
The Purpose Behind Our Performance | ||
Doing Business the Right Way | 2 | |
Responsibility for Our Code | 2 | |
Your Personal Responsibilities | ||
Follow Our Code | 2 | |
Lead by Example | 2 | |
Seek Guidance and Report Concerns | 2 | |
Speak Up | 3 | |
Non-Retaliation | 3 | |
Respect in Our Workplace | ||
Diversity and Inclusion | 3 | |
Human Rights | 3 | |
Anti-Discrimination | 4 | |
Anti-Harassment | 4 | |
Health and Safety | 4 | |
Substance Abuse | 4 | |
Anti-Violence | 4 | |
Integrity in Our Marketplace | ||
Product Quality | 5 | |
Responsible Marketing | 5 | |
Our Customers | 5 | |
Our Suppliers | 5 | |
Our Competitors | 5 | |
Community Involvement | 6 | |
Ethics in Our Business Activities | ||
Conflicts of Interest | 6 | |
Anti-Corruption | 7 | |
Anti-Bribery | 7 | |
Anti-Money Laundering | 8 | |
International Trade Controls | 8 | |
Political Activities | 8 | |
Business Gifts | 8 | |
Responsibility to Our Shareholders | ||
Accurate Business Records | 9 | |
Public Disclosures | 9 | |
Records Management | 9 | |
Audits and Investigations | 9 | |
Company Resources | 9 | |
Fraud | 10 | |
Confidential Information | 10 | |
Insider Trading | 10 | |
Privacy | 11 | |
External Communications | 11 | |
Intellectual Property | 11 | |
Email, Internet and Information Systems | 11 | |
Administering Our Code | ||
The Global Compliance and Ethics Department | 12 | |
Investigating Misconduct | 12 | |
Disciplinary Actions | 12 | |
Our Code is Not a Contract | 12 | |
Issuance of and Amendments to Our Code | 12 | |
Acknowledgement | 12 | |
Disclosure of Waivers | 12 | |
Speak Up | 13 | |
• | Show respect in the workplace |
• | Act with integrity in the marketplace |
• | Ensure ethics in our business relationships |
• | Perform work responsibly for our shareholders |
• | All PepsiCo employees around the world (including employees of our subsidiaries) |
• | Members of the PepsiCo Board of Directors when they act in their capacity as directors |
• | PepsiCo’s joint ventures over which PepsiCo has management control, and to every employee, officer and director of such joint ventures |
• | Rewarding integrity |
• | Encouraging ethical decision-making |
• | Creating an open work environment where team members feel comfortable raising concerns |
• | Preventing retaliation against those who speak up |
• | Seeking help in resolving and escalating issues when they arise |
• | Accounting or auditing irregularities or misrepresentations |
• | Fraud, theft, bribery and other corrupt business practices |
• | Antitrust or insider trading violations |
• | Significant environmental, safety or product quality issues |
• | Illegal discrimination or harassment |
• | Actual or potential conflicts of interest |
• | Guidance on any national, regional, tribal, state or municipal legal requirements that apply to our company or to your job |
2• | Am I sure this course of action is legal? Is it consistent with our Values, Code and policies? |
• | Could it be considered unethical or dishonest? |
• | Could it hurt PepsiCo’s reputation? Put our company at risk? Cause our company to lose credibility? |
• | Will this hurt other people? Employees? Customers? Consumers? Investors? |
• | Will it reflect poorly on me or PepsiCo? How would it look on the front page of the newspaper? |
• | By phone using a special toll-free telephone number based on the country from which you are calling. In the United States call 1-866-729-4888. For a list of international country phone numbers, see our Speak Up section at the end of our Code |
• | By web available at www.tnwgrc.com/PepsiCoSpeakUp |
• | Reports what he or she believes is a violation of our Code, our policies, or the law |
• | Raises a compliance question or seeks advice about a particular business practice, decision or action |
• | Cooperates in an investigation of a potential violation |
• | Respect the diversity of each other’s talents, abilities and experiences |
• | Value the input of others |
• | Foster an atmosphere of trust, openness and candor |
• | Provide fair and equitable wages, benefits and other conditions of employment in accordance with local laws |
• | Recognize employees’ right to freedom of association |
• | Provide humane and safe working conditions |
• | Prohibit forced or child labor |
• | Promote a workplace free of discrimination and harassment |
3• | Race, color, ethnicity, or national origin |
• | Gender or gender identity |
• | Sexual orientation |
• | Age |
• | Religion |
• | Disability |
• | Veteran status |
• | Any other legally protected status |
• | Sexual harassment |
• | Offensive language or jokes |
• | Racial, ethnic, gender or religious slurs |
• | Degrading comments |
• | Intimidating or threatening behavior |
• | Showing hostility towards others because of individual characteristics |
• | Sexual advances, requests for sexual favors or unwelcome demands for dates |
• | Sexually oriented jokes, pictures, text or email messages |
• | Explicit or degrading comments about appearance |
• | Display of sexually suggestive pictures or pornography |
• | Are asked to do a task you consider unsafe |
