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Document and Entity Information (USD $)
In Billions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Feb. 14, 2014
Jun. 30, 2013
Document and Entity Information [Abstract] ' ' '
Entity Registrant Name 'AMERICAN EXPRESS CO ' '
Entity Central Index Key '0000004962 ' '
Document Type '10-K ' '
Document Period End Date Dec 31, 2013 ' '
Amendment Flag 'true ' '
Document Fiscal Year Focus '2013 ' '
Document Fiscal Period Focus 'FY ' '
Current Fiscal Year End Date '--12-31 ' '
Entity Well-known Seasoned Issuer 'Yes ' '
Entity Voluntary Filers 'No ' '
Entity Current Reporting Status 'Yes ' '
Entity Filer Category 'Large Accelerated Filer ' '
Entity Public Float ' ' $ 80.8
Entity Common Stock, Shares Outstanding ' 1,062,568,163 '
Amendment Description 'No ' '
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Consolidated Statements of Income (USD $)
In Millions, except Per Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Non-interest revenues ' ' '
Discount revenue $ 18,695 $ 17,739 $ 16,734
Net card fees 2,631 2,506 2,448
Travel commissions and fees 1,913 1,940 1,971
Other commissions and fees 2,414 2,317 2,269
Other 2,274 2,425 2,164
Total non-interest revenues 27,927 26,927 25,586
Interest income ' ' '
Interest on loans 6,718 6,511 6,272
Interest and dividends on investment securities 201 246 327
Deposits with banks and other 86 97 97
Total interest income 7,005 6,854 6,696
Interest expense ' ' '
Deposits 442 480 528
Long-term debt and other 1,516 1,746 1,792
Total interest expense 1,958 2,226 2,320
Net interest income 5,047 4,628 4,376
Total revenues net of interest expense 32,974 31,555 29,962
Provisions for losses ' ' '
Charge card 789 742 770
Card Member loans 1,229 1,149 253
Other 92 99 89
Total provisions for losses 2,110 1,990 1,112
Total revenues net of interest expense after provisions for losses 30,864 29,565 28,850
Expenses ' ' '
Marketing, promotion, rewards and Card Member services 10,267 9,944 9,930
Salaries and employee benefits 6,191 6,597 6,252
Other, net 6,518 6,573 5,712
Total 22,976 23,114 21,894
Pretax income from continuing operations 7,888 6,451 6,956
Income tax provision 2,529 1,969 2,057
Income from continuing operations 5,359 4,482 4,899
Income from discontinued operations, net of tax 0 0 36
Net income $ 5,359 $ 4,482 $ 4,935
Earnings per Common Share Basic: (Note 18) ' ' '
Income from continuing operations attributable to common shareholders $ 4.91 $ 3.91 $ 4.11
Income from discontinued operations $ 0 $ 0 $ 0.03
Net income attributable to common shareholders $ 4.91 $ 3.91 $ 4.14
Earnings per Common Share Diluted: (Note 18) ' ' '
Income from continuing operations attributable to common shareholders $ 4.88 $ 3.89 $ 4.09
Income from discontinued operations $ 0 $ 0 $ 0.03
Net income attributable to common shareholders $ 4.88 $ 3.89 $ 4.12
Average common shares outstanding for earnings per common share: ' ' '
Basic 1,082 1,135 1,178
Diluted 1,089 1,141 1,184
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Consolidated Statements of Income (Parenthetical) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Consolidated Statements of Income [Abstract] ' ' ' ' ' ' ' ' ' ' '
Earnings allocated to participating share awards $ 11 $ 12 $ 13 $ 11 $ 7 $ 14 $ 14 $ 14 $ 47 $ 49 $ 58
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Consolidated Statements of Comprehensive Income (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Consolidated Statements of Comprehensive Income ' ' '
Net income $ 5,359 $ 4,482 $ 4,935
Other comprehensive (loss) income: ' ' '
Net unrealized securities (losses) gains, net of tax (252) 27 231
Net unrealized derivative gains, net of tax 0 1 6
Foreign currency translation adjustments, net of tax (336) (72) (179)
Net unrealized pension and other post retirement benefit gains (losses), net of tax 89 (7) (17)
Other comprehensive (loss) income (499) (51) 41
Comprehensive income $ 4,860 $ 4,431 $ 4,976
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Consolidated Balance Sheets (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Cash and cash equivalents ' '
Cash and cash due from banks $ 2,212 $ 2,020
Interest-bearing deposits in other banks (including securities purchased under resale agreements) 16,776 19,892
Short-term investment securities 498 338
Total cash and cash equivalents 19,486 22,250
Accounts receivable ' '
Card Member receivables (includes gross receivables available to settle obligations of consolidated variable interest entities), less reserves 43,777 42,338
Other receivables, less reserves 3,408 3,576
Loans ' '
Card Member loans, (includes gross loans available to settle obligations of consolidated variable interest entities), less reserves 65,977 63,758
Other loans, less reserves 608 551
Investment securities 5,016 5,614
Premises and equipment, less accumulated depreciation and amortization 3,875 3,635
Other assets (includes restricted cash of consolidated variable interest entities) 11,228 11,418
Total assets 153,375 153,140
Liabilities ' '
Customer deposits 41,763 39,803
Travelers Cheques and other prepaid products 4,240 4,601
Accounts payable 10,615 10,006
Short-term borrowings (includes debt issued by consolidated variable interest entities) 5,021 3,314
Long-term debt (includes debt issued by consolidated variable interest entities) 55,330 58,973
Other liabilities 16,910 17,557
Total liabilities 133,879 134,254
Shareholders' Equity ' '
Common shares 213 221
Additional paid-in capital 12,202 12,067
Retained earnings 8,507 7,525
Accumulated other comprehensive (loss) income ' '
Net unrealized securities gains, net of tax 63 315
Foreign currency translation adjustments, net of tax (1,090) (754)
Net unrealized pension and other postretirement benefit losses, net of tax (399) (488)
Total accumulated other comprehensive loss (1,426) (927)
Total shareholders' equity 19,496 18,886
Total liabilities and shareholders' equity $ 153,375 $ 153,140
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Consolidated Balance Sheets (Parenthetical) (USD $)
In Millions, except Share data, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Card Member receivables, gross $ 44,163 $ 42,766
Card Member loans 67,238 65,229
Other assets 11,228 11,418
Short-term borrowings 5,021 3,314
Long-term debt 55,330 58,973
Cash and cash equivalents ' '
Securities purchased under resale agreements 143 58
Accounts receivable ' '
Card Member receivables, reserves 386 428
Other receivables, reserves 71 86
Loans ' '
Card Member loans, reserves 1,261 1,471
Other loans, reserves 13 20
Premises and equipment, accumulated depreciation 5,978 5,429
Restricted cash 486 568
Accumulated other comprehensive (loss) income ' '
Net unrealized securities gains, tax 33 175
Foreign currency translation adjustments, tax (526) (611)
Net unrealized pension and other postretirement benefit losses, tax (177) (233)
Common shares, par value $ 0.2 $ 0.2
Common shares, authorized 3,600,000,000 3,600,000,000
Common shares, issued 1,064,000,000 1,105,000,000
Common shares, outstanding 1,064,000,000 1,105,000,000
Variable Interest Enterprise [Member] ' '
Card Member receivables, gross 7,329 8,012
Card Member loans 31,245 32,731
Short-term borrowings 2,000 0
Long-term debt 18,690 19,277
Loans ' '
Restricted cash $ 58 $ 76
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Consolidated Statements of Cash Flows (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Cash Flows from Operating Activities ' ' '
Net income $ 5,359 $ 4,482 $ 4,935
Income from discontinued operations, net of tax 0 0 (36)
Income from continuing operations 5,359 4,482 4,899
Adjustments to reconcile income from continuing operations to net cash provided by operating activities: ' ' '
Provisions for losses 2,110 1,990 1,112
Depreciation and amortization 1,020 991 918
Deferred taxes and other (283) 218 818
Stock-based compensation 350 297 301
Changes in operating assets and liabilities, net of effects of acquisitions and dispositions: ' ' '
Other receivables (73) 153 663
Other assets 335 390 (635)
Accounts payable and other liabilities 88 (358) 2,186
Travelers Cheques and other prepaid products (359) (540) (494)
Premium paid on debt exchange 0 (541) 0
Net cash provided by operating activities 8,547 7,082 9,768
Cash Flows from Investing Activities ' ' '
Sale of investments 217 525 1,176
Maturity and redemption of investments 1,292 1,562 6,074
Purchase of investments (1,348) (473) (1,158)
Net increase in Card Member loans/receivables (6,301) (6,671) (8,358)
Purchase of premises and equipment, net of sales (1,006) (1,053) (1,189)
Acquisitions/dispositions, net of cash acquired/sold (195) (466) (610)
Net decrease in restricted cash 72 31 3,574
Net cash provided by (used in) investing activities (7,269) (6,545) (491)
Cash Flows from Financing Activities ' ' '
Net increase in customer deposits 1,195 2,300 8,232
Net increase (decrease) in short-term borrowings 1,843 (1,015) 705
Issuance of long-term debt 11,995 13,934 13,982
Principal payments on long-term debt (14,763) (14,076) (21,029)
Issuance of American Express common shares 721 443 594
Repurchase of American Express common shares (3,943) (3,952) (2,300)
Dividends paid (939) (902) (861)
Net cash used in financing activities (3,891) (3,268) (677)
Effect of exchange rate changes on cash and cash equivalents (151) 88 (63)
Net (decrease) increase in cash and cash equivalents (2,764) (2,643) 8,537
Cash and cash equivalents at beginning of year 22,250 24,893 16,356
Cash and cash equivalents at end of year $ 19,486 $ 22,250 $ 24,893
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Consolidated Statements of Cash Flows (Parenthetical) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Change in debt exchange [Line Items] ' ' '
Sale of premises and equipment $ 72 $ 3 $ 16
Non Cash [Member] ' ' '
Change in debt exchange [Line Items] ' ' '
Impacts of debt exchange on long-term debt $ 0 $ 439 $ 0
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Consolidated Statements of Shareholders' Equity (USD $)
In Millions, unless otherwise specified
Total
Common Stock [Member]
Additional Paid-in Capital [Member]
Accumulated Other Comprehensive (Loss) Income [Member]
Retained Earnings [Member]
Beginning Balance at Dec. 31, 2010 $ 16,230 $ 238 $ 11,937 $ (917) $ 4,972
Net income 4,935 ' ' ' 4,935
Other comprehensive (loss) income 41 ' ' 41 '
Repurchase of common shares (2,300) (10) (494) ' (1,796)
Other changes, primarily employee plans 744 4 774 ' (34)
Cash dividends declared ' ' ' ' '
Common shares (856) ' ' ' (856)
Ending Balance at Dec. 31, 2011 18,794 232 12,217 (876) 7,221
Net income 4,482 ' ' ' 4,482
Other comprehensive (loss) income (51) ' ' (51) '
Repurchase of common shares (4,000) (14) (765) ' (3,221)
Other changes, primarily employee plans 570 3 615 ' (48)
Cash dividends declared ' ' ' ' '
Common shares (909) ' ' ' (909)
Ending Balance at Dec. 31, 2012 18,886 221 12,067 (927) 7,525
Net income 5,359 ' ' ' 5,359
Other comprehensive (loss) income (499) ' ' (499) '
Repurchase of common shares (4,000) (11) (648) ' (3,341)
Other changes, primarily employee plans 717 3 783 ' (69)
Cash dividends declared ' ' ' ' '
Common shares (967) ' ' ' (967)
Ending Balance at Dec. 31, 2013 $ 19,496 $ 213 $ 12,202 $ (1,426) $ 8,507
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Consolidated Statements of Shareholders' Equity (Parenthetical) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Cash dividends declared ' ' ' ' ' ' ' ' ' ' '
Common stock, dividend per share $ 0.23 $ 0.23 $ 0.23 $ 0.2 $ 0.2 $ 0.2 $ 0.2 $ 0.2 $ 0.89 $ 0.8 $ 0.72
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Summary of Significant Accounting Policies
12 Months Ended
Dec. 31, 2013
Disclosure Text Block [Abstract] '
Basis of Presentation '

NOTE 1

Summary of Significant Accounting Policies

The Company

American Express Company (the Company) is a global services company that provides customers with access to products, insights and experiences that enrich lives and build business success. The Company's principal products and services are charge and credit payment card products and travel-related services offered to consumers and businesses around the world. The Company also focuses on generating alternative sources of revenue on a global basis in areas such as online and mobile payments and fee-based services. The Company's various products and services are sold globally to diverse customer groups, including consumers, small businesses, mid-sized companies and large corporations. These products and services are sold through various channels, including direct mail, online applications, targeted direct and third-party sales forces and direct response advertising.

Principles of Consolidation

The Consolidated Financial Statements of the Company are prepared in conformity with U.S. generally accepted accounting principles (GAAP). Significant intercompany transactions are eliminated.

The Company consolidates entities in which it holds a controlling financial interest.” For voting interest entities, the Company is considered to hold a controlling financial interest when it is able to exercise control over the investees' operating and financial decisions. For variable interest entities (VIEs), it is considered to hold a controlling financial interest when it is determined to be the primary beneficiary. A primary beneficiary is the party that has both: (1) the power to direct the activities that most significantly impact that entity's economic performance, and (2) the obligation to absorb losses of, or the right to receive benefits from, the VIE that could potentially be significant to the VIE. The determination of whether an entity is a VIE is based on the amount and characteristics of the entity's equity.

Entities in which the Company's voting interest in common equity does not provide it with control, but allows the Company to exert significant influence over the operating and financial decisions, are accounted for under the equity method. All other investments in equity securities, to the extent that they are not considered marketable securities, are accounted for under the cost method.

 

Foreign Currency

Assets and liabilities denominated in foreign currencies are translated into U.S. dollars based upon exchange rates prevailing at the end of each year. The resulting translation adjustments, along with any related qualifying hedge and tax effects, are included in accumulated other comprehensive (loss) income (AOCI), a component of shareholders' equity. Translation adjustments, including qualifying hedge and tax effects, are reclassified to earnings upon the sale or substantial liquidation of investments in foreign operations. Revenues and expenses are translated at the average month-end exchange rates during the year. Gains and losses related to transactions in a currency other than the functional currency, including operations outside the U.S. where the functional currency is the U.S. dollar, are reported net in the Company's Consolidated Statements of Income, in other non-interest revenue, interest income, interest expense, or other expenses, depending on the nature of the activity. Net foreign currency transaction gains amounted to approximately $108 million, $120 million and $145 million in 2013, 2012 and 2011, respectively.

 

Amounts Based on Estimates and Assumptions

Accounting estimates are an integral part of the Consolidated Financial Statements. These estimates are based, in part, on management's assumptions concerning future events. Among the more significant assumptions are those that relate to reserves for Card Member losses on loans and receivables, the proprietary point liability for Membership Rewards costs, fair value measurement, goodwill and income taxes. These accounting estimates reflect the best judgment of management, but actual results could differ.

 

Total Revenues Net of Interest Expense

Discount Revenue

Discount revenue represents fees generally charged to merchants with which the Company, or a Global Network Services (GNS) partner, has entered into card acceptance agreements for facilitating transactions between the merchants and the Company's Card Members. The discount fee generally is deducted from the payment to the merchant and recorded as discount revenue at the time the charge is captured.

 

Net Card Fees

Card fees, net of direct card acquisition costs and a reserve for projected membership cancellations, are deferred and recognized on a straight-line basis over the 12-month card membership period as Net Card Fees in the Consolidated Statements of Income. The unamortized net card fee balance is reported net in Other Liabilities on the Consolidated Balance Sheets (refer to Note 11).

 

 

Travel Commissions and Fees

The Company earns travel commissions and fees by charging clients transaction or management fees for selling and arranging travel and for travel management services. Client transaction fee revenue is recognized at the time the client books the travel arrangements. Travel management services revenue is recognized over the contractual term of the agreement. The Company's travel suppliers (e.g., airlines, hotels and car rental companies) pay commissions and fees on tickets issued, sales and other services based on contractual agreements. Commissions and fees from travel suppliers are generally recognized at the time a ticket is purchased or over the term of the contract. Commissions and fees that are based on services rendered (e.g., hotel stays and car rentals) are recognized based on usage.

 

Other Commissions and Fees

Other commissions and fees include foreign currency conversion fees, Card Member delinquency fees, service fees and other card related assessments, which are recognized primarily in the period in which they are charged to the Card Member (refer to Note 19). In addition, service fees are also earned from other customers (e.g., merchants) for a variety of services and are recognized when the service is performed, which is generally in the period the fee is charged. Also included are fees related to the Company's Membership Rewards program, which are deferred and recognized over the period covered by the fee. The unamortized Membership Rewards fee balance is included in other liabilities on the Consolidated Balance Sheets (refer to Note 11).

 

Contra-revenue

The Company regularly makes payments through contractual arrangements with merchants, corporate payments clients, Card Members and certain other customers. Payments to such customers, including cash rebates paid to Card Members, are generally classified as contra-revenue unless a specifically identifiable benefit (e.g., goods or services) is received by the Company or its Card Members in consideration for that payment, and the fair value of such benefit is determinable and measurable. If no such benefit is identified, then the entire payment is classified as contra-revenue and included in the Consolidated Statements of Income in the revenue line item where the related transactions are recorded (e.g., discount revenue, travel commissions and fees and other commissions and fees). If such a benefit is identified, then the payment is classified as expense up to the estimated fair value of the benefit.

 

Interest Income

Interest on Card Member loans is assessed using the average daily balance method. Unless the loan is classified as non-accrual, interest is recognized based upon the outstanding balance, in accordance with the terms of the applicable account agreement, until the outstanding balance is paid or written off.

Interest and dividends on investment securities primarily relates to the Company's performing fixed-income securities. Interest income is accrued as earned using the effective interest method, which adjusts the yield for security premiums and discounts, fees and other payments, so that a constant rate of return is recognized on the investment security's outstanding balance. Amounts are recognized until such time as a security is in default or when it is likely that future interest payments will not be received as scheduled.

Interest on deposits with banks and other is recognized as earned, and primarily relates to the placement of cash in interest-bearing time deposits, overnight sweep accounts, and other interest-bearing demand and call accounts.

 

Interest Expense

Interest expense includes interest incurred primarily to fund Card Member loans, charge card product receivables, general corporate purposes, and liquidity needs, and is recognized as incurred. Interest expense is divided principally into two categories: (i) deposits, which primarily relates to interest expense on deposits taken from customers and institutions, and (ii) long-term debt and other, which primarily relates to interest expense on the Company's long-term financing and short-term borrowings, and the realized impact of derivatives hedging interest rate risk.

 

Balance Sheet

Cash and Cash Equivalents

Cash and cash equivalents include cash and amounts due from banks, interest-bearing bank balances, including securities purchased under resale agreements, and other highly liquid investments with original maturities of 90 days or less.

 

Premises and Equipment

Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation. Costs incurred during construction are capitalized and are depreciated once an asset is placed in service. Depreciation is generally computed using the straight-line method over the estimated useful lives of assets, which range from 3 to 10 years for equipment, furniture and building improvements. Premises are depreciated based upon their estimated useful life at the acquisition date, which generally ranges from 30 to 50 years.

Leasehold improvements are depreciated using the straight-line method over the lesser of the remaining term of the leased facility or the economic life of the improvement, which ranges from 5 to 10 years. The Company maintains operating leases worldwide for facilities and equipment. Rent expense for facility leases is recognized ratably over the lease term, and includes adjustments for rent concessions, rent escalations and leasehold improvement allowances. The Company recognizes lease restoration obligations at the fair value of the restoration liabilities when incurred, and amortizes the restoration assets over the lease term.

The Company capitalizes certain costs associated with the acquisition or development of internal-use software. Once the software is ready for its intended use, these costs are amortized on a straight-line basis over the software's estimated useful life, generally 5 years.

Other Significant Accounting Policies

The following table identifies the Company's other significant accounting policies, the Note and page where the Note can be found.

  Note    
Significant Accounting PolicyNumberNote TitlePage
Fair Value Measurements Note 3 Fair Values  Page 68
Accounts Receivable Note 4 Accounts Receivable and Loans Page 72
Loans Note 4 Accounts Receivable and Loans Page 72
Reserves for Losses Note 5 Reserves for Losses Page 77
Investment Securities Note 6 Investment Securities Page 79
Asset Securitizations Note 7 Asset Securitizations Page 80
Goodwill and Other Intangible Assets Note 8 Other Assets Page 81
Membership Rewards Note 11 Other Liabilities Page 87
Derivative Financial Instruments and Hedging Activities Note 12 Derivatives and Hedging Activities Page 87
Income Taxes Note 17 Income Taxes Page 94
Stock-based Compensation Note 20 Stock Plans Page 97
Retirement Plans Note 21 Retirement Plans Page 98
Regulatory Matters and Capital Adequacy Note 23 Regulatory Matters and Capital Adequacy Page 100
Legal Contingencies Note 24 Commitments and Contingencies Page 101
Reportable Operating Segments Note 25 Reportable Operating Segments and Geographic Operations Page 102
       

Recently Issued Accounting Standards

The Financial Accounting Standards Board recently issued Accounting Standards Update (ASU) No. 2014-01, Investments – Equity Method and Joint Ventures (Topic 323): Accounting for Investments in Qualified Affordable Housing Projects.   Provided certain conditions are met, this standard permits entities to account for investments in qualified affordable housing projects using the proportional amortization method, which results in amortizing the initial cost of the investment in proportion to the tax credits and other tax benefits received, and recognizing the net investment performance in the income statement as a component of income tax expense. Additionally, the standard requires new disclosures about all investments in qualified affordable housing projects irrespective of the method used to account for the investments.  The standard, which is to be retrospectively applied, will be effective beginning in the first quarter of 2015; however, early adoption is permitted. This standard is not expected to have a material impact on the Company's financial position or results of operations upon adoption. 

 

Classification of Various Items

Certain reclassifications of prior period amounts have been made to conform to the current period presentation. These reclassifications did not have a material impact on the Company's financial position, results of operations or cash flows.

 

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Acquisitions and Divestitures
12 Months Ended
Dec. 31, 2013
Business Combination Disclosure [Abstract] '
Acquisitions '

NOTE 2

Acquisitions and Divestitures

Loyalty Partner Acquisition

On March 1, 2011, the Company completed the acquisition of a controlling interest in Loyalty Partner, a leading marketing services company that operates loyalty programs in Germany, Poland, India and Mexico. Loyalty Partner also provides market analysis, operating platforms and consulting services that help merchants grow their businesses. Total consideration was $616 million. Upon acquisition, the Company had an option to acquire the remaining non-controlling equity interest (NCI) over a three-year period beginning at the end of 2013 at a price based on business performance, which had an estimated fair value of $148 million at the acquisition date.

This acquisition did not have a significant impact on either the Company's consolidated results of operations or the International Card Services segment (ICS) for the years ended December 31, 2013, 2012 and 2011.

 

The following table summarizes the assets acquired and liabilities assumed for this acquisition as of the acquisition date:

     Loyalty
(Millions)  Partner(a)
Goodwill $539
Definite-lived intangible assets  295
Other assets  208
 Total assets   1,042
 Total liabilities (including NCI)  426
Net assets acquired $616

  • The final purchase price allocation was completed in 2012. The above amounts do not differ significantly from the estimates at the acquisition date.

In November 2013, the Company entered into an agreement to extinguish a portion of the NCI in exchange for a cash payment of $132 million and to convert the remaining NCI to an option that is accounted for as a long-term liability with an initial value of $121 million. The Company reduced equity by $107 million in connection with this agreement.

Global Business Travel Divestiture

As announced during the third quarter of 2013, the Company plans to create a new joint venture for its Global Business Travel (GBT) operations. It is expected that GBT's operations, business relationships and other assets would be held and operated by the joint venture entity. As presently contemplated, at the closing of the transaction the Company would maintain an approximate 50 percent ownership stake in the joint venture, while an investor group would own the remaining interest. The transaction remains subject to the execution of definitive agreements and receipt of regulatory and other approvals. Assuming these conditions are met, the Company would plan to close the transaction in the second quarter of 2014.

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Fair Values
12 Months Ended
Dec. 31, 2013
Fair Value (Disclosures) [Abstract] '
Fair Values '

NOTE 3

Fair Values

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, based on the Company's principal or, in the absence of a principal, most advantageous market for the specific asset or liability.

GAAP provides for a three-level hierarchy of inputs to valuation techniques used to measure fair value, defined as follows:

  • Level 1 Inputs that are quoted prices (unadjusted) for identical assets or liabilities in active markets that the entity can access.
  • Level 2 Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability, including:

                  -       Quoted prices for similar assets or liabilities in active markets;

                  -        Quoted prices for identical or similar assets or liabilities in markets that are not active;

                  -        Inputs other than quoted prices that are observable for the asset or liability; and

           -       Inputs that are derived principally from or corroborated by observable market data by correlation or other means.

  • Level 3 Inputs that are unobservable and reflect the Company's own estimates about the estimates market participants would use in pricing the asset or liability based on the best information available in the circumstances (e.g., internally derived assumptions surrounding the timing and amount of expected cash flows). The Company did not measure any financial instruments presented on the Consolidated Balance Sheets at fair value on a recurring basis using significant unobservable inputs (Level 3) during the years ended December 31, 2013 and 2012, although the disclosed fair value of certain assets that are not carried at fair value, as presented later in this Note, are classified within Level 3.

 

The Company monitors the market conditions and evaluates the fair value hierarchy levels at least quarterly. For any transfers in and out of the levels of the fair value hierarchy, the Company discloses the fair value measurement at the beginning of the reporting period during which the transfer occurred.

Financial Assets and Financial Liabilities Carried at Fair Value

The following table summarizes the Company's financial assets and financial liabilities measured at fair value on a recurring basis, categorized by GAAP's valuation hierarchy (as described in the preceding paragraphs), as of December 31:

     2013 2012
(Millions)   Total Level 1 Level 2 Total Level 1 Level 2
Assets:                    
Investment securities:(a)                  
 Equity securities   $ 124 $ 124 $ $ 296 $296 $
 Debt securities and other   4,892   320   4,572   5,318   338   4,980
Derivatives(a)   701     701   942     942
Total assets     5,717   444   5,273  6,556  634  5,922
Liabilities:                    
Derivatives(a)   213     213  329    329
Total liabilities   $ 213 $ $ 213 $329 $ $329

  • Refer to Note 6 for the fair values of investment securities and to Note 12 for the fair values of derivative assets and liabilities, on a further disaggregated basis.

 

Valuation Techniques Used in the Fair Value Measurement of Financial Assets and Financial Liabilities Carried at Fair Value

For the financial assets and liabilities measured at fair value on a recurring basis (categorized in the valuation hierarchy table above) the Company applies the following valuation techniques:

Investment Securities

When available, quoted prices of identical investment securities in active markets are used to estimate fair value. Such investment securities are classified within Level 1 of the fair value hierarchy.

When quoted prices of identical investment securities in active markets are not available, the fair values for the Company's investment securities are obtained primarily from pricing services engaged by the Company, and the Company receives one price for each security. The fair values provided by the pricing services are estimated using pricing models, where the inputs to those models are based on observable market inputs or recent trades of similar securities. Such investment securities are classified within Level 2 of the fair value hierarchy. The inputs to the valuation techniques applied by the pricing services vary depending on the type of security being priced but are typically benchmark yields, benchmark security prices, credit spreads, prepayment speeds, reported trades and broker-dealer quotes, all with reasonable levels of transparency. The pricing services did not apply any adjustments to the pricing models used. In addition, the Company did not apply any adjustments to prices received from the pricing services.

The Company reaffirms its understanding of the valuation techniques used by its pricing services at least annually. In addition, the Company corroborates the prices provided by its pricing services for reasonableness by comparing the prices from the respective pricing services to valuations obtained from different pricing sources as well as comparing prices to the sale prices received from sold securities at least quarterly. In instances where price discrepancies are identified between different pricing sources, the Company evaluates such discrepancies to ensure that the prices used for its valuation represent the fair value of the underlying investment securities. Refer to Note 6 for additional fair value information.

 

Derivative Financial Instruments

The fair value of the Company's derivative financial instruments is estimated by third-party valuation services that use proprietary pricing models or by internal pricing models, where the inputs to those models are readily observable from actively quoted markets. The pricing models used are consistently applied and reflect the contractual terms of the derivatives as described below. The Company reaffirms its understanding of the valuation techniques used by the third-party valuation services at least annually. The Company's derivative instruments are classified within Level 2 of the fair value hierarchy.

The fair value of the Company's interest rate swaps is determined based on a discounted cash flow method using the following significant inputs: the contractual terms of the swap such as the notional amount, fixed coupon rate, floating coupon rate (based on interbank rates consistent with the frequency and currency of the interest cash flows) and tenor, as well as discount rates consistent with the underlying economic factors of the currency in which the cash flows are denominated.

The fair value of the Company's total return contract, which serves as a hedge against the Hong Kong dollar (HKD) change in fair value associated with the Company's investment in the Industrial and Commercial Bank of China (ICBC), is determined based on a discounted cash flow method using the following significant inputs as of the valuation date: number of shares of the Company's underlying ICBC investment, the quoted market price of the shares in HKD and the monthly settlement terms of the contract inclusive of price and tenor.

The fair value of foreign exchange forward contracts is determined based on a discounted cash flow method using the following significant inputs: the contractual terms of the forward contracts such as the notional amount, maturity dates and contract rate, as well as relevant foreign currency forward curves, and discount rates consistent with the underlying economic factors of the currency in which the cash flows are denominated.

Credit valuation adjustments are necessary when the market parameters, such as a benchmark curve, used to value derivatives are not indicative of the credit quality of the Company or its counterparties. The Company considers the counterparty credit risk by applying an observable forecasted default rate to the current exposure. Refer to Note 12 for additional fair value information.

Financial Assets and Financial Liabilities Carried at Other Than Fair Value

The following table discloses the estimated fair value for the Company's financial assets and financial liabilities that are not required to be carried at fair value on a recurring basis, as of December 31, 2013 and 2012:

      Carrying  Corresponding Fair Value Amount
2013 (Billions)  Value Total  Level 1  Level 2  Level 3
Financial Assets:               
 Financial assets for which carrying values equal or                
  approximate fair value               
   Cash and cash equivalents $ 19 $ 19 $ 17 $ 2 (a)$
   Other financial assets(b)   48   48     48  
 Financial assets carried at other than fair value               
   Loans, net   67   67 (c)      67
                   
Financial Liabilities:               
 Financial liabilities for which carrying values equal or                
  approximate fair value   60   60     60  
 Financial liabilities carried at other than fair value               
   Certificates of deposit(d)   7   8     8  
   Long-term debt $ 55 $ 58 (c)$  $ 58 $
                   
      Carrying  Corresponding Fair Value Amount
2012 (Billions)  Value Total  Level 1  Level 2  Level 3
Financial Assets:               
 Financial assets for which carrying values equal or                
  approximate fair value               
   Cash and cash equivalents $ 22 $ 22 $ 21 $ 1 (a)$
   Other financial assets(b)   47   47     47  
 Financial assets carried at other than fair value               
   Loans, net   64   65 (c)      65
                   
Financial Liabilities:               
 Financial liabilities for which carrying values equal or                
  approximate fair value   55   55     55  
 Financial liabilities carried at other than fair value               
   Certificates of deposit(d)   10   10     10  
   Long-term debt $ 59 $ 62 (c)$  $ 62 $

  • Reflects time deposits.
  • Includes accounts receivable (including fair values of Card Member receivables of $7.3 billion and $8.0 billion held by consolidated VIEs as of December 31, 2013 and 2012, respectively), restricted cash and other miscellaneous assets.
  • Includes fair values of loans of $31.0 billion and $32.4 billion, and long-term debt of $18.8 billion and $19.5 billion, held by consolidated VIEs as of December 31, 2013 and 2012, respectively.
  • Presented as a component of customer deposits on the Consolidated Balance Sheets.

The fair values of these financial instruments are estimates based upon the market conditions and perceived risks as of December 31, 2013, and require management judgment. These figures may not be indicative of future fair values. The fair value of the Company cannot be reliably estimated by aggregating the amounts presented.

 

Valuation Techniques Used in the Fair Value Measurement of Financial Assets and Financial Liabilities Carried at Other Than Fair Value

For the financial assets and liabilities that are not required to be carried at fair value on a recurring basis (categorized in the valuation hierarchy table above) the Company applies the following valuation techniques to measure fair value:

 

Financial Assets For Which Carrying Values Equal or Approximate Fair Value

Financial assets for which carrying values equal or approximate fair value include cash and cash equivalents, Card Member receivables, accrued interest and certain other assets. For these assets, the carrying values approximate fair value because they are short term in duration, have no defined maturity or have a market-based interest rate.

 

Financial Assets Carried At Other Than Fair Value

Loans

Loans are recorded at historical cost, less reserves, on the Consolidated Balance Sheets. In estimating the fair value for the Company's loans the Company uses a discounted cash flow model. Due to the lack of a comparable whole loan sales market for similar credit card receivables and the lack of observable pricing inputs thereof, the Company uses various inputs derived from an equivalent securitization market to estimate fair value. Such inputs include projected income (inclusive of future interest payments and late fee revenue), estimated pay-down rates, discount rates and relevant credit costs.

 

Financial Liabilities For Which Carrying Values Equal Or Approximate Fair Value

Financial liabilities for which carrying values equal or approximate fair value include accrued interest, customer deposits (excluding certificates of deposit, which are described further below), Travelers Cheques and other prepaid products outstanding, accounts payable, short-term borrowings and certain other liabilities for which the carrying values approximate fair value because they are short term in duration, have no defined maturity or have a market-based interest rate.

 

Financial Liabilities Carried At Other Than Fair Value

Certificates of Deposit

Certificates of deposit (CDs) are recorded at their historical issuance cost on the Consolidated Balance Sheets. Fair value is estimated using a discounted cash flow methodology based on the future cash flows and the discount rate that reflects the Company's current rates for similar types of CDs within similar markets.

 

Long-term Debt

Long-term debt is recorded at historical issuance cost on the Consolidated Balance Sheets adjusted for the impact of fair value hedge accounting on certain fixed-rate notes and current translation rates for foreign-denominated debt. The fair value of the Company's long-term debt is measured using quoted offer prices when quoted market prices are available. If quoted market prices are not available, the fair value is determined by discounting the future cash flows of each instrument at rates currently observed in publicly-traded debt markets for debt of similar terms and credit risk. For long-term debt, where there are no rates currently observable in publicly traded debt markets of similar terms and comparable credit risk, the Company uses market interest rates and adjusts those rates for necessary risks, including its own credit risk. In determining an appropriate spread to reflect its credit standing, the Company considers credit default swap spreads, bond yields of other long-term debt offered by the Company, and interest rates currently offered to the Company for similar debt instruments of comparable maturities.

 

Nonrecurring Fair Value Measurements

The Company has certain assets that are subject to measurement at fair value on a nonrecurring basis. For these assets, measurement at fair value in periods subsequent to their initial recognition is applicable if determined to be impaired. During the twelve months ended December 31, 2013 and 2012, the Company did not have any material assets that were measured at fair value due to impairment.

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Accounts Receivable and Loans
12 Months Ended
Dec. 31, 2013
Loans Notes Trade And Other Receivables Disclosure [Abstract] '
Accounts Receivable and Loans '

NOTE 4

Accounts Receivable and Loans

As described below, the Company's charge and lending payment card products result in the generation of Card Member receivables and Card Member loans, respectively.

 

Card Member and Other Receivables

Card Member receivables, representing amounts due on charge card products, are recorded at the time a Card Member enters into a point-of-sale transaction with a merchant. Each charge card transaction is authorized based on its likely economics reflecting a Card Member's most recent credit information and spend patterns. Additionally, global spend limits are established to limit the maximum exposure for the Company.

Charge Card Members generally must pay the full amount billed each month. Card Member receivable balances are presented on the Consolidated Balance Sheets net of reserves for losses (refer to Note 5), and include principal and any related accrued fees.

 

Accounts receivable as of December 31, 2013 and 2012 consisted of:

(Millions) 2013 2012
U.S. Card Services(a) $21,842 $21,124
International Card Services  7,771  7,778
Global Commercial Services(b)  14,391  13,671
Global Network & Merchant Services(c)  159  193
Card Member receivables(d)  44,163  42,766
Less: Reserve for losses  386  428
Card Member receivables, net  43,777  42,338
Other receivables, net(e) $3,408 $3,576

  • Includes $7.3 billion and $7.5 billion of gross Card Member receivables available to settle obligations of consolidated VIEs as of December 31, 2013 and 2012, respectively.
  • Includes $476 million of gross Card Member receivables available to settle obligations of a consolidated VIE as of December 31, 2012. Also includes $836 million and $913 million due from airlines, of which Delta Air Lines (Delta) comprises $628 million and $676 million as of December 31, 2013 and 2012, respectively.
  • Includes receivables primarily related to the Company's International Currency Card portfolios.
  • Includes approximately $13.8 billion and $13.7 billion of Card Member receivables outside the U.S. as of December 31, 2013 and 2012, respectively.
  • Other receivables primarily represent amounts related to (i) purchased joint venture receivables, (ii) certain merchants for billed discount revenue, and (iii) GNS partner banks for items such as royalty and franchise fees. Other receivables are presented net of reserves for losses of $71 million and $86 million as of December 31, 2013 and 2012, respectively.

 

Card Member and Other Loans

Card Member loans, representing revolving amounts due on lending card products, are recorded at the time a Card Member enters into a point-of-sale transaction with a merchant, as well as amounts due from charge Card Members who elect to revolve a portion of the outstanding balance by entering into a revolving payment arrangement with the Company. These loans have a range of terms such as credit limits, interest rates, fees and payment structures, which can be revised over time based on new information about Card Members and in accordance with applicable regulations and the respective product's terms and conditions. Card Members holding revolving loans are typically required to make monthly payments based on pre-established amounts. The amounts that Card Members choose to revolve are subject to finance charges.

Card Member loans are presented on the Consolidated Balance Sheets net of reserves for losses (refer to Note 5), and include principal, accrued interest and fees receivable. The Company's policy generally is to cease accruing interest on a Card Member loan at the time the account is written off, and establish reserves for interest that the Company believes will not be collected.

 

Loans as of December 31, 2013 and 2012 consisted of:

(Millions)  2013  2012
U.S. Card Services(a) $58,395 $55,953
International Card Services  8,790  9,236
Global Commercial Services  53  40
Card Member loans  67,238  65,229
Less: Reserve for losses  1,261  1,471
Card Member loans, net  65,977  63,758
Other loans, net(b) $608 $551

  • Includes approximately $31.2 billion and $32.7 billion of gross Card Member loans available to settle obligations of consolidated VIEs as of December 31, 2013 and 2012, respectively.
  • Other loans primarily represent loans to merchants and a store card loan portfolio. Other loans are presented net of reserves for losses of $13 million and $20 million as of December 31, 2013 and 2012, respectively.

 

Card Member Loans and Card Member Receivables Aging

Generally, a Card Member account is considered past due if payment is not received within 30 days after the billing statement date. The following table represents the aging of Card Member loans and receivables as of December 31, 2013 and 2012:

       30-59  60-89  90+   
       Days  Days  Days   
       Past  Past  Past   
2013 (Millions)  Current  Due  Due  Due  Total
Card Member               
 Loans:               
U.S. Card Services $57,772 $183 $134 $306 $58,395
International Card                
 Services  8,664  43  28  55  8,790
Card Member                
 Receivables:               
U.S. Card Services $21,488 $125 $69 $160 $21,842
International Card                
 Services(a)  (b)  (b)  (b)  83  7,771
Global Commercial                
 Services(a)  (b)  (b)  (b)  132  14,391
                 
       30-59  60-89  90+   
       Days  Days  Days   
       Past  Past  Past   
2012 (Millions)  Current  Due  Due  Due  Total
Card Member               
 Loans:               
U.S. Card Services $ 55,281 $200 $147 $325 $ 55,953
International Card                
 Services   9,099  47  30  60   9,236
Card Member                
 Receivables:               
U.S. Card Services $ 20,748 $116 $76 $184 $ 21,124
International Card                
 Services(a)  (b)  (b)  (b)  74   7,778
Global Commercial                
 Services(a)  (b)  (b)  (b)  112   13,671

  • For Card Member receivables in ICS and GCS, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member's billing statement date. In addition, if the Company initiates collection procedures on an account prior to the account becoming 90 days past billing, the associated Card Member receivable balance is considered as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes.
  • Data for periods prior to 90 days past billing are not available due to financial reporting system constraints. Therefore, it has not been relied upon for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances.

Credit Quality Indicators for Card Member Loans and Receivables

The following tables present the key credit quality indicators as of or for the years ended December 31:

  2013 2012 
  Net Write-Off Rate   Net Write-Off Rate   
      30 Days     30 Days 
    Principal, Past Due   Principal, Past Due 
  Principal Interest, & as a % of Principal Interest, &  as a % of 
  Only (a)Fees (a)Total Only (a)Fees (a)Total 
Card Member Loans:             
U.S. Card Services 1.8%2.0%1.1%2.1%2.3%1.2%
International Card Services  1.9%2.3%1.4%1.9%2.4%1.5%
Card Member Receivables:             
U.S. Card Services  1.7%1.9%1.6%1.9%2.1%1.8%
              
      2013 2012 
      Net Loss   Net Loss   
      Ratio as 90 Days Ratio as 90 Days 
      a % of Past Billing a % of Past Billing 
      Charge as a % of Charge as a % of 
      Volume Receivables Volume Receivables 
Card Member Receivables:             
International Card Services      0.20%1.1%0.16%0.9%
Global Commercial Services      0.08%0.9%0.06%0.8%

  • The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

 

Refer to Note 5 for additional indicators, including external environmental qualitative factors, management considers in its monthly evaluation process for reserves for losses.

Impaired Card Member Loans and Receivables

Impaired loans and receivables are defined by GAAP as individual larger balance or homogeneous pools of smaller balance loans and receivables for which it is probable that the Company will be unable to collect all amounts due according to the original contractual terms of the Card Member agreement. The Company considers impaired loans and receivables to include: (i) loans over 90 days past due still accruing interest, (ii) non-accrual loans and (iii) loans and receivables modified as troubled debt restructurings (TDRs).

The Company may modify, through various company sponsored programs, Card Member loans and receivables in instances where the Card Member is experiencing financial difficulty in order to minimize losses and improve collectability while providing Card Members with temporary or permanent financial relief. The Company has classified Card Member loans and receivables in these modification programs as TDRs. Such modifications to the loans and receivables primarily include (i) temporary interest rate reductions (possibly as low as zero percent, in which case the loan is characterized as non-accrual in the Company's TDR disclosures), (ii) placing the Card Member on a fixed payment plan not to exceed 60 months and (iii) suspending delinquency fees until the Card Member exits the modification program. Upon entering the modification program, the Card Member's ability to make future purchases is either cancelled or in certain cases suspended until the Card Member successfully exits the modification program. In accordance with the modification agreement with the Card Member, loans revert back to the original contractual terms (including the contractual interest rate) when the Card Member exits the modification program, which is either (i) when all payments have been made in accordance with the modification agreement or (ii) when the Card Member defaults out of the modification program. In either case, the Company establishes a reserve for Card Member interest charges and fees considered to be uncollectible.

Reserves for Card Member loans and receivables modified as TDRs are determined as the difference between the cash flows expected to be received from the Card Member (taking into consideration the probability of subsequent defaults), discounted at the original effective interest rates, and the carrying value of the Card Member loan or receivable balance. The Company determines the original effective interest rate as the interest rate in effect prior to the imposition of any penalty interest rate. All changes in the impairment measurement are included in the provision for losses in the Consolidated Statements of Income.

 

The following table provides additional information with respect to the Company's impaired Card Member loans, which are not significant for GCS, and Card Member receivables, which are not significant for ICS and GCS, as of or for the years ended December 31:

   As of December 31, 2013 For the Year Ended December 31, 2013 
   Loans over                 
   90 Days     Loans &  Total    Average   
   Past Due  Non-  Receivables  Impaired  Unpaid     Balance of Interest  
  & Accruing  Accrual  Modified  Loans &  Principal  Allowance  Impaired Income 
2013 (Millions)  Interest (a) Loans (b) as a TDR (c) Receivables  Balance (d) for TDRs (e) Loans Recognized 
Card Member Loans:                        
U.S. Card Services  $ 170 $ 244 $ 373 $ 787 $ 731 $ 84 $ 943$ 46 
International Card Services    54   4   5   63   62     67  16 
Card Member Receivables:                        
U.S. Card Services        50   50   49   38   81  
Total $ 224 $ 248 $ 428 $ 900 $ 842 $ 122 $ 1,091$ 62 
                         
   As of December 31, 2012 For the Year Ended December 31, 2012 
   Loans over                 
   90 Days     Loans &  Total    Average   
   Past Due  Non-  Receivables  Impaired  Unpaid     Balance of Interest  
  & Accruing  Accrual  Modified  Loans &  Principal  Allowance  Impaired Income 
2012 (Millions)  Interest (a) Loans (b) as a TDR (c) Receivables  Balance (d)for TDRs (e) Loans Recognized 
Card Member Loans:                        
U.S. Card Services  $ 73 $ 426 $ 627 $ 1,126 $ 1,073 $ 152 $ 1,221$ 47 
International Card Services    59   5   6   70   69   1   75  16 
Card Member Receivables:                        
U.S. Card Services        117   117   111   91   135  
Total $ 132 $ 431 $ 750 $ 1,313 $ 1,253 $ 244 $ 1,431$ 63 
                         
   As of December 31, 2011 For the Year Ended December 31, 2011 
   Loans over                 
   90 Days     Loans &  Total    Average   
   Past Due  Non-  Receivables  Impaired  Unpaid     Balance of Interest  
  & Accruing  Accrual  Modified  Loans &  Principal  Allowance  Impaired Income 
2011 (Millions)  Interest (a) Loans (b) as a TDR (c) Receivables  Balance (d)for TDRs (e) Loans Recognized 
Card Member Loans:                        
U.S. Card Services  $ 64 $ 529 $ 736 $ 1,329 $ 1,268 $ 174 $ 1,498$ 52 
International Card Services    67   6   8   81   80   2   98  26 
Card Member Receivables:                        
U.S. Card Services        174   174   165   118   145  
Total $ 131 $ 535 $ 918 $ 1,584 $ 1,513 $ 294 $ 1,741$ 78 

  • The Company's policy is generally to accrue interest through the date of write-off (at 180 days past due). The Company establishes reserves for interest that the Company believes will not be collected. Excludes loans modified as a TDR.
  • Non-accrual loans not in modification programs primarily include certain Card Member loans placed with outside collection agencies for which the Company has ceased accruing interest.
  • Total loans and receivables modified as a TDR includes $92 million, $320 million and $410 million that are non-accrual and $26 million, $6 million and $4 million that are past due 90 days and still accruing interest as of December 31, 2013, 2012 and 2011, respectively.
  • Unpaid principal balance consists of Card Member charges billed and excludes other amounts charged directly by the Company such as interest and fees.
  • Represents the reserve for losses for TDRs, which are evaluated individually for impairment. The Company records a reserve for losses for all impaired loans. Refer to Card Member Loans Evaluated Individually and Collectively for Impairment in Note 5 for further discussion of the reserve for losses on loans over 90 days past due and accruing interest and non-accrual loans, which are evaluated collectively for impairment.

