v3.26.1
LOANS
 3 Months Ended
Mar. 31, 2026
Receivables [Abstract]  
LOANS LOANS
Citigroup loans are reported in two categories: corporate and consumer. These categories are classified primarily according to the segment that manages the loans (or, if applicable, All Other—Legacy Franchises), in addition to the nature of the obligor, with corporate loans generally made for corporate, institutional and public sector clients and consumer loans to retail and small business customers. For additional information regarding Citi’s corporate and consumer loans, including related accounting policies, see Notes 1 and 15 to the Consolidated Financial Statements in Citi’s 2025 Form 10-K.
CORPORATE LOANS
Corporate loans represent loans and leases managed by Services, Markets, Banking and the Mexico SBMM portion of All Other—Legacy Franchises. The following table presents information by corporate loan type:

In millions of dollarsMarch 31,
2026		December 31,
2025
In North America offices(1)
  
Commercial and industrial$63,758 $57,406 
Financial institutions74,066 72,154 
Mortgage and real estate(2)
18,191 17,931 
Installment and other(3)
22,866 23,104 
Lease financing72 72 
Total$178,953 $170,667 
In offices outside North America(1)
  
Commercial and industrial$100,839 $96,886 
Financial institutions29,480 27,054 
Mortgage and real estate(2)
9,823 9,856 
Installment and other(3)
34,469 34,100 
Lease financing44 47 
Governments and official institutions5,609 5,070 
Total$180,264 $173,013 
Corporate loans, net of unearned income, excluding portfolio-layer hedges cumulative basis adjustments(4)(5)(6)
$359,217 $343,680 
Unallocated portfolio-layer hedges cumulative basis adjustments(7)
$8 $17 
Corporate loans, net of unearned income(4)(5)(6)
$359,225 $343,697 

(1)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America. The classification between offices in North America and outside North America is based on the domicile of the booking unit. The difference between the domicile of the booking unit and the risk-based country view is not material for the purposes of classification of corporate loans between offices in North America and outside North America.
(2)Loans secured primarily by real estate.
(3)Installment and other includes loans to SPEs and TTS commercial cards.
(4)Corporate loans are net of unearned income of $(1.1) billion and $(1.1) billion at March 31, 2026 and December 31, 2025, respectively. Unearned income on corporate loans primarily represents loan origination fees, net of certain direct origination costs, that are deferred and recognized as Interest income over the lives of the related loans.
(5)Not included in the balances above is approximately $2 billion of accrued interest receivable at March 31, 2026 and December 31, 2025, which is included in Other assets on the Consolidated Balance Sheet.
(6)Accrued interest receivable considered to be uncollectible is reversed through interest income. Amounts reversed were not material for the three months ended March 31, 2026 and 2025.
(7)Represents fair value hedge basis adjustments related to portfolio-layer method hedges of mortgage and real estate loans, which are not allocated to individual loans in the portfolio. See Note 20.

The Company sold and/or reclassified to held-for-sale $1.0 billion and $1.0 billion of corporate loans during the three months ended March 31, 2026 and 2025, respectively. The Company did not have significant purchases of corporate loans classified as held-for-investment for the three months ended March 31, 2026 or 2025.
Corporate Loan Delinquencies and Non-Accrual Details at March 31, 2026

In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial$131 $113 $244 $1,203 $159,397 $160,844 
Financial institutions8 9 17 124 102,166 102,307 
Mortgage and real estate46 13 59 520 27,435 28,014 
Lease financing— 1 1 — 115 116 
Other39 18 57 110 59,271 59,438 
Loans at fair valueN/AN/AN/AN/AN/A8,498 
Total(5)
$224 $154 $378 $1,957 $348,384 $359,217 

Corporate Loan Delinquencies and Non-Accrual Details at December 31, 2025

In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial$162 $53 $215 $1,141 $150,416 $151,772 
Financial institutions5 — 5 65 98,808 98,878 
Mortgage and real estate35 2 37 627 27,122 27,786 
Lease financing— 1 1 — 118 119 
Other107 8 115 168 58,038 58,321 
Loans at fair valueN/AN/AN/AN/AN/A6,804 
Total(5)
$309 $64 $373 $2,001 $334,502 $343,680 

(1)Corporate loans that are 90 days or more past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.
(2)Non-accrual loans generally include those loans that are 90 days or more past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectibility of the loan in full, that the payment of interest and/or principal is doubtful.
(3)Loans less than 30 days past due are presented as current.
(4)The Total loans column includes loans at fair value, which are not included in the various delinquency columns and, therefore, the tables’ total rows will not cross-foot.
(5)Excludes $8 million and $17 million of unallocated portfolio-layer hedges cumulative basis adjustments at March 31, 2026 and December 31, 2025, respectively.
N/A Not applicable
Corporate Loan Credit Quality Indicators
 
Recorded investment in loans(1)
Term loans by year of origination
Revolving line
of credit arrangements(2)
March 31, 2026
In millions of dollars20262025202420232022Prior
Investment grade(3)
 
Commercial and industrial(4)
$28,939 $15,060 $7,582 $5,322 $3,530 $5,604 $31,357 $97,394 
Financial institutions(4)
7,795 17,151 3,621 1,986 1,145 2,058 56,065 89,821 
Mortgage and real estate1,948 5,251 4,974 3,590 1,688 3,001 308 20,760 
Other(5)
3,118 11,663 3,166 1,845 1,693 4,276 28,788 54,549 
Total investment grade$41,800 $49,125 $19,343 $12,743 $8,056 $14,939 $116,518 $262,524 
Non-investment grade(3)
 
