Loans and Related Allowance for Credit Losses (Tables)
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3 Months Ended |
Mar. 31, 2026 |
| Accounts, Notes, Loans and Financing Receivable, Gross, Allowance, and Net [Abstract] |
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| Loans Outstanding |
Table 3.1 presents total loans outstanding by portfolio segment and class of financing receivable. Loans are reported at their outstanding principal balances net of any unearned income, cumulative charge-offs, unamortized deferred fees and costs on originated loans, and unamortized premiums or discounts on purchased loans. These amounts were less than 1% of our total loans outstanding at both March 31, 2026, and December 31, 2025.
Outstanding balances exclude accrued interest receivable on loans, except for certain revolving loans, such as credit card loans. See Note 5 (Intangible Assets and Other Assets) for additional information on accrued interest receivable. Amounts considered to be uncollectible are reversed through interest income. During first quarter 2026, we reversed accrued interest receivable of $10 million for our commercial portfolio segment and $96 million for our consumer portfolio segment, compared with $19 million and $102 million, respectively, for the same period a year ago. Table 3.1: Loans Outstanding | | | | | | | | | | | | | | | | | | (in millions) | Mar 31, 2026 | | Dec 31, 2025 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Commercial and industrial | $ | 481,915 | | | 452,068 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Commercial real estate | 132,213 | | | 132,284 | | | | | | | | Lease financing | 15,512 | | | 15,543 | | | | | | | | | Total commercial | 629,640 | | | 599,895 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Residential mortgage | 240,839 | | | 242,190 | | | | | | | | | Credit card | 57,277 | | | 59,540 | | | | | | | | | Auto | 53,794 | | | 50,487 | | | | | | | | Other consumer (1) | 35,237 | | | 34,055 | | | | | | | | | Total consumer | 387,147 | | | 386,272 | | | | | | | | | Total loans | $ | 1,016,787 | | | 986,167 | | | | | | | |
(1)Includes $28.5 billion and $26.2 billion at March 31, 2026, and December 31, 2025, respectively, of securities-based loans, such as margin loans originated by the Wealth and Investment Management (WIM) operating segment. Our non-U.S. loans are reported by respective class of financing receivable in the table above. Substantially all of our non-U.S. loan portfolio is commercial loans. Table 3.2 presents total non-U.S. commercial loans outstanding by class of financing receivable. Table 3.2: Non-U.S. Commercial Loans Outstanding | | | | | | | | | | | | | (in millions) | Mar 31, 2026 | | Dec 31, 2025 | | | | | | | | | | | | | | | | Commercial and industrial | $ | 82,677 | | | 80,475 | | | | | | | | | | | Commercial real estate | 4,792 | | | 5,674 | | | Lease financing | 483 | | | 498 | | | Total non-U.S. commercial loans | $ | 87,952 | | | 86,647 | |
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| Loan Purchases, Sales, and Transfers |
Table 3.3 presents the proceeds paid or received for purchases and sales of loans and transfers from loans held for investment to LHFS. The table excludes loans for which we have elected the fair value option and government insured/guaranteed loans because their loan activity normally does not impact the ACL. Table 3.3: Loan Purchases, Sales, and Transfers | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| 2026 | | 2025 | | (in millions) | Commercial | | Consumer | | Total | | Commercial | | Consumer | | Total | | Quarter ended March 31, | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Purchases | $ | 515 | | | 4 | | | 519 | | | 379 | | | 1 | | | 380 | | | Sales and net transfers (to)/from LHFS | (617) | | | 4 | | | (613) | | | (855) | | | 12 | | | (843) | |
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| Unfunded Credit Commitments |
The contractual amount of our unfunded credit commitments, including unissued letters of credit, is summarized in Table 3.4. The table is presented net of commitments syndicated to others, including the fronting arrangements described above, and excludes issued letters of credit and discretionary amounts where our approval or consent is required prior to any loan funding or commitment increase. Table 3.4: Unfunded Credit Commitments | | | | | | | | | | | | | (in millions) | Mar 31, 2026 | | Dec 31, 2025 | Commercial and industrial | $ | 437,418 | | | 445,910 | | | | | | | | | | | Commercial real estate | 15,848 | | | 15,369 | | | | | | | Total commercial | 453,266 | | | 461,279 | | | | | | | | | | Residential mortgage (1) | 17,527 | | | 17,496 | | | Credit card | 183,990 | | | 180,563 | | Other consumer | 6,908 | | | 7,397 | | | Total consumer | 208,425 | | | 205,456 | | | Total unfunded credit commitments | $ | 661,691 | | | 666,735 | |
(1)Includes lines of credit totaling $13.5 billion and $15.2 billion as of March 31, 2026, and December 31, 2025, respectively.
