liquidity needs, and is recognized as incurred. Interest expense is divided principally into two categories: (i) deposits, which primarily relates to interest expense on deposits taken from customers and institutions, and (ii) long-term debt and other, which primarily relates to interest expense on the Company’s long-term financing and short-term borrowings, and the realized impact of derivatives hedging interest rate risk.

Balance Sheet

Cash and Cash Equivalents

Cash and cash equivalents include cash and amounts due from banks, interest-bearing bank balances, including securities purchased under resale agreements, and other highly liquid investments with original maturities of 90 days or less.

Premises and Equipment

Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation. Costs incurred during construction are capitalized and are depreciated once an asset is placed in service. Depreciation is generally computed using the straight-line method over the estimated useful lives of assets, which range from 3 to 10 years for equipment, furniture and building improvements. Premises are depreciated based upon their estimated useful life at the acquisition date, which generally ranges from 30 to 50 years.

Leasehold improvements are depreciated using the straight-line method over the lesser of the remaining term of the leased facility or the economic life of the improvement, which ranges from 5 to 10 years. The Company maintains operating leases worldwide for facilities and equipment. Rent expense for facility leases is recognized ratably over the lease term, and includes adjustments for rent concessions, rent escalations and leasehold improvement allowances. The Company recognizes lease restoration obligations at the fair value of the restoration liabilities when incurred, and amortizes the restoration assets over the lease term.

The Company capitalizes certain costs associated with the acquisition or development of internal-use software. Once the software is ready for its intended use, these costs are amortized on a straight-line basis over the software’s estimated useful life, generally 5 years.

Other Significant Accounting Policies

The following table identifies the Company’s other significant accounting policies, the Note and page where the Note can be found.

  Note    
Significant Accounting PolicyNumberNote TitlePage
Accounts Receivable  Note 3  Accounts Receivable and Loans  Page 79
Loans  Note 3  Accounts Receivable and Loans  Page 79
Reserves for LossesNote 4  Reserves for LossesPage 84
Investment Securities  Note 5Investment Securities  Page 86
Asset Securitizations  Note 6  Asset Securitizations  Page 88
Goodwill and Other Intangible Assets  Note 7  Other Assets  Page 89
Membership Rewards  Note 10  Other Liabilities  Page 95
Stock-based Compensation  Note 11  Stock Plans  Page 95
Retirement PlansNote 12  Retirement PlansPage 98
Legal ContingenciesNote 13  Commitments and ContingenciesPage 98
Derivative Financial Instruments and Hedging Activities  Note 14  Derivatives and Hedging Activities  Page 100
Fair Value Measurements  Note 15Fair Values   Page 104
Income Taxes  Note 21Income Taxes  Page 113
Regulatory Matters and Capital AdequacyNote 23Regulatory Matters and Capital AdequacyPage 116
Reportable Operating Segments  Note 25Reportable Operating Segments and Geographic Operations  Page 118

Recently Issued Accounting Standards

Accounting Standards Update (ASU) No. 2014-09, Revenue Recognition (Topic 606): Revenue from Contracts with Customers was issued on May 28, 2014. The guidance establishes the principles to apply to determine the amount and timing of revenue recognition, specifying the accounting for certain costs related to revenue, and requiring additional disclosures about the nature, amount, timing and uncertainty of revenues and related cash flows. The guidance supersedes most of the current revenue recognition requirements, and will be effective January 1, 2017. The Company is currently evaluating the impact this guidance, including the method of implementation, will have on its financial position, results of operations and cash flows, among other items.

ASU No. 2014-01, Investments – Equity Method and Joint Ventures (Topic 323): Accounting for Investments in Qualified Affordable Housing Projects was issued on January 15, 2014. Provided certain conditions are met, this standard permits entities to account for investments in qualified affordable housing projects using the proportional amortization method, which results in amortizing the initial cost of the investment in proportion to the tax credits and other tax benefits received, and recognizing the net investment performance in the income statement as a component of income tax expense. Additionally, the standard requires new disclosures about all investments in qualified affordable housing projects irrespective of the method used to account for the investments. The standard, which is to be retrospectively applied, is effective January 1, 2015, and if adopted is not expected to have a material impact on the Company’s financial position or results of operations upon adoption.

Classification of Various Items

Certain reclassifications of prior period amounts have been made to conform to the current period presentation. These reclassifications did not have a material impact on the Company’s financial position, results of operations or cash flows.

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Acquisitions and Divestitures
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Acquisitions

NOTE 2

Acquisitions and Divestitures

Global Business Travel

On June 30, 2014, the Company completed a transaction to establish a non-consolidated joint venture, GBT JV, comprising the former Global Business Travel (GBT) operations of the Company and an external cash investment. Historically, the Company reported the GBT operations within the Global Commercial Services (GCS) segment. The Company has retained a 50 percent ownership interest in the GBT JV with an estimated fair value of that interest of approximately $900 million, which is accounted for as an equity method investment effective June 30, 2014 and reported in other assets within the Consolidated Balance Sheet. In exchange for a cash contribution of $900 million paid into the GBT JV, an unrelated investor group holds the remaining 50 percent ownership interest. The investor group’s cash contribution provides the primary basis for the Company’s determination of the estimated fair value of its 50 percent ownership interest at June 30, 2014

As a result of this transaction, the Company deconsolidated the GBT net assets and for the year ended December 31, 2014, recognized a net gain of $630 million ($412 million after-tax), as a reduction to other expense. The Company recognized $626 million ($409 million after-tax) in the second quarter and subsequently recognized the remaining closing-related amounts in the third and fourth quarters. Prior to the deconsolidation, the carrying amount of GBT’s assets and liabilities were not material to the Company’s financial position. 

The GBT JV operates under the “American Express Global Business Travel” brand, pursuant to a trademark license agreement provided by the Company. The Company has also entered into a transition services agreement and certain other operating agreements with the GBT JV, pursuant to which the Company and the GBT JV provide one another with certain services and that result in related-party receivables and payables. There was no material impact to the Company during the year ended December 31, 2014, related to the GBT JV’s results of operations or the Company’s agreements with the GBT JV.

Loyalty Partner

In conjunction with the March 1, 2011 acquisition of a controlling interest in Loyalty Partner, the Company had an option to acquire the remaining non-controlling equity interest (NCI) in the future. In November 2013, the Company entered into an agreement to extinguish a portion of the NCI in its Loyalty Partner subsidiary, in exchange for a cash payment of $132 million and to convert the remaining NCI to an option that is accounted for as a long-term liability with an initial value of $121 million. The Company reduced equity by $107 million in connection with this agreement.

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Accounts Receivable and Loans
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Accounts Receivable and Loans

NOTE 3

Accounts Receivable and Loans

The Company’s charge and lending payment card products result in the generation of Card Member receivables and Card Member loans, respectively.

Card Member and Other Receivables

Card Member receivables, representing amounts due on charge card products, are recorded at the time a Card Member enters into a point-of-sale transaction with a merchant. Each charge card transaction is authorized based on its likely economics, a Card Member’s most recent credit information and spend patterns. Additionally, global spend limits are established to limit the maximum exposure for the Company.

Charge Card Members generally must pay the full amount billed each month. Card Member receivable balances are presented on the Consolidated Balance Sheets net of reserves for losses (refer to Note 4), and include principal and any related accrued fees.

Accounts receivable by segment as of December 31, 2014 and 2013 consisted of:

(Millions)  2014  2013
U.S. Card Services (a)  $22,468  $21,842
International Card Services  7,653  7,771
Global Commercial Services (b)  14,583  14,391
Global Network & Merchant Services (c)  147  159
Card Member receivables (d)  44,851  44,163
Less: Reserve for losses  465  386
Card Member receivables, net  $44,386  $43,777
Other receivables, net (e)  $2,614  $3,408

  • Includes $7.0 billion and $7.3 billion of gross Card Member receivables available to settle obligations of a consolidated VIE as of December 31, 2014 and 2013, respectively.
  • Includes $636 million and $836 million due from airlines, of which Delta Air Lines (Delta) comprises $606 million and $628 million as of December 31, 2014 and 2013, respectively.
  • Includes receivables primarily related to the Company’s International Currency Card portfolios.
  • Includes approximately $13.3 billion and $13.8 billion of Card Member receivables outside the U.S. as of December 31, 2014 and 2013, respectively.
  • Other receivables primarily represent amounts related to (i) certain merchants for billed discount revenue and (ii) GNS partner banks for items such as royalty and franchise fees. Additionally, for 2013, the balance also included purchased GNS joint venture receivables. Other receivables are presented net of reserves for losses of $61 million and $71 million as of December 31, 2014 and 2013, respectively.

Card Member and Other Loans

Card Member loans, representing revolving amounts due on lending card products, are recorded at the time a Card Member enters into a point-of-sale transaction with a merchant, as well as amounts due from charge Card Members who utilize the lending-on-charge feature on their account and elect to revolve a portion of the outstanding balance by entering into a revolving payment arrangement with the Company. These loans have a range of terms such as credit limits, interest rates, fees and payment structures, which can be revised over time based on new information about Card Members and in accordance with applicable regulations and the respective product’s terms and conditions. Card Members holding revolving loans are typically required to make monthly payments based on pre-established amounts. The amounts that Card Members choose to revolve are subject to finance charges.

Card Member loans are presented on the Consolidated Balance Sheets net of reserves for losses (refer to Note 4), and include principal, accrued interest and fees receivable. The Company’s policy generally is to cease accruing interest on a Card Member loan at the time the account is written off, and establish reserves for interest that the Company believes will not be collected.

Loans by segment as of December 31, 2014 and 2013 consisted of:

(Millions)20142013
U.S. Card Services(a)$62,592$58,395
International Card Services7,7448,790
Global Commercial Services4953
Card Member loans70,38567,238
Less: Reserve for losses1,2011,261
Card Member loans, net$69,184$65,977
Other loans, net(b)$920$608

  • Includes approximately $30.1 billion and $31.2 billion of gross Card Member loans available to settle obligations of a consolidated VIE as of December 31, 2014 and 2013, respectively.
  • Other loans primarily represent loans to merchants and a store card loan portfolio. Other loans are presented net of reserves for losses of $12 million and $13 million as of December 31, 2014 and 2013, respectively.

Card Member Loans and Card Member Receivables Aging

Generally, a Card Member account is considered past due if payment is not received within 30 days after the billing statement date. The following table presents the aging of Card Member loans and receivables as of December 31, 2014 and 2013:

30-5960-8990+
DaysDaysDays
PastPastPast
2014 (Millions)CurrentDueDueDueTotal
Card Member Loans:
U.S. Card Services$61,995$179$128$290$62,592
International Card Services 7,6213927577,744
Card Member Receivables:
U.S. Card Services$22,096$129$72$171$22,468
International Card Services (a)7,5572920477,653
Global Commercial Services (b)(b)(b)12014,583
30-5960-8990+
DaysDaysDays
PastPastPast
2013 (Millions)CurrentDueDueDueTotal
Card Member Loans:
U.S. Card Services$57,772$183$134$306$58,395
International Card Services8,6644328558,790
Card Member Receivables:
U.S. Card Services$21,488$125$69$160$21,842
International Card Services (b)(b)(b)837,771
Global Commercial Services(b)(b)(b)13214,391

  • Beginning in the first quarter 2014, as a result of system enhancements, delinquency data is now available and presented on a prospective basis for the indicated aging categories. Comparable data for prior periods is not available. For risk management purposes, the Company has historically utilized 90 days past billing for the International Card Services (ICS) segment, as described below in (b).
  • Delinquency data for periods other than 90 days past billing is not available due to system constraints. Therefore, such data has not been utilized for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances. For Card Member receivables in GCS as of December 31, 2014 and ICS and GCS as of December 31, 2013, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if the Company initiates collection procedures on an account prior to the account becoming 90 days past billing, the associated Card Member receivable balance is classified as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes.

Credit Quality Indicators for Card Member Loans and Receivables

The following tables present the key credit quality indicators as of or for the years ended December 31:

20142013
Net Write-Off RateNet Write-Off Rate
30 Days30 Days
Principal,Past DuePrincipal,Past Due
PrincipalInterest, &as a % ofPrincipalInterest, & as a % of
Only(a)Fees(a)TotalOnly(a)Fees(a)Total
Card Member Loans:
U.S. Card Services1.5%1.7%1.0%1.8%2.0%1.1%
International Card Services (b)2.0%2.4%1.6%1.9%2.3%1.4%
Card Member Receivables:
U.S. Card Services 1.6%1.8%1.7%1.7%1.9%1.6%
International Card Services (b)1.9%2.1%1.3%(c)(c)(c)
20142013
Net LossNet Loss
Ratio as90 DaysRatio as90 Days
a % ofPast Billinga % ofPast Billing
Chargeas a % ofChargeas a % of
VolumeReceivablesVolumeReceivables
Card Member Receivables:
International Card Services (c)(c)0.20%1.1%
Global Commercial Services 0.09%0.8%0.08%0.9%

  • The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, because the Company considers uncollectible interest and/or fees in estimating its reserves for credit losses, a net write-off rate including principal, interest and/or fees is also presented.
  • Beginning in 2014, write-offs for certain installment loan products have been reclassified from Card Member receivables to Card Member loans. Prior period write-offs have not been reclassified.
  • Historically, net loss ratio as a % of charge volume and 90 days past billings as a % of receivables were presented. Beginning in the first quarter 2014, as a result of system enhancements, 30 days past due as a % of total, net write-off rate (principal only) and Net write-off rate (principal and fees) have been presented.

Refer to Note 4 for additional indicators, including external environmental qualitative factors, management considers in its monthly evaluation process for reserves for losses.

Impaired Card Member Loans and Receivables

Impaired loans and receivables are individual larger balance or homogeneous pools of smaller balance loans and receivables for which it is probable that the Company will be unable to collect all amounts due according to the original contractual terms of the Card Member agreement. The Company considers impaired loans and receivables to include: (i) loans over 90 days past due still accruing interest, (ii) non-accrual loans and (iii) loans and receivables modified as troubled debt restructurings (TDRs).

The Company may modify, through various company sponsored programs, Card Member loans and receivables in instances where the Card Member is experiencing financial difficulty in order to minimize losses and improve collectability while providing Card Members with temporary or permanent financial relief. The Company has classified Card Member loans and receivables in these modification programs as TDRs.

Such modifications to the loans and receivables primarily include (i) temporary interest rate reductions (possibly as low as zero percent, in which case the loan is characterized as non-accrual in the Company’s TDR disclosures), (ii) placing the Card Member on a fixed payment plan not to exceed 60 months and (iii) suspending delinquency fees until the Card Member exits the modification program. Upon entering the modification program, the Card Member’s ability to make future purchases is either cancelled or in certain cases suspended until the Card Member successfully exits the modification program. In accordance with the modification agreement with the Card Member, loans may revert back to the original contractual terms (including the contractual interest rate) when the Card Member exits the modification program, which is (i) when all payments have been made in accordance with the modification agreement or, (ii) when the Card Member defaults out of the modification program. The Company establishes a reserve for Card Member interest charges and fees considered to be uncollectible.

Reserves for Card Member loans and receivables modified as TDRs are determined as the difference between the cash flows expected to be received from the Card Member (taking into consideration the probability of subsequent defaults), discounted at the original effective interest rates, and the carrying value of the Card Member loan or receivable balance. The Company determines the original effective interest rate as the interest rate in effect prior to the imposition of any penalty interest rate. All changes in the impairment measurement are included in the provision for losses in the Consolidated Statements of Income.

The following table provides additional information with respect to the Company’s impaired Card Member loans, which are not significant for GCS, and Card Member receivables, which are not significant for ICS and GCS, as of or for the years ended December 31:

As of December 31, 2014For the Year EndedDecember 31, 2014
Loans over
90 DaysLoans &TotalAverage
Past DueNon-ReceivablesImpairedUnpaidBalance ofInterest
& AccruingAccrualModifiedLoans &PrincipalAllowanceImpairedIncome
2014 (Millions)Interest(a)Loans(b)as a TDR(c)ReceivablesBalance(d)for TDRs(e)LoansRecognized
Card Member Loans:
U.S. Card Services $ 161 $ 241 $ 286 $ 688 $ 646 $ 67 $ 750 $ 49
International Card Services 57 57 56 62 16
Card Member Receivables:
U.S. Card Services 48 48 48 35 47
Total$ 218 $ 241 $ 334 $ 793 $ 750 $ 102 $ 859 $ 65
As of December 31, 2013For the Year EndedDecember 31, 2013
Loans over
90 DaysLoans &TotalAverage
Past DueNon-ReceivablesImpairedUnpaidBalance ofInterest
& AccruingAccrualModifiedLoans &PrincipalAllowanceImpairedIncome
2013 (Millions)Interest(a)Loans(b)as a TDR(c)ReceivablesBalance(d)for TDRs(e)LoansRecognized
Card Member Loans:
U.S. Card Services (f)$ 167 $ 294 $ 351 $ 812 $ 775 $ 78 $ 948 $ 46
International Card Services 54 4 5 63 62 67 16
Card Member Receivables:
U.S. Card Services 50 50 49 38 81
Total$ 221 $ 298 $ 406 $ 925 $ 886 $ 116 $ 1,096 $ 62
As of December 31, 2012For the Year EndedDecember 31, 2012
Loans over
90 DaysLoans &TotalAverage
Past DueNon-ReceivablesImpairedUnpaidBalance ofInterest
& AccruingAccrualModifiedLoans &PrincipalAllowanceImpairedIncome
2012 (Millions)Interest(a)Loans(b)as a TDR(c)ReceivablesBalance(d)for TDRs(e)LoansRecognized
Card Member Loans:
U.S. Card Services $ 73 $ 426 $ 627 $ 1,126 $ 1,073 $ 152 $ 1,221 $ 47
International Card Services 59 5 6 70 69 1 75 16
Card Member Receivables:
U.S. Card Services 117 117 111 91 135
Total$ 132 $ 431 $ 750 $ 1,313 $ 1,253 $ 244 $ 1,431 $ 63

  • The Company’s policy is generally to accrue interest through the date of write-off (i.e. 180 days past due). The Company establishes reserves for interest that the Company believes will not be collected. Amounts presented exclude loans modified as a TDR.
  • Non-accrual loans not in modification programs include certain Card Member loans placed with outside collection agencies for which the Company has ceased accruing interest.
  • Total loans and receivables modified as a TDR includes $34 million, $43 million and $320 million that are non-accrual and $26 million, $29 million and $6 million that are past due 90 days and still accruing interest as of December 31, 2014, 2013 and 2012, respectively.
  • Unpaid principal balance consists of Card Member charges billed and excludes other amounts charged directly by the Company such as interest and fees.
  • Represents the reserve for losses for TDRs, which are evaluated individually for impairment. The Company records a reserve for losses for all impaired loans. Refer to Card Member Loans Evaluated Individually and Collectively for Impairment in Note 4 for further disclosures regarding the reserve for losses on loans over 90 days past due and accruing interest and non-accrual loans, which are evaluated collectively for impairment.
  • For the year 2013, certain amounts and their related reserves have been reclassified between Non-Accrual Loans and Loans & Receivables Modified as TDR.

Card Member Loans and Receivables Modified as TDRs

The following table provides additional information with respect to the U.S. Card Services (USCS) Card Member loans and receivables modified as TDRs for the years ended December 31. The ICS and GCS Card Member loans and receivables modifications were not significant.

Number ofOutstandingAverage Interest Average Payment
AccountsBalances(a,b)Rate ReductionTerm Extensions
2014(in thousands)($ in millions) (% points)(# of months)
Troubled Debt Restructurings:
Card Member Loans 46 $ 342 10(c)
Card Member Receivables 15 176 (c)12
Total 61 $ 518
Number ofOutstandingAverage Interest Average Payment
AccountsBalances(a,b)Rate ReductionTerm Extensions
2013(in thousands)($ in millions) (% points)(# of months)
Troubled Debt Restructurings:
Card Member Loans 60 $ 448 10(c)
Card Member Receivables 20 247 (c)12
Total 80 $ 695
Number ofOutstandingAverage Interest Average Payment
AccountsBalances(a,b)Rate ReductionTerm Extensions
2012(in thousands)($ in millions) (% points)(# of months)
Troubled Debt Restructurings:
Card Member Loans 106 $ 779 12(c)
Card Member Receivables 37 425 (c)13
Total 143 $ 1,204

  • Represents the outstanding balance immediately prior to modification. In certain modifications, the principal balance was reduced in the aggregate amount of $4 million and $24 million for the years ended December 31, 2013 and 2012, respectively. Modifications did not reduce the aggregate principal balance for the year ended December 31, 2014.
  • The outstanding balance includes principal, fees and accrued interest on Card Member loans and principal and fees on Card Member receivables.
  • For Card Member loans, there have been no payment term extensions. The Company does not offer interest rate reduction programs for Card Member receivables as the receivables are non-interest bearing.

The following table provides information for the years ended December 31, 2014, 2013 and 2012, with respect to the USCS Card Member loans and receivables modified as TDRs that subsequently defaulted within 12 months of modification. A Card Member is considered in default from a modification program after one and up to two consecutive missed payments, depending on the terms of the modification program. For all Card Members that defaulted from a modification program, the probability of default is factored into the reserves for Card Member loans and receivables. The defaulted ICS Card Member loan and receivable modifications were not significant.

Aggregated
Outstanding
Number ofBalances
2014 (Accounts in thousands, Dollars in millions)AccountsUpon Default(a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans 10 $ 85
Card Member Receivables 3 44
Total 13 $ 129
Aggregated
Outstanding
Number ofBalances
2013 (Accounts in thousands, Dollars in millions)AccountsUpon Default(a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans 18 $ 159
Card Member Receivables 3 38
Total 21 $ 197
Aggregated
Outstanding
Number ofBalances
2012 (Accounts in thousands, Dollars in millions)AccountsUpon Default(a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans 23 $ 182
Card Member Receivables 1 37
Total 24 $ 219

The outstanding balance includes principal, fees, and accrued interest on Card Member loans and principal and fees on Card Member receivables.

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Reserves for Losses
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Reserve for Losses

NOTE 4 Reserves for Losses

Reserves for losses relating to Card Member loans and receivables represent management’s best estimate of the probable inherent losses in the Company’s outstanding portfolio of loans and receivables, as of the Balance Sheet date. Management’s evaluation process requires certain estimates and judgments.

Reserves for losses are primarily based upon statistical and analytical models that analyze portfolio performance and reflect management’s judgment regarding the quantitative components of the reserve. The models take into account several factors, including delinquency based loss migration rates, loss emergence periods and average losses and recoveries over an appropriate historical period. Management considers whether to adjust the quantitative reserves for certain external and internal qualitative factors, which may increase or decrease the reserves for losses on Card Member loans and receivables. External factors include employment, spend, sentiment, housing and credit, and changes in the legal and regulatory environment while internal factors include increased risk in certain portfolios, impact of risk management initiatives, changes in underwriting requirements and overall process stability. As part of this evaluation process, management also considers various reserve coverage metrics, such as reserves as a percentage of past due amounts, reserves as a percentage of Card Member receivables or loans and net write-off coverage ratios.

Card Member loans and receivables balances are written off when management considers amounts to be uncollectible, which is generally determined by the number of days past due and is typically no later than 180 days past due. Card Member loans and receivables in bankruptcy or owed by deceased individuals are generally written off upon notification, and recoveries are recognized as they are collected.

Changes in Card Member Receivables Reserve for Losses

The following table presents changes in the Card Member receivables reserve for losses for the years ended December 31:

(Millions)  201420132012
Balance, January 1  $386$428$438
Provisions(a)  792648601
Net write-offs(b)(683)(669)(640)
Other(c)(30)(21)29
Balance, December 31  $465$386$428

  • Provisions for principal (resulting from authorized transactions) and fee reserve components.
  • Consists of principal (resulting from authorized transactions) and fee components, less recoveries of $358 million, $402 million and $383 million, including net write-offs from TDRs of $15 million, $12 million and $87 million, for the years ended December 31, 2014, 2013 and 2012, respectively.
  • Beginning in the first quarter 2014, reserves for card-related fraud losses of $(7) million are included in Other liabilities. Also includes foreign currency translation adjustments of $(15) million, $(4) million and $2 million for the years ended December 31, 2014, 2013 and 2012, respectively; a reclassification of Card Member bankruptcy reserves of $18 million from Other liabilities to credit reserves in 2012 only and other items of $(8) million, $(17) million and $9 million for the years ended December 31, 2014, 2013 and 2012, respectively.

Card Member Receivables Evaluated Individually and Collectively for Impairment

The following table presents Card Member receivables evaluated individually and collectively for impairment and related reserves as of December 31:

(Millions)  201420132012
Card Member receivables evaluated individually for impairment(a)$48$50$117
Related reserves(a)$35$38$91
Card Member receivables evaluated collectively for impairment $44,803$44,113$42,649
Related reserves(b)$430$348$337

  • Represents receivables modified in a TDR and related reserves. Refer to the Impaired Card Member Loans and Receivables discussion in Note 3 for further information.
  • The reserves include the quantitative results of analytical models that are specific to individual pools of receivables and reserves for internal and external qualitative risk factors that apply to receivables that are collectively evaluated for impairment.

Changes in Card Member Loans Reserve for Losses

The following table presents changes in the Card Member loans reserve for losses for the years ended December 31:

(Millions)201420132012
Balance, January 1$1,261$1,471$1,874
Provisions(a)1,1381,1151,030
Net write-offs
Principal(b)(1,023)(1,141)(1,280)
Interest and fees(b)(164)(150)(157)
Other(c)(11)(34)4
Balance, December 31$1,201$1,261$1,471

  • Provisions for principal (resulting from authorized transactions), interest and fee reserves components.
  • Consists of principal write-offs (resulting from authorized transactions), less recoveries of $428 million, $452 million and $493 million, including net write-offs from TDRs of $(10) million, $(1) million and $25 million, for the years ended December 31, 2014, 2013 and 2012, respectively. Recoveries of interest and fees were de minimis.
  • Beginning in the first quarter 2014, reserves for card-related fraud losses of $(6) million are included in Other liabilities. Also includes foreign currency translation adjustments of $(17) million, $(12) million and $7 million for the years ended December 31, 2014, 2013 and 2012, respectively, a reclassification of Card Member bankruptcy reserves of $4 million from Other liabilities to credit reserves in 2012 only and other items of $12 million, $(22) million and $(7) million for the years ended December 31, 2014, 2013 and 2012, respectively.

Card Member Loans Evaluated Individually and Collectively for Impairment

The following table presents Card Member loans evaluated individually and collectively for impairment and related reserves as of December 31:

(Millions)  201420132012
Card Member loans evaluated individually for impairment (a)$286$356$633
Related reserves(a)$67$78$153
Card Member loans evaluated collectively for impairment (b)$70,100$66,882$64,596
Related reserves(b)$1,134$1,183$1,318

  • Represents loans modified in a TDR and related reserves. Refer to the Impaired Card Member Loans and Receivables discussion in Note 3 for further information.
  • Represents current loans and loans less than 90 days past due, loans over 90 days past due and accruing interest, and non-accrual loans. The reserves include the quantitative results of analytical models that are specific to individual pools of loans and reserves for internal and external qualitative risk factors that apply to loans that are collectively evaluated for impairment.
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Investment Securities
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Investment Securities

NOTE 5

Investment Securities

Investment securities include debt and equity securities that the Company classifies as available-for-sale. The Company’s investment securities, principally debt securities, are carried at fair value on the Consolidated Balance Sheets with unrealized gains (losses) recorded in AOCI, net of income taxes. Realized gains and losses are recognized in results of operations upon disposition of the securities using the specific identification method on a trade date basis. Refer to Note 15 for a description of the Company’s methodology for determining the fair value of investment securities.

The following is a summary of investment securities as of December 31:

2014  20132012
  Gross  GrossEstimated    Gross  GrossEstimatedEstimated
UnrealizedUnrealizedFairUnrealizedUnrealizedFairFair
Description of Securities (Millions)CostGainsLossesValueCostGainsLossesValueValue
State and municipal obligations $3,366   $129  $(2)$3,493   $4,060  $54  $(79)$4,035$4,474
U.S. Government agency obligations 3     3   3    33
U.S. Government treasury obligations 346   4  350   318  3  (1)320338
Corporate debt securities 37   3  40   43  3  4679
Mortgage-backed securities (a)128   8  136   160  5  (1)164224
Equity securities (b)  1  1   29  95  124296
Foreign government bonds and obligations 350   9359   272  5  (1)276149
Other (c)50     (1)49   50    (2)4851
Total $4,280   $154   $(3)$4,431   $4,935  $165  $(84)$5,016$5,614

  • Represents mortgage-backed securities guaranteed by Fannie Mae, Freddie Mac or Ginnie Mae.
  • Primarily represents the Company’s investment in the Industrial and Commercial Bank of China (ICBC) as of December 31, 2013 and 2012.
  • Other comprises investments in various mutual funds.

The following table provides information about the Company’s investment securities with gross unrealized losses and the length of time that individual securities have been in a continuous unrealized loss position as of December 31:

20142013
Less than 12 months12 months or moreLess than 12 months12 months or more
GrossGrossGrossGross
EstimatedUnrealizedEstimatedUnrealizedEstimatedUnrealizedEstimatedUnrealized
Description of Securities (Millions)Fair ValueLossesFair ValueLossesFair ValueLossesFair ValueLosses
State and municipal obligations$$$ 72 $ (2)$ 1,320 $ (63)$106$(16)
Foreign government bonds and obligations 208 (1)
U.S. Government treasury obligations 166 (1)
Mortgage-backed securities 35 (1)
Other 33 (1) 30 (1) 17 (1)
Total$$$105 $(3)$1,759 $(67)$123$(17)

The following table summarizes the gross unrealized losses due to temporary impairments by ratio of fair value to amortized cost as of December 31:

Less than 12 months12 months or moreTotal
GrossGrossGross
Ratio of Fair Value toNumber ofEstimatedUnrealizedNumber ofEstimatedUnrealizedNumber ofEstimatedUnrealized
Amortized Cost (Dollars in millions)SecuritiesFair ValueLossesSecuritiesFair ValueLossesSecuritiesFair ValueLosses
2014:
90%–100%$$15 $105 $(3)15 $105 $(3)
Total as of December 31, 2014$$15 $105 $(3)15 $105 $(3)
2013:
90%–100%228$1,665$ (53)6$24$(2)234$1,689$(55)
Less than 90%1394(14)599(15)18193(29)
Total as of December 31, 2013241$1,759$(67)11$123$(17)252$1,882$(84)

The gross unrealized losses are attributed to overall wider credit spreads for state and municipal securities, wider credit spreads for specific issuers, adverse changes in market benchmark interest rates, or a combination thereof, all as compared to those prevailing when the investment securities were acquired.

Overall, for the investment securities in gross unrealized loss positions identified above, (i) the Company does not intend to sell the investment securities, (ii) it is more likely than not that the Company will not be required to sell the investment securities before recovery of the unrealized losses, and (iii) the Company expects that the contractual principal and interest will be received on the investment securities. As a result, the Company recognized no other-than-temporary impairment during the periods presented.

Supplemental Information

Contractual maturities and weighted average yields for investment securities, excluding equity securities and other securities, as of December 31, 2014 were as follows:

    Due after 1Due after 5
Due withinyear butyears butDue after
(Millions)1 yearwithin 5 yearswithin 10 years10 yearsTotal
State and municipal obligations(a)  $182  $74$233$3,004$3,493
U.S. Government agency obligations    33
U.S. Government treasury obligations  66  264812350
Corporate debt securities63440
Mortgage-backed securities(a)2134136
Foreign government bonds and obligations307745359
Total Estimated Fair Value  $561  $381$241$3,1984,381
Total Cost$560  $374$225$3,0714,230
Weighted average yields(b)(c)2.50%2.07%6.71%6.81%

  • The expected payments on state and municipal obligations and mortgage-backed securities may not coincide with their contractual maturities because the issuers have the right to call or prepay certain obligations.
  • Average yields for investment securities have been calculated using the effective yield on the date of purchase.
  • Yields on tax-exempt investment securities have been computed on a tax-equivalent basis using the U.S. federal statutory tax rate of 35 percent.
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Asset Securitizations
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Asset Securitizations

NOTE 6

Asset Securitizations

The Company periodically securitizes Card Member receivables and loans arising from its card business through the transfer of those assets to securitization trusts. The trusts then issue securities to third-party investors, collateralized by the transferred assets.

Card Member receivables are transferred to the American Express Issuance Trust II (the Charge Trust). Card Member loans are transferred to the American Express Credit Account Master Trust (the Lending Trust). The Charge Trust and the Lending Trust are consolidated by American Express Travel Related Services Company, Inc. (TRS), which is a consolidated subsidiary of the Company. The trusts are considered VIEs as they have insufficient equity at risk to finance their activities, which are to issue securities that are collateralized by the underlying Card Member receivables and loans. Details on the principles of consolidation can be found in the summary of significant accounting policies (refer to Note 1).

TRS, in its role as servicer of the Charge Trust and the Lending Trust, has the power to direct the most significant activity of the trusts, which is the collection of the underlying Card Member receivables and loans in the trusts. In addition, TRS, excluding its consolidated subsidiaries, owns approximately $1.2 billion of subordinated securities issued by the Lending Trust as of December 31, 2014. These subordinated securities have the obligation to absorb losses of the Lending Trust and provide the right to receive benefits from the Lending Trust, both of which are significant to the VIE. TRS’ role as servicer for the Charge Trust does not provide it with a significant obligation to absorb losses or a significant right to receive benefits. However, TRS’ position as the parent company of the entities that transferred the receivables to the Charge Trust makes it the party most closely related to the Charge Trust. Based on these considerations, TRS is the primary beneficiary of both the Charge Trust and the Lending Trust.

The debt securities issued by the Charge Trust and the Lending Trust are non-recourse to the Company. Securitized Card Member receivables and loans held by the Charge Trust and the Lending Trust are available only for payment of the debt securities or other obligations issued or arising in the securitization transactions (refer to Note 3). The long-term debt of each trust is payable only out of collections on their respective underlying securitized assets (refer to Note 9).

The following table presents the restricted cash held by the Charge Trust and the Lending Trust as of December 31, 2014 and 2013, included in Other Assets on the Company’s Consolidated Balance Sheets:

(Millions)  2014  2013
Charge Trust  $2  $2
Lending Trust  62  56
Total $64$58

These amounts relate to collections of Card Member receivables and loans to be used by the trusts to fund future expenses and obligations, including interest paid on investor securities, credit losses and upcoming debt maturities.

Under the respective terms of the Charge Trust and the Lending Trust agreements, the occurrence of certain triggering events associated with the performance of the assets of each trust could result in payment of trust expenses, establishment of reserve funds, or, in a worst-case scenario, early amortization of investor certificates. During the year ended December 31, 2014, no such triggering events occurred.

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Other Assets
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Other Assets

NOTE 7

Other Assets

The following is a summary of other assets as of December 31:

(Millions)  2014  2013
Goodwill  $3,024  $3,198
Deferred tax assets, net(a)  2,110  2,443
Prepaid expenses(b)  1,626  1,998
Other intangible assets, at amortized cost  854  817
Derivative assets(a)  711  329
Restricted cash(c)  384  486
Other  2,633  1,957
Total  $11,342  $11,228

  • Refer to Notes 21 and 14 for a discussion of deferred tax assets, net and derivative assets, respectively, as of December 31, 2014 and 2013. Derivative assets reflect the impact of master netting agreements. For 2014, $96 million of foreign deferred tax liabilities is reflected in Other Liabilities.
  • Includes prepaid miles and reward points acquired primarily from airline partners of approximately $1.1 billion and $1.5 billion as of December 31, 2014 and 2013, respectively, including approximately $0.6 billion and $0.9 billion, respectively, from Delta.
  • Includes restricted cash of approximately $64 million and $58 million as of December 31, 2014 and 2013, respectively, which is primarily held for coupon and certain asset-backed securitization maturities.

Goodwill

Goodwill represents the excess of acquisition cost of an acquired business over the fair value of assets acquired and liabilities assumed. The Company assigns goodwill to its reporting units for the purpose of impairment testing. A reporting unit is defined as an operating segment, or a business that is one level below an operating segment for which discrete financial information is regularly reviewed by the operating segment manager. The Company evaluates goodwill for impairment annually as of June 30 and between annual tests if events occur or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying value. The goodwill impairment test utilizes a two-step approach. The first step in the impairment test identifies whether there is potential impairment by comparing the fair value of a reporting unit to the carrying amount, including goodwill. If the fair value of a reporting unit is less than its carrying amount, the second step of the impairment test is required to measure the amount of any impairment loss. As of December 31, 2014 and 2013, goodwill was not impaired and there were no accumulated impairment losses.

Goodwill impairment testing involves management judgment, requiring an assessment of whether the carrying value of the reporting unit can be supported by its fair value using widely accepted valuation techniques. The Company uses a combination of the income approach (discounted cash flows) and market approach (market multiples).

When preparing discounted cash flow models under the income approach, the Company uses internal forecasts to estimate future cash flows expected to be generated by the reporting units. Actual results may differ from forecasted results. The Company calculates discount rates based on the expected cost of equity financing, estimated using a capital asset pricing model, to discount future cash flows for each reporting unit. The Company believes the discount rates used appropriately reflect the risks and uncertainties in the financial markets generally and specifically in the Company’s internally developed forecasts. When using market multiples under the market approach, the Company applies comparable publically traded companies’ multiples (e.g. earnings, revenues) to its reporting units’ actual results.

The changes in the carrying amount of goodwill reported in the Company’s reportable operating segments and Corporate & Other were as follows:

      Corporate &  
(Millions)USCSICSGCSGNMS OtherTotal
Balance as of January 1, 2013  $ 175   $ 1,031 $ 1,544   $ 160   $ 271   $ 3,181
Acquisitions        
Dispositions        
Other, including foreign currency translation   (1)   21 (1)     (2)   17
Balance as of December 31, 2013  $ 174   $ 1,052 $ 1,543   $ 160   $ 269   $ 3,198
Acquisitions        
Dispositions   (102)       (102)
Other, including foreign currency translation     (70)     (2)   (72)
Balance as of December 31, 2014  $174  $ 982 $ 1,441   $160  $267  $ 3,024

Other Intangible Assets

Intangible assets, primarily customer relationships, are amortized over their estimated useful lives of 3 to 22 years on a straight-line basis. The Company reviews intangible assets for impairment quarterly and whenever events and circumstances indicate their carrying amounts may not be recoverable. In addition, on an annual basis, the Company performs an impairment evaluation of all intangible assets by assessing the recoverability of the asset values based on the cash flows generated by the relevant assets or asset groups. An impairment is recognized if the carrying amount is not recoverable and exceeds the asset’s fair value.

The components of other intangible assets were as follows:

20142013
(Millions)Gross Carrying AmountAccumulated AmortizationNet Carrying AmountGross Carrying AmountAccumulated AmortizationNet Carrying Amount
Customer relationships(a)$1,455 $(754)$701 $ 1,297 $ (660)$ 637
Other255 (102)153 269 (89) 180
Total$1,710 $(856)$854 $ 1,566 $ (749)$ 817

Includes net intangibles acquired from airline partners of $340 million and $290 million as of December 31, 2014 and 2013, respectively, including approximately $206 million and $117 million, respectively, from Delta.

Amortization expense for the years ended December 31, 2014, 2013 and 2012 was $174 million, $193 million and $198 million, respectively. Intangible assets acquired in 2014 and 2013 are being amortized, on average, over 7 and 6 years, respectively.

Estimated amortization expense for other intangible assets over the next five years is as follows:

(Millions)20152016201720182019
Estimated amortization expense$ 158 $ 134 $ 117 $ 109 $ 87

Other

The Company had $622 million and $541 million in affordable housing and other tax credit investment partnership interests as of December 31, 2014 and 2013, respectively, included in other assets in the table above. The Company is a non-controlling partner in these tax credit investment partnerships, and therefore accounts for its ownership interests as equity method investment joint ventures. In 2014, the Company received $990 million in net cash proceeds for the sale of its equity method investment in Concur Technologies (Concur) with a carrying amount of $246 million and recognized a gain of $744 million in Other revenues.

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Customer Deposits
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Customer Deposits

NOTE 8

Customer Deposits

As of December 31, customer deposits were categorized as interest-bearing or non-interest-bearing as follows:

(Millions)  2014  2013
U.S.:    
Interest-bearing   $43,279   $40,831
Non-interest-bearing (includes Card Member credit balances of: 2014, $372 million; 2013, $340 million)418   360
Non-U.S.:    
Interest-bearing   115   121
Non-interest-bearing (includes Card Member credit balances of: 2014, $347 million; 2013, $437 million)359   451
Total customer deposits  $44,171   $41,763

Customer deposits by deposit type as of December 31 were as follows:

(Millions)  2014  2013
U.S. retail deposits:    
Savings accounts ― Direct  $ 26,159   $ 24,550
Certificates of deposit:
Direct   333    489
Third-party 7,838 6,929
Sweep accounts ―Third-party 8,949 8,863
Other retail deposits:    
Non-U.S. deposits and U.S. non-interest bearing deposits 173 155
Card Member credit balances ― U.S. and non-U.S. 719 777
Total customer deposits  $ 44,171   $ 41,763

The scheduled maturities of certificates of deposit as of December 31, 2014 were as follows:

(Millions)  U.S.  Non-U.S.  Total
2015  1,744   $21   $1,765
2016  2,136     2,136
2017  1,491     1,491
2018  1,480     1,480
2019  1,304     1,304
After 5 years  16     16
Total  $8,171   $21   $8,192

As of December 31, certificates of deposit in denominations of $250,000 or more, in the aggregate, were as follows:

(Millions)  2014  2013
U.S.  $111  $148
Non-U.S.  17  
Total  $128  $148
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Debt
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Debt Disclosure [Text Block]

NOTE 9

Debt

Short-Term Borrowings

The Company’s short-term borrowings outstanding, defined as borrowings with original maturities of less than one year, as of December 31 were as follows:

  20142013
(Millions, except percentages)Outstanding BalanceYear-End Stated Rate on Debt(a)Outstanding BalanceYear-End Stated Rate on Debt(a)
Commercial paper  $ 769    0.29 %$ 200    0.19 %
Other short-term borrowings(b)(c)   2,711    0.81 4,821   1.08
Total  $ 3,480    0.69 %$5,021   1.04 %

  • For floating-rate debt issuances, the stated interest rates are weighted based on outstanding balances and floating rates in effect as of December 31, 2014 and 2013.
  • Includes interest-bearing overdrafts with banks of $470 million and $489 million as of December 31, 2014 and 2013, respectively. In addition, balances include fully drawn secured borrowing facility (maturing on September 15, 2015, which was repaid on February 18, 2014), certain book overdrafts (i.e., primarily timing differences arising in the ordinary course of business), short-term borrowings from banks, as well as interest-bearing amounts due to merchants in accordance with merchant service agreements. The secured borrowing facility gives the Company the right to sell up to $2.0 billion face amount of eligible certificates issued from the Lending Trust.
  • The Company paid $7.0 million and $7.2 million in fees to maintain the secured borrowing facility in 2014 and 2013, respectively.