Accrual 
Commercial and industrial(4)
$16,215 $11,508 $4,432 $3,803 $1,868 $2,706 $21,715 $62,247 
Financial institutions(4)
2,598 2,790 381 231 113 312 5,937 12,362 
Mortgage and real estate204 670 919 852 1,296 2,388 405 6,734 
Other(5)
357 1,764 414 329 160 263 1,608 4,895 
Non-accrual
Commercial and industrial(4)
19 159 11 199 72 79 664 1,203 
Financial institutions62 — — — — 41 21 124 
Mortgage and real estate1 — — 42 198 221 58 520 
Other(5)
5 6 25 14 — 17 43 110 
Total non-investment grade$19,461 $16,897 $6,182 $5,470 $3,707 $6,027 $30,451 $88,195 
Loans at fair value(6)
$8,498 
Corporate loans, net of unearned income(7)
$61,261 $66,022 $25,525 $18,213 $11,763 $20,966 $146,969 $359,217 
 
Recorded investment in loans(1)
Term loans by year of origination
Revolving line
of credit arrangements(2)
December 31, 2025
In millions of dollars20252024202320222021Prior
Investment grade(3)
 
Commercial and industrial(4)
$40,283 $7,840 $5,461 $3,774 $2,051 $3,468 $28,011 $90,888 
Financial institutions(4)
24,577 3,979 2,525 920 486 1,356 51,813 85,656 
Mortgage and real estate6,073 4,968 3,738 1,830 1,483 1,482 405 19,979 
Other(5)
12,869 3,682 2,448 1,907 538 3,891 26,663 51,998 
Total investment grade$83,802 $20,469 $14,172 $8,431 $4,558 $10,197 $106,892 $248,521 
Non-investment grade(3)
 
Accrual 
Commercial and industrial(4)
$27,614 $4,692 $3,746 $2,235 $634 $2,384 $18,438 $59,743 
Financial institutions(4)
4,189 989 604 115 246 190 6,824 13,157 
Mortgage and real estate951 823 907 1,312 1,014 1,602 571 7,180 
Other(5)
2,964 337 408 183 46 272 2,064 6,274 
Non-accrual
Commercial and industrial216 4 99 70 35 61 656 1,141 
Financial institutions(4)
— — — — 43 — 22 65 
Mortgage and real estate3 — 41 199 4 344 36 627 
Other(5)
78 14 16 4 13 8 35 168 
Total non-investment grade$36,015 $6,859 $5,821 $4,118 $2,035 $4,861 $28,646 $88,355 
Loans at fair value(6)
$6,804 
Corporate loans, net of unearned income(7)
$119,817 $27,328 $19,993 $12,549 $6,593 $15,058 $135,538 $343,680 
(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)There were no significant revolving line of credit arrangements that converted to term loans during the period.
(3)Held-for-investment loans are accounted for on an amortized cost basis.
(4)Includes certain short-term loans with less than one year in tenor.
(5)Other includes installment and other, lease financing and loans to governments and official institutions.
(6)Loans at fair value include loans to commercial and industrial, financial institutions, mortgage and real estate and other.
(7)Excludes $8 million and $17 million of unallocated portfolio-layer hedges cumulative basis adjustments at March 31, 2026 and December 31, 2025, respectively.
Corporate Gross Credit Losses
The tables below detail gross credit losses recognized during the three months ended March 31, 2026 and 2025, by year of loan origination:

 
For the Three Months Ended March 31, 2026
In millions of dollars20262025202420232022Prior Revolving line of credit arrangementTotal
Commercial and industrial$8 $— $— $— $— $— $20 $28 
Financial institutions— — — — — — — — 
Mortgage and real estate— — — — — — — — 
Other(1)
— — — — — — 14 14 
Total$8 $— $— $— $— $— $34 $42 

 
For the Three Months Ended March 31, 2025
In millions of dollars20252024202320222021Prior Revolving
line of credit arrangement		Total
Commercial and industrial$— $2 $— $— $— $— $46 $48 
Financial institutions— — — — — — 1 1 
Mortgage and real estate— — — — — 6 — 6 
Other(1)
1 — 133 — — 3 7 144 
Total$1 $2 $133 $— $— $9 $54 $199 

(1)    Other includes installment and other, lease financing and loans to governments and official institutions.


Non-Accrual Corporate Loans

 March 31, 2026December 31, 2025
In millions of dollars
Recorded
investment(1)(2)
Related specific
allowance
Recorded
investment(1)(2)
Related specific
allowance
Non-accrual corporate loans with specific allowances   
Commercial and industrial$897 $365 $788 $295 
Financial institutions10 2 — — 
Mortgage and real estate20 4 44 4 
Other89 46 121 24 
Total non-accrual corporate loans with specific allowances$1,016 $417 $953 $323 
Non-accrual corporate loans without specific allowances  
Commercial and industrial$306 $353 
Financial institutions114 65 
Mortgage and real estate500 583 
Lease financing— — 
Other21 47 
Total non-accrual corporate loans without specific allowances$941 N/A$1,048 N/A

(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)Interest income recognized for the three months ended March 31, 2026 and 2025 was $13 million and $8 million, respectively.
N/A Not applicable
Corporate Loan Modifications to Borrowers Experiencing Financial Difficulty
Citi evaluates and may modify certain corporate loans to borrowers experiencing financial difficulty to reduce Citi’s exposure to loss, often providing the borrower with an opportunity to work through financial difficulties. Each modification is unique to the borrower’s individual circumstances. The following tables detail corporate loan
modifications granted during the three months ended March 31, 2026 and 2025 to borrowers experiencing financial difficulty by type of modification granted and the financial effect of those modifications. Citi defines a corporate loan modification to a borrower experiencing financial difficulty as a modification of a loan classified as substandard or worse at the time of modification.


