v3.25.4
LOANS - Credit Quality Indicators (Details) - USD ($)
$ in Millions
Dec. 31, 2025
Dec. 31, 2024
Loans receivable    
Loans, net of unearned income $ 752,230 $ 694,488
Portfolio-layer cumulative basis adjustments 17 (72)
Consumer    
Loans receivable    
Loans, net of unearned income 408,533 393,102
Portfolio-layer cumulative basis adjustments 343 (224)
Consumer | 90+ days past due | Personal Banking and Wealth Management    
Loans receivable    
Loans, net of unearned income 25,200 25,900
Consumer | In North America offices | 90+ days past due | Personal Banking and Wealth Management    
Loans receivable    
Loans, net of unearned income 26,000  
Consumer | Outside U.S. | 90+ days past due | Personal Banking and Wealth Management    
Loans receivable    
Loans, net of unearned income 22,300  
Consumer | Residential first mortgages    
Loans receivable    
Loans, net of unearned income 119,389 114,593
Consumer | Residential first mortgages | In offices outside North America    
Loans receivable    
Loans, net of unearned income 24,041 24,456
Consumer | Home equity loans    
Loans receivable    
Loans, net of unearned income 2,872 3,141
Consumer | Credit cards    
Loans receivable    
Loans, net of unearned income 173,108 170,497
Consumer | Credit cards | Outside U.S.    
Loans receivable    
Revolving loans converted to term loans 52 33
Consumer | Personal, small business and other    
Loans receivable    
Revolving loans converted to term loans 14 22
Loans, net of unearned income $ 32,379 $ 32,400
Consumer | Personal, small business and other | In offices outside North America | Internal Investment Grade    
Loans receivable    
Percentage internal risk rating 80.00% 83.00%
Consumer | Less than or equal to 80%    
Loans receivable    
Loans, net of unearned income $ 111,472 $ 107,142
Consumer | Less than or equal to 80% | Residential first mortgages    
Loans receivable    
2025 12,061 9,196
2024 7,845 13,973
2023 12,637 18,546
2022 18,144 18,247
2021 17,495 15,434
Prior 40,567 28,797
Loans, net of unearned income 108,749 104,193
Consumer | Less than or equal to 80% | Residential first mortgages | In offices outside North America    
Loans receivable    
2025 2,576 2,808
2024 2,825 2,406
2023 2,062 2,579
2022 2,283 2,505
2021 2,168 1,739
Prior 7,712 7,642
Loans, net of unearned income $ 19,626 $ 19,679
Loan to value ratio 56.00% 58.00%
Consumer | Less than or equal to 80% | Home equity line of credit (pre-reset)    
Loans receivable    
Loans, net of unearned income $ 2,348 $ 2,514
Consumer | Less than or equal to 80% | Home equity line of credit (post-reset)    
Loans receivable    
Loans, net of unearned income 375 435
Consumer | Less than or equal to 80% | Home equity loans    
Loans receivable    
Loans, net of unearned income 2,723 2,949
Consumer | 80% but less than or equal to 100%    
Loans receivable    
Loans, net of unearned income 9,689 8,742
Consumer | 80% but less than or equal to 100% | Residential first mortgages    
Loans receivable    
2025 4,163 3,550
2024 2,181 2,036
2023 1,288 2,078
2022 1,378 472
2021 276 226
Prior 348 351
Loans, net of unearned income 9,634 8,713
Consumer | 80% but less than or equal to 100% | Residential first mortgages | In offices outside North America    
Loans receivable    
2025 207 421
2024 275 654
2023 727 462
2022 630 426
2021 648 326
Prior 456 148
Loans, net of unearned income 2,943 2,437
Consumer | 80% but less than or equal to 100% | Home equity line of credit (pre-reset)    
Loans receivable    
Loans, net of unearned income 42 26
Consumer | 80% but less than or equal to 100% | Home equity line of credit (post-reset)    
Loans receivable    
Loans, net of unearned income 13 3
Consumer | 80% but less than or equal to 100% | Home equity loans    
Loans receivable    
Loans, net of unearned income 55 29
Consumer | Greater than 100%    
Loans receivable    
Loans, net of unearned income 116 158
Consumer | Greater than 100% | Residential first mortgages    
Loans receivable    
2025 0 1
2024 3 2
2023 3 42
2022 23 33
2021 6 1
Prior 28 25
Loans, net of unearned income 63 104
Consumer | Greater than 100% | Residential first mortgages | In offices outside North America    
Loans receivable    
2025 0 0
2024 0 412
2023 150 698
2022 415 657
2021 345 176
Prior 67 8
Loans, net of unearned income 977 1,951
Consumer | Greater than 100% | Home equity line of credit (pre-reset)    
Loans receivable    
Loans, net of unearned income 32 45
Consumer | Greater than 100% | Home equity line of credit (post-reset)    
Loans receivable    
Loans, net of unearned income 21 9
Consumer | Greater than 100% | Home equity loans    
Loans receivable    
Loans, net of unearned income 53 54
Consumer | LTV not available    
Loans receivable    
Loans, net of unearned income 984 1,692
Consumer | LTV not available | Residential first mortgages    
Loans receivable    
Loans, net of unearned income 943 1,583
Consumer | LTV not available | Residential first mortgages | In offices outside North America    
Loans receivable    
Loans, net of unearned income 495 389
Consumer | LTV not available | Home equity loans    
Loans receivable    
Loans, net of unearned income 41 109
Consumer | Total    
Loans receivable    
Loans, net of unearned income 122,261 117,734
Consumer | Less than 660    
Loans receivable    
Loans, net of unearned income 28,652 27,952
Consumer | Less than 660 | Residential first mortgages    