Long-term Debt

The Company’s long-term debt outstanding, defined as debt with original maturities of one year or greater, as of December 31 was as follows:

  20142013
(Millions, except percentages)Maturity DatesOutstanding Balance(a)Year-End Stated Rate on Debt(b)Year-End Effective Interest Rate with Swaps(b)(c)Outstanding Balance(a)Year-End Stated Rate on Debt(b)Year-End Effective Interest Rate with Swaps(b)(c)
American Express Company      
(Parent Company only)  
Fixed Rate Senior Notes2016-2042$ 7,535 5.15 % 4.20 %$8,784   5.43 % 4.60 %
Floating Rate Senior Notes2018 850 0.85 850 0.84
Subordinated Notes(d)  2024-2036   1,350 5.39 4.42 749   6.80
American Express Credit Corporation      
Fixed Rate Senior Notes  2015-2019   16,260 2.26 1.22 14,875   3.13 2.03
Floating Rate Senior Notes  2015-2019   4,400 0.82 2,855   1.14
Borrowings under Bank Credit Facilities  2016-2017   3,672 4.25 4,012   4.18
American Express Centurion Bank      
Fixed Rate Senior Notes  2015-2017   2,089 4.12 3.32 2,102   4.12 3.32
Floating Rate Senior Notes  2015-2018   675 0.68 675   0.67
American Express Bank, FSB      
Fixed Rate Senior Notes  2017   999 6.00 999   6.00
Floating Rate Senior Notes  2017   300 0.46 300   0.47
American Express Charge Trust II      
Floating Rate Senior Notes  2016-2018   3,700 0.41 4,200   0.49
Floating Rate Subordinated Notes  2016-2018   87 0.80 87   0.80
American Express Lending Trust
Fixed Rate Senior Notes2015-2017 6,100 1.11 2,600 0.72
Floating Rate Senior Notes2015-2019 8,876 0.72 10,685 0.81
Fixed Rate Subordinated Notes2015-2017 300 1.08 300 1.08
Floating Rate Subordinated Notes2015-2019 488 0.73 847 0.81
Other      
Fixed Rate Instruments(e)  2016-2033   143 3.09 239   3.95
Floating Rate Borrowings2015-2019 247 0.59 %276 0.62 %
Unamortized Underwriting Fees (116)(105)
Total Long-Term Debt    $ 57,955 2.34 %$ 55,330    2.56 %

  • The outstanding balances include (i) unamortized discount and premium, (ii) the impact of movements in exchange rates on foreign currency denominated debt and (iii) the impact of fair value hedge accounting on certain fixed-rate notes that have been swapped to floating rate through the use of interest rate swaps. Under fair value hedge accounting, the outstanding balances on these fixed-rate notes are adjusted to reflect the impact of changes in fair value due to changes in interest rates. Refer to Note 14 for more details on the Company’s treatment of fair value hedges.
  • For floating-rate debt issuances, the stated and effective interest rates are weighted based on outstanding balances and floating rates in effect as of December 31, 2014 and 2013.
  • Effective interest rates are only presented when swaps are in place to hedge the underlying debt.
  • For the $750 million of subordinated debentures issued in 2006 and outstanding as of December 31, 2014, the maturity date will automatically be extended to September 1, 2066, except in the case of either (i) a prior redemption or (ii) a default.
  • Includes $31 million and $109 million as of December 31, 2014 and 2013, respectively, related to capitalized lease transactions.

As of December 31, 2014 and 2013, the Company had $750 million principal outstanding of Subordinated Debentures that accrue interest at an annual rate of 6.8 percent until September 1, 2016, and at an annual rate of three-month LIBOR plus 2.23 percent thereafter. At the Company’s option, these Subordinated Debentures are redeemable for cash after September 1, 2016 at 100 percent of the principal amount plus any accrued but unpaid interest. If the Company fails to achieve specified performance measures, it will be required to issue common shares and apply the net proceeds to make interest payments on these Subordinated Debentures. No dividends on the Company’s common or preferred shares could be paid until such interest payments are made. The Company would fail to meet these specific performance measures if (i) the Company’s tangible common equity is less than 4 percent of total adjusted assets for the most recent quarter or (ii) if the trailing two quarters’ consolidated net income is equal to or less than zero and tangible common equity as of the trigger determination date, and as of the end of the quarter end six months prior, has in each case declined by 10 percent or more from tangible common equity as of the end of the quarter 18 months prior to the trigger determination date. The Company met the specified performance measures in 2014. The Company issued $600 million of 3.6 percent subordinated notes on December 5, 2014 that are senior in right of payment to the outstanding $750 million of Subordinated Debentures.

Aggregate annual maturities on long-term debt obligations (based on final maturity dates) as of December 31, 2014 were as follows:

(Millions)  2015  2016  2017  2018  2019  Thereafter  Total
American Express Company (Parent Company only)  $  $ 1,350   $ 1,500   $ 3,850   $ 641   $ 3,147   $ 10,488
American Express Credit Corporation   5,227    7,057    6,532    1,295    4,150      24,261
American Express Centurion Bank   1,305      1,300    125      2    2,732
American Express Bank, FSB       1,300          1,300
American Express Charge Trust II     2,500      1,287        3,787
American Express Lending Trust 5,422 500 5,639 2,886 1,317 15,764
Other   125    145    83      6    31    390
  $ 12,079   $ 11,552   $ 16,354   $ 9,443   $ 6,114   $ 3,180    58,722
Unamortized Underwriting Fees (116)
Unamortized Discount and Premium (932)
Impacts due to Fair Value Hedge Accounting 281
Total Long-Term Debt$ 57,955

As of December 31, 2014 and 2013, the Company maintained total bank lines of credit of $6.7 billion and $7.0 billion, respectively. Of the total credit lines, $3.0 billion were undrawn as of both December 31, 2014 and 2013. Undrawn amounts support commercial paper borrowings and contingent funding needs. The availability of these credit lines is subject to the Company’s compliance with certain financial covenants, principally, the maintenance by American Express Credit Corporation (Credco) of a 1.25 ratio of combined earnings and fixed charges to fixed charges. As of December 31, 2014 and 2013, the Company was not in violation of any of its debt covenants.

Additionally, the Company maintained a 3-year committed, revolving, secured borrowing facility that gives the Company the right to sell up to $3.0 billion face amount of eligible notes issued from the Charge Trust at any time through July 15, 2016. As of December 31, 2014, $2.5 billion was drawn on this facility.

The Company paid $49.9 million and $50.2 million in fees to maintain these lines in 2014 and 2013, respectively. These committed facilities do not contain material adverse change clauses, which might otherwise preclude borrowing under the credit facilities, nor are they dependent on the Company’s credit rating.

The Company paid total interest primarily related to short- and long-term debt, corresponding interest rate swaps and customer deposits of $1.7 billion, $2.0 billion and $2.2 billion in 2014, 2013 and 2012, respectively.

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Other Liabilities
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Other Liabilities Disclosure [Text Block]

NOTE 10

Other Liabilities

The following is a summary of Other liabilities as of December 31:

(Millions)  2014  2013
Membership Rewards liability  $6,521  $6,151
Employee-related liabilities(a)2,258  2,227
Rebate and reward accruals(b)2,389  2,210
Deferred card and other fees, net  1,308  1,314
Book overdraft balances647442
Other(c)4,728  4,566
Total  $17,851  $16,910

  • Employee-related liabilities include employee benefit plan obligations and incentive compensation.
  • Rebate and reward accruals include payments to third-party card-issuing partners and cash-back reward costs.
  • Other includes accruals for general operating expenses, client incentives, advertising and promotion, restructuring and reengineering reserves and derivatives.

Membership Rewards

The Membership Rewards program allows enrolled Card Members to earn points that can be redeemed for a broad range of rewards including travel, entertainment, retail certificates and merchandise. The Company records a balance sheet liability that represents management’s best estimate of the cost of points earned that are expected to be redeemed in the future. The Ultimate Redemption Rate (URR) and weighted average cost (WAC) per point are key assumptions used to approximate the Membership Rewards liability.

The expense for Membership Rewards points is included in marketing, promotion, rewards and Card Member services expenses. The Company periodically evaluates its liability estimation process and assumptions based on developments in redemption patterns, cost per point redeemed, partner contract changes and other factors.

Deferred Card and Other Fees, Net

The carrying amount of deferred card and other fees, net of deferred direct acquisition costs and reserves for membership cancellations as of December 31 was as follows:

(Millions)  20142013
Deferred card and other fees(a)  $ 1,615 $ 1,609
Deferred direct acquisition costs   (176) (164)
Reserves for membership cancellations   (131) (131)
Deferred card and other fees, net$ 1,308 $ 1,314

Includes deferred fees for Membership Rewards program participants.

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Stock Plans
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Disclosure of Compensation Related Costs, Share-based Payments [Text Block]

NOTE 11

Stock Plans

Stock Option and Award Programs

Under the 2007 Incentive Compensation Plan and previously under the 1998 Incentive Compensation Plan, awards may be granted to employees and other key individuals who perform services for the Company and its participating subsidiaries. These awards may be in the form of stock options, restricted stock awards or units (RSAs), portfolio grants (PGs) or other incentives, and similar awards designed to meet the requirements of non-U.S. jurisdictions.

For the Company’s Incentive Compensation Plans, there were a total of 35 million, 35 million and 36 million common shares unissued and available for grant as of December 31, 2014, 2013 and 2012, respectively, as authorized by the Company’s Board of Directors and shareholders.

The Company granted stock option awards to its Chief Executive Officer (CEO) in November 2007 and January 2008 that have performance-based and market-based conditions. These option awards are separately disclosed and are excluded from the information and tables presented in the following paragraphs.

A summary of stock option and RSA activity as of December 31, 2014, and changes during the year is presented below:

  Stock Options  RSAs
(Shares in thousands)SharesWeighted-Average Exercise PriceSharesWeighted-AverageGrantPrice
Outstanding as of December 31, 2013 18,615 $ 44.98    9,578 $ 51.88
Granted   295 86.64    2,639 86.65
Exercised/vested   (5,893) 48.05    (3,427) 47.25
Forfeited   (242) 51.83    (916) 60.98
Expired   (46) 47.84   
Outstanding as of December 31, 2014 12,729 44.39    7,874 $ 64.48
Options vested and expected to vest as of December 31, 2014 12,726 44.39   
Options exercisable as of December 31, 2014 11,628$ 42.64   

The Company recognizes the cost of employee stock awards granted in exchange for employee services based on the grant-date fair value of the award, net of expected forfeitures. Those costs are recognized ratably over the vesting period.

Stock Options

Each stock option has an exercise price equal to the market price of the Company’s common stock on the date of grant and a contractual term of 10 years from the date of grant. Stock options generally vest 25 percent per year beginning with the first anniversary of the grant date or at 100 percent on the third anniversary of the grant date.

The weighted-average remaining contractual life and the aggregate intrinsic value (the amount by which the fair value of the Company’s stock exceeds the exercise price of the option) of the stock options outstanding, exercisable, and vested and expected to vest as of December 31, 2014 are as follows:

OutstandingExercisableVested and Expected to Vest
Weighted-average remaining contractual life (in years)3.8  3.5  3.8
Aggregate intrinsic value (millions)  $619  $586  $619

The intrinsic value for options exercised during 2014, 2013 and 2012 was $245 million, $374 million and $209 million, respectively (based upon the fair value of the Company’s stock price at the date of exercise). Cash received from the exercise of stock options in 2014, 2013 and 2012 was $283 million, $580 million and $368 million, respectively. The tax benefit realized from income tax deductions from stock option exercises, which was recorded in additional paid-in capital, in 2014, 2013 and 2012 was $54 million, $84 million and $45 million, respectively.

The fair value of each option is estimated on the date of grant using a Black-Scholes-Merton option-pricing model. The following weighted-average assumptions were used for grants issued in 2014, 2013 and 2012, the majority of which were granted in the beginning of each year:

201420132012
Dividend yield1.11.41.5
Expected volatility(a)463941
Risk-free interest rate2.21.31.3
Expected life of stock option (in years)(b)6.7  6.3  6.3  
Weighted-average fair value per option$32.36  $21.11  $17.48  

  • The expected volatility is based on both weighted historical and implied volatilities of the Company’s common stock price.
  • In 2014, 2013 and 2012, the expected life of stock options was determined using both historical data and expectations of option exercise behavior.

Stock Options with Performance-based and Market-based Conditions

On November 30, 2007 and January 31, 2008, the Company’s CEO was granted in the aggregate 2,750,000 of non-qualified stock option awards with performance-based and market-based conditions. Both awards have a contractual term of 10 years and a vesting period of 6 years.

The aggregate grant date fair value of options with performance-based conditions was approximately $33.8 million. Compensation expense for these awards was not recognized as the performance metrics were not achieved, and therefore, these stock options were forfeited. No compensation expense for these awards was recorded in 2014, 2013 and 2012.

The aggregate grant date fair value of options with market-based conditions was approximately $10.5 million. Compensation expense for these awards was recognized ratably over the vesting period. In January 2014, following the completion of the performance period, the Compensation and Benefits Committee reviewed the Company’s performance and confirmed that the market-based condition was achieved, resulting in a vesting of these stock options (687,000 out of 2,750,000 options became exercisable). No compensation expense for these awards was recorded in 2014. Total compensation expense of approximately $0.3 million and $0.5 million was recorded in 2013 and 2012, respectively.

Restricted Stock Awards

RSAs are valued based on the stock price on the date of grant and generally vest 25 percent per year beginning with the first anniversary of the grant date or at 100 percent on the third anniversary of the grant date. RSA holders receive non-forfeitable dividends or dividend equivalents. The total fair value of shares vested during 2014, 2013 and 2012 was $298 million, $336 million and $296 million, respectively (based upon the Company’s stock price at the vesting date).

The weighted-average grant date fair value of RSAs granted in 2014, 2013 and 2012, is $86.65, $60.13 and $49.80, respectively.

Liability-based Awards

Certain employees are awarded PGs and other incentive awards that can be settled with cash or equity shares at the Company’s discretion and final Compensation and Benefits Committee payout approval. These awards earn value based on performance, market and service conditions and vest over periods of one to three years.

PGs and other incentive awards are generally settled with cash and thus are classified as liabilities and, therefore, the fair value is determined at the date of grant and remeasured quarterly as part of compensation expense over the vesting period. Cash paid upon vesting of these awards in 2014, 2013 and 2012 was $62 million, $43 million and $66 million, respectively.

Summary of Stock Plan Expense

The components of the Company’s total stock-based compensation expense (net of forfeitures) for the years ended December 31 are as follows:

(Millions)  2014  2013  2012
Restricted stock awards(a)  $193  $208  $197
Stock options(a)  13  23  29
Liability-based awards  84  119  70
Performance/market-based stock options    1
Total stock-based compensation expense (b)  $290  $350  $297

  • As of December 31, 2014, the total unrecognized compensation cost related to unvested RSAs and options of $211 million and $6 million, respectively, will be recognized ratably over the weighted-average remaining vesting period of 1.3 years and 2.1 years, respectively.
  • The total income tax benefit recognized in the Consolidated Statements of Income for stock-based compensation arrangements for the years ended December 31, 2014, 2013 and 2012 was $104 million, $127 million and $107 million, respectively.
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Retirement Plans
12 Months Ended
Dec. 31, 2014
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Retirement Plans

NOTE 12

Retirement Plans

Defined Contribution Retirement Plans

The Company sponsors defined contribution retirement plans, the principal plan being the Retirement Savings Plan (RSP), a 401(k) savings plan with a profit-sharing component. The RSP is a tax-qualified retirement plan subject to the Employee Retirement Income Security Act of 1974 (ERISA) and covers most employees in the U.S. The total expense for all defined contribution retirement plans globally was $272 million, $281 million and $254 million in 2014, 2013 and 2012, respectively.

Defined Benefit Pension and other postretirement benefit Plans

The Company’s primary defined benefit pension plans that cover certain employees in the U.S. and United Kingdom are closed to new entrants and existing participants do not accrue any additional benefits. Most employees outside the U.S. and United Kingdom are covered by local retirement plans, some of which are funded, while other employees receive payments at the time of retirement or termination under applicable labor laws or agreements. The Company complies with minimum funding requirements in all countries. The Company sponsors unfunded other postretirement benefit plans that provide health care and life insurance to certain retired U.S. employees. The total expense for these plans was $24 million, $59 million and $93 million in 2014, 2013 and 2012, respectively.

The Company recognizes the funded status of its defined benefit pension plans and other postretirement benefit plans, measured as the difference between the fair value of the plan assets and the projected benefit obligation, in the Consolidated Balance Sheets. As of December 31, 2014 and 2013, the funded status related to the defined benefit pension plans and other postretirement benefit plans was underfunded by $767 million and $661 million, respectively, and is recorded in Other liabilities.

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Commitments and Contingencies
12 Months Ended
Dec. 31, 2014
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Contingencies

NOTE 13

Commitments and Contingencies

Legal Contingencies

The Company and its subsidiaries are involved in a number of legal proceedings concerning matters arising out of the conduct of their respective business activities and are periodically subject to governmental and regulatory examinations, information gathering requests, subpoenas, inquiries and investigations (collectively, governmental examinations). As of December 31, 2014, the Company and various of its subsidiaries were named as a defendant or were otherwise involved in numerous legal proceedings and governmental examinations in various jurisdictions, both in and outside the U.S. The Company discloses its material legal proceedings and governmental examinations under “Legal Proceedings” in its Annual Report on Form 10-K for the year ended December 31, 2014 (Legal Proceedings).

The Company has recorded liabilities for certain of its outstanding legal proceedings and governmental examinations. A liability is accrued when it is both (a) probable that a loss has occurred and (b) the amount of loss can be reasonably estimated. There may be instances in which an exposure to loss exceeds the accrued liability. The Company evaluates, on a quarterly basis, developments in legal proceedings and governmental examinations that could cause an increase or decrease in the amount of the liability that has been previously accrued or a revision to the disclosed estimated range of possible losses, as applicable.

The Company’s legal proceedings range from cases brought by a single plaintiff to class actions with millions of putative class members. These legal proceedings, as well as governmental examinations, involve various lines of business of the Company and a variety of claims (including, but not limited to, common law tort, contract, antitrust and consumer protection claims), some of which present novel factual allegations and/or unique legal theories. While some matters pending against the Company specify the damages claimed by the plaintiff, many seek an unspecified amount of damages or are at very early stages of the legal process. Even when the amount of damages claimed against the Company are stated, the claimed amount may be exaggerated and/or unsupported. As a result, some matters have not yet progressed sufficiently through discovery and/or development of important factual information and legal issues to enable the Company to estimate a range of possible loss.

Other matters have progressed sufficiently through discovery and/or development of important factual information and legal issues so that the Company is able to estimate a range of possible loss. Accordingly, for those legal proceedings and governmental examinations disclosed or referred to in Legal Proceedings where a loss is reasonably possible in future periods, whether in excess of a related accrued liability or where there is no accrued liability, and for which the Company is able to estimate a range of possible loss, the current estimated range is zero to $360 million in excess of any accrued liability related to these matters. This aggregate range represents management’s estimate of possible loss with respect to these matters and is based on currently available information. This estimated range of possible loss does not represent the Company’s maximum loss exposure. The legal proceedings and governmental examinations underlying the estimated range will change from time to time and actual results may vary significantly from current estimates.

Based on its current knowledge, and taking into consideration its litigation-related liabilities, the Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company’s consolidated financial condition or liquidity. However, in light of the uncertainties involved in such matters, the ultimate outcome of a particular matter could be material to the Company’s operating results for a particular period depending on, among other factors, the size of the loss or liability imposed and the level of the Company’s earnings for that period.

OTHER COMMITMENTS

The Company also has obligations to make payments under contractual agreements with certain co-brand partners. The Company expects to fully satisfy these obligations over the remaining term of these agreements, which range from 2015 to 2022, as part of the ongoing operations of its business. The obligations under such arrangements were approximately $1.0 billion as of December 31, 2014.

Rent Expense and Lease Commitments

The Company leases certain facilities and equipment under non-cancelable and cancelable agreements. The total rental expense amounted to $237 million in 2014, $281 million in 2013 and $305 million in 2012.

As of December 31, 2014, the minimum aggregate rental commitment under all non-cancelable operating leases (net of subleases of $34 million) was as follows:

(Millions)  
2015  $189
2016  161
2017  144
2018  126
2019  94
Thereafter  921
Total  $1,635

As of December 31, 2014, the Company’s future minimum lease payments under capital leases or other similar arrangements is approximately $4 million in 2015 through 2019, and $19 million thereafter.

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Derivatives and Hedging Activities
12 Months Ended
Dec. 31, 2014
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Derivatives and Hedging Activities

NOTE 14

Derivatives and Hedging Activities

The Company uses derivative financial instruments (derivatives) to manage exposures to various market risks. Derivatives derive their value from an underlying variable or multiple variables, including interest rate, foreign exchange, and equity index or price. These instruments enable end users to increase, reduce or alter exposure to various market risks and, for that reason, are an integral component of the Company’s market risk management. The Company does not engage in derivatives for trading purposes.

Market risk is the risk to earnings or value resulting from movements in market prices. The Company’s market risk exposure is primarily generated by:

  • Interest rate risk in its card, insurance and Travelers Cheque and other prepaid products businesses, as well as its investment portfolios; and
  • Foreign exchange risk in its operations outside the U.S. and the associated funding of such operations.

The Company centrally monitors market risks using market risk limits and escalation triggers as defined in its Asset/Liability Management Policy.

The Company’s market exposures are in large part byproducts of the delivery of its products and services. Interest rate risk arises through the funding of Card Member receivables and fixed-rate loans with variable-rate borrowings as well as through the risk to net interest margin from changes in the relationship between benchmark rates such as Prime and LIBOR.

Interest rate exposure within the Company’s charge card and fixed-rate lending products is managed by varying the proportion of total funding provided by short-term and variable-rate debt and deposits compared to fixed-rate debt and deposits. In addition, interest rate swaps are used from time to time to economically convert fixed-rate debt obligations to variable-rate obligations or to convert variable-rate debt obligations to fixed-rate obligations. The Company may change the mix between variable-rate and fixed-rate funding based on changes in business volumes and mix, among other factors.

Foreign exchange risk is generated by Card Member cross-currency charges, foreign currency balance sheet exposures, foreign subsidiary equity and foreign currency earnings in entities outside the U.S. The Company’s foreign exchange risk is managed primarily by entering into agreements to buy and sell currencies on a spot basis or by hedging this market exposure to the extent it is economically justified through various means, including the use of derivatives such as foreign exchange forwards and cross-currency swap contracts, which can help mitigate the Company’s exposure to specific currencies.

In addition to the exposures identified above, effective August 1, 2011, the Company entered into a total return contract (TRC) to hedge its exposure to changes in the fair value of its equity investment in ICBC in local currency. Under the terms of the TRC, the Company received from the TRC counterparty an amount equivalent to any reduction in the fair value of its investment in ICBC in local currency, and the Company paid to the TRC counterparty an amount equivalent to any increase in the fair value of its investment in local currency, along with all dividends paid by ICBC, as well as ongoing hedge costs. The TRC was fully unwound on July 18, 2014 upon the sale of the remaining underlying ICBC shares.

Derivatives may give rise to counterparty credit risk, which is the risk that a derivative counterparty will default on, or otherwise be unable to perform pursuant to, an uncollateralized derivative exposure. The Company manages this risk by considering the current exposure, which is the replacement cost of contracts on the measurement date, as well as estimating the maximum potential value of the contracts over the next 12 months, considering such factors as the volatility of the underlying or reference index. To mitigate derivative credit risk, counterparties are required to be pre-approved by the Company and rated as investment grade. Counterparty risk exposures are centrally monitored by the Company. Additionally, in order to mitigate the bilateral counterparty credit risk associated with derivatives, the Company has in certain instances entered into master netting agreements with its derivative counterparties, which provide a right of offset for certain exposures between the parties. A majority of the Company’s derivative assets and liabilities as of December 31, 2014 and 2013 is subject to such master netting agreements with its derivative counterparties. There are no instances in which management makes an accounting policy election to not net assets and liabilities subject to an enforceable master netting agreement on the Company’s Consolidated Balance Sheets. To further mitigate bilateral counterparty credit risk, the Company exercises its rights under executed credit support agreements with certain of its derivative counterparties. These agreements require that, in the event the fair value change in the net derivatives position between the two parties exceeds certain dollar thresholds, the party in the net liability position posts collateral to its counterparty. All derivative contracts cleared through a central clearinghouse are collateralized to the full amount of the fair value of the contracts.

In relation to the Company’s credit risk, under the terms of the derivative agreements it has with its various counterparties, the Company is not required to either immediately settle any outstanding liability balances or post collateral upon the occurrence of a specified credit risk-related event. Based on the assessment of credit risk of the Company’s derivative counterparties as of December 31, 2014 and 2013, the Company does not have derivative positions that warrant credit valuation adjustments.

The Company’s derivatives are carried at fair value on the Consolidated Balance Sheets. The accounting for changes in fair value depends on the instruments’ intended use and the resulting hedge designation, if any, as discussed below. Refer to Note 15 for a description of the Company’s methodology for determining the fair value of derivatives.

The following table summarizes the total fair value, excluding interest accruals, of derivative assets and liabilities as of December 31:

Other Assets  Other Liabilities
Fair Value  Fair Value
(Millions)2014  2013  2014  2013
Derivatives designated as hedging instruments:      
Interest rate contracts      
Fair value hedges$ 314   $ 455   $ 4   $ 2
Total return contract
Fair value hedge 8
Foreign exchange contracts      
Net investment hedges 492    174    46    116
Total derivatives designated as hedging instruments 806    637    50    118
Derivatives not designated as hedging instruments:      
Foreign exchange contracts, including certain embedded derivatives(a) 185    64    114    95
Total derivatives, gross 991    701    164    213
Less: Cash collateral netting(b) (158) (336) (4)
Derivative asset and derivative liability netting(c) (122) (36) (122) (36)
Total derivatives, net(d) $ 711 $ 329 $ 38 $ 177

  • Includes foreign currency derivatives embedded in certain operating agreements.
  • Represents the offsetting of derivative instruments and the right to reclaim cash collateral (a receivable) or the obligation to return cash collateral (a payable) arising from derivative instrument(s) executed with the same counterparty under an enforceable master netting arrangement. Additionally, the Company received non-cash collateral from a counterparty in the form of security interest in U.S. Treasury securities with a fair value of $91 million and nil as of December 31, 2014 and 2013, respectively, none of which was sold or repledged. Such non-cash collateral economically reduces the Company’s risk exposure to $620 million as of December 31, 2014, but does not reduce the net exposure on the Company’s Consolidated Balance Sheets. Additionally, the Company posted $114 million and $26 million as of December 31, 2014 and 2013, respectively, as initial margin on its centrally cleared interest rate swaps; such amounts are recorded within Other receivables on the Company’s Consolidated Balance Sheets and are not netted against the derivative balances.
  • Represents the amount of netting of derivative assets and derivative liabilities executed with the same counterparty under an enforceable master netting arrangement.
  • The Company has no individually significant derivative counterparties and therefore, no significant risk exposure to any single derivative counterparty. The total net derivative assets and derivative liabilities are presented within Other assets and Other liabilities on the Company’s Consolidated Balance Sheets.

Derivative Financial Instruments That Qualify For Hedge Accounting

Derivatives executed for hedge accounting purposes are documented and designated as such when the Company enters into the contracts. In accordance with its risk management policies, the Company structures its hedges with terms similar to that of the item being hedged. The Company formally assesses, at inception of the hedge accounting relationship and on a quarterly basis, whether derivatives designated as hedges are highly effective in offsetting the fair value or cash flows of the hedged items. These assessments usually are made through the application of a regression analysis method. If it is determined that a derivative is not highly effective as a hedge, the Company will discontinue the application of hedge accounting.

Fair Value Hedges

A fair value hedge involves a derivative designated to hedge the Company’s exposure to future changes in the fair value of an asset or a liability, or an identified portion thereof that is attributable to a particular risk.

Interest Rate Contracts

The Company is exposed to interest rate risk associated with its fixed-rate long-term debt. The Company uses interest rate swaps to economically convert certain fixed-rate long-term debt obligations to floating-rate obligations at the time of issuance. As of December 31, 2014 and 2013, the Company hedged $17.6 billion and $14.7 billion, respectively, of its fixed-rate debt to floating-rate debt using interest rate swaps.

To the extent the fair value hedge is effective, the gain or loss on the hedging instrument offsets the loss or gain on the hedged item attributable to the hedged risk. Any difference between the changes in the fair value of the derivative and the hedged item is referred to as hedge ineffectiveness and is reflected in earnings as a component of other expenses. Hedge ineffectiveness may be caused by differences between the debt’s interest coupon and the benchmark rate, primarily due to credit spreads at inception of the hedging relationship that are not reflected in the valuation of the interest rate swap. Furthermore, hedge ineffectiveness may be caused by changes in the relationship between 3-month LIBOR and 1-month LIBOR, as well as between the overnight indexed swap rate (OIS) and 1-month LIBOR, as basis spreads may impact the valuation of the interest rate swap without causing an offsetting impact in the value of the hedged debt. If a fair value hedge is de-designated or no longer considered to be effective, changes in fair value of the derivative continue to be recorded through earnings but the hedged asset or liability is no longer adjusted for changes in fair value resulting from changes in interest rates. The existing basis adjustment of the hedged asset or liability is amortized or accreted as an adjustment to yield over the remaining life of that asset or liability.

Total Return Contract

The Company hedged its exposure to changes in the fair value of its equity investment in ICBC in local currency. The Company used a TRC to transfer this exposure to its derivative counterparty. On July 18, 2014, the Company sold its remaining 34.3 million shares in ICBC and terminated the TRC. As of December 31, 2013 only, the fair value of the equity investment in ICBC was $122 million (180.7 million shares). Prior to termination, to the extent the hedge was effective, the gain or loss on the TRC offset the gain or loss on the investment in ICBC. Any difference between the changes in the fair value of the derivative and the hedged item resulted in hedge ineffectiveness and was recognized in Other expenses in the Consolidated Statements of Income.

The following table summarizes the impact on the Consolidated Statements of Income associated with the Company’s hedges of its fixed-rate long-term debt and its investment in ICBC for the years ended December 31:

  Gains (losses) recognized in income
(Millions)  Derivative contractHedged item  Net hedge
  Income Statement  AmountIncome Statement  Amount   ineffectiveness 
Derivative relationship  Line Item  2014  20132012Line Item  201420132012  2014  20132012
Interest rate contracts  Other expenses    $(143)  $ (370)$ (178)Other expenses    $148 $ 351 $ 132   $5   $ (19)$ (46)
Total return contractOther non-interestOther non-interest
   revenues  $11   $ 15 $ (53) revenues  $(11)$ (15)$ 54   $  $$ 1

The Company also recognized a net reduction in interest expense on long-term debt of $283 million, $346 million and $491 million for the years ended December 31, 2014, 2013 and 2012, respectively, primarily related to the net settlements (interest accruals) on the Company’s interest rate derivatives designated as fair value hedges.

Cash Flow Hedges

As of December 31, 2014 and 2013, the Company did not have any designated cash flow hedges.

During the year ended December 31, 2012 only, the Company reclassified $(1) million from AOCI into earnings as a component of interest expense. Any ineffective portion of the gain or loss on the derivatives is reported as a component of other expenses. No ineffectiveness associated with cash flow hedges was reclassified from AOCI into income for the years ended December 31, 2014, 2013 and 2012.

Net Investment Hedges

A net investment hedge is used to hedge future changes in currency exposure of a net investment in a foreign operation. The Company primarily designates foreign currency derivatives, typically foreign exchange forwards, and on occasion foreign currency denominated debt, as hedges of net investments in certain foreign operations. These instruments reduce exposure to changes in currency exchange rates on the Company’s investments in non-U.S. subsidiaries. The effective portion of the gain or (loss) on net investment hedges, net of taxes, recorded in AOCI as part of the cumulative translation adjustment, was $455 million, $253 million and $(288) million for the years ended 2014, 2013 and 2012, respectively. Any ineffective portion of the gain or (loss) on net investment hedges is recognized in other expenses during the period of change. During the years ended December 31, 2014, 2013 and 2012, the Company reclassified $10 million, nil and nil , respectively, from AOCI to earnings as a component of Other expenses. No ineffectiveness associated with net investment hedges was reclassified from AOCI into income during the years ended December 31, 2014, 2013 and 2012.

Derivatives Not Designated As Hedges

The Company has derivatives that act as economic hedges, but are not designated as such for hedge accounting purposes. Foreign currency transactions and non-U.S. dollar cash flow exposures from time to time may be partially or fully economically hedged through foreign currency contracts, primarily foreign exchange forwards, options and cross-currency swaps. These hedges generally mature within one year. Foreign currency contracts involve the purchase and sale of a designated currency at an agreed upon rate for settlement on a specified date. The changes in the fair value of the derivatives effectively offset the related foreign exchange gains or losses on the underlying balance sheet exposures. From time to time, the Company may enter into interest rate swaps to specifically manage funding costs related to its proprietary card business.

The Company has certain operating agreements containing payments that may be linked to a market rate or price, primarily foreign currency rates. The payment components of these agreements may meet the definition of an embedded derivative, in which case the embedded derivative is accounted for separately and is classified as a foreign exchange contract based on its primary risk exposure.

For derivatives that are not designated as hedges, changes in fair value are reported in current period earnings.

The following table summarizes the impact on pretax earnings of derivatives not designated as hedges, as reported on the Consolidated Statements of Income for the years ended December 31:

  Pretax gains (losses)
    Amount
Description (Millions)  Income Statement Line Item  201420132012
Interest rate contracts   Other expenses  $$ 1 $ (1)
Foreign exchange contracts (a)Interest expense on long-term debt and other   (1)
  Other expenses  194 72 (56)
Cost of Card Member services 4
Total     $ 198 $ 73 $ (58)

Foreign exchange contracts include forwards and embedded foreign currency derivatives. Gains (losses) on these embedded derivatives are included in Other expenses.

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Fair Values
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Fair Values

NOTE 15

Fair Values

Fair value is defined as the price that would be required to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, based on the Company’s principal or, in the absence of a principal, most advantageous market for the specific asset or liability.

GAAP provides for a three-level hierarchy of inputs to valuation techniques used to measure fair value, defined as follows:

  • Level 1 Inputs that are quoted prices (unadjusted) for identical assets or liabilities in active markets that the entity can access.
  • Level 2 Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability, including:

- Quoted prices for similar assets or liabilities in active markets;

- Quoted prices for identical or similar assets or liabilities in markets that are not active;

- Inputs other than quoted prices that are observable for the asset or liability; and

- Inputs that are derived principally from or corroborated by observable market data by correlation or other means.

  • Level 3 ― Inputs that are unobservable and reflect the Company’s own estimates about the estimates market participants would use in pricing the asset or liability based on the best information available in the circumstances (e.g., internally derived assumptions surrounding the timing and amount of expected cash flows). The Company did not measure any financial instruments presented on the Consolidated Balance Sheets at fair value on a recurring basis using significant unobservable inputs (Level 3) during the years ended December 31, 2014 and 2013, although the disclosed fair value of certain assets that are not carried at fair value, as presented later in this Note, are classified within Level 3.

The Company monitors the market conditions and evaluates the fair value hierarchy levels at least quarterly. For any transfers in and out of the levels of the fair value hierarchy, the Company discloses the fair value measurement at the beginning of the reporting period during which the transfer occurred. For the year ended December 31, 2014, there were no significant transfers between levels.

Financial Assets and Financial Liabilities Carried at Fair Value

The following table summarizes the Company’s financial assets and financial liabilities measured at fair value on a recurring basis, categorized by GAAP’s valuation hierarchy (as described in the preceding paragraphs), as of December 31:

  2014  2013
(Millions)  Total  Level 1  Level 2  Total  Level 1  Level 2
Assets:            
Investment securities:(a)          
Equity securities  $ 1   $ 1   $  $ 124   $124  $
Debt securities and other 4,430 350    4,080    4,892   320   4,572
Derivatives(a) 991    991    701      701
Total assets   5,422    351    5,071   5,717  444  5,273
Liabilities:            
Derivatives(a) 164      164   213    213
Total liabilities  $ 164   $  $ 164   $213  $  $213

  • Refer to Note 5 for the fair values of investment securities and to Note 14 for the fair values of derivative assets and liabilities, on a further disaggregated basis.

Valuation Techniques Used in the Fair Value Measurement of Financial Assets and Financial Liabilities Carried at Fair Value

For the financial assets and liabilities measured at fair value on a recurring basis (categorized in the valuation hierarchy table above) the Company applies the following valuation techniques:

Investment Securities

When available, quoted prices of identical investment securities in active markets are used to estimate fair value. Such investment securities are classified within Level 1 of the fair value hierarchy.

When quoted prices of identical investment securities in active markets are not available, the fair values for the Company’s investment securities are obtained primarily from pricing services engaged by the Company, and the Company receives one price for each security. The fair values provided by the pricing services are estimated using pricing models, where the inputs to those models are based on observable market inputs or recent trades of similar securities. Such investment securities are classified within Level 2 of the fair value hierarchy. The inputs to the valuation techniques applied by the pricing services vary depending on the type of security being priced but are typically benchmark yields, benchmark security prices, credit spreads, prepayment speeds, reported trades and broker-dealer quotes, all with reasonable levels of transparency. The pricing services did not apply any adjustments to the pricing models used. In addition, the Company did not apply any adjustments to prices received from the pricing services.

The Company reaffirms its understanding of the valuation techniques used by its pricing services at least annually. In addition, the Company corroborates the prices provided by its pricing services for reasonableness by comparing the prices from the respective pricing services to valuations obtained from different pricing sources. In instances where price discrepancies are identified between different pricing sources, the Company evaluates such discrepancies to ensure that the prices used for its valuation represent the fair value of the underlying investment securities. Refer to Note 5 for additional fair value information.

Derivative Financial Instruments

The fair value of the Company’s derivative financial instruments is estimated by third-party valuation services that use proprietary pricing models or by internal pricing models, where the inputs to those models are readily observable from actively quoted markets. The pricing models used are consistently applied and reflect the contractual terms of the derivatives as described below. The Company reaffirms its understanding of the valuation techniques used by the third-party valuation services at least annually. The Company’s derivative instruments are classified within Level 2 of the fair value hierarchy.

The fair value of the Company’s interest rate swaps is determined based on a discounted cash flow method using the following significant inputs: the contractual terms of the swap such as the notional amount, fixed coupon rate, floating coupon rate (based on interbank rates consistent with the frequency and currency of the interest cash flows) and tenor, as well as discount rates consistent with the underlying economic factors of the currency in which the cash flows are denominated.

The fair value of the Company’s total return contract, which served as a hedge against the Hong Kong dollar (HKD) change in fair value associated with the Company’s investment in ICBC, is determined based on a discounted cash flow method using the following significant inputs as of the valuation date: number of shares of the Company’s underlying ICBC investment, the quoted market price of the shares in HKD and the monthly settlement terms of the contract inclusive of price and tenor.

The fair value of foreign exchange forward contracts is determined based on a discounted cash flow method using the following significant inputs: the contractual terms of the forward contracts such as the notional amount, maturity dates and contract rate, as well as relevant foreign currency forward curves, and discount rates consistent with the underlying economic factors of the currency in which the cash flows are denominated.

Credit valuation adjustments are necessary when the market parameters, such as a benchmark curve, used to value derivatives are not indicative of the credit quality of the Company or its counterparties. The Company considers the counterparty credit risk by applying an observable forecasted default rate to the current exposure. Refer to Note 14 for additional fair value information.