Card Member Loans and Receivables Modified as TDRs

The following table provides additional information with respect to the Card Member loans and receivables modified as TDRs, which are not significant for ICS and GCS, during the years ended December 31:

2013   Aggregated
(Accounts in thousands,  Number of Outstanding
Dollars in millions) Accounts  Balances(a,b)
Troubled Debt Restructurings:     
U.S. Card Services ―      
 Card Member Loans  60 $ 448
U.S. Card Services ―      
 Card Member Receivables  20   247
Total  80 $ 695
       
2012   Aggregated
(Accounts in thousands,  Number of Outstanding
Dollars in millions) Accounts  Balances(a,b)
Troubled Debt Restructurings:     
U.S. Card Services ―      
 Card Member Loans  106 $ 779
U.S. Card Services ―      
 Card Member Receivables  37   425
Total  143 $ 1,204
       
2011   Aggregated
(Accounts in thousands,  Number of Outstanding
Dollars in millions) Accounts  Balances(a,b)
Troubled Debt Restructurings:     
U.S. Card Services ―      
 Card Member Loans  147 $ 1,110
U.S. Card Services ―      
 Card Member Receivables  50   402
Total  197 $ 1,512

  • Represents the outstanding balance immediately prior to modification. In certain modifications the principal balance was reduced in the aggregate amount of $4 million, $24 million and $59 million for the years ended December 31, 2013, 2012 and 2011, respectively.
  • Includes principal and accrued interest.

 

The Company has evaluated the primary financial effects of the impact of the changes to an account upon modification as follows:

  • Temporary Interest Rate Reduction: For the years ended December 31, 2013, 2012 and 2011, the average interest rate reduction was 10 percentage points, 12 percentage points and 11 percentage points, respectively. None of these interest rate reductions had a significant impact on interest on loans in the Consolidated Statements of Income. The Company does not offer interest rate reduction programs for U.S. Card Services (USCS) Card Member receivables as these receivables are non-interest bearing.
  • Placing Card Members on a Fixed Payment Plan: For the years ended December 31, 2013, 2012 and 2011, the average payment term extension was approximately 12 months, 13 months, and 15 months, respectively, for USCS Card Member receivables. For USCS Card Member loans, there have been no payment term extensions.

 

The following table provides information for the years ended December 31, 2013, 2012, and 2011, with respect to the Card Member loans and receivables modified as TDRs that subsequently defaulted within 12 months of modification. A Card Member will default from a modification program after one and up to two consecutive missed payments, depending on the terms of the modification program. For all Card Members that defaulted from a modification program, the probability of default is factored into the reserves for Card Member loans and receivables. The defaulted ICS Card Member loan and receivable modifications were not significant.

      Aggregated
2013    Outstanding
(Accounts in thousands,   Number of  Balances
Dollars in millions)  Accounts Upon Default(a)
Troubled Debt Restructurings       
That Subsequently Defaulted:      
U.S. Card Services ―       
 Card Member Loans   18 $ 159
U.S. Card Services ―       
 Card Member Receivables   3   38
Total   21 $ 197
        
      Aggregated
2012    Outstanding
(Accounts in thousands,   Number of  Balances
Dollars in millions)  Accounts Upon Default(a)
Troubled Debt Restructurings       
That Subsequently Defaulted:      
U.S. Card Services ―       
 Card Member Loans   23 $ 182
U.S. Card Services ―       
 Card Member Receivables   1   37
Total   24 $ 219
        
      Aggregated
2011    Outstanding
(Accounts in thousands,   Number of  Balances
Dollars in millions)  Accounts Upon Default(a)
Troubled Debt Restructurings       
That Subsequently Defaulted:      
U.S. Card Services ―       
 Card Member Loans   46 $ 343
U.S. Card Services ―       
 Card Member Receivables   6   45
Total   52 $ 388

  • The outstanding balance includes principal, fees, and accrued interest on Card Member Loans and principal and fees on Card Member Receivables.

 

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Reserves for Losses
12 Months Ended
Dec. 31, 2013
Reserves For Losses Card Member Receivables And Loans Disclosure [Abstract] '
Reserve for Losses '

NOTE 5
Reserves for Losses

Reserves for losses relating to Card Member loans and receivables represent management's best estimate of the probable inherent losses in the Company's outstanding portfolio of loans and receivables, as of the balance sheet date. Management's evaluation process requires certain estimates and judgments.

Reserves for losses are primarily based upon statistical and analytical models that analyze portfolio performance and reflect management's judgment regarding the quantitative components of the reserve. The models take into account several factors, including delinquency based loss migration rates, loss emergence periods and average losses and recoveries over an appropriate historical period. Management considers whether to adjust the models for specific qualitative factors such as increased risk in certain portfolios, impact of risk management initiatives on portfolio performance and concentration of credit risk based on factors such as vintage, industry or geographic regions. In addition, management may increase or decrease the reserves for losses on Card Member loans for other external environmental qualitative factors, including various indicators related to employment, spend, sentiment, housing and credit, as well as the legal and regulatory environment. Generally, due to the short-term nature of Card Member receivables, the impact of additional external qualitative factors on the probable losses inherent within the Card Member receivables portfolio is not significant. As part of this evaluation process, management also considers various reserve coverage metrics, such as reserves as a percentage of past due amounts, reserves as a percentage of Card Member receivables or loans and net write-off coverage.

Card Member loans and receivables balances are written off when management considers amounts to be uncollectible, which is generally determined by the number of days past due and is typically no later than 180 days past due. Card Member loans and receivables in bankruptcy or owed by deceased individuals are generally written off upon notification, and recoveries are recognized as they are collected.

 

Changes in Card Member Receivables Reserve for Losses

The following table presents changes in the Card Member receivables reserve for losses for the years ended December 31:

(Millions)  2013  2012  2011
Balance, January 1 $428 $438 $386
Additions:         
 Provisions(a)  647  601  603
 Other(b)  142  141  167
  Total provision  789  742  770
Deductions:         
 Net write-offs(c)  (669)  (640)  (560)
 Other(d)  (162)  (112)  (158)
Balance, December 31 $386 $428 $438

  • Provisions for principal (resulting from authorized transactions) and fee reserve components.
  • Provisions for unauthorized transactions.
  • Consists of principal (resulting from authorized transactions) and fee components, less recoveries of $402 million, $383 million and $349 million, including net write-offs from TDRs of $12 million, $87 million and $82 million, for the years ended 2013, 2012 and 2011, respectively.
  • Includes net write-offs resulting from unauthorized transactions of $(160) million, $(141) million and $(161) million for the years ended December 31, 2013, 2012 and 2011, respectively; foreign currency translation adjustments of $(4) million, $2 million and $(2) million for the years ended December 31, 2013, 2012 and 2011, respectively; a reclassification of Card Member bankruptcy reserves of $18 million from other liabilities to credit reserves in 2012 and other items of $2 million, $9 million and $5 million for the years ended December 31, 2013, 2012 and 2011, respectively.

 

Card Member Receivables Evaluated Individually and Collectively for Impairment

The following table presents Card Member receivables evaluated individually and collectively for impairment and related reserves as of December 31:

(Millions) 2013 2012 2011
Card Member receivables evaluated         
 individually for impairment(a) $50 $117 $174
Related reserves(a) $38 $91 $118
Card Member receivables evaluated         
 collectively for impairment $44,113 $42,649 $40,716
Related reserves $348 $337 $320

  • Represents receivables modified in a TDR and related reserves. Refer to the Impaired Card Member Loans and Receivables discussion in Note 4 for further information.

 

Changes in Card Member Loans Reserve for Losses

The following table presents changes in the Card Member loans reserve for losses for the years ended December 31:

(Millions)  2013  2012  2011
Balance, January 1 $1,471 $1,874 $3,646
Additions:         
 Provisions(a)  1,114  1,031  145
 Other(b)  115  118  108
  Total provision  1,229  1,149  253
Deductions:         
 Net write-offs          
  Principal(c)  (1,141)  (1,280)  (1,720)
  Interest and fees(c)  (150)  (157)  (201)
 Other(d)  (148)  (115)  (104)
Balance, December 31 $1,261 $1,471 $1,874

  • Provisions for principal (resulting from authorized transactions), interest and fee reserves components.
  • Provisions for unauthorized transactions.
  • Consists of principal write-offs (resulting from authorized transactions), less recoveries of $452 million, $493 million and $578 million, including net write-offs from TDRs of $(1) million, $25 million and $29 million, for the years ended December 31, 2013, 2012 and 2011, respectively. Recoveries of interest and fees were de minimis.
  • Includes net write-offs resulting from unauthorized transactions of $(130) million, $(116) million and $(103) million for the years ended December 31, 2013, 2012 and 2011, respectively; foreign currency translation adjustments of $(12) million, $7 million and $(2) million for the years ended December 31, 2013, 2012 and 2011, respectively; a reclassification of Card Member bankruptcy reserves of $4 million from other liabilities to credit reserves in 2012 and other items of $(6) million, $(10) million and $1 million, for the years ended December 31, 2013, 2012 and 2011, respectively.

 

Card Member Loans Evaluated Individually and Collectively for Impairment

The following table presents Card Member loans evaluated individually and collectively for impairment and related reserves as of December 31:

(Millions) 2013 2012 2011
Card Member loans evaluated         
 individually for impairment(a) $378 $633 $744
Related reserves(a) $84 $153 $176
Card Member loans evaluated         
collectively for impairment(b) $66,860 $64,596 $61,877
Related reserves(b) $1,177 $1,318 $1,698

  • Represents loans modified in a TDR and related reserves. Refer to the Impaired Card Member Loans and Receivables discussion in Note 4 for further information.
  • Represents current loans and loans less than 90 days past due, loans over 90 days past due and accruing interest, and non-accrual loans and related reserves. The reserves include the quantitative results of analytical models that are specific to individual pools of loans and reserves for external environmental qualitative factors that apply to loans in geographic markets that are collectively evaluated for impairment and are not specific to any individual pool of loans.

 

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Investment Securities
12 Months Ended
Dec. 31, 2013
Investments, Debt and Equity Securities [Abstract] '
Investment Securities '

NOTE 6

Investment Securities

Investment securities include debt and equity securities classified as available for sale. The Company's investment securities, principally debt securities, are carried at fair value on the Consolidated Balance Sheets with unrealized gains (losses) recorded in AOCI, net of income taxes. Realized gains and losses are recognized in results of operations upon disposition of the securities using the specific identification method on a trade date basis. Refer to Note 3 for a description of the Company's methodology for determining the fair value of investment securities.

The following is a summary of investment securities as of December 31:

  2013 2012
     Gross Gross Estimated    Gross Gross Estimated
    UnrealizedUnrealized Fair  UnrealizedUnrealized Fair
Description of Securities (Millions)  CostGainsLosses Value CostGainsLosses Value
State and municipal obligations  $4,060 $54 $(79) $4,035 $4,280 $199 $(5) $4,474
U.S. Government agency obligations   3      3  3      3
U.S. Government treasury obligations   318  3  (1)  320  330  8    338
Corporate debt securities   43  3    46  73  6    79
Mortgage-backed securities (a)  160  5  (1)  164  210  14    224
Equity securities (b)  29  95    124  64  232    296
Foreign government bonds and obligations   272  5  (1)  276  134  15    149
Other (c)  50    (2)  48  51      51
Total  $4,935 $165 $(84) $5,016 $5,145 $474 $(5) $5,614

  • Represents mortgage-backed securities guaranteed by Fannie Mae, Freddie Mac or Ginnie Mae.
  • Primarily represents the Company's investment in ICBC.
  • Other comprises investments in various mutual funds.

 

The following table provides information about the Company's investment securities with gross unrealized losses and the length of time that individual securities have been in a continuous unrealized loss position as of December 31:

    2013 2012
  Less than 12 months 12 months or more Less than 12 months 12 months or more
       Gross     Gross    Gross    Gross
    EstimatedUnrealizedEstimatedUnrealized EstimatedUnrealizedEstimatedUnrealized
Description of Securities (Millions) Fair ValueLossesFair ValueLosses Fair ValueLossesFair ValueLosses
State and municipal obligations $ 1,320 $ (63) $ 106 $ (16) $ 100 $ (1) $73 $(4)
Foreign government bonds and obligations   208   (1)            
U.S. Government treasury obligations   166   (1)            
Mortgage-backed securities   35   (1)            
Other   30   (1)   17   (1)        
Total $1,759 $(67) $123 $(17) $100 $(1) $73 $(4)

The following table summarizes the gross unrealized losses due to temporary impairments by ratio of fair value to amortized cost as of December 31:

 

  Less than 12 months 12 months or more Total
      Gross      Gross      Gross
Ratio of Fair Value to Number ofEstimatedUnrealized Number ofEstimatedUnrealized Number ofEstimatedUnrealized
Amortized Cost (Dollars in millions) SecuritiesFair ValueLosses SecuritiesFair ValueLosses SecuritiesFair ValueLosses
2013:                        
90%–100% 228 $1,665 $(53) 6 $24 $(2) 234 $1,689 $(55)
Less than 90% 13  94  (14) 5  99  (15) 18  193  (29)
Total as of December 31, 2013 241 $1,759 $(67) 11 $123 $(17) 252 $1,882 $(84)
2012:                        
90%–100% 46 $100 $ (1) 4 $73 $(4) 50 $173 $(5)
Total as of December 31, 2012 46 $100 $(1) 4 $73 $(4) 50 $173 $(5)
                          
                          

The gross unrealized losses are attributed to overall wider credit spreads for state and municipal securities, wider credit spreads for specific issuers, adverse changes in market benchmark interest rates, or a combination thereof, all as compared to those prevailing when the investment securities were acquired.

Overall, for the investment securities in gross unrealized loss positions identified above, (i) the Company does not intend to sell the investment securities, (ii) it is more likely than not that the Company will not be required to sell the investment securities before recovery of the unrealized losses, and (iii) the Company expects that the contractual principal and interest will be received on the investment securities. As a result, the Company recognized no other-than-temporary impairment during the periods presented.

 

Supplemental Information

Gross realized gains and losses on the sales of investment securities, included in other non-interest revenues, were as follows:

(Millions) 2013 2012 2011
Gains $136 $127 $ 16
Losses     (1)  
Total $136 $ 126 $ 16
           

Contractual maturities of investment securities, excluding equity securities and other securities, as of December 31, 2013 were as follows:

      Estimated
(Millions)Cost Fair Value
Due within 1 year $505 $505
Due after 1 year but within 5 years  489  496
Due after 5 years but within 10 years  215  224
Due after 10 years  3,647  3,619
Total $4,856 $4,844

The expected payments on state and municipal obligations and mortgage-backed securities may not coincide with their contractual maturities because the issuers have the right to call or prepay certain obligations.

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Asset Securitizations
12 Months Ended
Dec. 31, 2013
Asset Securitizations [Abstract] '
Asset Securitizations '

NOTE 7

Asset Securitizations

The Company periodically securitizes Card Member receivables and loans arising from its card business through the transfer of those assets to securitization trusts. The trusts then issue securities to third-party investors, collateralized by the transferred assets.

Card Member receivables are transferred to the American Express Issuance Trust II (the Charge Trust II) During 2013, the Company transferred Card Member receivables from the American Express Issuance Trust (the Charge Trust) to the Charge Trust II, collectively referred to as the Charge Trusts, and as such, the Charge Trust was dissolved, and the Company intends to utilize the Charge Trust II for securitization of Card Member receivables.. Card Member loans are transferred to the American Express Credit Account Master Trust (the Lending Trust). The Charge Trust II and the Lending Trust are consolidated by American Express Travel Related Services Company, Inc. (TRS), which is a consolidated subsidiary of the Company. The trusts are considered VIEs as they have insufficient equity at risk to finance their activities, which are to issue securities that are collateralized by the underlying Card Member receivables and loans.

TRS, in its role as servicer of the Charge Trust II and the Lending Trust, has the power to direct the most significant activity of the trusts, which is the collection of the underlying Card Member receivables and loans in the trusts. In addition, TRS, excluding its consolidated subsidiaries, owns approximately $1.1 billion of subordinated securities issued by the Lending Trust as of December 31, 2013. These subordinated securities have the obligation to absorb losses of the Lending Trust and provide the right to receive benefits from the Lending Trust, both of which are significant to the VIE. TRS' role as servicer for the Charge Trust II does not provide it with a significant obligation to absorb losses or a significant right to receive benefits. However, TRS' position as the parent company of the entities that transferred the receivables to the Charge Trust II makes it the party most closely related to the Charge Trust II. Based on these considerations, TRS is the primary beneficiary of both the Charge Trust II and the Lending Trust.

The debt securities issued by the Charge Trust II and the Lending Trust are non-recourse to the Company. Securitized Card Member receivables and loans held by the Charge Trust II and the Lending Trust are available only for payment of the debt securities or other obligations issued or arising in the securitization transactions. The long-term debt of each trust is payable only out of collections on their respective underlying securitized assets.

There was approximately $2 million and $3 million of restricted cash held by the Charge Trusts as of December 31, 2013 and 2012, respectively, and approximately $56 million and $73 million of restricted cash held by the Lending Trust as of December 31, 2013 and 2012, respectively, included in other assets on the Company's Consolidated Balance Sheets. These amounts relate to collections of Card Member receivables and loans to be used by the trusts to fund future expenses and obligations, including interest payable on investor certificates, credit losses and upcoming debt maturities.

Under the respective terms of the Charge Trust II and the Lending Trust agreements, the occurrence of certain triggering events associated with the performance of the assets of each trust could result in payment of trust expenses, establishment of reserve funds, or in a worst-case scenario, early amortization of investor certificates. During the year ended December 31, 2013, no such triggering events occurred.

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Other Assets
12 Months Ended
Dec. 31, 2013
Other Assets Disclosure [Abstract] '
Other Assets '

NOTE 8

Other Assets

The following is a summary of other assets as of December 31:

(Millions) 2013 2012
Goodwill $3,198 $3,181
Deferred tax assets, net(a)  2,443  2,458
Prepaid expenses(b)  1,998  1,960
Other intangible assets, at amortized cost  817  993
Restricted cash(c)  486  568
Derivative assets(a)  329  593
Other  1,957  1,665
Total $11,228 $11,418

  • Refer to Notes 17 and 12 for a discussion of deferred tax assets, net, and derivative assets, respectively, as of December 31, 2013 and 2012. Derivative assets reflect the impact of master netting agreements.
  • Includes prepaid miles and reward points acquired primarily from airline partners of approximately $1.5 billion and $1.4 billion, as of December 31, 2013 and 2012, respectively, including approximately $0.9 billion and $1.1 billion, respectively, from Delta.
  • Includes restricted cash of approximately $58 million and $76 million, respectively, as of December 31, 2013 and 2012, which is primarily held for coupon and certain asset-backed securitization maturities.

 

Goodwill

Goodwill represents the excess of acquisition cost of an acquired company over the fair value of assets acquired and liabilities assumed. The Company assigns goodwill to its reporting units for the purpose of impairment testing. A reporting unit is defined as an operating segment, or a business that is one level below an operating segment for which discrete financial information is regularly reviewed by the operating segment manager. The Company evaluates goodwill for impairment annually as of June 30 and between annual tests if events occur or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying value. The goodwill impairment test utilizes a two-step approach. The first step in the impairment test identifies whether there is potential impairment by comparing the fair value of a reporting unit to the carrying amount, including goodwill. If the fair value of a reporting unit is less than its carrying amount, the second step of the impairment test is required to measure the amount of any impairment loss. As of December 31, 2013 and 2012, goodwill was not impaired and there were no accumulated impairment losses.

Goodwill impairment testing involves management judgment, requiring an assessment of whether the carrying value of the reporting unit can be supported by its fair value using widely accepted valuation techniques. The Company uses a combination of the income approach (discounted cash flows) and market approach (market multiples).

When preparing discounted cash flow models under the income approach, the Company uses internal forecasts to estimate future cash flows expected to be generated by the reporting units. Actual results may differ from forecasted results. The Company calculates discount rates based on the expected cost of equity financing, estimated using a capital asset pricing model, to discount future cash flows for each reporting unit. The Company believes the discount rates used appropriately reflect the risks and uncertainties in the financial markets generally and specifically in the Company's internally developed forecasts. When using market multiples under the market approach, the Company applies comparable publically traded companies' multiples (e.g. earnings, revenues) to its reporting units' actual results.

The changes in the carrying amount of goodwill reported in the Company's reportable operating segments and Corporate & Other were as follows:

              Corporate &   
(Millions)USCSICSGCSGNMS  OtherTotal
Balance as of January 1, 2012 $ 175 $ 1,023 $ 1,543 $ 160 $ 271 $ 3,172
Acquisitions     1         1
Dispositions     (2)   (1)       (3)
Other, including foreign currency translation     9   2       11
Balance as of December 31, 2012 $ 175 $ 1,031 $ 1,544 $ 160 $ 271 $ 3,181
Acquisitions            
Dispositions            
Other, including foreign currency translation   (1)   21   (1)     (2)   17
Balance as of December 31, 2013 $174 $ 1,052 $ 1,543 $160 $269 $ 3,198

Other Intangible Assets

Intangible assets, primarily customer relationships, are amortized over their estimated useful lives of 1 to 22 years on a straight-line basis. The Company reviews intangible assets for impairment quarterly and whenever events and circumstances indicate their carrying amounts may not be recoverable. In addition, on an annual basis, the Company performs an impairment evaluation of all intangible assets by assessing the recoverability of the asset values based on the cash flows generated by the relevant assets or asset groups. An impairment is recognized if the carrying amount is not recoverable and exceeds the asset's fair value.

The components of other intangible assets were as follows:

   2013  2012
(Millions)  Gross Carrying Amount  Accumulated Amortization  Net Carrying Amount  Gross Carrying Amount  Accumulated Amortization  Net Carrying Amount
Customer relationships(a) $1,297 $(660) $637 $ 1,238 $ (526) $ 712
Other  269  (89)  180   428   (147)   281
Total $1,566 $(749) $817 $ 1,666 $ (673) $ 993

  • Includes net intangibles acquired from airline partners of $290 million and $358 million as of December 31, 2013 and 2012, respectively, including approximately $117 million and $156 million, respectively, from Delta.

Amortization expense for the years ended December 31, 2013, 2012 and 2011 was $193 million, $198 million and $189 million, respectively. Intangible assets acquired in both 2013 and 2012 are being amortized, on average, over 6 years.

 

Estimated amortization expense for other intangible assets over the next five years is as follows:

(Millions)  2014  2015  2016  2017  2018
Estimated amortization expense $ 184 $ 164 $ 123 $ 72 $ 61

Other

 

The Company had $541 million and $427 million in affordable housing and other tax credit investment partnership interests as of December 31, 2013 and 2012, respectively, included in other assets in the table above. The Company is a non-controlling partner in these tax credit investment partnerships, and therefore accounts for its ownership interests in accordance with GAAP governing equity method investments and joint ventures.

 

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Customer Deposits
12 Months Ended
Dec. 31, 2013
Deposit Liabilities Disclosures [Abstract] '
Customer Deposits '

NOTE 9

Customer Deposits

As of December 31, customer deposits were categorized as interest-bearing or non-interest-bearing as follows:

(Millions) 2013 2012
U.S.:      
 Interest-bearing  $40,831 $39,649
 Non-interest-bearing (includes Card      
  Member credit balances of:      
   2013, $340 million; 2012, nil)(a)  360  10
Non-U.S.:      
 Interest-bearing   121  135
 Non-interest-bearing (includes Card      
  Member credit balances of:      
   2013, $437 million; 2012, nil)(a)  451  9
Total customer deposits $41,763 $39,803

  • Beginning the first quarter of 2013, the Company reclassified prospectively its Card Member credit balances from Card Member loans, Card Member receivables and other liabilities to customer deposits.

Customer deposits by deposit type as of December 31 were as follows:

(Millions) 2013 2012
U.S. retail deposits:      
 Savings accounts ― Direct $24,550 $18,713
 Certificates of deposit:      
  Direct  489  725
  Third-party   6,929  8,851
 Sweep accounts ―Third-party   8,863  11,360
Other retail deposits:      
 Non-U.S. deposits and U.S. non-      
  interest bearing deposits  155  154
Card Member credit balances ― U.S.      
 and non-U.S.  777  
Total customer deposits $41,763 $39,803

The scheduled maturities of certificates of deposit as of December 31, 2013 were as follows:

(Millions) U.S. Non-U.S. Total
2014 $2,735 $3 $2,738
2015  1,223    1,223
2016  1,658    1,658
2017  571    571
2018  1,040    1,040
After 5 years  191    191
Total $7,418 $3 $7,421

As of December 31, certificates of deposit in denominations of $100,000 or more were as follows:

(Millions) 2013 2012
U.S. $324 $475
Non-U.S.  2  1
Total $326 $476
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Debt
12 Months Ended
Dec. 31, 2013
Debt Disclosure [Abstract] '
Debt Disclosure [Text Block] '

NOTE 10

Debt

Short-Term Borrowings

The Company's short-term borrowings outstanding, defined as borrowings with original maturities of less than one year, as of December 31 were as follows:

  2013  2012 
(Millions, except percentages) Outstanding Balance Year-End Stated Rate on Debt (a) Outstanding Balance Year-End Stated Rate on Debt (a)
Commercial paper $ 200  0.19% $ %
Other short-term borrowings(b)(c)   4,821  1.08   3,314  1.46 
Total $5,021 1.03% $3,314  1.46%

  • For floating-rate debt issuances, the stated interest rates are based on the floating rates in effect as of December 31, 2013 and 2012, respectively.
  • Includes interest-bearing overdrafts with banks of $489 million and $615 million as of December 31, 2013 and 2012, respectively. In addition, balances include fully drawn secured borrowing facility (maturing on September 15, 2015, which was repaid on February 18, 2014), certain book overdrafts (i.e., primarily timing differences arising in the ordinary course of business), short-term borrowings from banks, as well as interest-bearing amounts due to merchants in accordance with merchant service agreements. The secured borrowing facility gives the Company the right to sell up to $2.0 billion face amount of eligible certificates issued from the Lending Trust.
  • The Company paid $12.5 million and $1.4 million in fees to maintain the secured borrowing facility in 2013 and 2012, respectively.

 

Long-term Debt

The Company's long-term debt outstanding, defined as debt with original maturities of one year or greater, as of December 31 was as follows:

  2013  2012 
(Millions, except percentages) Maturity Dates Outstanding Balance (a)Year-End Stated Rate on Debt (b)Year-End Effective Interest Rate with Swaps (b)(c)Outstanding Balance (a)Year-End Stated Rate on Debt (b)Year-End Effective Interest Rate with Swaps (b)(c)
American Express Company                   
(Parent Company only)        
Fixed Rate Senior Notes 2014-2042 $ 8,784  5.43% 4.60%$ 8,848    5.78% 4.95%
Floating Rate Senior Notes 2018   850  0.84      
Subordinated Debentures(d) 2036   749  6.80   749    6.80  
American Express Credit Corporation                   
Fixed Rate Senior Notes 2014-2018   14,875  3.13  2.03  17,163    4.20  2.39 
Floating Rate Senior Notes 2014-2016   2,855  1.14   2,203    1.59  
Borrowings under Bank Credit Facilities 2015-2016   4,012  4.18   4,672    4.87  
American Express Centurion Bank                   
Fixed Rate Senior Notes 2015-2017   2,102  4.12  3.32  2,120    4.12  3.32 
Floating Rate Senior Notes 2015-2018   675  0.67   550    0.76  
American Express Bank, FSB                   
Fixed Rate Senior Notes 2017   999  6.00   2,764    5.68  3.68 
Floating Rate Senior Notes 2017   300  0.47   300    0.51  
American Express Charge Trust II                   
Floating Rate Senior Notes 2016-2018   4,200  0.49   3,000    0.49  
Floating Rate Subordinated Notes 2016-2018   87  0.80        
American Express Lending Trust                 
Fixed Rate Senior Notes 2015-2016   2,600  0.72    2,100  0.65  
Floating Rate Senior Notes 2014-2018   10,685  0.81   12,810  0.90  
Fixed Rate Subordinated Notes 2015   300  1.08    300  1.08  
Floating Rate Subordinated Notes 2014-2018   847  0.81   1,091  0.93  
Other                   
Fixed Rate Instruments(e) 2014-2030   239  3.95   123    5.94  
Floating Rate Borrowings 2014-2016   276  0.62 % 292  0.65 %
Unamortized Underwriting Fees     (105)      (112)     
Total Long-Term Debt   $ 55,330  2.56%  $ 58,973    3.04%  

  • The outstanding balances include (i) unamortized discount and premium, (ii) the impact of movements in exchange rates on foreign currency denominated debt and (iii) the impact of fair value hedge accounting on certain fixed-rate notes that have been swapped to floating rate through the use of interest rate swaps. Under fair value hedge accounting, the outstanding balances on these fixed-rate notes are adjusted to reflect the impact of changes in fair value due to changes in interest rates. Refer to Note 12 for more details on the Company's treatment of fair value hedges.
  • For floating-rate debt issuances, the stated and effective interest rates are based on the floating rates in effect as of December 31, 2013 and 2012, respectively.
  • Effective interest rates are only presented when swaps are in place to hedge the underlying debt.
  • The maturity date will automatically be extended to September 1, 2066, except in the case of either (i) a prior redemption or (ii) a default. See further discussion on this page.
  • Includes $109 million and $118 million as of December 31, 2013 and 2012, respectively, related to capitalized lease transactions.

As of December 31, 2013 and 2012, the Parent Company had $750 million principal outstanding of Subordinated Debentures that accrue interest at an annual rate of 6.8 percent until September 1, 2016, and at an annual rate of three-month LIBOR plus 2.23 percent thereafter. At the Company's option, the Subordinated Debentures are redeemable for cash after September 1, 2016 at 100 percent of the principal amount plus any accrued but unpaid interest. If the Company fails to achieve specified performance measures, it will be required to issue common shares and apply the net proceeds to make interest payments on the Subordinated Debentures. No dividends on the Company's common or preferred shares could be paid until such interest payments are made. The Company would fail to meet these specific performance measures if (i) the Company's tangible common equity is less than 4 percent of total adjusted assets for the most recent quarter or (ii) if the trailing two quarters' consolidated net income is equal to or less than zero and tangible common equity as of the trigger determination date, and as of the end of the quarter end six months prior, has in each case declined by 10 percent or more from tangible common equity as of the end of the quarter 18 months prior to the trigger determination date. The Company met the specified performance measures in 2013.

 

Aggregate annual maturities on long-term debt obligations (based on final maturity dates) as of December 31, 2013 were as follows:

 

(Millions)  2014  2015  2016 2017 2018 Thereafter Total
American Express Company (Parent Company only) $ 1,250 $ $ 600 $ 1,500 $ 3,850 $ 3,939 $ 11,139
American Express Credit Corporation   4,420   7,010   7,293   1,500   1,340     21,563
American Express Centurion Bank     1,305     1,300   125   1   2,731
American Express Bank, FSB         1,300       1,300
American Express Charge Trust II       3,000     1,287     4,287
American Express Lending Trust   4,000   5,423   500   1,623   2,886     14,432
Other   179   143   161       32   515
  $ 9,849 $ 13,881 $ 11,554 $ 7,223 $ 9,488 $ 3,972   55,967
Unamortized Underwriting Fees                     (105)
Unamortized Discount and Premium                     (960)
Impacts due to Fair Value Hedge Accounting                     428
Total Long-Term Debt                   $ 55,330

As of December 31, 2013 and 2012, the Company maintained total bank lines of credit of $7.0 billion and $7.7 billion, respectively. Of the total credit lines, $3.0 billion was undrawn as of both December 31, 2013 and 2012. Undrawn amounts support commercial paper borrowings and contingent funding needs. $4.8 billion and $2.2 billion of these credit facilities will expire in 2015 and 2016, respectively. The availability of these credit lines is subject to the Company's compliance with certain financial covenants, principally, the maintenance by American Express Credit Corporation (Credco) of a 1.25 ratio of combined earnings and fixed charges to fixed charges. As of December 31, 2013 and 2012, the Company was not in violation of any of its debt covenants.

Additionally, the Company maintained a 3-year committed, revolving, secured borrowing facility that gives the Company the right to sell up to $3.0 billion face amount of eligible notes issued from the Charge Trust II at any time through July 15, 2016. As of December 31, 2013, $3.0 billion was drawn on this facility. This facility was repaid on January 15, 2014.

The Company paid $44.9 million and $46.7 million in fees to maintain these lines in 2013 and 2012, respectively. These committed facilities do not contain material adverse change clauses, which might otherwise preclude borrowing under the credit facilities, nor are they dependent on the Company's credit rating.

The Company paid total interest primarily related to short- and long-term debt, corresponding interest rate swaps and customer deposits of $2.0 billion, $2.2 billion and $2.4 billion in 2013, 2012 and 2011, respectively.

 

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Other Liabilities
12 Months Ended
Dec. 31, 2013
Other Liabilities Disclosure [Abstract] '
Other Liabilities Disclosure [Text Block] '

NOTE 11

Other Liabilities

The following is a summary of other liabilities as of December 31:

(Millions)   2013 2012
Membership Rewards liability   $6,151 $5,832
Employee-related liabilities(a)  2,227  2,224
Rebate and reward accruals(b)  2,210  2,079
Deferred card and other fees, net    1,314  1,286
Book overdraft balances  442  532
Other(c)  4,566  5,604
Total   $16,910 $17,557

  • Employee-related liabilities include employee benefit plan obligations and incentive compensation.
  • Rebate and reward accruals include payments to third-party card-issuing partners and cash-back reward costs.
  • Other includes accruals for general operating expenses, client incentives, advertising and promotion, restructuring and reengineering reserves and derivatives.

 

Membership Rewards

The Membership Rewards program allows enrolled Card Members to earn points that can be redeemed for a broad range of rewards including travel, entertainment, retail certificates and merchandise. The Company records a balance sheet liability that represents management's best estimate of the cost of points earned that are expected to be redeemed. An ultimate redemption rate and weighted average cost per point are key factors used to approximate Membership Rewards liability. Management uses statistical and actuarial models to estimate ultimate redemption rates based on redemption trends, current enrollee redemption behavior, card product type, enrollment tenure, card spend levels and credit attributes. The weighted-average cost per point is determined using actual redemptions during the previous 12 months, adjusted as appropriate for certain changes in redemption costs that are not representative of future cost expectations.

The expense for Membership Rewards points is included in marketing, promotion, rewards and Card Member services expenses. The Company periodically evaluates its liability estimation process and assumptions based on developments in redemption patterns, cost per point redeemed, partner contract changes and other factors.

 

Deferred Card and Other Fees, Net

The carrying amount of deferred card and other fees, net of deferred direct acquisition costs and reserves for membership cancellations as of December 31 was as follows:

(Millions) 2013 2012
Deferred card and other fees(a) $ 1,609 $ 1,566
Deferred direct acquisition costs   (164)   (154)
Reserves for membership cancellations   (131)   (126)
 Deferred card and other fees, net $ 1,314 $ 1,286

  • Includes deferred fees for Membership Rewards program participants.
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Derivatives and Hedging Activities
12 Months Ended
Dec. 31, 2013
Derivative Instruments And Hedging Activities Disclosure [Abstract] '
Derivatives and Hedging Activities '

NOTE 12

Derivatives and Hedging Activities

The Company uses derivative financial instruments (derivatives) to manage exposures to various market risks. Derivatives derive their value from an underlying variable or multiple variables, including interest rate, foreign exchange, and equity index or price. These instruments enable end users to increase, reduce or alter exposure to various market risks and, for that reason, are an integral component of the Company's market risk management. The Company does not engage in derivatives for trading purposes.

Market risk is the risk to earnings or value resulting from movements in market prices. The Company's market risk exposure is primarily generated by:

  • Interest rate risk in its card, insurance and Travelers Cheque and other prepaid products businesses, as well as its investment portfolios; and
  • Foreign exchange risk in its operations outside the U.S. and the associated funding of such operations.

The Company centrally monitors market risks using market risk limits and escalation triggers as defined in its Asset/Liability Management Policy.

The Company's market exposures are in large part byproducts of the delivery of its products and services. Interest rate risk arises through the funding of Card Member receivables and fixed-rate loans with variable-rate borrowings as well as through the risk to net interest margin from changes in the relationship between benchmark rates such as Prime and LIBOR.

Interest rate exposure within the Company's charge card and fixed-rate lending products is managed by varying the proportion of total funding provided by short-term and variable-rate debt and deposits compared to fixed-rate debt and deposits. In addition, interest rate swaps are used from time to time to economically convert fixed-rate debt obligations to variable-rate obligations or to convert variable-rate debt obligations to fixed-rate obligations. The Company may change the mix between variable-rate and fixed-rate funding based on changes in business volumes and mix, among other factors.

Foreign exchange risk is generated by Card Member cross-currency charges, foreign currency balance sheet exposures, foreign subsidiary equity and foreign currency earnings in entities outside the U.S. The Company's foreign exchange risk is managed primarily by entering into agreements to buy and sell currencies on a spot basis or by hedging this market exposure to the extent it is economically justified through various means, including the use of derivatives such as foreign exchange forwards and cross-currency swap contracts, which can help mitigate the Company's exposure to specific currencies.

In addition to the exposures identified above, effective August 1, 2011, the Company entered into a total return contract (TRC) to hedge its exposure to changes in the fair value of its equity investment in ICBC in local currency. Under the terms of the TRC, the Company receives from the TRC counterparty an amount equivalent to any reduction in the fair value of its investment in ICBC in local currency, and the Company pays to the TRC counterparty an amount equivalent to any increase in the fair value of its investment in local currency, along with all dividends paid by ICBC, as well as ongoing hedge costs. The TRC matures on August 1, 2014.

Derivatives may give rise to counterparty credit risk, which is the risk that a derivative counterparty will default on, or otherwise be unable to perform pursuant to, an uncollateralized derivative exposure. The Company manages this risk by considering the current exposure, which is the replacement cost of contracts on the measurement date, as well as estimating the maximum potential value of the contracts over the next 12 months, considering such factors as the volatility of the underlying or reference index. To mitigate derivative credit risk, counterparties are required to be pre-approved by the Company and rated as investment grade. Counterparty risk exposures are centrally monitored by the Company. Additionally, in order to mitigate the bilateral counterparty credit risk associated with derivatives, the Company has in certain instances entered into master netting agreements with its derivative counterparties, which provide a right of offset for certain exposures between the parties. A significant portion of the Company's derivative assets and liabilities as of December 31, 2013 and 2012 is subject to such master netting agreements with its derivative counterparties. There are no instances in which management makes an accounting policy election to not net assets and liabilities subject to an enforceable master netting agreement on the Company's Consolidated Balance Sheets. To further mitigate bilateral counterparty credit risk, the Company exercises its rights under executed credit support agreements with certain of its derivative counterparties. These agreements require that, in the event the fair value change in the net derivatives position between the two parties exceeds certain dollar thresholds, the party in the net liability position posts collateral to its counterparty. All derivative contracts cleared through a central clearinghouse are collateralized to the full amount of the fair value of the contracts.

In relation to the Company's credit risk, under the terms of the derivative agreements it has with its various counterparties, the Company is not required to either immediately settle any outstanding liability balances or post collateral upon the occurrence of a specified credit risk-related event. Based on the assessment of credit risk of the Company's derivative counterparties as of December 31, 2013 and 2012, the Company does not have derivative positions that warrant credit valuation adjustments.

The Company's derivatives are carried at fair value on the Consolidated Balance Sheets. The accounting for changes in fair value depends on the instruments' intended use and the resulting hedge designation, if any, as discussed below. Refer to Note 3 for a description of the Company's methodology for determining the fair value of derivatives.

The following table summarizes the total fair value, excluding interest accruals, of derivative assets and liabilities as of December 31:

   Other Assets Other Liabilities
   Fair Value Fair Value
(Millions) 2013 2012 2013 2012
Derivatives designated as hedging instruments:            
Interest rate contracts            
 Fair value hedges $ 455 $ 824 $ 2 $
Total return contract            
 Fair value hedge   8       19
Foreign exchange contracts            
 Net investment hedges   174   43   116   150
Total derivatives designated as hedging instruments   637   867   118   169
Derivatives not designated as hedging instruments:            
 Foreign exchange contracts, including certain embedded derivatives(a)   64   75   95   160
Total derivatives not designated as hedging instruments   64   75   95   160
Total derivatives, gross   701   942   213   329
Cash collateral netting(b)    (336)   (326)     (21)
Derivative asset and derivative liability netting(c)    (36)   (23)   (36)   (23)
Total derivatives, net(d)  $ 329 $ 593 $ 177 $ 285

  • Includes foreign currency derivatives embedded in certain operating agreements.
  • Represents the offsetting of derivative instruments and the right to reclaim cash collateral (a receivable) or the obligation to return cash collateral (a payable) arising from derivative instrument(s) executed with the same counterparty under an enforceable master netting arrangement. Additionally, the Company received noncash collateral in the form of security interest in U.S. Treasury securities with a fair value of nil and $335 million as of December 31, 2013 and 2012, respectively, none of which was sold or repledged. Such noncash collateral effectively further reduces the Company's risk exposure to $329 million and $258 million as of December 31, 2013 and 2012, respectively, but does not reduce the net exposure on the Company's Consolidated Balance Sheets. Additionally, the Company posted $26 million and nil as of December 31, 2013 and 2012, respectively, as initial margin on its centrally cleared interest rate swaps not netted against the derivative balances.
  • Represents the amount of netting of derivative assets and derivative liabilities executed with the same counterparty under an enforceable master netting arrangement.
  • The Company has no individually significant derivative counterparties and therefore, no significant risk exposure to any single derivative counterparty. The total net derivative assets and derivative liabilities are presented within other assets and other liabilities on the Company's Consolidated Balance Sheets.

 

 

 

 

Derivative Financial Instruments That Qualify For Hedge Accounting

Derivatives executed for hedge accounting purposes are documented and designated as such when the Company enters into the contracts. In accordance with its risk management policies, the Company structures its hedges with terms similar to that of the item being hedged. The Company formally assesses, at inception of the hedge accounting relationship and on a quarterly basis, whether derivatives designated as hedges are highly effective in offsetting the fair value or cash flows of the hedged items. These assessments usually are made through the application of a regression analysis method. If it is determined that a derivative is not highly effective as a hedge, the Company will discontinue the application of hedge accounting.

 

Fair Value Hedges

A fair value hedge involves a derivative designated to hedge the Company's exposure to future changes in the fair value of an asset or a liability, or an identified portion thereof that is attributable to a particular risk.

 

Interest Rate Contracts

The Company is exposed to interest rate risk associated with its fixed-rate long-term debt. The Company uses interest rate swaps to economically convert certain fixed-rate long-term debt obligations to floating-rate obligations at the time of issuance. As of December 31, 2013 and 2012, the Company hedged $14.7 billion and $18.4 billion, respectively, of its fixed-rate debt to floating-rate debt using interest rate swaps.

To the extent the fair value hedge is effective, the gain or loss on the hedging instrument offsets the loss or gain on the hedged item attributable to the hedged risk. Any difference between the changes in the fair value of the derivative and the hedged item is referred to as hedge ineffectiveness and is reflected in earnings as a component of other expenses. Hedge ineffectiveness may be caused by differences between the debt's interest coupon and the benchmark rate, primarily due to credit spreads at inception of the hedging relationship that are not reflected in the valuation of the interest rate swap. Furthermore, hedge ineffectiveness may be caused by changes in the relationship between 3-month LIBOR and 1-month LIBOR, as well as between the overnight indexed swap rate (OIS) and 1-month LIBOR, as basis spreads may impact the valuation of the interest rate swap without causing an offsetting impact in the value of the hedged debt. If a fair value hedge is de-designated or no longer considered to be effective, changes in fair value of the derivative continue to be recorded through earnings but the hedged asset or liability is no longer adjusted for changes in fair value resulting from changes in interest rates. The existing basis adjustment of the hedged asset or liability is amortized or accreted as an adjustment to yield over the remaining life of that asset or liability.

 

Total Return Contract

The Company hedges its exposure to changes in the fair value of its equity investment in ICBC in local currency. The Company uses a TRC to transfer this exposure to its derivative counterparty. As of December 31, 2013 and 2012, the fair value of the equity investment in ICBC was $122 million (180.7 million shares) and $295 million (415.9 million shares), respectively. To the extent the hedge is effective, the gain or loss on the TRC offsets the loss or gain on the investment in ICBC. Any difference between the changes in the fair value of the derivative and the hedged item results in hedge ineffectiveness and is recognized in other expenses in the Consolidated Statements of Income.