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| Allowance for Credit Losses for Loans |
Table 3.5 presents the ACL for loans, which consists of the allowance for loan losses and the allowance for unfunded credit commitments. Total net loan charge-offs increased $91 million from March 31, 2025, due to higher losses in the commercial and industrial portfolio, partially offset by lower losses in the commercial real estate and credit card portfolios. The ACL for loans increased $37 million from December 31, 2025, reflecting higher commercial and industrial and auto loan balances, partially offset by a lower allowance for commercial real estate loans and lower credit card balances. Table 3.5: Allowance for Credit Losses for Loans | | | | | | | | | | | | | | | | | | | | | | | Quarter ended March 31, | | | | ($ in millions) | | | | | 2026 | | 2025 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Balance, beginning of period | | | | | $ | 14,337 | | | 14,636 | | | | | | | Provision for credit losses | | | | | 1,139 | | | 925 | | | | | | | Loan charge-offs: | | | | | | | | | | | | | Commercial and industrial | | | | | (372) | | | (148) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Commercial real estate | | | | | (80) | | | (96) | | | | | | | Lease financing | | | | | (13) | | | (11) | | | | | | | Total commercial | | | | | (465) | | | (255) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Residential mortgage | | | | | (12) | | | (11) | | | | | | | Credit card | | | | | (765) | | | (768) | | | | | | | Auto | | | | | (114) | | | (127) | | | | | | | Other consumer | | | | | (106) | | | (116) | | | | | | | Total consumer | | | | | (997) | | | (1,022) | | | | | | | Total loan charge-offs | | | | | (1,462) | | | (1,277) | | | | | | | Loan recoveries: | | | | | | | | | | | | | Commercial and industrial | | | | | 41 | | | 40 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Commercial real estate | | | | | 61 | | | 1 | | | | | | | Lease financing | | | | | 3 | | | 3 | | | | | | | Total commercial | | | | | 105 | | | 44 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Residential mortgage | | | | | 26 | | | 26 | | | | | | | Credit card | | | | | 160 | | | 118 | | | | | | | Auto | | | | | 51 | | | 63 | | | | | | | Other consumer | | | | | 20 | | | 17 | | | | | | | Total consumer | | | | | 257 | | | 224 | | | | | | | Total loan recoveries | | | | | 362 | | | 268 | | | | | | | Net loan charge-offs | | | | | (1,100) | | | (1,009) | | | | | | | Other | | | | | (2) | | | — | | | | | | | Balance, end of period | | | | | $ | 14,374 | | | 14,552 | | | | | | | Components: | | | | | | | | | | | | | Allowance for loan losses | | | | | $ | 13,864 | | | 14,029 | | | | | | | Allowance for unfunded credit commitments | | | | | 510 | | | 523 | | | | | | | Allowance for credit losses | | | | | $ | 14,374 | | | 14,552 | | | | | | Net loan charge-offs (annualized) as a percentage of average total loans | | | | | 0.45 | % | | 0.45 | | | | | | | Allowance for loan losses as a percentage of total loans | | | | | 1.36 | | | 1.54 | | | | | | | Allowance for credit losses for loans as a percentage of total loans | | | | | 1.41 | | | 1.59 | | | | | |
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| Allowance for Credit Losses for Loans Activity by Portfolio Segment |
Table 3.6 summarizes the activity in the ACL by our commercial and consumer portfolio segments. Table 3.6: Allowance for Credit Losses for Loans Activity by Portfolio Segment | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 2026 | | 2025 | | (in millions) | Commercial | | Consumer | | Total | | Commercial | | Consumer | | Total | | Quarter ended March 31, | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Balance, beginning of period | $ | 7,457 | | | 6,880 | | | 14,337 | | | 7,946 | | | 6,690 | | | 14,636 | | | Provision for credit losses | 433 | | | 706 | | | 1,139 | | | 195 | | | 730 | | | 925 | | Loan charge-offs | (465) | | | (997) | | | (1,462) | | | (255) | | | (1,022) | | | (1,277) | | Loan recoveries | 105 | | | 257 | | | 362 | | | 44 | | | 224 | | | 268 | | | Net loan charge-offs | (360) | | | (740) | | | (1,100) | | | (211) | | | (798) | | | (1,009) | | Other | (1) | | | (1) | | | (2) | | | — | | | — | | | — | | | Balance, end of period | $ | 7,529 | | | 6,845 | | | 14,374 | | | 7,930 | | | 6,622 | | | 14,552 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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| Commercial Loan Categories by Risk Categories and Vintage |
