v2.4.0.6
Credit Quality of Residential Real Estate Mortgages and HELOCs by Reviewing FICO Scores at Origination, Current FICO Scores, Loan-To-Value Ratio (Detail) (USD $)
In Millions, unless otherwise specified
Mar. 31, 2013
Dec. 31, 2012
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients $ 11,359 [1] $ 10,782 [1]
Residential real estate mortgages, first mortgages
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6,945 6,348
Residential real estate mortgages, first mortgages | Year of origination Pre 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 813 867
Residential real estate mortgages, first mortgages | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 269 305
Residential real estate mortgages, first mortgages | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 747 909
Residential real estate mortgages, first mortgages | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,065 1,270
Residential real estate mortgages, first mortgages | Year of origination 2012
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,938 2,997
Residential real estate mortgages, first mortgages | Year of origination 2013
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,113  
Residential real estate mortgages, first mortgages | Origination FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 11 10
Residential real estate mortgages, first mortgages | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 99 98
Residential real estate mortgages, first mortgages | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,236 1,141
Residential real estate mortgages, first mortgages | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,599 5,099
Residential real estate mortgages, first mortgages | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 53 54
Residential real estate mortgages, first mortgages | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 194 191
Residential real estate mortgages, first mortgages | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 952 940
Residential real estate mortgages, first mortgages | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,746 5,163
Residential real estate mortgages, first mortgages | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4,626 4,189
Residential real estate mortgages, first mortgages | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,302 2,142
Residential real estate mortgages, first mortgages | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 17 17
Residential real estate mortgages, purchased first mortgages
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 157 159
Residential real estate mortgages, purchased first mortgages | Year of origination Pre 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 59 62
Residential real estate mortgages, purchased first mortgages | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5 6
Residential real estate mortgages, purchased first mortgages | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 10 12
Residential real estate mortgages, purchased first mortgages | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 47 53
Residential real estate mortgages, purchased first mortgages | Year of origination 2012
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 29 26
Residential real estate mortgages, purchased first mortgages | Year of origination 2013
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7  
Residential real estate mortgages, purchased first mortgages | Origination FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1 1
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 16 16
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 37 40
Residential real estate mortgages, purchased first mortgages | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 103 102
Residential real estate mortgages, purchased first mortgages | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 6 6
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 14 13
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 29 34
Residential real estate mortgages, purchased first mortgages | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 108 106
Residential real estate mortgages, purchased first mortgages | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 101 97
Residential real estate mortgages, purchased first mortgages | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 49 54
Residential real estate mortgages, purchased first mortgages | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7 8
Residential real estate mortgages
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 7,102 6,507
Weighted Average Updated FICO 770 768
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.30% 0.38%
Residential real estate mortgages | Year of origination Pre 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 872 929
Residential real estate mortgages | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 274 311
Residential real estate mortgages | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 757 921
Residential real estate mortgages | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,112 1,323
Residential real estate mortgages | Year of origination 2012
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,967 3,023
Residential real estate mortgages | Year of origination 2013
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,120  
Residential real estate mortgages | Origination FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 12 11
Residential real estate mortgages | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 115 114
Residential real estate mortgages | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,273 1,181
Residential real estate mortgages | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,702 5,201
Residential real estate mortgages | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 59 60
Residential real estate mortgages | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 208 204
Residential real estate mortgages | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 981 974
Residential real estate mortgages | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,854 5,269
Residential real estate mortgages | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 4,727 4,286
Residential real estate mortgages | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,351 2,196
Residential real estate mortgages | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 24 25
Residential real estate mortgages | Estimated Current LTV 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 5,178 4,162
Weighted Average Updated FICO 774 772
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.04% 0.05%
Residential real estate mortgages | Estimated Current LTV Greater Than 70% through 90%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,579 1,841
Weighted Average Updated FICO 764 764
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.23% 0.22%
Residential real estate mortgages | Estimated Current LTV Greater Than 90% through 100%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 133 168
Weighted Average Updated FICO 746 750
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 1.37% 0.51%
Residential real estate mortgages | Estimated Current LTV Greater Than 100%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 212 336
Weighted Average Updated FICO 734 741
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 6.71% 5.34%
Home equity lines of credit
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 3,193 3,287
Weighted Average Updated FICO 768 767
Utilization Rate 41.00% [2] 42.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.21% 0.31%
Home equity lines of credit | Year of origination Pre 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,248 2,338
Home equity lines of credit | Year of origination 2009
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 314 338
Home equity lines of credit | Year of origination 2010
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 230 249
Home equity lines of credit | Year of origination 2011
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 187 198
Home equity lines of credit | Year of origination 2012
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 170 164
Home equity lines of credit | Year of origination 2013
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 44  
Home equity lines of credit | Origination FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 22 23
Home equity lines of credit | Origination FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 612 633
Home equity lines of credit | Origination FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,559 2,631
Home equity lines of credit | Updated FICO Score Below 620
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 48 49
Home equity lines of credit | Updated FICO Score 620 Through 679
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 113 117
Home equity lines of credit | Updated FICO Score 680 Through 739
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 493 510
Home equity lines of credit | Updated FICO Score 740 And Above
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,539 2,611
Home equity lines of credit | Origination Loan To Value Ratio 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 2,154 2,225
Home equity lines of credit | Origination Loan to Value Ratio Greater Than 70 Percent Through 90 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,013 1,036
Home equity lines of credit | Origination Loan to Value Ratio Greater Than 90 Percent Through 100 Percent
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 26 26
Home equity lines of credit | Estimated Current LTV 70 Percent And Below
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 1,829 1,559
Weighted Average Updated FICO 773 773
Utilization Rate 36.00% [2] 36.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.09% 0.14%
Home equity lines of credit | Estimated Current LTV Greater Than 70% through 90%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 880 1,020
Weighted Average Updated FICO 765 766
Utilization Rate 47.00% [2] 46.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.15% 0.18%
Home equity lines of credit | Estimated Current LTV Greater Than 90% through 100%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients 218 267
Weighted Average Updated FICO 755 759
Utilization Rate 57.00% [2] 54.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.77% 0.44%
Home equity lines of credit | Estimated Current LTV Greater Than 100%
   
Financing Receivable, Recorded Investment [Line Items]    
Loans to banking clients $ 266 $ 441
Weighted Average Updated FICO 749 753
Utilization Rate 60.00% [2] 59.00% [2]
Percent of Loans that are 90+ Days Past Due and Less than 90 Days Past Due but on Nonaccrual Status 0.73% 1.06%
[1] All loans are evaluated for impairment by loan segment.
[2] The Utilization Rate is calculated using the outstanding HELOC balance divided by the associated total line of credit.