The following table summarizes the impact on the Consolidated Statements of Income associated with the Company's hedges of its fixed-rate long-term debt and its investment in ICBC for the years ended December 31:

  Gains (losses) recognized in income
(Millions) Derivative contract Hedged item Net hedge
  Income Statement Amount Income Statement Amount  ineffectiveness 
Derivative relationship Line Item 2013 2012 2011 Line Item 2013 2012  2011 2013 2012 2011
Interest rate contracts Other expenses   $(370) $ (178) $ 128 Other expenses   $351 $ 132 $ (102) $(19) $ (46) $ 26
Total return contract Other non-interest          Other non-interest                  
   revenues $15 $ (53) $ 100  revenues $(15) $ 54 $ (112) $ $ 1 $ (12)
                                

The Company also recognized a net reduction in interest expense on long-term debt of $346 million, $491 million and $503 million for the years ended December 31, 2013, 2012 and 2011, respectively, primarily related to the net settlements (interest accruals) on the Company's interest rate derivatives designated as fair value hedges.

 

Cash Flow Hedges

A cash flow hedge involves a derivative designated to hedge the Company's exposure to variable future cash flows attributable to a particular risk. Such exposures may relate to either an existing recognized asset or liability or a forecasted transaction. The Company hedges existing long-term variable-rate debt, the rollover of short-term borrowings and the anticipated forecasted issuance of additional funding through the use of derivatives, primarily interest rate swaps. These derivative instruments economically convert floating-rate debt obligations to fixed-rate obligations for the duration of the instrument. As of December 31, 2013 and 2012, the Company did not hedge any of its floating-rate debt using interest rate swaps.

For derivatives designated as cash flow hedges, the effective portion of the gain or loss on the derivatives is recorded in AOCI and reclassified into earnings when the hedged cash flows are recognized in earnings. The amount that is reclassified into earnings is presented in the Consolidated Statements of Income in the same line item in which the hedged instrument or transaction is recognized, primarily in interest expense. During the years ended December 31, 2013, 2012 and 2011, the Company reclassified nil, $(1) million and $(13) million, respectively, from AOCI into earnings as a component of interest expense. Any ineffective portion of the gain or loss on the derivatives is reported as a component of other expenses. If a cash flow hedge is de-designated or terminated prior to maturity, the amount previously recorded in AOCI is recognized into earnings over the period that the hedged item impacts earnings. If a hedge relationship is discontinued because it is probable that the forecasted transaction will not occur according to the original strategy, any related amounts previously recorded in AOCI are recognized into earnings immediately. No ineffectiveness associated with cash flow hedges was reclassified from AOCI into income for the years ended December 31, 2013, 2012 and 2011.

In the normal course of business, as the hedged cash flows are recognized into earnings, the Company does not expect to reclassify any amount of net pretax losses on derivatives from AOCI into earnings during the next 12 months.

 

Net Investment Hedges

A net investment hedge is used to hedge future changes in currency exposure of a net investment in a foreign operation. The Company primarily designates foreign currency derivatives, typically foreign exchange forwards, and on occasion foreign currency denominated debt, as hedges of net investments in certain foreign operations. These instruments reduce exposure to changes in currency exchange rates on the Company's investments in non-U.S. subsidiaries. The effective portion of the gain or (loss) on net investment hedges, net of taxes, recorded in AOCI as part of the cumulative translation adjustment, was $253 million, $(288) million and $(26) million for the years ended 2013, 2012 and 2011, respectively. Any ineffective portion of the gain or (loss) on net investment hedges is recognized in other expenses during the period of change. Ineffectiveness associated with net investment hedges of nil, nil and $(3) million were recognized as a component of other expenses for the years ended December 31, 2013, 2012 and 2011, respectively. No amounts associated with net investment hedges were reclassified from AOCI to income during the years ended December 31, 2013, 2012 and 2011.

Derivatives Not Designated As Hedges

The Company has derivatives that act as economic hedges, but are not designated as such for hedge accounting purposes. Foreign currency transactions and non-U.S. dollar cash flow exposures from time to time may be partially or fully economically hedged through foreign currency contracts, primarily foreign exchange forwards, options and cross-currency swaps. These hedges generally mature within one year. Foreign currency contracts involve the purchase and sale of a designated currency at an agreed upon rate for settlement on a specified date. The changes in the fair value of the derivatives effectively offset the related foreign exchange gains or losses on the underlying balance sheet exposures. From time to time, the Company may enter into interest rate swaps to specifically manage funding costs related to its proprietary card business.

The Company has certain operating agreements containing payments that may be linked to a market rate or price, primarily foreign currency rates. The payment components of these agreements may meet the definition of an embedded derivative, in which case the embedded derivative is accounted for separately and is classified as a foreign exchange contract based on its primary risk exposure.

For derivatives that are not designated as hedges, changes in fair value are reported in current period earnings.

The following table summarizes the impact on pretax earnings of derivatives not designated as hedges, as reported on the Consolidated Statements of Income for the years ended December 31:

    Pretax gains (losses)
      Amount
Description (Millions)   Income Statement Line Item 2013 2012 2011
Interest rate contracts    Other expenses $ 1 $ (1) $ 3
Foreign exchange contracts (a) Interest and dividends on investment securities       9
     Interest expense on short-term borrowings       3
     Interest expense on long-term debt and other     (1)   130
     Other expenses   72   (56)   51
Total      $ 73 $ (58) $196

  • Foreign exchange contracts include embedded foreign currency derivatives. Gains (losses) on these embedded derivatives are included in other expenses.

 

 

 

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Guarantees
12 Months Ended
Dec. 31, 2013
Guarantees [Abstract] '
Guarantees '

NOTE 13

Guarantees

The Company provides Card Member protection plans that cover losses associated with purchased products, as well as certain other guarantees in the ordinary course of business which are within the scope of GAAP governing the accounting for guarantees. For the Company, guarantees primarily consist of card and travel protection programs, including:

  • Return Protection — refunds the price of qualifying purchases made with the eligible cards where the merchant will not accept the return for up to 90 days from the date of purchase; and

     

  • Merchant Protection — protects Card Members primarily against non-delivery of goods and services, usually in the event of bankruptcy or liquidation of a merchant. When this occurs, the Card Member may dispute the transaction for which the Company will generally credit the Card Member's account. If the Company is unable to collect the amount from the merchant, it will bear the loss for the amount credited to the Card Member.

 

In relation to its maximum potential undiscounted future payments as shown in the table that follows, to date, the Company has not experienced any significant losses related to guarantees. The Company's initial recognition of guarantees is at fair value, which has been determined in accordance with GAAP governing fair value measurement. In addition, the Company establishes reserves when a loss is probable and the amount can be reasonably estimated.

 

The following table provides information related to such guarantees as of December 31:

    Maximum potential  
 undiscounted future 
 payments(a)Related liability(b)
 (Billions)(Millions)
Type of Guarantee   2013 2012 2013 2012
Card and travel operations(c)  $44 $44 $88 $93
Other(d)   1  1  73  93
Total   $45 $45 $161 $186

  • Represents the notional amounts that could be lost under the guarantees and indemnifications if there were a total default by the guaranteed parties. The Merchant Protection guarantee is calculated using management's best estimate of maximum exposure based on all eligible claims as measured against annual billed business volumes.
  • Included in other liabilities on the Company's Consolidated Balance Sheets.
  • Primarily includes Return Protection and Merchant Protection.
  • Primarily includes guarantees related to the Company's business dispositions and real estate.

 

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Common and Preferred Shares and Warrants
12 Months Ended
Dec. 31, 2013
Stockholders' Equity Note [Abstract] '
Common And Preferred Shares And Warrants [Text Block] '

NOTE 14

Common and Preferred Shares

The following table shows authorized shares and provides a reconciliation of common shares issued and outstanding for the years ended December 31:

(Millions, except where indicated) 2013 2012 2011
Common shares authorized (billions)(a) 3.6 3.6 3.6
Shares issued and outstanding at beginning      
 of year 1,105  1,164  1,197
Repurchases of common shares (55)  (69)  (48)
Other, primarily stock option exercises      
 and restricted stock awards granted 14  10  15
Shares issued and outstanding as of      
 December 31 1,064  1,105  1,164

  • Of the common shares authorized but unissued as of December 31, 2013, approximately 63 million shares are reserved for issuance under employee stock and employee benefit plans.

 

On March 25, 2013, the Board of Directors authorized the repurchase of 150 million common shares over time, in accordance with the Company's capital distribution plans submitted to the Federal Reserve and subject to market conditions. This authorization replaces all prior repurchase authorizations. During 2013 and 2012, the Company repurchased 55 million common shares with a cost basis of $4.0 billion and 69 million common shares with a cost basis of $4.0 billion, respectively. The cost basis includes commissions paid of $1.1 million and $1.0 million in 2013 and 2012, respectively. As of December 31, 2013, the Company has 108 million common shares remaining under the Board share repurchase authorization. Such authorization does not have an expiration date.

Common shares are generally retired by the Company upon repurchase (except for 3.5 million, 3.9 million and 4.2 million shares held as treasury shares as of December 31, 2013, 2012 and 2011, respectively); retired common shares and treasury shares are excluded from the shares outstanding in the table above. The treasury shares, with a cost basis of $260 million, $236 million and $217 million as of December 31, 2013, 2012 and 2011, respectively, are included as a reduction to additional paid-in capital in shareholders' equity on the Consolidated Balance Sheets.

The Board of Directors is authorized to permit the Company to issue up to 20 million preferred shares at a par value of $1.662/3 without further shareholder approval. There were no preferred shares or warrants issued and outstanding as of December 31, 2013, 2012 and 2011.

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Changes in Accumulated Other Comprehensive (Loss) Income
12 Months Ended
Dec. 31, 2013
Disclosure Text Block [Abstract] '
Changes in Accumulated Other Comprehensive (Loss) Income '

NOTE 15

Changes in Accumulated Other Comprehensive (Loss) Income

AOCI is a balance sheet item in the Shareholders' Equity section of the Company's Consolidated Balance Sheets. It is comprised of items that have not been recognized in earnings but may be recognized in earnings in the future when certain events occur. Changes in each component of AOCI for the three years ended December 31 were as follows:

(Millions), net of tax(a) Net Unrealized Gains (Losses) on Investment Securities Net Unrealized Gains (Losses) on Cash Flow Hedges Foreign Currency Translation Adjustments Net Unrealized Pension and Other Postretirement Benefit Losses Accumulated Other Comprehensive (Loss) Income
Balances as of December 31, 2010 $ 57 $ (7) $ (503) $ (464) $ (917)
Net unrealized gains (losses)   245   (2)         243
Reclassification for realized (gains) losses into earnings   (14)   8         (6)
Net translation of investments in foreign operations         (153)      (153)
Net losses related to hedges of investment in foreign operations         (26)      (26)
Pension and other postretirement benefit losses            (17)   (17)
Net change in accumulated other comprehensive (loss) income    231   6   (179)   (17)   41
Balances as of December 31, 2011   288   (1)   (682)   (481)   (876)
Net unrealized gains (losses)   106            106
Reclassification for realized (gains) losses into earnings   (79)   1   1      (77)
Net translation of investments in foreign operations         215      215
Net losses related to hedges of investment in foreign operations         (288)      (288)
Pension and other postretirement benefit losses            (7)   (7)
Net change in accumulated other comprehensive (loss) income    27   1   (72)   (7)   (51)
Balances as of December 31, 2012   315     (754)   (488)   (927)
Net unrealized gains (losses)   (159)            (159)
Reclassification for realized (gains) losses into earnings   (93)            (93)
Net translation of investments in foreign operations         (589)      (589)
Net gains related to hedges of investment in foreign operations         253      253
Pension and other postretirement benefit gains            89   89
Net change in accumulated other comprehensive (loss) income    (252)     (336)   89   (499)
Balances as of December 31, 2013 $ 63 $ $ (1,090) $ (399) $ (1,426)

  • The following table shows the tax impact for the three years ended December 31 for the changes in each component of accumulated other comprehensive (loss) income:

 (Millions) 2013 2012 2011
 Investment securities $ (142) $ 7 $ 149
 Cash flow hedges     1   3
 Foreign currency translation adjustments   (49)   24   (40)
 Net investment hedges   135   (176)   (14)
 Pension and other postretirement benefit losses   56     (7)
 Total tax impact $ $ (144) $ 91

The following table presents the effects of reclassifications out of AOCI and into the Consolidated Statement of Income for the year ended December 31, 2013:

(Millions)     
Description Income Statement Line Item Amount
Net gain in AOCI reclassifications for previously unrealized net gains on investment securities Other non-interest revenues $ 145
Related income tax expense Income tax provision   (52)
Total   $ 93
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Restructuring
12 Months Ended
Dec. 31, 2013
Restructuring And Related Activities Disclosure [Abstract] '
Restructuring Charges '

NOTE 16

Restructuring

From time to time, the Company initiates restructuring programs to become more efficient and effective, and to support new business strategies. In connection with these programs, the Company typically will incur severance and other exit costs.

During 2013, the Company recorded $(4) million of restructuring charges, consisting of revisions to prior estimates.

During 2012, the Company recorded $403 million of restructuring charges, net of revisions to prior estimates. The 2012 activity primarily relates to $400 million of restructuring charges recorded in the fourth quarter as the Company committed to undertake a Company-wide restructuring plan designed to contain future operating expenses, adapt parts of the business as more customers transact online or through mobile channels, and provide the resources for additional growth initiatives worldwide.

During 2011, the Company recorded $119 million of restructuring charges, net of revisions to prior estimates. The 2011 activity primarily relates to $105 million of restructuring charges the Company recorded throughout the year to further reduce its operating costs by reorganizing certain operations that occurred across all business units, markets and staff groups.

Restructuring charges related to severance obligations are included in salaries and employee benefits in the Company's Consolidated Statements of Income, while charges pertaining to other exit costs are included in occupancy and equipment and other expenses.

The following table summarizes the Company's restructuring reserves activity for the years ended December 31, 2013, 2012 and 2011:

(Millions) Severance(a) Other(b) Total
Liability balance as of December 31, 2010 $ 199 $ 16 $ 215
 Restructuring charges, net of $27 in revisions(c)   96   23   119
 Payments   (121)   (8)   (129)
 Other non-cash(d)   (4)   (1)   (5)
Liability balance as of December 31, 2011   170   30   200
 Restructuring charges, net of $16 in revisions(c)   366   37   403
 Payments   (124)   (9)   (133)
Liability balance as of December 31, 2012   412   58   470
 Restructuring charges, $4 in revisions(c)   (7)   3   (4)
 Payments   (206)   (23)   (229)
 Other non-cash(d)   (3)   (1)   (4)
Liability balance as of December 31, 2013(e) $ 196 $ 37   $ 233

  • Accounted for in accordance with GAAP governing the accounting for nonretirement postemployment benefits and for costs associated with exit or disposal activities.
  • Other primarily includes facility exit and contract termination costs.
  • Revisions primarily relate to higher than anticipated redeployments of displaced employees to other positions within the Company, business changes and modifications to existing initiatives.
  • Consists primarily of foreign exchange impacts.
  • The majority of cash payments related to the remaining restructuring liabilities are expected to be completed in 2014, and to a lesser extent certain contractual long-term severance arrangements and lease obligations are expected to be completed in 2015 and 2019, respectively.

The following table summarizes the Company's restructuring charges, net of revisions, by reportable operating segment and Corporate & Other for the year ended December 31, 2013, and the cumulative amounts relating to the restructuring programs that were in progress during 2013 and initiated at various dates between 2009 and 2013.

     Cumulative Restructuring Expense Incurred To Date On 
   2013 In-Progress Restructuring Programs 
  Total Restructuring          
  Charges, net           
(Millions) revisions  Severance  Other  Total 
USCS $ (7) $ 71 $ 6 $ 77 
ICS   (8)   110   1   111 
GCS   (4)   204   18   222 
GNMS   7   55     55 
Corporate & Other   8   89   68   157 (a)
Total $ (4) $ 529 $ 93 $ 622 (b)

  • Corporate & Other includes certain severance and other charges of $147 million related to Company-wide support functions which were not allocated to the Company's reportable operating segments, as these were corporate initiatives, which is consistent with how such charges were reported internally.
  • As of December 31, 2013, the total expenses to be incurred for previously approved restructuring activities that were in progress are not expected to be materially different than the cumulative expenses incurred to date for these programs.
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Income Taxes
12 Months Ended
Dec. 31, 2013
Income Tax Disclosure [Abstract] '
Income Taxes '

NOTE 17

Income Taxes

The components of income tax expense for the years ended December 31 included in the Consolidated Statements of Income were as follows:

(Millions)  2013  2012  2011
Current income tax expense:         
 U.S. federal $ 1,730 $ 982 $ 958
 U.S. state and local   288   189   156
 Non-U.S.   514   445   434
  Total current income tax expense   2,532   1,616   1,548
Deferred income tax expense (benefit):         
 U.S. federal   113   359   464
 U.S. state and local   4   39   68
 Non-U.S.   (120)   (45)   (23)
  Total deferred income tax expense   (3)   353   509
Total income tax expense on         
 continuing operations $ 2,529 $ 1,969 $ 2,057
Income tax benefit from         
 discontinued operations $ $ $ (36)

A reconciliation of the U.S. federal statutory rate of 35 percent to the Company's actual income tax rate for the years ended December 31 on continuing operations was as follows:

    2013 2012 2011 
U.S. statutory federal income tax rate  35.0% 35.0% 35.0%
Increase (decrease) in taxes resulting from:       
 Tax-exempt income  (1.6)  (1.6)  (1.5) 
 State and local income taxes, net of       
  federal benefit  3.1  2.5  2.6 
 Non-U.S. subsidiaries earnings(a)  (2.8)  (5.2)  (4.4) 
 Tax settlements(b)  (1.9)  (0.2)  (1.9) 
 All other  0.3   (0.2) 
  Actual tax rates(a)  32.1% 30.5% 29.6%

  • Results for all years primarily included tax benefits associated with the undistributed earnings of certain non-U.S. subsidiaries that were deemed to be reinvested indefinitely. In addition, 2012 and 2011 included tax benefits of $146 million and $77 million, which decreased the actual tax rates by 2.3 percent and 1.1 percent, respectively, related to the realization of certain foreign tax credits.
  • Relates to the resolution of tax matters in various jurisdictions.

 

The Company records a deferred income tax (benefit) provision when there are differences between assets and liabilities measured for financial reporting and for income tax return purposes. These temporary differences result in taxable or deductible amounts in future years and are measured using the tax rates and laws that will be in effect when such differences are expected to reverse.

The significant components of deferred tax assets and liabilities as of December 31 are reflected in the following table:

(Millions)  2013  2012
Deferred tax assets:      
 Reserves not yet deducted for tax purposes $ 3,813 $ 3,828
 Employee compensation and benefits   721   761
 Other   546   537
  Gross deferred tax assets   5,080   5,126
  Valuation allowance   (121)   (162)
  Deferred tax assets after valuation allowance   4,959   4,964
Deferred tax liabilities:      
 Intangibles and fixed assets   1,325   1,346
 Deferred revenue   453   403
 Deferred interest   363   378
 Asset Securitization   130   73
 Other   245   306
  Gross deferred tax liabilities   2,516   2,506
Net deferred tax assets $ 2,443 $ 2,458

A valuation allowance is established when management determines that it is more likely than not that all or some portion of the benefit of the deferred tax assets will not be realized. The valuation allowances as of December 31, 2013 and 2012 are associated with net operating losses and other deferred tax assets in certain non-U.S. operations of the Company.

Accumulated earnings of certain non-U.S. subsidiaries, which totaled approximately $9.6 billion as of December 31, 2013, are intended to be permanently reinvested outside the U.S. The Company does not provide for federal income taxes on foreign earnings intended to be permanently reinvested outside the U.S. Accordingly, federal taxes, which would have aggregated approximately $3.0 billion as of December 31, 2013, have not been provided on those earnings.

Net income taxes paid by the Company (including amounts related to discontinued operations) during 2013, 2012 and 2011, were approximately $2.0 billion, $1.9 billion and $0.7 billion, respectively. These amounts include estimated tax payments and cash settlements relating to prior tax years.

The Company is subject to the income tax laws of the U.S., its states and municipalities and those of the foreign jurisdictions in which the Company operates. These tax laws are complex, and the manner in which they apply to the taxpayer's facts is sometimes open to interpretation. Given these inherent complexities, the Company must make judgments in assessing the likelihood that a tax position will be sustained upon examination by the taxing authorities based on the technical merits of the tax position. A tax position is recognized only when, based on management's judgment regarding the application of income tax laws, it is more likely than not that the tax position will be sustained upon examination. The amount of benefit recognized for financial reporting purposes is based on management's best judgment of the largest amount of benefit that is more likely than not to be realized on ultimate settlement with the taxing authority given the facts, circumstances and information available at the reporting date. The Company adjusts the level of unrecognized tax benefits when there is new information available to assess the likelihood of the outcome.

The Company is under continuous examination by the Internal Revenue Service (IRS) and tax authorities in other countries and states in which the Company has significant business operations. The tax years under examination and open for examination vary by jurisdiction. The IRS has completed its field examination of the Company's federal tax returns for years through 2007; however, refund claims for certain years continue to be reviewed by the IRS. In addition, the Company is currently under examination by the IRS for the years 2008 through 2011.

The following table presents changes in unrecognized tax benefits:

(Millions)  2013  2012  2011
Balance, January 1 $ 1,230 $ 1,223 $ 1,377
Increases:         
 Current year tax positions   124   51   77
 Tax positions related to prior years   176   64   247
Decreases:         
 Tax positions related to prior years   (371)   (44)   (457)
 Settlements with tax authorities   (94)   (25)   (2)
 Lapse of statute of limitations   (21)   (37)   (19)
 Effects of foreign currency          
  translations     (2)  
Balance, December 31 $ 1,044 $ 1,230 $ 1,223

Included in the unrecognized tax benefits of $1.0 billion for December 31, 2013 and $1.2 billion for both December 31, 2012 and 2011, are approximately $427 million, $452 million and $440 million, respectively, that, if recognized, would favorably affect the effective tax rate in a future period.

The Company believes it is reasonably possible that its unrecognized tax benefits could decrease within the next 12 months by as much as $632 million principally as a result of potential resolutions of prior years' tax items with various taxing authorities. The prior years' tax items include unrecognized tax benefits relating to the deductibility of certain expenses or losses and the attribution of taxable income to a particular jurisdiction or jurisdictions. Of the $632 million of unrecognized tax benefits, approximately $474 million relates to amounts that if recognized would be recorded to shareholders' equity and would not impact the effective tax rate. With respect to the remaining $158 million, it is not possible to quantify the impact that the decrease could have on the effective tax rate and net income due to the inherent complexities and the number of tax years open for examination in multiple jurisdictions. Resolution of the prior years' items that comprise this remaining amount could have an impact on the effective tax rate and on net income, either favorably (principally as a result of settlements that are less than the liability for unrecognized tax benefits) or unfavorably (if such settlements exceed the liability for unrecognized tax benefits).

Interest and penalties relating to unrecognized tax benefits are reported in the income tax provision. During the years ended December 31, 2013, 2012 and 2011, the Company recognized benefits of approximately $31 million, $8 million and $63 million, respectively, of interest and penalties. The Company has approximately $144 million and $155 million accrued for the payment of interest and penalties as of December 31, 2013 and 2012, respectively.

Discontinued operations for 2011 included the impact of a $36 million tax benefit related to the favorable resolution of certain prior years' tax items related to American Express Bank, Ltd., which was sold to Standard Chartered PLC during the quarter ended March 31, 2008.

 

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Earnings Per Common Share (EPS)
12 Months Ended
Dec. 31, 2013
Earnings Per Share [Abstract] '
Earnings Per Common Share (EPS) '

NOTE 18

Earnings Per Common Share (EPS)

The computations of basic and diluted EPS for the years ended December 31 were as follows:

(Millions, except per share amounts)   2013  2012  2011
Numerator:           
 Basic and diluted:           
  Income from continuing operations   $5,359 $4,482 $4,899
  Earnings allocated to participating         
   share awards(a)  (47)  (49)   (58)
  Income from discontinued           
   operations, net of tax      36
  Net income attributable to common           
   shareholders   $5,312 $4,433 $4,877
Denominator:(a)         
 Basic: Weighted-average common stock    1,082  1,135  1,178
 Add: Weighted-average stock options(b)  7  6  6
 Diluted    1,089  1,141  1,184
                
Basic EPS:         
 Income from continuing operations         
  attributable to common shareholders   $4.91 $3.91 $4.11
 Income from discontinued operations         0.03
 Net income attributable to common          
  shareholders   $4.91 $3.91 $4.14
                
Diluted EPS:         
 Income from continuing operations         
  attributable to common shareholders $4.88 $3.89 $4.09
 Income from discontinued operations         0.03
 Net income attributable to common         
  shareholders   $4.88 $3.89 $4.12

  • The Company's unvested restricted stock awards, which include the right to receive non-forfeitable dividends or dividend equivalents, are considered participating securities. Calculations of EPS under the two-class method exclude from the numerator any dividends paid or owed on participating securities and any undistributed earnings considered to be attributable to participating securities. The related participating securities are similarly excluded from the denominator.
  • For the years ended December 31, 2013, 2012 and 2011, the dilutive effect of unexercised stock options excludes 0.1 million, 7.6 million and 19.2 million options, respectively, from the computation of EPS because inclusion of the options would have been anti-dilutive.

 

For the years ended December 31, 2013, 2012 and 2011, the Company met specified performance measures related to the Subordinated Debentures of $750 million issued in 2006, which resulted in no impact to EPS. If the performance measures were not achieved in any given quarter, the Company would be required to issue common shares and apply the proceeds to make interest payments.

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Details of Certain Consolidated Statements of Income Lines
12 Months Ended
Dec. 31, 2013
Other Income And Other Expense Disclosure [Abstract] '
Details of Certain Consolidated Statements of Income Lines '

NOTE 19

Details of Certain Consolidated Statements of Income Lines

The following is a detail of other commissions and fees for the years ended December 31:

(Millions) 2013 2012 2011
Foreign currency conversion revenue $877 $ 855 $ 861
Delinquency fees  667   604   567
Service fees  375   362   355
Other(a)  495   496   486
 Total other commissions and fees $2,414 $ 2,317 $ 2,269
           

  • Other primarily includes fee revenue from the Loyalty Partner business and fees related to Membership Rewards programs.

 

The following is a detail of other revenues for the years ended December 31:

(Millions) 2013 2012 2011
Global Network Services partner revenues $650 $664 $655
Net gain on investment securities  136  126   16
Other(a)  1,488  1,635   1,493
 Total other revenues $2,274 $2,425 $ 2,164
           

  • Other includes revenues arising from insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, publishing revenues and other miscellaneous revenue and fees.

 

The following is a detail of marketing, promotion, rewards and Card Member services for the years ended December 31:

 

(Millions) 2013 2012 2011
Marketing and promotion $3,043 $2,890 $2,996
Card Member rewards  6,457  6,282  6,218
Card Member services  767  772  716
 Total marketing, promotion, rewards and         
  Card Member services $10,267 $9,944 $9,930

Marketing and promotion expense includes advertising costs, which are expensed in the year in which the advertising first takes place. Card Member rewards expense includes the costs of rewards programs, including Membership Rewards and co-brand arrangements. Card Member services expense includes protection plans and complimentary services provided to Card Members.

 

The following is a detail of other, net for the years ended December 31:

(Millions) 2013 2012 2011
Professional services $3,102 $2,963 $2,951
Occupancy and equipment  1,904  1,823  1,685
Communications  379  383  378
MasterCard and Visa settlements,         
 net of legal fees       (562)
Other(a)  1,133  1,404  1,260
 Total other, net $6,518 $6,573 $5,712

  • Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations, litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner expenses.

 

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Stock Plans
12 Months Ended
Dec. 31, 2013
Stock Plans Disclosure [Abstract] '
Disclosure of Compensation Related Costs, Share-based Payments [Text Block] '

NOTE 20

Stock Plans

Stock Option and Award Programs

Under the 2007 Incentive Compensation Plan and previously under the 1998 Incentive Compensation Plan, awards may be granted to employees and other key individuals who perform services for the Company and its participating subsidiaries. These awards may be in the form of stock options, restricted stock awards or units (RSAs), portfolio grants (PGs) or other incentives, and similar awards designed to meet the requirements of non-U.S. jurisdictions.

For the Company's Incentive Compensation Plans, there were a total of 35 million, 36 million and 38 million common shares unissued and available for grant as of December 31, 2013, 2012 and 2011, respectively, as authorized by the Company's Board of Directors and shareholders.

The Company granted stock option awards to its Chief Executive Officer (CEO) in November 2007 and January 2008 that have performance-based and market-based conditions. These option awards are separately disclosed and are excluded from the information and tables presented in the following paragraphs.

 

A summary of stock option and RSA activity as of December 31, 2013, and changes during the year is presented below:

   Stock Options RSAs
(Shares in thousands) Shares Weighted-Average Exercise Price Shares Weighted- Average Grant Price
Outstanding as of          
 December 31, 2012  31,861 $43.62  11,800 $40.31
Granted  463   61.76  3,867   60.13
Exercised/vested  (13,672)   42.39  (5,559)   33.24
Forfeited  (22)   39.25  (530)   50.31
Expired  (15)   45.61   
Outstanding as of          
 December 31, 2013  18,615   44.98  9,578 $ 51.88
Options vested and           
 expected to vest as of           
  December 31, 2013 18,600   44.98   
Options exercisable as of          
 December 31, 2013 16,842 $ 44.51   

The Company recognizes the cost of employee stock awards granted in exchange for employee services based on the grant-date fair value of the award, net of expected forfeitures. Those costs are recognized ratably over the vesting period.

 

Stock Options

Each stock option has an exercise price equal to the market price of the Company's common stock on the date of grant and a contractual term of 10 years from the date of grant. Stock options generally vest 25 percent per year beginning with the first anniversary of the grant date.

 

The weighted-average remaining contractual life and the aggregate intrinsic value (the amount by which the fair value of the Company's stock exceeds the exercise price of the option) of the stock options outstanding, exercisable, and vested and expected to vest as of December 31, 2013 are as follows:

   Outstanding Exercisable Vested and Expected to Vest
Weighted-average remaining         
 contractual life (in years)  4.4  4.0  4.4
Aggregate intrinsic value (millions) $852 $778 $851

The intrinsic value for options exercised during 2013, 2012 and 2011 was $374 million, $209 million and $206 million, respectively (based upon the fair value of the Company's stock price at the date of exercise). Cash received from the exercise of stock options in 2013, 2012 and 2011 was $580 million, $368 million and $503 million, respectively. The tax benefit realized from income tax deductions from stock option exercises, which was recorded in additional paid-in capital, in 2013, 2012 and 2011 was $84 million, $45 million and $60 million, respectively.

 

The fair value of each option is estimated on the date of grant using a Black-Scholes-Merton option-pricing model. The following weighted-average assumptions were used for grants issued in 2013, 2012 and 2011, the majority of which were granted in the beginning of each year:

  2013 2012 2011 
Dividend yield  1.41.5 1.6
Expected volatility(a)  3941 40
Risk-free interest rate  1.31.3 2.3
Expected life of stock option (in years)(b)  6.3  6.3  6.2 
Weighted-average fair value per option $21.11 $17.48 $16.21 

  • The expected volatility is based on both weighted historical and implied volatilities of the Company's common stock price.
  • In 2013, 2012 and 2011, the expected life of stock options was determined using both historical data and expectations of option exercise behavior.

 

Stock Options with Performance-based and Market-based Conditions

On November 30, 2007 and January 31, 2008, the Company's CEO was granted in the aggregate 2,750,000 of non-qualified stock option awards with performance-based and market-based conditions. Both awards have a contractual term of 10 years and a vesting period of 6 years.

The aggregate grant date fair value of options with performance-based conditions was approximately $33.8 million. Compensation expense for these awards will be recognized over the vesting period when it is determined it is probable that the performance metrics will be achieved. No compensation expense for these awards was recorded in 2013, 2012 and 2011.

The aggregate grant date fair value of options with market-based conditions was approximately $10.5 million. Compensation expense for these awards is recognized ratably over the vesting period irrespective of the probability of the market metric being achieved. Total compensation expense of approximately $0.3 million, $0.5 million and $2.4 million was recorded in 2013, 2012 and 2011, respectively.

 

Restricted Stock Awards

RSAs are valued based on the stock price on the date of grant and generally vest 25 percent per year, beginning with the first anniversary of the grant date. RSA holders receive non-forfeitable dividends or dividend equivalents. The total fair value of shares vested during 2013, 2012 and 2011 was $336 million, $296 million and $221 million, respectively (based upon the Company's stock price at the vesting date).

The weighted-average grant date fair value of RSAs granted in 2013, 2012 and 2011, is $60.13, $49.80 and $45.11, respectively.

 

Liability-based Awards

Certain employees are awarded PGs and other incentive awards that can be settled with cash or equity shares at the Company's discretion and final Compensation and Benefits Committee payout approval. These awards earn value based on performance, market and service conditions and vest over periods of one to three years.

PGs and other incentive awards are generally settled with cash and thus are classified as liabilities and, therefore, the fair value is determined at the date of grant and remeasured quarterly as part of compensation expense over the vesting period. Cash paid upon vesting of these awards in 2013, 2012 and 2011 was $45 million, $66 million and $58 million, respectively.

 

Summary of Stock Plan Expense

The components of the Company's total stock-based compensation expense (net of forfeitures) for the years ended December 31 are as follows:

(Millions) 2013 2012 2011
Restricted stock awards(a) $208 $197 $176
Stock options(a)  23  29  40
Liability-based awards  119  70  83
Performance/market-based         
 stock options    1  2
Total stock-based          
 compensation expense(b) $350 $297 $301

  • As of December 31, 2013, the total unrecognized compensation cost related to unvested RSAs and options of $232 million and $14 million, respectively, will be recognized ratably over the weighted-average remaining vesting period of 2.1 years and 1.8 years, respectively.
  • The total income tax benefit recognized in the Consolidated Statements of Income for stock-based compensation arrangements for the years ended December 31, 2013, 2012 and 2011 was $127 million, $107 million and $105 million, respectively.

 

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Retirement Plans
12 Months Ended
Dec. 31, 2013
Compensation and Retirement Disclosure [Abstract] '
Retirement Plans '

NOTE 21

Retirement Plans

Defined Contribution Retirement Plans

The Company sponsors defined contribution retirement plans, the principal plan being the Retirement Savings Plan (RSP), a 401(k) savings plan with a profit-sharing component. The RSP is a tax-qualified retirement plan subject to the Employee Retirement Income Security Act of 1974 (ERISA) and covers most employees in the U.S. The total expense for all defined contribution retirement plans globally was $281 million, $254 million and $252 million in 2013, 2012 and 2011, respectively.

 

Defined Benefit Pension and other postretirement benefit Plans

The Company's primary defined benefit pension plans that cover certain employees in the U.S. and United Kingdom are closed to new entrants and existing participants do not accrue any additional benefits. Most employees outside the U.S. and United Kingdom are covered by local retirement plans, some of which are funded, while other employees receive payments at the time of retirement or termination under applicable labor laws or agreements. The Company complies with minimum funding requirements in all countries. The Company sponsors unfunded other postretirement benefit plans that provide health care and life insurance to certain retired U.S. employees. The total expense for these plans was $59 million, $93 million and $74 million in 2013, 2012 and 2011, respectively.

 

The Company recognizes the funded status of its defined benefit pension plans and other postretirement benefit plans, measured as the difference between the fair value of the plan assets and the projected benefit obligation, in the Consolidated Balance Sheets. As of December 31, 2013 and 2012, the funded status related to the defined benefit pension plans and other postretirement benefit plans was underfunded by $661 million and $796 million, respectively, and is recorded in other liabilities.

 

 

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Significant Credit Concentrations
12 Months Ended
Dec. 31, 2013
Concentration Risk Disclosure [Abstract] '
Significant Credit Concentrations '

NOTE 22

Significant Credit Concentrations

Concentrations of credit risk exist when changes in economic, industry or geographic factors similarly affect groups of counterparties whose aggregate credit exposure is material in relation to American Express' total credit exposure. The Company's customers operate in diverse industries, economic sectors and geographic regions.

 

The following table details the Company's maximum credit exposure by category, including the credit exposure associated with derivative financial instruments, as of December 31:

(Billions) 2013 2012
On-balance sheet:      
Individuals(a) $ 98 $ 95
Financial institutions(b)   22   25
U.S. Government and agencies(c)   4   5
All other(d)   17   16
Total on-balance sheet(e)   141  141
Unused lines-of-credit ― individuals(f) $ 265 $253

  • Individuals primarily include Card Member loans and receivables.
  • Financial institutions primarily include debt obligations of banks, broker-dealers, insurance companies and savings and loan associations.
  • U.S. Government and agencies represent debt obligations of the U.S. Government and its agencies, states and municipalities and government-sponsored entities.
  • All other primarily includes Card Member receivables from other corporate institutions.
  • Certain distinctions between categories require management judgment.
  • Because charge card products generally have no preset spending limit, the associated credit limit on charge products is not quantifiable. Therefore, the quantified unused line-of-credit amounts only include the approximate credit line available on lending products.

 

As of December 31, 2013 and 2012, the Company's most significant concentration of credit risk was with individuals, including Card Member receivables and loans. These amounts are generally advanced on an unsecured basis. However, the Company reviews each potential customer's credit application and evaluates the applicant's financial history and ability and willingness to repay. The Company also considers credit performance by customer tenure, industry and geographic location in managing credit exposure.

 

 

The following table details the Company's Card Member loans and receivables exposure (including unused lines-of-credit on Card Member loans) in the U.S. and outside the U.S. as of December 31:

(Billions) 2013 2012
On-balance sheet:      
U.S. $ 89 $ 85
Non-U.S.   22   23
On-balance sheet(a)(b)   111  108
Unused lines-of-credit ― individuals:      
U.S.   219   208
Non-U.S.   46   45
Total unused lines-of-credit ― individuals $ 265 $253

  • Represents Card Member loans to individuals as well as receivables from individuals and corporate institutions as discussed in footnotes (a) and (d) from the previous table.
  • The remainder of the Company's on-balance sheet exposure includes cash, investments, other loans, other receivables and other assets including derivative financial instruments. These balances are primarily within the U.S.

 

Exposure to the Airline Industry

The Company has multiple important co-brand, rewards and corporate payment arrangements with airlines. The Company's largest airline partner is Delta and this relationship includes exclusive co-brand credit card partnerships and other arrangements including Membership Rewards, merchant acceptance, travel and corporate payments programs. American Express' Delta SkyMiles Credit Card co-brand portfolio accounts for approximately 5 percent of the Company's worldwide billed business and less than 15 percent of worldwide Card Member loans. Refer to Notes 4 and 8 for further information on receivables and other assets recorded by the Company relating to these relationships.

In recent years, the airline industry has undergone bankruptcies, restructurings, consolidations and other similar events. Historically, the Company has not experienced significant revenue declines when a particular airline scales back or ceases operations due to a bankruptcy or other financial challenges because volumes generated by that airline are typically shifted to other participants in the industry that accept the Company's card products. The Company's exposure to business and credit risk in the airline industry is primarily through business arrangements where the Company has remitted payment to the airline for a Card Member purchase of tickets that have not yet been used or “flown. The Company mitigates this risk by delaying payment to the airlines with deteriorating financial situations, thereby increasing cash withheld to protect the Company in the event the airline is liquidated. To date, the Company has not experienced significant losses from airlines that have ceased operations.

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Regulatory Matters and Capital Adequacy
12 Months Ended
Dec. 31, 2013
Regulatory Capital Requirements Under Banking Regulations [Abstract] '
Regulatory Matters and Capital Adequacy '

NOTE 23

Regulatory Matters and Capital Adequacy

The Company is supervised and regulated by the Federal Reserve and is subject to the Federal Reserve's requirements for risk-based capital and leverage ratios. The Company's two U.S. bank operating subsidiaries, American Express Centurion Bank (Centurion Bank) and American Express Bank, FSB (FSB) (together, the Banks), are subject to supervision and regulation, including similar regulatory capital requirements by the Federal Deposit Insurance Corporation (FDIC) and the Office of the Comptroller of the Currency (OCC), respectively.

The Federal Reserve's guidelines for capital adequacy define two categories of risk-based capital: Tier 1 and Tier 2 capital (as defined in the regulations). Under the risk-based capital guidelines of the Federal Reserve, the Company is required to maintain minimum ratios of Tier 1 and Total (Tier 1 plus Tier 2) capital to risk-weighted assets, as well as a minimum leverage ratio (Tier 1 capital to average adjusted on-balance sheet assets).

Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional, discretionary actions by regulators, that, if undertaken, could have a direct material effect on the Company's and the Banks' operating activities.

As of December 31, 2013 and 2012, the Company and its Banks met all capital requirements to which each was subject and maintained regulatory capital ratios in excess of those required to qualify as well capitalized.

 

The following table presents the regulatory capital ratios for the Company and the Banks:

    Tier 1  Total Tier 1 Total Tier 1 
(Millions, except percentages)  capital  capital capital ratio capital ratio leverage ratio 
December 31, 2013:             
 American Express Company $ 16,174 $ 18,585  12.5 14.4 10.9
 American Express Centurion Bank   6,366   6,765  19.9  21.2  19.0 
 American Express Bank, FSB   6,744   7,662  15.6  17.7  17.5 (a)
December 31, 2012:             
 American Express Company $14,920 $17,349 11.913.810.2
 American Express Centurion Bank  5,814  6,227 17.6 18.9 17.0 
 American Express Bank, FSB  6,649  7,556 16.5 18.7 17.5 (a)
               
Well-capitalized ratios(c)       6.010.05.0(b)
Minimum capital ratios(c)       4.08.04.0

  • FSB leverage ratio is calculated using ending total assets as prescribed by OCC regulations applicable to federal savings banks.
  • Represents requirements for banking subsidiaries to be considered “well-capitalized” pursuant to regulations issued under the Federal Deposit Insurance Corporation Improvement Act. There is no “well-capitalized” definition for the Tier 1 leverage ratio for a bank holding company.
  • As defined by the regulations issued by the Federal Reserve, OCC and FDIC.

Restricted Net Assets of Subsidiaries

 

Certain of the Company's subsidiaries are subject to restrictions on the transfer of net assets under debt agreements and regulatory requirements. These restrictions have not had any effect on the Company's shareholder dividend policy and management does not anticipate any impact in the future. Procedures exist to transfer net assets between the Company and its subsidiaries, while ensuring compliance with the various contractual and regulatory constraints. As of December 31, 2013, the aggregate amount of net assets of subsidiaries that are restricted to be transferred to the Company was approximately $9.9 billion.

 

Bank Holding Company Dividend Restrictions

The Company is limited in its ability to pay dividends by the Federal Reserve, which could prohibit a dividend that would be considered an unsafe or unsound banking practice. It is the policy of the Federal Reserve that bank holding companies generally should pay dividends on common stock only out of net income available to common shareholders generated over the past year, and only if prospective earnings retention is consistent with the organization's current and expected future capital needs, asset quality and overall financial condition. Moreover, bank holding companies are required by statute to be a source of strength to their insured depository institution subsidiaries and should not maintain dividend levels that undermine their ability to do so. On an annual basis, the Company is required to develop and maintain a capital plan, which includes planned dividends over a two-year horizon, and to submit the capital plan to the Federal Reserve.

 

Banks' Dividend Restrictions

In the years ended December 31, 2013 and 2012, Centurion Bank paid dividends from retained earnings to its parent of $1.4 billion and $2.0 billion, respectively, and FSB paid dividends from retained earnings to its parent of $1.8 billion and $1.5 billion, respectively.

The Banks are subject to statutory and regulatory limitations on their ability to pay dividends. The total amount of dividends that may be paid at any date, subject to supervisory considerations of the Banks' regulators, is generally limited to the retained earnings of the respective bank. As of December 31, 2013 and 2012, the Banks' retained earnings, in the aggregate, available for the payment of dividends were $4.6 billion and $4.7 billion, respectively. In determining the dividends to pay its parent, the Banks must also consider the effects on applicable risk-based capital and leverage ratio requirements, as well as policy statements of the federal regulatory agencies. In addition, the Banks' banking regulators have authority to limit or prohibit the payment of a dividend by the Banks under a number of circumstances, including if, in the banking regulator's opinion, payment of a dividend would constitute an unsafe or unsound banking practice in light of the financial condition of the banking organization.

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Commitments and Contingencies
12 Months Ended
Dec. 31, 2013
Contingencies Disclosure [Abstract] '
Contingencies '

NOTE 24

Commitments and Contingencies

Legal Contingencies

The Company and its subsidiaries are involved in a number of legal proceedings concerning matters arising out of the conduct of their respective business activities and are periodically subject to governmental and regulatory examinations, information gathering requests, subpoenas, inquiries and investigations (collectively, governmental examinations). As of December 31, 2013, the Company and various of its subsidiaries were named as a defendant or were otherwise involved in numerous legal proceedings and governmental examinations in various jurisdictions, both in and outside the U.S. The Company discloses its material legal proceedings and governmental examinations under “Legal Proceedings” in its Annual Report on Form 10-K for the year ended December 31, 2013 (Legal Proceedings).

The Company has recorded liabilities for certain of its outstanding legal proceedings and governmental examinations. A liability is accrued when it is both (a) probable that a loss has occurred and (b) the amount of loss can be reasonably estimated. As discussed below, there may be instances in which an exposure to loss exceeds the accrued liability. The Company evaluates, on a quarterly basis, developments in legal proceedings and governmental examinations that could cause an increase or decrease in the amount of the liability that has been previously accrued or a revision to the disclosed estimated range of possible losses, as applicable.