Table 3.7 provides the outstanding balances of our commercial loan portfolio by risk category and credit quality information by origination year for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified for a borrower experiencing financial difficulty. At March 31, 2026, we had $598.1 billion and $31.6 billion of pass and criticized commercial loans, respectively. Gross charge-offs by loan class are included in the following table for the quarter ended March 31, 2026, and year ended December 31, 2025. Table 3.7: Commercial Loan Categories by Risk Categories and Vintage | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Term loans by origination year | | Revolving loans | | Revolving loans converted to term loans | | Total | | (in millions) | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | Prior | | | March 31, 2026 | | | | | | | | | | | | | | | | | | | Commercial and industrial | | | | | | | | | | | | | | | | | | Pass | $ | 35,490 | | | 62,435 | | | 21,935 | | | 10,943 | | | 12,634 | | | 18,012 | | | 304,744 | | | 18 | | | 466,211 | | Criticized | 378 | | | 1,405 | | | 845 | | | 927 | | | 815 | | | 637 | | | 10,697 | | | — | | | 15,704 | | | Total commercial and industrial | 35,868 | | | 63,840 | | | 22,780 | | | 11,870 | | | 13,449 | | | 18,649 | | | 315,441 | | | 18 | | | 481,915 | | | Gross charge-offs (1) | 4 | | | 12 | | | 5 | | | 8 | | | 2 | | | 3 | | | 338 | | | — | | | 372 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Commercial real estate | | | | | | | | | | | | | | | | | | Pass | 10,535 | | | 36,592 | | | 9,824 | | | 7,478 | | | 14,756 | | | 31,008 | | | 7,347 | | | 26 | | | 117,566 | | | Criticized | 1,067 | | | 3,092 | | | 1,453 | | | 846 | | | 3,308 | | | 4,669 | | | 212 | | | — | | | 14,647 | | | Total commercial real estate | 11,602 | | | 39,684 | | | 11,277 | | | 8,324 | | | 18,064 | | | 35,677 | | | 7,559 | | | 26 | | | 132,213 | | | Gross charge-offs | 35 | | | — | | | — | | | — | | | 39 | | | 6 | | | — | | | — | | | 80 | | | Lease financing | | | | | | | | | | | | | | | | | | Pass | 1,069 | | | 4,369 | | | 3,099 | | | 3,002 | | | 1,360 | | | 1,376 | | | — | | | — | | | 14,275 | | Criticized | 85 | | | 396 | | | 319 | | | 261 | | | 120 | | | 56 | | | — | | | — | | | 1,237 | | Total lease financing | 1,154 | | | 4,765 | | | 3,418 | | | 3,263 | | | 1,480 | | | 1,432 | | | — | | | — | | | 15,512 | | | Gross charge-offs | — | | | 3 | | | 4 | | | 3 | | | 2 | | | 1 | | | — | | | — | | | 13 | | Total commercial loans | $ | 48,624 | | | 108,289 | | | 37,475 | | | 23,457 | | | 32,993 | | | 55,758 | | | 323,000 | | | 44 | | | 629,640 | | | Term loans by origination year | | Revolving loans | | Revolving loans converted to term loans | | Total | (in millions) | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | | December 31, 2025 | | | | | | | | | | | | | | | | | | | Commercial and industrial | | | | | | | | | | | | | | | | | | | Pass | $ | 84,419 | | | 23,611 | | | 11,947 | | | 12,544 | | | 7,248 | | | 12,455 | | | 285,207 | | | 13 | | | 437,444 | | | Criticized | 1,383 | | | 732 | | | 931 | | | 785 | | | 263 | | | 459 | | | 10,071 | | | — | | | 14,624 | | | Total commercial and industrial | 85,802 | | | 24,343 | | | 12,878 | | | 13,329 | | | 7,511 | | | 12,914 | | | 295,278 | | | 13 | | | 452,068 | | | Gross charge-offs (1) | 54 | | | 56 | | | 42 | | | 26 | | | 27 | | | 14 | | | 485 | | | — | | | 704 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Commercial real estate | | | | | | | | | | | | | | | | | | | Pass | 40,934 | | | 10,799 | | | 8,246 | | | 16,051 | | | 11,863 | | | 21,690 | | | 7,588 | | | 55 | | | 117,226 | | | Criticized | 3,803 | | | 1,402 | | | 1,182 | | | 3,591 | | | 3,014 | | | 2,007 | | | 59 | | | — | | | 15,058 | | | Total commercial real estate | 44,737 | | | 12,201 | | | 9,428 | | | 19,642 | | | 14,877 | | | 23,697 | | | 7,647 | | | 55 | | | 132,284 | | | Gross charge-offs | 104 | | | 52 | | | 38 | | | 61 | | | 117 | | | 123 | | | 2 | | | — | | | 497 | | | Lease financing | | | | | | | | | | | | | | | | | | | Pass | 4,566 | | | 3,295 | | | 3,254 | | | 1,524 | | | 768 | | | 812 | | | — | | | — | | | 14,219 | | | Criticized | 401 | | | 369 | | | 318 | | | 146 | | | 51 | | | 39 | | | — | | | — | | | 1,324 | | | Total lease financing | 4,967 | | | 3,664 | | | 3,572 | | | 1,670 | | | 819 | | | 851 | | | — | | | — | | | 15,543 | | Gross charge-offs | 3 | | | 11 | | | 17 | | | 10 | | | 5 | | | 4 | | | — | | | — | | | 50 | | | Total commercial loans | $ | 135,506 | | | 40,208 | | | 25,878 | | | 34,641 | | | 23,207 | | | 37,462 | | | 302,925 | | | 68 | | | 599,895 | |
(1) Includes charge-offs on overdrafts, which are generally charged-off at 60 days past due.
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| Commercial Loan Categories by Delinquency Status |
Table 3.8 provides days past due (DPD) information for commercial loans, which we monitor as part of our credit risk management practices; however, delinquency is not a primary credit quality indicator for commercial loans. Table 3.8: Commercial Loan Categories by Delinquency Status | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Still accruing | | Nonaccrual loans | | Total commercial loans | | (in millions) | Current-29 DPD | | 30-89 DPD | | 90+ DPD | | | | March 31, 2026 | | | | | | | | | | | Commercial and industrial | $ | 479,085 | | | 978 | | | 206 | | | 1,646 | | | 481,915 | | | | | | | | | | | | | | | | | | | | | | | Commercial real estate | 127,592 | | | 437 | | | 405 | | | 3,779 | | | 132,213 | | | Lease financing | 15,222 | | | 202 | | | — | | | 88 | | | 15,512 | | Total commercial loans | $ | 621,899 | | | 1,617 | | | 611 | | | 5,513 | | | 629,640 | | | December 31, 2025 | | | | | | | | | | | Commercial and industrial | $ | 449,764 | | | 872 | | | 120 | | | 1,312 | | | 452,068 | | | | | | | | | | | | | | | | | | | | | | | Commercial real estate | 127,432 | | | 722 | | | 251 | | | 3,879 | | | 132,284 | | | Lease financing | 15,242 | | | 226 | | | — | | | 75 | | | 15,543 | | Total commercial loans | $ | 592,438 | | | 1,820 | | | 371 | | | 5,266 | | | 599,895 | |