For the Three Months Ended March 31, 2026
In millions of dollars, except weighted-average
term extension
Total modifications balance at
March 31, 2026(1)(2)(3)
Term
extension
Combination:
Term extension and payment delay(4)
Weighted-average term extension
(months)
Commercial and industrial$124 $119 $5 13
Financial institutions— — — — 
Mortgage and real estate— — — — 
Other(5)
16 16 — 46
Total$140 $135 $5 

For the Three Months Ended March 31, 2025
In millions of dollars, except weighted-average
term extension
Total modifications balance at
March 31, 2025(1)(2)(3)
Term
extension
Combination:
Term extension and payment delay(4)
Weighted-average term extension
(months)
Commercial and industrial$19 $19 $— 22
Financial institutions— — — — 
Mortgage and real estate— — — — 
Other(5)
— — — — 
Total$19 $19 $— 

(1)The above tables reflect activity for loans outstanding as of the end of the reporting period. The balances are not significant as a percentage of the total carrying values of loans by class of receivable as of March 31, 2026 and 2025.
(2)Commitments to lend to borrowers experiencing financial difficulty that were granted modifications totaled $521 million and $51 million as of March 31, 2026 and 2025, respectively.
(3)The allowance for corporate loans, including modified loans, is based on the borrower’s overall financial performance. Charge-offs for amounts deemed uncollectible may be recorded at the time of the modification or may have already been recorded in prior periods such that no charge-off is required at the time of modification.
(4)Payment delays either for principal or interest payments had an immaterial financial impact.
(5)Other includes installment and other, lease financing and loans to governments and official institutions.
Performance of Modified Corporate Loans
The following tables present the delinquencies of modified corporate loans to borrowers experiencing financial difficulty, including loans that were modified during the 12 months ended March 31, 2026 and December 31, 2025:

 
As of March 31, 2026(1)
In millions of dollarsTotal Current
30–89 days
past due
90+ days
past due
Commercial and industrial$353 $353 $— $— 
Financial institutions— — — — 
Mortgage and real estate40 40 — — 
Other(2)
16 16 — — 
Total$409 $409 $— $— 

 
As of December 31, 2025(1)
In millions of dollarsTotal Current30–89 days
past due		90+ days
past due
Commercial and industrial$286 $278 $1 $7 
Financial institutions— — — — 
Mortgage and real estate77 66 11 — 
Other(2)
6 6 — — 
Total$369 $350 $12 $7 

(1)Corporate loans are generally not modified as a result of their delinquency status; rather, they are modified because of events that have impacted the overall financial performance of the borrower. Corporate loans, if past due, are re-aged to current status upon modification.
(2)Other includes installment and other, lease financing and loans to governments and official institutions.
Defaults of Modified Corporate Loans
No modified corporate loans to borrowers experiencing financial difficulty defaulted during the three months ended March 31, 2026 and 2025. Default is defined as 60 days past due, except for classifiably managed commercial banking loans, where default is defined as 90 days past due. For a modified corporate loan that is not collateral dependent, expected default rates are considered in the loan’s individually assessed ACL.
CONSUMER LOANS
Consumer loans represent loans and leases managed by USCC, Wealth and All Other—Legacy Franchises (except Mexico SBMM).
Citi has established a risk management process to monitor, evaluate and manage the principal risks associated with its consumer loan portfolio. Credit quality indicators that are actively monitored include delinquency status, consumer credit scores under Fair Isaac Corporation (FICO) and loan-to-value (LTV) ratios, each as discussed in more detail below.
For Citi’s policies related to consumer loans, including non-accrual and charge-off policies, see “Loans—Consumer Loans” and “Allowance for Credit Losses (ACL)—Consumer Loans” in Note 1 to the Consolidated Financial Statements in Citi’s 2025 Form 10-K.
The following tables provide Citi’s consumer loans by type:

Consumer Loans, Delinquencies and Non-Accrual Status at March 31, 2026

In millions of dollars
Total
current(1)(2)
30–89 
days past
 due(3)
≥ 90 days
past
 due(3)
Past due
government
guaranteed(4)
Total loansNon-accrual loans for which there is no ACLLNon-accrual loans for which there is an ACLLTotal
non-accrual		90 days 
past due
and accruing
In North America offices(5)
        
Residential first mortgages(6)
$118,185 $450 $390 $209 $119,234 $137 $461 $598 $130 
Home equity loans(7)(8)
2,721 23 33 — 2,777 27 75 102 — 
Credit cards162,232 2,223 2,541 — 166,996 — — — 2,541 
Personal, small business and other(9)
33,420 115 30 — 33,565 2 70 72 — 
Total$316,558 $2,811 $2,994 $209 $322,572 $166 $606 $772 $2,671 
In offices outside North America(5)
      
