v3.24.0.1
Revenue (Tables)
 12 Months Ended
Dec. 31, 2023
Revenue from Contract with Customer [Abstract]  
Disaggregation of revenue
Year ended December 31 (in millions)202320222021
Domestic broadband$25,489 $24,469 $22,979 
Domestic wireless3,664 3,071 2,380 
International connectivity4,207 3,426 3,293 
Total residential connectivity33,359 30,966 28,652 
Video28,797 30,496 32,440 
Advertising3,969 4,546 4,507 
Other5,820 6,378 7,095 
Total Residential Connectivity & Platforms71,946 72,386 72,694 
Total Business Services Connectivity9,255 8,819 8,056 
Total Connectivity & Platforms81,201 81,205 80,750 
Domestic advertising8,600 10,360 10,177 
Domestic distribution10,663 10,525 10,080 
International networks4,109 3,729 5,060 
Other1,983 2,105 2,090 
Total Media25,355 26,719 27,406 
Content licensing8,231 9,348 8,193 
Theatrical2,079 1,607 691 
Other1,315 1,302 1,193 
Total Studios11,625 12,257 10,077 
Total Theme Parks8,947 7,541 5,051 
Headquarters and Other64 75 87 
Eliminations(a)
(2,800)(3,442)(3,048)
Total Content & Experiences43,191 43,151 39,574 
Corporate and Other2,763 2,662 2,844 
Eliminations(a)
(5,583)(5,590)(6,783)
Total revenue$121,572 $121,427 $116,385 
(a)Included in Eliminations are transactions that our segments enter into with one another. See Note 2 for a description of these transactions.
We operate primarily in the United States but also in select international markets. The table below summarizes our consolidated revenue from customers in certain geographic locations.
Year ended December 31 (in millions)202320222021
United States$94,375 $96,441 $90,926 
United Kingdom13,364 13,380 13,999 
Other13,833 11,606 11,460 
Total revenue$121,572 $121,427 $116,385 
Schedule of receivables, net
The table below summarizes our accounts receivable.
December 31 (in millions)20232022
Receivables, gross$14,511 $13,407 
Less: Allowance for credit losses698 736 
Receivables, net$13,813 $12,672 
Changes in the allowance for doubtful accounts
The table below presents changes in our allowance for credit losses.
(in millions)202320222021
Beginning balance$736 $658 $807 
Current-period provision for expected credit losses775 758 336 
Write-offs charged against the allowance, net of recoveries and other(812)(680)(485)
Ending balance$698 $736 $658 
Other balance sheet accounts
The table below summarizes our other balances that are not separately presented in our consolidated balance sheets that relate to the recognition of revenue and collection of the related cash, as well as the deferred costs associated with our contracts with customers.
December 31 (in millions)20232022
Noncurrent receivables, net (included in other noncurrent assets, net)$1,914 $1,887 
Contract acquisition and fulfillment costs (included in other noncurrent assets, net)(a)
$1,088 $1,081 
Noncurrent deferred revenue (included in other noncurrent liabilities)$618 $735 
(a) Amortization of contract acquisition and fulfillment costs totaled $692 million, $707 million and $654 million in 2023, 2022 and 2021, respectively, included in marketing and promotion and other operating and administrative expenses.
Our accounts receivables include amounts not yet billed related to equipment installment plans, as summarized in the table below.
December 31 (in millions)20232022
Receivables, net$1,695 $1,388 
Noncurrent receivables, net (included in other noncurrent assets, net)1,223 1,023 
Total$2,918 $2,411