Loans receivable    
2025 112 123
2024 143 223
2023 227 354
2022 368 312
2021 327 298
Prior 1,617 1,473
Loans, net of unearned income 2,794 2,783
Consumer | Less than 660 | Home equity line of credit (pre-reset)    
Loans receivable    
Loans, net of unearned income 232 266
Consumer | Less than 660 | Home equity line of credit (post-reset)    
Loans receivable    
Loans, net of unearned income 64 58
Consumer | Less than 660 | Home equity term loans    
Loans receivable    
2025 0 0
2024 0 0
2023 0 0
2022 0 0
2021 0 0
Prior 39 45
Loans, net of unearned income 39 45
Consumer | Less than 660 | Home equity loans    
Loans receivable    
Loans, net of unearned income 335 369
Consumer | Less than 660 | Credit cards    
Loans receivable    
Loans, net of unearned income 23,473 22,855
Consumer | Less than 660 | Credit cards    
Loans receivable    
Revolving loans converted to term loans 1,742 1,462
Loans, net of unearned income 25,215 24,317
Consumer | Less than 660 | Credit cards | Canada    
Loans receivable    
Loans, net of unearned income 548 562
Consumer | Less than 660 | Personal, small business and other    
Loans receivable    
2025 43 96
2024 82 132
2023 59 131
2022 44 28
2021 7 2
Prior 73 94
Loans, net of unearned income 308 483
Consumer | Less than 660 | Personal, small business and other | Canada    
Loans receivable    
Loans, net of unearned income 832 755
Consumer | 660 to 739    
Loans receivable    
Loans, net of unearned income 80,026 79,930
Consumer | 660 to 739 | Residential first mortgages    
Loans receivable    
2025 2,309 2,213
2024 1,600 2,451
2023 2,045 3,272
2022 2,877 2,745
2021 2,483 1,990
Prior 6,201 5,034
Loans, net of unearned income 17,515 17,705
Consumer | 660 to 739 | Home equity line of credit (pre-reset)    
Loans receivable    
Loans, net of unearned income 682 764
Consumer | 660 to 739 | Home equity line of credit (post-reset)    
Loans receivable    
Loans, net of unearned income 71 80
Consumer | 660 to 739 | Home equity term loans    
Loans receivable    
2025 0 0
2024 0 0
2023 0 0
2022 0 0
2021 0 1
Prior 70 86
Loans, net of unearned income 70 87
Consumer | 660 to 739 | Home equity loans    
Loans receivable    
Loans, net of unearned income 823 931
Consumer | 660 to 739 | Credit cards    
Loans receivable    
Loans, net of unearned income 59,531 59,574
Consumer | 660 to 739 | Credit cards    
Loans receivable    
Revolving loans converted to term loans 843 668
Loans, net of unearned income 60,374 60,242
Consumer | 660 to 739 | Personal, small business and other    
Loans receivable    
2025 475 398
2024 382 282
2023 185 180
2022 99 38
2021 15 2
Prior 158 152
Loans, net of unearned income 1,314 1,052
Consumer | Greater than or equal to 740    
Loans receivable    
Loans, net of unearned income 181,744 174,872
Consumer | Greater than or equal to 740 | Residential first mortgages    
Loans receivable    
2025 13,564 10,308
2024 7,973 12,936
2023 11,184 16,034
2022 15,199 14,651
2021 13,891 12,245
Prior 30,153 20,573
Loans, net of unearned income 91,964 86,747
Consumer | Greater than or equal to 740 | Home equity line of credit (pre-reset)    
Loans receivable    
Loans, net of unearned income 1,506 1,597
Consumer | Greater than or equal to 740 | Home equity line of credit (post-reset)    
Loans receivable    
Loans, net of unearned income 69 75
Consumer | Greater than or equal to 740 | Home equity term loans    
Loans receivable    
2025 0 0
2024 0 0
2023 0 0
2022 0 1
2021 1 2
Prior 94 111
Loans, net of unearned income 95 114
Consumer | Greater than or equal to 740 | Home equity loans    
Loans receivable    
Loans, net of unearned income 1,670 1,786
Consumer | Greater than or equal to 740 | Credit cards    
Loans receivable    
Loans, net of unearned income 85,390 83,935
Consumer | Greater than or equal to 740 | Credit cards    
Loans receivable    
Revolving loans converted to term loans 160 129
Loans, net of unearned income 85,550 84,064
Consumer | Greater than or equal to 740 | Personal, small business and other    
Loans receivable    
2025 1,475 1,219
2024 616 577
2023 234 271
2022 98 54
2021 14 4
Prior 123 150
Loans, net of unearned income 2,560 2,275
Consumer | Classifiably managed    
Loans receivable    
Loans, net of unearned income 25,168 25,860
Consumer | Classifiably managed | Residential first mortgages    
Loans receivable    
Loans, net of unearned income 0 0
Consumer | Classifiably managed | Home equity loans    
Loans receivable    
Loans, net of unearned income 0 0
Consumer | Classifiably managed | Credit cards    
Loans receivable    
Loans, net of unearned income 0 0
Consumer | Classifiably managed | Personal, small business and other    
Loans receivable    
Loans, net of unearned income 25,168 25,860
Consumer | FICO not available    
Loans receivable    
Loans, net of unearned income 12,158 12,017
Consumer | FICO not available | Residential first mortgages    
Loans receivable    
Loans, net of unearned income 7,116 7,358
Consumer | FICO not available | Home equity loans    
Loans receivable    
Loans, net of unearned income 44 55
Consumer | FICO not available | Credit cards    
Loans receivable    
Loans, net of unearned income 1,969 1,874
Consumer | FICO not available | Personal, small business and other    
Loans receivable    
Loans, net of unearned income 3,029 2,730
Consumer | Total loans    
Loans receivable    
Loans, net of unearned income $ 327,748 $ 320,631