v3.25.4
LOANS - Consumer Loan Delinquency and Non-Accruals (Details) - USD ($)
$ in Millions
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Loans receivable    
Total loans $ 752,230 $ 694,488
Portfolio-layer cumulative basis adjustments 17 (72)
Loans held at fair value 6,855 8,040
Loans, net of unearned income 752,230 694,488
Reversal of accrued interest 1,800 1,700
Consumer    
Loans receivable    
Total loans 408,533 393,102
Financing Receivable, Excluding Accrued Interest and Portfolio Layer Basis Adjustment, before Allowance for Credit Loss 408,190 393,326
Non-accrual corporate loans without specific allowances 153 146
Financing Receivable, Excluding Accrued Interest, Nonaccrual, With Related Allowance 1,465 1,164
Non-accrual corporate loans with specific allowances 1,618 1,310
Financing Receivable, Excluding Accrued Interest, 90 Days or More Past Due, Still Accruing 2,760 2,907
Portfolio-layer cumulative basis adjustments 343 (224)
Loans held at fair value 51 281
Loans, net of unearned income 408,533 393,102
Unearned income related to consumer loans 971 889
Accrued interest receivable 1,000 1,000
Consumer | Current    
Loans receivable    
Financing Receivable, Excluding Accrued Interest and Portfolio Layer Basis Adjustment, before Allowance for Credit Loss 401,095 386,444
Consumer | Past due | Past due government guaranteed    
Loans receivable    
Financing Receivable, Excluding Accrued Interest and Portfolio Layer Basis Adjustment, before Allowance for Credit Loss 215 235
Consumer | 30–89 days past due    
Loans receivable    
Financing Receivable, Excluding Accrued Interest and Portfolio Layer Basis Adjustment, before Allowance for Credit Loss 3,340 3,175
Consumer | 90+ days past due    
Loans receivable    
Financing Receivable, Excluding Accrued Interest and Portfolio Layer Basis Adjustment, before Allowance for Credit Loss 3,540 3,472
Consumer | 90+ days past due | Personal Banking and Wealth Management    
Loans receivable    
Loans, net of unearned income 25,200 25,900
Consumer | In North America offices    
Loans receivable    
Total loans 329,128 321,948
Non-accrual loans for which there is no ACLL 153 146
Non-accrual loans for which there is an ACLL 794 677
Total non-accrual 947 823
90 days  past due and accruing 2,667 2,835
Consumer | In North America offices | Current    
Loans receivable    
Total loans 322,896 315,704
Consumer | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 215 235
Consumer | In North America offices | 30–89 days past due    
Loans receivable    
Total loans 2,921 2,847
Consumer | In North America offices | 90+ days past due    
Loans receivable    
Total loans 3,096 3,162
Consumer | In North America offices | 90+ days past due | Personal Banking and Wealth Management    
Loans receivable    
Loans, net of unearned income 26,000  
Consumer | In offices outside North America    
Loans receivable    
Total loans 79,062 71,378
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 671 487
Total non-accrual 671 487
90 days  past due and accruing 93 72
Consumer | In offices outside North America | Current    
Loans receivable    
Total loans 78,199 70,740
Consumer | In offices outside North America | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | In offices outside North America | 30–89 days past due    
Loans receivable    
Total loans 419 328
Consumer | In offices outside North America | 90+ days past due    
Loans receivable    
Total loans 444 310
Consumer | In offices outside North America | 90+ days past due | Personal Banking and Wealth Management    
Loans receivable    
Total loans   17,600
Consumer | Outside U.S. | 90+ days past due | Personal Banking and Wealth Management    
Loans receivable    
Loans, net of unearned income 22,300  
Consumer | Residential first mortgages    
Loans receivable    
Loans held at fair value 51 281
Loans, net of unearned income 119,389 114,593
Consumer | Residential first mortgages | In North America offices    
Loans receivable    
Total loans 119,389 114,593
Non-accrual loans for which there is no ACLL 125 114
Non-accrual loans for which there is an ACLL 560 409
Total non-accrual 685 523
90 days  past due and accruing 121 128
Residential first mortgage loans in process of foreclosure 200 200
Consumer | Residential first mortgages | In North America offices | Current    
Loans receivable    
Total loans 118,264 113,613
Consumer | Residential first mortgages | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 215 234
Consumer | Residential first mortgages | In North America offices | 30–89 days past due    
Loans receivable    
Total loans 426 397
Consumer | Residential first mortgages | In North America offices | 30–89 days past due | Past due government guaranteed    
Loans receivable    
Total loans 100 100
Consumer | Residential first mortgages | In North America offices | 90+ days past due    
Loans receivable    
Total loans 484 349
Consumer | Residential first mortgages | In North America offices | 90+ days past due | Past due government guaranteed    
Loans receivable    
Total loans 100 100
Consumer | Residential first mortgages | In offices outside North America    
Loans receivable    
Total loans 24,041 24,456
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 180 155
Total non-accrual 180 155
90 days  past due and accruing 0 0
Residential first mortgage loans in process of foreclosure 100 100
Loans, net of unearned income 24,041 24,456
Consumer | Residential first mortgages | In offices outside North America | Global Wealth Management Business    
Loans receivable    