Residential mortgages(6)
$23,751 $39 $77 $— $23,867 $— $166 $166 $— 
Credit cards(10)
13,730 265 324 — 14,319 — 322 322 97 
Personal, small business and other(9)
41,245 134 48 — 41,427 — 154 154 — 
Total$78,726 $438 $449 $— $79,613 $— $642 $642 $97 
Total excluding portfolio-layer hedges cumulative basis adjustments$395,284 $3,249 $3,443 $209 $402,185 $166 $1,248 $1,414 $2,768 
Unallocated portfolio-layer hedges
cumulative basis adjustments(11)
$206 
Total Citigroup(12)(13)
$402,391 

Consumer Loans, Delinquencies and Non-Accrual Status at December 31, 2025

In millions of dollars
Total
current(1)(2)
30–89 
days past
due(3)
≥ 90 days
past
 due(3)
Past due
government
guaranteed(4)
Total
loans		Non-accrual loans for which there is no ACLLNon-accrual loans for which there is an ACLLTotal
non-accrual		90 days 
past due
and accruing
In North America offices(5)
       
Residential first mortgages(6)
$118,264 $426 $484 $215 $119,389 $125 $560 $685 $121 
Home equity loans(7)(8)
2,810 26 36 — 2,872 23 82 105 — 
Credit cards168,738 2,373 2,545 — 173,656 — — — 2,545 
Personal, small business and other(9)
33,084 96 31 — 33,211 5 152 157 1 
Total$322,896 $2,921 $3,096 $215 $329,128 $153 $794 $947 $2,667 
In offices outside North America(5)
       
Residential mortgages(6)
$23,928 $35 $78 $— $24,041 $— $180 $180 $— 
Credit cards(10)
14,128 256 317 — 14,701 — 323 323 93 
Personal, small business and other(9)
40,143 128 49 — 40,320 — 168 168 — 
Total$78,199 $419 $444 $— $79,062 $— $671 $671 $93 
Total excluding portfolio-layer hedges cumulative basis adjustments$401,095 $3,340 $3,540 $215 $408,190 $153 $1,465 $1,618 $2,760 
Unallocated portfolio-layer hedges
cumulative basis adjustments(11)
$343 
Total Citigroup(12)(13)
$408,533 

(1)Loans less than 30 days past due are presented as current.
(2)Includes $25 million and $51 million at March 31, 2026 and December 31, 2025, respectively, of residential first mortgages recorded at fair value.
(3)Excludes loans guaranteed by U.S. government-sponsored agencies. Excludes delinquencies on $26.6 billion and $23.3 billion of classifiably managed Private Bank loans in North America and outside North America, respectively, at March 31, 2026. Excludes delinquencies on $26.0 billion and $22.3 billion of classifiably managed Private Bank loans in North America and outside North America, respectively, at December 31, 2025.
(4)Consists of loans that are guaranteed by U.S. government-sponsored agencies that are 30–89 days past due of $0.1 billion and $0.1 billion and 90 days or more past due of $0.1 billion and $0.1 billion at March 31, 2026 and December 31, 2025, respectively.
(5)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(6)Includes approximately $0.2 billion and less than $0.1 billion of residential first mortgage loans in process of foreclosure in North America and outside North America, respectively, and $18.4 billion of residential mortgages outside North America related to Wealth at March 31, 2026. Includes approximately $0.2 billion and less than $0.1 billion of residential first mortgage loans in process of foreclosure in North America and outside North America, respectively, and $18.6 billion of residential mortgages outside North America related to Wealth at December 31, 2025.
(7)Includes less than $0.1 billion and less than $0.1 billion at March 31, 2026 and December 31, 2025, respectively, of home equity loans in process of foreclosure.
(8)Fixed-rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.
(9)As of March 31, 2026, Wealth in North America includes $29.8 billion of loans, of which $26.6 billion are classifiably managed with 79% rated investment grade, and Wealth outside North America includes $31.5 billion of loans, of which $23.3 billion are classifiably managed with 56% rated investment grade. As of December 31, 2025, Wealth in North America includes $29.4 billion of loans, of which $26.0 billion are classifiably managed with 80% rated investment grade, and Wealth outside North America includes $30.6 billion of loans, of which $22.3 billion are classifiably managed with 56% rated investment grade. Such loans are presented as “current” above.
(10)Primarily relates to Mexico Consumer credit cards. While credit cards are generally not subject to non-accrual, Mexico Consumer credit cards cease accruing interest at 90 days past due and are charged off at 180 days past due.
(11)Represents fair value hedge basis adjustments related to portfolio-layer method hedges of mortgage and real estate loans, which are not allocated to individual loans in the portfolio. See Note 20.
(12)Consumer loans were net of unearned income of $973 million and $971 million at March 31, 2026 and December 31, 2025, respectively. Unearned income on consumer loans primarily represents loan origination fees, net of certain direct origination costs, that are deferred and recognized as Interest income over the lives of the related loans, except for credit cards (see Note 5).
(13)Not included in the balances above is approximately $1 billion and $1 billion of accrued interest receivable at March 31, 2026 and December 31, 2025, respectively, which is included in Other assets on the Consolidated Balance Sheet, except for credit card loans (which include accrued interest and fees).
During the three months ended March 31, 2026 and 2025, the Company reversed accrued interest (primarily related to credit cards) of approximately $0.5 billion and $0.5 billion, respectively. These reversals of accrued interest are reflected as a reduction to Interest income in the Consolidated Statement of Income.