Financial Assets and Financial Liabilities Carried at Other Than Fair Value

The following table discloses the estimated fair value for the Company’s financial assets and financial liabilities that are not required to be carried at fair value on a recurring basis, as of December 31, 2014 and 2013:

Carrying  Corresponding Fair Value Amount
2014 (Billions)ValueTotalLevel 1Level 2Level 3
Financial Assets:    
Financial assets for which carrying values equal or
approximate fair value  
Cash and cash equivalents$ 22 $ 22 $ 21 $ 1 (a)$
Other financial assets(b) 48 48 48
Financial assets carried at other than fair value
Loans, net   70    71 (c) 71
Financial Liabilities:    
Financial liabilities for which carrying values equal or
approximate fair value 61    61 61
Financial liabilities carried at other than fair value
Certificates of deposit(d)   8    8 8
Long-term debt  $ 58   $ 60 (c)$ $ 60 $
Carrying  Corresponding Fair Value Amount
2013 (Billions)ValueTotalLevel 1Level 2Level 3
Financial Assets:    
Financial assets for which carrying values equal or
approximate fair value  
Cash and cash equivalents$ 19 $ 19 $ 17 $ 2 (a)$
Other financial assets(b) 48 48 48
Financial assets carried at other than fair value
Loans, net   67    67 (c) 67
Financial Liabilities:    
Financial liabilities for which carrying values equal or
approximate fair value 60    60 60
Financial liabilities carried at other than fair value
Certificates of deposit(d)   7    8 8
Long-term debt  $ 55   $ 58 (c)$ $ 58 $

  • Reflects time deposits.
  • Includes accounts receivable (including fair values of Card Member receivables of $7.0 billion and $7.3 billion held by consolidated VIEs as of December 31, 2014 and 2013, respectively), restricted cash and other miscellaneous assets.
  • Includes fair values of loans of $29.9 billion and $31.0 billion, and long-term debt of $19.5 billion and $18.8 billion, held by consolidated VIEs as of December 31, 2014 and 2013, respectively.
  • Presented as a component of customer deposits on the Consolidated Balance Sheets.

The fair values of these financial instruments are estimates based upon the market conditions and perceived risks as of December 31, 2014, and require management judgment. These figures may not be indicative of future fair values. The fair value of the Company cannot be reliably estimated by aggregating the amounts presented.

Valuation Techniques Used in the Fair Value Measurement of Financial Assets and Financial Liabilities Carried at Other Than Fair Value

For the financial assets and liabilities that are not required to be carried at fair value on a recurring basis (categorized in the valuation hierarchy table above) the Company applies the following valuation techniques to measure fair value:

Financial Assets For Which Carrying Values Equal or Approximate Fair Value

Financial assets for which carrying values equal or approximate fair value include cash and cash equivalents, Card Member receivables, accrued interest and certain other assets. For these assets, the carrying values approximate fair value because they are short term in duration, have no defined maturity or have a market-based interest rate.

Financial Assets Carried At Other Than Fair Value

Loans

Loans are recorded at historical cost, less reserves, on the Consolidated Balance Sheets. In estimating the fair value for the Company’s loans the Company uses a discounted cash flow model. Due to the lack of a comparable whole loan sales market for similar credit card receivables and the lack of observable pricing inputs thereof, the Company uses various inputs derived from an equivalent securitization market to estimate fair value. Such inputs include projected income (inclusive of future interest payments and late fee revenue), estimated pay-down rates, discount rates and relevant credit costs.

Financial Liabilities For Which Carrying Values Equal Or Approximate Fair Value

Financial liabilities for which carrying values equal or approximate fair value include accrued interest, customer deposits (excluding certificates of deposit, which are described further below), Travelers Cheques and other prepaid products outstanding, accounts payable, short-term borrowings and certain other liabilities for which the carrying values approximate fair value because they are short term in duration, have no defined maturity or have a market-based interest rate.

Financial Liabilities Carried At Other Than Fair Value

Certificates of Deposit

Certificates of deposit (CDs) are recorded at their historical issuance cost on the Consolidated Balance Sheets. Fair value is estimated using a discounted cash flow methodology based on the future cash flows and the discount rate that reflects the Company’s current rates for similar types of CDs within similar markets.

Long-term Debt

Long-term debt is recorded at historical issuance cost on the Consolidated Balance Sheets adjusted for the impact of fair value hedge accounting on certain fixed-rate notes and current translation rates for foreign-denominated debt. The fair value of the Company’s long-term debt is measured using quoted offer prices when quoted market prices are available. If quoted market prices are not available, the fair value is determined by discounting the future cash flows of each instrument at rates currently observed in publicly-traded debt markets for debt of similar terms and credit risk. For long-term debt, where there are no rates currently observable in publicly traded debt markets of similar terms and comparable credit risk, the Company uses market interest rates and adjusts those rates for necessary risks, including its own credit risk. In determining an appropriate spread to reflect its credit standing, the Company considers credit default swap spreads, bond yields of other long-term debt offered by the Company, and interest rates currently offered to the Company for similar debt instruments of comparable maturities.

Nonrecurring Fair Value Measurements

The Company has certain assets that are subject to measurement at fair value on a nonrecurring basis. For these assets, measurement at fair value in periods subsequent to their initial recognition is applicable if determined to be impaired. During the years ended December 31, 2014 and 2013, the Company did not have any material assets that were measured at fair value due to impairment.

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Guarantees
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Guarantees

NOTE 16

Guarantees

The Company provides Card Member protection plans that cover losses associated with purchased products, as well as certain other guarantees in the ordinary course of business. For the Company, guarantees primarily consist of card and travel protection programs, including:

  • Return Protection — refunds the price of qualifying purchases made with the eligible cards where the merchant will not accept the return for up to 90 days from the date of purchase; and

  • Merchant Protection — protects Card Members primarily against non-delivery of goods and services, usually in the event of bankruptcy or liquidation of a merchant. When this occurs, the Card Member may dispute the transaction for which the Company will generally credit the Card Member’s account. If the Company is unable to collect the amount from the merchant, it will bear the loss for the amount credited to the Card Member. The largest component of the maximum potential future payments relates to Card Member transactions associated with travel-related merchants, primarily through business arrangements where the Company has remitted payment to such merchants for a Card Member travel purchase that has not yet been used or “flown”.

In relation to its maximum potential undiscounted future payments as shown in the table that follows, to date the Company has not experienced any significant losses related to guarantees. The Company’s initial recognition of guarantees is at fair value. In addition, the Company establishes reserves when a loss is probable and the amount can be reasonably estimated.

The following table provides information related to such guarantees as of December 31:

  Maximum potential  
undiscounted future
payments(a)Related liability(b)
(Billions)(Millions)
Type of Guarantee  2014  2013  2014  2013
Return and Merchant Protection$37   $37  $44   $84
Other(c) 8   8  67   77
Total  $45   $45  $111   $161

  • Represents the notional amounts that could be lost under the guarantees and indemnifications if there were a total default by the guaranteed parties. The maximum potential undiscounted future payments for Merchant Protection are measured using management’s best estimate of maximum exposure based on all eligible claims in relation to annual billed business volumes.
  • Included in Other liabilities on the Company’s Consolidated Balance Sheets.
  • Primarily includes guarantees related to the Company’s purchase protection, business dispositions and real estate.
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Common and Preferred Shares and Warrants
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Common And Preferred Shares And Warrants [Text Block]

NOTE 17

Common and Preferred Shares

The following table shows authorized shares and provides a reconciliation of common shares issued and outstanding for the years ended December 31:

(Millions, except where indicated)  2014  20132012
Common shares authorized (billions)(a)  3.6   3.63.6
Shares issued and outstanding at beginning of year  1,064    1,105 1,164
Repurchases of common shares  (49)   (55) (69)
Other, primarily stock option exercises and restricted stock awards granted  8    14 10
Shares issued and outstanding as of December 31  1,023    1,064 1,105

Of the common shares authorized but unissued as of December 31, 2014, approximately 56 million shares are reserved for issuance under employee stock and employee benefit plans.

On March 25, 2013, the Board of Directors authorized the repurchase of 150 million of common shares over time in accordance with the Company’s capital distribution plans submitted to the Federal Reserve and subject to market conditions. This authorization replaces all prior repurchase authorizations. During 2014 and 2013, the Company repurchased 49 million common shares with a cost basis of $4.4 billion and 55 million common shares with a cost basis of $4.0 billion, respectively. The cost basis includes commissions paid of $1.0 million and $1.1 million in 2014 and 2013, respectively. As of December 31, 2014, the Company has 59 million common shares remaining under the Board share repurchase authorization. Such authorization does not have an expiration date.

Common shares are generally retired by the Company upon repurchase (except for 3.2 million, 3.5 million and 3.9 million shares held as treasury shares as of December 31, 2014, 2013 and 2012, respectively); retired common shares and treasury shares are excluded from the shares outstanding in the table above. The treasury shares, with a cost basis of $280 million, $260 million and $236 million as of December 31, 2014, 2013 and 2012, respectively, are included as a reduction to additional paid-in capital in shareholders’ equity on the Consolidated Balance Sheets.

The Board of Directors is authorized to permit the Company to issue up to 20 million preferred shares at a par value of $1.662/3 without further shareholder approval. On November 10, 2014, the Company issued 750,000 depositary shares with an aggregate liquidation preference of $750 million, each representing a 1/1000th interest in a perpetual Fixed Rate/Floating Rate Noncumulative Preferred Share, Series B (Preferred Shares). Dividends on the Preferred Shares are payable, if declared, semi-annually at an annual rate of 5.2 percent on May 15 and November 15 of each year beginning on May 15, 2015 to, but excluding, November 15, 2019. From, and including, November 15, 2019, dividends will be paid, if declared, quarterly at an annual rate equal to 3-month Libor plus 3.428 percent percent on February 15, May 15, August 15 and November 15 of each year, beginning on February 15, 2020. The Company may redeem the Preferred Shares in whole, or in part, from time to time, on any dividend payment date on or after November 15, 2019 or in whole, but not in part, within 90 days of certain bank regulatory changes at $1,000 per depositary share plus any declared but unpaid dividends.

There were no preferred shares issued and outstanding as of December 31, 2013 and 2012. There were no warrants issued and outstanding as of December 31, 2014, 2013 and 2012.

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Changes in Accumulated Other Comprehensive (Loss) Income
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Changes in Accumulated Other Comprehensive (Loss) Income

NOTE 18

Changes in Accumulated Other Comprehensive (Loss) Income

AOCI is a balance sheet item in the Shareholders’ Equity section of the Company’s Consolidated Balance Sheets. It is comprised of items that have not been recognized in earnings but may be recognized in earnings in the future when certain events occur. Changes in each component of AOCI for the three years ended December 31 were as follows:

(Millions), net of tax(a)Net Unrealized Gains (Losses) on Investment SecuritiesNet Unrealized Gains (Losses) on Cash Flow HedgesForeign Currency Translation AdjustmentsNet Unrealized Pension and Other Postretirement Benefit LossesAccumulated Other Comprehensive (Loss) Income
Balances as of December 31, 2011  $ 288 $ (1)$ (682)$ (481)$ (876)
Net unrealized gains   106 106
(Decrease) increase due to amounts reclassified into earnings   (79) 1 1 (77)
Net translation gain of investments in foreign operations   215 215
Net (losses) related to hedges of investment in foreign operations   (288) (288)
Pension and other postretirement (losses) benefit   (7) (7)
Net change in accumulated other comprehensive income (loss)   27 1 (72) (7) (51)
Balances as of December 31, 2012   315 (754) (488) (927)
Net unrealized (losses)   (159) (159)
(Decrease) due to amounts reclassified into earnings   (93) (93)
Net translation (loss) of investments in foreign operations   (589) (589)
Net gains related to hedges of investment in foreign operations   253 253
Pension and other postretirement benefit gains   89 89
Net change in accumulated other comprehensive (loss) income    (252) (336) 89 (499)
Balances as of December 31, 2013   63 (1,090) (399) (1,426)
Net unrealized gains    104 104
(Decrease) increase due to amounts reclassified into earnings   (71) 5 (66)
Net translation (loss) of investments in foreign operations   (869) (869)
Net gains related to hedges of investment in foreign operations   455 455
Pension and other postretirement (losses) benefit   (117) (117)
Net change in accumulated other comprehensive income (loss)   33 (409) (117) (493)
Balances as of December 31, 2014  $ 96 $$ (1,499)$ (516)$ (1,919)

The following table shows the tax impact for the three years ended December 31 for the changes in each component of accumulated other comprehensive (loss) income:

(Millions)  201420132012
Investment securities  $ 19 $ (142)$ 7
Cash flow hedges   1
Foreign currency translation adjustments   (64) (49) 24
Net investment hedges 273 135 (176)
Pension and other postretirement benefit losses   (46) 56
Total tax impact  $ 182 $$ (144)

The following table presents the effects of reclassifications out of AOCI and into the Consolidated Statements of Income for the years ended December 31

(Gains) losses recognized in income
Amount
Description (Millions)Income Statement Line Item20142013
Available-for-sale securities
Net gain in AOCI reclassifications for previously unrealized net gains on
investment securitiesOther non-interest revenues$ 111 $ 145
Related income tax expenseIncome tax provision (40) (52)
Reclassification to net income related to available-for-sale securities 71 93
Foreign currency translation adjustments
Reclassification of realized losses on translation adjustments and related hedgesOther expenses (9)
Related income tax expenseIncome tax provision 4
Reclassification of foreign currency translation adjustments (5)
Total$ 66 $ 93
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Non-Interest Revenue and Expense Detail
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Non-Interest Revenue and Expense Detail

NOTE 19

Non-interest revenue and expense detail

The following is a detail of Other commissions and fees for the years ended December 31:

(Millions)  201420132012
Foreign currency conversion fee revenue  $877 $ 877 $ 855
Delinquency fees  722 667 604
Loyalty Partner-related fees383 310 290
Service fees  366 375 362
Other(a)  160 185 206
Total Other commissions and fees  $2,508 $ 2,414 $ 2,317

Other primarily includes fee revenue from fees related to Membership Rewards programs.

The following is a detail of Other revenues for the years ended December 31:

(Millions)  20142013  2012
Gain on sale of investment in Concur Technologies $744$-$-
Global Network Services partner revenues694650664
Net realized gains on investment securities(a)  100  136  126
Other(b)  1,451  1,488  1,635
Total Other revenues  $2,989  $2,274  $2,425

  • Net realized gains on investment securities include gross losses of nil, nil and $1 million for the years ended December 31, 2014, 2013 and 2012. Specific identification method is used to reclass unrealized gain (losses) into earnings from AOCI upon sale or maturity.
  • Other includes revenues arising from foreign exchange gains on cross-border Card Member spending, merchant-related fees, insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, revenues related to the GBT JV transition services agreement, earnings from equity method investments and other miscellaneous revenue and fees.

The following is a detail of Marketing, promotion, rewards, Card Member services and other for the years ended December 31:

(Millions)  201420132012
Marketing and promotion  $3,320$3,043$2,890
Card Member rewards  6,9316,4576,282
Card Member services and other  822767772
Total Marketing, promotion, rewards, Card Member services and other $11,073$10,267$9,944

Marketing and promotion expense includes advertising costs, which are expensed in the year in which the advertising first takes place. Card Member rewards expense includes the costs of rewards programs, including Membership Rewards and co-brand arrangements. Card Member services expense includes protection plans and complimentary services provided to Card Members.

The following is a detail of Other, net expenses for the years ended December 31:

(Millions)  20142013  2012
Professional services  $3,008$3,102  $2,963
Occupancy and equipment   1,807 1,904   1,823
Card-related fraud losses369278  278
Communications  383379  383
Gain on business travel joint venture transaction(630)-  -
Other(a)  1,1521,1331,404
Total Other, net  $6,089$6,796  $6,851

Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations (other than the business travel joint venture transaction), litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner-related expenses.

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Restructuring
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Restructuring Charges

NOTE 20

Restructuring

From time to time, the Company initiates restructuring programs to become more efficient and effective, and to support new business strategies. In connection with these programs, the Company typically will incur severance and other exit costs.

During 2014, the Company recorded $411 million of restructuring charges, net of revisions to prior estimates. The 2014 activity primarily relates to $313 million and $133 million of restructuring charges recorded in the fourth quarter and second quarter, respectively.

During 2012, the Company recorded $403 million of restructuring charges, net of revisions to prior estimates. The 2012 activity primarily relates to $400 million of restructuring charges recorded in the fourth quarter.

Restructuring charges related to severance obligations are included in salaries and employee benefits in the Company’s Consolidated Statements of Income, while charges pertaining to other exit costs are included in occupancy and equipment and other expenses.

The following table summarizes the Company’s restructuring reserves activity for the years ended December 31, 2014, 2013 and 2012:

(Millions)  SeveranceOther(a)Total
Liability balance as of December 31, 2011  $ 170 $ 30 $ 200
Restructuring charges, net of $16 in revisions(b)   366 37 403
Payments   (124) (9) (133)
Liability balance as of December 31, 2012   412 58 470
Restructuring charges, net of $4 in revisions(b)   (7) 3 (4)
Payments   (206) (23) (229)
Other non-cash(c)   (3) (1) (4)
Liability balance at December 31, 2013   196 37 233
Restructuring charges, net of $35 in revisions(b)   383 28 411
Payments   (93) (22) (115)
Other non-cash(d) (51) (8) (59)
Liability balance as of December 31, 2014(e)  $ 435 $ 35   $ 470

  • Other primarily includes facility exit and contract termination costs.
  • Revisions primarily relate to higher than anticipated redeployments of displaced employees to other positions within the Company, business changes and modifications to existing initiatives.
  • Consists primarily of foreign exchange impacts.
  • Consists of $42 million reserve transferred to the GBT JV in the second quarter of 2014 as part of the GBT sale and $17 million of foreign exchange and other non-cash charges.
  • The majority of cash payments related to the remaining restructuring liabilities are expected to be completed in 2015, and to a lesser extent certain contractual long-term severance arrangements and lease obligations are expected to be completed in 2016 and 2019, respectively.

The following table summarizes the Company’s restructuring charges, net of revisions, by reportable operating segment and Corporate & Other for the year ended December 31, 2014, and the cumulative amounts relating to the restructuring programs that were in progress during 2014 and initiated at various dates between 2009 and 2014.

    Cumulative Restructuring Expense Incurred To Date On
2014In-Progress Restructuring Programs
  Total Restructuring      
Charges, net
(Millions)revisionsSeveranceOtherTotal
USCS  $38  $66  $6  $72
ICS  139  220  1  221
GCS  54  249  18  267
GNMS  25  68   -   68
Corporate & Other  155  195  96  291(a)
Total  $411  $798  $121  $919(b)

  • Corporate & Other includes certain severance and other charges of $222 million related to Company-wide support functions which were not allocated to the Company’s reportable operating segments, as these were corporate initiatives, which is consistent with how such charges were reported internally.
  • As of December 31, 2014, the total expenses to be incurred for previously approved restructuring activities that were in progress are not expected to be materially different than the cumulative expenses incurred to date for these programs.
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Income Taxes
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Income Taxes

NOTE 21

Income Taxes

The components of income tax expense for the years ended December 31 included in the Consolidated Statements of Income were as follows:

(Millions)201420132012
Current income tax expense:
U.S. federal$ 2,136 $ 1,730 $ 982
U.S. state and local 264 288 189
Non-U.S. 412 514 445
Total current income tax expense 2,812 2,532 1,616
Deferred income tax expense (benefit):
U.S. federal 352 113 359
U.S. state and local 39 4 39
Non-U.S. (97) (120) (45)
Total deferred income tax expense 294 (3) 353
Total income tax expense$ 3,106 $ 2,529 $ 1,969

A reconciliation of the U.S. federal statutory rate of 35% percent to the Company’s actual income tax rate for the years ended December 31 on continuing operations was as follows:

201420132012
U.S. statutory federal income tax rate 35.0 % 35.0 % 35.0 %
(Decrease) increase in taxes resulting from:
Tax-exempt income (1.5) (1.6) (1.6)
State and local income taxes, net of federal benefit 2.7 3.1 2.5
Non-U.S. subsidiaries earnings(a) (2.2) (2.8) (5.2)
Tax settlements(b) (0.5) (1.9) (0.2)
All other 1.0 0.3
Actual tax rates(a) 34.5 % 32.1 % 30.5 %

  • Results for all years primarily included tax benefits associated with the undistributed earnings of certain non-U.S. subsidiaries that were deemed to be reinvested indefinitely. In addition, 2012 included tax benefits of $146 million, which decreased the actual tax rates by 2.3 percent related to the realization of certain foreign tax credits.
  • Relates to the resolution of tax matters in various jurisdictions.

The Company records a deferred income tax (benefit) provision when there are differences between assets and liabilities measured for financial reporting and for income tax return purposes. These temporary differences result in taxable or deductible amounts in future years and are measured using the tax rates and laws that will be in effect when such differences are expected to reverse.

The significant components of deferred tax assets and liabilities as of December 31 are reflected in the following table:

(Millions)20142013
Deferred tax assets:
Reserves not yet deducted for tax purposes$ 3,926 $ 3,813
Employee compensation and benefits 789 721
Other 266 546
Gross deferred tax assets 4,981 5,080
Valuation allowance (75) (121)
Deferred tax assets after valuation allowance 4,906 4,959
Deferred tax liabilities:
Intangibles and fixed assets 1,597 1,465
Deferred revenue 498 453
Deferred interest 350 363
Asset securitization 162 130
Investment in joint ventures 223 10
Other 62 95
Gross deferred tax liabilities 2,892 2,516
Net deferred tax assets$ 2,014 $ 2,443

A valuation allowance is established when management determines that it is more likely than not that all or some portion of the benefit of the deferred tax assets will not be realized. The valuation allowances as of December 31, 2014 and 2013 are associated with net operating losses and other deferred tax assets in certain non-U.S. operations of the Company.

Accumulated earnings of certain non-U.S. subsidiaries, which totaled approximately $9.7 billion as of December 31, 2014, are intended to be permanently reinvested outside the U.S. The Company does not provide for federal income taxes on foreign earnings intended to be permanently reinvested outside the U.S. Accordingly, federal taxes, which would have aggregated approximately $3.0 billion as of December 31, 2014, have not been provided on those earnings.

Net income taxes paid by the Company during 2014, 2013 and 2012, were approximately $2.5 billion, $2.0 billion and $1.9 billion, respectively. These amounts include estimated tax payments and cash settlements relating to prior tax years.

The Company is subject to the income tax laws of the U.S., its states and municipalities and those of the foreign jurisdictions in which the Company operates. These tax laws are complex, and the manner in which they apply to the taxpayer’s facts is sometimes open to interpretation. Given these inherent complexities, the Company must make judgments in assessing the likelihood that a tax position will be sustained upon examination by the taxing authorities based on the technical merits of the tax position. A tax position is recognized only when, based on management’s judgment regarding the application of income tax laws, it is more likely than not that the tax position will be sustained upon examination. The amount of benefit recognized for financial reporting purposes is based on management’s best judgment of the largest amount of benefit that is more likely than not to be realized on ultimate settlement with the taxing authority given the facts, circumstances and information available at the reporting date. The Company adjusts the level of unrecognized tax benefits when there is new information available to assess the likelihood of the outcome.

The Company is under continuous examination by the Internal Revenue Service (IRS) and tax authorities in other countries and states in which the Company has significant business operations. The tax years under examination and open for examination vary by jurisdiction. The IRS has completed its field examination of the Company’s federal tax returns for years through 2007; however, refund claims for certain years continue to be reviewed by the IRS. In addition, the Company is currently under examination by the IRS for the years 2008 through 2011.

The following table presents changes in unrecognized tax benefits:

(Millions)201420132012
Balance, January 1$ 1,044 $ 1,230 $ 1,223
Increases:
Current year tax positions 4 124 51
Tax positions related to prior years 111 176 64
Decreases:
Tax positions related to prior years (181) (371) (44)
Settlements with tax authorities (67) (94) (25)
Lapse of statute of limitations (1) (21) (37)
Effects of foreign currency translations (1) (2)
Balance, December 31$ 909 $ 1,044 $ 1,230

Included in the unrecognized tax benefits of $0.9 billion, $1.0 billion and $1.2 billion for December 31, 2014, 2013 and 2012 are approximately $412 million, $427 million and $452 million, respectively that, if recognized, would favorably affect the effective tax rate in a future period.

The Company believes it is reasonably possible that its unrecognized tax benefits could decrease within the next 12 months by as much as $489 million principally as a result of potential resolutions of prior years’ tax items with various taxing authorities. The prior years’ tax items include unrecognized tax benefits relating to the deductibility of certain expenses or losses and the attribution of taxable income to a particular jurisdiction or jurisdictions. Of the $489 million of unrecognized tax benefits, approximately $369 million relates to amounts that if recognized would be recorded to shareholders’ equity and would not impact the Company’s results of operations or the effective tax rate.

Interest and penalties relating to unrecognized tax benefits are reported in the income tax provision. During the years ended December 31, 2014, 2013 and 2012, the Company recognized benefits of approximately $19 million, $31 million and $8 million, respectively, of interest and penalties. The Company has approximately $126 million and $144 million accrued for the payment of interest and penalties as of December 31, 2014 and 2013, respectively.

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Earnings Per Common Share (EPS)
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Earnings Per Common Share (EPS)

NOTE 22

Earnings Per Common Share (EPS)

The computations of basic and diluted EPS for the years ended December 31 were as follows:

(Millions, except per share amounts)  201420132012
Numerator:  
Basic and diluted:  
Net income  $5,885$5,359$4,482
Earnings allocated to participating share awards(a) (46) (47) (49)
Net income attributable to common shareholders  $5,839$5,312$4,433
Denominator:(a)
Basic: Weighted-average common stock  1,0451,0821,135
Add: Weighted-average stock options(b)676
Diluted  1,0511,0891,141
  
Basic EPS  $5.58$4.91$3.91
Diluted EPS$5.56$4.88$3.89

  • The Company’s unvested restricted stock awards, which include the right to receive non-forfeitable dividends or dividend equivalents, are considered participating securities. Calculations of EPS under the two-class method exclude from the numerator any dividends paid or owed on participating securities and any undistributed earnings considered to be attributable to participating securities. The related participating securities are similarly excluded from the denominator.
  • The dilutive effect of unexercised stock options excludes 0.2 million, 0.1 million and 7.6 million options from the computation of EPS for the years ended December 31, 2014, 2013 and 2012, respectively, because inclusion of the options would have been anti-dilutive.

For the years ended December 31, 2014, 2013 and 2012, the Company met specified performance measures related to the Subordinated Debentures of $750 million issued in 2006, and maturing in 2036. If the performance measures were not achieved in any given quarter, the Company would be required to issue common shares and apply the proceeds to make interest payments.

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Regulatory Matters and Capital Adequacy
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Regulatory Matters and Capital Adequacy

NOTE 23

Regulatory Matters and Capital Adequacy

The Company is supervised and regulated by the Federal Reserve and is subject to the Federal Reserve’s requirements for risk-based capital and leverage ratios. The Company’s two U.S. bank operating subsidiaries, American Express Centurion Bank (Centurion Bank) and American Express Bank, FSB (FSB) (together, the Banks), are subject to supervision and regulation, including similar regulatory capital requirements by the Federal Deposit Insurance Corporation (FDIC) and the Office of the Comptroller of the Currency (OCC), respectively.

Under the risk-based capital guidelines of the Federal Reserve, the Company is required to maintain minimum ratios of Common Equity Tier 1 (CET1), Tier 1 and Total (Tier 1 plus Tier 2) capital to risk-weighted assets, as well as a minimum leverage ratio (Tier 1 capital to average adjusted on-balance sheet assets).

Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional, discretionary actions by regulators, that, if undertaken, could have a direct material effect on the Company’s and the Banks’ operating activities.

As of December 31, 2014 and 2013, the Company and its Banks met all capital requirements to which each was subject and maintained regulatory capital ratios in excess of those required to qualify as well capitalized.

The following table presents the regulatory capital ratios for the Company and the Banks:

CET1Tier 1TotalCET1Tier 1TotalTier 1
(Millions, except percentages)capital(b)capitalcapitalcapital ratio(b)capital ratiocapital ratioleverage ratio
December 31, 2014:(a)      
American Express Company  $ 17,525 $ 18,176   $ 20,801   13.1 13.6 15.6 11.8
American Express Centurion Bank   6,174 6,174    6,584   18.8 18.8 20.1 18.7
American Express Bank, FSB   6,722 6,722    7,604   14.2 14.2 16.0 15.1 (c)
December 31, 2013:      
American Express Company  (b)$16,174  $18,585  (b)12.514.410.9
American Express Centurion Bank  (b)6,366  6,765  (b)19.921.219.0
American Express Bank, FSB  (b)6,744  7,662  (b)15.617.717.5(c)
Well-capitalized ratios(e)      (f)6.010.05.0(d)
Minimum capital ratios(e)      4.05.58.04.0

  • Beginning in 2014, as a Basel III Advanced Approaches institution, capital ratios are reported using Basel III capital definitions, inclusive of transition provisions and Basel I risk-weighted assets.
  • As part of the new Basel III capital rule, effective for 2014, Basel III Advanced Approaches institutions are required to disclose Common Equity Tier 1 capital and associated ratio.
  • FSB Tier 1 leverage ratio is calculated using ending total assets in 2013 and average total assets in 2014 as prescribed by OCC regulations applicable to federal savings banks.
  • Represents requirements for banking subsidiaries to be considered “well-capitalized” pursuant to regulations issued under the Federal Deposit Insurance Corporation Improvement Act. There is no “well-capitalized” definition for the Tier 1 leverage ratio for a bank holding company.
  • As defined by the regulations issued by the Federal Reserve, OCC and FDIC for the year ended December 31, 2014.
  • Beginning January 1, 2015, Basel III CET1 well-capitalized ratios become relevant capital measures under the prompt and corrective action requirements defined by the regulations for Advanced Approaches institutions.

Restricted Net Assets of Subsidiaries

Certain of the Company’s subsidiaries are subject to restrictions on the transfer of net assets under debt agreements and regulatory requirements. These restrictions have not had any effect on the Company’s shareholder dividend policy and management does not anticipate any impact in the future. Procedures exist to transfer net assets between the Company and its subsidiaries, while ensuring compliance with the various contractual and regulatory constraints. As of December 31, 2014, the aggregate amount of net assets of subsidiaries that are restricted to be transferred to the Company was approximately $11.0 billion.

Bank Holding Company Dividend Restrictions

The Company is limited in its ability to pay dividends by the Federal Reserve, which could prohibit a dividend that would be considered an unsafe or unsound banking practice. It is the policy of the Federal Reserve that bank holding companies generally should pay dividends on preferred and common stock only out of net income available to common shareholders generated over the past year, and only if prospective earnings retention is consistent with the organization’s current and expected future capital needs, asset quality and overall financial condition. Moreover, bank holding companies are required by statute to be a source of strength to their insured depository institution subsidiaries and should not maintain dividend levels that undermine their ability to do so. On an annual basis, the Company is required to develop and maintain a capital plan, which includes planned dividends over a two-year horizon, and to submit the capital plan to the Federal Reserve.

Banks’ Dividend Restrictions

In the years ended December 31, 2014 and 2013, Centurion Bank paid dividends from retained earnings to its parent of $1.9 billion and $1.4 billion, respectively, and FSB paid dividends from retained earnings to its parent of $2.1 billion and $1.8 billion, respectively.

The Banks are subject to statutory and regulatory limitations on their ability to pay dividends. The total amount of dividends that may be paid at any date, subject to supervisory considerations of the Banks’ regulators, is generally limited to the retained earnings of the respective bank. As of December 31, 2014 and 2013, the Banks’ retained earnings, in the aggregate, available for the payment of dividends were $3.6 billion and $4.6 billion, respectively. In determining the dividends to pay its parent, the Banks must also consider the effects on applicable risk-based capital and leverage ratio requirements, as well as policy statements of the federal regulatory agencies. In addition, the Banks’ banking regulators have authority to limit or prohibit the payment of a dividend by the Banks under a number of circumstances, including if, in the banking regulator’s opinion, payment of a dividend would constitute an unsafe or unsound banking practice in light of the financial condition of the banking organization.

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Significant Credit Concentrations
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Concentration Risk Disclosure [Text Block]

NOTE 24

Significant Credit Concentrations

Concentrations of credit risk exist when changes in economic, industry or geographic factors similarly affect groups of counterparties whose aggregate credit exposure is material in relation to American Express’ total credit exposure. The Company’s customers operate in diverse industries, economic sectors and geographic regions.

The following table details the Company’s maximum credit exposure by category, including the credit exposure associated with derivative financial instruments, as of December 31:

(Billions)  2014  2013
On-balance sheet:    
Individuals(a)  $ 101   $ 98
Financial institutions(b)   25    22
U.S. Government and agencies(c)   4    4
All other(d)   17    17
Total on-balance sheet(e)   147   141
Unused lines-of-credit ― individuals(f)  $ 278   $265

  • Individuals primarily include Card Member loans and receivables.
  • Financial institutions primarily include debt obligations of banks, broker-dealers, insurance companies and savings and loan associations.
  • U.S. Government and agencies represent debt obligations of the U.S. Government and its agencies, states and municipalities and government-sponsored entities.
  • All other primarily includes Card Member receivables from other corporate institutions.
  • Certain distinctions between categories require management judgment.
  • Because charge card products generally have no preset spending limit, the associated credit limit on charge products is not quantifiable. Therefore, the quantified unused line-of-credit amounts only include the approximate credit line available on lending products.

As of December 31, 2014 and 2013, the Company’s most significant concentration of credit risk was with individuals, including Card Member receivables and loans. These amounts are generally advanced on an unsecured basis. However, the Company reviews each potential customer’s credit application and evaluates the applicant’s financial history and ability and willingness to repay. The Company also considers credit performance by customer tenure, industry and geographic location in managing credit exposure.

The following table details the Company’s Card Member loans and receivables exposure (including unused lines-of-credit on Card Member loans) in the U.S. and outside the U.S. as of December 31:

(Billions)  2014  2013
On-balance sheet:    
U.S.  $ 94   $89
Non-U.S.   21   22
On-balance sheet(a)(b)   115   111
Unused lines-of-credit ― individuals:    
U.S.   234   219
Non-U.S.   44   46
Total unused lines-of-credit ― individuals  $ 278   $265

  • Represents Card Member loans to individuals as well as receivables from individuals and corporate institutions as discussed in footnotes (a) and (d) from the previous table.
  • The remainder of the Company’s on-balance sheet exposure includes cash, investments, other loans, other receivables and other assets including derivative financial instruments. These balances are primarily within the U.S.

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Reportable Operating Segment
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Reportable Operating Segments

NOTE 25

Reportable Operating Segments and Geographic Operations

Reportable Operating Segments

The Company is a leading global payments and travel company that is principally engaged in businesses comprising four reportable operating segments: USCS, ICS, GCS and GNMS.

The Company considers a combination of factors when evaluating the composition of its reportable operating segments, including the results reviewed by the chief operating decision maker, economic characteristics, products and services offered, classes of customers, product distribution channels, geographic considerations (primarily U.S. versus non-U.S.), and regulatory environment considerations. The following is a brief description of the primary business activities of the Company’s four reportable operating segments:

  • USCS issues a wide range of card products and services to consumers and small businesses in the U.S., and provides consumer travel services to Card Members and other consumers.
  • ICS issues proprietary consumer and small business cards outside the U.S. and operates coalition loyalty business in various countries.
  • GCS offers global corporate payment services to large and mid-sized companies. The Company’s business travel operations, which had been included in GCS, were deconsolidated effective June 30, 2014 in connection with the GBT JV transaction.
  • GNMS operates a global payments network that processes and settles proprietary and non-proprietary card transactions. GNMS acquires merchants and provides point-of-sale products, multi-channel marketing programs and capabilities, services and data, leveraging the Company’s global closed-loop network. It enters into partnership agreements with third-party card issuers and acquirers, licensing the American Express brand and extending the reach of the global network.

Corporate functions and certain other businesses, including the Company’s Enterprise Growth Group and other operations, are included in Corporate & Other.

The following table presents certain selected financial information as of or for the years ended December 31, 2014, 2013 and 2012:

    Corporate &
(Millions, except where indicated)USCSICSGCSGNMSOther(a)Consolidated
2014    
Non-interest revenues$ 12,732   $ 4,737 $ 5,173   $ 5,426 $ 752 $ 28,820
Interest income 5,786    1,085 15    52 241 7,179
Interest expense 604    330 240    (269) 802 1,707
Total revenues net of interest expense 17,914    5,492 4,948    5,747 191 34,292
Total provision 1,396    370 180    93 5 2,044
Pretax income (loss) from continuing operations 5,100    449 2,408    2,620 (1,586) 8,991
Income tax provision (benefit) 1,900    38 865    960 (657) 3,106
Net income (loss) 3,200    411 1,543    1,660 (929) 5,885
Total equity (billions)10.4  3.03.8  2.01.5 20.7
2013    
Non-interest revenues 12,123    4,644 5,085    5,229 846 27,927
Interest income 5,565    1,118 13    32 277 7,005
Interest expense 693    361 245    (252) 911 1,958
Total revenues net of interest expense 16,995    5,401 4,853    5,513 212 32,974
Total provision 1,250    388 129    67 (2) 1,832
Pretax income (loss) from continuing operations 4,994    643 1,244    2,469 (1,462) 7,888
Income tax provision (benefit) 1,801    12 384    894 (562) 2,529
Net income (loss) 3,193    631 860    1,575 (900) 5,359
Total equity (billions)9.3  3.13.7  2.01.4 19.5
2012    
Non-interest revenues11,469  4,5614,995  5,005 897 26,927
Interest income5,342  1,14711  233316,854
Interest expense765  402257   (243) 1,045 2,226
Total revenues net of interest expense16,046  5,3064,749  5,27118331,555
Total provision1,253  279106  7311,712
Pretax income (loss) from continuing operations4,069659960  2,219 (1,456)6,451
Income tax provision (benefit) 1,477    25 316  776 (625)1,969
Net income (loss)2,592  634644  1,443 (831)4,482
Total equity (billions)$8.7  $2.9$3.6  $2.0$1.7$ 18.9

Corporate & Other includes adjustments and eliminations for intersegment activity.

Total Revenues Net of Interest Expense

The Company allocates discount revenue and certain other revenues among segments using a transfer pricing methodology. Within the USCS, ICS and GCS segments, discount revenue reflects the issuer component of the overall discount revenue generated by each segments Card Members; within the GNMS segment, discount revenue reflects the network and acquirer component of the overall discount revenue. Net card fees and travel commissions and fees are directly attributable to the segment in which they are reported.

Interest and fees on loans and certain investment income is directly attributable to the segment in which it is reported. Interest expense represents an allocated funding cost based on a combination of segment funding requirements and internal funding rates.

Provisions for Losses

The provisions for losses are directly attributable to the segment in which they are reported.

Expenses

Marketing and promotion expenses are included in each segment based on actual expenses incurred, with the exception of brand advertising, which is primarily reflected in the GNMS and USCS segments. Rewards and Card Member services expenses are included in each segment based on actual expenses incurred within each segment.

Salaries and employee benefits and other operating expenses include expenses such as professional services, occupancy and equipment and communications incurred directly within each segment. In addition, expenses related to the Company’s support services, such as technology costs, are allocated to each segment primarily based on support service activities directly attributable to the segment. Other overhead expenses, such as staff group support functions, are allocated from Corporate & Other to the other segments based on a mix of each segment’s direct consumption of services and relative level of pretax income.

Capital

Each business segment is allocated capital based on established business model operating requirements, risk measures and regulatory capital requirements. Business model operating requirements include capital needed to support operations and specific balance sheet items. The risk measures include considerations for credit, market and operational risk.

Income Taxes

An income tax provision (benefit) is allocated to each business segment based on the effective tax rates applicable to various businesses that comprise the segment.

