v3.25.4
Revenues (Tables)
 12 Months Ended
Jan. 31, 2026
Revenue from Contract with Customer [Abstract]  
Summary of Subscription and Support and Geographic Location Revenue
Subscription and support revenues consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202620252024
Agentforce Sales$9,028 $8,322 $7,580 
Agentforce Service9,818 9,054 8,245 
Agentforce 360 Platform, Slack and Other (2)8,882 7,247 6,611 
Agentforce Marketing and Agentforce Commerce5,428 5,281 4,912 
Agentforce Integration and Agentforce Analytics6,232 5,775 5,189 
$39,388 $35,679 $32,537 
(1) In the third quarter of fiscal 2026, the Company renamed its service offerings to reference Agentforce. There were no changes in the allocation of revenue between these service offerings as a result of this change.
(2) Agentforce 360 Platform, Slack and Other revenue for the year ended January 31, 2026 includes $388 million in subscription and support revenue from Informatica, Inc. (“Informatica”), which the Company acquired in November 2025.
Revenues by geographical region consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202620252024
Americas$27,193 $25,143 $23,289 
Europe10,017 8,891 8,128 
Asia Pacific4,315 3,861 3,440 
$41,525 $37,895 $34,857 
Schedule of Change in Unearned Revenue
The change in unearned revenue was as follows (in millions):
Fiscal Year Ended January 31,
20262025
Unearned revenue, beginning of period$20,743 $19,003 
Billings and other (1)45,099 39,635 
Revenue recognized over time(39,041)(35,628)
Revenue recognized at a point in time(2,484)(2,267)
Unearned revenue, end of period$24,317 $20,743 
(1) Other includes, for example, the impact of foreign currency translation as well as contributions from contract assets and business combinations, including $651 million from Informatica as of the acquisition date.
Summary of Remaining Performance Obligation
Remaining performance obligation consisted of the following (in billions):
 CurrentNoncurrentTotal
As of January 31, 2026 (1)$35.1 $37.3 $72.4 
As of January 31, 2025$30.2 $33.2 $63.4 
(1) Includes approximately $2.2 billion of remaining performance obligation related to Informatica.