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| Credit Quality Indicators for Residential Mortgage Loans by Vintage |
Table 3.9 provides the outstanding balances of our residential mortgage loans by our primary credit quality indicators. Table 3.9: Credit Quality Indicators for Residential Mortgage Loans by Vintage | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Term loans by origination year | | Revolving loans | | Revolving loans converted to term loans | | | | (in millions) | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | Prior | | | | Total | | March 31, 2026 | | | | | | | | | | | | | | | | | | | By delinquency status: | | | | | | | | | | | | | | | | | | | Current-29 DPD | $ | 4,751 | | | 15,941 | | | 7,608 | | | 9,672 | | | 39,970 | | | 146,297 | | | 3,419 | | | 6,268 | | | 233,926 | | | 30-89 DPD | — | | | 6 | | | 7 | | | 13 | | | 85 | | | 644 | | | 12 | | | 120 | | | 887 | | | 90+ DPD | — | | | — | | | 4 | | | 7 | | | 54 | | | 404 | | | 10 | | | 135 | | | 614 | | | Government insured/guaranteed loans (1) | — | | | 3 | | | 1 | | | 7 | | | 5 | | | 5,396 | | | — | | | — | | | 5,412 | | Total | $ | 4,751 | | | 15,950 | | | 7,620 | | | 9,699 | | | 40,114 | | | 152,741 | | | 3,441 | | | 6,523 | | | 240,839 | | By updated FICO: | | | | | | | | | | | | | | | | | | | 740+ | $ | 4,442 | | | 15,023 | | | 7,196 | | | 9,120 | | | 36,952 | | | 133,283 | | | 2,767 | | | 4,049 | | | 212,832 | | | 700-739 | 262 | | | 618 | | | 267 | | | 330 | | | 1,830 | | | 6,874 | | | 340 | | | 847 | | | 11,368 | | | 660-699 | 42 | | | 157 | | | 82 | | | 143 | | | 765 | | | 2,968 | | | 151 | | | 526 | | | 4,834 | | | 620-659 | 1 | | | 57 | | | 20 | | | 22 | | | 206 | | | 1,068 | | | 53 | | | 258 | | | 1,685 | | | <620 | — | | | 4 | | | 4 | | | 20 | | | 171 | | | 1,331 | | | 75 | | | 431 | | | 2,036 | | | No FICO available | 4 | | | 88 | | | 50 | | | 57 | | | 185 | | | 1,821 | | | 55 | | | 412 | | | 2,672 | | | Government insured/guaranteed loans (1) | — | | | 3 | | | 1 | | | 7 | | | 5 | | | 5,396 | | | — | | | — | | | 5,412 | | Total | $ | 4,751 | | | 15,950 | | | 7,620 | | | 9,699 | | | 40,114 | | | 152,741 | | | 3,441 | | | 6,523 | | | 240,839 | | By updated LTV: | | | | | | | | | | | | | | | | | | | 0-80% | $ | 4,721 | | | 14,368 | | | 7,054 | | | 9,281 | | | 37,853 | | | 146,385 | | | 3,285 | | | 6,441 | | | 229,388 | | 80.01-100% | 26 | | | 1,537 | | | 515 | | | 373 | | | 2,135 | | | 733 | | | 23 | | | 53 | | | 5,395 | | | >100% (2) | — | | | 8 | | | 18 | | | 19 | | | 91 | | | 82 | | | 5 | | | 14 | | | 237 | | | No LTV available | 4 | | | 34 | | | 32 | | | 19 | | | 30 | | | 145 | | | 128 | | | 15 | | | 407 | | | Government insured/guaranteed loans (1) | — | | | 3 | | | 1 | | | 7 | | | 5 | | | 5,396 | | | — | | | — | | | 5,412 | | Total | $ | 4,751 | | | 15,950 | | | 7,620 | | | 9,699 | | | 40,114 | | | 152,741 | | | 3,441 | | | 6,523 | | | 240,839 | | | Gross charge-offs | $ | — | | | — | | | — | | | — | | | 1 | | | 5 | | | — | | | 6 | | | 12 | | | Term loans by origination year | | Revolving loans | | Revolving loans converted to term loans | | Total | | (in millions) | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | | December 31, 2025 | | | | | | | | | | | | | | | | | | | By delinquency status: | | | | | | | | | | | | | | | | | | | Current-29 DPD | $ | 16,684 | | | 8,093 | | | 10,109 | | | 40,678 | | | 55,583 | | | 93,805 | | | 3,852 | | | 6,326 | | | 235,130 | | | 30-89 DPD | 8 | | | 4 | | | 10 | | | 83 | | | 81 | | | 572 | | | 13 | | | 124 | | | 895 | | | 90+ DPD | — | | | 6 | | | 7 | | | 51 | | | 57 | | | 329 | | | 6 | | | 140 | | | 596 | | | Government insured/guaranteed loans (1) | 2 | | | 2 | | | 6 | | | 6 | | | 20 | | | 5,533 | | | — | | | — | | | 5,569 | | | Total | $ | 16,694 | | | 8,105 | | | 10,132 | | | 40,818 | | | 55,741 | | | 100,239 | | | 3,871 | | | 6,590 | | | 242,190 | | By updated FICO: | | | | | | | | | | | | | | | | | | | 740+ | $ | 15,739 | | | 7,606 | | | 9,518 | | | 37,588 | | | 52,338 | | | 83,614 | | | 3,078 | | | 4,028 | | | 213,509 | | | 700-739 | 678 | | | 314 | | | 348 | | | 1,888 | | | 2,043 | | | 5,078 | | | 393 | | | 848 | | | 11,590 | | | 660-699 | 168 | | | 102 | | | 138 | | | 722 | | | 794 | | | 2,242 | | | 183 | | | 524 | | | 4,873 | | | 620-659 | 49 | | | 10 | | | 40 | | | 269 | | | 202 | | | 900 | | | 63 | | | 252 | | | 1,785 | | | <620 | 5 | | | 5 | | | 16 | | | 157 | | | 147 | | | 1,194 | | | 82 | | | 434 | | | 2,040 | | | No FICO available | 53 | | | 66 | | | 66 | | | 188 | | | 197 | | | 1,678 | | | 72 | | | 504 | | | 2,824 | | | Government insured/guaranteed loans (1) | 2 | | | 2 | | | 6 | | | 6 | | | 20 | | | 5,533 | | | — | | | — | | | 5,569 | | | Total | $ | 16,694 | | | 8,105 | | | 10,132 | | | 40,818 | | | 55,741 | | | 100,239 | | | 3,871 | | | 6,590 | | | 242,190 | | By updated LTV: | | | | | | | | | | | | | | | | | | | 0-80% | $ | 15,501 | | | 7,473 | | | 9,687 | | | 38,247 | | | 55,218 | | | 94,237 | | | 3,825 | | | 6,502 | | | 230,690 | | | 80.01-100% | 1,152 | | | 573 | | | 394 | | | 2,434 | | | 437 | | | 283 | | | 27 | | | 56 | | | 5,356 | | | >100% (2) | 7 | | | 22 | | | 25 | | | 93 | | | 34 | | | 40 | | | 8 | | | 12 | | | 241 | | | No LTV available | 32 | | | 35 | | | 20 | | | 38 | | | 32 | | | 146 | | | 11 | | | 20 | | | 334 | | | Government insured/guaranteed loans (1) | 2 | | | 2 | | | 6 | | | 6 | | | 20 | | | 5,533 | | | — | | | — | | | 5,569 | | | Total | $ | 16,694 | | | 8,105 | | | 10,132 | | | 40,818 | | | 55,741 | | | 100,239 | | | 3,871 | | | 6,590 | | | 242,190 | | | Gross charge-offs | $ | — | | | 1 | | | 1 | | | 7 | | | 8 | | | 29 | | | 2 | | | 21 | | | 69 | |
(1)Represents residential mortgage loans whose repayments are insured or guaranteed by U.S. government agencies, such as the Federal Housing Administration (FHA) or the Department of Veterans Affairs (VA). Loans insured/guaranteed by U.S. government agencies and 90+ DPD totaled $1.6 billion and $1.7 billion at March 31, 2026, and December 31, 2025, respectively. (2)Reflects total loan balances with LTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 100% LTV.
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| Credit Quality Indicators for Credit Card Loans |
Table 3.10 provides the outstanding balances of our credit card loan portfolio by primary credit quality indicators.
The revolving loans converted to term loans in the credit card loan category represent credit card loans with modified terms that require payment over a specific term. Table 3.10: Credit Quality Indicators for Credit Card Loans | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | March 31, 2026 | | December 31, 2025 |
| | Revolving loans | | Revolving loans converted to term loans | | | | Revolving loans | | Revolving loans converted to term loans | | | | (in millions) | | | | Total | | | | Total | | By delinquency status: | | | | | | | | | | | | | | Current-29 DPD | | $ | 55,088 | | | 644 | | | 55,732 | | | 57,322 | | | 622 | | | 57,944 | | | 30-89 DPD | | 668 | | | 64 | | | 732 | | | 718 | | | 65 | | | 783 | | | 90+ DPD | | 776 | | | 37 | | | 813 | | | 781 | | | 32 | | | 813 | | | Total | | $ | 56,532 | | | 745 | | | 57,277 | | | 58,821 | | | 719 | | | 59,540 | | | By updated FICO: | | | | | | | | | | | | | | 740+ | | $ | 22,449 | | | 42 | | | 22,491 | | | 23,443 | | | 37 | | | 23,480 | | | 700-739 | | 12,259 | | | 98 | | | 12,357 | | | 12,713 | | | 91 | | | 12,804 | | | 660-699 | | 10,883 | | | 161 | | | 11,044 | | | 11,267 | | | 155 | | | 11,422 | | | 620-659 | | 5,241 | | | 139 | | | 5,380 | | | 5,472 | | | 136 | | | 5,608 | | | <620 | | 5,566 | | | 303 | | | 5,869 | | | 5,736 | | | 298 | | | 6,034 | | | No FICO available | | 134 | | | 2 | | | 136 | | | 190 | | | 2 | | | 192 | | | Total | | $ | 56,532 | | | 745 | | | 57,277 | | | 58,821 | | | 719 | | | 59,540 | | | Gross charge-offs | | $ | 712 | | | 53 | | | 765 | | | 2,758 | | | 205 | | | 2,963 | |
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| Credit Quality Indicators for Auto Loans by Vintage |
Table 3.11 provides the outstanding balances of our Auto loan portfolio by primary credit quality indicators. Table 3.11: Credit Quality Indicators for Auto Loans by Vintage | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Term loans by origination year | | | | | | | | (in millions) | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | Prior | | | | Total | | March 31, 2026 | | | | | | | | | | | | | | | | | | | By delinquency status: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Current-29 DPD | $ | 9,413 | | | 23,891 | | | 7,999 | | | 4,812 | | | 3,979 | | | 3,024 | | | | | | | 53,118 | | | 30-89 DPD | 9 | | | 160 | | | 56 | | | 52 | | | 147 | | | 204 | | | | | | | 628 | | | 90+ DPD | — | | | 12 | | | 5 | | | 5 | | | 11 | | | 15 | | | | | | | 48 | | Total | $ | 9,422 | | | 24,063 | | | 8,060 | | | 4,869 | | | 4,137 | | | 3,243 | | | | | | | 53,794 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | By updated FICO: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | 740+ | $ | 4,954 | | | 13,060 | | | 5,005 | | | 3,178 | | | 2,025 | | | 1,207 | | | | | | | 29,429 | | | 700-739 | 1,537 | | | 3,842 | | | 1,233 | | | 640 | | | 516 | | | 390 | | | | | | | 8,158 | | | 660-699 | 1,273 | | | 3,080 | | | 894 | | | 436 | | | 443 | | | 364 | | | | | | | 6,490 | | | 620-659 | 875 | | | 1,889 | | | 406 | | | 218 | | | 308 | | | 288 | | | | | | | 3,984 | | | <620 | 779 | | | 2,128 | | | 501 | | | 381 | | | 822 | | | 964 | | | | | | | 5,575 | | | No FICO available | 4 | | | 64 | | | 21 | | | 16 | | | 23 | | | 30 | | | | | | | 158 | | Total | $ | 9,422 | | | 24,063 | | | 8,060 | | | 4,869 | | | 4,137 | | | 3,243 | | | | | | | 53,794 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Gross charge-offs | $ | 1 | | | 36 | | | 12 | | | 10 | | | 29 | | | 26 | | | | | | | 114 | | | Term loans by origination year | | | | | | | | (in