Geographic Operations

The following table presents the Company’s total revenues net of interest expense and pretax income (loss) from continuing operations in different geographic regions:

(Millions)  U.S.  EMEA(a)JAPA(a)LACC(a)Other Unallocated(b)Consolidated
2014(c)    
Total revenues net of interest expense  $ 24,855   $ 3,767 $ 2,934 $ 2,888 $ (152)$ 34,292
Pretax income (loss) from continuing operations   8,869    525 463 683 (1,549) 8,991
2013(c)    
Total revenues net of interest expense  $ 23,745   $ 3,700 $ 2,952 $ 2,900 $ (323)$32,974
Pretax income (loss) from continuing operations   7,679    524 488 701 (1,504)7,888
2012(c)    
Total revenues net of interest expense  $ 22,631   $ 3,594 $ 3,106 $ 2,774 $ (550)$31,555
Pretax income (loss) from continuing operations   6,468    505 426 605 (1,553)6,451

  • EMEA represents Europe, the Middle East and Africa; JAPA represents Japan, Asia/Pacific and Australia; and LACC represents Latin America, Canada and the Caribbean.
  • Other Unallocated includes net costs which are not directly allocable to specific geographic regions, including costs related to the net negative interest spread on excess liquidity funding and executive office operations expenses.
  • The data in the above table is, in part, based upon internal allocations, which necessarily involve management’s judgment.
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Parent Company
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Condensed Financial Information of Parent Company Only Disclosure [Text Block]

NOTE 26

Parent Company

PARENT COMPANY CONDENSED STATEMENTS OF INCOME

Years Ended December 31 (Millions)  201420132012
Revenues  
Non-interest revenues  
Gain on sale of securities  $ 99 $ 135 $ 121
Other   270 5 (12)
Total non-interest revenues   369 140 109
Interest income   141 134 137
Interest expense   (543) (583) (609)
Total revenues net of interest expense   (33) (309) (363)
Expenses  
Salaries and employee benefits   275 206 165
Other   357 261 214
Total   632 467 379
Pretax loss   (665) (776) (742)
Income tax benefit   (249) (297) (258)
Net loss before equity in net income of subsidiaries and affiliates    (416) (479) (484)
Equity in net income of subsidiaries and affiliates 6,301 5,838 4,966
Net income  $ 5,885 $ 5,359 $ 4,482

PARENT COMPANY CONDENSED BALANCE SHEETS

As of December 31 (Millions)  2014  2013
Assets  
Cash and cash equivalents  $ 8,824 $ 6,076
Investment securities   1 123
Equity in net assets of subsidiaries and affiliates 20,123 19,571
Accounts receivable, less reserves   134 378
Premises and equipment, less accumulated depreciation: 2014, $106; 2013, $76   139 136
Loans to subsidiaries and affiliates   7,809 5,236
Due from subsidiaries and affiliates   1,477 1,126
Other assets   365 335
Total assets   38,872 32,981
Liabilities and Shareholders’ Equity  
Liabilities
Accounts payable and other liabilities   1,590 1,386
Due to subsidiaries and affiliates 964 926
Short-term debt of subsidiaries and affiliates 5,937 819
Long-term debt   9,708 10,354
Total liabilities   18,199 13,485
Shareholders’ equity  
Preferred Shares
Common shares   205 213
Additional paid-in capital   12,874 12,202
Retained earnings   9,513 8,507
Accumulated other comprehensive loss   (1,919) (1,426)
Total shareholders’ equity   20,673 19,496
Total liabilities and shareholders’ equity  $ 38,872 $32,981

PARENT COMPANY CONDENSED STATEMENTS OF CASH FLOWS

Years Ended December 31 (Millions)201420132012
Cash Flows from Operating Activities  
Net income  $ 5,885 $5,359 $4,482
Adjustments to reconcile net income to cash provided by operating activities:  
Equity in net income of subsidiaries and affiliates   (6,301)(5,838)(4,966)
Dividends received from subsidiaries and affiliates   5,455 4,768 3,355
Gain on sale of securities   (99)(135) (121)
Other operating activities, primarily with subsidiaries and affiliates   173 324 196
Premium paid on debt exchange (541)
Net cash provided by operating activities   5,113 4,478 2,405
Cash Flows from Investing Activities  
Sales of available-for-sale investment securities   111 157 118
Purchase of premises and equipment   (39)(39)(38)
Loans to subsidiaries and affiliates (2,574)1,498 (1,601)
Investments in subsidiaries and affiliates   (11)
Net cash (used in) provided by investing activities   (2,502)1,616 (1,532)
Cash Flows from Financing Activities  
(Principal payments on) / issuance of long-term debt   (655)843
Short-term debt of subsidiaries and affiliates 5,118 (1,497)1,421
Issuance of American Express preferred shares 742
Issuance of American Express common shares and other   362 721 443
Repurchase of American Express common shares   (4,389)(3,943)(3,952)
Dividends paid   (1,041)(939)(902)
Net cash provided by (used in) financing activities   137 (4,815)(2,990)
Net increase (decrease) in cash and cash equivalents   2,748 1,279 (2,117)
Cash and cash equivalents at beginning of year  6,076 4,797 6,914
Cash and cash equivalents at end of year  $8,824 $6,076 $4,797
Supplemental cash flow information
Non-cash financing activities
Charge related to impact of debt exchange on long-term debt $ $ $ 439
Gain on business travel joint venture transaction$ 630 $$
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Quarterly Financial Data (Unaudited)
12 Months Ended
Dec. 31, 2014
[DisclosureTextBlockAbstract]
Quarterly Financial Data

NOTE 27

QUARTERLY FINANCIAL DATA (UNAUDITED)

(Millions, except per share amounts)  2014  2013
Quarters Ended   12/31  9/306/303/31  12/319/306/303/31
Total revenues net of interest expense  $ 9,107   $ 8,329 $ 8,657 $ 8,199   $ 8,547 $ 8,301 $ 8,245 $ 7,881
Pretax income   2,225    2,246 2,312 2,208    1,980 2,004 1,995 1,909
Net income   1,447    1,477 1,529 1,432    1,308 1,366 1,405 1,280
Earnings Per Common Share — Basic:      
Net income attributable to common
shareholders(a)  $ 1.40   $ 1.41 $ 1.44 $ 1.34   $ 1.22 $ 1.26 $ 1.28 $ 1.15
Earnings Per Common Share — Diluted:      
Net income attributable to common
shareholders(a)   1.39    1.40 1.43 1.33    1.21 1.25 1.27 1.15
Cash dividends declared per common share   0.26    0.26 0.26 0.23    0.23 0.23 0.23 0.20
Common share price:      
High   94.89    96.24 96.04 94.35    90.79 78.63 78.61 67.48
Low  $ 78.41   $ 85.75 $ 83.99 $ 82.63   $ 72.08 $ 71.47 $ 63.43 $ 58.31

Represents net income, less earnings allocated to participating share awards of $11 million for the quarter ended December 31, 2014, $11 million for the quarter ended September 30, 2014, $12 million for the quarter ended June 30, 2014, $12 million for the quarter ended March 31, 2014, $11 million for the quarter ended December 31, 2013, $12 million for the quarter ended September 30, 2013, $13 million for the quarter ended June 30, 2013 and $11 million for the quarter ended March 31, 2013.

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Significant Accounting Policies (Policies)
12 Months Ended
Dec. 31, 2014
Policy (Text Block) [Abstract]
Principles of Consolidation

Principles of Consolidation

The Consolidated Financial Statements of the Company are prepared in conformity with accounting principles generally accepted in the United States of America (GAAP). Significant intercompany transactions are eliminated.

The Company consolidates entities in which it holds a controlling financial interest.” For voting interest entities, the Company is considered to hold a controlling financial interest when it is able to exercise control over the investees’ operating and financial decisions. For variable interest entities (VIEs), it is considered to hold a controlling financial interest when it is determined to be the primary beneficiary. A primary beneficiary is the party that has both: (1) the power to direct the activities that most significantly impact that entity’s economic performance, and (2) the obligation to absorb losses of, or the right to receive benefits from, the VIE that could potentially be significant to the VIE. The determination of whether an entity is a VIE is based on the amount and characteristics of the entity’s equity.

Entities in which the Company’s voting interest in common equity does not provide it with control, but allows the Company to exert significant influence over the operating and financial decisions, are accounted for under the equity method. All other investments in equity securities, to the extent that they are not considered marketable securities, are accounted for under the cost method.

Foreign Currency

Foreign Currency

Assets and liabilities denominated in foreign currencies are translated into U.S. dollars based upon exchange rates prevailing at the end of each year. The resulting translation adjustments, along with any related qualifying hedge and tax effects, are included in accumulated other comprehensive income (loss) (AOCI), a component of shareholders’ equity. Translation adjustments, including qualifying hedge and tax effects, are reclassified to earnings upon the sale or substantial liquidation of investments in foreign operations. Revenues and expenses are translated at the average month-end exchange rates during the year. Gains and losses related to transactions in a currency other than the functional currency, including operations outside the U.S. where the functional currency is the U.S. dollar, are reported net in the Company’s Consolidated Statements of Income, in other non-interest revenue, interest income, interest expense, or other expenses, depending on the nature of the activity. Net foreign currency transaction gains amounted to approximately $44 million, $108 million and $120 million in 2014, 2013 and 2012, respectively.

Amounts Based on Estimates and Assumptions

Amounts Based on Estimates and Assumptions

Accounting estimates are an integral part of the Consolidated Financial Statements. These estimates are based, in part, on management’s assumptions concerning future events. Among the more significant assumptions are those that relate to reserves for Card Member losses on loans and receivables, the proprietary point liability for Membership Rewards costs, fair value measurement, goodwill and income taxes. These accounting estimates reflect the best judgment of management, but actual results could differ.

Total Revenues Net of Interest Expense

Total Revenues Net of Interest Expense

Discount Revenue

Discount revenue represents the amount earned by the Company on transactions occurring at merchants with which the Company, or a Global Network Services (GNS) partner, has entered into card acceptance agreements for facilitating transactions between the merchants and the Company’s Card Members. The discount fee generally is deducted from the payment to the merchant and recorded as discount revenue at the time the charge is captured.

Net Card Fees

Card fees, net of direct card acquisition costs and a reserve for projected membership cancellations, are deferred and recognized on a straight-line basis over the 12-month card membership period as Net Card Fees in the Consolidated Statements of Income. The unamortized net card fee balance is reported net in Other Liabilities on the Consolidated Balance Sheets (refer to Note 10).

Travel Commissions and Fees

The Company earns travel commissions and fees by charging clients transaction or management fees for selling and arranging travel and for travel management services. Client transaction fee revenue is recognized at the time the client books the travel arrangements. Travel management services revenue is recognized over the contractual term of the agreement. The Company’s travel suppliers (e.g., airlines, hotels and car rental companies) pay commissions and fees on tickets issued, sales and other services based on contractual agreements. Commissions and fees from travel suppliers are generally recognized at the time a ticket is purchased or over the term of the contract. Commissions and fees that are based on services rendered (e.g., hotel stays and car rentals) are recognized based on usage.

Other Commissions and Fees

Other commissions and fees include foreign currency conversion fees, Card Member delinquency fees, service fees and other card-related assessments, which are recognized primarily in the period in which they are charged to the Card Member (refer to Note 19). In addition, service fees are also earned from other customers (e.g., merchants) for a variety of services and are recognized when the service is performed, which is generally in the period the fee is charged. Also included are fees related to the Company’s Membership Rewards program, which are deferred and recognized over the period covered by the fee. The unamortized Membership Rewards fee balance is included in Other Liabilities on the Consolidated Balance Sheets (refer to Note 10).

Contra-revenue

The Company regularly makes payments through contractual arrangements with merchants, corporate payments clients, Card Members and certain other customers. Payments to such customers, including cash rebates paid to Card Members, are generally classified as contra-revenue unless a specifically identifiable benefit (e.g., goods or services) is received by the Company or its Card Members in consideration for that payment, and the fair value of such benefit is determinable and measurable. If no such benefit is identified, then the entire payment is classified as contra-revenue and included in the Consolidated Statements of Income in the revenue line item where the related transactions are recorded (e.g., discount revenue, travel commissions and fees and other commissions and fees). If such a benefit is identified, then the payment is classified as expense up to the estimated fair value of the benefit.

Interest Income

Interest on Card Member loans is assessed using the average daily balance method. Unless the loan is classified as non-accrual, interest is recognized based upon the outstanding balance, in accordance with the terms of the applicable account agreement, until the outstanding balance is paid or written off.

Interest and dividends on investment securities primarily relates to the Company’s performing fixed-income securities. Interest income is accrued as earned using the effective interest method, which adjusts the yield for security premiums and discounts, fees and other payments, so that a constant rate of return is recognized on the investment security’s outstanding balance. Amounts are recognized until such time as a security is in default or when it is likely that future interest payments will not be received as scheduled.

Interest on deposits with banks and other is recognized as earned, and primarily relates to the placement of cash in interest-bearing time deposits, overnight sweep accounts, and other interest-bearing demand and call accounts.

Interest Expense

Interest expense includes interest incurred primarily to fund Card Member loans, charge card product receivables, general corporate purposes, and liquidity needs, and is recognized as incurred. Interest expense is divided principally into two categories: (i) deposits, which primarily relates to interest expense on deposits taken from customers and institutions, and (ii) long-term debt and other, which primarily relates to interest expense on the Company’s long-term financing and short-term borrowings, and the realized impact of derivatives hedging interest rate risk.

Cash and Cash Equivalents

Cash and Cash Equivalents

Cash and cash equivalents include cash and amounts due from banks, interest-bearing bank balances, including securities purchased under resale agreements, and other highly liquid investments with original maturities of 90 days or less.

Premises and Equipment

Premises and Equipment

Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation. Costs incurred during construction are capitalized and are depreciated once an asset is placed in service. Depreciation is generally computed using the straight-line method over the estimated useful lives of assets, which range from 3 to 10 years for equipment, furniture and building improvements. Premises are depreciated based upon their estimated useful life at the acquisition date, which generally ranges from 30 to 50 years.

Leasehold improvements are depreciated using the straight-line method over the lesser of the remaining term of the leased facility or the economic life of the improvement, which ranges from 5 to 10 years. The Company maintains operating leases worldwide for facilities and equipment. Rent expense for facility leases is recognized ratably over the lease term, and includes adjustments for rent concessions, rent escalations and leasehold improvement allowances. The Company recognizes lease restoration obligations at the fair value of the restoration liabilities when incurred, and amortizes the restoration assets over the lease term.

Software Development Costs

The Company capitalizes certain costs associated with the acquisition or development of internal-use software. Once the software is ready for its intended use, these costs are amortized on a straight-line basis over the software’s estimated useful life, generally 5 years.

Card Member and Other Receivables and Loans

Card Member and Other Receivables

Card Member receivables, representing amounts due on charge card products, are recorded at the time a Card Member enters into a point-of-sale transaction with a merchant. Each charge card transaction is authorized based on its likely economics, a Card Member’s most recent credit information and spend patterns. Additionally, global spend limits are established to limit the maximum exposure for the Company.

Charge Card Members generally must pay the full amount billed each month. Card Member receivable balances are presented on the Consolidated Balance Sheets net of reserves for losses (refer to Note 4), and include principal and any related accrued fees.

Card Member and Other Loans

Card Member loans, representing revolving amounts due on lending card products, are recorded at the time a Card Member enters into a point-of-sale transaction with a merchant, as well as amounts due from charge Card Members who utilize the lending-on-charge feature on their account and elect to revolve a portion of the outstanding balance by entering into a revolving payment arrangement with the Company. These loans have a range of terms such as credit limits, interest rates, fees and payment structures, which can be revised over time based on new information about Card Members and in accordance with applicable regulations and the respective product’s terms and conditions. Card Members holding revolving loans are typically required to make monthly payments based on pre-established amounts. The amounts that Card Members choose to revolve are subject to finance charges.

Card Member loans are presented on the Consolidated Balance Sheets net of reserves for losses (refer to Note 4), and include principal, accrued interest and fees receivable. The Company’s policy generally is to cease accruing interest on a Card Member loan at the time the account is written off, and establish reserves for interest that the Company believes will not be collected.

Impaired Card Member Loans and Receivables

Impaired loans and receivables are individual larger balance or homogeneous pools of smaller balance loans and receivables for which it is probable that the Company will be unable to collect all amounts due according to the original contractual terms of the Card Member agreement. The Company considers impaired loans and receivables to include: (i) loans over 90 days past due still accruing interest, (ii) non-accrual loans and (iii) loans and receivables modified as troubled debt restructurings (TDRs).

The Company may modify, through various company sponsored programs, Card Member loans and receivables in instances where the Card Member is experiencing financial difficulty in order to minimize losses and improve collectability while providing Card Members with temporary or permanent financial relief. The Company has classified Card Member loans and receivables in these modification programs as TDRs.

Such modifications to the loans and receivables primarily include (i) temporary interest rate reductions (possibly as low as zero percent, in which case the loan is characterized as non-accrual in the Company’s TDR disclosures), (ii) placing the Card Member on a fixed payment plan not to exceed 60 months and (iii) suspending delinquency fees until the Card Member exits the modification program. Upon entering the modification program, the Card Member’s ability to make future purchases is either cancelled or in certain cases suspended until the Card Member successfully exits the modification program. In accordance with the modification agreement with the Card Member, loans may revert back to the original contractual terms (including the contractual interest rate) when the Card Member exits the modification program, which is (i) when all payments have been made in accordance with the modification agreement or, (ii) when the Card Member defaults out of the modification program. The Company establishes a reserve for Card Member interest charges and fees considered to be uncollectible.

Reserves for Card Member loans and receivables modified as TDRs are determined as the difference between the cash flows expected to be received from the Card Member (taking into consideration the probability of subsequent defaults), discounted at the original effective interest rates, and the carrying value of the Card Member loan or receivable balance. The Company determines the original effective interest rate as the interest rate in effect prior to the imposition of any penalty interest rate. All changes in the impairment measurement are included in the provision for losses in the Consolidated Statements of Income.

Reserves for Losses

Reserves for losses relating to Card Member loans and receivables represent management’s best estimate of the probable inherent losses in the Company’s outstanding portfolio of loans and receivables, as of the Balance Sheet date. Management’s evaluation process requires certain estimates and judgments.

Reserves for losses are primarily based upon statistical and analytical models that analyze portfolio performance and reflect management’s judgment regarding the quantitative components of the reserve. The models take into account several factors, including delinquency based loss migration rates, loss emergence periods and average losses and recoveries over an appropriate historical period. Management considers whether to adjust the quantitative reserves for certain external and internal qualitative factors, which may increase or decrease the reserves for losses on Card Member loans and receivables. External factors include employment, spend, sentiment, housing and credit, and changes in the legal and regulatory environment while internal factors include increased risk in certain portfolios, impact of risk management initiatives, changes in underwriting requirements and overall process stability. As part of this evaluation process, management also considers various reserve coverage metrics, such as reserves as a percentage of past due amounts, reserves as a percentage of Card Member receivables or loans and net write-off coverage ratios.

Card Member loans and receivables balances are written off when management considers amounts to be uncollectible, which is generally determined by the number of days past due and is typically no later than 180 days past due. Card Member loans and receivables in bankruptcy or owed by deceased individuals are generally written off upon notification, and recoveries are recognized as they are collected.

Investment Securities

Investment securities include debt and equity securities that the Company classifies as available-for-sale. The Company’s investment securities, principally debt securities, are carried at fair value on the Consolidated Balance Sheets with unrealized gains (losses) recorded in AOCI, net of income taxes. Realized gains and losses are recognized in results of operations upon disposition of the securities using the specific identification method on a trade date basis. Refer to Note 15 for a description of the Company’s methodology for determining the fair value of investment securities.

The gross unrealized losses are attributed to overall wider credit spreads for state and municipal securities, wider credit spreads for specific issuers, adverse changes in market benchmark interest rates, or a combination thereof, all as compared to those prevailing when the investment securities were acquired.

Overall, for the investment securities in gross unrealized loss positions identified above, (i) the Company does not intend to sell the investment securities, (ii) it is more likely than not that the Company will not be required to sell the investment securities before recovery of the unrealized losses, and (iii) the Company expects that the contractual principal and interest will be received on the investment securities. As a result, the Company recognized no other-than-temporary impairment during the periods presented.

Asset Securitizations

NOTE 6

Asset Securitizations

The Company periodically securitizes Card Member receivables and loans arising from its card business through the transfer of those assets to securitization trusts. The trusts then issue securities to third-party investors, collateralized by the transferred assets.

Card Member receivables are transferred to the American Express Issuance Trust II (the Charge Trust). Card Member loans are transferred to the American Express Credit Account Master Trust (the Lending Trust). The Charge Trust and the Lending Trust are consolidated by American Express Travel Related Services Company, Inc. (TRS), which is a consolidated subsidiary of the Company. The trusts are considered VIEs as they have insufficient equity at risk to finance their activities, which are to issue securities that are collateralized by the underlying Card Member receivables and loans. Details on the principles of consolidation can be found in the summary of significant accounting policies (refer to Note 1).

TRS, in its role as servicer of the Charge Trust and the Lending Trust, has the power to direct the most significant activity of the trusts, which is the collection of the underlying Card Member receivables and loans in the trusts. In addition, TRS, excluding its consolidated subsidiaries, owns approximately $1.2 billion of subordinated securities issued by the Lending Trust as of December 31, 2014. These subordinated securities have the obligation to absorb losses of the Lending Trust and provide the right to receive benefits from the Lending Trust, both of which are significant to the VIE. TRS’ role as servicer for the Charge Trust does not provide it with a significant obligation to absorb losses or a significant right to receive benefits. However, TRS’ position as the parent company of the entities that transferred the receivables to the Charge Trust makes it the party most closely related to the Charge Trust. Based on these considerations, TRS is the primary beneficiary of both the Charge Trust and the Lending Trust.

The debt securities issued by the Charge Trust and the Lending Trust are non-recourse to the Company. Securitized Card Member receivables and loans held by the Charge Trust and the Lending Trust are available only for payment of the debt securities or other obligations issued or arising in the securitization transactions (refer to Note 3). The long-term debt of each trust is payable only out of collections on their respective underlying securitized assets (refer to Note 9).

Goodwill and Intangible Assets

Goodwill

Goodwill represents the excess of acquisition cost of an acquired business over the fair value of assets acquired and liabilities assumed. The Company assigns goodwill to its reporting units for the purpose of impairment testing. A reporting unit is defined as an operating segment, or a business that is one level below an operating segment for which discrete financial information is regularly reviewed by the operating segment manager. The Company evaluates goodwill for impairment annually as of June 30 and between annual tests if events occur or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying value. The goodwill impairment test utilizes a two-step approach. The first step in the impairment test identifies whether there is potential impairment by comparing the fair value of a reporting unit to the carrying amount, including goodwill. If the fair value of a reporting unit is less than its carrying amount, the second step of the impairment test is required to measure the amount of any impairment loss. As of December 31, 2014 and 2013, goodwill was not impaired and there were no accumulated impairment losses.

Goodwill impairment testing involves management judgment, requiring an assessment of whether the carrying value of the reporting unit can be supported by its fair value using widely accepted valuation techniques. The Company uses a combination of the income approach (discounted cash flows) and market approach (market multiples).

When preparing discounted cash flow models under the income approach, the Company uses internal forecasts to estimate future cash flows expected to be generated by the reporting units. Actual results may differ from forecasted results. The Company calculates discount rates based on the expected cost of equity financing, estimated using a capital asset pricing model, to discount future cash flows for each reporting unit. The Company believes the discount rates used appropriately reflect the risks and uncertainties in the financial markets generally and specifically in the Company’s internally developed forecasts. When using market multiples under the market approach, the Company applies comparable publically traded companies’ multiples (e.g. earnings, revenues) to its reporting units’ actual results.

Other Intangible Assets

Intangible assets, primarily customer relationships, are amortized over their estimated useful lives of 3 to 22 years on a straight-line basis. The Company reviews intangible assets for impairment quarterly and whenever events and circumstances indicate their carrying amounts may not be recoverable. In addition, on an annual basis, the Company performs an impairment evaluation of all intangible assets by assessing the recoverability of the asset values based on the cash flows generated by the relevant assets or asset groups. An impairment is recognized if the carrying amount is not recoverable and exceeds the asset’s fair value.

Intangible assets acquired in 2014 and 2013 are being amortized, on average, over 7 and 6 years, respectively.

Membership Rewards

Membership Rewards

The Membership Rewards program allows enrolled Card Members to earn points that can be redeemed for a broad range of rewards including travel, entertainment, retail certificates and merchandise. The Company records a balance sheet liability that represents management’s best estimate of the cost of points earned that are expected to be redeemed in the future. The Ultimate Redemption Rate (URR) and weighted average cost (WAC) per point are key assumptions used to approximate the Membership Rewards liability.

The expense for Membership Rewards points is included in marketing, promotion, rewards and Card Member services expenses. The Company periodically evaluates its liability estimation process and assumptions based on developments in redemption patterns, cost per point redeemed, partner contract changes and other factors.

Stock-based Compensation

Stock Options

Each stock option has an exercise price equal to the market price of the Company’s common stock on the date of grant and a contractual term of 10 years from the date of grant. Stock options generally vest 25 percent per year beginning with the first anniversary of the grant date or at 100 percent on the third anniversary of the grant date.

Restricted Stock Awards

RSAs are valued based on the stock price on the date of grant and generally vest 25 percent per year beginning with the first anniversary of the grant date or at 100 percent on the third anniversary of the grant date. RSA holders receive non-forfeitable dividends or dividend equivalents.

Liability-based Awards

Certain employees are awarded PGs and other incentive awards that can be settled with cash or equity shares at the Company’s discretion and final Compensation and Benefits Committee payout approval. These awards earn value based on performance, market and service conditions and vest over periods of one to three years.

PGs and other incentive awards are generally settled with cash and thus are classified as liabilities and, therefore, the fair value is determined at the date of grant and remeasured quarterly as part of compensation expense over the vesting period.

Retirement Plans

Defined Contribution Retirement Plans

The Company sponsors defined contribution retirement plans, the principal plan being the Retirement Savings Plan (RSP), a 401(k) savings plan with a profit-sharing component. The RSP is a tax-qualified retirement plan subject to the Employee Retirement Income Security Act of 1974 (ERISA) and covers most employees in the U.S.

Defined Benefit Pension and other postretirement benefit Plans

The Company’s primary defined benefit pension plans that cover certain employees in the U.S. and United Kingdom are closed to new entrants and existing participants do not accrue any additional benefits. Most employees outside the U.S. and United Kingdom are covered by local retirement plans, some of which are funded, while other employees receive payments at the time of retirement or termination under applicable labor laws or agreements. The Company complies with minimum funding requirements in all countries. The Company sponsors unfunded other postretirement benefit plans that provide health care and life insurance to certain retired U.S. employees.

The Company recognizes the funded status of its defined benefit pension plans and other postretirement benefit plans, measured as the difference between the fair value of the plan assets and the projected benefit obligation, in the Consolidated Balance Sheets.

Legal Contingencies

Legal Contingencies

The Company and its subsidiaries are involved in a number of legal proceedings concerning matters arising out of the conduct of their respective business activities and are periodically subject to governmental and regulatory examinations, information gathering requests, subpoenas, inquiries and investigations (collectively, governmental examinations). As of December 31, 2014, the Company and various of its subsidiaries were named as a defendant or were otherwise involved in numerous legal proceedings and governmental examinations in various jurisdictions, both in and outside the U.S. The Company discloses its material legal proceedings and governmental examinations under “Legal Proceedings” in its Annual Report on Form 10-K for the year ended December 31, 2014 (Legal Proceedings).

The Company has recorded liabilities for certain of its outstanding legal proceedings and governmental examinations. A liability is accrued when it is both (a) probable that a loss has occurred and (b) the amount of loss can be reasonably estimated. There may be instances in which an exposure to loss exceeds the accrued liability. The Company evaluates, on a quarterly basis, developments in legal proceedings and governmental examinations that could cause an increase or decrease in the amount of the liability that has been previously accrued or a revision to the disclosed estimated range of possible losses, as applicable.

The Company’s legal proceedings range from cases brought by a single plaintiff to class actions with millions of putative class members. These legal proceedings, as well as governmental examinations, involve various lines of business of the Company and a variety of claims (including, but not limited to, common law tort, contract, antitrust and consumer protection claims), some of which present novel factual allegations and/or unique legal theories. While some matters pending against the Company specify the damages claimed by the plaintiff, many seek an unspecified amount of damages or are at very early stages of the legal process. Even when the amount of damages claimed against the Company are stated, the claimed amount may be exaggerated and/or unsupported. As a result, some matters have not yet progressed sufficiently through discovery and/or development of important factual information and legal issues to enable the Company to estimate a range of possible loss.

Other matters have progressed sufficiently through discovery and/or development of important factual information and legal issues so that the Company is able to estimate a range of possible loss. Accordingly, for those legal proceedings and governmental examinations disclosed or referred to in Legal Proceedings where a loss is reasonably possible in future periods, whether in excess of a related accrued liability or where there is no accrued liability, and for which the Company is able to estimate a range of possible loss, the current estimated range is zero to $360 million in excess of any accrued liability related to these matters. This aggregate range represents management’s estimate of possible loss with respect to these matters and is based on currently available information. This estimated range of possible loss does not represent the Company’s maximum loss exposure. The legal proceedings and governmental examinations underlying the estimated range will change from time to time and actual results may vary significantly from current estimates.

Based on its current knowledge, and taking into consideration its litigation-related liabilities, the Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company’s consolidated financial condition or liquidity. However, in light of the uncertainties involved in such matters, the ultimate outcome of a particular matter could be material to the Company’s operating results for a particular period depending on, among other factors, the size of the loss or liability imposed and the level of the Company’s earnings for that period.

Derivatives Financial Instruments and Hedging Activities

Derivative Financial Instruments That Qualify For Hedge Accounting

Derivatives executed for hedge accounting purposes are documented and designated as such when the Company enters into the contracts. In accordance with its risk management policies, the Company structures its hedges with terms similar to that of the item being hedged. The Company formally assesses, at inception of the hedge accounting relationship and on a quarterly basis, whether derivatives designated as hedges are highly effective in offsetting the fair value or cash flows of the hedged items. These assessments usually are made through the application of a regression analysis method. If it is determined that a derivative is not highly effective as a hedge, the Company will discontinue the application of hedge accounting.

Fair Value Hedges

A fair value hedge involves a derivative designated to hedge the Company’s exposure to future changes in the fair value of an asset or a liability, or an identified portion thereof that is attributable to a particular risk.

Net Investment Hedges

A net investment hedge is used to hedge future changes in currency exposure of a net investment in a foreign operation. The Company primarily designates foreign currency derivatives, typically foreign exchange forwards, and on occasion foreign currency denominated debt, as hedges of net investments in certain foreign operations. These instruments reduce exposure to changes in currency exchange rates on the Company’s investments in non-U.S. subsidiaries. The effective portion of the gain or (loss) on net investment hedges, net of taxes, recorded in AOCI as part of the cumulative translation adjustment, was $455 million, $253 million and $(288) million for the years ended 2014, 2013 and 2012, respectively. Any ineffective portion of the gain or (loss) on net investment hedges is recognized in other expenses during the period of change.

Derivatives Not Designated As Hedges

The Company has derivatives that act as economic hedges, but are not designated as such for hedge accounting purposes. Foreign currency transactions and non-U.S. dollar cash flow exposures from time to time may be partially or fully economically hedged through foreign currency contracts, primarily foreign exchange forwards, options and cross-currency swaps. These hedges generally mature within one year. Foreign currency contracts involve the purchase and sale of a designated currency at an agreed upon rate for settlement on a specified date. The changes in the fair value of the derivatives effectively offset the related foreign exchange gains or losses on the underlying balance sheet exposures. From time to time, the Company may enter into interest rate swaps to specifically manage funding costs related to its proprietary card business.

The Company has certain operating agreements containing payments that may be linked to a market rate or price, primarily foreign currency rates. The payment components of these agreements may meet the definition of an embedded derivative, in which case the embedded derivative is accounted for separately and is classified as a foreign exchange contract based on its primary risk exposure.

For derivatives that are not designated as hedges, changes in fair value are reported in current period earnings.

Fair Value Measurements

Fair Values

Fair value is defined as the price that would be required to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, based on the Company’s principal or, in the absence of a principal, most advantageous market for the specific asset or liability.

GAAP provides for a three-level hierarchy of inputs to valuation techniques used to measure fair value, defined as follows:

  • Level 1 Inputs that are quoted prices (unadjusted) for identical assets or liabilities in active markets that the entity can access.
  • Level 2 Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability, including:

- Quoted prices for similar assets or liabilities in active markets;

- Quoted prices for identical or similar assets or liabilities in markets that are not active;

- Inputs other than quoted prices that are observable for the asset or liability; and

- Inputs that are derived principally from or corroborated by observable market data by correlation or other means.

  • Level 3 ― Inputs that are unobservable and reflect the Company’s own estimates about the estimates market participants would use in pricing the asset or liability based on the best information available in the circumstances (e.g., internally derived assumptions surrounding the timing and amount of expected cash flows). The Company did not measure any financial instruments presented on the Consolidated Balance Sheets at fair value on a recurring basis using significant unobservable inputs (Level 3) during the years ended December 31, 2014 and 2013, although the disclosed fair value of certain assets that are not carried at fair value, as presented later in this Note, are classified within Level 3.

The Company monitors the market conditions and evaluates the fair value hierarchy levels at least quarterly. For any transfers in and out of the levels of the fair value hierarchy, the Company discloses the fair value measurement at the beginning of the reporting period during which the transfer occurred. For the year ended December 31, 2014, there were no significant transfers between levels.

Valuation Techniques Used in the Fair Value Measurement of Financial Assets and Financial Liabilities Carried at Fair Value

For the financial assets and liabilities measured at fair value on a recurring basis (categorized in the valuation hierarchy table above) the Company applies the following valuation techniques:

Investment Securities

When available, quoted prices of identical investment securities in active markets are used to estimate fair value. Such investment securities are classified within Level 1 of the fair value hierarchy.

When quoted prices of identical investment securities in active markets are not available, the fair values for the Company’s investment securities are obtained primarily from pricing services engaged by the Company, and the Company receives one price for each security. The fair values provided by the pricing services are estimated using pricing models, where the inputs to those models are based on observable market inputs or recent trades of similar securities. Such investment securities are classified within Level 2 of the fair value hierarchy. The inputs to the valuation techniques applied by the pricing services vary depending on the type of security being priced but are typically benchmark yields, benchmark security prices, credit spreads, prepayment speeds, reported trades and broker-dealer quotes, all with reasonable levels of transparency. The pricing services did not apply any adjustments to the pricing models used. In addition, the Company did not apply any adjustments to prices received from the pricing services.

The Company reaffirms its understanding of the valuation techniques used by its pricing services at least annually. In addition, the Company corroborates the prices provided by its pricing services for reasonableness by comparing the prices from the respective pricing services to valuations obtained from different pricing sources. In instances where price discrepancies are identified between different pricing sources, the Company evaluates such discrepancies to ensure that the prices used for its valuation represent the fair value of the underlying investment securities. Refer to Note 5 for additional fair value information.

Derivative Financial Instruments

The fair value of the Company’s derivative financial instruments is estimated by third-party valuation services that use proprietary pricing models or by internal pricing models, where the inputs to those models are readily observable from actively quoted markets. The pricing models used are consistently applied and reflect the contractual terms of the derivatives as described below. The Company reaffirms its understanding of the valuation techniques used by the third-party valuation services at least annually. The Company’s derivative instruments are classified within Level 2 of the fair value hierarchy.

The fair value of the Company’s interest rate swaps is determined based on a discounted cash flow method using the following significant inputs: the contractual terms of the swap such as the notional amount, fixed coupon rate, floating coupon rate (based on interbank rates consistent with the frequency and currency of the interest cash flows) and tenor, as well as discount rates consistent with the underlying economic factors of the currency in which the cash flows are denominated.

The fair value of the Company’s total return contract, which served as a hedge against the Hong Kong dollar (HKD) change in fair value associated with the Company’s investment in ICBC, is determined based on a discounted cash flow method using the following significant inputs as of the valuation date: number of shares of the Company’s underlying ICBC investment, the quoted market price of the shares in HKD and the monthly settlement terms of the contract inclusive of price and tenor.

The fair value of foreign exchange forward contracts is determined based on a discounted cash flow method using the following significant inputs: the contractual terms of the forward contracts such as the notional amount, maturity dates and contract rate, as well as relevant foreign currency forward curves, and discount rates consistent with the underlying economic factors of the currency in which the cash flows are denominated.

Credit valuation adjustments are necessary when the market parameters, such as a benchmark curve, used to value derivatives are not indicative of the credit quality of the Company or its counterparties. The Company considers the counterparty credit risk by applying an observable forecasted default rate to the current exposure. Refer to Note 14 for additional fair value information.

Guarantees

The Company provides Card Member protection plans that cover losses associated with purchased products, as well as certain other guarantees in the ordinary course of business. For the Company, guarantees primarily consist of card and travel protection programs, including:

  • Return Protection — refunds the price of qualifying purchases made with the eligible cards where the merchant will not accept the return for up to 90 days from the date of purchase; and

  • Merchant Protection — protects Card Members primarily against non-delivery of goods and services, usually in the event of bankruptcy or liquidation of a merchant. When this occurs, the Card Member may dispute the transaction for which the Company will generally credit the Card Member’s account. If the Company is unable to collect the amount from the merchant, it will bear the loss for the amount credited to the Card Member. The largest component of the maximum potential future payments relates to Card Member transactions associated with travel-related merchants, primarily through business arrangements where the Company has remitted payment to such merchants for a Card Member travel purchase that has not yet been used or “flown”.

In relation to its maximum potential undiscounted future payments as shown in the table that follows, to date the Company has not experienced any significant losses related to guarantees. The Company’s initial recognition of guarantees is at fair value. In addition, the Company establishes reserves when a loss is probable and the amount can be reasonably estimated.

Income Tax Uncertainties

The Company is subject to the income tax laws of the U.S., its states and municipalities and those of the foreign jurisdictions in which the Company operates. These tax laws are complex, and the manner in which they apply to the taxpayer’s facts is sometimes open to interpretation. Given these inherent complexities, the Company must make judgments in assessing the likelihood that a tax position will be sustained upon examination by the taxing authorities based on the technical merits of the tax position. A tax position is recognized only when, based on management’s judgment regarding the application of income tax laws, it is more likely than not that the tax position will be sustained upon examination. The amount of benefit recognized for financial reporting purposes is based on management’s best judgment of the largest amount of benefit that is more likely than not to be realized on ultimate settlement with the taxing authority given the facts, circumstances and information available at the reporting date. The Company adjusts the level of unrecognized tax benefits when there is new information available to assess the likelihood of the outcome.

Income Taxes

The Company records a deferred income tax (benefit) provision when there are differences between assets and liabilities measured for financial reporting and for income tax return purposes. These temporary differences result in taxable or deductible amounts in future years and are measured using the tax rates and laws that will be in effect when such differences are expected to reverse.

A valuation allowance is established when management determines that it is more likely than not that all or some portion of the benefit of the deferred tax assets will not be realized. The valuation allowances as of December 31, 2014 and 2013 are associated with net operating losses and other deferred tax assets in certain non-U.S. operations of the Company.

Interest and penalties relating to unrecognized tax benefits are reported in the income tax provision.

Regulatory Matters And Capital Adequacy [Policy Text Block]

Restricted Net Assets of Subsidiaries

Certain of the Company’s subsidiaries are subject to restrictions on the transfer of net assets under debt agreements and regulatory requirements. These restrictions have not had any effect on the Company’s shareholder dividend policy and management does not anticipate any impact in the future. Procedures exist to transfer net assets between the Company and its subsidiaries, while ensuring compliance with the various contractual and regulatory constraints. As of December 31, 2014, the aggregate amount of net assets of subsidiaries that are restricted to be transferred to the Company was approximately $11.0 billion.

Bank Holding Company Dividend Restrictions

The Company is limited in its ability to pay dividends by the Federal Reserve, which could prohibit a dividend that would be considered an unsafe or unsound banking practice. It is the policy of the Federal Reserve that bank holding companies generally should pay dividends on preferred and common stock only out of net income available to common shareholders generated over the past year, and only if prospective earnings retention is consistent with the organization’s current and expected future capital needs, asset quality and overall financial condition. Moreover, bank holding companies are required by statute to be a source of strength to their insured depository institution subsidiaries and should not maintain dividend levels that undermine their ability to do so. On an annual basis, the Company is required to develop and maintain a capital plan, which includes planned dividends over a two-year horizon, and to submit the capital plan to the Federal Reserve.

Banks’ Dividend Restrictions

In the years ended December 31, 2014 and 2013, Centurion Bank paid dividends from retained earnings to its parent of $1.9 billion and $1.4 billion, respectively, and FSB paid dividends from retained earnings to its parent of $2.1 billion and $1.8 billion, respectively.

The Banks are subject to statutory and regulatory limitations on their ability to pay dividends. The total amount of dividends that may be paid at any date, subject to supervisory considerations of the Banks’ regulators, is generally limited to the retained earnings of the respective bank. As of December 31, 2014 and 2013, the Banks’ retained earnings, in the aggregate, available for the payment of dividends were $3.6 billion and $4.6 billion, respectively. In determining the dividends to pay its parent, the Banks must also consider the effects on applicable risk-based capital and leverage ratio requirements, as well as policy statements of the federal regulatory agencies. In addition, the Banks’ banking regulators have authority to limit or prohibit the payment of a dividend by the Banks under a number of circumstances, including if, in the banking regulator’s opinion, payment of a dividend would constitute an unsafe or unsound banking practice in light of the financial condition of the banking organization.

Segment Reporting

Reportable Operating Segments

The Company is a leading global payments and travel company that is principally engaged in businesses comprising four reportable operating segments: USCS, ICS, GCS and GNMS.

The Company considers a combination of factors when evaluating the composition of its reportable operating segments, including the results reviewed by the chief operating decision maker, economic characteristics, products and services offered, classes of customers, product distribution channels, geographic considerations (primarily U.S. versus non-U.S.), and regulatory environment considerations. The following is a brief description of the primary business activities of the Company’s four reportable operating segments:

  • USCS issues a wide range of card products and services to consumers and small businesses in the U.S., and provides consumer travel services to Card Members and other consumers.
  • ICS issues proprietary consumer and small business cards outside the U.S. and operates coalition loyalty business in various countries.
  • GCS offers global corporate payment services to large and mid-sized companies. The Company’s business travel operations, which had been included in GCS, were deconsolidated effective June 30, 2014 in connection with the GBT JV transaction.
  • GNMS operates a global payments network that processes and settles proprietary and non-proprietary card transactions. GNMS acquires merchants and provides point-of-sale products, multi-channel marketing programs and capabilities, services and data, leveraging the Company’s global closed-loop network. It enters into partnership agreements with third-party card issuers and acquirers, licensing the American Express brand and extending the reach of the global network.

Corporate functions and certain other businesses, including the Company’s Enterprise Growth Group and other operations, are included in Corporate & Other.

Total Revenues Net of Interest Expense

The Company allocates discount revenue and certain other revenues among segments using a transfer pricing methodology. Within the USCS, ICS and GCS segments, discount revenue reflects the issuer component of the overall discount revenue generated by each segments Card Members; within the GNMS segment, discount revenue reflects the network and acquirer component of the overall discount revenue. Net card fees and travel commissions and fees are directly attributable to the segment in which they are reported.

Interest and fees on loans and certain investment income is directly attributable to the segment in which it is reported. Interest expense represents an allocated funding cost based on a combination of segment funding requirements and internal funding rates.

Provisions for Losses

The provisions for losses are directly attributable to the segment in which they are reported.

Expenses

Marketing and promotion expenses are included in each segment based on actual expenses incurred, with the exception of brand advertising, which is primarily reflected in the GNMS and USCS segments. Rewards and Card Member services expenses are included in each segment based on actual expenses incurred within each segment.

