Information about Geographic Areas and Products (Tables)

12 Months Ended

Dec. 31, 2019

Segments, Geographical Areas [Abstract]

Revenues by Geographic Area, Based on Billing Location of Customer

Revenues by geographic area, based on the location of our users, were as follows for the periods presented (in thousands):



	Year Ended December 31,
	2019		2018		2017
Revenues by geography
North America ⁽¹⁾	$	2,276,549	$	1,725,255	$	1,290,043
EMEA ⁽²⁾	865,661		654,677		475,411
Asia Pacific and other	318,227		228,884		153,040
Total revenues	$	3,460,437	$	2,608,816	$	1,918,494

Schedule of Long Lived Assets by Geographic Area

Property and equipment, net by geographic area were as follows (in thousands):



	December 31,
	2019		2018
Property and equipment, net:
North America ⁽³⁾	$	269,754	$	227,471
EMEA ⁽²⁾	118,399		82,526
Asia Pacific and other	79,932		37,219
Total property and equipment, net	$	468,085	$	347,216


(1)	Revenues attributed to the United States were approximately 94% of North America revenues for each of the years ended December 31, 2019, 2018 and 2017.


(2)	Europe, the Middle East and Africa (EMEA)

(3)

Property and equipment, net attributed to the United States were approximately 73% and 76% of property and equipment, net attributable to North America as of December 31, 2019 and 2018, respectively.

Schedule of Subscription Revenue by Products

Subscription revenues consist of the following (in thousands):



	Year Ended December 31,
	2019		2018		2017
Digital workflow products⁽¹⁾	$	2,810,887	$	2,111,702	$	1,534,591
ITOM products⁽¹⁾	444,192		309,611		204,909
Total subscription revenues	$	3,255,079	$	2,421,313	$	1,739,500

(1)

As we have expanded the scope of IntegrationHub (formerly included within our ITOM offering) beyond ITOM to align more closely with our broader platform offering, revenues associated with IntegrationHub have been reclassified from ITOM products to platform, which is part of our digital workflow products. Revenues reclassified from ITOM product revenues to digital workflow products revenues were $60.9 million and $44.4 million for the years ended December 31, 2018 and 2017, respectively.