• | Are asked to do a job you think you are not properly trained to perform and that may harm you or others |
• | See someone performing a task that you think is unsafe or that the person is not properly trained to do |
• | Suspect that a vehicle or piece of equipment is not operating properly and may be unsafe |
• | Observe or are made aware of an unsafe condition or a potential danger to yourself or others |
• | Working under the influence of alcohol, illegal drugs or controlled substances on or off PepsiCo premises |
• | Possessing, selling, using, transferring or distributing illegal drugs or controlled substances while working or on the premises |
• | Working while impaired by a lawful prescription medication or over-the-counter drug |
4• | Know the product quality standards, policies, and procedures that apply to the products produced at your location |
• | Follow good manufacturing practices and testing protocols |
• | Comply with all applicable food safety laws and regulations |
• | Overstate or misrepresent the qualities of our products or packaging |
• | Use misleading or untruthful statements in our advertising or labels |
• | Make claims about our products, product ingredients, or health effects without adequate substantiation and proper legal clearance |
• | Earn their business on the basis of our superior products, customer service and competitive prices |
• | Present our services and products in an honest and forthright manner |
• | Avoid unfair or deceptive trade practices |
• | Communicate our sales programs clearly |
• | Deliver on your promises |
• | Follow our applicable bidding, negotiating and contracting processes |
• | Perform appropriate due diligence to determine that the supplier is a legitimate enterprise, with a reputation for integrity and ethical behavior, that does not engage in unlawful activities |
• | Avoid potential or actual conflicts of interest with suppliers |
• | Never comment on competitors’ products or services in an inaccurate or untruthful manner |
• | Only use legitimate means of obtaining competitive information |
• | Respect the confidential information and intellectual property rights of our competitors and other third parties |
• | Always comply with antitrust and competition laws |
5• | Performance: delivering financial results and ensuring long-term profitable growth |
• | Human: providing customers with a variety of product choices to help them lead balanced and healthier lives |
• | Environmental: protecting the earth’s natural resources through innovation and efficiency in our operations |
• | Talent: investing in our associates to develop their talents and skills while creating employment opportunities in our communities |
• | Engage in activities that compete with, or appear to compete with, our company’s interests |
• | Let your business decisions be influenced, or appear to be influenced, by personal or family interests or friendships |
• | Use company property, information or resources for personal benefit or the benefit of others |
• | Hire, supervise or have a direct or indirect line of reporting to a family member or someone with whom you have a romantic relationship |
• | Have outside employment that negatively affects your job performance or interferes with your PepsiCo responsibilities |
• | Receive any personal or financial benefit from, have a financial interest in, provide services to or work for a supplier, customer or competitor or a company that seeks to do business with us. (You may, individually, own stock of less than one percent (1%) of suppliers, customers, or competitors, provided that you own such stock through a publicly traded mutual fund or bank investment portfolio) |
6• | Check with Global Compliance or your local controller to submit your disclosure through the proper channels established by your sector or region. If you are unsure about who to contact, you can also disclose your potential conflict by sending an email to [email protected]. |
• | If you are subject to our annual online Code of Conduct training, you must also disclose your potential conflict of interest at the end of the training course when prompted to do so. You should continue to disclose such circumstances each year in your annual Code training if the potential conflict is ongoing. |
• | Do my outside interests influence, or appear to influence, my ability to make sound business decisions? |
• | Do I stand to benefit from my involvement in this situation? Does a friend or relative of mine stand to benefit? |
• | Could my participation in this activity interfere with my ability to do my job? |
• | Is the situation causing me to put my own interests ahead of PepsiCo’s interests? |
• | If the situation became public knowledge, would I be embarrassed? Would PepsiCo be embarrassed? |
• | Bribery (bribery of a government official or commercial bribery) |
• | Extortion |
• | Kickbacks |
• | Obtain or retain business, |
• | Influence business decisions, or |
• | Secure an unfair advantage |
• | Government employees of environmental, licensing, tax and custom agencies, commissions or departments |