Salaries and employee benefits and other operating expenses include expenses such as professional services, occupancy and equipment and communications incurred directly within each segment. In addition, expenses related to the Company’s support services, such as technology costs, are allocated to each segment primarily based on support service activities directly attributable to the segment. Other overhead expenses, such as staff group support functions, are allocated from Corporate & Other to the other segments based on a mix of each segment’s direct consumption of services and relative level of pretax income.

Capital

Each business segment is allocated capital based on established business model operating requirements, risk measures and regulatory capital requirements. Business model operating requirements include capital needed to support operations and specific balance sheet items. The risk measures include considerations for credit, market and operational risk.

Income Taxes

An income tax provision (benefit) is allocated to each business segment based on the effective tax rates applicable to various businesses that comprise the segment.

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Accounts Receivable and Loans (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Card Member receivables segment detail

Accounts receivable by segment as of December 31, 2014 and 2013 consisted of:

(Millions)  2014  2013
U.S. Card Services (a)  $22,468  $21,842
International Card Services  7,653  7,771
Global Commercial Services (b)  14,583  14,391
Global Network & Merchant Services (c)  147  159
Card Member receivables (d)  44,851  44,163
Less: Reserve for losses  465  386
Card Member receivables, net  $44,386  $43,777
Other receivables, net (e)  $2,614  $3,408

  • Includes $7.0 billion and $7.3 billion of gross Card Member receivables available to settle obligations of a consolidated VIE as of December 31, 2014 and 2013, respectively.
  • Includes $636 million and $836 million due from airlines, of which Delta Air Lines (Delta) comprises $606 million and $628 million as of December 31, 2014 and 2013, respectively.
  • Includes receivables primarily related to the Company’s International Currency Card portfolios.
  • Includes approximately $13.3 billion and $13.8 billion of Card Member receivables outside the U.S. as of December 31, 2014 and 2013, respectively.
  • Other receivables primarily represent amounts related to (i) certain merchants for billed discount revenue and (ii) GNS partner banks for items such as royalty and franchise fees. Additionally, for 2013, the balance also included purchased GNS joint venture receivables. Other receivables are presented net of reserves for losses of $61 million and $71 million as of December 31, 2014 and 2013, respectively.

Card Member loans segment detail

Loans by segment as of December 31, 2014 and 2013 consisted of:

(Millions)20142013
U.S. Card Services(a)$62,592$58,395
International Card Services7,7448,790
Global Commercial Services4953
Card Member loans70,38567,238
Less: Reserve for losses1,2011,261
Card Member loans, net$69,184$65,977
Other loans, net(b)$920$608

  • Includes approximately $30.1 billion and $31.2 billion of gross Card Member loans available to settle obligations of a consolidated VIE as of December 31, 2014 and 2013, respectively.
  • Other loans primarily represent loans to merchants and a store card loan portfolio. Other loans are presented net of reserves for losses of $12 million and $13 million as of December 31, 2014 and 2013, respectively.

Aging of Card Member loans and receivables

The following table presents the aging of Card Member loans and receivables as of December 31, 2014 and 2013:

30-5960-8990+
DaysDaysDays
PastPastPast
2014 (Millions)CurrentDueDueDueTotal
Card Member Loans:
U.S. Card Services$61,995$179$128$290$62,592
International Card Services 7,6213927577,744
Card Member Receivables:
U.S. Card Services$22,096$129$72$171$22,468
International Card Services (a)7,5572920477,653
Global Commercial Services (b)(b)(b)12014,583
30-5960-8990+
DaysDaysDays
PastPastPast
2013 (Millions)CurrentDueDueDueTotal
Card Member Loans:
U.S. Card Services$57,772$183$134$306$58,395
International Card Services8,6644328558,790
Card Member Receivables:
U.S. Card Services$21,488$125$69$160$21,842
International Card Services (b)(b)(b)837,771
Global Commercial Services(b)(b)(b)13214,391

  • Beginning in the first quarter 2014, as a result of system enhancements, delinquency data is now available and presented on a prospective basis for the indicated aging categories. Comparable data for prior periods is not available. For risk management purposes, the Company has historically utilized 90 days past billing for the International Card Services (ICS) segment, as described below in (b).
  • Delinquency data for periods other than 90 days past billing is not available due to system constraints. Therefore, such data has not been utilized for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances. For Card Member receivables in GCS as of December 31, 2014 and ICS and GCS as of December 31, 2013, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if the Company initiates collection procedures on an account prior to the account becoming 90 days past billing, the associated Card Member receivable balance is classified as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes.
Credit quality indicators for loans and receivables

The following tables present the key credit quality indicators as of or for the years ended December 31:

20142013
Net Write-Off RateNet Write-Off Rate
30 Days30 Days
Principal,Past DuePrincipal,Past Due
PrincipalInterest, &as a % ofPrincipalInterest, & as a % of
Only(a)Fees(a)TotalOnly(a)Fees(a)Total
Card Member Loans:
U.S. Card Services1.5%1.7%1.0%1.8%2.0%1.1%
International Card Services (b)2.0%2.4%1.6%1.9%2.3%1.4%
Card Member Receivables:
U.S. Card Services 1.6%1.8%1.7%1.7%1.9%1.6%
International Card Services (b)1.9%2.1%1.3%(c)(c)(c)
20142013
Net LossNet Loss
Ratio as90 DaysRatio as90 Days
a % ofPast Billinga % ofPast Billing
Chargeas a % ofChargeas a % of
VolumeReceivablesVolumeReceivables
Card Member Receivables:
International Card Services (c)(c)0.20%1.1%
Global Commercial Services 0.09%0.8%0.08%0.9%

  • The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, because the Company considers uncollectible interest and/or fees in estimating its reserves for credit losses, a net write-off rate including principal, interest and/or fees is also presented.
  • Beginning in 2014, write-offs for certain installment loan products have been reclassified from Card Member receivables to Card Member loans. Prior period write-offs have not been reclassified.
  • Historically, net loss ratio as a % of charge volume and 90 days past billings as a % of receivables were presented. Beginning in the first quarter 2014, as a result of system enhancements, 30 days past due as a % of total, net write-off rate (principal only) and Net write-off rate (principal and fees) have been presented.

Impaired Card Member loans and receivables

The following table provides additional information with respect to the Company’s impaired Card Member loans, which are not significant for GCS, and Card Member receivables, which are not significant for ICS and GCS, as of or for the years ended December 31:

As of December 31, 2014For the Year EndedDecember 31, 2014
Loans over
90 DaysLoans &TotalAverage
Past DueNon-ReceivablesImpairedUnpaidBalance ofInterest
& AccruingAccrualModifiedLoans &PrincipalAllowanceImpairedIncome
2014 (Millions)Interest(a)Loans(b)as a TDR(c)ReceivablesBalance(d)for TDRs(e)LoansRecognized
Card Member Loans:
U.S. Card Services $ 161 $ 241 $ 286 $ 688 $ 646 $ 67 $ 750 $ 49
International Card Services 57 57 56 62 16
Card Member Receivables:
U.S. Card Services 48 48 48 35 47
Total$ 218 $ 241 $ 334 $ 793 $ 750 $ 102 $ 859 $ 65
As of December 31, 2013For the Year EndedDecember 31, 2013
Loans over
90 DaysLoans &TotalAverage
Past DueNon-ReceivablesImpairedUnpaidBalance ofInterest
& AccruingAccrualModifiedLoans &PrincipalAllowanceImpairedIncome
2013 (Millions)Interest(a)Loans(b)as a TDR(c)ReceivablesBalance(d)for TDRs(e)LoansRecognized
Card Member Loans:
U.S. Card Services (f)$ 167 $ 294 $ 351 $ 812 $ 775 $ 78 $ 948 $ 46
International Card Services 54 4 5 63 62 67 16
Card Member Receivables:
U.S. Card Services 50 50 49 38 81
Total$ 221 $ 298 $ 406 $ 925 $ 886 $ 116 $ 1,096 $ 62
As of December 31, 2012For the Year EndedDecember 31, 2012
Loans over
90 DaysLoans &TotalAverage
Past DueNon-ReceivablesImpairedUnpaidBalance ofInterest
& AccruingAccrualModifiedLoans &PrincipalAllowanceImpairedIncome
2012 (Millions)Interest(a)Loans(b)as a TDR(c)ReceivablesBalance(d)for TDRs(e)LoansRecognized
Card Member Loans:
U.S. Card Services $ 73 $ 426 $ 627 $ 1,126 $ 1,073 $ 152 $ 1,221 $ 47
International Card Services 59 5 6 70 69 1 75 16
Card Member Receivables:
U.S. Card Services 117 117 111 91 135
Total$ 132 $ 431 $ 750 $ 1,313 $ 1,253 $ 244 $ 1,431 $ 63

  • The Company’s policy is generally to accrue interest through the date of write-off (i.e. 180 days past due). The Company establishes reserves for interest that the Company believes will not be collected. Amounts presented exclude loans modified as a TDR.
  • Non-accrual loans not in modification programs include certain Card Member loans placed with outside collection agencies for which the Company has ceased accruing interest.
  • Total loans and receivables modified as a TDR includes $34 million, $43 million and $320 million that are non-accrual and $26 million, $29 million and $6 million that are past due 90 days and still accruing interest as of December 31, 2014, 2013 and 2012, respectively.
  • Unpaid principal balance consists of Card Member charges billed and excludes other amounts charged directly by the Company such as interest and fees.
  • Represents the reserve for losses for TDRs, which are evaluated individually for impairment. The Company records a reserve for losses for all impaired loans. Refer to Card Member Loans Evaluated Individually and Collectively for Impairment in Note 4 for further disclosures regarding the reserve for losses on loans over 90 days past due and accruing interest and non-accrual loans, which are evaluated collectively for impairment.
  • For the year 2013, certain amounts and their related reserves have been reclassified between Non-Accrual Loans and Loans & Receivables Modified as TDR.
Troubled debt restructurings

The following table provides additional information with respect to the U.S. Card Services (USCS) Card Member loans and receivables modified as TDRs for the years ended December 31. The ICS and GCS Card Member loans and receivables modifications were not significant

Number ofOutstandingAverage Interest Average Payment
AccountsBalances(a,b)Rate ReductionTerm Extensions
2014(in thousands)($ in millions) (% points)(# of months)
Troubled Debt Restructurings:
Card Member Loans 46 $ 342 10(c)
Card Member Receivables 15 176 (c)12
Total 61 $ 518
Number ofOutstandingAverage Interest Average Payment
AccountsBalances(a,b)Rate ReductionTerm Extensions
2013(in thousands)($ in millions) (% points)(# of months)
Troubled Debt Restructurings:
Card Member Loans 60 $ 448 10(c)
Card Member Receivables 20 247 (c)12
Total 80 $ 695
Number ofOutstandingAverage Interest Average Payment
AccountsBalances(a,b)Rate ReductionTerm Extensions
2012(in thousands)($ in millions) (% points)(# of months)
Troubled Debt Restructurings:
Card Member Loans 106 $ 779 12(c)
Card Member Receivables 37 425 (c)13
Total 143 $ 1,204

  • Represents the outstanding balance immediately prior to modification. In certain modifications, the principal balance was reduced in the aggregate amount of $4 million and $24 million for the years ended December 31, 2013 and 2012, respectively. Modifications did not reduce the aggregate principal balance for the year ended December 31, 2014.
  • The outstanding balance includes principal, fees and accrued interest on Card Member loans and principal and fees on Card Member receivables.
  • For Card Member loans, there have been no payment term extensions. The Company does not offer interest rate reduction programs for Card Member receivables as the receivables are non-interest bearing.
Troubled debt restructurings that subsequently defaulted

The following table provides information for the years ended December 31, 2014, 2013 and 2012, with respect to the USCS Card Member loans and receivables modified as TDRs that subsequently defaulted within 12 months of modification. A Card Member is considered in default from a modification program after one and up to two consecutive missed payments, depending on the terms of the modification program. For all Card Members that defaulted from a modification program, the probability of default is factored into the reserves for Card Member loans and receivables. The defaulted ICS Card Member loan and receivable modifications were not significant.

Aggregated
Outstanding
Number ofBalances
2014 (Accounts in thousands, Dollars in millions)AccountsUpon Default(a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans 10 $ 85
Card Member Receivables 3 44
Total 13 $ 129
Aggregated
Outstanding
Number ofBalances
2013 (Accounts in thousands, Dollars in millions)AccountsUpon Default(a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans 18 $ 159
Card Member Receivables 3 38
Total 21 $ 197
Aggregated
Outstanding
Number ofBalances
2012 (Accounts in thousands, Dollars in millions)AccountsUpon Default(a)
Troubled Debt Restructurings That Subsequently Defaulted:
Card Member Loans 23 $ 182
Card Member Receivables 1 37
Total 24 $ 219

The outstanding balance includes principal, fees, and accrued interest on Card Member loans and principal and fees on Card Member receivables.

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Reserves For Losses (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Changes in the Card Member receivable reserve for losses

The following table presents changes in the Card Member receivables reserve for losses for the years ended December 31:

(Millions)  201420132012
Balance, January 1  $386$428$438
Provisions(a)  792648601
Net write-offs(b)(683)(669)(640)
Other(c)(30)(21)29
Balance, December 31  $465$386$428

  • Provisions for principal (resulting from authorized transactions) and fee reserve components.
  • Consists of principal (resulting from authorized transactions) and fee components, less recoveries of $358 million, $402 million and $383 million, including net write-offs from TDRs of $15 million, $12 million and $87 million, for the years ended December 31, 2014, 2013 and 2012, respectively.
  • Beginning in the first quarter 2014, reserves for card-related fraud losses of $(7) million are included in Other liabilities. Also includes foreign currency translation adjustments of $(15) million, $(4) million and $2 million for the years ended December 31, 2014, 2013 and 2012, respectively; a reclassification of Card Member bankruptcy reserves of $18 million from Other liabilities to credit reserves in 2012 only and other items of $(8) million, $(17) million and $9 million for the years ended December 31, 2014, 2013 and 2012, respectively.

Card Member receivables and related reserves evaluated separately and collectively for impairment

The following table presents Card Member receivables evaluated individually and collectively for impairment and related reserves as of December 31:

(Millions)  201420132012
Card Member receivables evaluated individually for impairment(a)$48$50$117
Related reserves(a)$35$38$91
Card Member receivables evaluated collectively for impairment $44,803$44,113$42,649
Related reserves(b)$430$348$337

  • Represents receivables modified in a TDR and related reserves. Refer to the Impaired Card Member Loans and Receivables discussion in Note 3 for further information.
  • The reserves include the quantitative results of analytical models that are specific to individual pools of receivables and reserves for internal and external qualitative risk factors that apply to receivables that are collectively evaluated for impairment.

Changes in the Card Member loans reserve for losses

The following table presents changes in the Card Member loans reserve for losses for the years ended December 31:

(Millions)201420132012
Balance, January 1$1,261$1,471$1,874
Provisions(a)1,1381,1151,030
Net write-offs
Principal(b)(1,023)(1,141)(1,280)
Interest and fees(b)(164)(150)(157)
Other(c)(11)(34)4
Balance, December 31$1,201$1,261$1,471

  • Provisions for principal (resulting from authorized transactions), interest and fee reserves components.
  • Consists of principal write-offs (resulting from authorized transactions), less recoveries of $428 million, $452 million and $493 million, including net write-offs from TDRs of $(10) million, $(1) million and $25 million, for the years ended December 31, 2014, 2013 and 2012, respectively. Recoveries of interest and fees were de minimis.
  • Beginning in the first quarter 2014, reserves for card-related fraud losses of $(6) million are included in Other liabilities. Also includes foreign currency translation adjustments of $(17) million, $(12) million and $7 million for the years ended December 31, 2014, 2013 and 2012, respectively, a reclassification of Card Member bankruptcy reserves of $4 million from Other liabilities to credit reserves in 2012 only and other items of $12 million, $(22) million and $(7) million for the years ended December 31, 2014, 2013 and 2012, respectively.

Card Member loans and related reserves evaluated separately and collectively for impairment

The following table presents Card Member loans evaluated individually and collectively for impairment and related reserves as of December 31:

(Millions)  201420132012
Card Member loans evaluated individually for impairment (a)$286$356$633
Related reserves(a)$67$78$153
Card Member loans evaluated collectively for impairment (b)$70,100$66,882$64,596
Related reserves(b)$1,134$1,183$1,318

  • Represents loans modified in a TDR and related reserves. Refer to the Impaired Card Member Loans and Receivables discussion in Note 3 for further information.
  • Represents current loans and loans less than 90 days past due, loans over 90 days past due and accruing interest, and non-accrual loans. The reserves include the quantitative results of analytical models that are specific to individual pools of loans and reserves for internal and external qualitative risk factors that apply to loans that are collectively evaluated for impairment.
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Investment Securities (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Schedule of Available for Sale Securities by Type

The following is a summary of investment securities as of December 31:

2014  20132012
  Gross  GrossEstimated    Gross  GrossEstimatedEstimated
UnrealizedUnrealizedFairUnrealizedUnrealizedFairFair
Description of Securities (Millions)CostGainsLossesValueCostGainsLossesValueValue
State and municipal obligations $3,366   $129  $(2)$3,493   $4,060  $54  $(79)$4,035$4,474
U.S. Government agency obligations 3     3   3    33
U.S. Government treasury obligations 346   4  350   318  3  (1)320338
Corporate debt securities 37   3  40   43  3  4679
Mortgage-backed securities (a)128   8  136   160  5  (1)164224
Equity securities (b)  1  1   29  95  124296
Foreign government bonds and obligations 350   9359   272  5  (1)276149
Other (c)50     (1)49   50    (2)4851
Total $4,280   $154   $(3)$4,431   $4,935  $165  $(84)$5,016$5,614

  • Represents mortgage-backed securities guaranteed by Fannie Mae, Freddie Mac or Ginnie Mae.
  • Primarily represents the Company’s investment in the Industrial and Commercial Bank of China (ICBC) as of December 31, 2013 and 2012.
  • Other comprises investments in various mutual funds.
Available-for-sale Securities, Continuous Unrealized Loss Position, Fair Value

The following table provides information about the Company’s investment securities with gross unrealized losses and the length of time that individual securities have been in a continuous unrealized loss position as of December 31:

20142013
Less than 12 months12 months or moreLess than 12 months12 months or more
GrossGrossGrossGross
EstimatedUnrealizedEstimatedUnrealizedEstimatedUnrealizedEstimatedUnrealized
Description of Securities (Millions)Fair ValueLossesFair ValueLossesFair ValueLossesFair ValueLosses
State and municipal obligations$$$ 72 $ (2)$ 1,320 $ (63)$106$(16)
Foreign government bonds and obligations 208 (1)
U.S. Government treasury obligations 166 (1)
Mortgage-backed securities 35 (1)
Other 33 (1) 30 (1) 17 (1)
Total$$$105 $(3)$1,759 $(67)$123$(17)
Available for Sale Securities Ratio of Fair Value to Amortized Cost

The following table summarizes the gross unrealized losses due to temporary impairments by ratio of fair value to amortized cost as of December 31:

Less than 12 months12 months or moreTotal
GrossGrossGross
Ratio of Fair Value toNumber ofEstimatedUnrealizedNumber ofEstimatedUnrealizedNumber ofEstimatedUnrealized
Amortized Cost (Dollars in millions)SecuritiesFair ValueLossesSecuritiesFair ValueLossesSecuritiesFair ValueLosses
2014:
90%–100%$$15 $105 $(3)15 $105 $(3)
Total as of December 31, 2014$$15 $105 $(3)15 $105 $(3)
2013:
90%–100%228$1,665$ (53)6$24$(2)234$1,689$(55)
Less than 90%1394(14)599(15)18193(29)
Total as of December 31, 2013241$1,759$(67)11$123$(17)252$1,882$(84)
Contractual maturities of investment securities

Contractual maturities and weighted average yields for investment securities, excluding equity securities and other securities, as of December 31, 2014 were as follows:

    Due after 1Due after 5
Due withinyear butyears butDue after
(Millions)1 yearwithin 5 yearswithin 10 years10 yearsTotal
State and municipal obligations(a)  $182  $74$233$3,004$3,493
U.S. Government agency obligations    33
U.S. Government treasury obligations  66  264812350
Corporate debt securities63440
Mortgage-backed securities(a)2134136
Foreign government bonds and obligations307745359
Total Estimated Fair Value  $561  $381$241$3,1984,381
Total Cost$560  $374$225$3,0714,230
Weighted average yields(b)(c)2.50%2.07%6.71%6.81%

  • The expected payments on state and municipal obligations and mortgage-backed securities may not coincide with their contractual maturities because the issuers have the right to call or prepay certain obligations.
  • Average yields for investment securities have been calculated using the effective yield on the date of purchase.
  • Yields on tax-exempt investment securities have been computed on a tax-equivalent basis using the U.S. federal statutory tax rate of 35 percent.
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Asset Securitizations (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Restricted cash held by trusts

The following table presents the restricted cash held by the Charge Trust and the Lending Trust as of December 31, 2014 and 2013, included in Other Assets on the Company’s Consolidated Balance Sheets:

(Millions)  2014  2013
Charge Trust  $2  $2
Lending Trust  62  56
Total $64$58
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Other Assets (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Other assets

The following is a summary of other assets as of December 31:

(Millions)  2014  2013
Goodwill  $3,024  $3,198
Deferred tax assets, net(a)  2,110  2,443
Prepaid expenses(b)  1,626  1,998
Other intangible assets, at amortized cost  854  817
Derivative assets(a)  711  329
Restricted cash(c)  384  486
Other  2,633  1,957
Total  $11,342  $11,228

  • Refer to Notes 21 and 14 for a discussion of deferred tax assets, net and derivative assets, respectively, as of December 31, 2014 and 2013. Derivative assets reflect the impact of master netting agreements. For 2014, $96 million of foreign deferred tax liabilities is reflected in Other Liabilities.
  • Includes prepaid miles and reward points acquired primarily from airline partners of approximately $1.1 billion and $1.5 billion as of December 31, 2014 and 2013, respectively, including approximately $0.6 billion and $0.9 billion, respectively, from Delta.
  • Includes restricted cash of approximately $64 million and $58 million as of December 31, 2014 and 2013, respectively, which is primarily held for coupon and certain asset-backed securitization maturities.

Changes in carrying amount of goodwill

The changes in the carrying amount of goodwill reported in the Company’s reportable operating segments and Corporate & Other were as follows:

      Corporate &  
(Millions)USCSICSGCSGNMS OtherTotal
Balance as of January 1, 2013  $ 175   $ 1,031 $ 1,544   $ 160   $ 271   $ 3,181
Acquisitions        
Dispositions        
Other, including foreign currency translation   (1)   21 (1)     (2)   17
Balance as of December 31, 2013  $ 174   $ 1,052 $ 1,543   $ 160   $ 269   $ 3,198
Acquisitions        
Dispositions   (102)       (102)
Other, including foreign currency translation     (70)     (2)   (72)
Balance as of December 31, 2014  $174  $ 982 $ 1,441   $160  $267  $ 3,024
Components of other intangible assets

The components of other intangible assets were as follows:

20142013
(Millions)Gross Carrying AmountAccumulated AmortizationNet Carrying AmountGross Carrying AmountAccumulated AmortizationNet Carrying Amount
Customer relationships(a)$1,455 $(754)$701 $ 1,297 $ (660)$ 637
Other255 (102)153 269 (89) 180
Total$1,710 $(856)$854 $ 1,566 $ (749)$ 817

Includes net intangibles acquired from airline partners of $340 million and $290 million as of December 31, 2014 and 2013, respectively, including approximately $206 million and $117 million, respectively, from Delta.

Estimated amortization expense for other intangible assets

Estimated amortization expense for other intangible assets over the next five years is as follows:

(Millions)20152016201720182019
Estimated amortization expense$ 158 $ 134 $ 117 $ 109 $ 87
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Customer Deposits (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Deposits By Component Alternative

As of December 31, customer deposits were categorized as interest-bearing or non-interest-bearing as follows

(Millions)  2014  2013
U.S.:    
Interest-bearing   $43,279   $40,831
Non-interest-bearing (includes Card Member credit balances of: 2014, $372 million; 2013, $340 million)418   360
Non-U.S.:    
Interest-bearing   115   121
Non-interest-bearing (includes Card Member credit balances of: 2014, $347 million; 2013, $437 million)359   451
Total customer deposits  $44,171   $41,763
Deposits By Type

Customer deposits by deposit type as of December 31 were as follows:

(Millions)  2014  2013
U.S. retail deposits:    
Savings accounts ― Direct  $ 26,159   $ 24,550
Certificates of deposit:
Direct   333    489
Third-party 7,838 6,929
Sweep accounts ―Third-party 8,949 8,863
Other retail deposits:    
Non-U.S. deposits and U.S. non-interest bearing deposits 173 155
Card Member credit balances ― U.S. and non-U.S. 719 777
Total customer deposits  $ 44,171   $ 41,763
Time Deposits By Maturity

The scheduled maturities of certificates of deposit as of December 31, 2014 were as follows:

(Millions)  U.S.  Non-U.S.  Total
2015  1,744   $21   $1,765
2016  2,136     2,136
2017  1,491     1,491
2018  1,480     1,480
2019  1,304     1,304
After 5 years  16     16
Total  $8,171   $21   $8,192
Time Deposits $250,000 Or More

As of December 31, certificates of deposit in denominations of $250,000 or more, in the aggregate, were as follows:

(Millions)  2014  2013
U.S.  $111  $148
Non-U.S.  17  
Total  $128  $148
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Debt (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Short-term borrowings

The Company’s short-term borrowings outstanding, defined as borrowings with original maturities of less than one year, as of December 31 were as follows:

  20142013
(Millions, except percentages)Outstanding BalanceYear-End Stated Rate on Debt(a)Outstanding BalanceYear-End Stated Rate on Debt(a)
Commercial paper  $ 769    0.29 %$ 200    0.19 %
Other short-term borrowings(b)(c)   2,711    0.81 4,821   1.08
Total  $ 3,480    0.69 %$5,021   1.04 %

  • For floating-rate debt issuances, the stated interest rates are weighted based on outstanding balances and floating rates in effect as of December 31, 2014 and 2013.
  • Includes interest-bearing overdrafts with banks of $470 million and $489 million as of December 31, 2014 and 2013, respectively. In addition, balances include fully drawn secured borrowing facility (maturing on September 15, 2015, which was repaid on February 18, 2014), certain book overdrafts (i.e., primarily timing differences arising in the ordinary course of business), short-term borrowings from banks, as well as interest-bearing amounts due to merchants in accordance with merchant service agreements. The secured borrowing facility gives the Company the right to sell up to $2.0 billion face amount of eligible certificates issued from the Lending Trust.
  • The Company paid $7.0 million and $7.2 million in fees to maintain the secured borrowing facility in 2014 and 2013, respectively.

Long-term debt

The Company’s long-term debt outstanding, defined as debt with original maturities of one year or greater, as of December 31 was as follows:

  20142013
(Millions, except percentages)Maturity DatesOutstanding Balance(a)Year-End Stated Rate on Debt(b)Year-End Effective Interest Rate with Swaps(b)(c)Outstanding Balance(a)Year-End Stated Rate on Debt(b)Year-End Effective Interest Rate with Swaps(b)(c)
American Express Company      
(Parent Company only)  
Fixed Rate Senior Notes2016-2042$ 7,535 5.15 % 4.20 %$8,784   5.43 % 4.60 %
Floating Rate Senior Notes2018 850 0.85 850 0.84
Subordinated Notes(d)  2024-2036   1,350 5.39 4.42 749   6.80
American Express Credit Corporation      
Fixed Rate Senior Notes  2015-2019   16,260 2.26 1.22 14,875   3.13 2.03
Floating Rate Senior Notes  2015-2019   4,400 0.82 2,855   1.14
Borrowings under Bank Credit Facilities  2016-2017   3,672 4.25 4,012   4.18
American Express Centurion Bank      
Fixed Rate Senior Notes  2015-2017   2,089 4.12 3.32 2,102   4.12 3.32
Floating Rate Senior Notes  2015-2018   675 0.68 675   0.67
American Express Bank, FSB      
Fixed Rate Senior Notes  2017   999 6.00 999   6.00
Floating Rate Senior Notes  2017   300 0.46 300   0.47
American Express Charge Trust II      
Floating Rate Senior Notes  2016-2018   3,700 0.41 4,200   0.49
Floating Rate Subordinated Notes  2016-2018   87 0.80 87   0.80
American Express Lending Trust
Fixed Rate Senior Notes2015-2017 6,100 1.11 2,600 0.72
Floating Rate Senior Notes2015-2019 8,876 0.72 10,685 0.81
Fixed Rate Subordinated Notes2015-2017 300 1.08 300 1.08
Floating Rate Subordinated Notes2015-2019 488 0.73 847 0.81
Other      
Fixed Rate Instruments(e)  2016-2033   143 3.09 239   3.95
Floating Rate Borrowings2015-2019 247 0.59 %276 0.62 %
Unamortized Underwriting Fees (116)(105)
Total Long-Term Debt    $ 57,955 2.34 %$ 55,330    2.56 %

  • The outstanding balances include (i) unamortized discount and premium, (ii) the impact of movements in exchange rates on foreign currency denominated debt and (iii) the impact of fair value hedge accounting on certain fixed-rate notes that have been swapped to floating rate through the use of interest rate swaps. Under fair value hedge accounting, the outstanding balances on these fixed-rate notes are adjusted to reflect the impact of changes in fair value due to changes in interest rates. Refer to Note 14 for more details on the Company’s treatment of fair value hedges.
  • For floating-rate debt issuances, the stated and effective interest rates are weighted based on outstanding balances and floating rates in effect as of December 31, 2014 and 2013.
  • Effective interest rates are only presented when swaps are in place to hedge the underlying debt.
  • For the $750 million of subordinated debentures issued in 2006 and outstanding as of December 31, 2014, the maturity date will automatically be extended to September 1, 2066, except in the case of either (i) a prior redemption or (ii) a default.
  • Includes $31 million and $109 million as of December 31, 2014 and 2013, respectively, related to capitalized lease transactions.
Aggregate annual maturities on long-term debt obligations

Aggregate annual maturities on long-term debt obligations (based on final maturity dates) as of December 31, 2014 were as follows:

(Millions)  2015  2016  2017  2018  2019  Thereafter  Total
American Express Company (Parent Company only)  $  $ 1,350   $ 1,500   $ 3,850   $ 641   $ 3,147   $ 10,488
American Express Credit Corporation   5,227    7,057    6,532    1,295    4,150      24,261
American Express Centurion Bank   1,305      1,300    125      2    2,732
American Express Bank, FSB       1,300          1,300
American Express Charge Trust II     2,500      1,287        3,787
American Express Lending Trust 5,422 500 5,639 2,886 1,317 15,764
Other   125    145    83      6    31    390
  $ 12,079   $ 11,552   $ 16,354   $ 9,443   $ 6,114   $ 3,180    58,722
Unamortized Underwriting Fees (116)
Unamortized Discount and Premium (932)
Impacts due to Fair Value Hedge Accounting 281
Total Long-Term Debt$ 57,955
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Other Liabilities (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Summary of other liabilities

The following is a summary of Other liabilities as of December 31:

(Millions)  2014  2013
Membership Rewards liability  $6,521  $6,151
Employee-related liabilities(a)2,258  2,227
Rebate and reward accruals(b)2,389  2,210
Deferred card and other fees, net  1,308  1,314
Book overdraft balances647442
Other(c)4,728  4,566
Total  $17,851  $16,910

  • Employee-related liabilities include employee benefit plan obligations and incentive compensation.
  • Rebate and reward accruals include payments to third-party card-issuing partners and cash-back reward costs.
  • Other includes accruals for general operating expenses, client incentives, advertising and promotion, restructuring and reengineering reserves and derivatives.

Carrying amount of deferred charge card and other fees

The carrying amount of deferred card and other fees, net of deferred direct acquisition costs and reserves for membership cancellations as of December 31 was as follows:

(Millions)  20142013
Deferred card and other fees(a)  $ 1,615 $ 1,609
Deferred direct acquisition costs   (176) (164)
Reserves for membership cancellations   (131) (131)
Deferred card and other fees, net$ 1,308 $ 1,314

Includes deferred fees for Membership Rewards program participants.

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Stock Plans (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Summary of Stock Option and RSA Activity

A summary of stock option and RSA activity as of December 31, 2014, and changes during the year is presented below:

  Stock Options  RSAs
(Shares in thousands)SharesWeighted-Average Exercise PriceSharesWeighted-AverageGrantPrice
Outstanding as of December 31, 2013 18,615 $ 44.98    9,578 $ 51.88
Granted   295 86.64    2,639 86.65
Exercised/vested   (5,893) 48.05    (3,427) 47.25
Forfeited   (242) 51.83    (916) 60.98
Expired   (46) 47.84   
Outstanding as of December 31, 2014 12,729 44.39    7,874 $ 64.48
Options vested and expected to vest as of December 31, 2014 12,726 44.39   
Options exercisable as of December 31, 2014 11,628$ 42.64   
Weighted-average remaining contractual life and aggregate intrinsic value of the Company's stock options outstanding, exerciseable, and vested and expected to vest

The weighted-average remaining contractual life and the aggregate intrinsic value (the amount by which the fair value of the Company’s stock exceeds the exercise price of the option) of the stock options outstanding, exercisable, and vested and expected to vest as of December 31, 2014 are as follows:

OutstandingExercisableVested and Expected to Vest
Weighted-average remaining contractual life (in years)3.8  3.5  3.8
Aggregate intrinsic value (millions)  $619  $586  $619
Weighted Average Assumptions Used

The fair value of each option is estimated on the date of grant using a Black-Scholes-Merton option-pricing model. The following weighted-average assumptions were used for grants issued in 2014, 2013 and 2012, the majority of which were granted in the beginning of each year:

201420132012
Dividend yield1.11.41.5
Expected volatility(a)463941
Risk-free interest rate2.21.31.3
Expected life of stock option (in years)(b)6.7  6.3  6.3  
Weighted-average fair value per option$32.36  $21.11  $17.48  

  • The expected volatility is based on both weighted historical and implied volatilities of the Company’s common stock price.
  • In 2014, 2013 and 2012, the expected life of stock options was determined using both historical data and expectations of option exercise behavior.
Summary of Stock Plan Expenses

The components of the Company’s total stock-based compensation expense (net of forfeitures) for the years ended December 31 are as follows:

(Millions)  2014  2013  2012
Restricted stock awards(a)  $193  $208  $197
Stock options(a)  13  23  29
Liability-based awards  84  119  70
Performance/market-based stock options    1
Total stock-based compensation expense (b)  $290  $350  $297

  • As of December 31, 2014, the total unrecognized compensation cost related to unvested RSAs and options of $211 million and $6 million, respectively, will be recognized ratably over the weighted-average remaining vesting period of 1.3 years and 2.1 years, respectively.
  • The total income tax benefit recognized in the Consolidated Statements of Income for stock-based compensation arrangements for the years ended December 31, 2014, 2013 and 2012 was $104 million, $127 million and $107 million, respectively.
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Commitments and Contigencies (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Minimum aggregate rental commitment under noncancelable operating leases

As of December 31, 2014, the minimum aggregate rental commitment under all non-cancelable operating leases (net of subleases of $34 million) was as follows:

(Millions)  
2015  $189
2016  161
2017  144
2018  126
2019  94
Thereafter  921
Total  $1,635
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Derivatives and Hedging Activities (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Schedule of derivative instruments in statement of financial position, fair value

The following table summarizes the total fair value, excluding interest accruals, of derivative assets and liabilities as of December 31:

Other Assets  Other Liabilities
Fair Value  Fair Value
(Millions)2014  2013  2014  2013
Derivatives designated as hedging instruments:      
Interest rate contracts      
Fair value hedges$ 314   $ 455   $ 4   $ 2
Total return contract
Fair value hedge 8
Foreign exchange contracts      
Net investment hedges 492    174    46    116
Total derivatives designated as hedging instruments 806    637    50    118
Derivatives not designated as hedging instruments:      
Foreign exchange contracts, including certain embedded derivatives(a) 185    64    114    95
Total derivatives, gross 991    701    164    213
Less: Cash collateral netting(b) (158) (336) (4)
Derivative asset and derivative liability netting(c) (122) (36) (122) (36)
Total derivatives, net(d) $ 711 $ 329 $ 38 $ 177

  • Includes foreign currency derivatives embedded in certain operating agreements.
  • Represents the offsetting of derivative instruments and the right to reclaim cash collateral (a receivable) or the obligation to return cash collateral (a payable) arising from derivative instrument(s) executed with the same counterparty under an enforceable master netting arrangement. Additionally, the Company received non-cash collateral from a counterparty in the form of security interest in U.S. Treasury securities with a fair value of $91 million and nil as of December 31, 2014 and 2013, respectively, none of which was sold or repledged. Such non-cash collateral economically reduces the Company’s risk exposure to $620 million as of December 31, 2014, but does not reduce the net exposure on the Company’s Consolidated Balance Sheets. Additionally, the Company posted $114 million and $26 million as of December 31, 2014 and 2013, respectively, as initial margin on its centrally cleared interest rate swaps; such amounts are recorded within Other receivables on the Company’s Consolidated Balance Sheets and are not netted against the derivative balances.
  • Represents the amount of netting of derivative assets and derivative liabilities executed with the same counterparty under an enforceable master netting arrangement.
  • The Company has no individually significant derivative counterparties and therefore, no significant risk exposure to any single derivative counterparty. The total net derivative assets and derivative liabilities are presented within Other assets and Other liabilities on the Company’s Consolidated Balance Sheets.
Effect of fair value hedges on results of operations

The following table summarizes the impact on the Consolidated Statements of Income associated with the Company’s hedges of its fixed-rate long-term debt and its investment in ICBC for the years ended December 31:

  Gains (losses) recognized in income
(Millions)  Derivative contractHedged item  Net hedge
  Income Statement  AmountIncome Statement  Amount   ineffectiveness 
Derivative relationship  Line Item  2014  20132012Line Item  201420132012  2014  20132012
Interest rate contracts  Other expenses    $(143)  $ (370)$ (178)Other expenses    $148 $ 351 $ 132   $5   $ (19)$ (46)
Total return contractOther non-interestOther non-interest
   revenues  $11   $ 15 $ (53) revenues  $(11)$ (15)$ 54   $  $$ 1
Derivative instruments gain loss recognized in income

The following table summarizes the impact on pretax earnings of derivatives not designated as hedges, as reported on the Consolidated Statements of Income for the years ended December 31:

  Pretax gains (losses)
    Amount
Description (Millions)  Income Statement Line Item  201420132012
Interest rate contracts   Other expenses  $$ 1 $ (1)
Foreign exchange contracts (a)Interest expense on long-term debt and other   (1)
  Other expenses  194 72 (56)
Cost of Card Member services 4
Total     $ 198 $ 73 $ (58)

Foreign exchange contracts include forwards and embedded foreign currency derivatives. Gains (losses) on these embedded derivatives are included in Other expenses.

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Fair Values (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Fair value assets and liabilities measured on recurring basis

The following table summarizes the Company’s financial assets and financial liabilities measured at fair value on a recurring basis, categorized by GAAP’s valuation hierarchy (as described in the preceding paragraphs), as of December 31:

  2014  2013
(Millions)  Total  Level 1  Level 2  Total  Level 1  Level 2
Assets:            
Investment securities:(a)          
Equity securities  $ 1   $ 1   $  $ 124   $124  $
Debt securities and other 4,430 350    4,080    4,892   320   4,572
Derivatives(a) 991    991    701      701
Total assets   5,422    351    5,071   5,717  444  5,273
Liabilities:            
Derivatives(a) 164      164   213    213
Total liabilities  $ 164   $  $ 164   $213  $  $213

  • Refer to Note 5 for the fair values of investment securities and to Note 14 for the fair values of derivative assets and liabilities, on a further disaggregated basis.