The Company's legal proceedings range from cases brought by a single plaintiff to class actions with millions of putative class members. These legal proceedings, as well as governmental examinations, involve various lines of business of the Company and a variety of claims (including, but not limited to, common law tort, contract, antitrust and consumer protection claims), some of which present novel factual allegations and/or unique legal theories. While some matters pending against the Company specify the damages claimed by the plaintiff, many seek a not-yet-quantified amount of damages or are at very early stages of the legal process. Even when the amount of damages claimed against the Company are stated, the claimed amount may be exaggerated and/or unsupported. As a result, some matters have not yet progressed sufficiently through discovery and/or development of important factual information and legal issues to enable the Company to estimate a range of possible loss.

Other matters have progressed sufficiently through discovery and/or development of important factual information and legal issues so that the Company is able to estimate a range of possible loss. Accordingly, for those legal proceedings and governmental examinations disclosed or referred to in Legal Proceedings where a loss is reasonably possible in future periods, whether in excess of a related accrued liability or where there is no accrued liability, and for which the Company is able to estimate a range of possible loss, the current estimated range is zero to $440 million in excess of any accrued liability related to these matters. This aggregate range represents management's estimate of possible loss with respect to these matters and is based on currently available information. This estimated range of possible loss does not represent the Company's maximum loss exposure. The legal proceedings and governmental examinations underlying the estimated range will change from time to time and actual results may vary significantly from current estimates.

Based on its current knowledge, and taking into consideration its litigation-related liabilities, the Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company's consolidated financial condition or liquidity. However, in light of the uncertainties involved in such matters, the ultimate outcome of a particular matter could be material to the Company's operating results for a particular period depending on, among other factors, the size of the loss or liability imposed and the level of the Company's earnings for that period.

 

Visa and MasterCard Settlements

As previously disclosed, the Company reached settlement agreements with Visa and MasterCard. Under the terms of the settlement agreements, the Company received aggregate maximum payments of $4.05 billion. The settlement with Visa comprised an initial payment of $1.13 billion ($700 million after-tax) that was recorded as a gain in 2007. Having met quarterly performance criteria, the Company recognized $280 million ($172 million after-tax) from Visa in 2011, and $300 million ($186 million after-tax) from MasterCard in 2011. These payments are included in other expenses within Corporate & Other. During the second and fourth quarter of 2011, the Company received the final payments on the MasterCard and Visa litigation settlements, respectively.

 

Other Contingencies

The Company also has contingent obligations to make payments under contractual agreements entered into as part of the ongoing operation of the Company's business, primarily with co-brand partners. The contingent obligations under such arrangements were approximately $2.8 billion as of December 31, 2013.

 

Rent Expense and Lease Commitments

The Company leases certain facilities and equipment under noncancelable and cancelable agreements. The total rental expense amounted to $281 million in 2013 (including lease termination penalties of $6 million), $305 million in 2012 (including lease termination penalties of $13 million) and $280 million in 2011.

 

As of December 31, 2013, the minimum aggregate rental commitment under all noncancelable operating leases (net of subleases of $23 million) was as follows:

(Millions)  
2014 $237
2015  196
2016  157
2017  132
2018  114
Thereafter  922
Total $1,758

As of December 31, 2013, the Company's future minimum lease payments under capital leases or other similar arrangements is approximately $11 million in 2014, $4 million in 2015 through 2018, and $14 million thereafter.

 

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Reportable Operating Segment
12 Months Ended
Dec. 31, 2013
Segment Reporting Disclosure [Abstract] '
Reportable Operating Segments '

NOTE 25

Reportable Operating Segments and Geographic Operations

Reportable Operating Segments

The Company is a leading global payments and travel company that is principally engaged in businesses comprising four reportable operating segments: USCS, ICS, GCS and GNMS.

The Company considers a combination of factors when evaluating the composition of its reportable operating segments, including the results reviewed by the chief operating decision maker, economic characteristics, products and services offered, classes of customers, product distribution channels, geographic considerations (primarily U.S. versus non-U.S.), and regulatory environment considerations. The following is a brief description of the primary business activities of the Company's four reportable operating segments:

  • USCS issues a wide range of card products and services to consumers and small businesses in the U.S., and provides consumer travel services to Card Members and other consumers.
  • ICS issues proprietary consumer and small business cards outside the U.S.
  • GCS offers global corporate payment and travel-related products and services to large and mid-sized companies.
  • GNMS operates a global payments network which processes and settles proprietary and non-proprietary card transactions. GNMS acquires merchants and provides point-of-sale products, multi-channel marketing programs and capabilities, services and data, leveraging the Company's global closed-loop network. It provides ATM services and enters into partnership agreements with third-party card issuers and acquirers, licensing the American Express brand and extending the reach of the global network.

 

Corporate functions and auxiliary businesses, including the Company's Enterprise Growth Group (including Global Payment Options) and other Company operations, are included in Corporate & Other.

The following table presents certain selected financial information as of or for the years ended December 31, 2013, 2012 and 2011:

              Corporate &   
(Millions, except where indicated) USCS ICS GCS GNMS Other (a)Consolidated
2013                  
Non-interest revenues $ 12,123 $ 4,644 $ 5,085 $ 5,229 $ 846 $ 27,927
Interest income   5,565   1,118   13   32   277   7,005
Interest expense   693   361   245   (252)   911   1,958
Total revenues net of interest expense   16,995   5,401   4,853   5,513   212   32,974
Total provision   1,417   444   159   69   21   2,110
Pretax income (loss) from continuing operations   4,994   643   1,244   2,469   (1,462)   7,888
Income tax provision (benefit)   1,801   12   384   894   (562)   2,529
Income (loss) from continuing operations   3,193   631   860   1,575   (900)   5,359
Total equity (billions)  9.3  3.1  3.7  2.0  1.4  19.5
2012                  
Non-interest revenues  11,469  4,561  4,995  5,005   897  26,927
Interest income  5,342  1,147  11  23   331  6,854
Interest expense  765  402  257  (243)   1,045  2,226
Total revenues net of interest expense  16,046  5,306  4,749  5,271   183  31,555
Total provision  1,429  330  136  74   21  1,990
Pretax income (loss) from continuing operations  4,069  659  960  2,219   (1,456)  6,451
Income tax provision (benefit)  1,477  25  316  776   (625)  1,969
Income (loss) from continuing operations  2,592  634  644  1,443   (831)  4,482
Total equity (billions)  8.7  2.9  3.6  2.0  1.7  18.9
2011                  
Non-interest revenues  10,804  4,470  4,880  4,713   719  25,586
Interest income  5,074  1,195  9  5  413  6,696
Interest expense  807  426  264   (224)   1,047  2,320
Total revenues net of interest expense  15,071  5,239  4,625  4,942  85  29,962
Total provision  687  268  76  75  6  1,112
Pretax income (loss) from continuing operations  4,129  762  1075  1,979   (989)  6,956
Income tax provision (benefit)   1,449   39  337  686   (454)  2,057
Income (loss) from continuing operations  2,680  723  738  1,293   (535)  4,899
Total equity (billions) $8.8 $2.8 $3.6 $2.0 $1.6 $18.8

  • Corporate & Other includes adjustments and eliminations for intersegment activity.

Total Revenues Net of Interest Expense

The Company allocates discount revenue and certain other revenues among segments using a transfer pricing methodology. Within the USCS, ICS and GCS segments, discount revenue reflects the issuer component of the overall discount revenue generated by each segment's Card Members; within the GNMS segment, discount revenue reflects the network and acquirer component of the overall discount revenue. Net card fees and travel commissions and fees are directly attributable to the segment in which they are reported.

Interest and fees on loans and certain investment income is directly attributable to the segment in which it is reported. Interest expense reflects an allocated funding cost based on a combination of segment funding requirements and internal funding rates.

 

Provisions for Losses

The provisions for losses are directly attributable to the segment in which they are reported.

 

Expenses

Marketing and promotion expenses are reflected in each segment based on actual expenses incurred, with the exception of brand advertising, which is primarily reflected in the GNMS and USCS segments. Rewards and Card Member services expenses are reflected in each segment based on actual expenses incurred within each segment.

Salaries and employee benefits and other operating expenses reflect expenses such as professional services, occupancy and equipment and communications incurred directly within each segment. In addition, expenses related to the Company's support services, such as technology costs, are allocated to each segment primarily based on support service activities directly attributable to the segment. Other overhead expenses, such as staff group support functions, are allocated from Corporate & Other to the other segments based on a mix of each segment's direct consumption of services and relative level of pretax income.

 

Capital

Each business segment is allocated capital based on established business model operating requirements, risk measures and regulatory capital requirements. Business model operating requirements include capital needed to support operations and specific balance sheet items. The risk measures include considerations for credit, market and operational risk.

Income Taxes

An income tax provision (benefit) is allocated to each business segment based on the effective tax rates applicable to various businesses that comprise the segment.

Geographic Operations

The following table presents the Company's total revenues net of interest expense and pretax income (loss) from continuing operations in different geographic regions:

(Millions) U.S. EMEA (a)JAPA (a)LACC (a)Other Unallocated (b)Consolidated
2013(c)                  
 Total revenues net of interest expense $ 23,745 $ 3,700 $ 2,952 $ 2,900 $ (323) $ 32,974
 Pretax income (loss) from continuing operations   7,679   524   488   701   (1,504)   7,888
2012(c)                  
 Total revenues net of interest expense $ 22,631 $ 3,594 $ 3,106 $ 2,774 $ (550) $31,555
 Pretax income (loss) from continuing operations   6,468   505   426   605   (1,553)  6,451
2011(c)                  
 Total revenues net of interest expense $ 21,254 $ 3,551 $ 3,071 $ 2,706 $ (620) $29,962
 Pretax income (loss) from continuing operations   6,971   620   430   583   (1,648)  6,956

  • EMEA represents Europe, the Middle East and Africa; JAPA represents Japan, Asia/Pacific and Australia; and LACC represents Latin America, Canada and the Caribbean.
  • Other Unallocated includes net costs which are not directly allocable to specific geographic regions, including costs related to the net negative interest spread on excess liquidity funding and executive office operations expenses.
  • The data in the above table is, in part, based upon internal allocations, which necessarily involve management's judgment.
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Parent Company
12 Months Ended
Dec. 31, 2013
Condensed Financial Information of Parent Company Only Disclosure [Abstract] '
Condensed Financial Information of Parent Company Only Disclosure [Text Block] '

NOTE 26

Parent Company

PARENT COMPANY CONDENSED STATEMENTS OF INCOME

Years Ended December 31 (Millions) 2013 2012 2011
Revenues         
 Non-interest revenues         
  Gain on sale of securities $ 135 $ 121 $ 15
  Other   5   (12)   3
Total non-interest revenues   140   109   18
Interest income   134   137   142
Interest expense   (583)   (609)   (633)
Total revenues net of interest expense   (309)   (363)   (473)
Expenses         
 Salaries and employee benefits   206   165   173
 Other   261   214   186
Total   467   379   359
Pretax loss   (776)   (742)   (832)
Income tax benefit   (297)   (258)   (346)
Net loss before equity in net income of         
 subsidiaries and affiliates   (479)   (484)   (486)
Equity in net income of subsidiaries and          
 affiliates   5,838   4,966   5,385
Income from continuing operations   5,359   4,482   4,899
Income from discontinued operations,         
 net of tax       36
Net income $ 5,359 $ 4,482 $ 4,935

PARENT COMPANY CONDENSED BALANCE SHEETS

As of December 31 (Millions) 2013 2012
Assets      
Cash and cash equivalents $ 6,076 $ 4,797
Investment securities   123  296
Equity in net assets of subsidiaries and       
 affiliates of continuing operations   19,571  19,087
Accounts receivable, less reserves   378  655
Premises and equipment, less accumulated       
 depreciation: 2013, $76; 2012, $59   136  117
Loans to subsidiaries and affiliates   5,236   6,733
Due from subsidiaries and affiliates   1,126  1,189
Other assets   335  441
Total assets   32,981  33,315
Liabilities and Shareholders’ Equity      
Liabilities      
Accounts payable and other liabilities   1,386  1,474
Due to subsidiaries and affiliates   926  1,069
Short-term debt of subsidiaries and affiliates   819   2,316
Long-term debt   10,354  9,570
 Total liabilities   13,485  14,429
Shareholders’ equity      
Common shares   213  221
Additional paid-in capital   12,202  12,067
Retained earnings   8,507  7,525
Accumulated other comprehensive loss   (1,426)   (927)
 Total shareholders’ equity   19,496  18,886
Total liabilities and shareholders’ equity $ 32,981 $33,315

PARENT COMPANY CONDENSED STATEMENTS OF CASH FLOWS

Years Ended December 31 (Millions)  2013  2012  2011
Cash Flows from Operating Activities         
Net income $ 5,359 $4,482 $4,935
Adjustments to reconcile net income to cash provided by operating activities:         
 Equity in net income of subsidiaries and affiliates:         
  — Continuing operations   (5,838)  (4,966)  (5,385)
  — Discontinued operations       (36)
 Dividends received from subsidiaries and affiliates   4,768  3,355  3,773
 Gain on sale of securities   (135)  (121)   (15)
 Other operating activities, primarily with subsidiaries and affiliates   324  196  671
 Premium paid on debt exchange     (541)  
Net cash provided by operating activities   4,478  2,405  3,943
Cash Flows from Investing Activities         
Sale of investments   157  118  20
Purchase of investments      (2)
Purchase of premises and equipment   (39)  (38)  (35)
Loans to subsidiaries and affiliates   1,498  (1,601)  (189)
Investments in subsidiaries and affiliates    (11)   (18)
Net cash provided by (used in) investing activities   1,616  (1,532)  (224)
Cash Flows from Financing Activities         
Issuance/(principal payments) of/on long-term debt   843     (400)
Short-term debt of subsidiaries and affiliates   (1,497)  1,421  895
Issuance of American Express common shares and other   721  443  594
Repurchase of American Express common shares   (3,943)  (3,952)  (2,300)
Dividends paid   (939)  (902)  (861)
Net cash used in financing activities   (4,815)  (2,990)  (2,072)
Net increase (decrease) in cash and cash equivalents   1,279  (2,117)  1,647
Cash and cash equivalents at beginning of year  4,797  6,914  5,267
Cash and cash equivalents at end of year $6,076 $4,797 $6,914
           
Supplemental cash flow information         
Non-cash financing activities         
 Impact of debt exchange on long-term debt $ $ 439 $
           
           
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Quarterly Financial Data (Unaudited)
12 Months Ended
Dec. 31, 2013
Quarterly Financial Data [Abstract] '
Quarterly Financial Data '

NOTE 27

QUARTERLY FINANCIAL DATA (UNAUDITED)

(Millions, except per share amounts) 2013 2012
Quarters Ended   12/31  9/30  6/30  3/31  12/31(b) 9/30  6/30  3/31
Total revenues net of interest expense $ 8,547 $ 8,301 $ 8,245 $ 7,881 $ 8,141$ 7,862 $ 7,965 $ 7,587
Pretax income   1,980   2,004   1,995   1,909   929  1,870   1,879   1,773
Net income   1,308   1,366   1,405   1,280   637  1,250   1,339   1,256
Earnings Per Common Share — Basic:                       
 Net income attributable to common                       
  shareholders(a) $ 1.22 $ 1.26 $ 1.28 $ 1.15 $ 0.57$ 1.10 $ 1.16 $ 1.07
Earnings Per Common Share — Diluted:                       
 Net income attributable to common                       
  shareholders(a)   1.21   1.25   1.27   1.15   0.56  1.09   1.15   1.07
Cash dividends declared per common share   0.23   0.23   0.23   0.20   0.20  0.20   0.20   0.20
Common share price:                       
  High   90.79   78.63   78.61   67.48   59.40  59.73   61.42   59.26
  Low $ 72.08 $ 71.47 $ 63.43 $ 58.31 $ 53.02$ 54.35 $ 53.18 $ 47.40

  • Represents net income, less earnings allocated to participating share awards of $11 million for the quarter ended December 31, 2013, $12 million for the quarter ended September 30, 2013, $13 million for the quarter ended June 30, 2013, $11 million for the quarter ended March 31, 2013, $7 million for the quarter ended December 31, 2012, and $14 million for each of the quarters ended September 30, 2012, June 30, 2012 and March 31, 2012.
  • The results of operations for the quarter ended December 31, 2012 included a $400 million restructuring charge ($287 million after-tax), a $342 million Membership Rewards expense ($212 million after-tax) and $153 million ($95 million after-tax) of Card Member reimbursements. The $153 million includes amounts related to prior periods, with $49 million relating to the first three quarters of 2012 and $83 million relating to periods prior to January 1, 2012. The Company has assessed the materiality of these errors on all prior periods and concluded that the impact was not material to those prior periods or to any quarter or full year for 2012.

 

 

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Significant Accounting Policies (Policies)
12 Months Ended
Dec. 31, 2013
Summary of Significant Accounting Policies [Abstract] '
Principles of Consolidation '

Principles of Consolidation

The Consolidated Financial Statements of the Company are prepared in conformity with U.S. generally accepted accounting principles (GAAP). Significant intercompany transactions are eliminated.

The Company consolidates entities in which it holds a controlling financial interest.” For voting interest entities, the Company is considered to hold a controlling financial interest when it is able to exercise control over the investees' operating and financial decisions. For variable interest entities (VIEs), it is considered to hold a controlling financial interest when it is determined to be the primary beneficiary. A primary beneficiary is the party that has both: (1) the power to direct the activities that most significantly impact that entity's economic performance, and (2) the obligation to absorb losses of, or the right to receive benefits from, the VIE that could potentially be significant to the VIE. The determination of whether an entity is a VIE is based on the amount and characteristics of the entity's equity.

Entities in which the Company's voting interest in common equity does not provide it with control, but allows the Company to exert significant influence over the operating and financial decisions, are accounted for under the equity method. All other investments in equity securities, to the extent that they are not considered marketable securities, are accounted for under the cost method.

Foreign Currency '

Foreign Currency

Assets and liabilities denominated in foreign currencies are translated into U.S. dollars based upon exchange rates prevailing at the end of each year. The resulting translation adjustments, along with any related qualifying hedge and tax effects, are included in accumulated other comprehensive (loss) income (AOCI), a component of shareholders' equity. Translation adjustments, including qualifying hedge and tax effects, are reclassified to earnings upon the sale or substantial liquidation of investments in foreign operations. Revenues and expenses are translated at the average month-end exchange rates during the year. Gains and losses related to transactions in a currency other than the functional currency, including operations outside the U.S. where the functional currency is the U.S. dollar, are reported net in the Company's Consolidated Statements of Income, in other non-interest revenue, interest income, interest expense, or other expenses, depending on the nature of the activity. Net foreign currency transaction gains amounted to approximately $108 million, $120 million and $145 million in 2013, 2012 and 2011, respectively.

Amounts Based on Estimates and Assumptions '

Amounts Based on Estimates and Assumptions

Accounting estimates are an integral part of the Consolidated Financial Statements. These estimates are based, in part, on management's assumptions concerning future events. Among the more significant assumptions are those that relate to reserves for Card Member losses on loans and receivables, the proprietary point liability for Membership Rewards costs, fair value measurement, goodwill and income taxes. These accounting estimates reflect the best judgment of management, but actual results could differ.

Total Revenues Net of Interest Expense '

Total Revenues Net of Interest Expense

Discount Revenue

Discount revenue represents fees generally charged to merchants with which the Company, or a Global Network Services (GNS) partner, has entered into card acceptance agreements for facilitating transactions between the merchants and the Company's Card Members. The discount fee generally is deducted from the payment to the merchant and recorded as discount revenue at the time the charge is captured.

 

Net Card Fees

Card fees, net of direct card acquisition costs and a reserve for projected membership cancellations, are deferred and recognized on a straight-line basis over the 12-month card membership period as Net Card Fees in the Consolidated Statements of Income. The unamortized net card fee balance is reported net in Other Liabilities on the Consolidated Balance Sheets (refer to Note 11).

 

 

Travel Commissions and Fees

The Company earns travel commissions and fees by charging clients transaction or management fees for selling and arranging travel and for travel management services. Client transaction fee revenue is recognized at the time the client books the travel arrangements. Travel management services revenue is recognized over the contractual term of the agreement. The Company's travel suppliers (e.g., airlines, hotels and car rental companies) pay commissions and fees on tickets issued, sales and other services based on contractual agreements. Commissions and fees from travel suppliers are generally recognized at the time a ticket is purchased or over the term of the contract. Commissions and fees that are based on services rendered (e.g., hotel stays and car rentals) are recognized based on usage.

 

Other Commissions and Fees

Other commissions and fees include foreign currency conversion fees, Card Member delinquency fees, service fees and other card related assessments, which are recognized primarily in the period in which they are charged to the Card Member (refer to Note 19). In addition, service fees are also earned from other customers (e.g., merchants) for a variety of services and are recognized when the service is performed, which is generally in the period the fee is charged. Also included are fees related to the Company's Membership Rewards program, which are deferred and recognized over the period covered by the fee. The unamortized Membership Rewards fee balance is included in other liabilities on the Consolidated Balance Sheets (refer to Note 11).

 

Contra-revenue

The Company regularly makes payments through contractual arrangements with merchants, corporate payments clients, Card Members and certain other customers. Payments to such customers, including cash rebates paid to Card Members, are generally classified as contra-revenue unless a specifically identifiable benefit (e.g., goods or services) is received by the Company or its Card Members in consideration for that payment, and the fair value of such benefit is determinable and measurable. If no such benefit is identified, then the entire payment is classified as contra-revenue and included in the Consolidated Statements of Income in the revenue line item where the related transactions are recorded (e.g., discount revenue, travel commissions and fees and other commissions and fees). If such a benefit is identified, then the payment is classified as expense up to the estimated fair value of the benefit.

 

Interest Income

Interest on Card Member loans is assessed using the average daily balance method. Unless the loan is classified as non-accrual, interest is recognized based upon the outstanding balance, in accordance with the terms of the applicable account agreement, until the outstanding balance is paid or written off.

Interest and dividends on investment securities primarily relates to the Company's performing fixed-income securities. Interest income is accrued as earned using the effective interest method, which adjusts the yield for security premiums and discounts, fees and other payments, so that a constant rate of return is recognized on the investment security's outstanding balance. Amounts are recognized until such time as a security is in default or when it is likely that future interest payments will not be received as scheduled.

Interest on deposits with banks and other is recognized as earned, and primarily relates to the placement of cash in interest-bearing time deposits, overnight sweep accounts, and other interest-bearing demand and call accounts.

 

Interest Expense

Interest expense includes interest incurred primarily to fund Card Member loans, charge card product receivables, general corporate purposes, and liquidity needs, and is recognized as incurred. Interest expense is divided principally into two categories: (i) deposits, which primarily relates to interest expense on deposits taken from customers and institutions, and (ii) long-term debt and other, which primarily relates to interest expense on the Company's long-term financing and short-term borrowings, and the realized impact of derivatives hedging interest rate risk.

 

 

Cash and Cash Equivalents '

Cash and Cash Equivalents

Cash and cash equivalents include cash and amounts due from banks, interest-bearing bank balances, including securities purchased under resale agreements, and other highly liquid investments with original maturities of 90 days or less.

Premises and Equipment '

 

 

Premises and Equipment

Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation. Costs incurred during construction are capitalized and are depreciated once an asset is placed in service. Depreciation is generally computed using the straight-line method over the estimated useful lives of assets, which range from 3 to 10 years for equipment, furniture and building improvements. Premises are depreciated based upon their estimated useful life at the acquisition date, which generally ranges from 30 to 50 years.

Leasehold improvements are depreciated using the straight-line method over the lesser of the remaining term of the leased facility or the economic life of the improvement, which ranges from 5 to 10 years. The Company maintains operating leases worldwide for facilities and equipment. Rent expense for facility leases is recognized ratably over the lease term, and includes adjustments for rent concessions, rent escalations and leasehold improvement allowances. The Company recognizes lease restoration obligations at the fair value of the restoration liabilities when incurred, and amortizes the restoration assets over the lease term.

Software development costs '

The Company capitalizes certain costs associated with the acquisition or development of internal-use software. Once the software is ready for its intended use, these costs are amortized on a straight-line basis over the software's estimated useful life, generally 5 years.

Fair Value [Abstract] '
Fair Values '

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date, based on the Company's principal or, in the absence of a principal, most advantageous market for the specific asset or liability.

GAAP provides for a three-level hierarchy of inputs to valuation techniques used to measure fair value, defined as follows:

  • Level 1 Inputs that are quoted prices (unadjusted) for identical assets or liabilities in active markets that the entity can access.
  • Level 2 Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability, including:

                  -       Quoted prices for similar assets or liabilities in active markets;

                  -        Quoted prices for identical or similar assets or liabilities in markets that are not active;

                  -        Inputs other than quoted prices that are observable for the asset or liability; and

           -       Inputs that are derived principally from or corroborated by observable market data by correlation or other means.

  • Level 3 Inputs that are unobservable and reflect the Company's own estimates about the estimates market participants would use in pricing the asset or liability based on the best information available in the circumstances (e.g., internally derived assumptions surrounding the timing and amount of expected cash flows). The Company did not measure any financial instruments presented on the Consolidated Balance Sheets at fair value on a recurring basis using significant unobservable inputs (Level 3) during the years ended December 31, 2013 and 2012, although the disclosed fair value of certain assets that are not carried at fair value, as presented later in this Note, are classified within Level 3.

 

The Company monitors the market conditions and evaluates the fair value hierarchy levels at least quarterly. For any transfers in and out of the levels of the fair value hierarchy, the Company discloses the fair value measurement at the beginning of the reporting period during which the transfer occurred.

Accounts Receivable and Loans [Abstract] '
Card Member and Other Receivables and Loans '

Card Member and Other Receivables

Card Member receivables, representing amounts due on charge card products, are recorded at the time a Card Member enters into a point-of-sale transaction with a merchant. Each charge card transaction is authorized based on its likely economics reflecting a Card Member's most recent credit information and spend patterns. Additionally, global spend limits are established to limit the maximum exposure for the Company.

Charge Card Members generally must pay the full amount billed each month. Card Member receivable balances are presented on the Consolidated Balance Sheets net of reserves for losses (refer to Note 5), and include principal and any related accrued fees.

 

 

Card Member and Other Loans

Card Member loans, representing revolving amounts due on lending card products, are recorded at the time a Card Member enters into a point-of-sale transaction with a merchant, as well as amounts due from charge Card Members who elect to revolve a portion of the outstanding balance by entering into a revolving payment arrangement with the Company. These loans have a range of terms such as credit limits, interest rates, fees and payment structures, which can be revised over time based on new information about Card Members and in accordance with applicable regulations and the respective product's terms and conditions. Card Members holding revolving loans are typically required to make monthly payments based on pre-established amounts. The amounts that Card Members choose to revolve are subject to finance charges.

Card Member loans are presented on the Consolidated Balance Sheets net of reserves for losses (refer to Note 5), and include principal, accrued interest and fees receivable. The Company's policy generally is to cease accruing interest on a Card Member loan at the time the account is written off, and establish reserves for interest that the Company believes will not be collected.

 

Impaired Card Member Loans and Receivables

Impaired loans and receivables are defined by GAAP as individual larger balance or homogeneous pools of smaller balance loans and receivables for which it is probable that the Company will be unable to collect all amounts due according to the original contractual terms of the Card Member agreement. The Company considers impaired loans and receivables to include: (i) loans over 90 days past due still accruing interest, (ii) non-accrual loans and (iii) loans and receivables modified as troubled debt restructurings (TDRs).

The Company may modify, through various company sponsored programs, Card Member loans and receivables in instances where the Card Member is experiencing financial difficulty in order to minimize losses and improve collectability while providing Card Members with temporary or permanent financial relief. The Company has classified Card Member loans and receivables in these modification programs as TDRs. Such modifications to the loans and receivables primarily include (i) temporary interest rate reductions (possibly as low as zero percent, in which case the loan is characterized as non-accrual in the Company's TDR disclosures), (ii) placing the Card Member on a fixed payment plan not to exceed 60 months and (iii) suspending delinquency fees until the Card Member exits the modification program. Upon entering the modification program, the Card Member's ability to make future purchases is either cancelled or in certain cases suspended until the Card Member successfully exits the modification program. In accordance with the modification agreement with the Card Member, loans revert back to the original contractual terms (including the contractual interest rate) when the Card Member exits the modification program, which is either (i) when all payments have been made in accordance with the modification agreement or (ii) when the Card Member defaults out of the modification program. In either case, the Company establishes a reserve for Card Member interest charges and fees considered to be uncollectible.

Reserves for Card Member loans and receivables modified as TDRs are determined as the difference between the cash flows expected to be received from the Card Member (taking into consideration the probability of subsequent defaults), discounted at the original effective interest rates, and the carrying value of the Card Member loan or receivable balance. The Company determines the original effective interest rate as the interest rate in effect prior to the imposition of any penalty interest rate. All changes in the impairment measurement are included in the provision for losses in the Consolidated Statements of Income.

 

Reserves For Losses Policy [Abstract] '
Reserves for losses '

Reserves for losses relating to Card Member loans and receivables represent management's best estimate of the probable inherent losses in the Company's outstanding portfolio of loans and receivables, as of the balance sheet date. Management's evaluation process requires certain estimates and judgments.

Reserves for losses are primarily based upon statistical and analytical models that analyze portfolio performance and reflect management's judgment regarding the quantitative components of the reserve. The models take into account several factors, including delinquency based loss migration rates, loss emergence periods and average losses and recoveries over an appropriate historical period. Management considers whether to adjust the models for specific qualitative factors such as increased risk in certain portfolios, impact of risk management initiatives on portfolio performance and concentration of credit risk based on factors such as vintage, industry or geographic regions. In addition, management may increase or decrease the reserves for losses on Card Member loans for other external environmental qualitative factors, including various indicators related to employment, spend, sentiment, housing and credit, as well as the legal and regulatory environment. Generally, due to the short-term nature of Card Member receivables, the impact of additional external qualitative factors on the probable losses inherent within the Card Member receivables portfolio is not significant. As part of this evaluation process, management also considers various reserve coverage metrics, such as reserves as a percentage of past due amounts, reserves as a percentage of Card Member receivables or loans and net write-off coverage.

Card Member loans and receivables balances are written off when management considers amounts to be uncollectible, which is generally determined by the number of days past due and is typically no later than 180 days past due. Card Member loans and receivables in bankruptcy or owed by deceased individuals are generally written off upon notification, and recoveries are recognized as they are collected.

Investments [Abstract] '
Investment securities '

Investment securities include debt and equity securities classified as available for sale. The Company's investment securities, principally debt securities, are carried at fair value on the Consolidated Balance Sheets with unrealized gains (losses) recorded in AOCI, net of income taxes. Realized gains and losses are recognized in results of operations upon disposition of the securities using the specific identification method on a trade date basis. Refer to Note 3 for a description of the Company's methodology for determining the fair value of investment securities.

The gross unrealized losses are attributed to overall wider credit spreads for state and municipal securities, wider credit spreads for specific issuers, adverse changes in market benchmark interest rates, or a combination thereof, all as compared to those prevailing when the investment securities were acquired.

Overall, for the investment securities in gross unrealized loss positions identified above, (i) the Company does not intend to sell the investment securities, (ii) it is more likely than not that the Company will not be required to sell the investment securities before recovery of the unrealized losses, and (iii) the Company expects that the contractual principal and interest will be received on the investment securities. As a result, the Company recognized no other-than-temporary impairment during the periods presented.

 

Asset Securitization [Abstract] '
Asset securitizations '

The Company periodically securitizes Card Member receivables and loans arising from its card business through the transfer of those assets to securitization trusts. The trusts then issue securities to third-party investors, collateralized by the transferred assets.

Card Member receivables are transferred to the American Express Issuance Trust II (the Charge Trust II) During 2013, the Company transferred Card Member receivables from the American Express Issuance Trust (the Charge Trust) to the Charge Trust II, collectively referred to as the Charge Trusts, and as such, the Charge Trust was dissolved, and the Company intends to utilize the Charge Trust II for securitization of Card Member receivables.. Card Member loans are transferred to the American Express Credit Account Master Trust (the Lending Trust). The Charge Trust II and the Lending Trust are consolidated by American Express Travel Related Services Company, Inc. (TRS), which is a consolidated subsidiary of the Company. The trusts are considered VIEs as they have insufficient equity at risk to finance their activities, which are to issue securities that are collateralized by the underlying Card Member receivables and loans.

TRS, in its role as servicer of the Charge Trust II and the Lending Trust, has the power to direct the most significant activity of the trusts, which is the collection of the underlying Card Member receivables and loans in the trusts. In addition, TRS, excluding its consolidated subsidiaries, owns approximately $1.1 billion of subordinated securities issued by the Lending Trust as of December 31, 2013. These subordinated securities have the obligation to absorb losses of the Lending Trust and provide the right to receive benefits from the Lending Trust, both of which are significant to the VIE. TRS' role as servicer for the Charge Trust II does not provide it with a significant obligation to absorb losses or a significant right to receive benefits. However, TRS' position as the parent company of the entities that transferred the receivables to the Charge Trust II makes it the party most closely related to the Charge Trust II. Based on these considerations, TRS is the primary beneficiary of both the Charge Trust II and the Lending Trust.

The debt securities issued by the Charge Trust II and the Lending Trust are non-recourse to the Company. Securitized Card Member receivables and loans held by the Charge Trust II and the Lending Trust are available only for payment of the debt securities or other obligations issued or arising in the securitization transactions. The long-term debt of each trust is payable only out of collections on their respective underlying securitized assets.

 

Other Assets [Abstract] '
Goodwill and intangible assets '

Goodwill

Goodwill represents the excess of acquisition cost of an acquired company over the fair value of assets acquired and liabilities assumed. The Company assigns goodwill to its reporting units for the purpose of impairment testing. A reporting unit is defined as an operating segment, or a business that is one level below an operating segment for which discrete financial information is regularly reviewed by the operating segment manager. The Company evaluates goodwill for impairment annually as of June 30 and between annual tests if events occur or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying value. The goodwill impairment test utilizes a two-step approach. The first step in the impairment test identifies whether there is potential impairment by comparing the fair value of a reporting unit to the carrying amount, including goodwill. If the fair value of a reporting unit is less than its carrying amount, the second step of the impairment test is required to measure the amount of any impairment loss. As of December 31, 2013 and 2012, goodwill was not impaired and there were no accumulated impairment losses.

Goodwill impairment testing involves management judgment, requiring an assessment of whether the carrying value of the reporting unit can be supported by its fair value using widely accepted valuation techniques. The Company uses a combination of the income approach (discounted cash flows) and market approach (market multiples).

When preparing discounted cash flow models under the income approach, the Company uses internal forecasts to estimate future cash flows expected to be generated by the reporting units. Actual results may differ from forecasted results. The Company calculates discount rates based on the expected cost of equity financing, estimated using a capital asset pricing model, to discount future cash flows for each reporting unit. The Company believes the discount rates used appropriately reflect the risks and uncertainties in the financial markets generally and specifically in the Company's internally developed forecasts. When using market multiples under the market approach, the Company applies comparable publically traded companies' multiples (e.g. earnings, revenues) to its reporting units' actual results.

Other Liabilities [Abstract] '
Membership Rewards Policy [Text Block] '

Membership Rewards

The Membership Rewards program allows enrolled Card Members to earn points that can be redeemed for a broad range of rewards including travel, entertainment, retail certificates and merchandise. The Company records a balance sheet liability that represents management's best estimate of the cost of points earned that are expected to be redeemed. An ultimate redemption rate and weighted average cost per point are key factors used to approximate Membership Rewards liability. Management uses statistical and actuarial models to estimate ultimate redemption rates based on redemption trends, current enrollee redemption behavior, card product type, enrollment tenure, card spend levels and credit attributes. The weighted-average cost per point is determined using actual redemptions during the previous 12 months, adjusted as appropriate for certain changes in redemption costs that are not representative of future cost expectations.

The expense for Membership Rewards points is included in marketing, promotion, rewards and Card Member services expenses. The Company periodically evaluates its liability estimation process and assumptions based on developments in redemption patterns, cost per point redeemed, partner contract changes and other factors.

 

Derivatives And Hedging Activities [Abstract] '
Derivatives '

Derivative Financial Instruments That Qualify For Hedge Accounting

Derivatives executed for hedge accounting purposes are documented and designated as such when the Company enters into the contracts. In accordance with its risk management policies, the Company structures its hedges with terms similar to that of the item being hedged. The Company formally assesses, at inception of the hedge accounting relationship and on a quarterly basis, whether derivatives designated as hedges are highly effective in offsetting the fair value or cash flows of the hedged items. These assessments usually are made through the application of a regression analysis method. If it is determined that a derivative is not highly effective as a hedge, the Company will discontinue the application of hedge accounting.

 

Fair Value Hedges

A fair value hedge involves a derivative designated to hedge the Company's exposure to future changes in the fair value of an asset or a liability, or an identified portion thereof that is attributable to a particular risk.

 

Cash Flow Hedges

A cash flow hedge involves a derivative designated to hedge the Company's exposure to variable future cash flows attributable to a particular risk. Such exposures may relate to either an existing recognized asset or liability or a forecasted transaction. The Company hedges existing long-term variable-rate debt, the rollover of short-term borrowings and the anticipated forecasted issuance of additional funding through the use of derivatives, primarily interest rate swaps. These derivative instruments economically convert floating-rate debt obligations to fixed-rate obligations for the duration of the instrument. As of December 31, 2013 and 2012, the Company did not hedge any of its floating-rate debt using interest rate swaps.

For derivatives designated as cash flow hedges, the effective portion of the gain or loss on the derivatives is recorded in AOCI and reclassified into earnings when the hedged cash flows are recognized in earnings. The amount that is reclassified into earnings is presented in the Consolidated Statements of Income in the same line item in which the hedged instrument or transaction is recognized, primarily in interest expense. During the years ended December 31, 2013, 2012 and 2011, the Company reclassified nil, $(1) million and $(13) million, respectively, from AOCI into earnings as a component of interest expense. Any ineffective portion of the gain or loss on the derivatives is reported as a component of other expenses. If a cash flow hedge is de-designated or terminated prior to maturity, the amount previously recorded in AOCI is recognized into earnings over the period that the hedged item impacts earnings. If a hedge relationship is discontinued because it is probable that the forecasted transaction will not occur according to the original strategy, any related amounts previously recorded in AOCI are recognized into earnings immediately. No ineffectiveness associated with cash flow hedges was reclassified from AOCI into income for the years ended December 31, 2013, 2012 and 2011.

In the normal course of business, as the hedged cash flows are recognized into earnings, the Company does not expect to reclassify any amount of net pretax losses on derivatives from AOCI into earnings during the next 12 months.

 

Net Investment Hedges

A net investment hedge is used to hedge future changes in currency exposure of a net investment in a foreign operation. The Company primarily designates foreign currency derivatives, typically foreign exchange forwards, and on occasion foreign currency denominated debt, as hedges of net investments in certain foreign operations. These instruments reduce exposure to changes in currency exchange rates on the Company's investments in non-U.S. subsidiaries.

Derivatives Not Designated As Hedges

The Company has derivatives that act as economic hedges, but are not designated as such for hedge accounting purposes. Foreign currency transactions and non-U.S. dollar cash flow exposures from time to time may be partially or fully economically hedged through foreign currency contracts, primarily foreign exchange forwards, options and cross-currency swaps. These hedges generally mature within one year. Foreign currency contracts involve the purchase and sale of a designated currency at an agreed upon rate for settlement on a specified date. The changes in the fair value of the derivatives effectively offset the related foreign exchange gains or losses on the underlying balance sheet exposures. From time to time, the Company may enter into interest rate swaps to specifically manage funding costs related to its proprietary card business.

Guarantees [Abstract] '
Guarantees '

The Company provides Card Member protection plans that cover losses associated with purchased products, as well as certain other guarantees in the ordinary course of business which are within the scope of GAAP governing the accounting for guarantees. For the Company, guarantees primarily consist of card and travel protection programs, including:

  • Return Protection — refunds the price of qualifying purchases made with the eligible cards where the merchant will not accept the return for up to 90 days from the date of purchase; and

     

  • Merchant Protection — protects Card Members primarily against non-delivery of goods and services, usually in the event of bankruptcy or liquidation of a merchant. When this occurs, the Card Member may dispute the transaction for which the Company will generally credit the Card Member's account. If the Company is unable to collect the amount from the merchant, it will bear the loss for the amount credited to the Card Member.

 

In relation to its maximum potential undiscounted future payments as shown in the table that follows, to date, the Company has not experienced any significant losses related to guarantees. The Company's initial recognition of guarantees is at fair value, which has been determined in accordance with GAAP governing fair value measurement. In addition, the Company establishes reserves when a loss is probable and the amount can be reasonably estimated.

 

Income Tax Policy [Abstract] '
Income taxes '

The Company records a deferred income tax (benefit) provision when there are differences between assets and liabilities measured for financial reporting and for income tax return purposes. These temporary differences result in taxable or deductible amounts in future years and are measured using the tax rates and laws that will be in effect when such differences are expected to reverse.

 

A valuation allowance is established when management determines that it is more likely than not that all or some portion of the benefit of the deferred tax assets will not be realized. The valuation allowances as of December 31, 2013 and 2012 are associated with net operating losses and other deferred tax assets in certain non-U.S. operations of the Company.

Interest and penalties relating to unrecognized tax benefits are reported in the income tax provision.

Income tax uncertainties '

The Company is subject to the income tax laws of the U.S., its states and municipalities and those of the foreign jurisdictions in which the Company operates. These tax laws are complex, and the manner in which they apply to the taxpayer's facts is sometimes open to interpretation. Given these inherent complexities, the Company must make judgments in assessing the likelihood that a tax position will be sustained upon examination by the taxing authorities based on the technical merits of the tax position. A tax position is recognized only when, based on management's judgment regarding the application of income tax laws, it is more likely than not that the tax position will be sustained upon examination. The amount of benefit recognized for financial reporting purposes is based on management's best judgment of the largest amount of benefit that is more likely than not to be realized on ultimate settlement with the taxing authority given the facts, circumstances and information available at the reporting date. The Company adjusts the level of unrecognized tax benefits when there is new information available to assess the likelihood of the outcome.

Stock Plans [Abstract] '
Stock-based Compensation policy '

Stock Options

Each stock option has an exercise price equal to the market price of the Company's common stock on the date of grant and a contractual term of 10 years from the date of grant. Stock options generally vest 25 percent per year beginning with the first anniversary of the grant date.

Restricted Stock Awards

RSAs are valued based on the stock price on the date of grant and generally vest 25 percent per year, beginning with the first anniversary of the grant date. RSA holders receive non-forfeitable dividends or dividend equivalents. The total fair value of shares vested during 2013, 2012 and 2011 was $336 million, $296 million and $221 million, respectively (based upon the Company's stock price at the vesting date).

The weighted-average grant date fair value of RSAs granted in 2013, 2012 and 2011, is $60.13, $49.80 and $45.11, respectively.

 

Liability-based Awards

Certain employees are awarded PGs and other incentive awards that can be settled with cash or equity shares at the Company's discretion and final Compensation and Benefits Committee payout approval. These awards earn value based on performance, market and service conditions and vest over periods of one to three years.

PGs and other incentive awards are generally settled with cash and thus are classified as liabilities and, therefore, the fair value is determined at the date of grant and remeasured quarterly as part of compensation expense over the vesting period.

Regulatory Matters And Capital Adequacy Policy [Abstract] '
Description of Other Regulatory Limitations 'Restricted Net Assets of Subsidiaries Certain of the Company’s subsidiaries are subject to restrictions on the transfer of net assets under debt agreements and regulatory requirements. These restrictions have not had any effect on the Company’s shareholder dividend policy and management does not anticipate any impact in the future. Procedures exist to transfer net assets between the Company and its subsidiaries, while ensuring compliance with the various contractual and regulatory constraints. As of December 31, 2013, the aggregate amount of net assets of subsidiaries that are restricted to be transferred to the Company was approximately $9.9 billion. Bank Holding Company Dividend Restrictions The Company is limited in its ability to pay dividends by the Federal Reserve, which could prohibit a dividend that would be considered an unsafe or unsound banking practice. It is the policy of the Federal Reserve that bank holding companies generally should pay dividends on common stock only out of net income available to common shareholders generated over the past year, and only if prospective earnings retention is consistent with the organization’s current and expected future capital needs, asset quality and overall financial condition. Moreover, bank holding companies are required by statute to be a source of strength to their insured depository institution subsidiaries and should not maintain dividend levels that undermine their ability to do so. On an annual basis, the Company is required to develop and maintain a capital plan, which includes planned dividends over a two-year horizon, and to submit the capital plan to the Federal Reserve. Banks’ Dividend Restrictions In the years ended December 31, 2013 and 2012, Centurion Bank paid dividends from retained earnings to its parent of $1.4 billion and $2.0 billion, respectively, and FSB paid dividends from retained earnings to its parent of $1.8 billion and $1.5 billion, respectively. The Banks are subject to statutory and regulatory limitations on their ability to pay dividends. The total amount of dividends that may be paid at any date, subject to supervisory considerations of the Banks’ regulators, is generally limited to the retained earnings of the respective bank. As of December 31, 2013 and 2012, the Banks’ retained earnings, in the aggregate, available for the payment of dividends were $4.6 billion and $4.7 billion, respectively. In determining the dividends to pay its parent, the Banks must also consider the effects on applicable risk-based capital and leverage ratio requirements, as well as policy statements of the federal regulatory agencies. In addition, the Banks’ banking regulators have authority to limit or prohibit the payment of a dividend by the Banks under a number of circumstances, including if, in the banking regulator’s opinion, payment of a dividend would constitute an unsafe or unsound banking practice in light of the financial condition of the banking organization.
Commitments and Contingencies [Abstract] '
Commitments and contingencies '

Legal Contingencies

The Company and its subsidiaries are involved in a number of legal proceedings concerning matters arising out of the conduct of their respective business activities and are periodically subject to governmental and regulatory examinations, information gathering requests, subpoenas, inquiries and investigations (collectively, governmental examinations). As of December 31, 2013, the Company and various of its subsidiaries were named as a defendant or were otherwise involved in numerous legal proceedings and governmental examinations in various jurisdictions, both in and outside the U.S. The Company discloses its material legal proceedings and governmental examinations under “Legal Proceedings” in its Annual Report on Form 10-K for the year ended December 31, 2013 (Legal Proceedings).