Interest Income Recognized for Non-Accrual Consumer Loans

In millions of dollarsThree Months Ended
March 31, 2026		Three Months Ended
March 31, 2025
In North America offices(1)
Residential first mortgages$2 $2 
Home equity loans1 1 
Personal, small business and other1 — 
Total$4 $3 
In offices outside North America(1)
Residential mortgages$2 $2 
Personal, small business and other— 1 
Total$2 $3 
Total Citigroup$6 $6 

(1)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

Sales and Purchases of Consumer Loans
During the three months ended March 31, 2026 and 2025, the Company sold and/or reclassified to held-for-sale (HFS) approximately $213 million and $32 million of consumer loans, respectively. Accordingly, there were immaterial releases of the associated allowance for credit losses for the three months ended March 31, 2026 and 2025. The transfers exclude certain consumer mortgage loans for which Citi has elected the fair value option (see Note 22), which do not have an associated allowance for credit losses. The transfers also exclude consumer loans held by businesses HFS (see “Significant Disposals” in Note 2).
The Company did not have significant purchases of consumer loans classified as held-for-investment for the three months ended March 31, 2026 or 2025.

Consumer Credit Scores (FICO)
The following tables provide details on the FICO scores for Citi’s U.S. consumer loan portfolio based on end-of-period receivables by year of origination. FICO scores are updated monthly for substantially all of the portfolio or, otherwise, on a quarterly basis for the remaining portfolio. Loans that did not have FICO scores as of the prior period have been updated with FICO scores as they become available.

With respect to Citi’s consumer loan portfolio outside of the U.S. as of March 31, 2026 and December 31, 2025 ($81.1 billion and $80.8 billion, respectively), various country-specific or regional credit risk metrics and acquisition and behavior scoring models are leveraged as one of the factors to evaluate the credit quality of customers (see “Consumer Loans and Ratios Outside of North America” below). As a result, details of relevant credit quality indicators for those loans are not comparable to the below FICO score distribution for the U.S. portfolio.


FICO score distribution—U.S. portfolio
March 31, 2026
In millions of dollarsLess than
660		660
to 739		Greater
than or equal to 740
Classifiably managed(1)
FICO not available(2)
Total
loans
Residential first mortgages
2026$32 $364 $2,638 
2025172 2,189 13,222 
2024145 1,420 7,320 
2023220 1,878 10,725 
2022372 2,800 15,001 
Prior1,922 8,408 43,282 
Total residential first mortgages$2,863 $17,059 $92,188 $— $7,124 $119,234 
Home equity line of credit (pre-reset)$230 $665 $1,444 
Home equity line of credit (post-reset)61 67 72 
Home equity term loans39 67 88 
2026— — — 
2025— — — 
2024— — — 
2023— — — 
2022— — — 
Prior39 67 88 
Total home equity loans$330 $799 $1,604 $— $44 $2,777 
Credit cards$23,132 $57,896 $80,587 
Revolving loans converted to term loans(3)
1,831 875 166 
Total credit cards(4)
$24,963 $58,771 $80,753 $— $2,012 $166,499 
Personal, small business and other
2026$1 $93 $497 
202559 475 1,154 
202471 329 493 
202348 153 184 
202234 75 72 
Prior74 158 122 
Total personal, small business and other(5)(6)
$287 $1,283 $2,522 $25,810 $2,837 $32,739 
Total(7)
$28,443 $77,912 $177,067 $25,810 $12,017 $321,249 
FICO score distribution—U.S. portfolioDecember 31, 2025
In millions of dollarsLess than
660		660
to 739		Greater
than or equal to 740
Classifiably managed(1)
FICO not available(2)
Total
loans
Residential first mortgages
2025$112 $2,309 $13,564 
20241431,6007,973
20232272,04511,184
20223682,87715,199
20213272,48313,891
Prior1,6176,20130,153
Total residential first mortgages$2,794 $17,515 $91,964 $— $7,116 $119,389 
Home equity line of credit (pre-reset)$232 $682 $1,506 
Home equity line of credit (post-reset)64 71 69 
Home equity term loans39 70 95 
2025— — — 
2024— — — 
2023— — — 
2022— — — 
2021— — 1 
Prior39 70 94 
Total home equity loans$335 $823 $1,670 $— $44 $2,872 
Credit cards$23,473 $59,531 $85,390 
Revolving loans converted to term loans(3)
1,742 843 160 
Total credit cards(4)
$25,215 $60,374 $85,550 $— $1,969 $173,108 
Personal, small business and other
2025$43 $475 $1,475 
202482 382 616 
202359 185 234 
202244 99 98 
20217 15 14 
Prior73 158 123 
Total personal, small business and other(5)(6)
$308 $1,314 $2,560 $25,168 $3,029 $32,379 
Total(7)
$28,652 $80,026 $181,744 $25,168 $12,158 $327,748 

(1)    These personal, small business and other loans without a FICO score available include $25.8 billion and $25.2 billion of Private Bank loans as of March 31, 2026 and December 31, 2025, respectively, which are classifiably managed within Wealth and are primarily evaluated for credit risk based on their internal risk ratings. As of March 31, 2026 and December 31, 2025, approximately 79% and 80% of these loans, respectively, were rated investment grade.
(2)    FICO scores not available are primarily driven by loans associated with clients whose underlying properties are held in trusts or LLCs, for non-U.S. citizens, and loans guaranteed by government-sponsored entities, for which FICO scores are generally not considered by Citi.
(3)    Not included in the tables above are $38 million and $52 million of revolving credit card loans outside of the U.S. that were converted to term loans as of March 31, 2026 and December 31, 2025, respectively.
(4)    Excludes $497 million and $548 million of balances related to Canada for March 31, 2026 and December 31, 2025, respectively.
(5)    Excludes $826 million and $832 million of balances related to Canada for March 31, 2026 and December 31, 2025, respectively.
(6)    Includes approximately $13 million and $14 million of personal revolving loans that were converted to term loans for March 31, 2026 and December 31, 2025, respectively.
(7)    Excludes $206 million and $343 million of unallocated portfolio-layer hedges cumulative basis adjustments at March 31, 2026 and December 31, 2025, respectively.
Consumer Gross Credit Losses
The following tables provide details on gross credit losses recognized during the three months ended March 31, 2026 and 2025, by year of loan origination:

In millions of dollarsThree Months Ended March 31, 2026
Residential first mortgages
2026$— 
2025— 
20241 
2023— 
2022— 
Prior14 
Total residential first mortgages$15 
Home equity line of credit (pre-reset)$— 
Home equity line of credit (post-reset)— 
Home equity term loans— 
Total home equity loans$— 
Credit cards$2,430 
Revolving loans converted to term loans53 
Total credit cards$2,483 
Personal, small business and other
2026$52 
202563 
202465 
202332 
202217 
Prior51 
Total personal, small business and other$280 
Total Citigroup$2,778 


In millions of dollarsThree Months Ended March 31, 2025
Residential first mortgages
2025$— 
2024— 
2023— 
2022— 
2021— 
Prior17 
Total residential first mortgages$17 
Home equity line of credit (pre-reset)$2 
Home equity line of credit (post-reset)— 
Home equity term loans— 
Total home equity loans$2 
Credit cards$2,420 
Revolving loans converted to term loans84 
Total credit cards$2,504 
Personal, small business and other
2025$32 
202449 
202346 
202227 
202110 
Prior40 
Total personal, small business and other$204 
Total Citigroup$2,727 
Loan-to-Value (LTV) Ratios—U.S. Consumer Mortgages
LTV ratios (loan balance divided by appraised value) are calculated at origination and updated by applying market price data.
The following tables provide details on the LTV ratios for Citi’s U.S. consumer mortgage portfolios by year of origination. LTV ratios are updated monthly using the most recent Core Logic Home Price Index data available for substantially all of the portfolio, applied at the Metropolitan Statistical Area level, if available, or the state level if not. The remainder of the portfolio is updated in a similar manner using the Federal Housing Finance Agency indices.

LTV distribution—U.S. portfolio(1)
March 31, 2026
In millions of dollarsLess than
 or equal
to 80%		> 80% but less
than or equal to 100%		Greater
than
100%
LTV not available(1)
Total
Residential first mortgages
2026$2,389 $651 $— 
202511,431 4,445 6 
20247,074 2,102 6 
202312,038 1,247 — 
202217,775 1,461 21 
Prior56,938 619 26 
Total residential first mortgages$107,645 $10,525 $59 $1,005 $119,234 
Home equity loans (pre-reset)$2,308 $18 $14 
Home equity loans (post-reset)372 9 17 
Total home equity loans$2,680 $27 $31 $39 $2,777 
Total(2)
$110,325 $10,552 $90 $1,044 $122,011 

LTV distribution—U.S. portfolio(1)
December 31, 2025
In millions of dollarsLess than
 or equal
to 80%		> 80% but less
than or equal to 100%		Greater
than
100%
LTV not available(1)
Total
Residential first mortgages
2025$12,061 $4,163 $— 
20247,845 2,181 3 
202312,637 1,288 3 
202218,144 1,378 23 
202117,495 276 6 
Prior40,567 348 28 
Total residential first mortgages$108,749 $9,634 $63 $943 $119,389 
Home equity loans (pre-reset)$2,348 $42 $32 
Home equity loans (post-reset)375 13 21 
Total home equity loans$2,723 $55 $53 $41 $2,872 
Total(2)
$111,472 $9,689 $116 $984 $122,261 

(1)Residential first mortgages with no LTV information available include government-guaranteed loans that do not require LTV information for credit risk assessment and fair value loans.
(2)Excludes $206 million and $343 million of unallocated portfolio-layer cumulative basis adjustments at March 31, 2026 and December 31, 2025, respectively.
Loan-to-Value (LTV) Ratios—Outside of U.S. Consumer Mortgages
The following tables provide details on the LTV ratios for Citi’s consumer mortgage portfolio outside of the U.S. by year of origination:

LTV distribution—outside of U.S. portfolio(1)
March 31, 2026
In millions of dollarsLess than
 or equal
to 80%		> 80% but less
than or equal to 100%		Greater
than
100%		LTV not availableTotal
Residential mortgages
2026$734 $61 $— 
20252,551 174 — 
20242,761 229 — 
20232,038 778 — 
20222,259 684 268 
Prior9,457 1,122 237 
Total$19,800 $3,048 $505 $514 $23,867 

LTV distribution—outside of U.S. portfolio(1)
December 31, 2025
In millions of dollarsLess than
 or equal
to 80%		> 80% but less
than or equal to 100%		Greater
than
100%		LTV not availableTotal
Residential mortgages
2025$2,576 $207 $— 
20242,825 275 — 
20232,062 727 150 
20222,283 630 415 
20212,168 648 345 
Prior7,712 456 67 
Total$19,626 $2,943 $977 $495 $24,041 