• | Representatives of public international organizations, such as the World Bank |
• | Mayors or other local city officials who issue permits |
• | Members of law enforcement, including the military, local police and other enforcement agencies |
• | Purchasing managers of government-run airlines, universities, school systems or hospitals |
• | Members of royal families |
• | Employees of companies that are owned by the government |
• | Employees of public international charities such as UNICEF |
7• | Government-imposed export controls, trade restrictions, trade embargoes, legal economic sanctions and boycotts |
• | Anti-boycott laws that prohibit companies from participating in or cooperating with an international boycott that is not approved or sanctioned by the U.S. government |
• | The gift has a legitimate business purpose, is of nominal value (generally under $75 U.S. dollars or its equivalent), is infrequent and meets all other requirements of our Gifts Policy, Travel and Entertainment Policy and your function or sector gift policies |
• | The gift is not cash or a cash equivalent |
• | Your division or function does not have a “no gifts” policy in effect |
• | The gift is permitted under the laws that apply to the recipient and the recipient of the gift is authorized and permitted to accept the gift |
8• | Falsify, omit, misstate, alter or conceal any information or otherwise misrepresent the facts on a company record |
• | Encourage or allow anyone else to compromise the accuracy and integrity of our records |
• | Understate or overstate known or estimated liabilities or assets |
• | Accelerate or defer costs in violation of generally accepted accounting principles |
• | Fail to properly maintain supporting documents for business transactions |
• | “Channel stuff,” “trade load” or otherwise inflate or deflate quarterly or annual sales by pulling forward or delaying shipments or intentionally selling larger quantities than the customer needs |
• | Comply with our records management policies for all documents, files, electronic records and emails |
• | Follow the retention periods specified in the Records Retention Schedule for your sector, country or function |
• | Follow the instructions in a “Legal Hold” record retention notification |
9• | Ensure the funds are properly used for their established purpose |
• | Obtain required approval before incurring an expense |
• | Accurately record all expenditures |
• | Verify that expenses submitted for reimbursement are business-related, properly documented and comply with our policies |
• | Altering manufacturing numbers to meet productivity goals |
• | Presenting false medical information to obtain disability benefits |
• | Falsely reporting time worked to earn more pay or to avoid discipline for being late or absent from work |
• | Misrepresenting sales or donations of products to obtain unauthorized pricing for a customer |
• | Misstating financial information in our company’s books and records |
• | Properly authorized |
• | In connection with a clearly defined, legitimate business need |
• | Subject to a written confidentiality agreement approved by the Law Department |
• | has not been widely disseminated to the public, and |
• | is information that a reasonable investor would consider important in making a decision to buy or sell a particular security |
10• | Only access personal information for legitimate business purposes |
• | Securely store and dispose of personal information |
• | Transmit—securely via encryption—personal information only to authorized parties who are obligated to protect its confidentiality |
• | Promptly report any possible privacy breaches or security risks to the Law Department |
• | State that the materials and opinions you are posting are yours and not the company’s |
• | Take every possible precaution to ensure that you are not disclosing any confidential information about PepsiCo |
• | Refrain from using any PepsiCo or third party logos or trademarks without express permission |
• | Consume a large amount of time or resources |
• | Interfere with your work performance or that of others |
• | Involve illegal, sexually explicit, discriminatory or otherwise inappropriate material |
• | Relate to outside business interests |
• | Violate our Code or any company policy |
• | Share your PepsiCo system passwords with anyone |
• | Leave laptops or other mobile devices unattended while traveling or in an exposed location where they can be stolen |
• | Download unauthorized or unlicensed software on PepsiCo computers |
11• | For general inquiries, contact [email protected] |
• | For questions on our training programs, contact [email protected] |
• | For questions and disclosures concerning Conflicts of Interest, |
• | You can send a postal mail letter to Global Compliance Department, PepsiCo, Inc., 700 Anderson Hill Road, Purchase, New York 10577 |
• | You can contact us by fax: (914) 249-8086 |
• | Act objectively in determining facts through interviews or a review of documents |
• | Contact employees who may have knowledge about the alleged incident(s) |