Total loans 18,600 19,100
Consumer | Residential first mortgages | In offices outside North America | Current    
Loans receivable    
Total loans 23,928 24,358
Consumer | Residential first mortgages | In offices outside North America | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Residential first mortgages | In offices outside North America | 30–89 days past due    
Loans receivable    
Total loans 35 38
Consumer | Residential first mortgages | In offices outside North America | 90+ days past due    
Loans receivable    
Total loans 78 60
Consumer | Home equity loans    
Loans receivable    
Loans, net of unearned income 2,872 3,141
Consumer | Home equity loans | In North America offices    
Loans receivable    
Total loans 2,872 3,141
Non-accrual loans for which there is no ACLL 23 25
Non-accrual loans for which there is an ACLL 82 114
Total non-accrual 105 139
90 days  past due and accruing 0 0
Home equity loans in process of foreclosure 100 100
Consumer | Home equity loans | In North America offices | Current    
Loans receivable    
Total loans 2,810 3,060
Consumer | Home equity loans | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Home equity loans | In North America offices | 30–89 days past due    
Loans receivable    
Total loans 26 23
Consumer | Home equity loans | In North America offices | 90+ days past due    
Loans receivable    
Total loans 36 58
Consumer | Personal, small business and other    
Loans receivable    
Loans, net of unearned income 32,379 32,400
Consumer | Personal, small business and other | In North America offices    
Loans receivable    
Total loans 33,211 33,155
Non-accrual loans for which there is no ACLL 5 7
Non-accrual loans for which there is an ACLL 152 154
Total non-accrual 157 161
90 days  past due and accruing 1 2
Consumer | Personal, small business and other | In North America offices | Global Wealth Management Business    
Loans receivable    
Loans, net of unearned income $ 28,200 28,100
Consumer | Personal, small business and other | In North America offices | Global Wealth Management Business | Internal Investment Grade    
Loans receivable    
Percentage internal risk rating 80.00%  
Consumer | Personal, small business and other | In North America offices | Current    
Loans receivable    
Total loans $ 33,084 33,010
Consumer | Personal, small business and other | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 1
Consumer | Personal, small business and other | In North America offices | 30–89 days past due    
Loans receivable    
Total loans 96 94
Consumer | Personal, small business and other | In North America offices | 90+ days past due    
Loans receivable    
Total loans 31 50
Consumer | Personal, small business and other | In offices outside North America    
Loans receivable    
Total loans 40,320 33,995
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 168 121
Total non-accrual 168 121
90 days  past due and accruing $ 0 $ 0
Consumer | Personal, small business and other | In offices outside North America | Internal Investment Grade    
Loans receivable    
Percentage internal risk rating 80.00% 83.00%
Consumer | Personal, small business and other | In offices outside North America | Global Wealth Management Business | Internal Investment Grade    
Loans receivable    
Percentage internal risk rating 56.00% 56.00%
Consumer | Personal, small business and other | In offices outside North America | Current    
Loans receivable    
Total loans $ 40,143 $ 33,859
Consumer | Personal, small business and other | In offices outside North America | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Personal, small business and other | In offices outside North America | 30–89 days past due    
Loans receivable    
Total loans 128 100
Consumer | Personal, small business and other | In offices outside North America | 90+ days past due    
Loans receivable    
Total loans 49 36
Consumer | Personal, small business and other | Outside U.S. | Global Wealth Management Business    
Loans receivable    
Loans, net of unearned income 30,600 $ 25,400
Percentage internal risk rating   56.00%
Consumer | Credit cards    
Loans receivable    
Loans, net of unearned income 173,108 $ 170,497
Consumer | Credit cards | In North America offices    
Loans receivable    
Total loans 173,656 171,059
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 0 0
Total non-accrual 0 0
90 days  past due and accruing 2,545 2,705
Consumer | Credit cards | In North America offices | Current    
Loans receivable    
Total loans 168,738 166,021
Consumer | Credit cards | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Credit cards | In North America offices | 30–89 days past due    
Loans receivable    
Total loans 2,373 2,333
Consumer | Credit cards | In North America offices | 90+ days past due    
Loans receivable    
Total loans 2,545 2,705
Consumer | Credit cards | In offices outside North America    
Loans receivable    
Total loans 14,701 12,927
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 323 211
Total non-accrual 323 211
90 days  past due and accruing 93 72
Consumer | Credit cards | In offices outside North America | Current    
Loans receivable    
Total loans 14,128 12,523
Consumer | Credit cards | In offices outside North America | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Credit cards | In offices outside North America | 30–89 days past due    
Loans receivable    
Total loans 256 190
Consumer | Credit cards | In offices outside North America | 90+ days past due    
Loans receivable    
Total loans $ 317 $ 214