(1)Mortgage portfolios outside of the U.S. are primarily in Wealth. As of March 31, 2026 and December 31, 2025, mortgage portfolios outside of the U.S. had an average LTV of approximately 55% and 56%, respectively.
Consumer Loans and Ratios Outside of North America

Delinquency-managed loans and ratios
In millions of dollars at March 31, 2026
Total
loans outside of North America(1)
Classifiably managed loans(2)
Delinquency-managed loans30–89 
days past
 due ratio
≥ 90 days
past
 due ratio
1Q26 NCL ratio1Q25 NCL ratio
Residential mortgages(3)
$23,867 $— $23,867 0.16 %0.32 %0.12 %0.08 %
Credit cards14,319 — 14,319 1.85 2.26 7.00 5.96 
Personal, small business and other(4)
41,427 23,264 18,163 0.74 0.26 1.33 1.05 
Total$79,613 $23,264 $56,349 0.78 %0.80 %2.02 %1.62 %
Delinquency-managed loans and ratios
In millions of dollars at December 31, 2025
Total
loans outside
of North America(1)
Classifiably managed loans(2)
Delinquency-managed loans30–89 
days past
 due ratio
≥ 90 days
past
 due ratio
Residential mortgages(3)
$24,041 $— $24,041 0.15 %0.32 %
Credit cards14,701 — 14,701 1.74 2.16 
Personal, small business and other(4)
40,320 22,297 18,023 0.71 0.27 
Total$79,062 $22,297 $56,765 0.74 %0.78 %

(1)    Mexico is included in offices outside of North America.
(2)    Classifiably managed loans are primarily evaluated for credit risk based on their internal risk classification. As of March 31, 2026 and December 31, 2025, approximately 56% and 56% of these loans, respectively, were rated investment grade.
(3)    Includes $18.4 billion and $18.6 billion as of March 31, 2026 and December 31, 2025, respectively, of residential mortgages related to Wealth.
(4)    Includes $31.5 billion and $30.6 billion as of March 31, 2026 and December 31, 2025, respectively, of loans related to Wealth.


Consumer Loan Modifications to Borrowers Experiencing Financial Difficulty
Citi’s significant consumer modification programs are described below.

Credit Cards
Citi evaluates and assists credit card borrowers who are experiencing financial difficulty by offering long-term loan modification programs. These modifications generally involve reducing the interest rate on the credit card, placing the customer on a fixed payment plan not to exceed 60 months and canceling the customer’s available line of credit. Citi also grants modifications to credit card borrowers working with third-party renegotiation agencies that seek to restructure customers’ entire unsecured debt. In certain situations, Citi may forgive a portion of an outstanding balance if the borrower pays a required amount.
Residential Mortgages
Citi utilizes a third-party subservicer for the servicing of its residential mortgage loans. Through this third-party subservicer, Citi evaluates and assists residential mortgage borrowers who are experiencing financial difficulty primarily by offering interest rate reductions, principal and/or interest forbearance, term extensions or combinations thereof. Borrowers enrolled in forbearance programs typically have payments suspended until the end of the forbearance period. In the U.S., before permanently modifying the contractual payment terms of a mortgage loan, Citi enters into a trial modification with the borrower, generally a three-month period during which the borrower makes monthly payments under the anticipated modified payment terms. Upon successful completion of the trial period, and the borrower’s formal acceptance of the modified terms, Citi and the borrower enter into a permanent modification. Citi expects the majority of loans entering trial modifications to ultimately be enrolled in a permanent modification. During the three months ended March 31, 2026 and 2025, $8 million and $14 million, respectively, of mortgage loans were enrolled in trial programs. Mortgage loans of $3 million and $3 million had gone through Chapter 7 bankruptcy during the three months ended March 31, 2026 and 2025, respectively.
Types of Consumer Loan Modifications and Their Financial Effect
The following tables provide details on permanent consumer loan modifications granted during the three months ended March 31, 2026 and 2025 to borrowers experiencing financial difficulty by type of modification granted and the financial effect of those modifications:

 
For the Three Months Ended March 31, 2026
In millions of dollars, except weighted averagesModifications as % of loans
Total modifications balance at March 31, 2026(1)(2)(3)
Interest rate reductionTerm extensionPayment delayCombination: interest rate reduction and term extensionWeighted-average interest rate reduction %
Weighted-average term extension (months)
Weighted-average delay in payments (months)
In North America offices(4)
     
Residential first mortgages(5)
0.14 %$166 $2 $11 $146 $7 1 %17012
Home equity loans0.04 1 — — 1 — — — 9
Credit cards0.31 523 523 — — — 24 — — 
Personal, small business and other0.02 6 — — — 6 9 17— 
Total0.22 %$696 $525 $11 $147 $13 
In offices outside North America(4)
Residential mortgages0.04 %$10 $— $— $9 $1 2 %22312
Credit cards0.08 11 6 — — 5 33 23— 
Personal, small business and other0.04 16 4 — — 12 6 26— 
Total0.05 %$37 $10 $— $9 $18 

 
For the Three Months Ended March 31, 2025
In millions of dollars, except weighted averagesModifications as % of loans
Total modifications balance at March 31, 2025(1)(2)(3)
Interest rate reductionTerm extensionPayment delayCombination: interest rate reduction and term extensionWeighted-average interest rate reduction %
Weighted-average term extension (months)
Weighted-average delay in payments (months)
In North America offices(4)
     