The Company has recorded liabilities for certain of its outstanding legal proceedings and governmental examinations. A liability is accrued when it is both (a) probable that a loss has occurred and (b) the amount of loss can be reasonably estimated. As discussed below, there may be instances in which an exposure to loss exceeds the accrued liability. The Company evaluates, on a quarterly basis, developments in legal proceedings and governmental examinations that could cause an increase or decrease in the amount of the liability that has been previously accrued or a revision to the disclosed estimated range of possible losses, as applicable.

The Company's legal proceedings range from cases brought by a single plaintiff to class actions with millions of putative class members. These legal proceedings, as well as governmental examinations, involve various lines of business of the Company and a variety of claims (including, but not limited to, common law tort, contract, antitrust and consumer protection claims), some of which present novel factual allegations and/or unique legal theories. While some matters pending against the Company specify the damages claimed by the plaintiff, many seek a not-yet-quantified amount of damages or are at very early stages of the legal process. Even when the amount of damages claimed against the Company are stated, the claimed amount may be exaggerated and/or unsupported. As a result, some matters have not yet progressed sufficiently through discovery and/or development of important factual information and legal issues to enable the Company to estimate a range of possible loss.

Other matters have progressed sufficiently through discovery and/or development of important factual information and legal issues so that the Company is able to estimate a range of possible loss. Accordingly, for those legal proceedings and governmental examinations disclosed or referred to in Legal Proceedings where a loss is reasonably possible in future periods, whether in excess of a related accrued liability or where there is no accrued liability, and for which the Company is able to estimate a range of possible loss, the current estimated range is zero to $440 million in excess of any accrued liability related to these matters. This aggregate range represents management's estimate of possible loss with respect to these matters and is based on currently available information. This estimated range of possible loss does not represent the Company's maximum loss exposure. The legal proceedings and governmental examinations underlying the estimated range will change from time to time and actual results may vary significantly from current estimates.

Based on its current knowledge, and taking into consideration its litigation-related liabilities, the Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company's consolidated financial condition or liquidity. However, in light of the uncertainties involved in such matters, the ultimate outcome of a particular matter could be material to the Company's operating results for a particular period depending on, among other factors, the size of the loss or liability imposed and the level of the Company's earnings for that period.

Reportable Operating Segments And Geographic Operations [Abstract] '
Segment reporting '

Reportable Operating Segments

The Company is a leading global payments and travel company that is principally engaged in businesses comprising four reportable operating segments: USCS, ICS, GCS and GNMS.

The Company considers a combination of factors when evaluating the composition of its reportable operating segments, including the results reviewed by the chief operating decision maker, economic characteristics, products and services offered, classes of customers, product distribution channels, geographic considerations (primarily U.S. versus non-U.S.), and regulatory environment considerations. The following is a brief description of the primary business activities of the Company's four reportable operating segments:

  • USCS issues a wide range of card products and services to consumers and small businesses in the U.S., and provides consumer travel services to Card Members and other consumers.
  • ICS issues proprietary consumer and small business cards outside the U.S.
  • GCS offers global corporate payment and travel-related products and services to large and mid-sized companies.
  • GNMS operates a global payments network which processes and settles proprietary and non-proprietary card transactions. GNMS acquires merchants and provides point-of-sale products, multi-channel marketing programs and capabilities, services and data, leveraging the Company's global closed-loop network. It provides ATM services and enters into partnership agreements with third-party card issuers and acquirers, licensing the American Express brand and extending the reach of the global network.

 

Corporate functions and auxiliary businesses, including the Company's Enterprise Growth Group (including Global Payment Options) and other Company operations, are included in Corporate & Other.

Total Revenues Net of Interest Expense

The Company allocates discount revenue and certain other revenues among segments using a transfer pricing methodology. Within the USCS, ICS and GCS segments, discount revenue reflects the issuer component of the overall discount revenue generated by each segment's Card Members; within the GNMS segment, discount revenue reflects the network and acquirer component of the overall discount revenue. Net card fees and travel commissions and fees are directly attributable to the segment in which they are reported.

Interest and fees on loans and certain investment income is directly attributable to the segment in which it is reported. Interest expense reflects an allocated funding cost based on a combination of segment funding requirements and internal funding rates.

 

Provisions for Losses

The provisions for losses are directly attributable to the segment in which they are reported.

 

Expenses

Marketing and promotion expenses are reflected in each segment based on actual expenses incurred, with the exception of brand advertising, which is primarily reflected in the GNMS and USCS segments. Rewards and Card Member services expenses are reflected in each segment based on actual expenses incurred within each segment.

Salaries and employee benefits and other operating expenses reflect expenses such as professional services, occupancy and equipment and communications incurred directly within each segment. In addition, expenses related to the Company's support services, such as technology costs, are allocated to each segment primarily based on support service activities directly attributable to the segment. Other overhead expenses, such as staff group support functions, are allocated from Corporate & Other to the other segments based on a mix of each segment's direct consumption of services and relative level of pretax income.

 

Capital

Each business segment is allocated capital based on established business model operating requirements, risk measures and regulatory capital requirements. Business model operating requirements include capital needed to support operations and specific balance sheet items. The risk measures include considerations for credit, market and operational risk.

Income Taxes

An income tax provision (benefit) is allocated to each business segment based on the effective tax rates applicable to various businesses that comprise the segment.

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Acquisitions and Divestitures (Tables)
12 Months Ended
Dec. 31, 2013
Acquisitions Tables [Abstract] '
Assets acquired and liabilities assumed for acquisitions '

The following table summarizes the assets acquired and liabilities assumed for this acquisition as of the acquisition date:

     Loyalty
(Millions)  Partner(a)
Goodwill $539
Definite-lived intangible assets  295
Other assets  208
 Total assets   1,042
 Total liabilities (including NCI)  426
Net assets acquired $616

  • The final purchase price allocation was completed in 2012. The above amounts do not differ significantly from the estimates at the acquisition date.
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Fair Values (Tables)
12 Months Ended
Dec. 31, 2013
Fair Values (Tables) [Abstract] '
Fair value assets and liabilities measured on recurring basis '

The following table summarizes the Company's financial assets and financial liabilities measured at fair value on a recurring basis, categorized by GAAP's valuation hierarchy (as described in the preceding paragraphs), as of December 31:

     2013 2012
(Millions)   Total Level 1 Level 2 Total Level 1 Level 2
Assets:                    
Investment securities:(a)                  
 Equity securities   $ 124 $ 124 $ $ 296 $296 $
 Debt securities and other   4,892   320   4,572   5,318   338   4,980
Derivatives(a)   701     701   942     942
Total assets     5,717   444   5,273  6,556  634  5,922
Liabilities:                    
Derivatives(a)   213     213  329    329
Total liabilities   $ 213 $ $ 213 $329 $ $329

  • Refer to Note 6 for the fair values of investment securities and to Note 12 for the fair values of derivative assets and liabilities, on a further disaggregated basis.

 

Estimated fair value of financial assets and financial liabilities '

The following table discloses the estimated fair value for the Company's financial assets and financial liabilities that are not required to be carried at fair value on a recurring basis, as of December 31, 2013 and 2012:

      Carrying  Corresponding Fair Value Amount
2013 (Billions)  Value Total  Level 1  Level 2  Level 3
Financial Assets:               
 Financial assets for which carrying values equal or                
  approximate fair value               
   Cash and cash equivalents $ 19 $ 19 $ 17 $ 2 (a)$
   Other financial assets(b)   48   48     48  
 Financial assets carried at other than fair value               
   Loans, net   67   67 (c)      67
                   
Financial Liabilities:               
 Financial liabilities for which carrying values equal or                
  approximate fair value   60   60     60  
 Financial liabilities carried at other than fair value               
   Certificates of deposit(d)   7   8     8  
   Long-term debt $ 55 $ 58 (c)$  $ 58 $
                   
      Carrying  Corresponding Fair Value Amount
2012 (Billions)  Value Total  Level 1  Level 2  Level 3
Financial Assets:               
 Financial assets for which carrying values equal or                
  approximate fair value               
   Cash and cash equivalents $ 22 $ 22 $ 21 $ 1 (a)$
   Other financial assets(b)   47   47     47  
 Financial assets carried at other than fair value               
   Loans, net   64   65 (c)      65
                   
Financial Liabilities:               
 Financial liabilities for which carrying values equal or                
  approximate fair value   55   55     55  
 Financial liabilities carried at other than fair value               
   Certificates of deposit(d)   10   10     10  
   Long-term debt $ 59 $ 62 (c)$  $ 62 $

  • Reflects time deposits.
  • Includes accounts receivable (including fair values of Card Member receivables of $7.3 billion and $8.0 billion held by consolidated VIEs as of December 31, 2013 and 2012, respectively), restricted cash and other miscellaneous assets.
  • Includes fair values of loans of $31.0 billion and $32.4 billion, and long-term debt of $18.8 billion and $19.5 billion, held by consolidated VIEs as of December 31, 2013 and 2012, respectively.
  • Presented as a component of customer deposits on the Consolidated Balance Sheets.
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Accounts Receivable and Loans (Tables)
12 Months Ended
Dec. 31, 2013
Accounts Receivable and Loans (Tables) [Abstract] '
Card Member receivables segment detail '

Accounts receivable as of December 31, 2013 and 2012 consisted of:

(Millions) 2013 2012
U.S. Card Services(a) $21,842 $21,124
International Card Services  7,771  7,778
Global Commercial Services(b)  14,391  13,671
Global Network & Merchant Services(c)  159  193
Card Member receivables(d)  44,163  42,766
Less: Reserve for losses  386  428
Card Member receivables, net  43,777  42,338
Other receivables, net(e) $3,408 $3,576

  • Includes $7.3 billion and $7.5 billion of gross Card Member receivables available to settle obligations of consolidated VIEs as of December 31, 2013 and 2012, respectively.
  • Includes $476 million of gross Card Member receivables available to settle obligations of a consolidated VIE as of December 31, 2012. Also includes $836 million and $913 million due from airlines, of which Delta Air Lines (Delta) comprises $628 million and $676 million as of December 31, 2013 and 2012, respectively.
  • Includes receivables primarily related to the Company's International Currency Card portfolios.
  • Includes approximately $13.8 billion and $13.7 billion of Card Member receivables outside the U.S. as of December 31, 2013 and 2012, respectively.
  • Other receivables primarily represent amounts related to (i) purchased joint venture receivables, (ii) certain merchants for billed discount revenue, and (iii) GNS partner banks for items such as royalty and franchise fees. Other receivables are presented net of reserves for losses of $71 million and $86 million as of December 31, 2013 and 2012, respectively.

 

Card Member loans segment detail '

Loans as of December 31, 2013 and 2012 consisted of:

(Millions)  2013  2012
U.S. Card Services(a) $58,395 $55,953
International Card Services  8,790  9,236
Global Commercial Services  53  40
Card Member loans  67,238  65,229
Less: Reserve for losses  1,261  1,471
Card Member loans, net  65,977  63,758
Other loans, net(b) $608 $551

  • Includes approximately $31.2 billion and $32.7 billion of gross Card Member loans available to settle obligations of consolidated VIEs as of December 31, 2013 and 2012, respectively.
  • Other loans primarily represent loans to merchants and a store card loan portfolio. Other loans are presented net of reserves for losses of $13 million and $20 million as of December 31, 2013 and 2012, respectively.

 

Aging of Card Member loans and receivables '

The following table represents the aging of Card Member loans and receivables as of December 31, 2013 and 2012:

       30-59  60-89  90+   
       Days  Days  Days   
       Past  Past  Past   
2013 (Millions)  Current  Due  Due  Due  Total
Card Member               
 Loans:               
U.S. Card Services $57,772 $183 $134 $306 $58,395
International Card                
 Services  8,664  43  28  55  8,790
Card Member                
 Receivables:               
U.S. Card Services $21,488 $125 $69 $160 $21,842
International Card                
 Services(a)  (b)  (b)  (b)  83  7,771
Global Commercial                
 Services(a)  (b)  (b)  (b)  132  14,391
                 
       30-59  60-89  90+   
       Days  Days  Days   
       Past  Past  Past   
2012 (Millions)  Current  Due  Due  Due  Total
Card Member               
 Loans:               
U.S. Card Services $ 55,281 $200 $147 $325 $ 55,953
International Card                
 Services   9,099  47  30  60   9,236
Card Member                
 Receivables:               
U.S. Card Services $ 20,748 $116 $76 $184 $ 21,124
International Card                
 Services(a)  (b)  (b)  (b)  74   7,778
Global Commercial                
 Services(a)  (b)  (b)  (b)  112   13,671

  • For Card Member receivables in ICS and GCS, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member's billing statement date. In addition, if the Company initiates collection procedures on an account prior to the account becoming 90 days past billing, the associated Card Member receivable balance is considered as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes.
  • Data for periods prior to 90 days past billing are not available due to financial reporting system constraints. Therefore, it has not been relied upon for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances.
Credit quality indicators for loans and receivables '

The following tables present the key credit quality indicators as of or for the years ended December 31:

  2013 2012 
  Net Write-Off Rate   Net Write-Off Rate   
      30 Days     30 Days 
    Principal, Past Due   Principal, Past Due 
  Principal Interest, & as a % of Principal Interest, &  as a % of 
  Only (a)Fees (a)Total Only (a)Fees (a)Total 
Card Member Loans:             
U.S. Card Services 1.8%2.0%1.1%2.1%2.3%1.2%
International Card Services  1.9%2.3%1.4%1.9%2.4%1.5%
Card Member Receivables:             
U.S. Card Services  1.7%1.9%1.6%1.9%2.1%1.8%
              
      2013 2012 
      Net Loss   Net Loss   
      Ratio as 90 Days Ratio as 90 Days 
      a % of Past Billing a % of Past Billing 
      Charge as a % of Charge as a % of 
      Volume Receivables Volume Receivables 
Card Member Receivables:             
International Card Services      0.20%1.1%0.16%0.9%
Global Commercial Services      0.08%0.9%0.06%0.8%

  • The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

 

Impaired Card Member loans and receivables '

The following table provides additional information with respect to the Company's impaired Card Member loans, which are not significant for GCS, and Card Member receivables, which are not significant for ICS and GCS, as of or for the years ended December 31:

   As of December 31, 2013 For the Year Ended December 31, 2013 
   Loans over                 
   90 Days     Loans &  Total    Average   
   Past Due  Non-  Receivables  Impaired  Unpaid     Balance of Interest  
  & Accruing  Accrual  Modified  Loans &  Principal  Allowance  Impaired Income 
2013 (Millions)  Interest (a) Loans (b) as a TDR (c) Receivables  Balance (d) for TDRs (e) Loans Recognized 
Card Member Loans:                        
U.S. Card Services  $ 170 $ 244 $ 373 $ 787 $ 731 $ 84 $ 943$ 46 
International Card Services    54   4   5   63   62     67  16 
Card Member Receivables:                        
U.S. Card Services        50   50   49   38   81  
Total $ 224 $ 248 $ 428 $ 900 $ 842 $ 122 $ 1,091$ 62 
                         
   As of December 31, 2012 For the Year Ended December 31, 2012 
   Loans over                 
   90 Days     Loans &  Total    Average   
   Past Due  Non-  Receivables  Impaired  Unpaid     Balance of Interest  
  & Accruing  Accrual  Modified  Loans &  Principal  Allowance  Impaired Income 
2012 (Millions)  Interest (a) Loans (b) as a TDR (c) Receivables  Balance (d)for TDRs (e) Loans Recognized 
Card Member Loans:                        
U.S. Card Services  $ 73 $ 426 $ 627 $ 1,126 $ 1,073 $ 152 $ 1,221$ 47 
International Card Services    59   5   6   70   69   1   75  16 
Card Member Receivables:                        
U.S. Card Services        117   117   111   91   135  
Total $ 132 $ 431 $ 750 $ 1,313 $ 1,253 $ 244 $ 1,431$ 63 
                         
   As of December 31, 2011 For the Year Ended December 31, 2011 
   Loans over                 
   90 Days     Loans &  Total    Average   
   Past Due  Non-  Receivables  Impaired  Unpaid     Balance of Interest  
  & Accruing  Accrual  Modified  Loans &  Principal  Allowance  Impaired Income 
2011 (Millions)  Interest (a) Loans (b) as a TDR (c) Receivables  Balance (d)for TDRs (e) Loans Recognized 
Card Member Loans:                        
U.S. Card Services  $ 64 $ 529 $ 736 $ 1,329 $ 1,268 $ 174 $ 1,498$ 52 
International Card Services    67   6   8   81   80   2   98  26 
Card Member Receivables:                        
U.S. Card Services        174   174   165   118   145  
Total $ 131 $ 535 $ 918 $ 1,584 $ 1,513 $ 294 $ 1,741$ 78 

  • The Company's policy is generally to accrue interest through the date of write-off (at 180 days past due). The Company establishes reserves for interest that the Company believes will not be collected. Excludes loans modified as a TDR.
  • Non-accrual loans not in modification programs primarily include certain Card Member loans placed with outside collection agencies for which the Company has ceased accruing interest.
  • Total loans and receivables modified as a TDR includes $92 million, $320 million and $410 million that are non-accrual and $26 million, $6 million and $4 million that are past due 90 days and still accruing interest as of December 31, 2013, 2012 and 2011, respectively.
  • Unpaid principal balance consists of Card Member charges billed and excludes other amounts charged directly by the Company such as interest and fees.
  • Represents the reserve for losses for TDRs, which are evaluated individually for impairment. The Company records a reserve for losses for all impaired loans. Refer to Card Member Loans Evaluated Individually and Collectively for Impairment in Note 5 for further discussion of the reserve for losses on loans over 90 days past due and accruing interest and non-accrual loans, which are evaluated collectively for impairment.
Troubled debt restructurings '

The following table provides additional information with respect to the Card Member loans and receivables modified as TDRs, which are not significant for ICS and GCS, during the years ended December 31:

2013   Aggregated
(Accounts in thousands,  Number of Outstanding
Dollars in millions) Accounts  Balances(a,b)
Troubled Debt Restructurings:     
U.S. Card Services ―      
 Card Member Loans  60 $ 448
U.S. Card Services ―      
 Card Member Receivables  20   247
Total  80 $ 695
       
2012   Aggregated
(Accounts in thousands,  Number of Outstanding
Dollars in millions) Accounts  Balances(a,b)
Troubled Debt Restructurings:     
U.S. Card Services ―      
 Card Member Loans  106 $ 779
U.S. Card Services ―      
 Card Member Receivables  37   425
Total  143 $ 1,204
       
2011   Aggregated
(Accounts in thousands,  Number of Outstanding
Dollars in millions) Accounts  Balances(a,b)
Troubled Debt Restructurings:     
U.S. Card Services ―      
 Card Member Loans  147 $ 1,110
U.S. Card Services ―      
 Card Member Receivables  50   402
Total  197 $ 1,512

  • Represents the outstanding balance immediately prior to modification. In certain modifications the principal balance was reduced in the aggregate amount of $4 million, $24 million and $59 million for the years ended December 31, 2013, 2012 and 2011, respectively.
  • Includes principal and accrued interest.

 

Troubled debt restructurings that subsequently defaulted '

The following table provides information for the years ended December 31, 2013, 2012, and 2011, with respect to the Card Member loans and receivables modified as TDRs that subsequently defaulted within 12 months of modification. A Card Member will default from a modification program after one and up to two consecutive missed payments, depending on the terms of the modification program. For all Card Members that defaulted from a modification program, the probability of default is factored into the reserves for Card Member loans and receivables. The defaulted ICS Card Member loan and receivable modifications were not significant.

      Aggregated
2013    Outstanding
(Accounts in thousands,   Number of  Balances
Dollars in millions)  Accounts Upon Default(a)
Troubled Debt Restructurings       
That Subsequently Defaulted:      
U.S. Card Services ―       
 Card Member Loans   18 $ 159
U.S. Card Services ―       
 Card Member Receivables   3   38
Total   21 $ 197
        
      Aggregated
2012    Outstanding
(Accounts in thousands,   Number of  Balances
Dollars in millions)  Accounts Upon Default(a)
Troubled Debt Restructurings       
That Subsequently Defaulted:      
U.S. Card Services ―       
 Card Member Loans   23 $ 182
U.S. Card Services ―       
 Card Member Receivables   1   37
Total   24 $ 219
        
      Aggregated
2011    Outstanding
(Accounts in thousands,   Number of  Balances
Dollars in millions)  Accounts Upon Default(a)
Troubled Debt Restructurings       
That Subsequently Defaulted:      
U.S. Card Services ―       
 Card Member Loans   46 $ 343
U.S. Card Services ―       
 Card Member Receivables   6   45
Total   52 $ 388

  • The outstanding balance includes principal, fees, and accrued interest on Card Member Loans and principal and fees on Card Member Receivables.

 

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Reserves For Losses (Tables)
12 Months Ended
Dec. 31, 2013
Reserves For Losses Tables [Abstract] '
Changes in the Card Member receivable reserve for losses '

The following table presents changes in the Card Member receivables reserve for losses for the years ended December 31:

(Millions)  2013  2012  2011
Balance, January 1 $428 $438 $386
Additions:         
 Provisions(a)  647  601  603
 Other(b)  142  141  167
  Total provision  789  742  770
Deductions:         
 Net write-offs(c)  (669)  (640)  (560)
 Other(d)  (162)  (112)  (158)
Balance, December 31 $386 $428 $438

  • Provisions for principal (resulting from authorized transactions) and fee reserve components.
  • Provisions for unauthorized transactions.
  • Consists of principal (resulting from authorized transactions) and fee components, less recoveries of $402 million, $383 million and $349 million, including net write-offs from TDRs of $12 million, $87 million and $82 million, for the years ended 2013, 2012 and 2011, respectively.
  • Includes net write-offs resulting from unauthorized transactions of $(160) million, $(141) million and $(161) million for the years ended December 31, 2013, 2012 and 2011, respectively; foreign currency translation adjustments of $(4) million, $2 million and $(2) million for the years ended December 31, 2013, 2012 and 2011, respectively; a reclassification of Card Member bankruptcy reserves of $18 million from other liabilities to credit reserves in 2012 and other items of $2 million, $9 million and $5 million for the years ended December 31, 2013, 2012 and 2011, respectively.

 

Card Member receivables and related reserves evaluated separately and collectively for impairment '

The following table presents Card Member receivables evaluated individually and collectively for impairment and related reserves as of December 31:

 

(Millions) 2013 2012 2011
Card Member receivables evaluated         
 individually for impairment(a) $50 $117 $174
Related reserves(a) $38 $91 $118
Card Member receivables evaluated         
 collectively for impairment $44,113 $42,649 $40,716
Related reserves $348 $337 $320

  • Represents receivables modified in a TDR and related reserves. Refer to the Impaired Card Member Loans and Receivables discussion in Note 4 for further information.

 

Changes in the Card Member loans reserve for losses '

The following table presents changes in the Card Member loans reserve for losses for the years ended December 31:

(Millions)  2013  2012  2011
Balance, January 1 $1,471 $1,874 $3,646
Additions:         
 Provisions(a)  1,114  1,031  145
 Other(b)  115  118  108
  Total provision  1,229  1,149  253
Deductions:         
 Net write-offs          
  Principal(c)  (1,141)  (1,280)  (1,720)
  Interest and fees(c)  (150)  (157)  (201)
 Other(d)  (148)  (115)  (104)
Balance, December 31 $1,261 $1,471 $1,874

  • Provisions for principal (resulting from authorized transactions), interest and fee reserves components.
  • Provisions for unauthorized transactions.
  • Consists of principal write-offs (resulting from authorized transactions), less recoveries of $452 million, $493 million and $578 million, including net write-offs from TDRs of $(1) million, $25 million and $29 million, for the years ended December 31, 2013, 2012 and 2011, respectively. Recoveries of interest and fees were de minimis.
  • Includes net write-offs resulting from unauthorized transactions of $(130) million, $(116) million and $(103) million for the years ended December 31, 2013, 2012 and 2011, respectively; foreign currency translation adjustments of $(12) million, $7 million and $(2) million for the years ended December 31, 2013, 2012 and 2011, respectively; a reclassification of Card Member bankruptcy reserves of $4 million from other liabilities to credit reserves in 2012 and other items of $(6) million, $(10) million and $1 million, for the years ended December 31, 2013, 2012 and 2011, respectively.

 

Card Member loans and related reserves evaluated separately and collectively for impairment '

The following table presents Card Member loans evaluated individually and collectively for impairment and related reserves as of December 31:

(Millions) 2013 2012 2011
Card Member loans evaluated         
 individually for impairment(a) $378 $633 $744
Related reserves(a) $84 $153 $176
Card Member loans evaluated         
collectively for impairment(b) $66,860 $64,596 $61,877
Related reserves(b) $1,177 $1,318 $1,698

  • Represents loans modified in a TDR and related reserves. Refer to the Impaired Card Member Loans and Receivables discussion in Note 4 for further information.
  • Represents current loans and loans less than 90 days past due, loans over 90 days past due and accruing interest, and non-accrual loans and related reserves. The reserves include the quantitative results of analytical models that are specific to individual pools of loans and reserves for external environmental qualitative factors that apply to loans in geographic markets that are collectively evaluated for impairment and are not specific to any individual pool of loans.

 

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Investment Securities (Tables)
12 Months Ended
Dec. 31, 2013
Investment Securities (Tables) [Abstract] '
Schedule of Available for Sale Securities by Type '

The following is a summary of investment securities as of December 31:

  2013 2012
     Gross Gross Estimated    Gross Gross Estimated
    UnrealizedUnrealized Fair  UnrealizedUnrealized Fair
Description of Securities (Millions)  CostGainsLosses Value CostGainsLosses Value
State and municipal obligations  $4,060 $54 $(79) $4,035 $4,280 $199 $(5) $4,474
U.S. Government agency obligations   3      3  3      3
U.S. Government treasury obligations   318  3  (1)  320  330  8    338
Corporate debt securities   43  3    46  73  6    79
Mortgage-backed securities (a)  160  5  (1)  164  210  14    224
Equity securities (b)  29  95    124  64  232    296
Foreign government bonds and obligations   272  5  (1)  276  134  15    149
Other (c)  50    (2)  48  51      51
Total  $4,935 $165 $(84) $5,016 $5,145 $474 $(5) $5,614

  • Represents mortgage-backed securities guaranteed by Fannie Mae, Freddie Mac or Ginnie Mae.
  • Primarily represents the Company's investment in ICBC.
  • Other comprises investments in various mutual funds.

 

Available-for-sale Securities, Continuous Unrealized Loss Position, Fair Value '

The following table provides information about the Company's investment securities with gross unrealized losses and the length of time that individual securities have been in a continuous unrealized loss position as of December 31:

    2013 2012
  Less than 12 months 12 months or more Less than 12 months 12 months or more
       Gross     Gross    Gross    Gross
    EstimatedUnrealizedEstimatedUnrealized EstimatedUnrealizedEstimatedUnrealized
Description of Securities (Millions) Fair ValueLossesFair ValueLosses Fair ValueLossesFair ValueLosses
State and municipal obligations $ 1,320 $ (63) $ 106 $ (16) $ 100 $ (1) $73 $(4)
Foreign government bonds and obligations   208   (1)            
U.S. Government treasury obligations   166   (1)            
Mortgage-backed securities   35   (1)            
Other   30   (1)   17   (1)        
Total $1,759 $(67) $123 $(17) $100 $(1) $73 $(4)
Available for Sale Securities Ratio of Fair Value to Amortized Cost '

The following table summarizes the gross unrealized losses due to temporary impairments by ratio of fair value to amortized cost as of December 31:

 

  Less than 12 months 12 months or more Total
      Gross      Gross      Gross
Ratio of Fair Value to Number ofEstimatedUnrealized Number ofEstimatedUnrealized Number ofEstimatedUnrealized
Amortized Cost (Dollars in millions) SecuritiesFair ValueLosses SecuritiesFair ValueLosses SecuritiesFair ValueLosses
2013:                        
90%–100% 228 $1,665 $(53) 6 $24 $(2) 234 $1,689 $(55)
Less than 90% 13  94  (14) 5  99  (15) 18  193  (29)
Total as of December 31, 2013 241 $1,759 $(67) 11 $123 $(17) 252 $1,882 $(84)
2012:                        
90%–100% 46 $100 $ (1) 4 $73 $(4) 50 $173 $(5)
Total as of December 31, 2012 46 $100 $(1) 4 $73 $(4) 50 $173 $(5)
                          
                          
Gross realized gains and losses on the sales of investment securities '

Gross realized gains and losses on the sales of investment securities, included in other non-interest revenues, were as follows:

(Millions) 2013 2012 2011
Gains $136 $127 $ 16
Losses     (1)  
Total $136 $ 126 $ 16
           
Contractual maturities of investment securities '

Contractual maturities of investment securities, excluding equity securities and other securities, as of December 31, 2013 were as follows:

      Estimated
(Millions)Cost Fair Value
Due within 1 year $505 $505
Due after 1 year but within 5 years  489  496
Due after 5 years but within 10 years  215  224
Due after 10 years  3,647  3,619
Total $4,856 $4,844
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Other Assets (Tables)
12 Months Ended
Dec. 31, 2013
Other Assets Tables [Abstract] '
Other assets '

The following is a summary of other assets as of December 31:

(Millions) 2013 2012
Goodwill $3,198 $3,181
Deferred tax assets, net(a)  2,443  2,458
Prepaid expenses(b)  1,998  1,960
Other intangible assets, at amortized cost  817  993
Restricted cash(c)  486  568
Derivative assets(a)  329  593
Other  1,957  1,665
Total $11,228 $11,418

  • Refer to Notes 17 and 12 for a discussion of deferred tax assets, net, and derivative assets, respectively, as of December 31, 2013 and 2012. Derivative assets reflect the impact of master netting agreements.
  • Includes prepaid miles and reward points acquired primarily from airline partners of approximately $1.5 billion and $1.4 billion, as of December 31, 2013 and 2012, respectively, including approximately $0.9 billion and $1.1 billion, respectively, from Delta.
  • Includes restricted cash of approximately $58 million and $76 million, respectively, as of December 31, 2013 and 2012, which is primarily held for coupon and certain asset-backed securitization maturities.

 

Changes in carrying amount of goodwill '

The changes in the carrying amount of goodwill reported in the Company's reportable operating segments and Corporate & Other were as follows:

              Corporate &   
(Millions)USCSICSGCSGNMS  OtherTotal
Balance as of January 1, 2012 $ 175 $ 1,023 $ 1,543 $ 160 $ 271 $ 3,172
Acquisitions     1         1
Dispositions     (2)   (1)       (3)
Other, including foreign currency translation     9   2       11
Balance as of December 31, 2012 $ 175 $ 1,031 $ 1,544 $ 160 $ 271 $ 3,181
Acquisitions            
Dispositions            
Other, including foreign currency translation   (1)   21   (1)     (2)   17
Balance as of December 31, 2013 $174 $ 1,052 $ 1,543 $160 $269 $ 3,198
Components of other intangible assets '

The components of other intangible assets were as follows:

   2013  2012
(Millions)  Gross Carrying Amount  Accumulated Amortization  Net Carrying Amount  Gross Carrying Amount  Accumulated Amortization  Net Carrying Amount
Customer relationships(a) $1,297 $(660) $637 $ 1,238 $ (526) $ 712
Other  269  (89)  180   428   (147)   281
Total $1,566 $(749) $817 $ 1,666 $ (673) $ 993

  • Includes net intangibles acquired from airline partners of $290 million and $358 million as of December 31, 2013 and 2012, respectively, including approximately $117 million and $156 million, respectively, from Delta.

 

Estimated amortization expense for other intangible assets '

Estimated amortization expense for other intangible assets over the next five years is as follows:

(Millions)  2014  2015  2016  2017  2018
Estimated amortization expense $ 184 $ 164 $ 123 $ 72 $ 61
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Customer Deposits (Tables)
12 Months Ended
Dec. 31, 2013
Customer Deposits (Tables) [Abstract] '
Deposits By Component Alternative '

As of December 31, customer deposits were categorized as interest-bearing or non-interest-bearing as follows

(Millions) 2013 2012
U.S.:      
 Interest-bearing  $40,831 $39,649
 Non-interest-bearing (includes Card      
  Member credit balances of:      
   2013, $340 million; 2012, nil)(a)  360  10
Non-U.S.:      
 Interest-bearing   121  135
 Non-interest-bearing (includes Card      
  Member credit balances of:      
   2013, $437 million; 2012, nil)(a)  451  9
Total customer deposits $41,763 $39,803

  • Beginning the first quarter of 2013, the Company reclassified prospectively its Card Member credit balances from Card Member loans, Card Member receivables and other liabilities to customer deposits.

 

Deposits By Type '

Customer deposits by deposit type as of December 31 were as follows:

(Millions) 2013 2012
U.S. retail deposits:      
 Savings accounts ― Direct $24,550 $18,713
 Certificates of deposit:      
  Direct  489  725
  Third-party   6,929  8,851
 Sweep accounts ―Third-party   8,863  11,360
Other retail deposits:      
 Non-U.S. deposits and U.S. non-      
  interest bearing deposits  155  154
Card Member credit balances ― U.S.      
 and non-U.S.  777  
Total customer deposits $41,763 $39,803
Time Deposits By Maturity '

The scheduled maturities of certificates of deposit as of December 31, 2013 were as follows:

(Millions) U.S. Non-U.S. Total
2014 $2,735 $3 $2,738
2015  1,223    1,223
2016  1,658    1,658
2017  571    571
2018  1,040    1,040
After 5 years  191    191
Total $7,418 $3 $7,421
Time Deposits $100,000 Or More '

As of December 31, certificates of deposit in denominations of $100,000 or more were as follows:

(Millions) 2013 2012
U.S. $324 $475
Non-U.S.  2  1
Total $326 $476
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Debt (Tables)
12 Months Ended
Dec. 31, 2013
Debt (Tables) [Abstract] '
Short-term borrowings '

The Company's short-term borrowings outstanding, defined as borrowings with original maturities of less than one year, as of December 31 were as follows:

  2013  2012 
(Millions, except percentages) Outstanding Balance Year-End Stated Rate on Debt (a) Outstanding Balance Year-End Stated Rate on Debt (a)
Commercial paper $ 200  0.19% $ %
Other short-term borrowings(b)(c)   4,821  1.08   3,314  1.46 
Total $5,021 1.03% $3,314  1.46%

  • For floating-rate debt issuances, the stated interest rates are based on the floating rates in effect as of December 31, 2013 and 2012, respectively.
  • Includes interest-bearing overdrafts with banks of $489 million and $615 million as of December 31, 2013 and 2012, respectively. In addition, balances include fully drawn secured borrowing facility (maturing on September 15, 2015, which was repaid on February 18, 2014), certain book overdrafts (i.e., primarily timing differences arising in the ordinary course of business), short-term borrowings from banks, as well as interest-bearing amounts due to merchants in accordance with merchant service agreements. The secured borrowing facility gives the Company the right to sell up to $2.0 billion face amount of eligible certificates issued from the Lending Trust.
  • The Company paid $12.5 million and $1.4 million in fees to maintain the secured borrowing facility in 2013 and 2012, respectively.

 

 

Long-term debt '

The Company's long-term debt outstanding, defined as debt with original maturities of one year or greater, as of December 31 was as follows:

  2013  2012 
(Millions, except percentages) Maturity Dates Outstanding Balance (a)Year-End Stated Rate on Debt (b)Year-End Effective Interest Rate with Swaps (b)(c)Outstanding Balance (a)Year-End Stated Rate on Debt (b)Year-End Effective Interest Rate with Swaps (b)(c)
American Express Company                   
(Parent Company only)        
Fixed Rate Senior Notes 2014-2042 $ 8,784  5.43% 4.60%$ 8,848    5.78% 4.95%
Floating Rate Senior Notes 2018   850  0.84      
Subordinated Debentures(d) 2036   749  6.80   749    6.80  
American Express Credit Corporation                   
Fixed Rate Senior Notes 2014-2018   14,875  3.13  2.03  17,163    4.20  2.39 
Floating Rate Senior Notes 2014-2016   2,855  1.14   2,203    1.59  
Borrowings under Bank Credit Facilities 2015-2016   4,012  4.18   4,672    4.87  
American Express Centurion Bank                   
Fixed Rate Senior Notes 2015-2017   2,102  4.12  3.32  2,120    4.12  3.32 
Floating Rate Senior Notes 2015-2018   675  0.67   550    0.76  
American Express Bank, FSB                   
Fixed Rate Senior Notes 2017   999  6.00   2,764    5.68  3.68 
Floating Rate Senior Notes 2017   300  0.47   300    0.51  
American Express Charge Trust II                   
Floating Rate Senior Notes 2016-2018   4,200  0.49   3,000    0.49  
Floating Rate Subordinated Notes 2016-2018   87  0.80        
American Express Lending Trust                 
Fixed Rate Senior Notes 2015-2016   2,600  0.72    2,100  0.65  
Floating Rate Senior Notes 2014-2018   10,685  0.81   12,810  0.90  
Fixed Rate Subordinated Notes 2015   300  1.08    300  1.08  
Floating Rate Subordinated Notes 2014-2018   847  0.81   1,091  0.93  
Other                   
Fixed Rate Instruments(e) 2014-2030   239  3.95   123    5.94  
Floating Rate Borrowings 2014-2016   276  0.62 % 292  0.65 %
Unamortized Underwriting Fees     (105)      (112)     
Total Long-Term Debt   $ 55,330  2.56%  $ 58,973    3.04%  

  • The outstanding balances include (i) unamortized discount and premium, (ii) the impact of movements in exchange rates on foreign currency denominated debt and (iii) the impact of fair value hedge accounting on certain fixed-rate notes that have been swapped to floating rate through the use of interest rate swaps. Under fair value hedge accounting, the outstanding balances on these fixed-rate notes are adjusted to reflect the impact of changes in fair value due to changes in interest rates. Refer to Note 12 for more details on the Company's treatment of fair value hedges.
  • For floating-rate debt issuances, the stated and effective interest rates are based on the floating rates in effect as of December 31, 2013 and 2012, respectively.
  • Effective interest rates are only presented when swaps are in place to hedge the underlying debt.
  • The maturity date will automatically be extended to September 1, 2066, except in the case of either (i) a prior redemption or (ii) a default. See further discussion on this page.
  • Includes $109 million and $118 million as of December 31, 2013 and 2012, respectively, related to capitalized lease transactions.
Aggregate annual maturities on long-term debt obligations '

Aggregate annual maturities on long-term debt obligations (based on final maturity dates) as of December 31, 2013 were as follows:

 

(Millions)  2014  2015  2016 2017 2018 Thereafter Total
American Express Company (Parent Company only) $ 1,250 $ $ 600 $ 1,500 $ 3,850 $ 3,939 $ 11,139
American Express Credit Corporation   4,420   7,010   7,293   1,500   1,340     21,563
American Express Centurion Bank     1,305     1,300   125   1   2,731
American Express Bank, FSB         1,300       1,300
American Express Charge Trust II       3,000     1,287     4,287
American Express Lending Trust   4,000   5,423   500   1,623   2,886     14,432
Other   179   143   161       32   515
  $ 9,849 $ 13,881 $ 11,554 $ 7,223 $ 9,488 $ 3,972   55,967
Unamortized Underwriting Fees                     (105)
Unamortized Discount and Premium                     (960)
Impacts due to Fair Value Hedge Accounting                     428
Total Long-Term Debt                   $ 55,330
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Other Liabilities (Tables)
12 Months Ended
Dec. 31, 2013
Other Liabilities, Unclassified [Abstract] '
Summary of other liabilities '

The following is a summary of other liabilities as of December 31:

(Millions)   2013 2012
Membership Rewards liability   $6,151 $5,832
Employee-related liabilities(a)  2,227  2,224
Rebate and reward accruals(b)  2,210  2,079
Deferred card and other fees, net    1,314  1,286
Book overdraft balances  442  532
Other(c)  4,566  5,604
Total   $16,910 $17,557

  • Employee-related liabilities include employee benefit plan obligations and incentive compensation.
  • Rebate and reward accruals include payments to third-party card-issuing partners and cash-back reward costs.
  • Other includes accruals for general operating expenses, client incentives, advertising and promotion, restructuring and reengineering reserves and derivatives.

 

Carrying amount of deferred charge card and other fees '

The carrying amount of deferred card and other fees, net of deferred direct acquisition costs and reserves for membership cancellations as of December 31 was as follows:

(Millions) 2013 2012
Deferred card and other fees(a) $ 1,609 $ 1,566
Deferred direct acquisition costs   (164)   (154)
Reserves for membership cancellations   (131)   (126)
 Deferred card and other fees, net $ 1,314 $ 1,286

  • Includes deferred fees for Membership Rewards program participants.
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Derivatives and Hedging Activities (Tables)
12 Months Ended
Dec. 31, 2013
Derivatives and Hedging Activities (Tables) [Abstract] '
Schedule of derivative instruments in statement of financial position, fair value '

The following table summarizes the total fair value, excluding interest accruals, of derivative assets and liabilities as of December 31:

   Other Assets Other Liabilities
   Fair Value Fair Value
(Millions) 2013 2012 2013 2012
Derivatives designated as hedging instruments:            
Interest rate contracts            
 Fair value hedges $ 455 $ 824 $ 2 $
Total return contract            
 Fair value hedge   8       19
Foreign exchange contracts            
 Net investment hedges   174   43   116   150
Total derivatives designated as hedging instruments   637   867   118   169
Derivatives not designated as hedging instruments:            
 Foreign exchange contracts, including certain embedded derivatives(a)   64   75   95   160
Total derivatives not designated as hedging instruments   64   75   95   160
Total derivatives, gross   701   942   213   329
Cash collateral netting(b)    (336)   (326)     (21)
Derivative asset and derivative liability netting(c)    (36)   (23)   (36)   (23)
Total derivatives, net(d)  $ 329 $ 593 $ 177 $ 285

  • Includes foreign currency derivatives embedded in certain operating agreements.
  • Represents the offsetting of derivative instruments and the right to reclaim cash collateral (a receivable) or the obligation to return cash collateral (a payable) arising from derivative instrument(s) executed with the same counterparty under an enforceable master netting arrangement. Additionally, the Company received noncash collateral in the form of security interest in U.S. Treasury securities with a fair value of nil and $335 million as of December 31, 2013 and 2012, respectively, none of which was sold or repledged. Such noncash collateral effectively further reduces the Company's risk exposure to $329 million and $258 million as of December 31, 2013 and 2012, respectively, but does not reduce the net exposure on the Company's Consolidated Balance Sheets. Additionally, the Company posted $26 million and nil as of December 31, 2013 and 2012, respectively, as initial margin on its centrally cleared interest rate swaps not netted against the derivative balances.
  • Represents the amount of netting of derivative assets and derivative liabilities executed with the same counterparty under an enforceable master netting arrangement.
  • The Company has no individually significant derivative counterparties and therefore, no significant risk exposure to any single derivative counterparty. The total net derivative assets and derivative liabilities are presented within other assets and other liabilities on the Company's Consolidated Balance Sheets.

 

 

 

 

Effect of fair value hedges on results of operations '

The following table summarizes the impact on the Consolidated Statements of Income associated with the Company's hedges of its fixed-rate long-term debt and its investment in ICBC for the years ended December 31:

  Gains (losses) recognized in income
(Millions) Derivative contract Hedged item Net hedge
  Income Statement Amount Income Statement Amount  ineffectiveness 
Derivative relationship Line Item 2013 2012 2011 Line Item 2013 2012  2011 2013 2012 2011
Interest rate contracts Other expenses   $(370) $ (178) $ 128 Other expenses   $351 $ 132 $ (102) $(19) $ (46) $ 26
Total return contract Other non-interest          Other non-interest                  
   revenues $15 $ (53) $ 100  revenues $(15) $ 54 $ (112) $ $ 1 $ (12)
                                
Derivative instruments gain loss recognized in income '

The following table summarizes the impact on pretax earnings of derivatives not designated as hedges, as reported on the Consolidated Statements of Income for the years ended December 31:

    Pretax gains (losses)
      Amount
Description (Millions)   Income Statement Line Item 2013 2012 2011
Interest rate contracts    Other expenses $ 1 $ (1) $ 3
Foreign exchange contracts (a) Interest and dividends on investment securities       9
     Interest expense on short-term borrowings       3
     Interest expense on long-term debt and other     (1)   130
     Other expenses   72   (56)   51
Total      $ 73 $ (58) $196

  • Foreign exchange contracts include embedded foreign currency derivatives. Gains (losses) on these embedded derivatives are included in other expenses.

 

 

 

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Guarantees (Tables)
12 Months Ended
Dec. 31, 2013
Guarantees (Tables) [Abstract] '
Information related to guarantees '

The following table provides information related to such guarantees as of December 31:

    Maximum potential  
 undiscounted future 
 payments(a)Related liability(b)
 (Billions)(Millions)
Type of Guarantee   2013 2012 2013 2012
Card and travel operations(c)  $44 $44 $88 $93
Other(d)   1  1  73  93
Total   $45 $45 $161 $186

  • Represents the notional amounts that could be lost under the guarantees and indemnifications if there were a total default by the guaranteed parties. The Merchant Protection guarantee is calculated using management's best estimate of maximum exposure based on all eligible claims as measured against annual billed business volumes.
  • Included in other liabilities on the Company's Consolidated Balance Sheets.
  • Primarily includes Return Protection and Merchant Protection.
  • Primarily includes guarantees related to the Company's business dispositions and real estate.

