v3.19.3.a.u2
Segment, Geographic and Other Revenue Information - Revenues By Geographic Area (Detail) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenues from External Customers and Long-Lived Assets [Line Items]      
Revenues $ 51,750 $ 53,647 $ 52,546
United States [Member]      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Revenues 23,852 25,329 26,026
Developed Europe [Member]      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Revenues 8,701 9,116 8,508
Developed Rest Of World [Member]      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Revenues 6,465 6,551 6,612
Emerging Markets [Member]      
Revenues from External Customers and Long-Lived Assets [Line Items]      
Revenues $ 12,733 $ 12,651 $ 11,399