Column A

Column B

Column C

Column D

Column E

Additions

Balance at

Charged to

Balance

beginning

costs and

Charged to other accounts

Deductions

at end

Description

of period

expenses

Description

Amount

Description

Amount

of period

YEAR ENDED OCTOBER 31, 2012

Allowance for credit losses:

Equipment operations:

Trade receivable allowances

$

67,571

$

6,041

Bad debt recoveries

$

1,156

Trade receivable write-offs

$

5,756

$

62,255

Other (primarily translation)

6,757

Financial services:

Trade receivable allowances

4,356

642

Bad debt recoveries

124

Trade receivable write-offs

1,012

4,037

Other (primarily translation)

73

Financing receivable allowances

197,077

(579

)

Bad debt recoveries

33,244

Financing receivable write-offs

42,070

176,574

Other (primarily translation)

11,098

Consolidated receivable allowances

$

269,004

$

6,104

$

34,524

$

66,766

$

242,866

YEAR ENDED OCTOBER 31, 2011

Allowance for credit losses:

Equipment operations:

Trade receivable allowances

$

67,159

$

4,521

Bad debt recoveries

$

451

Trade receivable write-offs

$

4,419

$

67,571

Other (primarily translation)

141

Financial services:

Trade receivable allowances

4,510

78

Bad debt recoveries

89

Trade receivable write-offs

303

4,356

Other (primarily translation)

18

Financing receivable allowances

224,810

8,990

Bad debt recoveries

41,904

Financing receivable write-offs

79,009

197,077

Other (primarily translation)

382

Consolidated receivable allowances

$

296,479

$

13,589

$

42,826

$

83,890

$

269,004

YEAR ENDED OCTOBER 31, 2010

Allowance for credit losses:

Equipment operations:

Trade receivable allowances

$

72,729

$

6,299

Bad debt recoveries

$

22,797

Trade receivable write-offs

$

35,473

$

67,159

Other (primarily translation)

807

Financial services:

Trade receivable allowances

4,848

(126

)

Bad debt recoveries

461

Trade receivable write-offs

933

4,510

Other (primarily translation)

260

Financing receivable allowances

238,910

100,243

Bad debt recoveries

31,330

Financing receivable write-offs

147,275

224,810

Other (primarily translation)

1,602

Consolidated receivable allowances

$

316,487

$

106,416

$

57,257

$

183,681

$

296,479