 

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Common and Preferred Shares and Warrants (Tables)
12 Months Ended
Dec. 31, 2013
Stockholders' Equity Note [Abstract] '
Authorized shares and a reconciliation of common shares issued and outstanding '

The following table shows authorized shares and provides a reconciliation of common shares issued and outstanding for the years ended December 31:

(Millions, except where indicated) 2013 2012 2011
Common shares authorized (billions)(a) 3.6 3.6 3.6
Shares issued and outstanding at beginning      
 of year 1,105  1,164  1,197
Repurchases of common shares (55)  (69)  (48)
Other, primarily stock option exercises      
 and restricted stock awards granted 14  10  15
Shares issued and outstanding as of      
 December 31 1,064  1,105  1,164

  • Of the common shares authorized but unissued as of December 31, 2013, approximately 63 million shares are reserved for issuance under employee stock and employee benefit plans.

 

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Changes in Accumulated Other Comprehensive (Loss) Income (Tables)
12 Months Ended
Dec. 31, 2013
Comprehensive Income (Loss), Net of Tax, Attributable to Parent [Abstract] '
Components of comprehensive income (loss), net of tax '

Changes in each component of AOCI for the three years ended December 31 were as follows:

(Millions), net of tax(a) Net Unrealized Gains (Losses) on Investment Securities Net Unrealized Gains (Losses) on Cash Flow Hedges Foreign Currency Translation Adjustments Net Unrealized Pension and Other Postretirement Benefit Losses Accumulated Other Comprehensive (Loss) Income
Balances as of December 31, 2010 $ 57 $ (7) $ (503) $ (464) $ (917)
Net unrealized gains (losses)   245   (2)         243
Reclassification for realized (gains) losses into earnings   (14)   8         (6)
Net translation of investments in foreign operations         (153)      (153)
Net losses related to hedges of investment in foreign operations         (26)      (26)
Pension and other postretirement benefit losses            (17)   (17)
Net change in accumulated other comprehensive (loss) income    231   6   (179)   (17)   41
Balances as of December 31, 2011   288   (1)   (682)   (481)   (876)
Net unrealized gains (losses)   106            106
Reclassification for realized (gains) losses into earnings   (79)   1   1      (77)
Net translation of investments in foreign operations         215      215
Net losses related to hedges of investment in foreign operations         (288)      (288)
Pension and other postretirement benefit losses            (7)   (7)
Net change in accumulated other comprehensive (loss) income    27   1   (72)   (7)   (51)
Balances as of December 31, 2012   315     (754)   (488)   (927)
Net unrealized gains (losses)   (159)            (159)
Reclassification for realized (gains) losses into earnings   (93)            (93)
Net translation of investments in foreign operations         (589)      (589)
Net gains related to hedges of investment in foreign operations         253      253
Pension and other postretirement benefit gains            89   89
Net change in accumulated other comprehensive (loss) income    (252)     (336)   89   (499)
Balances as of December 31, 2013 $ 63 $ $ (1,090) $ (399) $ (1,426)

  • The following table shows the tax impact for the three years ended December 31 for the changes in each component of accumulated other comprehensive (loss) income:

 (Millions) 2013 2012 2011
 Investment securities $ (142) $ 7 $ 149
 Cash flow hedges     1   3
 Foreign currency translation adjustments   (49)   24   (40)
 Net investment hedges   135   (176)   (14)
 Pension and other postretirement benefit losses   56     (7)
 Total tax impact $ $ (144) $ 91
Accumulated Other Comprehensive Loss Income Tax Effect Disclosure Text Block '

  • The following table shows the tax impact for the three years ended December 31 for the changes in each component of accumulated other comprehensive (loss) income:

 (Millions) 2013 2012 2011
 Investment securities $ (142) $ 7 $ 149
 Cash flow hedges     1   3
 Foreign currency translation adjustments   (49)   24   (40)
 Net investment hedges   135   (176)   (14)
 Pension and other postretirement benefit losses   56     (7)
 Total tax impact $ $ (144) $ 91
Reclassification out of accumulated other comprehensive (loss) income '

The following table presents the effects of reclassifications out of AOCI and into the Consolidated Statement of Income for the year ended December 31, 2013:

(Millions)     
Description Income Statement Line Item Amount
Net gain in AOCI reclassifications for previously unrealized net gains on investment securities Other non-interest revenues $ 145
Related income tax expense Income tax provision   (52)
Total   $ 93
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Restructuring Charges (Tables)
12 Months Ended
Dec. 31, 2013
Restructuring Charges (Tables) [Abstract] '
Restructuring Charges '

The following table summarizes the Company's restructuring reserves activity for the years ended December 31, 2013, 2012 and 2011:

(Millions) Severance(a) Other(b) Total
Liability balance as of December 31, 2010 $ 199 $ 16 $ 215
 Restructuring charges, net of $27 in revisions(c)   96   23   119
 Payments   (121)   (8)   (129)
 Other non-cash(d)   (4)   (1)   (5)
Liability balance as of December 31, 2011   170   30   200
 Restructuring charges, net of $16 in revisions(c)   366   37   403
 Payments   (124)   (9)   (133)
Liability balance as of December 31, 2012   412   58   470
 Restructuring charges, $4 in revisions(c)   (7)   3   (4)
 Payments   (206)   (23)   (229)
 Other non-cash(d)   (3)   (1)   (4)
Liability balance as of December 31, 2013(e) $ 196 $ 37   $ 233

  • Accounted for in accordance with GAAP governing the accounting for nonretirement postemployment benefits and for costs associated with exit or disposal activities.
  • Other primarily includes facility exit and contract termination costs.
  • Revisions primarily relate to higher than anticipated redeployments of displaced employees to other positions within the Company, business changes and modifications to existing initiatives.
  • Consists primarily of foreign exchange impacts.
  • The majority of cash payments related to the remaining restructuring liabilities are expected to be completed in 2014, and to a lesser extent certain contractual long-term severance arrangements and lease obligations are expected to be completed in 2015 and 2019, respectively.

 

Restructuring charges, by reportable segment '

The following table summarizes the Company's restructuring charges, net of revisions, by reportable operating segment and Corporate & Other for the year ended December 31, 2013, and the cumulative amounts relating to the restructuring programs that were in progress during 2013 and initiated at various dates between 2009 and 2013.

 

     Cumulative Restructuring Expense Incurred To Date On 
   2013 In-Progress Restructuring Programs 
  Total Restructuring          
  Charges, net           
(Millions) revisions  Severance  Other  Total 
USCS $ (7) $ 71 $ 6 $ 77 
ICS   (8)   110   1   111 
GCS   (4)   204   18   222 
GNMS   7   55     55 
Corporate & Other   8   89   68   157 (a)
Total $ (4) $ 529 $ 93 $ 622 (b)

  • Corporate & Other includes certain severance and other charges of $147 million related to Company-wide support functions which were not allocated to the Company's reportable operating segments, as these were corporate initiatives, which is consistent with how such charges were reported internally.
  • As of December 31, 2013, the total expenses to be incurred for previously approved restructuring activities that were in progress are not expected to be materially different than the cumulative expenses incurred to date for these programs.
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Income Taxes (Tables)
12 Months Ended
Dec. 31, 2013
Income Taxes (Tables) [Abstract] '
Components of income tax expense '

The components of income tax expense for the years ended December 31 included in the Consolidated Statements of Income were as follows:

(Millions)  2013  2012  2011
Current income tax expense:         
 U.S. federal $ 1,730 $ 982 $ 958
 U.S. state and local   288   189   156
 Non-U.S.   514   445   434
  Total current income tax expense   2,532   1,616   1,548
Deferred income tax expense (benefit):         
 U.S. federal   113   359   464
 U.S. state and local   4   39   68
 Non-U.S.   (120)   (45)   (23)
  Total deferred income tax expense   (3)   353   509
Total income tax expense on         
 continuing operations $ 2,529 $ 1,969 $ 2,057
Income tax benefit from         
 discontinued operations $ $ $ (36)
Effective income tax rate '

A reconciliation of the U.S. federal statutory rate of 35 percent to the Company's actual income tax rate for the years ended December 31 on continuing operations was as follows:

    2013 2012 2011 
U.S. statutory federal income tax rate  35.0% 35.0% 35.0%
Increase (decrease) in taxes resulting from:       
 Tax-exempt income  (1.6)  (1.6)  (1.5) 
 State and local income taxes, net of       
  federal benefit  3.1  2.5  2.6 
 Non-U.S. subsidiaries earnings(a)  (2.8)  (5.2)  (4.4) 
 Tax settlements(b)  (1.9)  (0.2)  (1.9) 
 All other  0.3   (0.2) 
  Actual tax rates(a)  32.1% 30.5% 29.6%

  • Results for all years primarily included tax benefits associated with the undistributed earnings of certain non-U.S. subsidiaries that were deemed to be reinvested indefinitely. In addition, 2012 and 2011 included tax benefits of $146 million and $77 million, which decreased the actual tax rates by 2.3 percent and 1.1 percent, respectively, related to the realization of certain foreign tax credits.
  • Relates to the resolution of tax matters in various jurisdictions.
Components of deferred tax assets and liabilities '

The significant components of deferred tax assets and liabilities as of December 31 are reflected in the following table:

(Millions)  2013  2012
Deferred tax assets:      
 Reserves not yet deducted for tax purposes $ 3,813 $ 3,828
 Employee compensation and benefits   721   761
 Other   546   537
  Gross deferred tax assets   5,080   5,126
  Valuation allowance   (121)   (162)
  Deferred tax assets after valuation allowance   4,959   4,964
Deferred tax liabilities:      
 Intangibles and fixed assets   1,325   1,346
 Deferred revenue   453   403
 Deferred interest   363   378
 Asset Securitization   130   73
 Other   245   306
  Gross deferred tax liabilities   2,516   2,506
Net deferred tax assets $ 2,443 $ 2,458
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Earnings Per Common Share (EPS) (Tables)
12 Months Ended
Dec. 31, 2013
Earnings Per Share Reconciliation [Abstract] '
Computation of basic and diluted EPS '

The computations of basic and diluted EPS for the years ended December 31 were as follows:

 

(Millions, except per share amounts)   2013  2012  2011
Numerator:           
 Basic and diluted:           
  Income from continuing operations   $5,359 $4,482 $4,899
  Earnings allocated to participating         
   share awards(a)  (47)  (49)   (58)
  Income from discontinued           
   operations, net of tax      36
  Net income attributable to common           
   shareholders   $5,312 $4,433 $4,877
Denominator:(a)         
 Basic: Weighted-average common stock    1,082  1,135  1,178
 Add: Weighted-average stock options(b)  7  6  6
 Diluted    1,089  1,141  1,184
                
Basic EPS:         
 Income from continuing operations         
  attributable to common shareholders   $4.91 $3.91 $4.11
 Income from discontinued operations         0.03
 Net income attributable to common          
  shareholders   $4.91 $3.91 $4.14
                
Diluted EPS:         
 Income from continuing operations         
  attributable to common shareholders $4.88 $3.89 $4.09
 Income from discontinued operations         0.03
 Net income attributable to common         
  shareholders   $4.88 $3.89 $4.12

  • The Company's unvested restricted stock awards, which include the right to receive non-forfeitable dividends or dividend equivalents, are considered participating securities. Calculations of EPS under the two-class method exclude from the numerator any dividends paid or owed on participating securities and any undistributed earnings considered to be attributable to participating securities. The related participating securities are similarly excluded from the denominator.
  • For the years ended December 31, 2013, 2012 and 2011, the dilutive effect of unexercised stock options excludes 0.1 million, 7.6 million and 19.2 million options, respectively, from the computation of EPS because inclusion of the options would have been anti-dilutive.

 

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Details of Certain Consolidated Statements of Income Lines (Tables)
12 Months Ended
Dec. 31, 2013
Other Cost And Expense Dsclosure Operating [Abstract] '
Details of other commissions and fees '

The following is a detail of other commissions and fees for the years ended December 31:

(Millions) 2013 2012 2011
Foreign currency conversion revenue $877 $ 855 $ 861
Delinquency fees  667   604   567
Service fees  375   362   355
Other(a)  495   496   486
 Total other commissions and fees $2,414 $ 2,317 $ 2,269
           

  • Other primarily includes fee revenue from the Loyalty Partner business and fees related to Membership Rewards programs.

 

Details of other revenues '

The following is a detail of other revenues for the years ended December 31:

(Millions) 2013 2012 2011
Global Network Services partner revenues $650 $664 $655
Net gain on investment securities  136  126   16
Other(a)  1,488  1,635   1,493
 Total other revenues $2,274 $2,425 $ 2,164
           

  • Other includes revenues arising from insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, publishing revenues and other miscellaneous revenue and fees.

 

Detail of marketing, promotion, rewards and Card Member services '

The following is a detail of marketing, promotion, rewards and Card Member services for the years ended December 31:

 

(Millions) 2013 2012 2011
Marketing and promotion $3,043 $2,890 $2,996
Card Member rewards  6,457  6,282  6,218
Card Member services  767  772  716
 Total marketing, promotion, rewards and         
  Card Member services $10,267 $9,944 $9,930
Detail of other, net expense '

The following is a detail of other, net for the years ended December 31:

(Millions) 2013 2012 2011
Professional services $3,102 $2,963 $2,951
Occupancy and equipment  1,904  1,823  1,685
Communications  379  383  378
MasterCard and Visa settlements,         
 net of legal fees       (562)
Other(a)  1,133  1,404  1,260
 Total other, net $6,518 $6,573 $5,712

  • Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations, litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner expenses.

 

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Stock Plans (Tables)
12 Months Ended
Dec. 31, 2013
Stock Plans Tables [Abstract] '
Summary of Stock Option and RSA Activity '

A summary of stock option and RSA activity as of December 31, 2013, and changes during the year is presented below:

   Stock Options RSAs
(Shares in thousands) Shares Weighted-Average Exercise Price Shares Weighted- Average Grant Price
Outstanding as of          
 December 31, 2012  31,861 $43.62  11,800 $40.31
Granted  463   61.76  3,867   60.13
Exercised/vested  (13,672)   42.39  (5,559)   33.24
Forfeited  (22)   39.25  (530)   50.31
Expired  (15)   45.61   
Outstanding as of          
 December 31, 2013  18,615   44.98  9,578 $ 51.88
Options vested and           
 expected to vest as of           
  December 31, 2013 18,600   44.98   
Options exercisable as of          
 December 31, 2013 16,842 $ 44.51   
Weighted-average remaining contractual life and aggregate intrinsic value of the Company's stock options outstanding, exerciseable, and vested and expected to vest '

 

 

The weighted-average remaining contractual life and the aggregate intrinsic value (the amount by which the fair value of the Company's stock exceeds the exercise price of the option) of the stock options outstanding, exercisable, and vested and expected to vest as of December 31, 2013 are as follows:

   Outstanding Exercisable Vested and Expected to Vest
Weighted-average remaining         
 contractual life (in years)  4.4  4.0  4.4
Aggregate intrinsic value (millions) $852 $778 $851
Weighted Average Assumptions Used '

 

 

The fair value of each option is estimated on the date of grant using a Black-Scholes-Merton option-pricing model. The following weighted-average assumptions were used for grants issued in 2013, 2012 and 2011, the majority of which were granted in the beginning of each year:

  2013 2012 2011 
Dividend yield  1.41.5 1.6
Expected volatility(a)  3941 40
Risk-free interest rate  1.31.3 2.3
Expected life of stock option (in years)(b)  6.3  6.3  6.2 
Weighted-average fair value per option $21.11 $17.48 $16.21 

  • The expected volatility is based on both weighted historical and implied volatilities of the Company's common stock price.
  • In 2013, 2012 and 2011, the expected life of stock options was determined using both historical data and expectations of option exercise behavior.
Summary of Stock Plan Expenses '

The components of the Company's total stock-based compensation expense (net of forfeitures) for the years ended December 31 are as follows:

(Millions) 2013 2012 2011
Restricted stock awards(a) $208 $197 $176
Stock options(a)  23  29  40
Liability-based awards  119  70  83
Performance/market-based         
 stock options    1  2
Total stock-based          
 compensation expense(b) $350 $297 $301

  • As of December 31, 2013, the total unrecognized compensation cost related to unvested RSAs and options of $232 million and $14 million, respectively, will be recognized ratably over the weighted-average remaining vesting period of 2.1 years and 1.8 years, respectively.
  • The total income tax benefit recognized in the Consolidated Statements of Income for stock-based compensation arrangements for the years ended December 31, 2013, 2012 and 2011 was $127 million, $107 million and $105 million, respectively.

 

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Significant Credit Concentrations (Tables)
12 Months Ended
Dec. 31, 2013
Significant Credit Concentrations (Tables) [Abstract] '
Maximum credit exposure by category '

The following table details the Company's maximum credit exposure by category, including the credit exposure associated with derivative financial instruments, as of December 31:

(Billions) 2013 2012
On-balance sheet:      
Individuals(a) $ 98 $ 95
Financial institutions(b)   22   25
U.S. Government and agencies(c)   4   5
All other(d)   17   16
Total on-balance sheet(e)   141  141
Unused lines-of-credit ― individuals(f) $ 265 $253

  • Individuals primarily include Card Member loans and receivables.
  • Financial institutions primarily include debt obligations of banks, broker-dealers, insurance companies and savings and loan associations.
  • U.S. Government and agencies represent debt obligations of the U.S. Government and its agencies, states and municipalities and government-sponsored entities.
  • All other primarily includes Card Member receivables from other corporate institutions.
  • Certain distinctions between categories require management judgment.
  • Because charge card products generally have no preset spending limit, the associated credit limit on charge products is not quantifiable. Therefore, the quantified unused line-of-credit amounts only include the approximate credit line available on lending products.
Card Member loans and receivables exposure '

The following table details the Company's Card Member loans and receivables exposure (including unused lines-of-credit on Card Member loans) in the U.S. and outside the U.S. as of December 31:

(Billions) 2013 2012
On-balance sheet:      
U.S. $ 89 $ 85
Non-U.S.   22   23
On-balance sheet(a)(b)   111  108
Unused lines-of-credit ― individuals:      
U.S.   219   208
Non-U.S.   46   45
Total unused lines-of-credit ― individuals $ 265 $253

  • Represents Card Member loans to individuals as well as receivables from individuals and corporate institutions as discussed in footnotes (a) and (d) from the previous table.
  • The remainder of the Company's on-balance sheet exposure includes cash, investments, other loans, other receivables and other assets including derivative financial instruments. These balances are primarily within the U.S.

 

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Regulatory Matters and Capital Adequacy (Tables)
12 Months Ended
Dec. 31, 2013
Schedule Of Compliance With Regulatory Capital Requirements Under Banking Regulations [Abstract] '
Regulatory capital ratios '

The following table presents the regulatory capital ratios for the Company and the Banks:

    Tier 1  Total Tier 1 Total Tier 1 
(Millions, except percentages)  capital  capital capital ratio capital ratio leverage ratio 
December 31, 2013:             
 American Express Company $ 16,174 $ 18,585  12.5 14.4 10.9
 American Express Centurion Bank   6,366   6,765  19.9  21.2  19.0 
 American Express Bank, FSB   6,744   7,662  15.6  17.7  17.5 (a)
December 31, 2012:             
 American Express Company $14,920 $17,349 11.913.810.2
 American Express Centurion Bank  5,814  6,227 17.6 18.9 17.0 
 American Express Bank, FSB  6,649  7,556 16.5 18.7 17.5 (a)
               
Well-capitalized ratios(c)       6.010.05.0(b)
Minimum capital ratios(c)       4.08.04.0

  • FSB leverage ratio is calculated using ending total assets as prescribed by OCC regulations applicable to federal savings banks.
  • Represents requirements for banking subsidiaries to be considered “well-capitalized” pursuant to regulations issued under the Federal Deposit Insurance Corporation Improvement Act. There is no “well-capitalized” definition for the Tier 1 leverage ratio for a bank holding company.
  • As defined by the regulations issued by the Federal Reserve, OCC and FDIC.
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Commitments and Contigencies (Tables)
12 Months Ended
Dec. 31, 2013
Leases, Operating [Abstract] '
Minimum aggregate rental commitment under noncancelable operating leases '

As of December 31, 2013, the minimum aggregate rental commitment under all noncancelable operating leases (net of subleases of $23 million) was as follows:

(Millions)  
2014 $237
2015  196
2016  157
2017  132
2018  114
Thereafter  922
Total $1,758
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Reportable Operating Segment (Tables)
12 Months Ended
Dec. 31, 2013
Reportable Operating Segments And Geographic Operations (Tables) [Abstract] '
Operating segment information '

The following table presents certain selected financial information as of or for the years ended December 31, 2013, 2012 and 2011:

              Corporate &   
(Millions, except where indicated) USCS ICS GCS GNMS Other (a)Consolidated
2013                  
Non-interest revenues $ 12,123 $ 4,644 $ 5,085 $ 5,229 $ 846 $ 27,927
Interest income   5,565   1,118   13   32   277   7,005
Interest expense   693   361   245   (252)   911   1,958
Total revenues net of interest expense   16,995   5,401   4,853   5,513   212   32,974
Total provision   1,417   444   159   69   21   2,110
Pretax income (loss) from continuing operations   4,994   643   1,244   2,469   (1,462)   7,888
Income tax provision (benefit)   1,801   12   384   894   (562)   2,529
Income (loss) from continuing operations   3,193   631   860   1,575   (900)   5,359
Total equity (billions)  9.3  3.1  3.7  2.0  1.4  19.5
2012                  
Non-interest revenues  11,469  4,561  4,995  5,005   897  26,927
Interest income  5,342  1,147  11  23   331  6,854
Interest expense  765  402  257  (243)   1,045  2,226
Total revenues net of interest expense  16,046  5,306  4,749  5,271   183  31,555
Total provision  1,429  330  136  74   21  1,990
Pretax income (loss) from continuing operations  4,069  659  960  2,219   (1,456)  6,451
Income tax provision (benefit)  1,477  25  316  776   (625)  1,969
Income (loss) from continuing operations  2,592  634  644  1,443   (831)  4,482
Total equity (billions)  8.7  2.9  3.6  2.0  1.7  18.9
2011                  
Non-interest revenues  10,804  4,470  4,880  4,713   719  25,586
Interest income  5,074  1,195  9  5  413  6,696
Interest expense  807  426  264   (224)   1,047  2,320
Total revenues net of interest expense  15,071  5,239  4,625  4,942  85  29,962
Total provision  687  268  76  75  6  1,112
Pretax income (loss) from continuing operations  4,129  762  1075  1,979   (989)  6,956
Income tax provision (benefit)   1,449   39  337  686   (454)  2,057
Income (loss) from continuing operations  2,680  723  738  1,293   (535)  4,899
Total equity (billions) $8.8 $2.8 $3.6 $2.0 $1.6 $18.8

  • Corporate & Other includes adjustments and eliminations for intersegment activity.
Total revenues net of interest expense and pretax income '

The following table presents the Company's total revenues net of interest expense and pretax income (loss) from continuing operations in different geographic regions:

(Millions) U.S. EMEA (a)JAPA (a)LACC (a)Other Unallocated (b)Consolidated
2013(c)                  
 Total revenues net of interest expense $ 23,745 $ 3,700 $ 2,952 $ 2,900 $ (323) $ 32,974
 Pretax income (loss) from continuing operations   7,679   524   488   701   (1,504)   7,888
2012(c)                  
 Total revenues net of interest expense $ 22,631 $ 3,594 $ 3,106 $ 2,774 $ (550) $31,555
 Pretax income (loss) from continuing operations   6,468   505   426   605   (1,553)  6,451
2011(c)                  
 Total revenues net of interest expense $ 21,254 $ 3,551 $ 3,071 $ 2,706 $ (620) $29,962
 Pretax income (loss) from continuing operations   6,971   620   430   583   (1,648)  6,956

  • EMEA represents Europe, the Middle East and Africa; JAPA represents Japan, Asia/Pacific and Australia; and LACC represents Latin America, Canada and the Caribbean.
  • Other Unallocated includes net costs which are not directly allocable to specific geographic regions, including costs related to the net negative interest spread on excess liquidity funding and executive office operations expenses.
  • The data in the above table is, in part, based upon internal allocations, which necessarily involve management's judgment.
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Parent Company (Tables)
12 Months Ended
Dec. 31, 2013
Parent Company (Tables) [Abstract] '
Condensed Statements of Income '

PARENT COMPANY CONDENSED STATEMENTS OF INCOME

Years Ended December 31 (Millions) 2013 2012 2011
Revenues         
 Non-interest revenues         
  Gain on sale of securities $ 135 $ 121 $ 15
  Other   5   (12)   3
Total non-interest revenues   140   109   18
Interest income   134   137   142
Interest expense   (583)   (609)   (633)
Total revenues net of interest expense   (309)   (363)   (473)
Expenses         
 Salaries and employee benefits   206   165   173
 Other   261   214   186
Total   467   379   359
Pretax loss   (776)   (742)   (832)
Income tax benefit   (297)   (258)   (346)
Net loss before equity in net income of         
 subsidiaries and affiliates   (479)   (484)   (486)
Equity in net income of subsidiaries and          
 affiliates   5,838   4,966   5,385
Income from continuing operations   5,359   4,482   4,899
Income from discontinued operations,         
 net of tax       36
Net income $ 5,359 $ 4,482 $ 4,935
Condensed Balance Sheets '

PARENT COMPANY CONDENSED BALANCE SHEETS

As of December 31 (Millions) 2013 2012
Assets      
Cash and cash equivalents $ 6,076 $ 4,797
Investment securities   123  296
Equity in net assets of subsidiaries and       
 affiliates of continuing operations   19,571  19,087
Accounts receivable, less reserves   378  655
Premises and equipment, less accumulated       
 depreciation: 2013, $76; 2012, $59   136  117
Loans to subsidiaries and affiliates   5,236   6,733
Due from subsidiaries and affiliates   1,126  1,189
Other assets   335  441
Total assets   32,981  33,315
Liabilities and Shareholders’ Equity      
Liabilities      
Accounts payable and other liabilities   1,386  1,474
Due to subsidiaries and affiliates   926  1,069
Short-term debt of subsidiaries and affiliates   819   2,316
Long-term debt   10,354  9,570
 Total liabilities   13,485  14,429
Shareholders’ equity      
Common shares   213  221
Additional paid-in capital   12,202  12,067
Retained earnings   8,507  7,525
Accumulated other comprehensive loss   (1,426)   (927)
 Total shareholders’ equity   19,496  18,886
Total liabilities and shareholders’ equity $ 32,981 $33,315
Condensed Cash Flows '

PARENT COMPANY CONDENSED STATEMENTS OF CASH FLOWS

Years Ended December 31 (Millions)  2013  2012  2011
Cash Flows from Operating Activities         
Net income $ 5,359 $4,482 $4,935
Adjustments to reconcile net income to cash provided by operating activities:         
 Equity in net income of subsidiaries and affiliates:         
  — Continuing operations   (5,838)  (4,966)  (5,385)
  — Discontinued operations       (36)
 Dividends received from subsidiaries and affiliates   4,768  3,355  3,773
 Gain on sale of securities   (135)  (121)   (15)
 Other operating activities, primarily with subsidiaries and affiliates   324  196  671
 Premium paid on debt exchange     (541)  
Net cash provided by operating activities   4,478  2,405  3,943
Cash Flows from Investing Activities         
Sale of investments   157  118  20
Purchase of investments      (2)
Purchase of premises and equipment   (39)  (38)  (35)
Loans to subsidiaries and affiliates   1,498  (1,601)  (189)
Investments in subsidiaries and affiliates    (11)   (18)
Net cash provided by (used in) investing activities   1,616  (1,532)  (224)
Cash Flows from Financing Activities         
Issuance/(principal payments) of/on long-term debt   843     (400)
Short-term debt of subsidiaries and affiliates   (1,497)  1,421  895
Issuance of American Express common shares and other   721  443  594
Repurchase of American Express common shares   (3,943)  (3,952)  (2,300)
Dividends paid   (939)  (902)  (861)
Net cash used in financing activities   (4,815)  (2,990)  (2,072)
Net increase (decrease) in cash and cash equivalents   1,279  (2,117)  1,647
Cash and cash equivalents at beginning of year  4,797  6,914  5,267
Cash and cash equivalents at end of year $6,076 $4,797 $6,914
           
Supplemental cash flow information         
Non-cash financing activities         
 Impact of debt exchange on long-term debt $ $ 439 $
           
           
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Quarterly Financial Data (unaudited) (Tables)
12 Months Ended
Dec. 31, 2013
Quartertly Financial Data [Abstract] '
Quarterly financial data '
(Millions, except per share amounts) 2013 2012
Quarters Ended   12/31  9/30  6/30  3/31  12/31(b) 9/30  6/30  3/31
Total revenues net of interest expense $ 8,547 $ 8,301 $ 8,245 $ 7,881 $ 8,141$ 7,862 $ 7,965 $ 7,587
Pretax income   1,980   2,004   1,995   1,909   929  1,870   1,879   1,773
Net income   1,308   1,366   1,405   1,280   637  1,250   1,339   1,256
Earnings Per Common Share — Basic:                       
 Net income attributable to common                       
  shareholders(a) $ 1.22 $ 1.26 $ 1.28 $ 1.15 $ 0.57$ 1.10 $ 1.16 $ 1.07
Earnings Per Common Share — Diluted:                       
 Net income attributable to common                       
  shareholders(a)   1.21   1.25   1.27   1.15   0.56  1.09   1.15   1.07
Cash dividends declared per common share   0.23   0.23   0.23   0.20   0.20  0.20   0.20   0.20
Common share price:                       
  High   90.79   78.63   78.61   67.48   59.40  59.73   61.42   59.26
  Low $ 72.08 $ 71.47 $ 63.43 $ 58.31 $ 53.02$ 54.35 $ 53.18 $ 47.40

  • Represents net income, less earnings allocated to participating share awards of $11 million for the quarter ended December 31, 2013, $12 million for the quarter ended September 30, 2013, $13 million for the quarter ended June 30, 2013, $11 million for the quarter ended March 31, 2013, $7 million for the quarter ended December 31, 2012, and $14 million for each of the quarters ended September 30, 2012, June 30, 2012 and March 31, 2012.
  • The results of operations for the quarter ended December 31, 2012 included a $400 million restructuring charge ($287 million after-tax), a $342 million Membership Rewards expense ($212 million after-tax) and $153 million ($95 million after-tax) of Card Member reimbursements. The $153 million includes amounts related to prior periods, with $49 million relating to the first three quarters of 2012 and $83 million relating to periods prior to January 1, 2012. The Company has assessed the materiality of these errors on all prior periods and concluded that the impact was not material to those prior periods or to any quarter or full year for 2012.

 

 

