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Condensed Consolidated Statements Of Cash Flows (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2012
Mar. 31, 2011
Cash Flows from Operating Activities    
Net Income $ 3,906 $ 3,264
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation and amortization expense 4,028 4,024
Employee retirement benefits 375 373
Deferred income taxes 656 790
Provision for uncollectible accounts 278 270
Equity in earnings of unconsolidated businesses, net of dividends received (89) (86)
Changes in current assets and liabilities, net of effects from acquisition/disposition of businesses (1,580) (2,070)
Other, net (1,617) (1,530)
Net cash provided by operating activities 5,957 5,035
Cash Flows from Investing Activities    
Capital expenditures (including capitalized software) (3,565) (4,363)
Acquisitions of licenses, investments and businesses, net of cash acquired (165) (104)
Net change in short-term investments 16 24
Other, net 41 68
Net cash used in investing activities (3,673) (4,375)
Cash Flows from Financing Activities    
Proceeds from long-term borrowings   6,440
Repayments of long-term borrowings and capital lease obligations (1,828) (552)
Increase (decrease) in short-term obligations, excluding current maturities (1,734) 2,384
Dividends paid (1,291) (1,379)
Proceeds from sale of common stock 69 70
Special distribution to noncontrolling interest (4,500)  
Other, net (453) (284)
Net cash provided by (used in) financing activities (9,737) 6,679
Increase (decrease) in cash and cash equivalents (7,453) 7,339
Cash and cash equivalents, beginning of period 13,362 6,668
Cash and cash equivalents, end of period $ 5,909 $ 14,007