Estimated fair value of financial assets and financial liabilities

The following table discloses the estimated fair value for the Company’s financial assets and financial liabilities that are not required to be carried at fair value on a recurring basis, as of December 31, 2014 and 2013:

Carrying  Corresponding Fair Value Amount
2014 (Billions)ValueTotalLevel 1Level 2Level 3
Financial Assets:    
Financial assets for which carrying values equal or
approximate fair value  
Cash and cash equivalents$ 22 $ 22 $ 21 $ 1 (a)$
Other financial assets(b) 48 48 48
Financial assets carried at other than fair value
Loans, net   70    71 (c) 71
Financial Liabilities:    
Financial liabilities for which carrying values equal or
approximate fair value 61    61 61
Financial liabilities carried at other than fair value
Certificates of deposit(d)   8    8 8
Long-term debt  $ 58   $ 60 (c)$ $ 60 $
Carrying  Corresponding Fair Value Amount
2013 (Billions)ValueTotalLevel 1Level 2Level 3
Financial Assets:    
Financial assets for which carrying values equal or
approximate fair value  
Cash and cash equivalents$ 19 $ 19 $ 17 $ 2 (a)$
Other financial assets(b) 48 48 48
Financial assets carried at other than fair value
Loans, net   67    67 (c) 67
Financial Liabilities:    
Financial liabilities for which carrying values equal or
approximate fair value 60    60 60
Financial liabilities carried at other than fair value
Certificates of deposit(d)   7    8 8
Long-term debt  $ 55   $ 58 (c)$ $ 58 $

  • Reflects time deposits.
  • Includes accounts receivable (including fair values of Card Member receivables of $7.0 billion and $7.3 billion held by consolidated VIEs as of December 31, 2014 and 2013, respectively), restricted cash and other miscellaneous assets.
  • Includes fair values of loans of $29.9 billion and $31.0 billion, and long-term debt of $19.5 billion and $18.8 billion, held by consolidated VIEs as of December 31, 2014 and 2013, respectively.
  • Presented as a component of customer deposits on the Consolidated Balance Sheets.
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Guarantees (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Information related to guarantees

The following table provides information related to such guarantees as of December 31:

  Maximum potential  
undiscounted future
payments(a)Related liability(b)
(Billions)(Millions)
Type of Guarantee  2014  2013  2014  2013
Return and Merchant Protection$37   $37  $44   $84
Other(c) 8   8  67   77
Total  $45   $45  $111   $161

  • Represents the notional amounts that could be lost under the guarantees and indemnifications if there were a total default by the guaranteed parties. The maximum potential undiscounted future payments for Merchant Protection are measured using management’s best estimate of maximum exposure based on all eligible claims in relation to annual billed business volumes.
  • Included in Other liabilities on the Company’s Consolidated Balance Sheets.
  • Primarily includes guarantees related to the Company’s purchase protection, business dispositions and real estate.
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Common and Preferred Shares and Warrants (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Authorized shares and a reconciliation of common shares issued and outstanding

The following table shows authorized shares and provides a reconciliation of common shares issued and outstanding for the years ended December 31:

(Millions, except where indicated)  2014  20132012
Common shares authorized (billions)(a)  3.6   3.63.6
Shares issued and outstanding at beginning of year  1,064    1,105 1,164
Repurchases of common shares  (49)   (55) (69)
Other, primarily stock option exercises and restricted stock awards granted  8    14 10
Shares issued and outstanding as of December 31  1,023    1,064 1,105

Of the common shares authorized but unissued as of December 31, 2014, approximately 56 million shares are reserved for issuance under employee stock and employee benefit plans.

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Changes in Accumulated Other Comprehensive (Loss) Income (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Components of comprehensive income (loss), net of tax

Changes in each component of AOCI for the three years ended December 31 were as follows:

(Millions), net of tax(a)Net Unrealized Gains (Losses) on Investment SecuritiesNet Unrealized Gains (Losses) on Cash Flow HedgesForeign Currency Translation AdjustmentsNet Unrealized Pension and Other Postretirement Benefit LossesAccumulated Other Comprehensive (Loss) Income
Balances as of December 31, 2011  $ 288 $ (1)$ (682)$ (481)$ (876)
Net unrealized gains   106 106
(Decrease) increase due to amounts reclassified into earnings   (79) 1 1 (77)
Net translation gain of investments in foreign operations   215 215
Net (losses) related to hedges of investment in foreign operations   (288) (288)
Pension and other postretirement (losses) benefit   (7) (7)
Net change in accumulated other comprehensive income (loss)   27 1 (72) (7) (51)
Balances as of December 31, 2012   315 (754) (488) (927)
Net unrealized (losses)   (159) (159)
(Decrease) due to amounts reclassified into earnings   (93) (93)
Net translation (loss) of investments in foreign operations   (589) (589)
Net gains related to hedges of investment in foreign operations   253 253
Pension and other postretirement benefit gains   89 89
Net change in accumulated other comprehensive (loss) income    (252) (336) 89 (499)
Balances as of December 31, 2013   63 (1,090) (399) (1,426)
Net unrealized gains    104 104
(Decrease) increase due to amounts reclassified into earnings   (71) 5 (66)
Net translation (loss) of investments in foreign operations   (869) (869)
Net gains related to hedges of investment in foreign operations   455 455
Pension and other postretirement (losses) benefit   (117) (117)
Net change in accumulated other comprehensive income (loss)   33 (409) (117) (493)
Balances as of December 31, 2014  $ 96 $$ (1,499)$ (516)$ (1,919)

The following table shows the tax impact for the three years ended December 31 for the changes in each component of accumulated other comprehensive (loss) income:

(Millions)  201420132012
Investment securities  $ 19 $ (142)$ 7
Cash flow hedges   1
Foreign currency translation adjustments   (64) (49) 24
Net investment hedges 273 135 (176)
Pension and other postretirement benefit losses   (46) 56
Total tax impact  $ 182 $$ (144)
Accumulated Other Comprehensive Loss Income Tax Effect Disclosure Text Block

The following table shows the tax impact for the three years ended December 31 for the changes in each component of accumulated other comprehensive (loss) income:

(Millions)  201420132012
Investment securities  $ 19 $ (142)$ 7
Cash flow hedges   1
Foreign currency translation adjustments   (64) (49) 24
Net investment hedges 273 135 (176)
Pension and other postretirement benefit losses   (46) 56
Total tax impact  $ 182 $$ (144)
Reclassification out of accumulated other comprehensive (loss) income

The following table presents the effects of reclassifications out of AOCI and into the Consolidated Statements of Income for the years ended December 31

(Gains) losses recognized in income
Amount
Description (Millions)Income Statement Line Item20142013
Available-for-sale securities
Net gain in AOCI reclassifications for previously unrealized net gains on
investment securitiesOther non-interest revenues$ 111 $ 145
Related income tax expenseIncome tax provision (40) (52)
Reclassification to net income related to available-for-sale securities 71 93
Foreign currency translation adjustments
Reclassification of realized losses on translation adjustments and related hedgesOther expenses (9)
Related income tax expenseIncome tax provision 4
Reclassification of foreign currency translation adjustments (5)
Total$ 66 $ 93
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Non-Interest Revenue and Expense Detail (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Details of other commissions and fees

The following is a detail of Other commissions and fees for the years ended December 31:

(Millions)  201420132012
Foreign currency conversion fee revenue  $877 $ 877 $ 855
Delinquency fees  722 667 604
Loyalty Partner-related fees383 310 290
Service fees  366 375 362
Other(a)  160 185 206
Total Other commissions and fees  $2,508 $ 2,414 $ 2,317

Other primarily includes fee revenue from fees related to Membership Rewards programs.

Details of other revenues

The following is a detail of Other revenues for the years ended December 31:

(Millions)  20142013  2012
Gain on sale of investment in Concur Technologies $744$-$-
Global Network Services partner revenues694650664
Net realized gains on investment securities(a)  100  136  126
Other(b)  1,451  1,488  1,635
Total Other revenues  $2,989  $2,274  $2,425

  • Net realized gains on investment securities include gross losses of nil, nil and $1 million for the years ended December 31, 2014, 2013 and 2012. Specific identification method is used to reclass unrealized gain (losses) into earnings from AOCI upon sale or maturity.
  • Other includes revenues arising from foreign exchange gains on cross-border Card Member spending, merchant-related fees, insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, revenues related to the GBT JV transition services agreement, earnings from equity method investments and other miscellaneous revenue and fees.

Detail of marketing, promotion, rewards and Card Member services

The following is a detail of Marketing, promotion, rewards, Card Member services and other for the years ended December 31:

(Millions)  201420132012
Marketing and promotion  $3,320$3,043$2,890
Card Member rewards  6,9316,4576,282
Card Member services and other  822767772
Total Marketing, promotion, rewards, Card Member services and other $11,073$10,267$9,944
Detail of other, net expense

The following is a detail of Other, net expenses for the years ended December 31:

(Millions)  20142013  2012
Professional services  $3,008$3,102  $2,963
Occupancy and equipment   1,807 1,904   1,823
Card-related fraud losses369278  278
Communications  383379  383
Gain on business travel joint venture transaction(630)-  -
Other(a)  1,1521,1331,404
Total Other, net  $6,089$6,796  $6,851

Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations (other than the business travel joint venture transaction), litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner-related expenses.

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Restructuring Charges (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Restructuring Charges

The following table summarizes the Company’s restructuring reserves activity for the years ended December 31, 2014, 2013 and 2012:

(Millions)  SeveranceOther(a)Total
Liability balance as of December 31, 2011  $ 170 $ 30 $ 200
Restructuring charges, net of $16 in revisions(b)   366 37 403
Payments   (124) (9) (133)
Liability balance as of December 31, 2012   412 58 470
Restructuring charges, net of $4 in revisions(b)   (7) 3 (4)
Payments   (206) (23) (229)
Other non-cash(c)   (3) (1) (4)
Liability balance at December 31, 2013   196 37 233
Restructuring charges, net of $35 in revisions(b)   383 28 411
Payments   (93) (22) (115)
Other non-cash(d) (51) (8) (59)
Liability balance as of December 31, 2014(e)  $ 435 $ 35   $ 470

  • Other primarily includes facility exit and contract termination costs.
  • Revisions primarily relate to higher than anticipated redeployments of displaced employees to other positions within the Company, business changes and modifications to existing initiatives.
  • Consists primarily of foreign exchange impacts.
  • Consists of $42 million reserve transferred to the GBT JV in the second quarter of 2014 as part of the GBT sale and $17 million of foreign exchange and other non-cash charges.
  • The majority of cash payments related to the remaining restructuring liabilities are expected to be completed in 2015, and to a lesser extent certain contractual long-term severance arrangements and lease obligations are expected to be completed in 2016 and 2019, respectively.

Restructuring charges, by reportable segment

The following table summarizes the Company’s restructuring charges, net of revisions, by reportable operating segment and Corporate & Other for the year ended December 31, 2014, and the cumulative amounts relating to the restructuring programs that were in progress during 2014 and initiated at various dates between 2009 and 2014.

    Cumulative Restructuring Expense Incurred To Date On
2014In-Progress Restructuring Programs
  Total Restructuring      
Charges, net
(Millions)revisionsSeveranceOtherTotal
USCS  $38  $66  $6  $72
ICS  139  220  1  221
GCS  54  249  18  267
GNMS  25  68   -   68
Corporate & Other  155  195  96  291(a)
Total  $411  $798  $121  $919(b)

  • Corporate & Other includes certain severance and other charges of $222 million related to Company-wide support functions which were not allocated to the Company’s reportable operating segments, as these were corporate initiatives, which is consistent with how such charges were reported internally.
  • As of December 31, 2014, the total expenses to be incurred for previously approved restructuring activities that were in progress are not expected to be materially different than the cumulative expenses incurred to date for these programs.
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Income Taxes (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Components of income tax expense

The components of income tax expense for the years ended December 31 included in the Consolidated Statements of Income were as follows:

(Millions)201420132012
Current income tax expense:
U.S. federal$ 2,136 $ 1,730 $ 982
U.S. state and local 264 288 189
Non-U.S. 412 514 445
Total current income tax expense 2,812 2,532 1,616
Deferred income tax expense (benefit):
U.S. federal 352 113 359
U.S. state and local 39 4 39
Non-U.S. (97) (120) (45)
Total deferred income tax expense 294 (3) 353
Total income tax expense$ 3,106 $ 2,529 $ 1,969
Effective income tax rate

A reconciliation of the U.S. federal statutory rate of 35% percent to the Company’s actual income tax rate for the years ended December 31 on continuing operations was as follows:

201420132012
U.S. statutory federal income tax rate 35.0 % 35.0 % 35.0 %
(Decrease) increase in taxes resulting from:
Tax-exempt income (1.5) (1.6) (1.6)
State and local income taxes, net of federal benefit 2.7 3.1 2.5
Non-U.S. subsidiaries earnings(a) (2.2) (2.8) (5.2)
Tax settlements(b) (0.5) (1.9) (0.2)
All other 1.0 0.3
Actual tax rates(a) 34.5 % 32.1 % 30.5 %

  • Results for all years primarily included tax benefits associated with the undistributed earnings of certain non-U.S. subsidiaries that were deemed to be reinvested indefinitely. In addition, 2012 included tax benefits of $146 million, which decreased the actual tax rates by 2.3 percent related to the realization of certain foreign tax credits.
  • Relates to the resolution of tax matters in various jurisdictions.
Components of deferred tax assets and liabilities

The significant components of deferred tax assets and liabilities as of December 31 are reflected in the following table:

(Millions)20142013
Deferred tax assets:
Reserves not yet deducted for tax purposes$ 3,926 $ 3,813
Employee compensation and benefits 789 721
Other 266 546
Gross deferred tax assets 4,981 5,080
Valuation allowance (75) (121)
Deferred tax assets after valuation allowance 4,906 4,959
Deferred tax liabilities:
Intangibles and fixed assets 1,597 1,465
Deferred revenue 498 453
Deferred interest 350 363
Asset securitization 162 130
Investment in joint ventures 223 10
Other 62 95
Gross deferred tax liabilities 2,892 2,516
Net deferred tax assets$ 2,014 $ 2,443
Changes in unrecognized tax benefits

The following table presents changes in unrecognized tax benefits:

(Millions)201420132012
Balance, January 1$ 1,044 $ 1,230 $ 1,223
Increases:
Current year tax positions 4 124 51
Tax positions related to prior years 111 176 64
Decreases:
Tax positions related to prior years (181) (371) (44)
Settlements with tax authorities (67) (94) (25)
Lapse of statute of limitations (1) (21) (37)
Effects of foreign currency translations (1) (2)
Balance, December 31$ 909 $ 1,044 $ 1,230
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Earnings Per Common Share (EPS) (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Computation of basic and diluted EPS

The computations of basic and diluted EPS for the years ended December 31 were as follows:

(Millions, except per share amounts)  201420132012
Numerator:  
Basic and diluted:  
Net income  $5,885$5,359$4,482
Earnings allocated to participating share awards(a) (46) (47) (49)
Net income attributable to common shareholders  $5,839$5,312$4,433
Denominator:(a)
Basic: Weighted-average common stock  1,0451,0821,135
Add: Weighted-average stock options(b)676
Diluted  1,0511,0891,141
  
Basic EPS  $5.58$4.91$3.91
Diluted EPS$5.56$4.88$3.89

  • The Company’s unvested restricted stock awards, which include the right to receive non-forfeitable dividends or dividend equivalents, are considered participating securities. Calculations of EPS under the two-class method exclude from the numerator any dividends paid or owed on participating securities and any undistributed earnings considered to be attributable to participating securities. The related participating securities are similarly excluded from the denominator.
  • The dilutive effect of unexercised stock options excludes 0.2 million, 0.1 million and 7.6 million options from the computation of EPS for the years ended December 31, 2014, 2013 and 2012, respectively, because inclusion of the options would have been anti-dilutive.

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Regulatory Matters and Capital Adequacy (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Regulatory capital ratios

The following table presents the regulatory capital ratios for the Company and the Banks:

CET1Tier 1TotalCET1Tier 1TotalTier 1
(Millions, except percentages)capital(b)capitalcapitalcapital ratio(b)capital ratiocapital ratioleverage ratio
December 31, 2014:(a)      
American Express Company  $ 17,525 $ 18,176   $ 20,801   13.1 13.6 15.6 11.8
American Express Centurion Bank   6,174 6,174    6,584   18.8 18.8 20.1 18.7
American Express Bank, FSB   6,722 6,722    7,604   14.2 14.2 16.0 15.1 (c)
December 31, 2013:      
American Express Company  (b)$16,174  $18,585  (b)12.514.410.9
American Express Centurion Bank  (b)6,366  6,765  (b)19.921.219.0
American Express Bank, FSB  (b)6,744  7,662  (b)15.617.717.5(c)
Well-capitalized ratios(e)      (f)6.010.05.0(d)
Minimum capital ratios(e)      4.05.58.04.0

  • Beginning in 2014, as a Basel III Advanced Approaches institution, capital ratios are reported using Basel III capital definitions, inclusive of transition provisions and Basel I risk-weighted assets.
  • As part of the new Basel III capital rule, effective for 2014, Basel III Advanced Approaches institutions are required to disclose Common Equity Tier 1 capital and associated ratio.
  • FSB Tier 1 leverage ratio is calculated using ending total assets in 2013 and average total assets in 2014 as prescribed by OCC regulations applicable to federal savings banks.
  • Represents requirements for banking subsidiaries to be considered “well-capitalized” pursuant to regulations issued under the Federal Deposit Insurance Corporation Improvement Act. There is no “well-capitalized” definition for the Tier 1 leverage ratio for a bank holding company.
  • As defined by the regulations issued by the Federal Reserve, OCC and FDIC for the year ended December 31, 2014.
  • Beginning January 1, 2015, Basel III CET1 well-capitalized ratios become relevant capital measures under the prompt and corrective action requirements defined by the regulations for Advanced Approaches institutions.

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Significant Credit Concentrations (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Maximum credit exposure by category

The following table details the Company’s maximum credit exposure by category, including the credit exposure associated with derivative financial instruments, as of December 31:

(Billions)  2014  2013
On-balance sheet:    
Individuals(a)  $ 101   $ 98
Financial institutions(b)   25    22
U.S. Government and agencies(c)   4    4
All other(d)   17    17
Total on-balance sheet(e)   147   141
Unused lines-of-credit ― individuals(f)  $ 278   $265

  • Individuals primarily include Card Member loans and receivables.
  • Financial institutions primarily include debt obligations of banks, broker-dealers, insurance companies and savings and loan associations.
  • U.S. Government and agencies represent debt obligations of the U.S. Government and its agencies, states and municipalities and government-sponsored entities.
  • All other primarily includes Card Member receivables from other corporate institutions.
  • Certain distinctions between categories require management judgment.
  • Because charge card products generally have no preset spending limit, the associated credit limit on charge products is not quantifiable. Therefore, the quantified unused line-of-credit amounts only include the approximate credit line available on lending products.

Card Member loans and receivables exposure

The following table details the Company’s Card Member loans and receivables exposure (including unused lines-of-credit on Card Member loans) in the U.S. and outside the U.S. as of December 31:

(Billions)  2014  2013
On-balance sheet:    
U.S.  $ 94   $89
Non-U.S.   21   22
On-balance sheet(a)(b)   115   111
Unused lines-of-credit ― individuals:    
U.S.   234   219
Non-U.S.   44   46
Total unused lines-of-credit ― individuals  $ 278   $265

  • Represents Card Member loans to individuals as well as receivables from individuals and corporate institutions as discussed in footnotes (a) and (d) from the previous table.
  • The remainder of the Company’s on-balance sheet exposure includes cash, investments, other loans, other receivables and other assets including derivative financial instruments. These balances are primarily within the U.S.

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Reportable Operating Segment (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Operating segment information

The following table presents certain selected financial information as of or for the years ended December 31, 2014, 2013 and 2012:

    Corporate &
(Millions, except where indicated)USCSICSGCSGNMSOther(a)Consolidated
2014    
Non-interest revenues$ 12,732   $ 4,737 $ 5,173   $ 5,426 $ 752 $ 28,820
Interest income 5,786    1,085 15    52 241 7,179
Interest expense 604    330 240    (269) 802 1,707
Total revenues net of interest expense 17,914    5,492 4,948    5,747 191 34,292
Total provision 1,396    370 180    93 5 2,044
Pretax income (loss) from continuing operations 5,100    449 2,408    2,620 (1,586) 8,991
Income tax provision (benefit) 1,900    38 865    960 (657) 3,106
Net income (loss) 3,200    411 1,543    1,660 (929) 5,885
Total equity (billions)10.4  3.03.8  2.01.5 20.7
2013    
Non-interest revenues 12,123    4,644 5,085    5,229 846 27,927
Interest income 5,565    1,118 13    32 277 7,005
Interest expense 693    361 245    (252) 911 1,958
Total revenues net of interest expense 16,995    5,401 4,853    5,513 212 32,974
Total provision 1,250    388 129    67 (2) 1,832
Pretax income (loss) from continuing operations 4,994    643 1,244    2,469 (1,462) 7,888
Income tax provision (benefit) 1,801    12 384    894 (562) 2,529
Net income (loss) 3,193    631 860    1,575 (900) 5,359
Total equity (billions)9.3  3.13.7  2.01.4 19.5
2012    
Non-interest revenues11,469  4,5614,995  5,005 897 26,927
Interest income5,342  1,14711  233316,854
Interest expense765  402257   (243) 1,045 2,226
Total revenues net of interest expense16,046  5,3064,749  5,27118331,555
Total provision1,253  279106  7311,712
Pretax income (loss) from continuing operations4,069659960  2,219 (1,456)6,451
Income tax provision (benefit) 1,477    25 316  776 (625)1,969
Net income (loss)2,592  634644  1,443 (831)4,482
Total equity (billions)$8.7  $2.9$3.6  $2.0$1.7$ 18.9

Corporate & Other includes adjustments and eliminations for intersegment activity.

Total revenues net of interest expense and pretax income

The following table presents the Company’s total revenues net of interest expense and pretax income (loss) from continuing operations in different geographic regions:

(Millions)  U.S.  EMEA(a)JAPA(a)LACC(a)Other Unallocated(b)Consolidated
2014(c)    
Total revenues net of interest expense  $ 24,855   $ 3,767 $ 2,934 $ 2,888 $ (152)$ 34,292
Pretax income (loss) from continuing operations   8,869    525 463 683 (1,549) 8,991
2013(c)    
Total revenues net of interest expense  $ 23,745   $ 3,700 $ 2,952 $ 2,900 $ (323)$32,974
Pretax income (loss) from continuing operations   7,679    524 488 701 (1,504)7,888
2012(c)    
Total revenues net of interest expense  $ 22,631   $ 3,594 $ 3,106 $ 2,774 $ (550)$31,555
Pretax income (loss) from continuing operations   6,468    505 426 605 (1,553)6,451

  • EMEA represents Europe, the Middle East and Africa; JAPA represents Japan, Asia/Pacific and Australia; and LACC represents Latin America, Canada and the Caribbean.
  • Other Unallocated includes net costs which are not directly allocable to specific geographic regions, including costs related to the net negative interest spread on excess liquidity funding and executive office operations expenses.
  • The data in the above table is, in part, based upon internal allocations, which necessarily involve management’s judgment.
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Parent Company (Tables)
12 Months Ended
Dec. 31, 2014
Table Text Block [Abstract]
Condensed Statements of Income

PARENT COMPANY CONDENSED STATEMENTS OF INCOME

Years Ended December 31 (Millions)  201420132012
Revenues  
Non-interest revenues  
Gain on sale of securities  $ 99 $ 135 $ 121
Other   270 5 (12)
Total non-interest revenues   369 140 109
Interest income   141 134 137
Interest expense   (543) (583) (609)
Total revenues net of interest expense   (33) (309) (363)
Expenses  
Salaries and employee benefits   275 206 165
Other   357 261 214
Total   632 467 379
Pretax loss   (665) (776) (742)
Income tax benefit   (249) (297) (258)
Net loss before equity in net income of subsidiaries and affiliates    (416) (479) (484)
Equity in net income of subsidiaries and affiliates 6,301 5,838 4,966
Net income  $ 5,885 $ 5,359 $ 4,482
Condensed Balance Sheets

PARENT COMPANY CONDENSED BALANCE SHEETS

As of December 31 (Millions)  2014  2013
Assets  
Cash and cash equivalents  $ 8,824 $ 6,076
Investment securities   1 123
Equity in net assets of subsidiaries and affiliates 20,123 19,571
Accounts receivable, less reserves   134 378
Premises and equipment, less accumulated depreciation: 2014, $106; 2013, $76   139 136
Loans to subsidiaries and affiliates   7,809 5,236
Due from subsidiaries and affiliates   1,477 1,126
Other assets   365 335
Total assets   38,872 32,981
Liabilities and Shareholders’ Equity  
Liabilities
Accounts payable and other liabilities   1,590 1,386
Due to subsidiaries and affiliates 964 926
Short-term debt of subsidiaries and affiliates 5,937 819
Long-term debt   9,708 10,354
Total liabilities   18,199 13,485
Shareholders’ equity  
Preferred Shares
Common shares   205 213
Additional paid-in capital   12,874 12,202
Retained earnings   9,513 8,507
Accumulated other comprehensive loss   (1,919) (1,426)
Total shareholders’ equity   20,673 19,496
Total liabilities and shareholders’ equity  $ 38,872 $32,981
Condensed Cash Flows

PARENT COMPANY CONDENSED STATEMENTS OF CASH FLOWS

Years Ended December 31 (Millions)201420132012
Cash Flows from Operating Activities  
Net income  $ 5,885 $5,359 $4,482
Adjustments to reconcile net income to cash provided by operating activities:  
Equity in net income of subsidiaries and affiliates   (6,301)(5,838)(4,966)
Dividends received from subsidiaries and affiliates   5,455 4,768 3,355
Gain on sale of securities   (99)(135) (121)
Other operating activities, primarily with subsidiaries and affiliates   173 324 196
Premium paid on debt exchange (541)
Net cash provided by operating activities   5,113 4,478 2,405
Cash Flows from Investing Activities  
Sales of available-for-sale investment securities   111 157 118
Purchase of premises and equipment   (39)(39)(38)
Loans to subsidiaries and affiliates (2,574)1,498 (1,601)
Investments in subsidiaries and affiliates   (11)
Net cash (used in) provided by investing activities   (2,502)1,616 (1,532)
Cash Flows from Financing Activities  
(Principal payments on) / issuance of long-term debt   (655)843
Short-term debt of subsidiaries and affiliates 5,118 (1,497)1,421
Issuance of American Express preferred shares 742
Issuance of American Express common shares and other   362 721 443
Repurchase of American Express common shares   (4,389)(3,943)(3,952)
Dividends paid   (1,041)(939)(902)
Net cash provided by (used in) financing activities   137 (4,815)(2,990)
Net increase (decrease) in cash and cash equivalents   2,748 1,279 (2,117)
Cash and cash equivalents at beginning of year  6,076 4,797 6,914
Cash and cash equivalents at end of year  $8,824 $6,076 $4,797
Supplemental cash flow information
Non-cash financing activities
Charge related to impact of debt exchange on long-term debt $ $ $ 439
Gain on business travel joint venture transaction$ 630 $$
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Quarterly Financial Data (unaudited) (Tables)
12 Months Ended
Dec. 31, 2014
Quartertly Financial Data [Abstract]
Quarterly financial data
(Millions, except per share amounts)  2014  2013
Quarters Ended   12/31  9/306/303/31  12/319/306/303/31
Total revenues net of interest expense  $ 9,107   $ 8,329 $ 8,657 $ 8,199   $ 8,547 $ 8,301 $ 8,245 $ 7,881
Pretax income   2,225    2,246 2,312 2,208    1,980 2,004 1,995 1,909
Net income   1,447    1,477 1,529 1,432    1,308 1,366 1,405 1,280
Earnings Per Common Share — Basic:      
Net income attributable to common
shareholders(a)  $ 1.40   $ 1.41 $ 1.44 $ 1.34   $ 1.22 $ 1.26 $ 1.28 $ 1.15
Earnings Per Common Share — Diluted:      
Net income attributable to common
shareholders(a)   1.39    1.40 1.43 1.33    1.21 1.25 1.27 1.15
Cash dividends declared per common share   0.26    0.26 0.26 0.23    0.23 0.23 0.23 0.20
Common share price:      
High   94.89    96.24 96.04 94.35    90.79 78.63 78.61 67.48
Low  $ 78.41   $ 85.75 $ 83.99 $ 82.63   $ 72.08 $ 71.47 $ 63.43 $ 58.31

Represents net income, less earnings allocated to participating share awards of $11 million for the quarter ended December 31, 2014, $11 million for the quarter ended September 30, 2014, $12 million for the quarter ended June 30, 2014, $12 million for the quarter ended March 31, 2014, $11 million for the quarter ended December 31, 2013, $12 million for the quarter ended September 30, 2013, $13 million for the quarter ended June 30, 2013 and $11 million for the quarter ended March 31, 2013.