millions) | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | | | Total | | December 31, 2025 | | | | | | | | | | | | | | | | | | | By delinquency status: | | | | | | | | | | | | | | | | | | | Current-29 DPD | $ | 26,413 | | | 8,993 | | | 5,560 | | | 4,728 | | | 3,357 | | | 654 | | | | | | | 49,705 | | | 30-89 DPD | 115 | | | 61 | | | 60 | | | 187 | | | 227 | | | 72 | | | | | | | 722 | | | 90+ DPD | 10 | | | 5 | | | 5 | | | 16 | | | 18 | | | 6 | | | | | | | 60 | | | Total | $ | 26,538 | | | 9,059 | | | 5,625 | | | 4,931 | | | 3,602 | | | 732 | | | | | | | 50,487 | | By updated FICO: | | | | | | | | | | | | | | | | | | | 740+ | $ | 14,805 | | | 5,654 | | | 3,708 | | | 2,429 | | | 1,430 | | | 219 | | | | | | | 28,245 | | | 700-739 | 4,376 | | | 1,419 | | | 749 | | | 630 | | | 443 | | | 87 | | | | | | | 7,704 | | | 660-699 | 3,411 | | | 1,003 | | | 507 | | | 534 | | | 409 | | | 87 | | | | | | | 5,951 | | | 620-659 | 2,039 | | | 460 | | | 248 | | | 370 | | | 314 | | | 72 | | | | | | | 3,503 | | | <620 | 1,892 | | | 504 | | | 410 | | | 950 | | | 983 | | | 258 | | | | | | | 4,997 | | | No FICO available | 15 | | | 19 | | | 3 | | | 18 | | | 23 | | | 9 | | | | | | | 87 | | | Total | $ | 26,538 | | | 9,059 | | | 5,625 | | | 4,931 | | | 3,602 | | | 732 | | | | | | | 50,487 | | | Gross charge-offs | $ | 29 | | | 41 | | | 47 | | | 160 | | | 149 | | | 27 | | | | | | | 453 | |
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| Credit Quality Indicators for Other Consumer Loans by Vintage |
Table 3.12 provides the outstanding balances of our Other consumer loans portfolio by primary credit quality indicators. Table 3.12: Credit Quality Indicators for Other Consumer Loans by Vintage | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Term loans by origination year | | Revolving loans | | Revolving loans converted to term loans | | | | (in millions) | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | Prior | | | | Total | | March 31, 2026 | | | | | | | | | | | | | | | | | | | By delinquency status: | | | | | | | | | | | | | | | | | | | Current-29 DPD | $ | 616 | | | 1,794 | | | 805 | | | 739 | | | 439 | | | 137 | | | 30,524 | | | 98 | | | 35,152 | | | 30-89 DPD | — | | | 11 | | | 7 | | | 12 | | | 7 | | | 2 | | | 11 | | | 5 | | | 55 | | | 90+ DPD | — | | | 4 | | | 2 | | | 5 | | | 2 | | | 1 | | | 11 | | | 5 | | | 30 | | Total | $ | 616 | | | 1,809 | | | 814 | | | 756 | | | 448 | | | 140 | | | 30,546 | | | 108 | | | 35,237 | | By updated FICO: | | | | | | | | | | | | | | | | | | | 740+ | $ | 460 | | | 1,245 | | | 508 | | | 319 | | | 172 | | | 67 | | | 760 | | | 36 | | | 3,567 | | | 700-739 | 93 | | | 311 | | | 150 | | | 153 | | | 79 | | | 25 | | | 358 | | | 16 | | | 1,185 | | | 660-699 | 32 | | | 157 | | | 89 | | | 136 | | | 79 | | | 20 | | | 280 | | | 12 | | | 805 | | | 620-659 | 4 | | | 43 | | | 28 | | | 58 | | | 37 | | | 10 | | | 106 | | | 8 | | | 294 | | | <620 | 1 | | | 35 | | | 32 | | | 80 | | | 55 | | | 15 | | | 127 | | | 13 | | | 358 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | No FICO available (1) | 26 | | | 18 | | | 7 | | | 10 | | | 26 | | | 3 | | | 28,915 | | | 23 | | | 29,028 | | Total | $ | 616 | | | 1,809 | | | 814 | | | 756 | | | 448 | | | 140 | | | 30,546 | | | 108 | | | 35,237 | | | Gross charge-offs (2) | $ | 13 | | | 37 | | | 11 | | | 17 | | | 10 | | | 2 | | | 14 | | | 2 | | | 106 | | | Term loans by origination year | | Revolving loans | | Revolving loans converted to term loans | | Total | | (in millions) | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | | December 31, 2025 | | | | | | | | | | | | | | | | | | | By delinquency status: | | | | | | | | | | | | | | | | | | | Current-29 DPD | $ | 2,134 | | | 967 | | | 926 | | | 565 | | | 137 | | | 52 | | | 29,074 | | | 103 | | | 33,958 | | | 30-89 DPD | 9 | | | 8 | | | 15 | | | 9 | | | 2 | | | 2 | | | 11 | | | 5 | | | 61 | | | 90+ DPD | 3 | | | 3 | | | 6 | | | 4 | | | 1 | | | — | | | 12 | | | 7 | | | 36 | | Total | $ | 2,146 | | | 978 | | | 947 | | | 578 | | | 140 | | | 54 | | | 29,097 | | | 115 | | | 34,055 | | By updated FICO: | | | | | | | | | | | | | | | | | | | 740+ | $ | 1,493 | | | 612 | | | 389 | | | 205 | | | 62 | | | 22 | | | 784 | | | 34 | | | 3,601 | | | 700-739 | 357 | | | 179 | | | 184 | | | 98 | | | 21 | | | 8 | | | 396 | | | 16 | | | 1,259 | | | 660-699 | 162 | | | 101 | | | 164 | | | 97 | | | 20 | | | 6 | | | 300 | | | 11 | | | 861 | | | 620-659 | 39 | | | 32 | | | 72 | | | 47 | | | 10 | | | 3 | | | 112 | | | 10 | | | 325 | | | <620 | 24 | | | 33 | | | 91 | | | 66 | | | 13 | | | 5 | | | 132 | | | 17 | | | 381 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | No FICO available (1) | 71 | | | 21 | | | 47 | | | 65 | | | 14 | | | 10 | | | 27,373 | | | 27 | | | 27,628 | | Total | $ | 2,146 | | | 978 | | | 947 | | | 578 | | | 140 | | | 54 | | | 29,097 | | | 115 | | | 34,055 | | Gross charge-offs (2) | $ | 147 | | | 68 | | | 100 | | | 63 | | | 13 | | | 3 | | | 58 | | | 7 | | | 459 | |
(1)Substantially all loans are revolving securities-based loans and therefore do not require a FICO score. (2)Includes charge-offs on overdrafts, which are generally charged-off at 60 days past due.