• | Recommend corrective actions and/or disciplinary measures where appropriate |
• | Protect the confidentiality of the individuals involved, to the extent practical |
• | Inform an employee of the accusations reported against him/her at a time when such a disclosure will not jeopardize the investigation |
• | Where permissible, allow employees to review and correct information reported |
• | Disciplinary action, up to and including termination of employment, depending on the nature and severity of the Code violation |
• | In the case of a violation of law, civil and/or criminal penalties may be imposed by a governmental agency or a court |
12• | Inaccuracy of financial records |
• | Accounting and auditing irregularities |
• | Bribery, corruption or illegal payments |
• | Criminal conduct and violations of law |
• | Discrimination and harassment |
• | Product quality issues |
• | Safety and environmental hazards |
• | Conflicts of interest |
• | Theft or fraud |
• | Workplace violence |
13Argentina | 0-800-444-3110 | Greece | 00-800-11-008-3110 | Russia* | |
Australia | 1-800-30-8737 | Guatemala | Moscow and St. Petersburg | ||
Belgium | 0800-71899 | Use international | Dial AT&T Access | ||
Bosnia | operator to place | Code | 363-2400 | ||
Dial AT&T | collect call to | After the tone, dial | 800-472-6145 | ||
Access Code | 00-800-0010 | U.S. at | 770-810-2637 | All other areas | |
After the tone, dial | 800-472-6145 | Hong Kong* | For dial tone, dial | 8 | |
or | Telecom | Then, dial Access | |||
Use international | Dial AT&T Access | Code | 10-800-110-1011 | ||
operator to place | Code | 800-96-1111 | After the tone, dial | 800-472-6145 | |
collect call to U.S. at | 770-810-2637 | After tone, dial | 800-472-6145 | Saudi Arabia* | |
Ask for “Bosnian” | New World | Dial AT&T Access | |||
or press | 3 | Dial AT&T Access | 800-93-2266 | Code | 1-800-10 |
Brazil | 0-800-891-4156 | Code | After the tone, dial | 800-472-6145 | |
Bulgaria | After tone, dial | 800-472-6145 | Serbia | ||
Dial AT&T Access | Hungary | 06-800-18042 | Use international | ||
Code | 00-800-0010 | India | operator to place | ||
After the tone, dial | 800-472-6145 | Mobile | 000-800-100-1038 | collect call to U.S. at | 770-810-2637 |
Canada | Landlines | 1-800-800-1038 | Ask for “Serbian” | ||
Call toll free at | 1-866-729-4888 | Indonesia | 001-803-1-008-3110 | or press | 3 |
Chile | 800-442400 | Ireland | 1800-553836 | Singapore | 800-110-1514 |
China | Israel | 180-941-3110 | Slovakia* | ||
North China | 10-800-711-0632 | Italy | 800-788033 | Dial AT&T Access | |
South China | 10-800-110-0575 | Japan | 00531-11-4490 | Code | 0-800-000-101 |
Colombia | 01-800-912-0113 | Jordan* | After the tone, dial | 800-472-6145 | |
Croatia* | Dial AT&T Access | South Africa | 0800-980-063 | ||
Dial AT&T Access | Code | 18-800-000 | Spain | 900-97-1022 | |
Code | 0800-220-111 | After the tone, dial | 800-472-6145 | Switzerland | 0800-55-7441 |
After the tone, dial | 800-472-6145 | Kazakhstan | Taiwan* | ||
Cyprus | 8009-0662 | and Kyrgystan | Dial AT&T Access | ||
Czech Republic | 800-143-711 | Use international | Code | 00-801-10-288-0 | |
Dominican Republic | 1-800-472-6145 | operator to place | After the tone, dial | 800-472-6145 | |
Ecuador* | collect call to | Thailand | 011-800-11-008-3110 | ||
Andinatel | U.S. at | 770-810-1120 | Turkey* | ||
Dial AT&T Access | Malaysia | 1-800-80-3427 | Dial AT&T Access | ||
Code | 1-999-119 | Mexico | 001-800-472-6145 | Code | 0811-288-0001 |
After tone, dial | 800-472-6145 | Netherlands | 0800-022-9671 | After the tone, dial | 800-472-6145 |
Pacifictel | New Zealand | 0800-449-061 | Ukraine* | ||
Dial AT&T Access | Norway | 800-15561 | Dial AT&T Access | ||
Code | 1-800-999-119 | Pakistan* | Code | 8 | |
After tone, dial | 800-472-6145 | Dial AT&T Access | Wait for tone, then dial | 10011 | |
Egypt* | Code | 00-800-01-001 | After the second tone, | ||
Cairo | After the tone, dial | 800-472-6145 | dial | 800-472-6145 | |
Dial AT&T Access | Peru | 0800-52-501 | United Arab Emirates* | ||
Code | 510-0200 | Philippines | 1-800-1-111-0910 | Dial AT&T Access | |
After the tone, dial | 800-472-6145 | Poland | 0-0-800-111-1603 | Code | 0-800-121 |
Outside of Cairo | Portugal | 800-811072 | After the tone, dial | 800-472-6145 | |
Dial AT&T Access | Puerto Rico | United Kingdom | 0808-234-6702 | ||
Code | 02-510-0200 | Call toll free at | 1-866-729-4888 | United States | |
After the tone, dial | 800-472-6145 | Romania* | Call toll free at | 1-866-729-4888 | |
Georgia | Dial AT&T Access | Uruguay | 000-411-008-3110 | ||
Use international | Code | 0808-03-4288 | Venezuela | ||
operator to place | After the tone, dial | 800-472-6145 | Use international operator | ||
collect call to U.S. at | 770-810-1120 | to place collect call to U.S. | |||
Germany | 0800-181-7774 | at | 770-810-2637 | ||
Vietnam* | |||||
Dial AT&T Access | |||||
Code | 1-201-0288 | ||||
After the tone, dial | 800-472-6145 | ||||
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PepsiCo, Inc.
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