v3.25.4
LOANS - Performance of Modified Consumer Loans (Details) - Consumer - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
In North America offices    
Loans receivable    
Total modified loans balance $ 1,937 $ 1,559
Gross credit losses 279 293
In North America offices | Current    
Loans receivable    
Total modified loans balance 1,345 1,144
In North America offices | 30–89 days past due    
Loans receivable    
Total modified loans balance 242 232
In North America offices | 90+ days past due    
Loans receivable    
Total modified loans balance 350 183
Outside U.S.    
Loans receivable    
Total modified loans balance 102 84
Gross credit losses 3 1
Outside U.S. | Current    
Loans receivable    
Total modified loans balance 87 74
Outside U.S. | 30–89 days past due    
Loans receivable    
Total modified loans balance 11 7
Outside U.S. | 90+ days past due    
Loans receivable    
Total modified loans balance 4 3
Residential first mortgages | In North America offices    
Loans receivable    
Total modified loans balance 380 99
Gross credit losses 0 0
Residential first mortgages | In North America offices | Current    
Loans receivable    
Total modified loans balance 128 40
Residential first mortgages | In North America offices | 30–89 days past due    
Loans receivable    
Total modified loans balance 28 19
Residential first mortgages | In North America offices | 90+ days past due    
Loans receivable    
Total modified loans balance 224 40
Residential first mortgages | Outside U.S.    
Loans receivable    
Total modified loans balance 35 37
Gross credit losses 1 0
Residential first mortgages | Outside U.S. | Current    
Loans receivable    
Total modified loans balance 32 34
Residential first mortgages | Outside U.S. | 30–89 days past due    
Loans receivable    
Total modified loans balance 2 2
Residential first mortgages | Outside U.S. | 90+ days past due    
Loans receivable    
Total modified loans balance 1 1
Home equity loans | In North America offices    
Loans receivable    
Total modified loans balance 3 3
Gross credit losses 0 0
Home equity loans | In North America offices | Current    
Loans receivable    
Total modified loans balance 1 1
Home equity loans | In North America offices | 30–89 days past due    
Loans receivable    
Total modified loans balance 0 0
Home equity loans | In North America offices | 90+ days past due    
Loans receivable    
Total modified loans balance 2 2
Total credit cards | In North America offices    
Loans receivable    
Total modified loans balance 1,525 1,432
Gross credit losses 277 291
Total credit cards | In North America offices | Current    
Loans receivable    
Total modified loans balance 1,190 1,081
Total credit cards | In North America offices | 30–89 days past due    
Loans receivable    
Total modified loans balance 212 211
Total credit cards | In North America offices | 90+ days past due    
Loans receivable    
Total modified loans balance 123 140
Total credit cards | Outside U.S.    
Loans receivable    
Total modified loans balance 27 17
Gross credit losses 1 0
Total credit cards | Outside U.S. | Current    
Loans receivable    
Total modified loans balance 23 16
Total credit cards | Outside U.S. | 30–89 days past due    
Loans receivable    
Total modified loans balance 3 1
Total credit cards | Outside U.S. | 90+ days past due    
Loans receivable    
Total modified loans balance 1 0
Personal, small business and other | In North America offices    
Loans receivable    
Total modified loans balance 29 25
Gross credit losses 2 2
Personal, small business and other | In North America offices | Current    
Loans receivable    
Total modified loans balance 26 22
Personal, small business and other | In North America offices | 30–89 days past due    
Loans receivable    
Total modified loans balance 2 2
Personal, small business and other | In North America offices | 90+ days past due    
Loans receivable    
Total modified loans balance 1 1
Personal, small business and other | Outside U.S.    
Loans receivable    
Total modified loans balance 40 30
Gross credit losses 1 1
Personal, small business and other | Outside U.S. | Current    
Loans receivable    
Total modified loans balance 32 24
Personal, small business and other | Outside U.S. | 30–89 days past due    
Loans receivable    
Total modified loans balance 6 4
Personal, small business and other | Outside U.S. | 90+ days past due    
Loans receivable    
Total modified loans balance $ 2 $ 2