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| Nonaccrual Loans |
Table 3.13 provides loans on nonaccrual status. Nonaccrual loans may have an ACL or a negative allowance for credit losses from expected recoveries of amounts previously written off. Table 3.13: Nonaccrual Loans | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Outstanding balance | | Recognized interest income |
| Nonaccrual loans | | Nonaccrual loans without related allowance for credit losses (1) | | Quarter ended March 31, | | (in millions) | Mar 31, 2026 | | Dec 31, 2025 | | Mar 31, 2026 | | Dec 31, 2025 | | 2026 | | 2025 | | Commercial and industrial | $ | 1,646 | | | 1,312 | | | 65 | | | 138 | | | 3 | | | 5 | | | | | | | | | | | | | | | | | | | | | | | | | | | Commercial real estate | 3,779 | | | 3,879 | | | 305 | | | 575 | | | 6 | | | 27 | | | Lease financing | 88 | | | 75 | | | 21 | | | 18 | | | — | | | — | | | Total commercial | 5,513 | | | 5,266 | | | 391 | | | 731 | | | 9 | | | 32 | | | | | | | | | | | | | | | | | | | | | | | | | | | Residential mortgage | 2,860 | | | 2,838 | | | 1,850 | | | 1,888 | | | 38 | | | 40 | | | Auto | 70 | | | 70 | | | — | | | — | | | 3 | | | 3 | | | Other consumer | 26 | | | 27 | | | — | | | — | | | 1 | | | 1 | | | Total consumer | 2,956 | | | 2,935 | | | 1,850 | | | 1,888 | | | 42 | | | 44 | | | Total nonaccrual loans | $ | 8,469 | | | 8,201 | | | 2,241 | | | 2,619 | | | 51 | | | 76 | |
(1)Nonaccrual loans may not have an allowance for credit losses if the loss expectations are zero given the related collateral value.
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| Loans 90 Days or More Past Due and Still Accruing |
Table 3.14 shows loans 90 days or more past due and still accruing by class for loans not government insured/guaranteed. Table 3.14: Loans 90 Days or More Past Due and Still Accruing | | | | | | | | | | | | | (in millions) | Mar 31, 2026 | | Dec 31, 2025 | | Total: | $ | 3,162 | | | 3,000 | | Less: government insured/guaranteed loans (1) | 1,628 | | | 1,688 | | | | | | | Total, not government insured/guaranteed | $ | 1,534 | | | 1,312 | | By segment and class, not government insured/guaranteed: | | | | | Commercial and industrial | $ | 206 | | | 120 | | | | | | | | | | | Commercial real estate | 405 | | | 251 | | | Total commercial | 611 | | | 371 | | | | | | | | | | | Residential mortgage | 42 | | | 47 | | | Credit card | 813 | | | 813 | | | Auto | 43 | | | 52 | | | Other consumer | 25 | | | 29 | | | Total consumer | 923 | | | 941 | | | Total, not government insured/guaranteed | $ | 1,534 | | | 1,312 | |
(1)Represents residential mortgage loans whose repayments are insured or guaranteed by U.S. government agencies, such as the FHA or the VA.