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Summary of Significant Accounting Policies (Details Textuals) (USD $)
In Thousands, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Property, Plant and Equipment [Line Items] ' ' '
Original maturities of cash and cash equivalents '90 days or less ' '
Net foreign currency transaction gain $ 108,000 $ 120,000 $ 145,000
Software [Member] ' ' '
Property, Plant and Equipment [Line Items] ' ' '
Property, Plant and Equipment, Useful Life '5 years 0 months 0 days ' '
Equipment [Member] | Minimum [Member] ' ' '
Property, Plant and Equipment [Line Items] ' ' '
Property, Plant and Equipment, Useful Life '3 years 0 months 0 days ' '
Equipment [Member] | Maximum [Member] ' ' '
Property, Plant and Equipment [Line Items] ' ' '
Property, Plant and Equipment, Useful Life '10 years 0 months 0 days ' '
Building [Member] | Minimum [Member] ' ' '
Property, Plant and Equipment [Line Items] ' ' '
Property, Plant and Equipment, Useful Life '30 years 0 months 0 days ' '
Building [Member] | Maximum [Member] ' ' '
Property, Plant and Equipment [Line Items] ' ' '
Property, Plant and Equipment, Useful Life '50 years 0 months 0 days ' '
Leasehold Improvements [Member] | Minimum [Member] ' ' '
Property, Plant and Equipment [Line Items] ' ' '
Property, Plant and Equipment, Useful Life '5 years 0 months 0 days ' '
Leasehold Improvements [Member] | Maximum [Member] ' ' '
Property, Plant and Equipment [Line Items] ' ' '
Property, Plant and Equipment, Useful Life '10 years 0 months 0 days ' '
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Acquisitions and Divestitures (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2013
International Card Services [Member]
Dec. 31, 2012
International Card Services [Member]
Dec. 31, 2011
International Card Services [Member]
Dec. 31, 2013
Loyalty Partner Acquisition [Member]
International Card Services [Member]
Mar. 01, 2011
Loyalty Partner Acquisition [Member]
International Card Services [Member]
Assets acquired and liabilities assumed for acquisitions ' ' ' ' ' ' ' '
Goodwill $ 3,198 $ 3,181 $ 3,172 $ 1,052 $ 1,031 $ 1,023 ' $ 539
Definite-lived intangible assets 817 993 ' ' ' ' ' 295
Other assets 1,957 1,665 ' ' ' ' ' 208
Total assets 153,375 153,140 ' ' ' ' ' 1,042
Total liabilities (including NCI) 133,879 134,254 ' ' ' ' ' 426
Net assets acquired ' ' ' ' ' ' ' 616
Acquisition Textuals [Abstract] ' ' ' ' ' ' ' '
Total consideration ' ' ' ' ' ' ' 616
Non-controlling equity interest, fair value ' ' ' ' ' ' ' 148
Cash payment due to extinguishing a portion of NCI ' ' ' ' ' ' 132 '
Long-term liability incurred as a cause of the extinguishment of a portion of NCI ' ' ' ' ' ' 121 '
Reduction in equity due to extinguishment of a portion of NCI ' ' ' ' ' ' $ 107 '
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Acquisitions and Divestitures (Details Textuals) (Subsequent Event [Member])
Dec. 31, 2013
Subsequent Event [Member] '
Subsequent Event [Line Items] '
Ownership percentage by the Company 50.00%
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Fair Values (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Investment securities: ' '
Equity securities $ 124 $ 296
Debt securities and other 4,892 5,318
Derivative assets 701 942
Total assets 5,717 6,556
Level 1 [Member] ' '
Investment securities: ' '
Equity securities 124 296
Debt securities and other 320 338
Derivative assets 0 0
Total assets 444 634
Level 2 [Member] ' '
Investment securities: ' '
Equity securities 0 0
Debt securities and other 4,572 4,980
Derivative assets 701 942
Total assets 5,273 5,922
Level 3 [Member] ' '
Investment securities: ' '
Total assets $ 0 $ 0
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Fair Values (Details 1) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Liabilities [Abstract] ' '
Derivative liabilities $ 213 $ 329
Total liabilities 213 329
Level 1 [Member] ' '
Liabilities [Abstract] ' '
Derivative liabilities 0 0
Total liabilities 0 0
Level 2 [Member] ' '
Liabilities [Abstract] ' '
Derivative liabilities 213 329
Total liabilities 213 329
Level 3 [Member] ' '
Liabilities [Abstract] ' '
Total liabilities $ 0 $ 0
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Fair Values (Details 2) (USD $)
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Financial assets for which carrying values equal or approximate fair value ' ' ' '
Cash and cash equivalents $ 19,486,000,000 $ 22,250,000,000 $ 24,893,000,000 $ 16,356,000,000
Financial liabilities carried at other than fair value ' ' ' '
Certificates of deposit 7,421,000,000 ' ' '
Long-term debt 55,330,000,000 58,973,000,000 ' '
Fair Values (Textuals) [Abstract] ' ' ' '
Accounts receivable, less reserves 43,777,000,000 42,338,000,000 ' '
Card Member loans, net 65,977,000,000 63,758,000,000 ' '
Variable Interest Enterprise [Member] ' ' ' '
Financial liabilities carried at other than fair value ' ' ' '
Long-term debt 18,690,000,000 19,277,000,000 ' '
Fair Values (Textuals) [Abstract] ' ' ' '
Accounts receivable, less reserves 7,300,000,000 8,000,000,000 ' '
Carrying Value [Member] ' ' ' '
Financial assets for which carrying values equal or approximate fair value ' ' ' '
Other financial assets 48,000,000,000 47,000,000,000 ' '
Financial assets carried at other than fair value ' ' ' '
Loans, net 67,000,000,000 64,000,000,000 ' '
Financial Liabilities: ' ' ' '
Financial liabilities for which carrying values equal or approximate fair value 60,000,000,000 55,000,000,000 ' '
Financial liabilities carried at other than fair value ' ' ' '
Certificates of deposit ' 10,000,000,000 ' '
Long-term debt 55,000,000,000 59,000,000,000 ' '
Estimate of Fair Value, Fair Value Disclosure [Member] ' ' ' '
Financial assets for which carrying values equal or approximate fair value ' ' ' '
Cash and cash equivalents 19,000,000,000 22,000,000,000 ' '
Other financial assets 48,000,000,000 47,000,000,000 ' '
Financial assets carried at other than fair value ' ' ' '
Loans, net 67,000,000,000 65,000,000,000 ' '
Financial Liabilities: ' ' ' '
Financial liabilities for which carrying values equal or approximate fair value 60,000,000,000 55,000,000,000 ' '
Financial liabilities carried at other than fair value ' ' ' '
Certificates of deposit 8,000,000,000 10,000,000,000 ' '
Long-term debt 58,000,000,000 62,000,000,000 ' '
Estimate of Fair Value, Fair Value Disclosure [Member] | Variable Interest Enterprise [Member] ' ' ' '
Financial liabilities carried at other than fair value ' ' ' '
Long-term debt 18,800,000,000 19,500,000,000 ' '
Fair Values (Textuals) [Abstract] ' ' ' '
Card Member loans, net 31,000,000,000 32,400,000,000 ' '
Level 1 [Member] ' ' ' '
Financial assets for which carrying values equal or approximate fair value ' ' ' '
Cash and cash equivalents 17,000,000,000 21,000,000,000 ' '
Other financial assets 0 0 ' '
Financial assets carried at other than fair value ' ' ' '
Loans, net 0 0 ' '
Financial Liabilities: ' ' ' '
Financial liabilities for which carrying values equal or approximate fair value 0 0 ' '
Financial liabilities carried at other than fair value ' ' ' '
Certificates of deposit 0 0 ' '
Long-term debt 0 0 ' '
Level 2 [Member] ' ' ' '
Financial assets for which carrying values equal or approximate fair value ' ' ' '
Cash and cash equivalents 2,000,000,000 1,000,000,000 ' '
Other financial assets 48,000,000,000 47,000,000,000 ' '
Financial assets carried at other than fair value ' ' ' '
Loans, net 0 0 ' '
Financial Liabilities: ' ' ' '
Financial liabilities for which carrying values equal or approximate fair value 60,000,000,000 55,000,000,000 ' '
Financial liabilities carried at other than fair value ' ' ' '
Certificates of deposit 8,000,000,000 10,000,000,000 ' '
Long-term debt 58,000,000,000 62,000,000,000 ' '
Level 3 [Member] ' ' ' '
Financial assets for which carrying values equal or approximate fair value ' ' ' '
Cash and cash equivalents 0 0 ' '
Other financial assets 0 0 ' '
Financial assets carried at other than fair value ' ' ' '
Loans, net 67,000,000,000 65,000,000,000 ' '
Financial Liabilities: ' ' ' '
Financial liabilities for which carrying values equal or approximate fair value 0 0 ' '
Financial liabilities carried at other than fair value ' ' ' '
Certificates of deposit 0 0 ' '
Long-term debt $ 0 $ 0 ' '
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Fair Values (Details Textuals) (Fair Value, Measurements, Nonrecurring [Member], USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Fair Value, Measurements, Nonrecurring [Member] ' '
Fair Value Assets Measured On Recurring Basis Financial Statement Captions [Line Items] ' '
Assets measured at fair value for impairment $ 0 $ 0
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Accounts Receivable and Loans (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Accounts receivable segment information ' ' ' '
Card Member receivables $ 44,163 $ 42,766 ' '
Less: Reserve for losses 386 428 438 386
Card Member receivables, net 43,777 42,338 ' '
Other receivables, net 3,408 3,576 ' '
Accounts Receivable and Loans Textuals [Abstract] ' ' ' '
Other receivables, reserves 71 86 ' '
Variable Interest Enterprise [Member] ' ' ' '
Accounts receivable segment information ' ' ' '
Card Member receivables 7,329 8,012 ' '
Card Member receivables, net 7,300 8,000 ' '
U S Card Services [Member] ' ' ' '
Accounts receivable segment information ' ' ' '
Card Member receivables 21,842 21,124 ' '
U S Card Services [Member] | Variable Interest Enterprise [Member] ' ' ' '
Accounts Receivable and Loans Textuals [Abstract] ' ' ' '
Gross Card Member receivables available to settle the obligations of a variable interest entity 7,300 7,500 ' '
International Card Services [Member] ' ' ' '
Accounts receivable segment information ' ' ' '
Card Member receivables 7,771 7,778 ' '
Global Commercial Services [Member] ' ' ' '
Accounts receivable segment information ' ' ' '
Card Member receivables 14,391 13,671 ' '
Global Commercial Services [Member] | Airline [Member] ' ' ' '
Accounts Receivable and Loans Textuals [Abstract] ' ' ' '
Gross Card Member receivables available to settle the obligations of a variable interest entity 836 913 ' '
Global Commercial Services [Member] | Airline [Member] | Delta [Member] ' ' ' '
Accounts Receivable and Loans Textuals [Abstract] ' ' ' '
Gross Card Member receivables available to settle the obligations of a variable interest entity 628 676 ' '
Global Commercial Services [Member] | Variable Interest Enterprise [Member] ' ' ' '
Accounts Receivable and Loans Textuals [Abstract] ' ' ' '
Gross Card Member receivables available to settle the obligations of a variable interest entity ' 476 ' '
Global Network And Merchant Services [Member] ' ' ' '
Accounts receivable segment information ' ' ' '
Card Member receivables 159 193 ' '
Global Network And Merchant Services [Member] | Non United States [Member] ' ' ' '
Accounts Receivable and Loans Textuals [Abstract] ' ' ' '
Gross Card Member receivables available to settle the obligations of a variable interest entity $ 13,800 $ 13,700 ' '
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Accounts Receivable and Loans (Details 1) (USD $)
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Loans segment information ' ' ' '
Card Member loans $ 67,238,000,000 $ 65,229,000,000 ' '
Less: Reserve for losses 1,261,000,000 1,471,000,000 1,874,000,000 3,646,000,000
Card Member loans, net 65,977,000,000 63,758,000,000 ' '
Other loans, net 608,000,000 551,000,000 ' '
Accounts Receivable and Loans Textuals [Abstract] ' ' ' '
Other loans, reserves 13,000,000 20,000,000 ' '
Variable Interest Enterprise [Member] ' ' ' '
Loans segment information ' ' ' '
Card Member loans 31,245,000,000 32,731,000,000 ' '
U S Card Services [Member] ' ' ' '
Loans segment information ' ' ' '
Card Member loans 58,395,000,000 55,953,000,000 ' '
U S Card Services [Member] | Variable Interest Enterprise [Member] ' ' ' '
Accounts Receivable and Loans Textuals [Abstract] ' ' ' '
Gross Card Member loans available to settle the obligations of a variable interest entity 31,200,000,000 32,700,000,000 ' '
International Card Services [Member] ' ' ' '
Loans segment information ' ' ' '
Card Member loans 8,790,000,000 9,236,000,000 ' '
Global Commercial Services [Member] ' ' ' '
Loans segment information ' ' ' '
Card Member loans $ 53,000,000 $ 40,000,000 ' '
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Accounts Receivable and Loans (Details 2) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
U S Card Services [Member] | Card Member Loans [Member] ' '
Financing receivable recorded investment aging ' '
Current $ 57,772 $ 55,281
30 to 59 days past due 183 200
60 to 89 days past due 134 147
90+ days past due 306 325
Total aging 58,395 55,953
U S Card Services [Member] | Card Member Receivables [Member] ' '
Financing receivable recorded investment aging ' '
Current 21,488 20,748
30 to 59 days past due 125 116
60 to 89 days past due 69 76
90+ days past due 160 184
Total aging 21,842 21,124
International Card Services [Member] | Card Member Loans [Member] ' '
Financing receivable recorded investment aging ' '
Current 8,664 9,099
30 to 59 days past due 43 47
60 to 89 days past due 28 30
90+ days past due 55 60
Total aging 8,790 9,236
International Card Services [Member] | Card Member Receivables [Member] ' '
Financing receivable recorded investment aging ' '
90+ days past due 83 74
Total aging 7,771 7,778
Global Commercial Services [Member] | Card Member Receivables [Member] ' '
Financing receivable recorded investment aging ' '
90+ days past due 132 112
Total aging $ 14,391 $ 13,671
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Accounts Receivable and Loans (Details 3)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
U S Card Services [Member] | Card Member Loans [Member] ' '
Credit Quality Indicator for Loans and Receivables ' '
Net Write-Off Rate - Principal Only 1.80% 2.10%
Net Write-Off Rate - Principal, Interest, and Fees 2.00% 2.30%
30 Days Past Due as a % of Total 1.10% 1.20%
U S Card Services [Member] | Card Member Receivables [Member] ' '
Credit Quality Indicator for Loans and Receivables ' '
Net Write-Off Rate - Principal Only 1.70% 1.90%
Net Write-Off Rate - Principal, Interest, and Fees 1.90% 2.10%
30 Days Past Due as a % of Total 1.60% 1.80%
International Card Services [Member] | Card Member Loans [Member] ' '
Credit Quality Indicator for Loans and Receivables ' '
Net Write-Off Rate - Principal Only 1.90% 1.90%
Net Write-Off Rate - Principal, Interest, and Fees 2.30% 2.40%
30 Days Past Due as a % of Total 1.40% 1.50%
International Card Services [Member] | Card Member Receivables [Member] ' '
Credit Quality Indicator for Loans and Receivables ' '
Net Loss Ratio as a % of Charge Volume 0.20% 0.16%
90 days past billing as a percentage of receivables 1.10% 0.90%
Global Commercial Services [Member] | Card Member Receivables [Member] ' '
Credit Quality Indicator for Loans and Receivables ' '
Net Loss Ratio as a % of Charge Volume 0.08% 0.06%
90 days past billing as a percentage of receivables 0.90% 0.80%
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Accounts Receivable and Loans (Details 4) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Impaired loans and receivables ' ' '
Loans over 90 days past due and accruing interest $ 224 $ 132 $ 131
Non-accrual loans 248 431 535
Loans and receivables modified as a Troubled Debt Restructuring 428 750 918
Total impaired loans and receivables 900 1,313 1,584
Unpaid principal balance 842 1,253 1,513
Related allowance for Troubled Debt Restructurings 122 244 294
Average balance of impaired loans 1,091 1,431 1,741
Interest income recognized 62 63 78
Accounts Receivable and Loans (Textuals) [Abstract] ' ' '
Total loans and receivables modified as a TDR, non-accrual 92 320 410
Total loans and receivables modified as a TDR, past due 90 days and still accruing 26 6 4
U S Card Services [Member] | Card Member Loans [Member] ' ' '
Impaired loans and receivables ' ' '
Loans over 90 days past due and accruing interest 170 73 64
Non-accrual loans 244 426 529
Loans and receivables modified as a Troubled Debt Restructuring 373 627 736
Total impaired loans and receivables 787 1,126 1,329
Unpaid principal balance 731 1,073 1,268
Related allowance for Troubled Debt Restructurings 84 152 174
Average balance of impaired loans 943 1,221 1,498
Interest income recognized 46 47 52
U S Card Services [Member] | Card Member Receivables [Member] ' ' '
Impaired loans and receivables ' ' '
Loans over 90 days past due and accruing interest 0 0 0
Non-accrual loans 0 0 0
Loans and receivables modified as a Troubled Debt Restructuring 50 117 174
Total impaired loans and receivables 50 117 174
Unpaid principal balance 49 111 165
Related allowance for Troubled Debt Restructurings 38 91 118
Average balance of impaired loans 81 135 145
Interest income recognized 0 0 0
International Card Services [Member] | Card Member Loans [Member] ' ' '
Impaired loans and receivables ' ' '
Loans over 90 days past due and accruing interest 54 59 67
Non-accrual loans 4 5 6
Loans and receivables modified as a Troubled Debt Restructuring 5 6 8
Total impaired loans and receivables 63 70 81
Unpaid principal balance 62 69 80
Related allowance for Troubled Debt Restructurings 0 1 2
Average balance of impaired loans 67 75 98
Interest income recognized $ 16 $ 16 $ 26
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Accounts Receivable and Loans (Details 5) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Account
Dec. 31, 2012
Account
Dec. 31, 2011
Account
Financing Receivable, Modifications [Line Items] ' ' '
Number of Accounts (in thousands) 80,000 143,000 197,000
Aggregated Outstanding Balance $ 695 $ 1,204 $ 1,512
Accounts Receivable and Loans Textuals [Abstract] ' ' '
Difference between pre- and post-modification outstanding balances 4 24 59
Card Member Loans [Member] | U S Card Services [Member] ' ' '
Financing Receivable, Modifications [Line Items] ' ' '
Number of Accounts (in thousands) 60,000 106,000 147,000
Aggregated Outstanding Balance 448 779 1,110
Card Member Receivables [Member] | U S Card Services [Member] ' ' '
Financing Receivable, Modifications [Line Items] ' ' '
Number of Accounts (in thousands) 20,000 37,000 50,000
Aggregated Outstanding Balance $ 247 $ 425 $ 402
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Accounts Receivable and Loans (Details 6) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Account
Dec. 31, 2012
Account
Dec. 31, 2011
Account
Financing Receivable, Modifications [Line Items] ' ' '
Number of Accounts (in thousands) 21,000 24,000 52,000
Aggregated Outstanding Balance Upon Payment Default $ 197 $ 219 $ 388
Card Member Loans [Member] | U S Card Services [Member] ' ' '
Financing Receivable, Modifications [Line Items] ' ' '
Number of Accounts (in thousands) 18,000 23,000 46,000
Aggregated Outstanding Balance Upon Payment Default 159 182 343
Card Member Receivables [Member] | U S Card Services [Member] ' ' '
Financing Receivable, Modifications [Line Items] ' ' '
Number of Accounts (in thousands) 3,000 1,000 6,000
Aggregated Outstanding Balance Upon Payment Default $ 38 $ 37 $ 45
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Accounts Receivable and Loans (Details Textuals)
12 Months Ended
Dec. 31, 2013
bp
Dec. 31, 2012
bp
Dec. 31, 2011
bp
Financing Receivable, Modifications [Line Items] ' ' '
Average basis point reduction in interest rate by class of Card Member loans 1,000 1,200 1,100
Card Member Receivables [Member] | U S Card Services [Member] ' ' '
Financing Receivable, Modifications [Line Items] ' ' '
Average payment term extension 12 13 15
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Reserves for Losses (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Changes in the Card Member receivables reserve for losses ' ' '
Balance, January 1 $ 428 $ 438 $ 386
Additions: ' ' '
Card Member receivables provisions 647 601 603
Card Member receivables provisions - other 142 141 167
Total provision 789 742 770
Deductions: ' ' '
Card Member receivables net write-offs (669) (640) (560)
Card Member receivables reserves for losses - other (162) (112) (158)
Balance, December 31 $ 386 $ 428 $ 438
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Reserves for Losses (Details 1) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Card Member Receivables And Related Reserves Evaluated Separately and Collectively For Impairment [Abstract] ' ' '
Card Member receivables evaluated separately for impairment $ 50 $ 117 $ 174
Reserves on Card Member receivables evaluated separately for impairment 38 91 118
Card Member receivables evaluated collectively for impairment 44,113 42,649 40,716
Reserves on Card Member receivables evaluated collectively for impairment $ 348 $ 337 $ 320
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Reserves for Losses (Details 2) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Changes in the Card Member loans reserve for losses ' ' '
Balance, January 1 $ 1,471 $ 1,874 $ 3,646
Additions: ' ' '
Card Member loans provisions 1,114 1,031 145
Card Member loans provisions - other 115 118 108
Total provision 1,229 1,149 253
Deductions: ' ' '
Card Member loans net write-offs - principal (1,141) (1,280) (1,720)
Card Member loans net write-offs - interest and fees (150) (157) (201)
Card Member loans - other (148) (115) (104)
Balance, December 31 $ 1,261 $ 1,471 $ 1,874
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Reserves For Losses (Details 3) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Card Member Loans And Related Reserves Evaluated Separately And Collectively For Impairment [Abstract] ' ' '
Card Member loans evaluated separately for impairment $ 378 $ 633 $ 744
Reserves on Card Member loans evaluated separately for impairment 84 153 176
Card Member loans evaluated collectively for impairment 66,860 64,596 61,877
Reserves on Card Member loans evaluated collectively for impairment $ 1,177 $ 1,318 $ 1,698
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Reserves For Losses (Details Textuals) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Accounts, Notes, Loans and Financing Receivable [Line Items] ' ' '
Card Member receivables reserves for losses - other $ (162) $ (112) $ (158)
Card Member loans - other (148) (115) (104)
Allowance for Card Member Receivables, Recoveries of Bad Debts 402 383 349
Allowance for Card Member Loans, Recoveries of Bad Debts 452 493 578
Allowance for Card Member Receivables, Recoveries of Bad Debts - TDR 12 87 82
Allowance for Card Member Loans, Recoveries of Bad Debts - TDR (1) 25 29
Unauthorized Transactions [Member] ' ' '
Accounts, Notes, Loans and Financing Receivable [Line Items] ' ' '
Card Member receivables reserves for losses - other (160) (141) (161)
Card Member loans - other (130) (116) (103)
Foreign Currency Translation Adjustments [Member] ' ' '
Accounts, Notes, Loans and Financing Receivable [Line Items] ' ' '
Card Member receivables reserves for losses - other (4) 2 (2)
Card Member loans - other (12) 7 (2)
Card Member Bankruptcy Reserves [Member] ' ' '
Accounts, Notes, Loans and Financing Receivable [Line Items] ' ' '
Card Member receivables reserves for losses - other ' 18 '
Card Member loans - other ' 4 '
Other Items [Member] ' ' '
Accounts, Notes, Loans and Financing Receivable [Line Items] ' ' '
Card Member receivables reserves for losses - other 2 9 5
Card Member loans - other $ (6) $ (10) $ 1
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Investment Securities (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Schedule of Available for Sale Securities by Type ' '
Cost $ 4,935 $ 5,145
Gross Unrealized Gains 165 474
Gross Unrealized Losses (84) (5)
Estimated Fair Value 5,016 5,614
State and municipal obligations [Member] ' '
Schedule of Available for Sale Securities by Type ' '
Cost 4,060 4,280
Gross Unrealized Gains 54 199
Gross Unrealized Losses (79) (5)
Estimated Fair Value 4,035 4,474
U.S. Government agency obligations [Member] ' '
Schedule of Available for Sale Securities by Type ' '
Cost 3 3
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 0
Estimated Fair Value 3 3
U.S. Government treasury obligations [Member] ' '
Schedule of Available for Sale Securities by Type ' '
Cost 318 330
Gross Unrealized Gains 3 8
Gross Unrealized Losses (1) 0
Estimated Fair Value 320 338
Corporate debt securities [Member] ' '
Schedule of Available for Sale Securities by Type ' '
Cost 43 73
Gross Unrealized Gains 3 6
Gross Unrealized Losses 0 0
Estimated Fair Value 46 79
Mortgage-backed securities [Member] ' '
Schedule of Available for Sale Securities by Type ' '
Cost 160 210
Gross Unrealized Gains 5 14
Gross Unrealized Losses (1) 0
Estimated Fair Value 164 224
Equity securities [Member] ' '
Schedule of Available for Sale Securities by Type ' '
Cost 29 64
Gross Unrealized Gains 95 232
Gross Unrealized Losses 0 0
Estimated Fair Value 124 296
Foreign government bonds and obligations [Member] ' '
Schedule of Available for Sale Securities by Type ' '
Cost 272 134
Gross Unrealized Gains 5 15
Gross Unrealized Losses (1) 0
Estimated Fair Value 276 149
Other [Member] ' '
Schedule of Available for Sale Securities by Type ' '
Cost 50 51
Gross Unrealized Gains 0 0
Gross Unrealized Losses (2) 0
Estimated Fair Value $ 48 $ 51
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Investment Securities (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Available-for-sale investment securities with gross unrealized losses and length of time ' '
Estimated Fair Value, Less than 12 months $ 1,759 $ 100
Estimated Fair Value, 12 months or more 123 73
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (67) (1)
Gross Unrealized Losses, 12 months or more (17) (4)
State and municipal obligations [Member] ' '
Available-for-sale investment securities with gross unrealized losses and length of time ' '
Estimated Fair Value, Less than 12 months 1,320 100
Estimated Fair Value, 12 months or more 106 73
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (63) (1)
Gross Unrealized Losses, 12 months or more (16) (4)
Foreign government bonds and obligations [Member] ' '
Available-for-sale investment securities with gross unrealized losses and length of time ' '
Estimated Fair Value, Less than 12 months 208 0
Estimated Fair Value, 12 months or more 0 0
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (1) 0
Gross Unrealized Losses, 12 months or more 0 0
U.S. Government treasury obligations [Member] ' '
Available-for-sale investment securities with gross unrealized losses and length of time ' '
Estimated Fair Value, Less than 12 months 166 0
Estimated Fair Value, 12 months or more 0 0
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (1) 0
Gross Unrealized Losses, 12 months or more 0 0
Mortgage-backed securities [Member] ' '
Available-for-sale investment securities with gross unrealized losses and length of time ' '
Estimated Fair Value, Less than 12 months 35 0
Estimated Fair Value, 12 months or more 0 0
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (1) 0
Gross Unrealized Losses, 12 months or more 0 0
Other [Member] ' '
Available-for-sale investment securities with gross unrealized losses and length of time ' '
Estimated Fair Value, Less than 12 months 30 0
Estimated Fair Value, 12 months or more 17 0
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (1) 0
Gross Unrealized Losses, 12 months or more $ (1) $ 0
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Investment Securities (Details 2) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
securities
Dec. 31, 2012
securities
Available-for-sale, Securities in Unrealized Loss Positions, Qualitative Disclosure, Number of Positions [Abstract] ' '
Number of securities, less than 12 months 241 46
Number of securities, 12 months or more 11 4
Number of securities, total 252 50
Available-for-sale Securities, Continuous Unrealized Loss Position, Fair Value [Abstract] ' '
Estimated Fair Value, Less than 12 months $ 1,759 $ 100
Estimated Fair Value, 12 months or more 123 73
Estimated Fair Value, Total 1,882 173
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (67) (1)
Gross Unrealized Losses, 12 months or more (17) (4)
Gross Unrealized Losses, Total (84) (5)
Ratio Of Fair Value To Amortized Cost Between Ninety And One Hundred Percent [Member] ' '
Available-for-sale, Securities in Unrealized Loss Positions, Qualitative Disclosure, Number of Positions [Abstract] ' '
Number of securities, less than 12 months 228 46
Number of securities, 12 months or more 6 4
Number of securities, total 234 50
Available-for-sale Securities, Continuous Unrealized Loss Position, Fair Value [Abstract] ' '
Estimated Fair Value, Less than 12 months 1,665 100
Estimated Fair Value, 12 months or more 24 73
Estimated Fair Value, Total 1,689 173
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (53) (1)
Gross Unrealized Losses, 12 months or more (2) (4)
Gross Unrealized Losses, Total (55) (5)
Ratio Of Fair Value To Amortized Cost Less Than Ninety Percent [Member] ' '
Available-for-sale, Securities in Unrealized Loss Positions, Qualitative Disclosure, Number of Positions [Abstract] ' '
Number of securities, less than 12 months 13 '
Number of securities, 12 months or more 5 '
Number of securities, total 18 '
Available-for-sale Securities, Continuous Unrealized Loss Position, Fair Value [Abstract] ' '
Estimated Fair Value, Less than 12 months 94 '
Estimated Fair Value, 12 months or more 99 '
Estimated Fair Value, Total 193 '
Available-for-sale Securities, Continuous Unrealized Loss Position, Aggregate Losses [Abstract] ' '
Gross Unrealized Losses, Less than 12 months (14) '
Gross Unrealized Losses, 12 months or more (15) '
Gross Unrealized Losses, Total $ (29) '
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Investment Securities (Details 3) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Gross realized gains and losses on the sales of investment securities ' ' '
Gains $ 136 $ 127 $ 16
Losses 0 (1) 0
Total $ 136 $ 126 $ 16
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Investment Securities (Details 4) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Available For Sale Securities Debt Maturities Amortized Cost [Abstract] '
Due within 1 year $ 505
Due after 1 year but within 5 years 489
Due after 5 years but within 10 years 215
Due after 10 years 3,647
Total 4,856
Estimated Fair Value '
Estimated Fair Value, Due within 1 year 505
Estimated Fair Value, Due after 1 year but within 5 years 496
Estimated Fair Value, Due after 5 years but within 10 years 224
Estimated Fair Value, Due after 10 years 3,619
Total $ 4,844
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Investment Securities (Details Textuals) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Investment Securities (Details) [Abstract] ' '
Other-than-temporary impairments recognized during the period $ 0 $ 0
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Asset Securitizations (Details Textuals) (USD $)
Dec. 31, 2013
Dec. 31, 2012
Securitized Trusts [Line Items] ' '
Restricted cash $ 486,000,000 $ 568,000,000
American Express Travel Related Services Company Inc [Member] ' '
Securitized Trusts [Line Items] ' '
Subordinated securities owned 1,100,000,000 '
American Express Charge Trust [Member] ' '
Securitized Trusts [Line Items] ' '
Restricted cash 2,000,000 3,000,000
American Express Lending Trust [Member] ' '
Securitized Trusts [Line Items] ' '
Restricted cash $ 56,000,000 $ 73,000,000
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Other Assets (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Other Assets Details [Abstract] ' ' '
Goodwill $ 3,198 $ 3,181 $ 3,172
Deferred tax assets, net 2,443 2,458 '
Prepaid expenses 1,998 1,960 '
Other intangible assets, at amortized cost 817 993 '
Restricted cash 486 568 '
Derivative assets 329 593 '
Other 1,957 1,665 '
Other assets (includes restricted cash of consolidated variable interest entities) $ 11,228 $ 11,418 '
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Other Assets (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Goodwill [Roll Forward] ' '
Goodwill, Beginning Balance $ 3,181 $ 3,172
Acquisitions 0 1
Dispositions 0 (3)
Other, including foreign currency translation 17 11
Goodwill, Ending Balance 3,198 3,181
U S Card Services [Member] ' '
Goodwill [Roll Forward] ' '
Goodwill, Beginning Balance 175 175
Acquisitions 0 0
Dispositions 0 0
Other, including foreign currency translation (1) 0
Goodwill, Ending Balance 174 175
International Card Services [Member] ' '
Goodwill [Roll Forward] ' '
Goodwill, Beginning Balance 1,031 1,023
Acquisitions 0 1
Dispositions 0 (2)
Other, including foreign currency translation 21 9
Goodwill, Ending Balance 1,052 1,031
Global Commercial Services [Member] ' '
Goodwill [Roll Forward] ' '
Goodwill, Beginning Balance 1,544 1,543
Acquisitions 0 0
Dispositions 0 (1)
Other, including foreign currency translation (1) 2
Goodwill, Ending Balance 1,543 1,544
Global Network And Merchant Services [Member] ' '
Goodwill [Roll Forward] ' '
Goodwill, Beginning Balance 160 160
Acquisitions 0 0
Dispositions 0 0
Other, including foreign currency translation 0 0
Goodwill, Ending Balance 160 160
Corporate and Other [Member] ' '
Goodwill [Roll Forward] ' '
Goodwill, Beginning Balance 271 271
Acquisitions 0 0
Dispositions 0 0
Other, including foreign currency translation (2) 0
Goodwill, Ending Balance $ 269 $ 271
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Other Assets (Details 2) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Components of other intangible assets ' '
Gross Carrying Amount $ 1,566 $ 1,666
Accumulated Amortization (749) (673)
Net Carrying Amount 817 993
Other Contracts [Member] ' '
Components of other intangible assets ' '
Gross Carrying Amount 269 428
Accumulated Amortization (89) (147)
Net Carrying Amount 180 281
Customer Relationships [Member] ' '
Components of other intangible assets ' '
Gross Carrying Amount 1,297 1,238
Accumulated Amortization (660) (526)
Net Carrying Amount $ 637 $ 712
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Other Assets (Details 3) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Estimated amortization expense for other intangible assets '
Estimated amortization expense, 2014 $ 184
Estimated amortization expense, 2015 164
Estimated amortization expense, 2016 123
Estimated amortization expense, 2017 72
Estimated amortization expense, 2018 $ 61
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Other Assets (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Other Assets [Line Items] ' ' '
Prepaid expenses $ 1,998,000,000 $ 1,960,000,000 '
Restricted cash 486,000,000 568,000,000 '
Amortization period of acquired finite-lived intangible assets '6 years 0 months 0 days '6 years 0 months 0 days '
Other intangible assets, at amortized cost 817,000,000 993,000,000 '
Other Assets (Textuals) [Abstract] ' ' '
Goodwill impaired 0 0 '
Accumulated goodwill impairment losses 0 0 '
Amortization expense 193,000,000 198,000,000 189,000,000
Affordable housing partnership interests 541,000,000 427,000,000 '
Customer Relationships [Member] ' ' '
Other Assets [Line Items] ' ' '
Other intangible assets, at amortized cost 637,000,000 712,000,000 '
Other Contracts [Member] ' ' '
Other Assets [Line Items] ' ' '
Other intangible assets, at amortized cost 180,000,000 281,000,000 '
Minimum [Member] ' ' '
Other Assets [Line Items] ' ' '
Amortization period of intangible assets '1 year 0 months 0 days ' '
Maximum [Member] ' ' '
Other Assets [Line Items] ' ' '
Amortization period of intangible assets '22 years 0 months 0 days ' '
Coupon and Certain Asset-Backed Securitization Maturities [Member] ' ' '
Other Assets [Line Items] ' ' '
Restricted cash 58,000,000 76,000,000 '
Airline [Member] | Customer Relationships [Member] ' ' '
Other Assets [Line Items] ' ' '
Other intangible assets, at amortized cost 290,000,000 358,000,000 '
Airline [Member] | Delta [Member] | Customer Relationships [Member] ' ' '
Other Assets [Line Items] ' ' '
Other intangible assets, at amortized cost 117,000,000 156,000,000 '
Prepaid Miles And Reward Points [Member] | Airline [Member] ' ' '
Other Assets [Line Items] ' ' '
Prepaid expenses 1,500,000,000 1,400,000,000 '
Prepaid Miles And Reward Points [Member] | Airline [Member] | Delta [Member] ' ' '
Other Assets [Line Items] ' ' '
Prepaid expenses $ 900,000,000 $ 1,100,000,000 '
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Customer Deposits (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
U.S.: ' '
Interest-bearing $ 40,831 $ 39,649
Non-interest-bearing 360 10
Non-U.S.: ' '
Interest-bearing 121 135
Non-interest-bearing 451 9
Total customer deposits 41,763 39,803
Card Member Credit Balances [Member] ' '
U.S.: ' '
Non-interest-bearing 340 0
Non-U.S.: ' '
Non-interest-bearing $ 437 $ 0
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Customer Deposits (Details 1) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
U.S. retail deposits: ' '
Savings accounts - Direct $ 24,550 $ 18,713
Certificates of deposit - Direct 489 725
Certificates of deposit - Third party 6,929 8,851
Sweep accounts - Third party 8,863 11,360
Non-U.S. deposits and U.S. non-interest bearing 155 154
Card Member credit balances - U.S. and non-U.S. 777 0
Total customer deposits $ 41,763 $ 39,803
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Customer Deposits (Details 2) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Time Deposits By Maturity '
2014 $ 2,738
2015 1,223
2016 1,658
2017 571
2018 1,040
After 5 years 191
Total 7,421
United States [Member] '
Time Deposits By Maturity '
2014 2,735
2015 1,223
2016 1,658
2017 571
2018 1,040
After 5 years 191
Total 7,418
Non United States [Member] '
Time Deposits By Maturity '
2014 3
2015 0
2016 0
2017 0
2018 0
After 5 years 0
Total $ 3
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Customer Deposits (Details 3) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Time Deposits 100000 Or More [Abstract] ' '
U.S. $ 324 $ 475
Non-U.S. 2 1
Total $ 326 $ 476
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Debt (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Short-term Debt [Line Items] ' '
Outstanding Balance $ 5,021 $ 3,314
Short-term Debt [Member] ' '
Short-term Debt [Line Items] ' '
Year-End Stated Rate on Debt 1.03% 1.46%
Fees to maintain the secured financing facility 12.5 1.4
Commercial Paper [Member] ' '
Short-term Debt [Line Items] ' '
Outstanding Balance 200 0
Commercial Paper [Member] | Short-term Debt [Member] ' '
Short-term Debt [Line Items] ' '
Year-End Stated Rate on Debt 0.19% 0.00%
Other Short Term Borrowings [Member] ' '
Short-term Debt [Line Items] ' '
Outstanding Balance 4,821 3,314
Other Short Term Borrowings [Member] | Bank Overdrafts [Member] ' '
Short-term Debt [Line Items] ' '
Outstanding Balance $ 489 $ 615
Other Short Term Borrowings [Member] | Short-term Debt [Member] ' '
Short-term Debt [Line Items] ' '
Year-End Stated Rate on Debt 1.08% 1.46%
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Debt (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Debt Instrument [Line Items] ' '
Long-term Debt $ 55,330 $ 58,973
Unamortized Underwriting Fees (105) (112)
Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 2.56% 3.04%
Parent Company [Member] ' '
Debt Instrument [Line Items] ' '
Long-term Debt 10,354 9,570
Fixed Rate Senior Notes Amount [Member] | Parent Company [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2014-2042 '
Long-term Debt 8,784 8,848
Year-End Effective Interest Rates with Swaps 4.60% 4.95%
Fixed Rate Senior Notes Amount [Member] | Parent Company [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 5.43% 5.78%
Fixed Rate Senior Notes Amount [Member] | American Express Centurion Bank [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2015-2017 '
Long-term Debt 2,102 2,120
Year-End Effective Interest Rates with Swaps 3.32% 3.32%
Fixed Rate Senior Notes Amount [Member] | American Express Centurion Bank [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 4.12% 4.12%
Fixed Rate Senior Notes Amount [Member] | American Express Credit Corporation [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2014-2018 '
Long-term Debt 14,875 17,163
Year-End Effective Interest Rates with Swaps 2.03% 2.39%
Fixed Rate Senior Notes Amount [Member] | American Express Credit Corporation [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 3.13% 4.20%
Fixed Rate Senior Notes Amount [Member] | American Express Bank, FSB [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2017 '
Long-term Debt 999 2,764
Year-End Effective Interest Rates with Swaps 0.00% 3.68%
Fixed Rate Senior Notes Amount [Member] | American Express Bank, FSB [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 6.00% 5.68%
Fixed Rate Senior Notes Amount [Member] | American Express Lending Trust [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2015-2016 '
Long-term Debt 2,600 2,100
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Fixed Rate Senior Notes Amount [Member] | American Express Lending Trust [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.72% 0.65%
Floating Rate Senior Notes Amount [Member] | Parent Company [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2018 '
Long-term Debt 850 0
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | Parent Company [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.84% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Centurion Bank [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2015-2018 '
Long-term Debt 675 550
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Centurion Bank [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.67% 0.76%
Floating Rate Senior Notes Amount [Member] | American Express Credit Corporation [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2014-2016 '
Long-term Debt 2,855 2,203
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Credit Corporation [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 1.14% 1.59%
Floating Rate Senior Notes Amount [Member] | American Express Bank, FSB [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2017 '
Long-term Debt 300 300
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Bank, FSB [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.47% 0.51%
Floating Rate Senior Notes Amount [Member] | American Express Charge Trust II [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2016-2018 '
Long-term Debt 4,200 3,000
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Charge Trust II [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.49% 0.49%
Floating Rate Senior Notes Amount [Member] | American Express Lending Trust [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2014-2018 '
Long-term Debt 10,685 12,810
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Senior Notes Amount [Member] | American Express Lending Trust [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.81% 0.90%
Floating Rate Subordinated Notes Amount [Member] | American Express Charge Trust II [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2016-2018 '
Long-term Debt 87 0
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Subordinated Notes Amount [Member] | American Express Charge Trust II [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.80% 0.00%
Floating Rate Subordinated Notes Amount [Member] | American Express Lending Trust [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2014-2018 '
Long-term Debt 847 1,091
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Subordinated Notes Amount [Member] | American Express Lending Trust [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.81% 0.93%
Convertible Subordinated Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 6.80% '
Convertible Subordinated Debt [Member] | Parent Company [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2036 '
Long-term Debt 749 749
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Convertible Subordinated Debt [Member] | Parent Company [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 6.80% 6.80%
Borrowings under Bank Credit Facilities [Member] | American Express Credit Corporation [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2015-2016 '
Long-term Debt 4,012 4,672
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Borrowings under Bank Credit Facilities [Member] | American Express Credit Corporation [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 4.18% 4.87%
Fixed Rate Subordinated Notes Amount [Member] | American Express Lending Trust [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2015 '
Long-term Debt 300 300
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Fixed Rate Subordinated Notes Amount [Member] | American Express Lending Trust [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 1.08% 1.08%
Fixed Rate Instruments [Member] | Other Subsidiaries [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2014-2030 '
Long-term Debt 239 123
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Fixed Rate Instruments [Member] | Other Subsidiaries [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 3.95% 5.94%
Fixed Rate Instruments [Member] | Other Subsidiaries [Member] | Sale Lease Back Transaction Name [Member] ' '
Debt Instrument [Line Items] ' '
Long-term Debt 109 118
Floating Rate Borrowings [Member] | Other Subsidiaries [Member] ' '
Debt Instrument [Line Items] ' '
Maturity Dates '2014-2016 '
Long-term Debt $ 276 $ 292
Year-End Effective Interest Rates with Swaps 0.00% 0.00%
Floating Rate Borrowings [Member] | Other Subsidiaries [Member] | Long-term Debt [Member] ' '
Debt Instrument [Line Items] ' '
Year-End Stated Rate on Debt 0.62% 0.65%
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Debt (Details 2) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Aggregate annual maturities on long-term debt obligations ' '
2014 $ 9,849 '
2015 13,881 '
2016 11,554 '
2017 7,223 '
2018 9,488 '
Thereafter 3,972 '
Total 55,967 '
Unamortized Underwriting Fees (105) (112)
Unamortized Discount and Premium (960) '
Impacts due to Fair Value Hedge Accounting 428 '
Total long-term debt 55,330 58,973
Parent Company [Member] ' '
Aggregate annual maturities on long-term debt obligations ' '
2014 1,250 '
2015 0 '
2016 600 '
2017 1,500 '
2018 3,850 '
Thereafter 3,939 '
Total 11,139 '
Total long-term debt 10,354 9,570
American Express Centurion Bank [Member] ' '
Aggregate annual maturities on long-term debt obligations ' '
2014 0 '
2015 1,305 '
2016 0 '
2017 1,300 '
2018 125 '
Thereafter 1 '
Total 2,731 '
American Express Credit Corporation [Member] ' '
Aggregate annual maturities on long-term debt obligations ' '
2014 4,420 '
2015 7,010 '
2016 7,293 '
2017 1,500 '
2018 1,340 '
Thereafter 0 '
Total 21,563 '
American Express Bank, FSB [Member] ' '
Aggregate annual maturities on long-term debt obligations ' '
2014 0 '
2015 0 '
2016 0 '
2017 1,300 '
2018 0 '
Thereafter 0 '
Total 1,300 '
American Express Charge Trust II [Member] ' '
Aggregate annual maturities on long-term debt obligations ' '
2014 0 '
2015 0 '
2016 3,000 '
2017 0 '
2018 1,287 '
Thereafter 0 '
Total 4,287 '
American Express Lending Trust [Member] ' '
Aggregate annual maturities on long-term debt obligations ' '
2014 4,000 '
2015 5,423 '
2016 500 '
2017 1,623 '
2018 2,886 '
Thereafter 0 '
Total 14,432 '
Other Subsidiaries [Member] ' '
Aggregate annual maturities on long-term debt obligations ' '
2014 179 '
2015 143 '
2016 161 '
2017 0 '
2018 0 '
Thereafter 32 '
Total $ 515 '
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Debt (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2013
M
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2016
Dec. 31, 2015
Debt (Textuals) [Abstract] ' ' ' ' '
Date, interest rate automatically extended, Convertible subordinated notes Sep 1, 2066 ' ' ' '
Principal outstanding of Subordinated Debentures $ 750,000,000 $ 750,000,000 $ 750,000,000 ' '
Interest rate of convertible subordinated debt LIBOR rate plus an annual percentage after year five following the balance sheet date '3-month LIBOR + 2.23% ' ' ' '
Convertible Subordinated Debentures Redeemable Percentage Of Principal 100.00% ' ' ' '
Percentage of Tangible Common Equity To Total Adjusted Assets 'less than 4 percent ' ' ' '
Number of months prior to trigger determination date decline in tangible common equity 18 ' ' ' '
Percentage of Decline in Tangible Common Equity 10.00% ' ' ' '
Total bank lines of credit of the company 7,000,000,000 7,700,000,000 ' ' '
Unutilized total credit lines 3,000,000,000 3,000,000,000 ' ' '
Line of credit facility expiration amount ' ' ' 2,200,000,000 4,800,000,000
Fees to maintain credit lines 44,900,000,000 46,700,000,000 ' ' '
Line of credit facility financial covenants combined earnings and fixed charges to fixed charges ratio required 0.0125 ' ' ' '
Total Interest Paid 2,000,000,000 2,200,000,000 2,400,000,000 ' '
American Express Charge Trust II [Member] ' ' ' ' '
Debt Instrument [Line Items] ' ' ' ' '
Face amount of eligible notes issued 3,000,000,000 ' ' ' '
Face amount of eligible notes draw downs 3,000,000,000 ' ' ' '
Specified date face amount of eligible notes issued Jul 15, 2016 ' ' ' '
American Express Lending Trust [Member] ' ' ' ' '
Debt Instrument [Line Items] ' ' ' ' '
Face amount of eligible notes issued $ 2,000,000,000 ' ' ' '
Convertible Subordinated Debt [Member] ' ' ' ' '
Debt Instrument [Line Items] ' ' ' ' '
Year-End Stated Rate on Debt 6.80% ' ' ' '
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Other Liabilities (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Summary of other liabilities ' '
Membership Rewards liability $ 6,151 $ 5,832
Employee-related liablities 2,227 2,224
Rebate and reward accruals 2,210 2,079
Deferred card fees, net 1,314 1,286
Book overdraft balances 442 532
Other 4,566 5,604
Total 16,910 17,557
Carrying amount of deferred charge card and other fees ' '
Deferred charge card and other fees 1,609 1,566
Deferred direct acquisition costs (164) (154)
Reserves for membership cancellations (131) (126)
Total $ 1,314 $ 1,286
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Derivatives and Hedging Activities (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives assets $ 701 $ 942
Total fair value of derivatives liabilties 213 329
Total derivatives assets, net 329 593
Other Assets [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives assets 701 942
Cash collateral netting (336) (326)
Derivative asset and liability netting (36) (23)
Total derivatives assets, net 329 593
Other Assets [Member] | Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives assets 637 867
Other Assets [Member] | Not Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives assets 64 75
Other Assets [Member] | Foreign exchange contracts [Member] | Not Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives assets 64 75
Other Assets [Member] | Fair Value Hedging [Member] | Interest Rate Contract [Member] | Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives assets 455 824
Other Assets [Member] | Fair Value Hedging [Member] | Total Return Swap [Member] | Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives assets 8 0
Other Assets [Member] | Net Investment Hedging [Member] | Foreign exchange contracts [Member] | Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives assets 174 43
Other Liabilities [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives liabilties 213 329
Cash collateral netting 0 (21)
Derivative asset and liability netting (36) (23)
Total derivatives liabilities, net 177 285
Other Liabilities [Member] | Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives liabilties 118 169
Other Liabilities [Member] | Not Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives liabilties 95 160
Other Liabilities [Member] | Foreign exchange contracts [Member] | Not Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives liabilties 95 160
Other Liabilities [Member] | Fair Value Hedging [Member] | Interest Rate Contract [Member] | Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives liabilties 2 0
Other Liabilities [Member] | Fair Value Hedging [Member] | Total Return Swap [Member] | Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives liabilties 0 19
Other Liabilities [Member] | Net Investment Hedging [Member] | Foreign exchange contracts [Member] | Designated as Hedging Instrument [Member] ' '
Derivatives, Fair Value [Line Items] ' '
Total fair value of derivatives liabilties $ 116 $ 150