Residential first mortgages(5)
0.06 %$74 $1 $11 $55 $7 1 %1297
Home equity loans0.03 1 — — 1 — — — 8
Credit cards0.31 505 504 — 1 — 25 — 4
Personal, small business and other0.03 10 — — — 10 8 19— 
Total0.19 %$590 $505 $11 $57 $17 
In offices outside North America(4)
Residential mortgages0.05 %$13 $— $— $11 $2 2 %19212
Credit cards0.04 5 5 — — — 24 — — 
Personal, small business and other0.02 6 1 1 — 4 8 23— 
Total0.03 %$24 $6 $1 $11 $6 

(1)    The above tables reflect activity for loans outstanding as of the end of the reporting period. During the three months ended March 31, 2026 and 2025, Citi granted forgiveness of $1 million and less than $1 million in residential first mortgage loans, $40 million and $32 million in credit card loans and $2 million and $2 million in personal, small business and other loans, respectively. As a result, there were no outstanding balances as of March 31, 2026 and 2025.
(2)    Commitments to lend to borrowers experiencing financial difficulty that were granted modifications included in the tables above were immaterial at March 31, 2026 and 2025.
(3)    For major consumer portfolios, the ACLL is based on macroeconomic-sensitive models that rely on historical performance and macroeconomic scenarios to forecast expected credit losses. Modifications of consumer loans impact expected credit losses by affecting the likelihood of default.
(4)    North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(5)    Excludes residential first mortgages discharged in Chapter 7 bankruptcy in the three months ended March 31, 2026 and 2025.
Performance of Modified Consumer Loans
The following tables present the delinquencies and gross credit losses of permanently modified consumer loans to borrowers experiencing financial difficulty, including loans that were modified during the 12 months ended March 31, 2026 and the year ended December 31, 2025:

As of March 31, 2026
In millions of dollarsTotal Current
30–89 days
past due
90+ days
past due		Gross
credit losses
In North America offices(1)
Residential first mortgages$387 $210 $27 $150 $1 
Home equity loans3 1 — 2 — 
Credit cards1,558 1,227 208 123 266 
Personal, small business and other27 24 2 1 2 
Total(2)
$1,975 $1,462 $237 $276 $269 
In offices outside North America(1)
Residential mortgages$30 $28 $1 $1 $1 
Credit cards31 27 3 1 1 
Personal, small business and other23 22 1 — — 
Total(2)
$84 $77 $5 $2 $2 

As of December 31, 2025
In millions of dollarsTotal Current
30–89 days
past due
90+ days
past due		Gross
credit losses
In North America offices(1)
Residential first mortgages$380 $128 $28 $224 $— 
Home equity loans3 1 — 2 — 
Credit cards1,525 1,190 212 123 277 
Personal, small business and other29 26 2 1 2 
Total(2)
$1,937 $1,345 $242 $350 $279 
In offices outside North America(1)
Residential mortgages$35 $32 $2 $1 $1 
Credit cards27 23 3 1 1 
Personal, small business and other40 32 6 2 1 
Total(2)
$102 $87 $11 $4 $3 

(1)    North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(2)    Typically, upon modification a loan re-ages to current. However, FFIEC guidelines for re-aging certain loans require that at least three consecutive minimum monthly payments, or the equivalent amount, be received. In these cases, the loan will remain delinquent until the payment criteria for re-aging have been satisfied.
Defaults of Modified Consumer Loans
The following tables present default activity for permanently modified consumer loans to borrowers experiencing financial difficulty by type of modification granted, including loans that were modified and subsequently defaulted during the three months ended March 31, 2026 and 2025. Default is defined as 60 days past due:

 
For the Three Months Ended March 31, 2026
In millions of dollars
Total(1)(2)
Interest rate reductionTerm
extension		Payment
delay		 Combination: interest rate reduction and term extension Combination: term extension and payment delayCombination: interest rate reduction, term extension and payment delay
In North America offices(3)
   
Residential first mortgages$14 $— $8 $— $6 $— $— 
Home equity loans— — — — — — — 
Credit cards(4)
96 96 — — — — — 
Personal, small business and other1 — — — 1 — — 
Total$111 $96 $8 $— $7 $— $— 
In offices outside North America(3)
Residential mortgages$— $— $— $— $— $— $— 
Credit cards(4)
2 2 — — — — — 
Personal, small business and other1 — — — 1 — — 
Total$3 $2 $— $— $1 $— $— 

 
For the Three Months Ended March 31, 2025
In millions of dollars
Total(1)(2)
Interest rate reductionTerm
extension		Payment
delay		 Combination: interest rate reduction and term extension Combination: term extension and payment delayCombination: interest rate reduction, term extension and payment delay
In North America offices(3)
   
Residential first mortgages$7 $— $4 $— $3 $— $— 
Home equity loans— — — — — — — 
Credit cards(4)
106 106 — — — — — 
Personal, small business and other1 — — — 1 — — 
Total$114 $106 $4 $— $4 $— $— 
In offices outside North America(3)
Residential mortgages$1 $— $— $1 $— $— $— 
Credit cards(4)
1 1 — — — — — 
Personal, small business and other1 — — — 1 — — 
Total$3 $1 $— $1 $1 $— $— 

(1)    The above tables reflect activity for loans outstanding as of the end of the reporting period.
(2)    Modified residential first mortgages that default are typically liquidated through foreclosure or a similar type of liquidation.
(3)    North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(4)    Modified credit card loans that default continue to be charged off in accordance with Citi’s consumer charge-off policy.