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Summary of Significant Accounting Policies (Details Textuals) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Property, Plant and Equipment [Line Items]
Original maturities of cash and cash equivalents 90 days or less
Net foreign currency transaction gain $ 44 $ 108 $ 120
Software [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment, Useful Life 5 years 0 months 0 days
Equipment [Member] | Minimum [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment, Useful Life 3 years 0 months 0 days
Equipment [Member] | Maximum [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment, Useful Life 10 years 0 months 0 days
Building [Member] | Minimum [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment, Useful Life 30 years 0 months 0 days
Building [Member] | Maximum [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment, Useful Life 50 years 0 months 0 days
Leasehold Improvements [Member] | Minimum [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment, Useful Life 5 years 0 months 0 days
Leasehold Improvements [Member] | Maximum [Member]
Property, Plant and Equipment [Line Items]
Property, Plant and Equipment, Useful Life 10 years 0 months 0 days
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Acquisitions and Divestitures Textual ( Details) (USD $)
3 Months Ended 12 Months Ended
Jun. 30, 2014
Dec. 31, 2014
Dec. 31, 2013
Acquisition Textuals [Abstract]
Cash payment due to extinguishing a portion of NCI $ 132,000,000
Long-term liability incurred as a cause of the extinguishment of a portion of NCI 121,000,000
Reduction in equity due to extinguishment of a portion of NCI 107,000,000
Ownership percentage by the Company 50.00%
Fair value portion of investments accounted under the equity method. 900,000,000
Cash invested by third party in joint venture 900,000,000
Ownership percentage by Investor 50.00%
Deconsolidation gain amount, before tax 626,000,000 630,000,000
Deconsolidation gain amount, after tax $ 409,000,000 $ 412,000,000
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Accounts Receivable and Loans (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Accounts receivable segment information
Card Member receivables $ 44,851 $ 44,163
Less: Reserve for losses 465 386 428 438
Card Member receivables, net 44,386 43,777
Other receivables, net 2,614 3,408
Accounts Receivable and Loans Textuals [Abstract]
Other receivables, reserves 61 71
Variable Interest Enterprise [Member]
Accounts receivable segment information
Card Member receivables 7,025 7,329
Card Member receivables, net 7,000 7,300
U S Card Services [Member]
Accounts receivable segment information
Card Member receivables 22,468 21,842
U S Card Services [Member] | Variable Interest Enterprise [Member]
Accounts Receivable and Loans Textuals [Abstract]
Gross Card Member receivables available to settle the obligations of a variable interest entity 7,000 7,300
International Card Services [Member]
Accounts receivable segment information
Card Member receivables 7,653 7,771
Global Commercial Services [Member]
Accounts receivable segment information
Card Member receivables 14,583 14,391
Global Commercial Services [Member] | Airline [Member]
Accounts Receivable and Loans Textuals [Abstract]
Gross Card Member receivables available to settle the obligations of a variable interest entity 636 836
Global Commercial Services [Member] | Airline [Member] | Delta [Member]
Accounts Receivable and Loans Textuals [Abstract]
Gross Card Member receivables available to settle the obligations of a variable interest entity 606 628
Global Network And Merchant Services [Member]
Accounts receivable segment information
Card Member receivables 147 159
Global Network And Merchant Services [Member] | Non United States [Member]
Accounts Receivable and Loans Textuals [Abstract]
Gross Card Member receivables available to settle the obligations of a variable interest entity $ 13,300 $ 13,800
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Accounts Receivable and Loans (Details 1) (USD $)
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Loans segment information
Card Member loans $ 70,385,000,000 $ 67,238,000,000
Less: Reserve for losses 1,201,000,000 1,261,000,000 1,471,000,000 1,874,000,000
Card Member loans, net 69,184,000,000 65,977,000,000
Other loans, net 920,000,000 608,000,000
Accounts Receivable and Loans Textuals [Abstract]
Other loans, reserves 12,000,000 13,000,000
Variable Interest Enterprise [Member]
Loans segment information
Card Member loans 30,115,000,000 31,245,000,000
U S Card Services [Member]
Loans segment information
Card Member loans 62,592,000,000 58,395,000,000
U S Card Services [Member] | Variable Interest Enterprise [Member]
Accounts Receivable and Loans Textuals [Abstract]
Gross Card Member loans available to settle the obligations of a variable interest entity 30,100,000,000 31,200,000,000
International Card Services [Member]
Loans segment information
Card Member loans 7,744,000,000 8,790,000,000
Global Commercial Services [Member]
Loans segment information
Card Member loans $ 49,000,000 $ 53,000,000
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Accounts Receivable and Loans (Details 2) (USD $)
Dec. 31, 2014
Dec. 31, 2013
U S Card Services [Member] | Card Member Loans [Member]
Financing receivable recorded investment aging
Current $ 61,995,000,000 $ 57,772,000,000
30 to 59 days past due 179,000,000 183,000,000
60 to 89 days past due 128,000,000 134,000,000
90+ days past due 290,000,000 306,000,000
Total aging 62,592,000,000 58,395,000,000
U S Card Services [Member] | Card Member Receivables [Member]
Financing receivable recorded investment aging
Current 22,096,000,000 21,488,000,000
30 to 59 days past due 129,000,000 125,000,000
60 to 89 days past due 72,000,000 69,000,000
90+ days past due 171,000,000 160,000,000
Total aging 22,468,000,000 21,842,000,000
International Card Services [Member] | Card Member Loans [Member]
Financing receivable recorded investment aging
Current 7,621,000,000 8,664,000,000
30 to 59 days past due 39,000,000 43,000,000
60 to 89 days past due 27,000,000 28,000,000
90+ days past due 57,000,000 55,000,000
Total aging 7,744,000,000 8,790,000,000
International Card Services [Member] | Card Member Receivables [Member]
Financing receivable recorded investment aging
Current 7,557,000,000
30 to 59 days past due 29,000,000
60 to 89 days past due 20,000,000
90+ days past due 47,000,000 83,000,000
Total aging 7,653,000,000 7,771,000,000
Global Commercial Services [Member] | Card Member Receivables [Member]
Financing receivable recorded investment aging
90+ days past due 120,000,000 132,000,000
Total aging $ 14,583,000,000 $ 14,391,000,000
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Accounts Receivable and Loans (Details 3)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
U S Card Services [Member] | Card Member Loans [Member]
Credit Quality Indicator for Loans and Receivables
Net Write-Off Rate - Principal Only 1.50% 1.80%
Net Write-Off Rate - Principal, Interest, and Fees 1.70% 2.00%
30 Days Past Due as a % of Total 1.00% 1.10%
U S Card Services [Member] | Card Member Receivables [Member]
Credit Quality Indicator for Loans and Receivables
Net Write-Off Rate - Principal Only 1.60% 1.70%
Net Write-Off Rate - Principal, Interest, and Fees 1.80% 1.90%
30 Days Past Due as a % of Total 1.70% 1.60%
International Card Services [Member] | Card Member Loans [Member]
Credit Quality Indicator for Loans and Receivables
Net Write-Off Rate - Principal Only 2.00% 1.90%
Net Write-Off Rate - Principal, Interest, and Fees 2.40% 2.30%
30 Days Past Due as a % of Total 1.60% 1.40%
International Card Services [Member] | Card Member Receivables [Member]
Credit Quality Indicator for Loans and Receivables
Net Write-Off Rate - Principal Only 1.90%
Net Write-Off Rate - Principal, Interest, and Fees 2.10%
30 Days Past Due as a % of Total 1.30%
Net Loss Ratio as a % of Charge Volume 0.20%
90 days past billing as a percentage of receivables 1.10%
Global Commercial Services [Member] | Card Member Receivables [Member]
Credit Quality Indicator for Loans and Receivables
Net Loss Ratio as a % of Charge Volume 0.09% 0.08%
90 days past billing as a percentage of receivables 0.80% 0.90%
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Accounts Receivable and Loans (Details 4) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Impaired loans and receivables
Loans over 90 days past due and accruing interest $ 218 $ 221 $ 132
Non-accrual loans 241 298 431
Loans and receivables modified as a Troubled Debt Restructuring 334 406 750
Total impaired loans and receivables 793 925 1,313
Unpaid principal balance 750 886 1,253
Related allowance for Troubled Debt Restructurings 102 116 244
Average balance of impaired loans 859 1,096 1,431
Interest income recognized 65 62 63
Accounts Receivable and Loans (Textuals) [Abstract]
Total loans and receivables modified as a TDR, non-accrual 34 43 320
Total loans and receivables modified as a TDR, past due 90 days and still accruing 26 29 6
U S Card Services [Member] | Card Member Loans [Member]
Impaired loans and receivables
Loans over 90 days past due and accruing interest 161 167 73
Non-accrual loans 241 294 426
Loans and receivables modified as a Troubled Debt Restructuring 286 351 627
Total impaired loans and receivables 688 812 1,126
Unpaid principal balance 646 775 1,073
Related allowance for Troubled Debt Restructurings 67 78 152
Average balance of impaired loans 750 948 1,221
Interest income recognized 49 46 47
U S Card Services [Member] | Card Member Receivables [Member]
Impaired loans and receivables
Loans over 90 days past due and accruing interest 0 0 0
Non-accrual loans 0 0 0
Loans and receivables modified as a Troubled Debt Restructuring 48 50 117
Total impaired loans and receivables 48 50 117
Unpaid principal balance 48 49 111
Related allowance for Troubled Debt Restructurings 35 38 91
Average balance of impaired loans 47 81 135
Interest income recognized 0 0 0
International Card Services [Member] | Card Member Loans [Member]
Impaired loans and receivables
Loans over 90 days past due and accruing interest 57 54 59
Non-accrual loans 0 4 5
Loans and receivables modified as a Troubled Debt Restructuring 0 5 6
Total impaired loans and receivables 57 63 70
Unpaid principal balance 56 62 69
Related allowance for Troubled Debt Restructurings 0 0 1
Average balance of impaired loans 62 67 75
Interest income recognized $ 16 $ 16 $ 16
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Accounts Receivable and Loans (Details 5) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Account
bp
M
Dec. 31, 2013
bp
M
Account
Dec. 31, 2012
Account
M
bp
Financing Receivable, Modifications [Line Items]
Number of Accounts (in thousands) 61,000 80,000 143,000
Aggregated Outstanding Balance $ 518 $ 695 $ 1,204
Average basis point reduction in interest rate by class of Card Member loans 1,000 1,000 1,200
Average payment term extension 12 12 13
Accounts Receivable and Loans Textuals [Abstract]
Difference between pre- and post-modification outstanding balances 0 4 24
Card Member Loans [Member] | U S Card Services [Member]
Financing Receivable, Modifications [Line Items]
Number of Accounts (in thousands) 46,000 60,000 106,000
Aggregated Outstanding Balance 342 448 779
Card Member Receivables [Member] | U S Card Services [Member]
Financing Receivable, Modifications [Line Items]
Number of Accounts (in thousands) 15,000 20,000 37,000
Aggregated Outstanding Balance $ 176 $ 247 $ 425
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Accounts Receivable and Loans (Details 6) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Account
Dec. 31, 2013
Account
Dec. 31, 2012
Account
Financing Receivable, Modifications [Line Items]
Number of Accounts (in thousands) 13,000 21,000 24,000
Aggregated Outstanding Balance Upon Payment Default $ 129 $ 197 $ 219
Card Member Loans [Member] | U S Card Services [Member]
Financing Receivable, Modifications [Line Items]
Number of Accounts (in thousands) 10,000 18,000 23,000
Aggregated Outstanding Balance Upon Payment Default 85 159 182
Card Member Receivables [Member] | U S Card Services [Member]
Financing Receivable, Modifications [Line Items]
Number of Accounts (in thousands) 3,000 3,000 1,000
Aggregated Outstanding Balance Upon Payment Default $ 44 $ 38 $ 37
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Reserves for Losses (Details) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Changes in the Card Member receivables reserve for losses
Balance, January 1 $ 386,000,000 $ 428,000,000 $ 438,000,000
Provisions 792,000,000 648,000,000 601,000,000
Net write-offs (683,000,000) (669,000,000) (640,000,000)
Other (30,000,000) (21,000,000) 29,000,000
Balance, December 31 $ 465,000,000 $ 386,000,000 $ 428,000,000
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Reserves for Losses (Details 1) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Card Member Receivables And Related Reserves Evaluated Separately and Collectively For Impairment [Abstract]
Card Member receivables evaluated separately for impairment $ 48 $ 50 $ 117
Reserves on Card Member receivables evaluated separately for impairment 35 38 91
Card Member receivables evaluated collectively for impairment 44,803 44,113 42,649
Reserves on Card Member receivables evaluated collectively for impairment $ 430 $ 348 $ 337
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Reserves for Losses (Details 2) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Changes in the Card Member loans reserve for losses
Balance, January 1 $ 1,261 $ 1,471 $ 1,874
Card Member loans provisions 1,138 1,115 1,030
Card Member loans net write-offs - principal (1,023) (1,141) (1,280)
Card Member loans net write-offs - interest and fees (164) (150) (157)
Card Member loans - other (11) (34) 4
Balance, December 31 $ 1,201 $ 1,261 $ 1,471
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Reserves For Losses (Details 3) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Card Member Loans And Related Reserves Evaluated Separately And Collectively For Impairment [Abstract]
Card Member loans evaluated separately for impairment $ 286 $ 356 $ 633
Reserves on Card Member loans evaluated separately for impairment 67 78 153
Card Member loans evaluated collectively for impairment 70,100 66,882 64,596
Reserves on Card Member loans evaluated collectively for impairment $ 1,134 $ 1,183 $ 1,318
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Reserves For Losses (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]
Allowance for Card Member Receivables, Recoveries of Bad Debts $ 358,000,000 $ 402,000,000 $ 383,000,000
Allowance for Card Member Loans, Recoveries of Bad Debts 428,000,000 452,000,000 493,000,000
Allowance for Card Member Receivables, Recoveries of Bad Debts - TDR 15,000,000 12,000,000 87,000,000
Allowance for Card Member Loans, Recoveries of Bad Debts - TDR (10,000,000) (1,000,000) 25,000,000
Card Member loans reserves for losses - other 12,000,000 (22,000,000) (7,000,000)
Unauthorized Transactions [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Card Member receivables reserves for losses - other (7,000,000)
Card Member loans reserves for losses - other (6,000,000)
Foreign Currency Translation Adjustments [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Card Member receivables reserves for losses - other (15,000,000) (4,000,000) 2,000,000
Card Member loans reserves for losses - other (17,000,000) (12,000,000) 7,000,000
Card Member Bankruptcy Reserves [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Card Member receivables reserves for losses - other 0 0 18,000,000
Card Member loans reserves for losses - other 0 0 4,000,000
Other Items [Member]
Accounts, Notes, Loans and Financing Receivable [Line Items]
Card Member receivables reserves for losses - other $ (8,000,000) $ (17,000,000) $ 9,000,000
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Investment Securities (Details) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Schedule of Available for Sale Securities by Type
Cost $ 4,280,000,000 $ 4,935,000,000
Gross Unrealized Gains 154,000,000 165,000,000
Gross Unrealized Losses (3,000,000) (84,000,000)
Estimated Fair Value 4,431,000,000 5,016,000,000 5,614,000,000
State and municipal obligations [Member]
Schedule of Available for Sale Securities by Type
Cost 3,366,000,000 4,060,000,000
Gross Unrealized Gains 129,000,000 54,000,000
Gross Unrealized Losses (2,000,000) (79,000,000)
Estimated Fair Value 3,493,000,000 4,035,000,000 4,474,000,000
U.S. Government agency obligations [Member]
Schedule of Available for Sale Securities by Type
Cost 3,000,000 3,000,000
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 0
Estimated Fair Value 3,000,000 3,000,000 3,000,000
U.S. Government treasury obligations [Member]
Schedule of Available for Sale Securities by Type
Cost 346,000,000 318,000,000
Gross Unrealized Gains 4,000,000 3,000,000
Gross Unrealized Losses 0 (1,000,000)
Estimated Fair Value 350,000,000 320,000,000 338,000,000
Corporate debt securities [Member]
Schedule of Available for Sale Securities by Type
Cost 37,000,000 43,000,000
Gross Unrealized Gains 3,000,000 3,000,000
Gross Unrealized Losses 0 0
Estimated Fair Value 40,000,000 46,000,000 79,000,000
Mortgage-backed securities [Member]
Schedule of Available for Sale Securities by Type
Cost 128,000,000 160,000,000
Gross Unrealized Gains 8,000,000 5,000,000
Gross Unrealized Losses 0 (1,000,000)
Estimated Fair Value 136,000,000 164,000,000 224,000,000
Equity securities [Member]
Schedule of Available for Sale Securities by Type
Cost 0 29,000,000
Gross Unrealized Gains 1,000,000 95,000,000
Gross Unrealized Losses 0 0
Estimated Fair Value 1,000,000 124,000,000 296,000,000
Foreign government bonds and obligations [Member]
Schedule of Available for Sale Securities by Type
Cost 350,000,000 272,000,000
Gross Unrealized Gains 9,000,000 5,000,000
Gross Unrealized Losses 0 (1,000,000)
Estimated Fair Value 359,000,000 276,000,000 149,000,000
Other [Member]
Schedule of Available for Sale Securities by Type
Cost 50,000,000 50,000,000
Gross Unrealized Gains 0 0
Gross Unrealized Losses (1,000,000) (2,000,000)
Estimated Fair Value $ 49,000,000 $ 48,000,000 $ 51,000,000
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Investment Securities (Details 1) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Available-for-sale investment securities with gross unrealized losses and length of time
Estimated Fair Value, Less than 12 months $ 0 $ 1,759,000,000
Estimated Fair Value, 12 months or more 105,000,000 123,000,000
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (67,000,000)
Gross Unrealized Losses, 12 months or more (3,000,000) (17,000,000)
State and municipal obligations [Member]
Available-for-sale investment securities with gross unrealized losses and length of time
Estimated Fair Value, Less than 12 months 0 1,320,000,000
Estimated Fair Value, 12 months or more 72,000,000 106,000,000
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (63,000,000)
Gross Unrealized Losses, 12 months or more (2,000,000) (16,000,000)
Foreign government bonds and obligations [Member]
Available-for-sale investment securities with gross unrealized losses and length of time
Estimated Fair Value, Less than 12 months 0 208,000,000
Estimated Fair Value, 12 months or more 0 0
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (1,000,000)
Gross Unrealized Losses, 12 months or more 0 0
U.S. Government treasury obligations [Member]
Available-for-sale investment securities with gross unrealized losses and length of time
Estimated Fair Value, Less than 12 months 0 166,000,000
Estimated Fair Value, 12 months or more 0 0
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (1,000,000)
Gross Unrealized Losses, 12 months or more 0 0
Mortgage-backed securities [Member]
Available-for-sale investment securities with gross unrealized losses and length of time
Estimated Fair Value, Less than 12 months 0 35,000,000
Estimated Fair Value, 12 months or more 0 0
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (1,000,000)
Gross Unrealized Losses, 12 months or more 0 0
Other [Member]
Available-for-sale investment securities with gross unrealized losses and length of time
Estimated Fair Value, Less than 12 months 0 30,000,000
Estimated Fair Value, 12 months or more 33,000,000 17,000,000
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (1,000,000)
Gross Unrealized Losses, 12 months or more $ (1,000,000) $ (1,000,000)
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Investment Securities (Details 2) (USD $)
12 Months Ended
Dec. 31, 2014
securities
Dec. 31, 2013
securities
Available-for-sale, Securities in Unrealized Loss Positions, Qualitative Disclosure, Number of Positions [Abstract]
Number of securities, less than 12 months 0 241
Number of securities, 12 months or more 15 11
Number of securities, total 15 252
Available-for-sale Securities, Continuous Unrealized Loss Position, Fair Value [Abstract]
Estimated Fair Value, Less than 12 months $ 0 $ 1,759,000,000
Estimated Fair Value, 12 months or more 105,000,000 123,000,000
Estimated Fair Value, Total 105,000,000 1,882,000,000
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (67,000,000)
Gross Unrealized Losses, 12 months or more (3,000,000) (17,000,000)
Gross Unrealized Losses, Total (3,000,000) (84,000,000)
Ratio Of Fair Value To Amortized Cost Between Ninety And One Hundred Percent [Member]
Available-for-sale, Securities in Unrealized Loss Positions, Qualitative Disclosure, Number of Positions [Abstract]
Number of securities, less than 12 months 0 228
Number of securities, 12 months or more 15 6
Number of securities, total 15 234
Available-for-sale Securities, Continuous Unrealized Loss Position, Fair Value [Abstract]
Estimated Fair Value, Less than 12 months 0 1,665,000,000
Estimated Fair Value, 12 months or more 105,000,000 24,000,000
Estimated Fair Value, Total 105,000,000 1,689,000,000
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (53,000,000)
Gross Unrealized Losses, 12 months or more (3,000,000) (2,000,000)
Gross Unrealized Losses, Total (3,000,000) (55,000,000)
Ratio Of Fair Value To Amortized Cost Less Than Ninety Percent [Member]
Available-for-sale, Securities in Unrealized Loss Positions, Qualitative Disclosure, Number of Positions [Abstract]
Number of securities, less than 12 months 0 13
Number of securities, 12 months or more 0 5
Number of securities, total 0 18
Available-for-sale Securities, Continuous Unrealized Loss Position, Fair Value [Abstract]
Estimated Fair Value, Less than 12 months 0 94,000,000
Estimated Fair Value, 12 months or more 0 99,000,000
Estimated Fair Value, Total 0 193,000,000
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract]
Gross Unrealized Losses, Less than 12 months 0 (14,000,000)
Gross Unrealized Losses, 12 months or more 0 (15,000,000)
Gross Unrealized Losses, Total $ 0 $ (29,000,000)
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Investment Securities (Details 3) (USD $)
12 Months Ended
Dec. 31, 2014
Estimated Fair Value
Estimated Fair Value, Due within 1 year $ 561,000,000
Estimated Fair Value, Due after 1 year but within 5 years 381,000,000
Estimated Fair Value, Due after 5 years but within 10 years 241,000,000
Estimated Fair Value, Due after 10 years 3,198,000,000
Total 4,381,000,000
Available For Sale Securities Debt Maturities Amortized Cost [Abstract]
Due within 1 year 560,000,000
Due after 1 year but within 5 years 374,000,000
Due after 5 years but within 10 years 225,000,000
Due after 10 years 3,071,000,000
Total 4,230,000,000
Weighted average yields
Weighted average yields, due within 1 year 2.50%
Weighted averge yleids, due after 1 years but within 5 years 2.07%
Weighted averge yleids, due after 5 years but within 10 years 6.71%
Weighted average yield, due after 10 years 6.81%
State and municipal obligations [Member]
Estimated Fair Value
Estimated Fair Value, Due within 1 year 182,000,000
Estimated Fair Value, Due after 1 year but within 5 years 74,000,000
Estimated Fair Value, Due after 5 years but within 10 years 233,000,000
Estimated Fair Value, Due after 10 years 3,004,000,000
Total 3,493,000,000
U.S. Government treasury obligations [Member]
Estimated Fair Value
Estimated Fair Value, Due within 1 year 0
Estimated Fair Value, Due after 1 year but within 5 years 0
Estimated Fair Value, Due after 5 years but within 10 years 0
Estimated Fair Value, Due after 10 years 3,000,000
Total 3,000,000
U.S. Government agency obligations [Member]
Estimated Fair Value
Estimated Fair Value, Due within 1 year 66,000,000
Estimated Fair Value, Due after 1 year but within 5 years 264,000,000
Estimated Fair Value, Due after 5 years but within 10 years 8,000,000
Estimated Fair Value, Due after 10 years 12,000,000
Total 350,000,000
Corporate debt securities [Member]
Estimated Fair Value
Estimated Fair Value, Due within 1 year 6,000,000
Estimated Fair Value, Due after 1 year but within 5 years 34,000,000
Estimated Fair Value, Due after 5 years but within 10 years 0
Estimated Fair Value, Due after 10 years 0
Total 40,000,000
Mortgage-backed securities [Member]
Estimated Fair Value
Estimated Fair Value, Due within 1 year 0
Estimated Fair Value, Due after 1 year but within 5 years 2,000,000
Estimated Fair Value, Due after 5 years but within 10 years 0
Estimated Fair Value, Due after 10 years 134,000,000
Total 136,000,000
Foreign government bonds and obligations [Member]
Estimated Fair Value
Estimated Fair Value, Due within 1 year 307,000,000
Estimated Fair Value, Due after 1 year but within 5 years 7,000,000
Estimated Fair Value, Due after 5 years but within 10 years 0
Estimated Fair Value, Due after 10 years 45,000,000
Total $ 359,000,000
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Investment Securities (Details Textuals) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Investment Securities (Details) [Abstract]
Other-than-temporary impairments recognized during the period $ 0 $ 0
Effective Income Tax Rate Reconciliation, at Federal Statutory Income Tax Rate 35.00% 35.00% 35.00%
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Asset Securitizations (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Securitized Trusts [Line Items]
Restricted cash $ 384 $ 486
American Express Charge Trust [Member]
Securitized Trusts [Line Items]
Restricted cash 2 2
American Express Lending Trust [Member]
Securitized Trusts [Line Items]
Restricted cash 62 56
Restricted cash held by trusts [Member]
Securitized Trusts [Line Items]
Restricted cash $ 64 $ 58
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Asset Securitizations (Details Textuals) (American Express Travel Related Services Company Inc [Member], USD $)
In Billions, unless otherwise specified
Dec. 31, 2014
American Express Travel Related Services Company Inc [Member]
Securitized Trusts [Line Items]
Subordinated securities owned $ 1.2
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Other Assets (Details) (USD $)
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Other Assets Details [Abstract]
Goodwill $ 3,024,000,000 $ 3,198,000,000 $ 3,181,000,000
Deferred tax assets, net 2,110,000,000 2,443,000,000
Prepaid expenses 1,626,000,000 1,998,000,000
Other intangible assets, at amortized cost 854,000,000 817,000,000
Derivative assets 711,000,000 329,000,000
Restricted cash 384,000,000 486,000,000
Other 2,633,000,000 1,957,000,000
Other assets (includes restricted cash of consolidated variable interest entities) $ 11,342,000,000 $ 11,228,000,000
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Other Assets (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Goodwill [Roll Forward]
Goodwill, Beginning Balance $ 3,198 $ 3,181
Acquisitions 0 0
Dispositions (102) 0
Other, including foreign currency translation (72) 17
Goodwill, Ending Balance 3,024 3,198
U S Card Services [Member]
Goodwill [Roll Forward]
Goodwill, Beginning Balance 174 175
Acquisitions 0 0
Dispositions 0 0
Other, including foreign currency translation 0 (1)
Goodwill, Ending Balance 174 174
International Card Services [Member]
Goodwill [Roll Forward]
Goodwill, Beginning Balance 1,052 1,031
Acquisitions 0 0
Dispositions 0 0
Other, including foreign currency translation (70) 21
Goodwill, Ending Balance 982 1,052
Global Commercial Services [Member]
Goodwill [Roll Forward]
Goodwill, Beginning Balance 1,543 1,544
Acquisitions 0 0
Dispositions (102) 0
Other, including foreign currency translation 0 (1)
Goodwill, Ending Balance 1,441 1,543
Global Network And Merchant Services [Member]
Goodwill [Roll Forward]
Goodwill, Beginning Balance 160 160
Acquisitions 0 0
Dispositions 0 0
Other, including foreign currency translation 0 0
Goodwill, Ending Balance 160 160
Corporate and Other [Member]
Goodwill [Roll Forward]
Goodwill, Beginning Balance 269 271
Acquisitions 0 0
Dispositions 0 0
Other, including foreign currency translation (2) (2)
Goodwill, Ending Balance $ 267 $ 269
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Other Assets (Details 2) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Components of other intangible assets
Gross Carrying Amount $ 1,710 $ 1,566
Accumulated Amortization (856) (749)
Net Carrying Amount 854 817
Other Contracts [Member]
Components of other intangible assets
Gross Carrying Amount 255 269
Accumulated Amortization (102) (89)
Net Carrying Amount 153 180
Customer Relationships [Member]
Components of other intangible assets
Gross Carrying Amount 1,455 1,297
Accumulated Amortization (754) (660)
Net Carrying Amount $ 701 $ 637
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Other Assets (Details 3) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Estimated amortization expense for other intangible assets
Estimated amortization expense, 2015 $ 158
Estimated amortization expense, 2016 134
Estimated amortization expense, 2017 117
Estimated amortization expense, 2018 109
Estimated amortization expense, 2019 $ 87
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Other Assets (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Other Assets [Line Items]
Prepaid expenses $ 1,626,000,000 $ 1,998,000,000
Restricted cash 384,000,000 486,000,000
Amortization period of acquired finite-lived intangible assets 7 years 0 months 0 days 6 years 0 months 0 days
Other intangible assets, at amortized cost 854,000,000 817,000,000
Foreign deferred tax liabilities 96,000,000
Other Assets (Textuals) [Abstract]
Goodwill impaired 0 0
Amortization expense 174,000,000 193,000,000 198,000,000
Affordable housing partnership interests 622,000,000 541,000,000
Sale of Concur Technologies 990,000,000 0 0
Gain on sale of investments in Concur Technologies 744,000,000 0 0
Carrying amount of Concur Technologies 246,000,000
Customer Relationships [Member]
Other Assets [Line Items]
Other intangible assets, at amortized cost 701,000,000 637,000,000
Other Contracts [Member]
Other Assets [Line Items]
Other intangible assets, at amortized cost 153,000,000 180,000,000
Minimum [Member]
Other Assets [Line Items]
Amortization period of intangible assets 3 years 0 months 0 days
Maximum [Member]
Other Assets [Line Items]
Amortization period of intangible assets 22 years 0 months 0 days
Coupon and Certain Asset-Backed Securitization Maturities [Member]
Other Assets [Line Items]
Restricted cash 64,000,000 58,000,000
Airline [Member] | Customer Relationships [Member]
Other Assets [Line Items]
Other intangible assets, at amortized cost 340,000,000 290,000,000
Airline [Member] | Delta [Member] | Customer Relationships [Member]
Other Assets [Line Items]
Other intangible assets, at amortized cost 206,000,000 117,000,000
Prepaid Miles And Reward Points [Member] | Airline [Member]
Other Assets [Line Items]
Prepaid expenses 1,100,000,000 1,500,000,000
Prepaid Miles And Reward Points [Member] | Airline [Member] | Delta [Member]
Other Assets [Line Items]
Prepaid expenses $ 600,000,000 $ 900,000,000
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Customer Deposits (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
U.S.:
Interest-bearing $ 43,279 $ 40,831
Non-interest-bearing 418 360
Non-U.S.:
Interest-bearing 115 121
Non-interest-bearing 359 451
Total customer deposits 44,171 41,763
Card Member Credit Balances [Member]
U.S.:
Non-interest-bearing 372 340
Non-U.S.:
Non-interest-bearing $ 347 $ 437
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Customer Deposits (Details 1) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
U.S. retail deposits:
Savings accounts - Direct $ 26,159 $ 24,550
Certificates of deposit - Direct 333 489
Certificates of deposit - Third party 7,838 6,929
Sweep accounts - Third party 8,949 8,863
Non-U.S. deposits and U.S. non-interest bearing 173 155
Card Member credit balances - U.S. and non-U.S. 719 777
Total customer deposits $ 44,171 $ 41,763
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Customer Deposits (Details 2) (USD $)
Dec. 31, 2014
Time Deposits By Maturity
2015 $ 1,765,000,000
2016 2,136,000,000
2017 1,491,000,000
2018 1,480,000,000
2019 1,304,000,000
After 5 years 16,000,000
Total 8,192,000,000
United States [Member]
Time Deposits By Maturity
2015 1,744,000,000
2016 2,136,000,000
2017 1,491,000,000
2018 1,480,000,000
2019 1,304,000,000
After 5 years 16,000,000
Total 8,171,000,000
Non United States [Member]
Time Deposits By Maturity
2015 21,000,000
2016 0
2017 0
2018 0
2019 0
After 5 years 0
Total $ 21,000,000
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Customer Deposits (Details 3) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Time Deposits 250000 Or More [Abstract]
U.S. $ 111 $ 148
Non-U.S. 17 0
Total $ 128 $ 148
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Debt (Details) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Short-term Debt [Line Items]
Outstanding Balance $ 3,480,000,000 $ 5,021,000,000
Face amount of eligible notes issued 2,000,000,000
Short-term Debt [Member]
Short-term Debt [Line Items]
Year-End Stated Rate on Debt 0.69% 1.04%
Fees to maintain the secured financing facility 7,000,000 7,200,000
Commercial Paper [Member]
Short-term Debt [Line Items]
Outstanding Balance 769,000,000 200,000,000
Commercial Paper [Member] | Short-term Debt [Member]
Short-term Debt [Line Items]
Year-End Stated Rate on Debt 0.29% 0.19%
Other Short Term Borrowings [Member]
Short-term Debt [Line Items]
Outstanding Balance 2,711,000,000 4,821,000,000
Other Short Term Borrowings [Member] | Bank Overdrafts [Member]
Short-term Debt [Line Items]
Outstanding Balance $ 470,000,000 $ 489,000,000
Other Short Term Borrowings [Member] | Short-term Debt [Member]
Short-term Debt [Line Items]
Year-End Stated Rate on Debt 0.81% 1.08%
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Debt (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Debt Instrument [Line Items]
Long-term Debt $ 57,955 $ 55,330
Unamortized Underwriting Fees (116) (105)
Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 2.34% 2.56%
Parent Company [Member]
Debt Instrument [Line Items]
Long-term Debt 9,708 10,354
Fixed Rate Senior Notes Amount [Member] | Parent Company [Member]
Debt Instrument [Line Items]
Maturity Dates 2016-2042
Long-term Debt 7,535 8,784
Year-End Effective Interest Rates with Swaps 4.20% 4.60%
Fixed Rate Senior Notes Amount [Member] | Parent Company [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 5.15% 5.43%
Fixed Rate Senior Notes Amount [Member] | American Express Centurion Bank [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2017
Long-term Debt 2,089 2,102
Year-End Effective Interest Rates with Swaps 3.32% 3.32%
Fixed Rate Senior Notes Amount [Member] | American Express Centurion Bank [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 4.12% 4.12%
Fixed Rate Senior Notes Amount [Member] | American Express Credit Corporation [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2019
Long-term Debt 16,260 14,875
Year-End Effective Interest Rates with Swaps 1.22% 2.03%
Fixed Rate Senior Notes Amount [Member] | American Express Credit Corporation [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 2.26% 3.13%
Fixed Rate Senior Notes Amount [Member] | American Express Bank, FSB [Member]
Debt Instrument [Line Items]
Maturity Dates 2017
Long-term Debt 999 999
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Fixed Rate Senior Notes Amount [Member] | American Express Bank, FSB [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 6.00% 6.00%
Fixed Rate Senior Notes Amount [Member] | American Express Lending Trust [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2017
Long-term Debt 6,100 2,600
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Fixed Rate Senior Notes Amount [Member] | American Express Lending Trust [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 1.11% 0.72%
Floating Rate Senior Notes Amount [Member] | Parent Company [Member]
Debt Instrument [Line Items]
Maturity Dates 2018
Long-term Debt 850 850
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | Parent Company [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.85% 0.84%
Floating Rate Senior Notes Amount [Member] | American Express Centurion Bank [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2018
Long-term Debt 675 675
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Centurion Bank [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.68% 0.67%
Floating Rate Senior Notes Amount [Member] | American Express Credit Corporation [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2019
Long-term Debt 4,400 2,855
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Credit Corporation [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.82% 1.14%
Floating Rate Senior Notes Amount [Member] | American Express Bank, FSB [Member]
Debt Instrument [Line Items]
Maturity Dates 2017
Long-term Debt 300 300
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Bank, FSB [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.46% 0.47%
Floating Rate Senior Notes Amount [Member] | American Express Charge Trust II [Member]
Debt Instrument [Line Items]
Maturity Dates 2016-2018
Long-term Debt 3,700 4,200
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Charge Trust II [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.41% 0.49%
Floating Rate Senior Notes Amount [Member] | American Express Lending Trust [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2019
Long-term Debt 8,876 10,685
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Lending Trust [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.72% 0.81%
Floating Rate Subordinated Notes Amount [Member] | American Express Charge Trust II [Member]
Debt Instrument [Line Items]
Maturity Dates 2016-2018
Long-term Debt 87 87
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Subordinated Notes Amount [Member] | American Express Charge Trust II [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.80% 0.80%
Floating Rate Subordinated Notes Amount [Member] | American Express Lending Trust [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2019
Long-term Debt 488 847
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Subordinated Notes Amount [Member] | American Express Lending Trust [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.73% 0.81%
Convertible Subordinated Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 6.80%
Convertible Subordinated Debt [Member] | Parent Company [Member]
Debt Instrument [Line Items]
Maturity Dates 2024-2036
Long-term Debt 1,350 749
Year-End Effective Interest Rates with Swaps 4.42% 0.00%
Convertible Subordinated Debt [Member] | Parent Company [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 5.39% 6.80%
Borrowings under Bank Credit Facilities [Member] | American Express Credit Corporation [Member]
Debt Instrument [Line Items]
Maturity Dates 2016-2017
Long-term Debt 3,672 4,012
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Borrowings under Bank Credit Facilities [Member] | American Express Credit Corporation [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 4.25% 4.18%
Fixed Rate Subordinated Notes Amount [Member] | American Express Lending Trust [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2017
Long-term Debt 300 300
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Fixed Rate Subordinated Notes Amount [Member] | American Express Lending Trust [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 1.08% 1.08%
Fixed Rate Instruments [Member] | Other Subsidiaries [Member]
Debt Instrument [Line Items]
Maturity Dates 2016-2033
Long-term Debt 143 239
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Fixed Rate Instruments [Member] | Other Subsidiaries [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 3.09% 3.95%
Fixed Rate Instruments [Member] | Other Subsidiaries [Member] | Capitalized lease transactions
Debt Instrument [Line Items]
Long-term Debt 31 109
Floating Rate Borrowings [Member] | Other Subsidiaries [Member]
Debt Instrument [Line Items]
Maturity Dates 2015-2019
Long-term Debt $ 247 $ 276
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Borrowings [Member] | Other Subsidiaries [Member] | Long-term Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 0.59% 0.62%
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Debt (Details 2) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Aggregate annual maturities on long-term debt obligations
2015 $ 12,079
2016 11,552
2017 16,354
2018 9,443
2019 6,114
Thereafter 3,180
Total 58,722
Unamortized Underwriting Fees (116) (105)
Unamortized Discount and Premium (932)
Impacts due to Fair Value Hedge Accounting 281
Total long-term debt 57,955 55,330
Parent Company [Member]
Aggregate annual maturities on long-term debt obligations
2015 0
2016 1,350
2017 1,500
2018 3,850
2019 641
Thereafter 3,147
Total 10,488
Total long-term debt 9,708 10,354
American Express Centurion Bank [Member]
Aggregate annual maturities on long-term debt obligations
2015 1,305
2016 0
2017 1,300
2018 125
2019 0
Thereafter 2
Total 2,732
American Express Credit Corporation [Member]
Aggregate annual maturities on long-term debt obligations
2015 5,227
2016 7,057
2017 6,532
2018 1,295
2019 4,150
Thereafter 0
Total 24,261
American Express Bank, FSB [Member]
Aggregate annual maturities on long-term debt obligations
2015 0
2016 0
2017 1,300
2018 0
2019 0
Thereafter 0
Total 1,300
American Express Charge Trust II [Member]
Aggregate annual maturities on long-term debt obligations
2015 0
2016 2,500
2017 0
2018 1,287
2019 0
Thereafter 0
Total 3,787
American Express Lending Trust [Member]
Aggregate annual maturities on long-term debt obligations
2015 5,422
2016 500
2017 5,639
2018 2,886
2019 1,317
Thereafter 0
Total 15,764
Other Subsidiaries [Member]
Aggregate annual maturities on long-term debt obligations
2015 125
2016 145
2017 83
2018 0
2019 6
Thereafter 31
Total $ 390
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Debt (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2014
M
Dec. 31, 2013
Dec. 31, 2012
Debt Instrument [Line Items]
Face amount of eligible notes from Charge Trust $ 3,000,000,000
Debt (Textuals) [Abstract]
Date, interest rate automatically extended, Convertible subordinated notes Sep 1, 2066
Principal outstanding of Subordinated Debentures 750,000,000 750,000,000 750,000,000
Interest rate of convertible subordinated debt LIBOR rate plus an annual percentage after year five following the balance sheet date 3-month LIBOR + 2.23%
Convertible Subordinated Debentures Redeemable Percentage Of Principal 100.00%
Number of months prior to trigger determination date decline in tangible common equity 18
Percentage of Decline in Tangible Common Equity 10.00%
Total bank lines of credit of the company 6,700,000,000 7,000,000,000
Unutilized total credit lines 3,000,000,000 3,000,000,000
Fees to maintain credit lines 49,900,000 50,200,000
Line of credit facility financial covenants combined earnings and fixed charges to fixed charges ratio required 1.25
Total Interest Paid 1,700,000,000 2,000,000,000 2,200,000,000
Weighted-average coupon rate on senior subordinated notes 3.60%
Senior Subordinated Notes 600,000,000
American Express Charge Trust II [Member]
Debt Instrument [Line Items]
Face amount of eligible notes draw downs $ 2,500,000,000
Specified date face amount of eligible notes issued Jul 15, 2016
Convertible Subordinated Debt [Member]
Debt Instrument [Line Items]
Year-End Stated Rate on Debt 6.80%
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Other Liabilities (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Summary of other liabilities
Membership Rewards liability $ 6,521 $ 6,151
Employee-related liablities 2,258 2,227
Rebate and reward accruals 2,389 2,210
Deferred card and other fees, net 1,308 1,314
Book overdraft balances 647 442
Other 4,728 4,566
Total 17,851 16,910
Carrying amount of deferred charge card and other fees
Deferred card and other fees 1,615 1,609
Deferred direct acquisition costs (176) (164)
Reserves for membership cancellations (131) (131)
Total $ 1,308 $ 1,314
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Stock Plans (Details) (USD $)
In Thousands, except Per Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Summary of Stock Option and RSA Activity
Beginning Balance, Shares 18,615
Granted, shares 295
Exercised, shares (5,893)
Forfeited, shares (242)
Expired, shares (46)
Ending Balance, Shares 12,729
Beginning balance, weighted average exercise price $ 44.98
Granted, weighted average exercise price $ 86.64
Exercised, weighted average exercise price $ 48.05
Forfeitures, weighted average exercise price $ 51.83
Expired, weighted average exercise price $ 47.84
Ending balance, weighted average exercise price $ 44.39
Options vested and expected to vest, shares 12,726
Options vested and expected to vest, Weighted Average Exercise Price $ 44.39
Options exercisable, shares 11,628
Options exercisable, Weighted Average Exercise Price $ 42.64
Beginning balance, shares 9,578
Granted, shares 2,639
Vested, shares (3,427)
Forfeited, shares (916)
Ending balance, shares 7,874
Beginning Balance, Weighted Average Grant Price $ 51.88
Granted, Weighted Average Grant Price $ 86.65
Vested, Weighted Average Grant Price $ 47.25
Forfeited, Weighted Average Grant Price $ 60.98
Ending Balance, Weighted Average Grant Price $ 64.48
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Stock Plans (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Weighted-average remaining contractual life and aggregate intrinsic value of the Company's stock options outstanding, exerciseable, and vested and expected to vest
Weighted-average remaining contractual life, Outstanding 3 years 10 months 0 days
Aggregate intrinsic value, Outstanding $ 619
Weighted-average remaining contractual life, Exercisable 3 years 6 months 0 days
Aggregate intrinsic value, Exercisable 586
Weighted-average remaining contractual life, Vested and Expected to Vest 3 years 10 months 0 days
Aggregate intrinsic value, Vested and Expected to Vest $ 619
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Stock Plans (Details 2) (Stock Option [Member], USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Stock Option [Member]
Weighted Average Assumptions Used
Dividend yield 1.10% 1.40% 1.50%
Expected volatility 46.00% 39.00% 41.00%
Risk-free interest rate 2.20% 1.30% 1.30%
Expected life of stock option (in years) 6 years 8 months 0 days 6 years 4 months 0 days 6 years 4 months 0 days
Weighted-average fair value per option $ 32.36 $ 21.11 $ 17.48
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Stock Plans (Details 3) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Stock Based Compensation Expense [Abstract]
Stock-based compensation expense $ 290 $ 350 $ 297
Stock Plans (Textuals) [Abstract]
Total income tax benefit recognized in the income statement for stock-based compensation arrangements 104 127 107
Restricted Stock Awards [Member]
Stock Based Compensation Expense [Abstract]
Stock-based compensation expense 193 208 197
Stock Plans (Textuals) [Abstract]
Total unrecognized compensation cost 211
Weighted-average remaining vesting period 1 year 4 months 0 days
Stock Option [Member]
Stock Based Compensation Expense [Abstract]
Stock-based compensation expense 13 23 29
Stock Plans (Textuals) [Abstract]
Total unrecognized compensation cost 6
Weighted-average remaining vesting period 2 years 1 month 0 days
Liability-Based Awards [Member]
Stock Based Compensation Expense [Abstract]
Stock-based compensation expense 84 119 70
Performance And Market-Based Stock Options [Member]
Stock Based Compensation Expense [Abstract]
Stock-based compensation expense $ 0 $ 0 $ 1
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Stock Plans (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Stock Plans Details [Abstract]
Common shares unissued and available for grant 35,000,000 35,000,000 36,000,000
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-average grant date fair value of RSAs granted $ 86.65
Deferred Compensation Arrangement with Individual, Share-based Payments [Line Items]
Exercisable non-qualified stock option awards granted to CEO 687,000
Chief Executive Officer [Member]
Deferred Compensation Arrangement with Individual, Share-based Payments [Line Items]
Non-qualified stock option awards granted to CEO 2,750,000
Contractual term in years of stock option awards 10 years 0 months 0 days
Vesting period in years of stock option awards 6 years 0 months 0 days
Chief Executive Officer [Member] | Market-based conditions [Member]
Deferred Compensation Arrangement with Individual, Share-based Payments [Line Items]
Aggregate grant date fair value $ 10,500,000
Total compensation expense 0 300,000 500,000
Chief Executive Officer [Member] | Performance-based conditions [Member]
Deferred Compensation Arrangement with Individual, Share-based Payments [Line Items]
Aggregate grant date fair value 33,800,000
Total compensation expense 0 0 0
Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting rights Stock options generally vest 25 percent per year beginning with the first anniversary of the grant date or at 100 percent on the third anniversary of the grant date.
Intrinsic value for options exercised 245,000,000 374,000,000 209,000,000
Cash received from the exercise of stock options 283,000,000 580,000,000 368,000,000
Tax benefit realized from income tax deductions from stock option exercises 54,000,000 84,000,000 45,000,000
Restricted Stock Awards [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting rights RSAs are valued based on the stock price on the date of grant and generally vest 25 percent per year, beginning with the first anniversary of the grant date or at 100 percent on the third anniversary of the grant date.
Total fair value of shares vested 298,000,000 336,000,000 296,000,000
Weighted-average grant date fair value of RSAs granted $ 86.65 $ 60.13 $ 49.8
Liability-Based Awards [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Cash paid upon vesting of PGs $ 62,000,000 $ 43,000,000 $ 66,000,000
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Retirement Plans (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Defined contribution retirement plans [Member]
Retirement Plans (Textuals) [Abstract]
Total expense for all defined contribution retirement plans $ 272,000,000 $ 281,000,000 $ 254,000,000
Defined benefit pension and other postretirement benefit plans [Member]
Retirement Plans (Textuals) [Abstract]
Net funded status related to the defined benefit pension plans 767,000,000 661,000,000
Total expense for all defined contribution retirement plans $ 24,000,000 $ 59,000,000 $ 93,000,000
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Commitments and Contingencies (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Minimum aggregate rental commitment under all noncancelable operating leases
2015 $ 189
2016 161
2017 144
2018 126
2019 94
Thereafter 921
Total $ 1,635
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Commitments and Contingencies (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Component of Operating Other Cost and Expense [Line Items]
Total rental expense $ 237,000,000 $ 281,000,000 $ 305,000,000
Commitments And Contingencies (Textuals) [Abstract]
Range of possible loss, minimum 0
Range of possible loss, maximum 360,000,000
Contingent obligations with co-brand partners 1,000,000,000
Amount of rentals subject to subleasing arrangements 34,000,000
Future minimum payments on capital leases due, in 2015 4,000,000
Future minimum payments on capital leases due, in 2016 4,000,000
Future minimum payments on capital leases due, in 2017 4,000,000
Future minimum payments on capital leases due, in 2018 4,000,000
Future minimum payments on capital leases due, in 2019 4,000,000
Future minimum payments on capital leases due, thereafter $ 19,000,000
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Derivatives and Hedging Activities (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Derivatives, Fair Value [Line Items]
Total fair value of derivative assets $ 991 $ 701
Total fair value of derivative liabilities 164 213
Total derivatives assets, net 711 329
Other Assets [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative assets 991 701
Cash collateral netting (158) (336)
Derivative asset and liability netting (122) (36)
Total derivatives assets, net 711 329
Other Assets [Member] | Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative assets 806 637
Other Assets [Member] | Foreign exchange contracts [Member] | Not Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative assets 185 64
Other Assets [Member] | Fair Value Hedging [Member] | Interest Rate Contract [Member] | Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative assets 314 455
Other Assets [Member] | Fair Value Hedging [Member] | Total Return Swap [Member] | Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative assets 0 8
Other Assets [Member] | Net Investment Hedging [Member] | Foreign exchange contracts [Member] | Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative assets 492 174
Other Liabilities [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative liabilities 164 213
Cash collateral netting (4) 0
Derivative asset and liability netting (122) (36)
Total derivatives liabilities, net 38 177
Other Liabilities [Member] | Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative liabilities 50 118
Other Liabilities [Member] | Foreign exchange contracts [Member] | Not Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative liabilities 114 95
Other Liabilities [Member] | Fair Value Hedging [Member] | Interest Rate Contract [Member] | Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative liabilities 4 2
Other Liabilities [Member] | Fair Value Hedging [Member] | Total Return Swap [Member] | Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative liabilities 0 0
Other Liabilities [Member] | Net Investment Hedging [Member] | Foreign exchange contracts [Member] | Designated as Hedging Instrument [Member]
Derivatives, Fair Value [Line Items]
Total fair value of derivative liabilities $ 46 $ 116
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Derivatives and Hedging Activities (Details 1) (Fair Value Hedging [Member], USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Other Expense [Member] | Interest Rate Contracts [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Derivative contract $ (143) $ (370) $ (178)
Hedged item 148 351 132
Net hedge ineffectiveness 5 (19) (46)
Other Revenues [Member] | Total Return Swap [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Derivative contract 11 15 (53)
Hedged item (11) (15) 54
Net hedge ineffectiveness $ 0 $ 0 $ 1
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Derivatives and Hedging Activities (Details 2) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Cash Flow Hedging [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Amount reclassified from AOCI into income $ 0 $ 0 $ (1,000,000)
Net hedge ineffectiveness 0 0 0
Net Investment Hedging [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Amount reclassified from AOCI into income 10,000,000 0 0
Net hedge ineffectiveness $ 0 $ 0 $ 0
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Derivatives and Hedging Activities (Details 3) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Not Designated as Hedging Instrument [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Pretax gains (losses) $ 198,000,000 $ 73,000,000 $ (58,000,000)
Interest Expense [Member] | Foreign exchange contracts [Member] | Long-term Debt [Member] | Not Designated as Hedging Instrument [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Pretax gains (losses) 0 0 (1,000,000)
Other Expense [Member] | Interest Rate Contract [Member] | Not Designated as Hedging Instrument [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Pretax gains (losses) 0 1,000,000 (1,000,000)
Other Expense [Member] | Foreign exchange contracts [Member] | Not Designated as Hedging Instrument [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Pretax gains (losses) 194,000,000 72,000,000 (56,000,000)
Cost Of Card Member Services [Member] | Foreign exchange contracts [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Pretax gains (losses) $ 4,000,000 $ 0 $ 0
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Derivatives and Hedging Activities (Details Textuals) (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Derivatives and Hedging Activities (Textuals) [Abstract]
Net reduction in interest expense on long term debt and other $ 283 $ 346 $ 491
Net pretax losses on derivatives reclassified from AOCI into earnings 0
Shares held in equity investment 0 180,700,000
Shares held in equity investment Sold 34,300,000
Margin on interest rate swap not netted 114 26
Derivative [Line Items]
Equity investment 1 124
Total derivatives assets, net 711 329
Not Sold Or Repledged [Member]
Derivative [Line Items]
Securities received as collateral 91 0
Risk Exposure Low [Member]
Derivative [Line Items]
Total derivatives assets, net 620
Significant Counterparties [Member]
Derivative [Line Items]
Total derivatives assets, net 0 0
Total derivatives liabilities, net 0 0
Fair Value Hedges [Member]
Derivative [Line Items]
Notional amount of long-term debt 17,600 14,700
Fair Value Hedges [Member] | ICBC [Member]
Derivative [Line Items]
Equity investment 0 122
Cash Flow Hedges [Member]
Derivative [Line Items]
Notional amount of long-term debt 0 0
Net Investment Hedges [Member]
Derivative [Line Items]
Effective portion of gain (loss) on hedges 455 253 (288)
Credit Valuation Adjustment [Member]
Derivative [Line Items]
Notional amount of long-term debt $ 0 $ 0
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Fair Values (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Investment securities:
Equity securities $ 1 $ 124
Debt securities and other 4,430 4,892
Derivative assets 991 701
Total assets 5,422 5,717
Level 1 [Member]
Investment securities:
Equity securities 1 124
Debt securities and other 350 320
Derivative assets 0 0
Total assets 351 444
Level 2 [Member]
Investment securities:
Equity securities 0 0
Debt securities and other 4,080 4,572
Derivative assets 991 701
Total assets 5,071 5,273
Level 3 [Member]
Investment securities:
Total assets $ 0 $ 0
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Fair Values (Details 1) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Liabilities [Abstract]
Derivative liabilities $ 164 $ 213
Total liabilities 164 213
Level 1 [Member]
Liabilities [Abstract]
Derivative liabilities 0 0
Total liabilities 0 0
Level 2 [Member]
Liabilities [Abstract]
Derivative liabilities 164 213
Total liabilities 164 213
Level 3 [Member]
Liabilities [Abstract]
Total liabilities $ 0 $ 0
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Fair Values (Details 2) (USD $)
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents $ 22,288,000,000 $ 19,486,000,000 $ 22,250,000,000 $ 24,893,000,000
Financial liabilities carried at other than fair value
Certificates of deposit 8,192,000,000
Long-term debt 57,955,000,000 55,330,000,000
Fair Values (Textuals) [Abstract]
Accounts receivable, less reserves 44,386,000,000 43,777,000,000
Card Member loans, net 69,184,000,000 65,977,000,000
Variable Interest Enterprise [Member]
Financial liabilities carried at other than fair value
Long-term debt 19,516,000,000 18,690,000,000
Fair Values (Textuals) [Abstract]
Accounts receivable, less reserves 7,000,000,000 7,300,000,000
Carrying Value [Member]
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents 19,000,000,000
Other financial assets 48,000,000,000 48,000,000,000
Financial assets carried at other than fair value
Loans, net 70,000,000,000 67,000,000,000
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value 61,000,000,000 60,000,000,000
Financial liabilities carried at other than fair value
Certificates of deposit 7,000,000,000
Long-term debt 58,000,000,000 55,000,000,000
Estimate of Fair Value, Fair Value Disclosure [Member]
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents 22,000,000,000 19,000,000,000
Other financial assets 48,000,000,000 48,000,000,000
Financial assets carried at other than fair value
Loans, net 71,000,000,000 67,000,000,000
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value 61,000,000,000 60,000,000,000
Financial liabilities carried at other than fair value
Certificates of deposit 8,000,000,000 8,000,000,000
Long-term debt 60,000,000,000 58,000,000,000
Estimate of Fair Value, Fair Value Disclosure [Member] | Variable Interest Enterprise [Member]
Financial liabilities carried at other than fair value
Long-term debt 19,500,000,000 18,800,000,000
Fair Values (Textuals) [Abstract]
Card Member loans, net 29,900,000,000 31,000,000,000
Level 1 [Member]
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents 21,000,000,000 17,000,000,000
Other financial assets 0 0
Financial assets carried at other than fair value
Loans, net 0 0
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value 0 0
Financial liabilities carried at other than fair value
Certificates of deposit 0 0
Long-term debt 0 0
Level 2 [Member]
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents 1,000,000,000 2,000,000,000
Other financial assets 48,000,000,000 48,000,000,000
Financial assets carried at other than fair value
Loans, net 0 0
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value 61,000,000,000 60,000,000,000
Financial liabilities carried at other than fair value
Certificates of deposit 8,000,000,000 8,000,000,000
Long-term debt 60,000,000,000 58,000,000,000
Level 3 [Member]
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents 0 0
Other financial assets 0 0
Financial assets carried at other than fair value
Loans, net 71,000,000,000 67,000,000,000
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value 0 0
Financial liabilities carried at other than fair value
Certificates of deposit 0 0
Long-term debt $ 0 $ 0
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Fair Values (Details Textuals) (Fair Value, Measurements, Nonrecurring [Member], USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Fair Value, Measurements, Nonrecurring [Member]
Fair Value Assets Measured On Recurring Basis Financial Statement Captions [Line Items]
Assets measured at fair value for impairment $ 0 $ 0
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Guarantees (Details) (USD $)
Dec. 31, 2014
Dec. 31, 2013
Type of Guarantee
Maximum potential amount of undiscounted future payments $ 45,000,000,000 $ 45,000,000,000
Amount of related liability 111,000,000 161,000,000
Return and Merchant Protection [Member]
Type of Guarantee
Maximum potential amount of undiscounted future payments 37,000,000,000 37,000,000,000
Amount of related liability 44,000,000 84,000,000
Other Guarantees [Member]
Type of Guarantee
Maximum potential amount of undiscounted future payments 8,000,000,000 8,000,000,000
Amount of related liability $ 67,000,000 $ 77,000,000
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Common and Preferred Shares and Warrants (Details)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Authorized shares and a reconciliation of common shares issued and outstanding
Common shares, authorized 3,600,000,000 3,600,000,000 3,600,000,000
Shares issued and outstanding at beginning of year 1,064,000,000 1,105,000,000 1,164,000,000
Repurchases of common shares (49,000,000) (55,000,000) (69,000,000)
Other, primarily stock option exercises and RSAs granted 8,000,000 14,000,000 10,000,000
Shares issued and outstanding as of December 31 1,023,000,000 1,064,000,000 1,105,000,000
Stockholders' Equity Note (Textuals) [Abstract]
Shares reserved for issuance under employee stock and employee benefit plans 56,000,000
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Common and Preferred Shares and Warrants (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Mar. 25, 2013
Common And Preferred Shares And Warrants (Textuals) [Abstract]
Common share repurchases authorized 150,000,000
Common shares repurchased 49,000,000 55,000,000
Cost basis of common stock repurchased $ 4,389,000,000 $ 3,943,000,000 $ 3,952,000,000
Commissions paid included in cost basis of common stock repurchased 1,000,000 1,100,000
Common shares remaining under share repurchase authorizations 59,000,000
Shares held as treasury shares 3,200,000 3,500,000 3,900,000
Cost basis of treasury stock 280,000,000 260,000,000 236,000,000
Preferred shares, authorized 20,000,000 0
Preferred shares, par value 1.66 0
Preferred stock, shares issued 750 0 0
Preferred stock, shares outstanding 750 0 0
Depositary shares, issued 750,000
Preferred Stock, Liquidation Preference Value 750,000,000
Preferred Stock, Dividend Rate, Percentage 5.20%
Preferred Stock, Dividend Payment. Rate Variable 3-month Libor plus 3.428 percent
Depositary Shares, Redemption Amount $ 1,000
Warrants, issued and outstanding 0 0 0
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Changes in Accumulated Other Comprehensive Income (Details) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Changes in Other Comprehensive income
Balances as of January 1 $ (1,426,000,000)
Net unrealized pension and other postretirement benefit (losses) gains, net of tax (117,000,000) 89,000,000 (7,000,000)
Balances as of December 31 (1,919,000,000) (1,426,000,000)
Tax impact for the changes in each component of accumulated other comprehensive (loss) income
Investment securities 19,000,000 (142,000,000) 7,000,000
Cash flow hedges 0 0 1,000,000
Foreign currency translation adjustments (64,000,000) (49,000,000) 24,000,000
Net investment hedges 273,000,000 135,000,000 (176,000,000)
Pension and other postretirement benefit losses (46,000,000) 56,000,000 0
Total tax impact 182,000,000 0 (144,000,000)
Accumulated Other Comprehensive (Loss) Income [Member]
Changes in Other Comprehensive income
Balances as of January 1 (1,426,000,000) (927,000,000) (876,000,000)
Net unrealized gains (losses) 104,000,000 (159,000,000) 106,000,000
Reclassification for realized (gains) losses into earnings (66,000,000) (93,000,000) (77,000,000)
Net translation of investments in foreign operations (869,000,000) (589,000,000) 215,000,000
Net gains (losses) related to hedges of investment in foreign operations 455,000,000 253,000,000 (288,000,000)
Net unrealized pension and other postretirement benefit (losses) gains, net of tax (117,000,000) 89,000,000 (7,000,000)
Net change in accumulated other comprehensive (loss) income (493,000,000) (499,000,000) (51,000,000)
Balances as of December 31 (1,919,000,000) (1,426,000,000) (927,000,000)
Net Unrealized Investment Gains (Losses) on Investment Securities [Member]
Changes in Other Comprehensive income
Balances as of January 1 63,000,000 315,000,000 288,000,000
Net unrealized gains (losses) 104,000,000 (159,000,000) 106,000,000
Reclassification for realized (gains) losses into earnings (71,000,000) (93,000,000) (79,000,000)
Net change in accumulated other comprehensive (loss) income 33,000,000 (252,000,000) 27,000,000
Balances as of December 31 96,000,000 63,000,000 315,000,000
Net Unrealized Gains (Losses) on Cash Flow Hedges [Member]
Changes in Other Comprehensive income
Balances as of January 1 0 0 (1,000,000)
Net unrealized gains (losses) 0
Reclassification for realized (gains) losses into earnings 1,000,000
Net change in accumulated other comprehensive (loss) income 0 0 1,000,000
Balances as of December 31 0 0 0
Foreign Currency Translation Adjustments [Member]
Changes in Other Comprehensive income
Balances as of January 1 (1,090,000,000) (754,000,000) (682,000,000)
Reclassification for realized (gains) losses into earnings 5 0 1
Net translation of investments in foreign operations (869,000,000) (589,000,000) 215,000,000
Net gains (losses) related to hedges of investment in foreign operations 455,000,000 253,000,000 (288,000,000)
Net change in accumulated other comprehensive (loss) income (409,000,000) (336,000,000) (72,000,000)
Balances as of December 31 (1,499,000,000) (1,090,000,000) (754,000,000)
Net Unrealized Pension and Other Postretirement Benefit Losses [Member]
Changes in Other Comprehensive income
Balances as of January 1 (399,000,000) (488,000,000) (481,000,000)
Net unrealized pension and other postretirement benefit (losses) gains, net of tax (117,000,000) 89,000,000 (7,000,000)
Net change in accumulated other comprehensive (loss) income (117,000,000) 89,000,000 (7,000,000)
Balances as of December 31 $ (516,000,000) $ (399,000,000) $ (488,000,000)
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Changes in Accumulated Other Comprehensive Income (Details 1) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other non-interest revenue $ 2,989,000,000 $ 2,274,000,000 $ 2,425,000,000
Interest Expense, Long-term Debt 1,334,000,000 1,516,000,000 1,746,000,000
Other expense 6,089,000,000 6,796,000,000 6,851,000,000
Net Unrealized Investment Gains (Losses) on Investment Securities [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other non-interest revenue 111,000,000 145,000,000
Income tax provision for other non-interest revenue (40,000,000) (52,000,000)
Increase (decrease) due to amounts reclassified into earnings 71,000,000 93,000,000
Foreign Currency Translation Adjustments [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Other expense (9,000,000) 0
Income tax benefit for other, net expense 4,000,000 0
Increase (decrease) due to amounts reclassified into earnings (5,000,000) 0
Accumulated Other Comprehensive Income (Loss) [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Increase (decrease) due to amounts reclassified into earnings $ 66,000,000 $ 93,000,000
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Non-Interest Revenue and Expense Detail (Details) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Details Of Certain Statements Of Income Lines Details [Abstract]
Foreign currency conversion fee revenue $ 877,000,000 $ 877,000,000 $ 855,000,000
Delinquency fees 722,000,000 667,000,000 604,000,000
Loyalty Partner-related fees 383,000,000 310,000,000 290,000,000
Service fees 366,000,000 375,000,000 362,000,000
Other 160,000,000 185,000,000 206,000,000
Total Other commissions and fees $ 2,508,000,000 $ 2,414,000,000 $ 2,317,000,000
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Non-Interest Revenue and Expense Detail (Details 1) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Details Of Certain Statements Of Income Lines Details [Abstract]
Gain on sale of investment in Concur Technologies $ 744,000,000 $ 0 $ 0
Global Network Services partner revenues 694,000,000 650,000,000 664,000,000
Net realized gains on investment securities 100,000,000 136,000,000 126,000,000
Other 1,451,000,000 1,488,000,000 1,635,000,000
Total Other revenues 2,989,000,000 2,274,000,000 2,425,000,000
Gross realized losses on investment securities $ 0 $ 0 $ 1,000,000
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Non-Interest Revenue and Expense Detail (Details 2) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Details Of Certain Statements Of Income Lines Details [Abstract]
Marketing and promotion $ 3,320 $ 3,043 $ 2,890
Card Member rewards 6,931 6,457 6,282
Card Member services and other 822 767 772
Total Marketing, promotion, rewards, Card Member services and other $ 11,073 $ 10,267 $ 9,944
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Non-Interest Revenue and Expense Detail (Details 3) (USD $)
3 Months Ended 12 Months Ended
Jun. 30, 2014
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Details Of Certain Statements Of Income Lines Details [Abstract]
Professional services $ 3,008,000,000 $ 3,102,000,000 $ 2,963,000,000
Occupancy and equipment 1,807,000,000 1,904,000,000 1,823,000,000
Card-related fraud losses 369,000,000 278,000,000 278,000,000
Communications 383,000,000 379,000,000 383,000,000
Gain on business travel joint venture transaction (626,000,000) (630,000,000)
Other 1,152,000,000 1,133,000,000 1,404,000,000
Total Other, net $ 6,089,000,000 $ 6,796,000,000 $ 6,851,000,000
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Restructuring Charges (Details) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2014
Jun. 30, 2014
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Restructuring Charges
Beginning Balance $ 233,000,000 $ 470,000,000 $ 200,000,000
Restructuring charges, net of revisions 313,000,000 133,000,000 411,000,000 (4,000,000) 403,000,000
Payments (115,000,000) (229,000,000) (133,000,000)
Other non-cash (59,000,000) (4,000,000)
Ending Balance 470,000,000 470,000,000 233,000,000 470,000,000
U S Card Services [Member]
Restructuring Charges
Restructuring charges, net of revisions 38,000,000
International Card Services [Member]
Restructuring Charges
Restructuring charges, net of revisions 139,000,000
Global Commercial Services [Member]
Restructuring Charges
Restructuring charges, net of revisions 54,000,000
Global Network And Merchant Services [Member]
Restructuring Charges
Restructuring charges, net of revisions 25,000,000
Corporate and Other [Member]
Restructuring Charges
Restructuring charges, net of revisions 155,000,000
Employee Severance [Member]
Restructuring Charges
Beginning Balance 196,000,000 412,000,000 170,000,000
Restructuring charges, net of revisions 383,000,000 (7,000,000) 366,000,000
Payments (93,000,000) (206,000,000) (124,000,000)
Other non-cash (51,000,000) (3,000,000)
Ending Balance 435,000,000 435,000,000 196,000,000 412,000,000
Other Terminations [Member]
Restructuring Charges
Beginning Balance 37,000,000 58,000,000 30,000,000
Restructuring charges, net of revisions 28,000,000 3,000,000 37,000,000
Payments (22,000,000) (23,000,000) (9,000,000)
Other non-cash (8,000,000) (1,000,000)
Ending Balance 35,000,000 35,000,000 37,000,000 58,000,000
GBT JV [Member]
Restructuring Charges
Restructuring charges, net of revisions 42,000,000
Foreign exchange and other non-cash charges
Restructuring Charges
Restructuring charges, net of revisions $ 17,000,000
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Restructuring Charges (Details 1) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2014
Jun. 30, 2014
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Restructuring charges, by reportable segment
Restructuring charges, net of revisions $ 313,000,000 $ 133,000,000 $ 411,000,000 $ (4,000,000) $ 403,000,000
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 919,000,000 919,000,000
Employee Severance [Member]
Restructuring charges, by reportable segment
Restructuring charges, net of revisions 383,000,000 (7,000,000) 366,000,000
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 798,000,000 798,000,000
Other Terminations [Member]
Restructuring charges, by reportable segment
Restructuring charges, net of revisions 28,000,000 3,000,000 37,000,000
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 121,000,000 121,000,000
U S Card Services [Member]
Restructuring charges, by reportable segment
Restructuring charges, net of revisions 38,000,000
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 72,000,000 72,000,000
U S Card Services [Member] | Employee Severance [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 66,000,000 66,000,000
U S Card Services [Member] | Other Terminations [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 6,000,000 6,000,000
International Card Services [Member]
Restructuring charges, by reportable segment
Restructuring charges, net of revisions 139,000,000
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 221,000,000 221,000,000
International Card Services [Member] | Employee Severance [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 220,000,000 220,000,000
International Card Services [Member] | Other Terminations [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 1,000,000 1,000,000
Global Commercial Services [Member]
Restructuring charges, by reportable segment
Restructuring charges, net of revisions 54,000,000
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 267,000,000 267,000,000
Global Commercial Services [Member] | Employee Severance [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 249,000,000 249,000,000
Global Commercial Services [Member] | Other Terminations [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 18,000,000 18,000,000
Global Network And Merchant Services [Member]
Restructuring charges, by reportable segment
Restructuring charges, net of revisions 25,000,000
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 68,000,000 68,000,000
Global Network And Merchant Services [Member] | Employee Severance [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 68,000,000 68,000,000
Global Network And Merchant Services [Member] | Other Terminations [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 0 0
Corporate and Other [Member]
Restructuring charges, by reportable segment
Restructuring charges, net of revisions 155,000,000
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 291,000,000 291,000,000
Severance and other charges 222,000,000
Corporate and Other [Member] | Employee Severance [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 195,000,000 195,000,000
Corporate and Other [Member] | Other Terminations [Member]
Restructuring charges, by reportable segment
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs $ 96,000,000 $ 96,000,000
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Restructuring Charges (Details Textuals) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2014
Jun. 30, 2014
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Restructuring Charges (Textuals) [Abstract]
Restructuring charges, net of revisions $ 313,000,000 $ 133,000,000 $ 411,000,000 $ (4,000,000) $ 403,000,000
Restructuring charges, revision adjustments 35,000,000 4,000,000 16,000,000
Employee Severance [Member]
Restructuring Charges (Textuals) [Abstract]
Restructuring charges, net of revisions 383,000,000 (7,000,000) 366,000,000
U S Card Services [Member]
Restructuring Charges (Textuals) [Abstract]
Restructuring charges, net of revisions 38,000,000
International Card Services [Member]
Restructuring Charges (Textuals) [Abstract]
Restructuring charges, net of revisions 139,000,000
Global Commercial Services [Member]
Restructuring Charges (Textuals) [Abstract]
Restructuring charges, net of revisions 54,000,000
Global Network And Merchant Services [Member]
Restructuring Charges (Textuals) [Abstract]
Restructuring charges, net of revisions 25,000,000
Corporate and Other [Member]
Restructuring Charges (Textuals) [Abstract]
Restructuring charges, net of revisions $ 155,000,000
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Income Taxes (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Current income tax expense:
U.S. federal $ 2,136 $ 1,730 $ 982
U.S. state and local 264 288 189
Non-U.S. 412 514 445
Total current income tax expense 2,812 2,532 1,616
Deferred income tax expense (benefit):
U.S. federal 352 113 359
U.S. state and local 39 4 39
Non-U.S. (97) (120) (45)
Total deferred income tax expense 294 (3) 353
Total income tax expense on continuing operations $ 3,106 $ 2,529 $ 1,969
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Income Taxes (Details 1)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Effective tax rate reconciliation
Combined tax at U.S. statutory federal income tax rate 35.00% 35.00% 35.00%
Increase (decrease) in taxes resulting from:
Tax-exempt income (1.50%) (1.60%) (1.60%)
State and local income taxes, net of federal benefit 2.70% 3.10% 2.50%
Non-U.S. subsidiaries earnings (2.20%) (2.80%) (5.20%)
Tax settlements (0.50%) (1.90%) (0.20%)
All other 1.00% 0.30% 0.00%
Actual tax rates 34.50% 32.10% 30.50%
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Income Taxes (Details 2) (USD $)
Dec. 31, 2014
Dec. 31, 2013
Deferred tax assets:
Reserves not yet deducted for tax purposes $ 3,926,000,000 $ 3,813,000,000
Employee compensation and benefits 789,000,000 721,000,000
Other 266,000,000 546,000,000
Gross deferred tax assets 4,981,000,000 5,080,000,000
Valuation allowance (75,000,000) (121,000,000)
Deferred tax assets after valuation allowance 4,906,000,000 4,959,000,000
Deferred tax liabilities:
Intangibles and fixed assets 1,597,000,000 1,465,000,000
Deferred revenue 498,000,000 453,000,000
Deferred interest 350,000,000 363,000,000
Asset Securitization 162,000,000 130,000,000
Investment in joint ventures 223,000,000 10,000,000
Foreign deferred tax liabilities 62,000,000 95,000,000
Gross deferred tax liabilities 2,892,000,000 2,516,000,000
Net deferred tax assets $ 2,014,000,000 $ 2,443,000,000
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Income Taxes (Details 3) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Balance, January 1 $ 1,044,000,000 $ 1,230,000,000 $ 1,223,000,000
Increases:
Current year tax positions 4,000,000 124,000,000 51,000,000
Tax positions related to prior years 111,000,000 176,000,000 64,000,000
Decreases:
Tax positions related to prior years (181,000,000) (371,000,000) (44,000,000)
Settlements with tax authorities (67,000,000) (94,000,000) (25,000,000)
Lapse of statute of limitations (1,000,000) (21,000,000) (37,000,000)
Effects of foreign currency translations (1,000,000) 0 (2,000,000)
Balance, December 31 $ 909,000,000 $ 1,044,000,000 $ 1,230,000,000
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Income Taxes (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Income Taxes (Textuals)
U.S. statutory federal income tax rate 35.00% 35.00% 35.00%
Aggregate of federal taxes $ 3,000,000,000
Income taxes paid 2,500,000,000 2,000,000,000 1,900,000,000
Unrecognized tax benefits 909,000,000 1,044,000,000 1,230,000,000 1,223,000,000
Unrecognized tax benefits as a result of potential resolutions of prior years' tax 489,000,000
Unrecognized tax benefits that affect effective tax rate 412,000,000 427,000,000 452,000,000
Unrecognized tax benefits, amounts recorded to equity 369,000,000
Unrecognized tax benefits impact not possible to quantify 0
Unrecognized tax benefits income tax penalties and interest expense 19,000,000 31,000,000 8,000,000
Unrecognized tax benefits income tax penalties and interest accrued 126,000,000 144,000,000
Income Taxes Of Non Us Subsidiaries [Line Items]
Accumulated earnings intended to be permanently reinvested outside the U.S. 9,700,000,000
Internal Revenue Service (IRS) [Member] | Earliest Year [Member]
Income Tax Contingency [Line Items]
Open tax years by major tax jurisdiction 2008
Internal Revenue Service (IRS) [Member] | Latest Year [Member]
Income Tax Contingency [Line Items]
Open tax years by major tax jurisdiction 2011
International [Member]
Income Taxes Of Non Us Subsidiaries [Line Items]
Benefits related to the realization of certain foreign tax credits $ 146,000,000
Decrease in tax rate related to the realization of certain foreign tax credits 2.30%
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Earnings Per Common Share (EPS) (Details) (USD $)
In Millions, except Share data, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Basic and diluted:
Earnings allocated to participating share awards $ (11) $ (11) $ (12) $ (12) $ (11) $ (12) $ (13) $ (11) $ (46) $ (47) $ (49)
Net income attributable to common shareholders 5,839 5,312 4,433
Denominator:
Basic: Weighted-average common stock 1,045,000,000 1,082,000,000 1,135,000,000
Add: Weighted-average stock options 6,000,000 7,000,000 6,000,000
Diluted 1,051,000,000 1,089,000,000 1,141,000,000
Basic EPS:
Basic $ 5.58 [1] $ 4.91 [1] $ 3.91 [1]
Diluted $ 5.56 $ 4.88 $ 3.89
Net income attributable to common shareholders $ 1.4 $ 1.41 $ 1.44 $ 1.34 $ 1.22 $ 1.26 $ 1.28 $ 1.15
Diluted EPS:
Diluted $ 5.56 $ 4.88 $ 3.89
Net income attributable to common shareholders $ 1.39 $ 1.4 $ 1.43 $ 1.33 $ 1.21 $ 1.25 $ 1.27 $ 1.15
Earnings Per Common Share (Textuals) [Abstract]
Subordinated debentures $ 750 $ 750 $ 750 $ 750 $ 750
Stock Option [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per Share, amount 200,000 100,000 7,600,000
[1]