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| Commercial Loan Modifications and Financial Effects |
Table 3.15 presents the outstanding balance of commercial loans modified during the periods presented and the related financial effects of these modifications. Table 3.15: Commercial Loan Modifications and Financial Effects | | | | | | | | | | | | | | | | | | | |
| | | Quarter ended March 31, | ($ in millions) | | | | | 2026 | | 2025 | | | Commercial and industrial modifications: | | | | | | | | | | Term extension | | | | | $ | 441 | | | 392 | | | | All other modifications and combinations | | | | | 75 | | | 110 | | | | | Total commercial and industrial modifications | | | | | $ | 516 | | | 502 | | | | | Total commercial and industrial modifications as a % of loan class | | | | | 0.11 | % | | 0.13 | | | | Financial effects: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Weighted average term extension (months) | | | | | 14 | | 18 | | | | | | | | | | | | | Commercial real estate modifications: | | | | | | | | | | Term extension | | | | | $ | 242 | | | 726 | | | | All other modifications and combinations | | | | | 1 | | | 9 | | | | | Total commercial real estate modifications | | | | | $ | 243 | | | 735 | | | | | Total commercial real estate modifications as a % of loan class | | | | | 0.18 | % | | 0.55 | | | | Financial effects: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Weighted average term extension (months) | | | | | 23 | | 21 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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| Payment Performance of Commercial Loan Modifications |
Table 3.16 provides past due information on commercial loans that received a modification in the past 12 months as of March 31, 2026 and 2025, and the amount of related gross charge-offs during the first quarter of 2026 and 2025. Table 3.16: Payment Performance of Commercial Loan Modifications | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| By delinquency status | | | Gross charge-offs | | | | (in millions) | Current-29 DPD | | 30-89 DPD | | 90+ DPD | | Total | | | | Quarter ended | | March 31, 2026 | | | | | | | | | | | | | | | Commercial and industrial | $ | 951 | | | 43 | | | 5 | | | 999 | | | | | 7 | | | | | Commercial real estate | 1,493 | | | 54 | | | 124 | | | 1,671 | | | | | 35 | | | | | Total commercial | $ | 2,444 | | | 97 | | | 129 | | | 2,670 | | | | | 42 | | | | March 31, 2025 (1) | | | | | | | | | | | | | | | Commercial and industrial | $ | 808 | | | 10 | | | 29 | | | 847 | | | | | 15 | | | | | Commercial real estate | 2,682 | | | 2 | | | 3 | | | 2,687 | | | | | — | | | | | Total commercial | $ | 3,490 | | | 12 | | | 32 | | | 3,534 | | | | | 15 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
(1)For loan modifications that include a payment deferral, payment performance is not included until the loan exits the deferral period and payments resume.
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| Consumer Loan Modifications and Financial Effects |
Table 3.17 presents the outstanding balance of consumer loans modified during the periods presented and the related financial effects of these modifications. Modified loans within the Auto and Other consumer loan classes were insignificant for the first quarter of both 2026 and 2025, and accordingly, are excluded from the following tables and disclosures. Loans in a trial payment period are not included in the following loan modification disclosures until the borrower has successfully completed the trial period and the loan modification is formally executed. Residential mortgage loans in a trial payment period totaled $114 million and $111 million at March 31, 2026 and 2025, respectively. Table 3.17: Consumer Loan Modifications and Financial Effects | | | | | | | | | | | | | | | | | | | |
| | | Quarter ended March 31, | ($ in millions) | | | | | 2026 | | 2025 | | | Residential mortgage modifications (1): | | | | | | | | | | Payment delay | | | | | $ | 229 | | | 140 | | | | | | | | | | | | | | Term extension and payment delay | | | | | 28 | | | 25 | | | | Interest rate reduction, term extension, and payment delay | | | | | 15 | | | 12 | | | | All other modifications and combinations | | | | | 10 | | | 18 | | | | | Total residential mortgage modifications | | | | | $ | 282 | | | 195 | | | | | Total residential mortgage modifications as a % of loan class | | | | | 0.12 | % | | 0.08 | | | | | Financial effects: | | | | | | | | | | Weighted average interest rate reduction | | | | | 1.44 | % | | 1.78 | | | | Weighted average payments deferred (months) (2) | | | | | 3 | | 4 | | | Weighted average term extension (years) | | | | | 11.7 | | 11.5 | | | | | | | | | | | | | Credit card modifications: | | | | | | | | | | Interest rate reduction | | | | | $ | 300 | | | 309 | | | | | Total credit card modifications | | | | | $ | 300 | | | 309 | | | | | Total credit card modifications as a % of loan class | | | | | 0.52 | % | | 0.57 | | | | | Financial effects: | | | | | | | | | | | Weighted average interest rate reduction | | | | | 21.01 | % | | 21.54 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
(1)Payment delay modifications include loan modifications that defer a set amount of principal to the end of the loan term. The outstanding balance of loans with principal deferred to the end of the loan term was $83 million and $94 million in first quarter 2026 and 2025, respectively. (2)Excludes the financial effects of loans with a set amount of principal deferred to the end of the loan term. The weighted average period of principal deferred was 25.9 years and 25.0 years in first quarter 2026 and 2025, respectively.
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| Payment Performance of Consumer Loan Modifications |
Table 3.18 provides past due information as of March 31, 2026 and 2025, on consumer loan modifications that received a modification in the past 12 months, and the related gross charge-offs that occurred on these modifications during the first quarter of 2026 and 2025. Table 3.18: Payment Performance of Consumer Loan Modifications | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| By delinquency status | | | Gross charge-offs | | | | (in millions) | Current-29 DPD | | 30-89 DPD | | 90+ DPD | | Total | | | | Quarter ended | | | | March 31, 2026 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Residential mortgage (1) | $ | 429 | | | 118 | | | 327 | | | 874 | | | | | 1 | | | | Credit card (2) | 747 | | | 102 | | | 87 | | | 936 | | | | | 66 | | | | Total consumer | $ | 1,176 | | | 220 | | | 414 | | | 1,810 | | | | | 67 | | | | | March 31, 2025 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Residential mortgage (1) | $ | 355 | | | 113 | | | 71 | | | 539 | | | | | 1 | | | | Credit card (2) | 736 | | | 130 | | | 89 | | | 955 | | | | | 82 | | | | Total consumer | $ | 1,091 | | | 243 | | | 160 | | | 1,494 | | | | | 83 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
(1)Includes loans where delinquency status was not reset to current upon exit from the deferral period. At March 31, 2025, loan modifications in an active payment deferral are excluded. (2)Credit card loans that are past due at the time of the modification do not become current until they have three consecutive months of payment performance.
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