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Derivatives and Hedging Activities (Details 1) (Fair Value Hedging [Member], USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Other Expense [Member] | Interest Rate Contracts [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Derivative contract $ (370) $ (178) $ 128
Hedged item 351 132 (102)
Net hedge ineffectiveness (19) (46) 26
Other Revenues [Member] | Total Return Swap [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Derivative contract 15 (53) 100
Hedged item (15) 54 (112)
Net hedge ineffectiveness $ 0 $ 1 $ (12)
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Derivatives and Hedging Activities (Details 2) (USD $)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Cash Flow Hedging [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Amount reclassified from AOCI into income $ 0 $ (1,000,000) $ (13,000,000)
Net hedge ineffectiveness 0 0 0
Net Investment Hedging [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Amount reclassified from AOCI into income 0 0 0
Net hedge ineffectiveness $ 0 $ 0 $ (3,000,000)
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Derivatives and Hedging Activities (Details 3) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Pretax gains (losses) $ 73 $ (58) $ 196
Interest Expense [Member] | Foreign exchange contracts [Member] | Short-term Debt [Member] | Not Designated as Hedging Instrument [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Pretax gains (losses) 0 0 3
Interest Expense [Member] | Foreign exchange contracts [Member] | Long-term Debt [Member] | Not Designated as Hedging Instrument [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Pretax gains (losses) 0 (1) 130
Other Expense [Member] | Interest Rate Contract [Member] | Not Designated as Hedging Instrument [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Pretax gains (losses) 1 (1) 3
Other Expense [Member] | Foreign exchange contracts [Member] | Not Designated as Hedging Instrument [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Pretax gains (losses) 72 (56) 51
Interest Income [Member] | Foreign exchange contracts [Member] | Securities Investment [Member] | Not Designated as Hedging Instrument [Member] ' ' '
Derivative Instruments, Gain (Loss) [Line Items] ' ' '
Pretax gains (losses) $ 0 $ 0 $ 9
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Derivatives and Hedging Activities (Details Textuals) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Derivatives and Hedging Activities (Textuals) [Abstract] ' ' '
Net reduction in interest expense on long term debt and other $ 346 $ 491 $ 503
Net pretax losses on derivatives reclassified from AOCI into earnings 0 ' '
Shares held in equity investment 180.7 415.9 '
Margin on interest rate swap not netted 26 0 '
Derivative [Line Items] ' ' '
Equity investment 124 296 '
Total derivatives assets, net 329 593 '
Not Sold Or Repledged [Member] ' ' '
Derivative [Line Items] ' ' '
Securities received as collateral 0 335 '
Risk Exposure Low [Member] ' ' '
Derivative [Line Items] ' ' '
Total derivatives assets, net 329 258 '
Significant Counterparties [Member] ' ' '
Derivative [Line Items] ' ' '
Total derivatives assets, net 0 0 '
Total derivatives liabilities, net 0 0 '
Fair Value Hedges [Member] ' ' '
Derivative [Line Items] ' ' '
Notional amount of long-term debt 14,700 18,400 '
Fair Value Hedges [Member] | ICBC [Member] ' ' '
Derivative [Line Items] ' ' '
Equity investment 122 295 '
Cash Flow Hedges [Member] ' ' '
Derivative [Line Items] ' ' '
Notional amount of long-term debt 0 0 '
Net Investment Hedges [Member] ' ' '
Derivative [Line Items] ' ' '
Effective portion of gain (loss) on hedges 253 (288) (26)
Credit Valuation Adjustment [Member] ' ' '
Derivative [Line Items] ' ' '
Notional amount of long-term debt $ 0 $ 0 '
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Guarantees (Details) (USD $)
Dec. 31, 2013
Dec. 31, 2012
Type of Guarantee ' '
Maximum potential amount of undiscounted future payments $ 45,000,000,000 $ 45,000,000,000
Amount of related liability 161,000,000 186,000,000
Card and Travel Operations [Member] ' '
Type of Guarantee ' '
Maximum potential amount of undiscounted future payments 44,000,000,000 44,000,000,000
Amount of related liability 88,000,000 93,000,000
Other Guarantees [Member] ' '
Type of Guarantee ' '
Maximum potential amount of undiscounted future payments 1,000,000,000 1,000,000,000
Amount of related liability $ 73,000,000 $ 93,000,000
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Common and Preferred Shares and Warrants (Details)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Authorized shares and a reconciliation of common shares issued and outstanding ' ' '
Common shares, authorized 3,600,000,000 3,600,000,000 3,600,000,000
Shares issued and outstanding at beginning of year 1,105,000,000 1,164,000,000 1,197,000,000
Repurchases of common shares (55,000,000) (69,000,000) (48,000,000)
Other, primarily stock option exercises and RSAs granted 14,000,000 10,000,000 15,000,000
Shares issued and outstanding as of December 31 1,064,000,000 1,105,000,000 1,164,000,000
Stockholders' Equity Note (Textuals) [Abstract] ' ' '
Shares reserved for issuance under employee stock and employee benefit plans 63,000,000 ' '
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Common and Preferred Shares and Warrants (Details Textuals) (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Mar. 25, 2013
Common And Preferred Shares And Warrants (Textuals) [Abstract] ' ' ' '
Common share repurchases authorized ' ' ' 150,000,000
Common shares repurchased 55,000,000 69,000,000 ' '
Cost basis of common stock repurchased $ 3,943 $ 3,952 $ 2,300 '
Commissions paid included in cost basis of common stock repurchased 1.1 1 ' '
Common shares remaining under share repurchase authorizations 108,000,000 ' ' '
Shares held as treasury shares 3,500,000 3,900,000 4,200,000 '
Cost basis of treasury stock $ 260 $ 236 $ 217 '
Preferred shares, authorized 20,000,000 ' ' '
Preferred shares, par value '1.66 ' ' '
Preferred stock, shares issued 0 0 0 '
Preferred stock, shares outstanding 0 0 0 '
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Changes in Accumulated Other Comprehensive Income (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Changes in Other Comprehensive income ' ' '
Balances as of January 1 $ (927) ' '
Net unrealized pension and other post retirement benefit gains (losses), net of tax 89 (7) (17)
Balances as of December 31 (1,426) (927) '
Tax impact for the changes in each component of accumulated other comprehensive (loss) income ' ' '
Investment securities (142) 7 149
Cash flow hedges 0 1 3
Foreign currency translation adjustments (49) 24 (40)
Net investment hedges 135 (176) (14)
Pension and other postretirement benefit losses 56 0 (7)
Total tax impact 0 (144) 91
Accumulated Other Comprehensive (Loss) Income [Member] ' ' '
Changes in Other Comprehensive income ' ' '
Balances as of January 1 (927) (876) (917)
Net unrealized gains (losses) (159) 106 243
Reclassification for realized (gains) losses into earnings (93) (77) (6)
Net translation of investments in foreign operations (589) 215 (153)
Net gains (losses) related to hedges of investment in foreign operations 253 (288) (26)
Net unrealized pension and other post retirement benefit gains (losses), net of tax 89 (7) (17)
Net change in accumulated other comprehensive (loss) income (499) (51) 41
Balances as of December 31 (1,426) (927) (876)
Net Unrealized Investment Gains (Losses) on Investment Securities [Member] ' ' '
Changes in Other Comprehensive income ' ' '
Balances as of January 1 315 288 57
Net unrealized gains (losses) (159) 106 245
Reclassification for realized (gains) losses into earnings (93) (79) (14)
Net change in accumulated other comprehensive (loss) income (252) 27 231
Balances as of December 31 63 315 288
Net Unrealized Gains (Losses) on Cash Flow Hedges [Member] ' ' '
Changes in Other Comprehensive income ' ' '
Balances as of January 1 0 (1) (7)
Net unrealized gains (losses) ' '   (2)
Reclassification for realized (gains) losses into earnings '   1 8
Net change in accumulated other comprehensive (loss) income 0 1 6
Balances as of December 31 0 0 (1)
Foreign Currency Translation Adjustments [Member] ' ' '
Changes in Other Comprehensive income ' ' '
Balances as of January 1 (754) (682) (503)
Reclassification for realized (gains) losses into earnings '   1 '  
Net translation of investments in foreign operations (589) 215 (153)
Net gains (losses) related to hedges of investment in foreign operations 253 (288) (26)
Net change in accumulated other comprehensive (loss) income (336) (72) (179)
Balances as of December 31 (1,090) (754) (682)
Net Unrealized Pension and Other Postretirement Benefit Losses [Member] ' ' '
Changes in Other Comprehensive income ' ' '
Balances as of January 1 (488) (481) (464)
Net unrealized pension and other post retirement benefit gains (losses), net of tax 89 (7) (17)
Net change in accumulated other comprehensive (loss) income 89 (7) (17)
Balances as of December 31 $ (399) $ (488) $ (481)
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Changes in Accumulated Other Comprehensive Income (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items] ' ' '
Other non-interest revenue $ 2,274 $ 2,425 $ 2,164
Reclassification out of Accumulated Other Comprehensive Income [Member] | Net Unrealized Investment Gains (Losses) on Investment Securities [Member] ' ' '
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items] ' ' '
Other non-interest revenue (145) ' '
Income tax provision for other non-interest revenue 52 ' '
Other non-interest revenue, net of taxes $ (93) ' '
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Restructuring Charges (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Restructuring Charges ' ' '
Beginning Balance $ 470 $ 200 $ 215
Restructuring charges, net of revisions (4) 403 119
Payments (229) (133) (129)
Other non-cash (4) ' (5)
Ending Balance 233 470 200
U S Card Services [Member] ' ' '
Restructuring Charges ' ' '
Restructuring charges, net of revisions (7) ' '
International Card Services [Member] ' ' '
Restructuring Charges ' ' '
Restructuring charges, net of revisions (8) ' '
Global Commercial Services [Member] ' ' '
Restructuring Charges ' ' '
Restructuring charges, net of revisions (4) ' '
Global Network And Merchant Services [Member] ' ' '
Restructuring Charges ' ' '
Restructuring charges, net of revisions 7 ' '
Corporate and Other [Member] ' ' '
Restructuring Charges ' ' '
Restructuring charges, net of revisions 8 ' '
Employee Severance [Member] ' ' '
Restructuring Charges ' ' '
Beginning Balance 412 170 199
Restructuring charges, net of revisions (7) 366 96
Payments (206) (124) (121)
Other non-cash (3) ' (4)
Ending Balance 196 412 170
Other Terminations [Member] ' ' '
Restructuring Charges ' ' '
Beginning Balance 58 30 16
Restructuring charges, net of revisions 3 37 23
Payments (23) (9) (8)
Other non-cash (1) ' (1)
Ending Balance $ 37 $ 58 $ 30
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Restructuring Charges (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Restructuring charges, by reportable segment ' ' '
Restructuring charges, net of revisions $ (4) $ 403 $ 119
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 622 ' '
Employee Severance [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Restructuring charges, net of revisions (7) 366 96
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 529 ' '
Other Terminations [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Restructuring charges, net of revisions 3 37 23
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 93 ' '
U S Card Services [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Restructuring charges, net of revisions (7) ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 77 ' '
U S Card Services [Member] | Employee Severance [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 71 ' '
U S Card Services [Member] | Other Terminations [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 6 ' '
International Card Services [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Restructuring charges, net of revisions (8) ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 111 ' '
International Card Services [Member] | Employee Severance [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 110 ' '
International Card Services [Member] | Other Terminations [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 1 ' '
Global Commercial Services [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Restructuring charges, net of revisions (4) ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 222 ' '
Global Commercial Services [Member] | Employee Severance [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 204 ' '
Global Commercial Services [Member] | Other Terminations [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 18 ' '
Global Network And Merchant Services [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Restructuring charges, net of revisions 7 ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 55 ' '
Global Network And Merchant Services [Member] | Employee Severance [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 55 ' '
Global Network And Merchant Services [Member] | Other Terminations [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 0 ' '
Corporate and Other [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Restructuring charges, net of revisions 8 ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 157 ' '
Severance and other charges 147 ' '
Corporate and Other [Member] | Employee Severance [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs 89 ' '
Corporate and Other [Member] | Other Terminations [Member] ' ' '
Restructuring charges, by reportable segment ' ' '
Cumulative Restructuring Expense Incurred To Date On In-Progress Restructuring Programs $ 68 ' '
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Restructuring Charges (Details Textuals) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Restructuring Charges (Textuals) [Abstract] ' ' ' '
Restructuring charges, net of revisions ' $ (4) $ 403 $ 119
Restructuring charges, gross of revision adjustments 400 ' ' '
Restructuring charges, revision adjustments ' 4 16 27
Downsizing and Reorganizing Operations [Member] ' ' ' '
Restructuring Charges (Textuals) [Abstract] ' ' ' '
Restructuring charges, gross of revision adjustments ' ' 400 (105)
Employee Severance [Member] ' ' ' '
Restructuring Charges (Textuals) [Abstract] ' ' ' '
Restructuring charges, net of revisions ' (7) 366 96
U S Card Services [Member] ' ' ' '
Restructuring Charges (Textuals) [Abstract] ' ' ' '
Restructuring charges, net of revisions ' (7) ' '
International Card Services [Member] ' ' ' '
Restructuring Charges (Textuals) [Abstract] ' ' ' '
Restructuring charges, net of revisions ' (8) ' '
Global Commercial Services [Member] ' ' ' '
Restructuring Charges (Textuals) [Abstract] ' ' ' '
Restructuring charges, net of revisions ' (4) ' '
Global Network And Merchant Services [Member] ' ' ' '
Restructuring Charges (Textuals) [Abstract] ' ' ' '
Restructuring charges, net of revisions ' 7 ' '
Corporate and Other [Member] ' ' ' '
Restructuring Charges (Textuals) [Abstract] ' ' ' '
Restructuring charges, net of revisions ' $ 8 ' '
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Income Taxes (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Current income tax expense: ' ' '
U.S. federal $ 1,730 $ 982 $ 958
U.S. state and local 288 189 156
Non-U.S. 514 445 434
Total current income tax expense 2,532 1,616 1,548
Deferred income tax expense (benefit): ' ' '
U.S. federal 113 359 464
U.S. state and local 4 39 68
Non-U.S. (120) (45) (23)
Total deferred income tax expense (3) 353 509
Total income tax expense on continuing operations 2,529 1,969 2,057
Income tax expense from discontinued operations $ 0 $ 0 $ (36)
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Income Taxes (Details 1)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Effective tax rate reconciliation ' ' '
Combined tax at U.S. statutory federal income tax rate 35.00% 35.00% 35.00%
Increase (decrease) in taxes resulting from: ' ' '
Tax-exempt income (1.60%) (1.60%) (1.50%)
State and local income taxes, net of federal benefit 3.10% 2.50% 2.60%
Non-U.S. subsidiaries earnings (2.80%) (5.20%) (4.40%)
Tax settlements (1.90%) (0.20%) (1.90%)
All other 0.30% 0.00% (0.20%)
Actual tax rates 32.10% 30.50% 29.60%
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Income Taxes (Details 2) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Deferred tax assets: ' '
Reserves not yet deducted for tax purposes $ 3,813 $ 3,828
Employee compensation and benefits 721 761
Other 546 537
Gross deferred tax assets 5,080 5,126
Valuation allowance (121) (162)
Deferred tax assets after valuation allowance 4,959 4,964
Deferred tax liabilities: ' '
Intangibles and fixed assets 1,325 1,346
Deferred revenue 453 403
Deferred interest 363 378
Asset Securitization 130 73
Other 245 306
Gross deferred tax liabilities 2,516 2,506
Net deferred tax assets $ 2,443 $ 2,458
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Income Taxes (Details 3) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward] ' ' '
Balance, January 1 $ 1,230 $ 1,223 $ 1,377
Increases: ' ' '
Current year tax positions 124 51 77
Tax positions related to prior years 176 64 247
Decreases: ' ' '
Tax positions related to prior years (371) (44) (457)
Settlements with tax authorities (94) (25) (2)
Lapse of statute of limitations (21) (37) (19)
Effects of foreign currency translations 0 (2) 0
Balance, December 31 $ 1,044 $ 1,230 $ 1,223
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Income Taxes (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Income Taxes (Textuals) ' ' ' '
U.S. statutory federal income tax rate 35.00% 35.00% 35.00% '
Aggregate of federal taxes $ 3,000,000,000 ' ' '
Income taxes paid 2,000,000,000 1,900,000,000 700,000,000 '
Unrecognized tax benefits 1,044,000,000 1,230,000,000 1,223,000,000 1,377,000,000
Unrecognized tax benefits as a result of potential resolutions of prior years' tax 632,000,000 ' ' '
Unrecognized tax benefits that affect effective tax rate 427,000,000 452,000,000 440,000,000 '
Unrecognized tax benefits, amounts recorded to equity 474,000,000 ' ' '
Unrecognized tax benefits impact not possible to quantify 158,000,000 ' ' '
Unrecognized tax benefits income tax penalties and interest expense 31,000,000 8,000,000 63,000,000 '
Unrecognized tax benefits income tax penalties and interest accrued 144,000,000 155,000,000 ' '
Tax Benefits from Discontinued Operations ' ' 36,000,000 '
Income Taxes Of Non Us Subsidiaries [Line Items] ' ' ' '
Accumulated earnings intended to be permanently reinvested outside the U.S. 9,600,000,000 ' ' '
Internal Revenue Service (IRS) [Member] | Earliest Year [Member] ' ' ' '
Income Tax Contingency [Line Items] ' ' ' '
Open tax years by major tax jurisdiction '2008 ' ' '
Internal Revenue Service (IRS) [Member] | Latest Year [Member] ' ' ' '
Income Tax Contingency [Line Items] ' ' ' '
Open tax years by major tax jurisdiction '2011 ' ' '
International [Member] ' ' ' '
Income Taxes Of Non Us Subsidiaries [Line Items] ' ' ' '
Benefits related to the realization of certain foreign tax credits ' $ 146,000,000 $ 77,000,000 '
Decrease in tax rate related to the realization of certain foreign tax credits ' 2.30% 1.10% '
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Earnings Per Common Share (EPS) (Details) (USD $)
In Millions, except Per Share data, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Basic and diluted: ' ' ' ' ' ' ' ' ' ' '
Income from continuing operations ' ' ' ' ' ' ' ' $ 5,359 $ 4,482 $ 4,899
Earnings allocated to participating share awards (11) (12) (13) (11) (7) (14) (14) (14) (47) (49) (58)
Income from discontinued operations ' ' ' ' ' ' ' ' 0 0 36
Net income attributable to common shareholders ' ' ' ' ' ' ' ' 5,312 4,433 4,877
Denominator: ' ' ' ' ' ' ' ' ' ' '
Basic: Weighted-average common stock ' ' ' ' ' ' ' ' 1,082 1,135 1,178
Add: Weighted-average stock options ' ' ' ' ' ' ' ' 7 6 6
Diluted ' ' ' ' ' ' ' ' 1,089 1,141 1,184
Basic EPS: ' ' ' ' ' ' ' ' ' ' '
Income from continuing operations attributable to common shareholders $ 1.22 $ 1.26 $ 1.28 $ 1.15 $ 0.57 $ 1.1 $ 1.16 $ 1.07 $ 4.91 $ 3.91 $ 4.11
Income from discontinued operations ' ' ' ' ' ' ' ' $ 0 $ 0 $ 0.03
Net income attributable to common shareholders ' ' ' ' ' ' ' ' $ 4.91 $ 3.91 $ 4.14
Diluted EPS: ' ' ' ' ' ' ' ' ' ' '
Income from continuing operations attributable to common shareholders $ 1.21 $ 1.25 $ 1.27 $ 1.15 $ 0.56 $ 1.09 $ 1.15 $ 1.07 $ 4.88 $ 3.89 $ 4.09
Income from discontinued operations ' ' ' ' ' ' ' ' $ 0 $ 0 $ 0.03
Net income attributable to common shareholders ' ' ' ' ' ' ' ' $ 4.88 $ 3.89 $ 4.12
Earnings Per Common Share (Textuals) [Abstract] ' ' ' ' ' ' ' ' ' ' '
Subordinated debentures $ 750 ' ' ' $ 750 ' ' ' $ 750 $ 750 $ 750
Stock Option [Member] ' ' ' ' ' ' ' ' ' ' '
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items] ' ' ' ' ' ' ' ' ' ' '
Antidilutive securities excluded from computation of earnings per Share, amount ' ' ' ' ' ' ' ' 0.1 7.6 19.2
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Details of Certain Consolidated Statements of Income Lines (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Details Of Certain Statements Of Income Lines Details [Abstract] ' ' '
Foreign currency conversion revenue $ 877 $ 855 $ 861
Delinquency fees 667 604 567
Service fees 375 362 355
Other commissions and fees 495 496 486
Total other commissions and fees $ 2,414 $ 2,317 $ 2,269
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Details of Certain Consolidated Statements of Income Lines (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Details Of Certain Statements Of Income Lines Details [Abstract] ' ' '
Global Network Services partner revenues $ 650 $ 664 $ 655
Net gain (loss) on investment securities 136 126 16
Other revenues 1,488 1,635 1,493
Total other revenues $ 2,274 $ 2,425 $ 2,164
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Details of Certain Consolidated Statements of Income Lines (Details 2) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Details Of Certain Statements Of Income Lines Details [Abstract] ' ' '
Marketing and promotion $ 3,043 $ 2,890 $ 2,996
Card Member rewards 6,457 6,282 6,218
Card Member services 767 772 716
Total marketing, promotion, rewards and Card Member services $ 10,267 $ 9,944 $ 9,930
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Details of Certain Consolidated Statements of Income Lines (Details 3) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Details Of Certain Statements Of Income Lines Details [Abstract] ' ' '
Professional services $ 3,102 $ 2,963 $ 2,951
Occupancy and equipment 1,904 1,823 1,685
Communications 379 383 378
MasterCard and Visa settlements, net of legal fees 0 0 (562)
Other 1,133 1,404 1,260
Total other, net expense $ 6,518 $ 6,573 $ 5,712
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Stock Plans (Details) (USD $)
In Thousands, except Per Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Summary of Stock Option and RSA Activity '
Beginning Balance, Shares 31,861
Granted, shares 463
Exercised, shares (13,672)
Forfeited, shares (22)
Expired, shares (15)
Ending Balance, Shares 18,615
Beginning balance, weighted average exercise price $ 43.62
Granted, weighted average exercise price $ 61.76
Exercised, weighted average exercise price $ 42.39
Forfeitures, weighted average exercise price $ 39.25
Expired, weighted average exercise price $ 45.61
Ending balance, weighted average exercise price $ 44.98
Options vested and expected to vest, shares 18,600
Options vested and expected to vest, Weighted Average Exercise Price $ 44.98
Options exercisable, shares 16,842
Options exercisable, Weighted Average Exercise Price $ 44.51
Beginning balance, shares 11,800
Granted, shares 3,867
Vested, shares (5,559)
Forfeited, shares (530)
Ending balance, shares 9,578
Beginning Balance, Weighted Average Grant Price $ 40.31
Granted, Weighted Average Grant Price $ 60.13
Vested, Weighted Average Grant Price $ 33.24
Forfeited, Weighted Average Grant Price $ 50.31
Ending Balance, Weighted Average Grant Price $ 51.88
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Stock Plans (Details 1) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Weighted-average remaining contractual life and aggregate intrinsic value of the Company's stock options outstanding, exerciseable, and vested and expected to vest '
Weighted-average remaining contractual life, Outstanding '4 years 5 months 0 days
Aggregate intrinsic value, Outstanding $ 852
Weighted-average remaining contractual life, Exercisable '4 years 0 months 0 days
Aggregate intrinsic value, Exercisable 778
Weighted-average remaining contractual life, Vested and Expected to Vest '4 years 5 months 0 days
Aggregate intrinsic value, Vested and Expected to Vest $ 851
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Stock Plans (Details 2) (Stock Option [Member], USD $)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Stock Option [Member] ' ' '
Weighted Average Assumptions Used ' ' '
Dividend yield 1.40% 1.50% 1.60%
Expected volatility 39.00% 41.00% 40.00%
Risk-free interest rate 1.30% 1.30% 2.30%
Expected life of stock option (in years) '6 years 4 months 0 days '6 years 4 months 0 days '6 years 2 months 0 days
Weighted-average fair value per option $ 21.11 $ 17.48 $ 16.21
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Stock Plans (Details 3) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Stock Based Compensation Expense [Abstract] ' ' '
Stock-based compensation expense $ 350 $ 297 $ 301
Stock Plans (Textuals) [Abstract] ' ' '
Total income tax benefit recognized in the income statement for stock-based compensation arrangements 127 107 105
Restricted Stock Awards [Member] ' ' '
Stock Based Compensation Expense [Abstract] ' ' '
Stock-based compensation expense 208 197 176
Stock Plans (Textuals) [Abstract] ' ' '
Total unrecognized compensation cost 232 ' '
Weighted-average remaining vesting period '2 years 1 month 0 days ' '
Stock Option [Member] ' ' '
Stock Based Compensation Expense [Abstract] ' ' '
Stock-based compensation expense 23 29 40
Stock Plans (Textuals) [Abstract] ' ' '
Total unrecognized compensation cost 14 ' '
Weighted-average remaining vesting period '1 year 10 months 0 days ' '
Liability-Based Awards [Member] ' ' '
Stock Based Compensation Expense [Abstract] ' ' '
Stock-based compensation expense 119 70 83
Performance And Market-Based Stock Options [Member] ' ' '
Stock Based Compensation Expense [Abstract] ' ' '
Stock-based compensation expense $ 0 $ 1 $ 2
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Stock Plans (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Stock Plans Details [Abstract] ' ' '
Common shares unissued and available for grant 35,000,000 36,000,000 38,000,000
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] ' ' '
Weighted-average grant date fair value of RSAs granted $ 60.13 ' '
Chief Executive Officer [Member] ' ' '
Deferred Compensation Arrangement with Individual, Share-based Payments [Line Items] ' ' '
Non-qualified stock option awards granted to CEO 2,750,000 ' '
Contractual term in years of stock option awards '10 ' '
Vesting period in years of stock option awards '6 ' '
Chief Executive Officer [Member] | Market-based conditions [Member] ' ' '
Deferred Compensation Arrangement with Individual, Share-based Payments [Line Items] ' ' '
Aggregate grant date fair value $ 10,500,000 ' '
Total compensation expense 300,000 500,000 2,400,000
Chief Executive Officer [Member] | Performance-based conditions [Member] ' ' '
Deferred Compensation Arrangement with Individual, Share-based Payments [Line Items] ' ' '
Aggregate grant date fair value 33,800,000 ' '
Total compensation expense 0 0 0
Stock Option [Member] ' ' '
Deferred Compensation Arrangement with Individual, Share-based Payments [Line Items] ' ' '
Contractual term in years of stock option awards '10 ' '
Stock Option [Member] ' ' '
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] ' ' '
Vesting rights 'Stock options generally vest 25 percent per year beginning with the first anniversary of the grant date. ' '
Intrinsic value for options exercised 374,000,000 209,000,000 206,000,000
Cash received from the exercise of stock options 580,000,000 368,000,000 503,000,000
Tax benefit realized from income tax deductions from stock option exercises 84,000,000 45,000,000 60,000,000
Restricted Stock Awards [Member] ' ' '
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] ' ' '
Vesting rights 'RSAs are valued based on the stock price on the date of grant and generally vest 25 percent per year, beginning with the first anniversary of the grant date. ' '
Total fair value of shares vested 336,000,000 296,000,000 221,000,000
Weighted-average grant date fair value of RSAs granted $ 60.13 $ 49.8 $ 45.11
Liability-Based Awards [Member] ' ' '
Share-based Compensation Arrangement by Share-based Payment Award [Line Items] ' ' '
Cash paid upon vesting of PGs $ 45,000,000 $ 66,000,000 $ 58,000,000
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Retirement Plans (Details Textuals) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Defined benefit pension plans and other postretirement benefit plans [Member] ' ' '
Retirement Plans (Textuals) [Abstract] ' ' '
Net funded status related to the defined benefit pension plans $ (661) $ (796) '
Total expense for all defined contribution retirement plans 59 93 74
Defined Contribution Pension [Member] ' ' '
Retirement Plans (Textuals) [Abstract] ' ' '
Total expense for all defined contribution retirement plans $ 281 $ 254 $ 252
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Significant Credit Concentrations (Details) (USD $)
In Billions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Maximum Credit Exposure by Category ' '
On-balance sheet $ 141 $ 141
Individuals [Member] ' '
Maximum Credit Exposure by Category ' '
On-balance sheet 98 95
Unused lines-of-credit 265 253
Financial Institutions [Member] ' '
Maximum Credit Exposure by Category ' '
On-balance sheet 22 25
United States Government And Agencies [Member] ' '
Maximum Credit Exposure by Category ' '
On-balance sheet 4 5
Other Concentration [Member] ' '
Maximum Credit Exposure by Category ' '
On-balance sheet $ 17 $ 16
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Significant Credit Concentrations (Details 1) (USD $)
In Billions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Card Member loans and receivables exposure ' '
On-balance sheet $ 111 $ 108
Individuals [Member] ' '
Card Member loans and receivables exposure ' '
Unused lines-of-credit 265 253
U.S. [Member] ' '
Card Member loans and receivables exposure ' '
On-balance sheet 89 85
U.S. [Member] | Individuals [Member] ' '
Card Member loans and receivables exposure ' '
Unused lines-of-credit 219 208
Non-U.S. [Member] ' '
Card Member loans and receivables exposure ' '
On-balance sheet 22 23
Non-U.S. [Member] | Individuals [Member] ' '
Card Member loans and receivables exposure ' '
Unused lines-of-credit $ 46 $ 45
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Significant Credit Concentrations (Details Textuals)
12 Months Ended
Dec. 31, 2013
Significant Credit Concentrations (Textuals) [Abstract] '
Percentage of worldwide billed business 5.00%
Percentage of worldwide Card Member lending receivables 15.00%
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Regulatory Matters and Capital Adequacy (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Regulatory Matters And Capital Adequacy [Abstract] ' '
Well-capitalized ratios 10.00% 10.00%
Minimum capital ratios 8.00% 8.00%
Leverage capital required, Well-capitalized ratios 5.00% 5.00%
Leverage capital required, Minimum capital ratios 4.00% 4.00%
Risk-based capital required, Well-capitalized ratios 6.00% 6.00%
Risk-based capital required, Minimum capital ratios 4.00% 4.00%
Parent Company [Member] ' '
Regulatory capital ratios ' '
Tier 1 capital 16,174 14,920
Total capital 18,585 17,349
Tier 1 capital ratio 12.50% 11.90%
Total capital ratio 14.40% 13.80%
Tier 1 leverage ratio 10.90% 10.20%
American Express Centurion Bank [Member] ' '
Regulatory capital ratios ' '
Tier 1 capital 6,366 5,814
Total capital 6,765 6,227
Tier 1 capital ratio 19.90% 17.60%
Total capital ratio 21.20% 18.90%
Tier 1 leverage ratio 19.00% 17.00%
American Express Bank, FSB [Member] ' '
Regulatory capital ratios ' '
Tier 1 capital 6,744 6,649
Total capital 7,662 7,556
Tier 1 capital ratio 15.60% 16.50%
Total capital ratio 17.70% 18.70%
Tier 1 leverage ratio 17.50% 17.50%
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Regulatory Matters and Capital Adequacy (Details Textuals) (USD $)
In Billions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Regulatory Matters And Capital Adequacy [Abstract] ' '
Restricted net assets of subsidiaries $ 9.9 '
Retained Earnings Available For Payment Of Dividends 4.6 4.7
American Express Centurion Bank [Member] ' '
Regulatory Matters And Capital Adequacy [Abstract] ' '
Dividends paid from retained earnings to its parent company 1.4 2
American Express Bank, FSB [Member] ' '
Regulatory Matters And Capital Adequacy [Abstract] ' '
Dividends paid from retained earnings to its parent company $ 1.8 $ 1.5
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Commitments and Contingencies (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Minimum aggregate rental commitment under all noncancelable operating leases '
2014 $ 237
2015 196
2016 157
2017 132
2018 114
Thereafter 922
Total $ 1,758
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Commitments and Contingencies (Details Textuals) (USD $)
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2013
Lease Termination Penalties [Member]
Dec. 31, 2012
Lease Termination Penalties [Member]
Dec. 31, 2011
Visa [Member]
Dec. 31, 2007
Visa [Member]
Dec. 31, 2011
MasterCard [Member]
Component of Operating Other Cost and Expense [Line Items] ' ' ' ' ' ' ' '
Total rental expense $ 281,000,000 $ 305,000,000 $ 280,000,000 $ 6,000,000 $ 13,000,000 ' ' '
Aggregate maximum payments received by the company ' ' 4,050,000,000 ' ' ' ' '
Pretax payments ' ' ' ' ' 280,000,000 1,130,000,000 300,000,000
After tax settlement ' ' ' ' ' 172,000,000 700,000,000 186,000,000
Commitments And Contingencies (Textuals) [Abstract] ' ' ' ' ' ' ' '
Range of possible loss, minimum 0 ' ' ' ' ' ' '
Range of possible loss, maximum 440,000,000 ' ' ' ' ' ' '
Contingent obligations with co-brand partners 2,800,000,000 ' ' ' ' ' ' '
Amount of rentals subject to subleasing arrangements 23,000,000 ' ' ' ' ' ' '
Future minimum payments on capital leases due, in 2014 11,000,000 ' ' ' ' ' ' '
Future minimum payments on capital leases due, in 2015 4,000,000 ' ' ' ' ' ' '
Future minimum payments on capital leases due, in 2016 4,000,000 ' ' ' ' ' ' '
Future minimum payments on capital leases due, in 2017 4,000,000 ' ' ' ' ' ' '
Future minimum payments on capital leases due, in 2018 4,000,000 ' ' ' ' ' ' '
Future minimum payments on capital leases due, thereafter $ 14,000,000 ' ' ' ' ' ' '
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Reportable Operating Segments and Geographic Operations (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Segment Reporting Information [Line Items] ' ' ' ' ' ' ' ' ' ' ' '
Non-interest revenues ' ' ' ' ' ' ' ' $ 27,927 $ 26,927 $ 25,586 '
Interest income ' ' ' ' ' ' ' ' 7,005 6,854 6,696 '
Interest expense ' ' ' ' ' ' ' ' 1,958 2,226 2,320 '
Total revenues, net of interest expense 8,547 8,301 8,245 7,881 8,141 7,862 7,965 7,587 32,974 31,555 29,962 '
Total provision ' ' ' ' ' ' ' ' 2,110 1,990 1,112 '
Pretax income from continuing operations 1,980 2,004 1,995 1,909 929 1,870 1,879 1,773 7,888 6,451 6,956 '
Income tax provision (benefit) ' ' ' ' ' ' ' ' 2,529 1,969 2,057 '
Income from continuing operations ' ' ' ' ' ' ' ' 5,359 4,482 4,899 '
Total shareholders' equity 19,496 ' ' ' 18,886 ' ' ' 19,496 18,886 18,794 16,230
U S Card Services [Member] ' ' ' ' ' ' ' ' ' ' ' '
Segment Reporting Information [Line Items] ' ' ' ' ' ' ' ' ' ' ' '
Non-interest revenues ' ' ' ' ' ' ' ' 12,123 11,469 10,804 '
Interest income ' ' ' ' ' ' ' ' 5,565 5,342 5,074 '
Interest expense ' ' ' ' ' ' ' ' 693 765 807 '
Total revenues, net of interest expense ' ' ' ' ' ' ' ' 16,995 16,046 15,071 '
Total provision ' ' ' ' ' ' ' ' 1,417 1,429 687 '
Pretax income from continuing operations ' ' ' ' ' ' ' ' 4,994 4,069 4,129 '
Income tax provision (benefit) ' ' ' ' ' ' ' ' 1,801 1,477 1,449 '
Income from continuing operations ' ' ' ' ' ' ' ' 3,193 2,592 2,680 '
Total shareholders' equity 9,300 ' ' ' 8,700 ' ' ' 9,300 8,700 8,800 '
International Card Services [Member] ' ' ' ' ' ' ' ' ' ' ' '
Segment Reporting Information [Line Items] ' ' ' ' ' ' ' ' ' ' ' '
Non-interest revenues ' ' ' ' ' ' ' ' 4,644 4,561 4,470 '
Interest income ' ' ' ' ' ' ' ' 1,118 1,147 1,195 '
Interest expense ' ' ' ' ' ' ' ' 361 402 426 '
Total revenues, net of interest expense ' ' ' ' ' ' ' ' 5,401 5,306 5,239 '
Total provision ' ' ' ' ' ' ' ' 444 330 268 '
Pretax income from continuing operations ' ' ' ' ' ' ' ' 643 659 762 '
Income tax provision (benefit) ' ' ' ' ' ' ' ' 12 25 39 '
Income from continuing operations ' ' ' ' ' ' ' ' 631 634 723 '
Total shareholders' equity 3,100 ' ' ' 2,900 ' ' ' 3,100 2,900 2,800 '
Global Commercial Services [Member] ' ' ' ' ' ' ' ' ' ' ' '
Segment Reporting Information [Line Items] ' ' ' ' ' ' ' ' ' ' ' '
Non-interest revenues ' ' ' ' ' ' ' ' 5,085 4,995 4,880 '
Interest income ' ' ' ' ' ' ' ' 13 11 9 '
Interest expense ' ' ' ' ' ' ' ' 245 257 264 '
Total revenues, net of interest expense ' ' ' ' ' ' ' ' 4,853 4,749 4,625 '
Total provision ' ' ' ' ' ' ' ' 159 136 76 '
Pretax income from continuing operations ' ' ' ' ' ' ' ' 1,244 960 1,075 '
Income tax provision (benefit) ' ' ' ' ' ' ' ' 384 316 337 '
Income from continuing operations ' ' ' ' ' ' ' ' 860 644 738 '
Total shareholders' equity 3,700 ' ' ' 3,600 ' ' ' 3,700 3,600 3,600 '
Global Network And Merchant Services [Member] ' ' ' ' ' ' ' ' ' ' ' '
Segment Reporting Information [Line Items] ' ' ' ' ' ' ' ' ' ' ' '
Non-interest revenues ' ' ' ' ' ' ' ' 5,229 5,005 4,713 '
Interest income ' ' ' ' ' ' ' ' 32 23 5 '
Interest expense ' ' ' ' ' ' ' ' (252) (243) (224) '
Total revenues, net of interest expense ' ' ' ' ' ' ' ' 5,513 5,271 4,942 '
Total provision ' ' ' ' ' ' ' ' 69 74 75 '
Pretax income from continuing operations ' ' ' ' ' ' ' ' 2,469 2,219 1,979 '
Income tax provision (benefit) ' ' ' ' ' ' ' ' 894 776 686 '
Income from continuing operations ' ' ' ' ' ' ' ' 1,575 1,443 1,293 '
Total shareholders' equity 2,000 ' ' ' 2,000 ' ' ' 2,000 2,000 2,000 '
Corporate and Other [Member] ' ' ' ' ' ' ' ' ' ' ' '
Segment Reporting Information [Line Items] ' ' ' ' ' ' ' ' ' ' ' '
Non-interest revenues ' ' ' ' ' ' ' ' 846 897 719 '
Interest income ' ' ' ' ' ' ' ' 277 331 413 '
Interest expense ' ' ' ' ' ' ' ' 911 1,045 1,047 '
Total revenues, net of interest expense ' ' ' ' ' ' ' ' 212 183 85 '
Total provision ' ' ' ' ' ' ' ' 21 21 6 '
Pretax income from continuing operations ' ' ' ' ' ' ' ' (1,462) (1,456) (989) '
Income tax provision (benefit) ' ' ' ' ' ' ' ' (562) (625) (454) '
Income from continuing operations ' ' ' ' ' ' ' ' (900) (831) (535) '
Total shareholders' equity $ 1,400 ' ' ' $ 1,700 ' ' ' $ 1,400 $ 1,700 $ 1,600 '
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Reportable Operating Segements and Geographic Operations (Details 1) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] ' ' ' ' ' ' ' ' ' ' '
Total revenues net of interest expense $ 8,547 $ 8,301 $ 8,245 $ 7,881 $ 8,141 $ 7,862 $ 7,965 $ 7,587 $ 32,974 $ 31,555 $ 29,962
Pretax income from continuing operations 1,980 2,004 1,995 1,909 929 1,870 1,879 1,773 7,888 6,451 6,956
United States Geographic Region [Member] ' ' ' ' ' ' ' ' ' ' '
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] ' ' ' ' ' ' ' ' ' ' '
Total revenues net of interest expense ' ' ' ' ' ' ' ' 23,745 22,631 21,254
Pretax income from continuing operations ' ' ' ' ' ' ' ' 7,679 6,468 6,971
EMEA Geographic Region [Member] ' ' ' ' ' ' ' ' ' ' '
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] ' ' ' ' ' ' ' ' ' ' '
Total revenues net of interest expense ' ' ' ' ' ' ' ' 3,700 3,594 3,551
Pretax income from continuing operations ' ' ' ' ' ' ' ' 524 505 620
JAPA Geographic Region [Member] ' ' ' ' ' ' ' ' ' ' '
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] ' ' ' ' ' ' ' ' ' ' '
Total revenues net of interest expense ' ' ' ' ' ' ' ' 2,952 3,106 3,071
Pretax income from continuing operations ' ' ' ' ' ' ' ' 488 426 430
LACC Geographic Region [Member] ' ' ' ' ' ' ' ' ' ' '
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] ' ' ' ' ' ' ' ' ' ' '
Total revenues net of interest expense ' ' ' ' ' ' ' ' 2,900 2,774 2,706
Pretax income from continuing operations ' ' ' ' ' ' ' ' 701 605 583
Other Unallocated [Member] ' ' ' ' ' ' ' ' ' ' '
Segment Revenues And Pretax Income Loss By Geographic Location [Line Items] ' ' ' ' ' ' ' ' ' ' '
Total revenues net of interest expense ' ' ' ' ' ' ' ' (323) (550) (620)
Pretax income from continuing operations ' ' ' ' ' ' ' ' $ (1,504) $ (1,553) $ (1,648)
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Parent Company (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Non-interest revenues ' ' ' ' ' ' ' ' ' ' '
Gain on sale of securities ' ' ' ' ' ' ' ' $ 136 $ 126 $ 16
Other ' ' ' ' ' ' ' ' 2,274 2,425 2,164
Total non-interest revenues ' ' ' ' ' ' ' ' (27,927) (26,927) (25,586)
Interest income ' ' ' ' ' ' ' ' 7,005 6,854 6,696
Interest expense ' ' ' ' ' ' ' ' (1,958) (2,226) (2,320)
Total revenues net of interest expense (8,547) (8,301) (8,245) (7,881) (8,141) (7,862) (7,965) (7,587) (32,974) (31,555) (29,962)
Expenses ' ' ' ' ' ' ' ' ' ' '
Salaries and employee benefits ' ' ' ' ' ' ' ' 6,191 6,597 6,252
Other ' ' ' ' ' ' ' ' 6,518 6,573 5,712
Total ' ' ' ' ' ' ' ' (22,976) (23,114) (21,894)
Pretax loss 1,980 2,004 1,995 1,909 929 1,870 1,879 1,773 7,888 6,451 6,956
Income tax provision (benefit) ' ' ' ' ' ' ' ' (2,529) (1,969) (2,057)
Income from continuing operations ' ' ' ' ' ' ' ' 5,359 4,482 4,899
Income from discontinued operations ' ' ' ' ' ' ' ' 0 0 36
Net income 1,308 1,366 1,405 1,280 637 1,250 1,339 1,256 5,359 4,482 4,935
Parent Company [Member] ' ' ' ' ' ' ' ' ' ' '
Non-interest revenues ' ' ' ' ' ' ' ' ' ' '
Gain on sale of securities ' ' ' ' ' ' ' ' 135 121 15
Other ' ' ' ' ' ' ' ' 5 (12) 3
Total non-interest revenues ' ' ' ' ' ' ' ' 140 109 18
Interest income ' ' ' ' ' ' ' ' 134 137 142
Interest expense ' ' ' ' ' ' ' ' (583) (609) (633)
Total revenues net of interest expense ' ' ' ' ' ' ' ' (309) (363) (473)
Expenses ' ' ' ' ' ' ' ' ' ' '
Salaries and employee benefits ' ' ' ' ' ' ' ' 206 165 173
Other ' ' ' ' ' ' ' ' 261 214 186
Total ' ' ' ' ' ' ' ' 467 379 359
Pretax loss ' ' ' ' ' ' ' ' (776) (742) (832)
Income tax provision (benefit) ' ' ' ' ' ' ' ' (297) (258) (346)
Net loss before equity in net income of subsidiaries and affiliates ' ' ' ' ' ' ' ' (479) (484) (486)
Equity in net income of subsidiaries and affiliates ' ' ' ' ' ' ' ' 5,838 4,966 5,385
Income from continuing operations ' ' ' ' ' ' ' ' 5,359 4,482 4,899
Income from discontinued operations ' ' ' ' ' ' ' ' 0 0 36
Net income ' ' ' ' ' ' ' ' $ 5,359 $ 4,482 $ 4,935
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Parent Company (Details 1) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Assets ' ' ' '
Cash and cash equivalents $ 19,486 $ 22,250 $ 24,893 $ 16,356
Investment securities 5,016 5,614 ' '
Accounts receivable, less reserves 43,777 42,338 ' '
Premises and equipment, less accumulated depreciation 3,875 3,635 ' '
Other assets 11,228 11,418 ' '
Total assets 153,375 153,140 ' '
Liabilities and Shareholders' Equity ' ' ' '
Long-term debt 55,330 58,973 ' '
Total liabilities 133,879 134,254 ' '
Shareholders' Equity ' ' ' '
Common shares 213 221 ' '
Additional paid-in capital 12,202 12,067 ' '
Retained earnings 8,507 7,525 ' '
Accumulated other comprehensive loss (1,426) (927) ' '
Total shareholders' equity 19,496 18,886 18,794 16,230
Total liabilities and shareholders' equity 153,375 153,140 ' '
Parent Company Details (Textuals) [Abstract] ' ' ' '
Premises and equipment, accumulated depreciation 5,978 5,429 ' '
Parent Company [Member] ' ' ' '
Assets ' ' ' '
Cash and cash equivalents 6,076 4,797 6,914 5,267
Investment securities 123 296 ' '
Equity in net assets of subsidiaries and affiliates of continuing operations 19,571 19,087 ' '
Accounts receivable, less reserves 378 655 ' '
Premises and equipment, less accumulated depreciation 136 117 ' '
Loans to subsidiaries and affiliates 5,236 6,733 ' '
Due from subsidiaries and affiliates 1,126 1,189 ' '
Other assets 335 441 ' '
Total assets 32,981 33,315 ' '
Liabilities and Shareholders' Equity ' ' ' '
Accounts payable and other liabilities 1,386 1,474 ' '
Due to subsidiaries and affiliates 926 1,069 ' '
Short-term debt of subsidiaries and affiliates 819 2,316 ' '
Long-term debt 10,354 9,570 ' '
Total liabilities 13,485 14,429 ' '
Shareholders' Equity ' ' ' '
Common shares 213 221 ' '
Additional paid-in capital 12,202 12,067 ' '
Retained earnings 8,507 7,525 ' '
Accumulated other comprehensive loss (1,426) (927) ' '
Total shareholders' equity 19,496 18,886 ' '
Total liabilities and shareholders' equity 32,981 33,315 ' '
Parent Company Details (Textuals) [Abstract] ' ' ' '
Premises and equipment, accumulated depreciation $ 76 $ 59 ' '
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Parent Company (Details 2) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Cash Flows from Operating Activities ' ' ' ' ' ' ' ' ' ' '
Net income $ 1,308 $ 1,366 $ 1,405 $ 1,280 $ 637 $ 1,250 $ 1,339 $ 1,256 $ 5,359 $ 4,482 $ 4,935
Equity in net income of subsidiaries and affiliates: ' ' ' ' ' ' ' ' ' ' '
Income from discontinued operations ' ' ' ' ' ' ' ' 0 0 36
Gain on sale of securities ' ' ' ' ' ' ' ' (136) (126) (16)
Premium paid on debt exchange ' ' ' ' ' ' ' ' 0 (541) 0
Net cash provided by operating activities ' ' ' ' ' ' ' ' 8,547 7,082 9,768
Cash Flows from Investing Activities ' ' ' ' ' ' ' ' ' ' '
Purchase of investments ' ' ' ' ' ' ' ' (1,348) (473) (1,158)
Purchase of premises and equipment, net of sales ' ' ' ' ' ' ' ' (1,006) (1,053) (1,189)
Net cash provided by (used in) investing activities ' ' ' ' ' ' ' ' (7,269) (6,545) (491)
Cash Flows from Financing Activities ' ' ' ' ' ' ' ' ' ' '
Principal payments on long-term debt ' ' ' ' ' ' ' ' (14,763) (14,076) (21,029)
Issuance of American Express common shares and other ' ' ' ' ' ' ' ' 721 443 594
Repurchase of American Express common shares ' ' ' ' ' ' ' ' (3,943) (3,952) (2,300)
Dividends paid ' ' ' ' ' ' ' ' (939) (902) (861)
Net cash used in financing activities ' ' ' ' ' ' ' ' (3,891) (3,268) (677)
Net increase (decrease) in cash and cash equivalents ' ' ' ' ' ' ' ' (2,764) (2,643) 8,537
Cash and cash equivalents at beginning of year ' ' ' 22,250 ' ' ' 24,893 22,250 24,893 16,356
Cash and cash equivalents at end of year 19,486 ' ' ' 22,250 ' ' ' 19,486 22,250 24,893
Parent Company [Member] ' ' ' ' ' ' ' ' ' ' '
Cash Flows from Operating Activities ' ' ' ' ' ' ' ' ' ' '
Net income ' ' ' ' ' ' ' ' 5,359 4,482 4,935
Equity in net income of subsidiaries and affiliates: ' ' ' ' ' ' ' ' ' ' '
Continuing operations ' ' ' ' ' ' ' ' (5,838) (4,966) (5,385)
Income from discontinued operations ' ' ' ' ' ' ' ' 0 0 36
Dividends received from subsidiaries and affiliates ' ' ' ' ' ' ' ' 4,768 3,355 3,773
Gain on sale of securities ' ' ' ' ' ' ' ' (135) (121) (15)
Other operating activities, primarily with subsidiaries and affiliates ' ' ' ' ' ' ' ' 324 196 671
Premium paid on debt exchange ' ' ' ' ' ' ' ' 0 (541) 0
Net cash provided by operating activities ' ' ' ' ' ' ' ' 4,478 2,405 3,943
Cash Flows from Investing Activities ' ' ' ' ' ' ' ' ' ' '
Sale of investments ' ' ' ' ' ' ' ' 157 118 20
Purchase of investments ' ' ' ' ' ' ' ' 0 0 (2)
Purchase of premises and equipment, net of sales ' ' ' ' ' ' ' ' (39) (38) (35)
Loans to subsidiaries and affiliates ' ' ' ' ' ' ' ' 1,498 (1,601) (189)
Investments in subsidiaries and affiliates ' ' ' ' ' ' ' ' 0 (11) (18)
Net cash provided by (used in) investing activities ' ' ' ' ' ' ' ' 1,616 (1,532) (224)
Cash Flows from Financing Activities ' ' ' ' ' ' ' ' ' ' '
Principal payments on long-term debt ' ' ' ' ' ' ' ' 843 0 (400)
Short-term debt of subsidiaries and affiliates ' ' ' ' ' ' ' ' (1,497) 1,421 895
Issuance of American Express common shares and other ' ' ' ' ' ' ' ' 721 443 594
Repurchase of American Express common shares ' ' ' ' ' ' ' ' (3,943) (3,952) (2,300)
Dividends paid ' ' ' ' ' ' ' ' (939) (902) (861)
Net cash used in financing activities ' ' ' ' ' ' ' ' (4,815) (2,990) (2,072)
Net increase (decrease) in cash and cash equivalents ' ' ' ' ' ' ' ' 1,279 (2,117) 1,647
Cash and cash equivalents at beginning of year ' ' ' 4,797 ' ' ' 6,914 4,797 6,914 5,267
Cash and cash equivalents at end of year $ 6,076 ' ' ' $ 4,797 ' ' ' $ 6,076 $ 4,797 $ 6,914
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Parent Company (Details Textuals) (Non Cash [Member], USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Parent Company Details (Textuals) [Abstract] ' ' '
Impacts of debt exchange on long-term debt $ 0 $ 439 $ 0
Parent Company [Member] ' ' '
Parent Company Details (Textuals) [Abstract] ' ' '
Impacts of debt exchange on long-term debt $ 0 $ 439 $ 0
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Quarterly Financial Data (Unaudited) (Details) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Disclosure of quarterly financial data ' ' ' ' ' ' ' ' ' ' '
Total revenues net of interest expense $ 8,547,000,000 $ 8,301,000,000 $ 8,245,000,000 $ 7,881,000,000 $ 8,141,000,000 $ 7,862,000,000 $ 7,965,000,000 $ 7,587,000,000 $ 32,974,000,000 $ 31,555,000,000 $ 29,962,000,000
Pretax income from continuing operations 1,980,000,000 2,004,000,000 1,995,000,000 1,909,000,000 929,000,000 1,870,000,000 1,879,000,000 1,773,000,000 7,888,000,000 6,451,000,000 6,956,000,000
Income from continuing operations ' ' ' ' ' ' ' ' 5,359,000,000 4,482,000,000 4,899,000,000
Income from discontinued operations ' ' ' ' ' ' ' ' 0 0 36,000,000
Net income attributable to common shareholders 1,308,000,000 1,366,000,000 1,405,000,000 1,280,000,000 637,000,000 1,250,000,000 1,339,000,000 1,256,000,000 5,359,000,000 4,482,000,000 4,935,000,000
Earnings per Common Share Basic: (Note 18) ' ' ' ' ' ' ' ' ' ' '
Income from continuing operations attributable to common shareholders $ 1.22 $ 1.26 $ 1.28 $ 1.15 $ 0.57 $ 1.1 $ 1.16 $ 1.07 $ 4.91 $ 3.91 $ 4.11
Income from discontinued operations ' ' ' ' ' ' ' ' $ 0 $ 0 $ 0.03
Net income attributable to common shareholders ' ' ' ' ' ' ' ' $ 4.91 $ 3.91 $ 4.14
Earnings per Common Share Diluted: (Note 18) ' ' ' ' ' ' ' ' ' ' '
Continuing operations $ 1.21 $ 1.25 $ 1.27 $ 1.15 $ 0.56 $ 1.09 $ 1.15 $ 1.07 $ 4.88 $ 3.89 $ 4.09
Income from discontinued operations ' ' ' ' ' ' ' ' $ 0 $ 0 $ 0.03
Net income attributable to common shareholders ' ' ' ' ' ' ' ' $ 4.88 $ 3.89 $ 4.12
Cash dividends declared per common share $ 0.23 $ 0.23 $ 0.23 $ 0.2 $ 0.2 $ 0.2 $ 0.2 $ 0.2 $ 0.89 $ 0.8 $ 0.72
Common share price: ' ' ' ' ' ' ' ' ' ' '
High 90.79 78.63 78.61 67.48 59.4 59.73 61.42 59.26 ' ' '
Low $ 72.08 $ 71.47 $ 63.43 $ 58.31 $ 53.02 $ 54.35 $ 53.18 $ 47.4 ' ' '
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Quarterly Financial Data (Details Textuals) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Quarterly Financial Data (Textuals) [Abstract] ' ' ' ' ' ' ' ' ' ' '
Earnings allocated to participating share awards $ 11 $ 12 $ 13 $ 11 $ 7 $ 14 $ 14 $ 14 $ 47 $ 49 $ 58
Restructuring charges, gross of revision adjustments ' ' ' ' 400 ' ' ' ' ' '
Restructuring charges, after-tax ' ' ' ' 287 ' ' ' ' ' '
Membership rewards expense ' ' ' ' 342 ' ' ' ' ' '
Membership rewards expense, after-tax ' ' ' ' 212 ' ' ' ' ' '
Statement [Line Items] ' ' ' ' ' ' ' ' ' ' '
Card Member reimbursements ' ' ' ' 153 ' ' ' ' ' '
Card Member reimbursements, after-tax ' ' ' ' 95 ' ' ' ' ' '
Periods in the prior year [Member] ' ' ' ' ' ' ' ' ' ' '
Statement [Line Items] ' ' ' ' ' ' ' ' ' ' '
Card Member reimbursements ' ' ' ' 49 ' ' ' ' ' '
Periods prior to the prior year [Member] ' ' ' ' ' ' ' ' ' ' '
Statement [Line Items] ' ' ' ' ' ' ' ' ' ' '
Card Member reimbursements ' ' ' ' $ 83 ' ' ' ' ' '
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