Represents net income less earnings allocated to participating share awards of $46 million, $47 million and $49 million for the years ended December 31, 2014, 2013 and 2012, respectively.

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Regulatory Matters and Capital Adequacy (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Regulatory Matters And Capital Adequacy [Abstract]
Well-capitalized ratios 10.00% 10.00%
Minimum capital ratios 8.00% 8.00%
Leverage capital required, Well-capitalized ratios 5.00% 5.00%
Leverage capital required, Minimum capital ratios 4.00% 4.00%
Risk-based capital required, Well-capitalized ratios 6.00% 6.00%
Risk-based capital required, Minimum capital ratios 5.50% 5.50%
Common Equity Tier 1 required, Minimum capital ratio 4.00%
Parent Company [Member]
Regulatory capital ratios
Tier 1 capital 18,176 16,174
Total capital 20,801 18,585
Tier 1 capital ratio 13.60% 12.50%
Total capital ratio 15.60% 14.40%
Tier 1 leverage ratio 11.80% 10.90%
CET1 capital 17,525
CET1 capital ratio 13.10%
American Express Centurion Bank [Member]
Regulatory capital ratios
Tier 1 capital 6,174 6,366
Total capital 6,584 6,765
Tier 1 capital ratio 18.80% 19.90%
Total capital ratio 20.10% 21.20%
Tier 1 leverage ratio 18.70% 19.00%
CET1 capital 6,174
CET1 capital ratio 18.80%
American Express Bank, FSB [Member]
Regulatory capital ratios
Tier 1 capital 6,722 6,744
Total capital 7,604 7,662
Tier 1 capital ratio 14.20% 15.60%
Total capital ratio 16.00% 17.70%
Tier 1 leverage ratio 15.10% 17.50%
CET1 capital 6,722
CET1 capital ratio 14.20%
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Regulatory Matters and Capital Adequacy (Details Textuals) (USD $)
In Billions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Regulatory Matters And Capital Adequacy [Abstract]
Restricted net assets of subsidiaries $ 11
Retained Earnings Available For Payment Of Dividends 3.6 4.6
American Express Centurion Bank [Member]
Regulatory Matters And Capital Adequacy [Abstract]
Dividends paid from retained earnings to its parent company 1.9 1.4
American Express Bank, FSB [Member]
Regulatory Matters And Capital Adequacy [Abstract]
Dividends paid from retained earnings to its parent company $ 2.1 $ 1.8
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Significant Credit Concentrations (Details) (USD $)
In Billions, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Maximum Credit Exposure by Category
On-balance sheet $ 147 $ 141
Individuals [Member]
Maximum Credit Exposure by Category
On-balance sheet 101 98
Unused lines-of-credit 278 265
Financial Institutions [Member]
Maximum Credit Exposure by Category
On-balance sheet 25 22
United States Government And Agencies [Member]
Maximum Credit Exposure by Category
On-balance sheet 4 4
Other Concentration [Member]
Maximum Credit Exposure by Category
On-balance sheet $ 17 $ 17
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Significant Credit Concentrations (Details 1) (USD $)
In Billions, unless otherwise specified
Dec. 31, 2014
Dec. 31, 2013
Card Member loans and receivables exposure
On-balance sheet $ 115 $ 111
Individuals [Member]
Card Member loans and receivables exposure
Unused lines-of-credit 278 265
U.S. [Member]
Card Member loans and receivables exposure
On-balance sheet 94 89
U.S. [Member] | Individuals [Member]
Card Member loans and receivables exposure
Unused lines-of-credit 234 219
Non-U.S. [Member]
Card Member loans and receivables exposure
On-balance sheet 21 22
Non-U.S. [Member] | Individuals [Member]
Card Member loans and receivables exposure
Unused lines-of-credit $ 44 $ 46
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Reportable Operating Segments and Geographic Operations (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Segment Reporting Information [Line Items]
Non-interest revenues $ 28,820 $ 27,927 $ 26,927
Interest income 7,179 7,005 6,854
Interest expense 1,707 1,958 2,226
Total revenues, net of interest expense 9,107 8,329 8,657 8,199 8,547 8,301 8,245 7,881 34,292 32,974 31,555
Total provision 2,044 1,832 1,712
Pretax income 2,225 2,246 2,312 2,208 1,980 2,004 1,995 1,909 8,991 7,888 6,451
Income tax provision (benefit) 3,106 2,529 1,969
Total shareholders' equity 20,673 19,496 20,673 19,496 18,886 18,794 18,794
U S Card Services [Member]
Segment Reporting Information [Line Items]
Non-interest revenues 12,732 12,123 11,469
Interest income 5,786 5,565 5,342
Interest expense 604 693 765
Total revenues, net of interest expense 17,914 16,995 16,046
Total provision 1,396 1,250 1,253
Pretax income 5,100 4,994 4,069
Income tax provision (benefit) 1,900 1,801 1,477
Net Income from continuing operations 3,200 3,193 2,592
Total shareholders' equity 10,400 9,300 10,400 9,300 8,700
International Card Services [Member]
Segment Reporting Information [Line Items]
Non-interest revenues 4,737 4,644 4,561
Interest income 1,085 1,118 1,147
Interest expense 330 361 402
Total revenues, net of interest expense 5,492 5,401 5,306
Total provision 370 388 279
Pretax income 449 643 659
Income tax provision (benefit) 38 12 25
Net Income from continuing operations 411 631 634
Total shareholders' equity 3,000 3,100 3,000 3,100 2,900
Global Commercial Services [Member]
Segment Reporting Information [Line Items]
Non-interest revenues 5,173 5,085 4,995
Interest income 15 13 11
Interest expense 240 245 257
Total revenues, net of interest expense 4,948 4,853 4,749
Total provision 180 129 106
Pretax income 2,408 1,244 960
Income tax provision (benefit) 865 384 316
Net Income from continuing operations 1,543 860 644
Total shareholders' equity 3,800 3,700 3,800 3,700 3,600
Global Network And Merchant Services [Member]
Segment Reporting Information [Line Items]
Non-interest revenues 5,426 5,229 5,005
Interest income 52 32 23
Interest expense (269) (252) (243)
Total revenues, net of interest expense 5,747 5,513 5,271
Total provision 93 67 73
Pretax income 2,620 2,469 2,219
Income tax provision (benefit) 960 894 776
Net Income from continuing operations 1,660 1,575 1,443
Total shareholders' equity 2,000 2,000 2,000 2,000 2,000
Corporate and Other [Member]
Segment Reporting Information [Line Items]
Non-interest revenues 752 846 897
Interest income 241 277 331
Interest expense 802 911 1,045
Total revenues, net of interest expense 191 212 183
Total provision 5 (2) 1
Pretax income (1,586) (1,462) (1,456)
Income tax provision (benefit) (657) (562) (625)
Net Income from continuing operations (929) (900) (831)
Total shareholders' equity $ 1,500 $ 1,400 $ 1,500 $ 1,400 $ 1,700
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Reportable Operating Segements and Geographic Operations (Details 1) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items]
Total revenues net of interest expense $ 9,107 $ 8,329 $ 8,657 $ 8,199 $ 8,547 $ 8,301 $ 8,245 $ 7,881 $ 34,292 $ 32,974 $ 31,555
Pretax income 2,225 2,246 2,312 2,208 1,980 2,004 1,995 1,909 8,991 7,888 6,451
United States Geographic Region [Member]
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items]
Total revenues net of interest expense 24,855 23,745 22,631
Pretax income 8,869 7,679 6,468
EMEA Geographic Region [Member]
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items]
Total revenues net of interest expense 3,767 3,700 3,594
Pretax income 525 524 505
JAPA Geographic Region [Member]
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items]
Total revenues net of interest expense 2,934 2,952 3,106
Pretax income 463 488 426
LACC Geographic Region [Member]
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items]
Total revenues net of interest expense 2,888 2,900 2,774
Pretax income 683 701 605
Other Unallocated [Member]
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items]
Total revenues net of interest expense (152) (323) (550)
Pretax income $ (1,549) $ (1,504) $ (1,553)
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Parent Company (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Non-interest revenues
Gain on sale of securities $ 100 $ 136 $ 126
Other 2,989 2,274 2,425
Total non-interest revenues (28,820) (27,927) (26,927)
Interest income 7,179 7,005 6,854
Interest expense (1,707) (1,958) (2,226)
Total revenues net of interest expense (9,107) (8,329) (8,657) (8,199) (8,547) (8,301) (8,245) (7,881) (34,292) (32,974) (31,555)
Expenses
Salaries and employee benefits 6,095 6,191 6,597
Other 6,089 6,796 6,851
Total (23,257) (23,254) (23,392)
Pretax loss 2,225 2,246 2,312 2,208 1,980 2,004 1,995 1,909 8,991 7,888 6,451
Income tax provision (benefit) (3,106) (2,529) (1,969)
Net income 1,447 1,477 1,529 1,432 1,308 1,366 1,405 1,280 5,885 5,359 4,482
Parent Company [Member]
Non-interest revenues
Gain on sale of securities 99 135 121
Other 270 5 (12)
Total non-interest revenues 369 140 109
Interest income 141 134 137
Interest expense (543) (583) (609)
Total revenues net of interest expense (33) (309) (363)
Expenses
Salaries and employee benefits 275 206 165
Other 357 261 214
Total 632 467 379
Pretax loss (665) (776) (742)
Income tax provision (benefit) (249) (297) (258)
Net loss before equity in net income of subsidiaries and affiliates (416) (479) (484)
Equity in net income of subsidiaries and affiliates 6,301 5,838 4,966
Net income $ 5,885 $ 5,359 $ 4,482
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Parent Company (Details 1) (USD $)
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Assets
Cash and cash equivalents $ 22,288,000,000 $ 19,486,000,000 $ 22,250,000,000 $ 24,893,000,000
Investment securities 4,431,000,000 5,016,000,000 5,614,000,000
Accounts receivable, less reserves 44,386,000,000 43,777,000,000
Premises and equipment, less accumulated depreciation 3,938,000,000 3,875,000,000
Other assets 11,342,000,000 11,228,000,000
Total assets 159,103,000,000 153,375,000,000
Liabilities and Shareholders' Equity
Long-term debt 57,955,000,000 55,330,000,000
Total liabilities 138,430,000,000 133,879,000,000
Shareholders' Equity
Preferred shares 0 0
Common shares 205,000,000 213,000,000
Additional paid-in capital 12,874,000,000 12,202,000,000
Retained earnings 9,513,000,000 8,507,000,000
Accumulated other comprehensive loss (1,919,000,000) (1,426,000,000)
Total shareholders' equity 20,673,000,000 19,496,000,000 18,886,000,000 18,794,000,000 18,794,000,000
Total liabilities and shareholders' equity 159,103,000,000 153,375,000,000
Parent Company Details (Textuals) [Abstract]
Premises and equipment, accumulated depreciation 6,270,000,000 5,978,000,000
Parent Company [Member]
Assets
Cash and cash equivalents 8,824,000,000 6,076,000,000 4,797,000,000 6,914,000,000
Investment securities 1,000,000 123,000,000
Equity in net assets of subsidiaries and affiliates 20,123,000,000 19,571,000,000
Accounts receivable, less reserves 134,000,000 378,000,000
Premises and equipment, less accumulated depreciation 139,000,000 136,000,000
Loans to subsidiaries and affiliates 7,809,000,000 5,236,000,000
Due from subsidiaries and affiliates 1,477,000,000 1,126,000,000
Other assets 365,000,000 335,000,000
Total assets 38,872,000,000 32,981,000,000
Liabilities and Shareholders' Equity
Accounts payable and other liabilities 1,590,000,000 1,386,000,000
Due to subsidiaries and affiliates 964,000,000 926,000,000
Short-term debt of subsidiaries and affiliates 5,937,000,000 819,000,000
Long-term debt 9,708,000,000 10,354,000,000
Total liabilities 18,199,000,000 13,485,000,000
Shareholders' Equity
Preferred shares 0 0
Common shares 205,000,000 213,000,000
Additional paid-in capital 12,874,000,000 12,202,000,000
Retained earnings 9,513,000,000 8,507,000,000
Accumulated other comprehensive loss (1,919,000,000) (1,426,000,000)
Total shareholders' equity 20,673,000,000 19,496,000,000
Total liabilities and shareholders' equity 38,872,000,000 32,981,000,000
Parent Company Details (Textuals) [Abstract]
Premises and equipment, accumulated depreciation $ 106,000,000 $ 76,000,000
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Parent Company (Details 2) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Cash Flows from Operating Activities
Net income $ 1,447,000,000 $ 1,477,000,000 $ 1,529,000,000 $ 1,432,000,000 $ 1,308,000,000 $ 1,366,000,000 $ 1,405,000,000 $ 1,280,000,000 $ 5,885,000,000 $ 5,359,000,000 $ 4,482,000,000
Adjustments to reconcile income from continuing operations to net cash provided by operating activities:
Gain on sale of securities (100,000,000) (136,000,000) (126,000,000)
Premium paid on debt exchange 0 0 (541,000,000)
Net cash provided by operating activities 10,990,000,000 8,547,000,000 7,082,000,000
Cash Flows from Investing Activities
Purchase of premises and equipment 1,195,000,000 1,006,000,000 1,053,000,000
Net cash (used in) provided by investing activities (7,967,000,000) (7,269,000,000) (6,545,000,000)
Cash Flows from Financing Activities
(Principal payments on) / issuance of long term debt (12,768,000,000) (14,763,000,000) (14,076,000,000)
Issuance of American Express preferred shares 742,000,000 0 0
Issuance of American Express common shares and other 362,000,000 721,000,000 443,000,000
Repurchase of American Express common shares (4,389,000,000) (3,943,000,000) (3,952,000,000)
Dividends paid (1,041,000,000) (939,000,000) (902,000,000)
Net cash provided by (used in) financing activities 11,000,000 (3,891,000,000) (3,268,000,000)
Net increase (decrease) in cash and cash equivalents 2,802,000,000 (2,764,000,000) (2,643,000,000)
Cash and cash equivalents at beginning of year 19,486,000,000 22,250,000,000 19,486,000,000 22,250,000,000 24,893,000,000
Cash and cash equivalents at end of year 22,288,000,000 19,486,000,000 22,288,000,000 19,486,000,000 22,250,000,000
Parent Company [Member]
Cash Flows from Operating Activities
Net income 5,885,000,000 5,359,000,000 4,482,000,000
Adjustments to reconcile income from continuing operations to net cash provided by operating activities:
Equity in net income of subsidiaries and affiliates (6,301,000,000) (5,838,000,000) (4,966,000,000)
Dividends received from subsidiaries and affiliates 5,455,000,000 4,768,000,000 3,355,000,000
Gain on sale of securities (99,000,000) (135,000,000) (121,000,000)
Other operating activities, primarily with subsidiaries and affiliates 173,000,000 324,000,000 196,000,000
Premium paid on debt exchange 0 0 (541,000,000)
Net cash provided by operating activities 5,113,000,000 4,478,000,000 2,405,000,000
Cash Flows from Investing Activities
Sales of available-for-sale investment securities 111,000,000 157,000,000 118,000,000
Purchase of premises and equipment (39,000,000) (39,000,000) (38,000,000)
Loans to subsidiaries and affiliates (2,574,000,000) 1,498,000,000 (1,601,000,000)
Investments in subsidiaries and affiliates 0 0 (11,000,000)
Net cash (used in) provided by investing activities (2,502,000,000) 1,616,000,000 (1,532,000,000)
Cash Flows from Financing Activities
(Principal payments on) / issuance of long term debt (655,000,000) 843,000,000 0
Short-term debt of subsidiaries and affiliates 5,118,000,000 (1,497,000,000) 1,421,000,000
Issuance of American Express preferred shares 742,000,000 0 0
Issuance of American Express common shares and other 362,000,000 721,000,000 443,000,000
Repurchase of American Express common shares (4,389,000,000) (3,943,000,000) (3,952,000,000)
Dividends paid (1,041,000,000) (939,000,000) (902,000,000)
Net cash provided by (used in) financing activities 137,000,000 (4,815,000,000) (2,990,000,000)
Net increase (decrease) in cash and cash equivalents 2,748,000,000 1,279,000,000 (2,117,000,000)
Cash and cash equivalents at beginning of year 6,076,000,000 4,797,000,000 6,076,000,000 4,797,000,000 6,914,000,000
Cash and cash equivalents at end of year $ 8,824,000,000 $ 6,076,000,000 $ 8,824,000,000 $ 6,076,000,000 $ 4,797,000,000
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Parent Company (Details Textuals) (USD $)
3 Months Ended 12 Months Ended
Jun. 30, 2014
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Parent Company Details (Textuals) [Abstract]
Gain on business travel joint venture transaction $ (626,000,000) $ (630,000,000)
Non Cash [Member]
Parent Company Details (Textuals) [Abstract]
Charge related to impacts of debt exchange on long-term debt 0 0 439,000,000
Gain on business travel joint venture transaction (630,000,000) 0 0
Parent Company [Member] | Non Cash [Member]
Parent Company Details (Textuals) [Abstract]
Charge related to impacts of debt exchange on long-term debt $ 0 $ 0
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Quarterly Financial Data (Unaudited) (Details) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Disclosure of quarterly financial data
Total revenues net of interest expense $ 9,107,000,000 $ 8,329,000,000 $ 8,657,000,000 $ 8,199,000,000 $ 8,547,000,000 $ 8,301,000,000 $ 8,245,000,000 $ 7,881,000,000 $ 34,292,000,000 $ 32,974,000,000 $ 31,555,000,000
Pretax income 2,225,000,000 2,246,000,000 2,312,000,000 2,208,000,000 1,980,000,000 2,004,000,000 1,995,000,000 1,909,000,000 8,991,000,000 7,888,000,000 6,451,000,000
Net income 1,447,000,000 1,477,000,000 1,529,000,000 1,432,000,000 1,308,000,000 1,366,000,000 1,405,000,000 1,280,000,000 5,885,000,000 5,359,000,000 4,482,000,000
Earnings per Common Share
Basic $ 5.58 [1] $ 4.91 [1] $ 3.91 [1]
Diluted $ 5.56 $ 4.88 $ 3.89
Net income attributable to common shareholders $ 1.4 $ 1.41 $ 1.44 $ 1.34 $ 1.22 $ 1.26 $ 1.28 $ 1.15
Earnings per Common Share Diluted: (Note 18)
Continuing operations $ 5.56 $ 4.88 $ 3.89
Net income attributable to common shareholders $ 1.39 $ 1.4 $ 1.43 $ 1.33 $ 1.21 $ 1.25 $ 1.27 $ 1.15
Cash dividends declared per common share $ 0.26 $ 0.26 $ 0.26 $ 0.23 $ 0.23 $ 0.23 $ 0.23 $ 0.2 $ 1.01 $ 0.89 $ 0.8
Common share price:
High 94.89 96.24 96.04 94.35 90.79 78.63 78.61 67.48
Low $ 78.41 $ 85.75 $ 83.99 $ 82.63 $ 72.08 $ 71.47 $ 63.43 $ 58.31
[1]

Represents net income less earnings allocated to participating share awards of $46 million, $47 million and $49 million for the years ended December 31, 2014, 2013 and 2012, respectively.

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Quarterly Financial Data (Details Textuals) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended 3 Months Ended
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2012
Quarterly Financial Data (Textuals) [Abstract]
Earnings allocated to participating share awards $ 11 $ 11 $ 12 $ 12 $ 11 $ 12 $ 13 $ 11 $ 46 $ 47 $ 49
Periods in the prior year [Member]
Statement [Line Items]
Card Member reimbursements 0
Periods prior to the prior year [Member]
Statement [Line Items]
Card Member reimbursements $ 0
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