Note 13

Segment Information

Reportable Segments

We have two reportable segments, which we operate and manage as strategic business units and organize by products and services. We measure and evaluate our reportable segments based on segment operating income, consistent with the chief operating decision maker’s assessment of segment performance.

Corporate, eliminations and other includes unallocated corporate expenses, intersegment eliminations recorded in consolidation, the results of other businesses, such as our investments in unconsolidated businesses, pension and other employee benefit related costs, lease financing, as well as other adjustments and gains and losses that are not allocated in assessing segment performance due to their non-operational nature. Although such transactions are excluded from the business segment results, they are included in reported consolidated earnings. Gains and losses that are not individually significant are included in all segment results as these items are included in the chief operating decision maker’s assessment of segment performance.

The reconciliation of segment operating revenues and expenses to consolidated operating revenues and expenses below also includes those items of a non-recurring or non-operational nature. We exclude from segment results the effects of certain items that management does not consider in assessing segment performance, primarily because of their non-recurring or non-operational nature.

We have adjusted prior period consolidated and segment information, where applicable, to conform to current year presentation.

Our segments and their principal activities consist of the following:


Segment		Description
Wireless		Wireless’ communications products and services include wireless voice and data services and equipment sales, which are provided to consumer, business and government customers across the United States.

Wireline		Wireline’s voice, data and video communications products and enhanced services include broadband video and data, corporate networking solutions, data center and cloud services, security and managed network services and local and long distance voice services. We provide these products and services to consumers in the United States, as well as to carriers, businesses and government customers both in the United States and in over 150 other countries around the world.

The following table provides operating financial information for our two reportable segments:

(dollars in millions)

2013

Wireless

Wireline

Total Segments

External Operating Revenues

Retail service

66,282

–

66,282

Other service

2,691

–

2,691

Service revenue

68,973

–

68,973

Equipment

8,096

–

8,096

Other

3,851

–

3,851

Consumer retail

–

14,737

Small business

–

2,587

Mass Markets

–

17,324

Strategic services

–

8,410

Core

–

6,267

Global Enterprise

–

14,677

Global Wholesale

–

5,703

Other

–

456

Intersegment revenues

103

1,063

1,166

Total operating revenues

81,023

39,223

120,246

Cost of services and sales

23,648

21,928

45,576

Selling, general and administrative expense

23,176

8,595

31,771

Depreciation and amortization expense

8,202

8,327

16,529

Total operating expenses

55,026

38,850

93,876

Operating income

25,997

373

26,370

Assets

146,429

84,573

231,002

Plant, property and equipment, net

35,932

51,885

87,817

Capital expenditures

9,425

6,229

15,654


	(dollars in millions)
2012	Wireless		Wireline		Total Segments
External Operating Revenues
Retail service	$	61,383	$	–	$	61,383
Other service		2,290		–		2,290

Service revenue		63,673		–		63,673

Equipment		8,010		–		8,010
Other		4,096		–		4,096

Consumer retail		–		14,043		14,043
Small business		–		2,648		2,648

Mass Markets		–		16,691		16,691

Strategic services		–		8,052		8,052
Core		–		7,240		7,240

Global Enterprise		–		15,292		15,292

Global Wholesale		–		6,177		6,177
Other		–		508		508
Intersegment revenues		89		1,112		1,201

Total operating revenues		75,868		39,780		115,648

Cost of services and sales		24,490		22,413		46,903
Selling, general and administrative expense		21,650		8,883		30,533
Depreciation and amortization expense		7,960		8,424		16,384

Total operating expenses		54,100		39,720		93,820

Operating income	$	21,768	$	60	$	21,828


Assets	$	142,485	$	84,815	$	227,300
Plant, property and equipment, net		34,545		52,911		87,456
Capital expenditures		8,857		6,342		15,199


	(dollars in millions)
2011	Wireless		Wireline		Total Segments
External Operating Revenues
Retail service	$	56,601	$	–	$	56,601
Other service		2,497		–		2,497

Service revenue		59,098		–		59,098

Equipment		7,446		–		7,446
Other		3,517		–		3,517

Consumer retail		–		13,605		13,605
Small business		–		2,720		2,720

Mass Markets		–		16,325		16,325

Strategic services		–		7,607		7,607
Core		–		8,014		8,014

Global Enterprise		–		15,621		15,621

Global Wholesale		–		6,795		6,795
Other		–		704		704
Intersegment revenues		93		1,237		1,330

Total operating revenues		70,154		40,682		110,836

Cost of services and sales		24,086		22,158		46,244
Selling, general and administrative expense		19,579		9,107		28,686
Depreciation and amortization expense		7,962		8,458		16,420

Total operating expenses		51,627		39,723		91,350

Operating income	$	18,527	$	959	$	19,486


Assets	$	147,378	$	86,185	$	233,563
Plant, property and equipment, net		33,451		54,149		87,600
Capital expenditures		8,973		6,399		15,372

Reconciliation to Consolidated Financial Information

A reconciliation of the segment operating revenues to consolidated operating revenues is as follows:


	(dollars in millions)
Years Ended December 31,	2013		2012		2011
Operating Revenues
Total reportable segments	$	120,246	$	115,648	$	110,836
Reconciling items:
Corporate, eliminations and other		304		198		39

Consolidated operating revenues	$	120,550	$	115,846	$	110,875

A reconciliation of the total of the reportable segments’ operating income to consolidated Income before (provision) benefit for income taxes is as follows:


	(dollars in millions)
Years Ended December 31,	2013			2012			2011
Operating Income
Total segment operating income	$	26,370		$	21,828		$	19,486
Severance, pension and benefit credits (charges) (Note 11)		6,232			(7,186	)		(5,954	)
Gain on spectrum license transaction (Note 2)		278			–			–
Litigation settlements (Note 16)		–			(384	)		–
Other costs (Note 8)		–			(276	)		–
Corporate, eliminations and other		(912	)		(822	)		(652	)

Consolidated operating income		31,968			13,160			12,880

Equity in earnings of unconsolidated businesses		142			324			444
Other income and (expense), net		(166	)		(1,016	)		(14	)
Interest expense		(2,667	)		(2,571	)		(2,827	)

Income Before (Provision) Benefit for Income Taxes	$	29,277		$	9,897		$	10,483

A reconciliation of the total of the reportable segments’ assets to consolidated assets is as follows:


	(dollars in millions)
At December 31,	2013		2012
Assets
Total reportable segments	$	231,002	$	227,300
Corporate, eliminations and other		43,096		(2,078	)

Total consolidated	$	274,098	$	225,222

Corporate, eliminations and other at December 31, 2013 is primarily comprised of cash and cash equivalents which were used to complete the Wireless Transaction on February 21, 2014.

We generally account for intersegment sales of products and services and asset transfers at current market prices. No single customer accounted for more than 10% of our total operating revenues during the years ended December 31, 2013, 2012 and 2011. International operating revenues and long-lived assets are not significant.