v3.26.1
Loans and Related Allowance for Credit Losses
 3 Months Ended
Mar. 31, 2026
Accounts, Notes, Loans and Financing Receivable, Gross, Allowance, and Net [Abstract]  
Loans and Related Allowance for Credit Losses
Note 3:  Loans and Related Allowance for Credit Losses
Table 3.1 presents total loans outstanding by portfolio segment and class of financing receivable. Loans are reported at their outstanding principal balances net of any unearned income, cumulative charge-offs, unamortized deferred fees and costs on originated loans, and unamortized premiums or discounts on purchased loans. These amounts were less than 1% of our total loans outstanding at both March 31, 2026, and December 31, 2025.

Outstanding balances exclude accrued interest receivable on loans, except for certain revolving loans, such as credit card loans.
See Note 5 (Intangible Assets and Other Assets) for additional information on accrued interest receivable. Amounts considered to be uncollectible are reversed through interest income. During first quarter 2026, we reversed accrued interest receivable of $10 million for our commercial portfolio segment and $96 million for our consumer portfolio segment, compared with $19 million and $102 million, respectively, for the same period a year ago.
Table 3.1: Loans Outstanding
(in millions)
Mar 31,
2026		Dec 31,
2025
Commercial and industrial$481,915 452,068 
Commercial real estate132,213 132,284 
Lease financing
15,512 15,543 
Total commercial629,640 599,895 
Residential mortgage240,839 242,190 
Credit card57,277 59,540 
Auto53,794 50,487 
Other consumer (1)
35,237 34,055 
Total consumer387,147 386,272 
Total loans$1,016,787 986,167 
(1)Includes $28.5 billion and $26.2 billion at March 31, 2026, and December 31, 2025, respectively, of securities-based loans, such as margin loans originated by the Wealth and Investment Management (WIM) operating segment.
Our non-U.S. loans are reported by respective class of financing receivable in the table above. Substantially all of our non-U.S. loan portfolio is commercial loans. Table 3.2 presents total non-U.S. commercial loans outstanding by class of financing receivable.

Table 3.2: Non-U.S. Commercial Loans Outstanding
(in millions)Mar 31,
2026		Dec 31,
2025
Commercial and industrial$82,677 80,475 
Commercial real estate4,792 5,674 
Lease financing483 498 
Total non-U.S. commercial loans$87,952 86,647 
Loan Purchases, Sales, and Transfers
Table 3.3 presents the proceeds paid or received for purchases and sales of loans and transfers from loans held for investment to LHFS. The table excludes loans for which we have elected the
fair value option and government insured/guaranteed loans because their loan activity normally does not impact the ACL.
Table 3.3: Loan Purchases, Sales, and Transfers

20262025
(in millions)
Commercial
ConsumerTotalCommercialConsumerTotal
Quarter ended March 31,
Purchases$515 4 519 379 1 380 
Sales and net transfers (to)/from LHFS(617)4 (613)(855)12 (843)
Unfunded Credit Commitments
Unfunded credit commitments are legally binding agreements to lend to customers with terms covering usage of funds, contractual interest rates, expiration dates, and any required collateral. Our commercial lending commitments include, but are not limited to, (i) commitments for working capital and general corporate purposes, (ii) financing to customers who warehouse financial assets secured by real estate, consumer, or corporate loans, (iii) financing that is expected to be syndicated or replaced with other forms of long-term financing, and (iv) commercial real estate lending. We also originate multipurpose lending commitments under which commercial customers have the option to draw on the facility in one of several forms, including the issuance of letters of credit, which reduces the unfunded commitment amounts of the facility.

The maximum credit risk for these commitments will generally be lower than the contractual amount because these commitments may expire without being used or may be cancelled at the customer’s request. We may reduce or cancel lines of credit in accordance with the contracts and applicable law. Our credit risk monitoring activities include managing the amount of commitments, both to individual customers and in total, and the size and maturity structure of these commitments. We do not recognize an ACL for commitments that are unconditionally cancellable at our discretion.

We issue commercial letters of credit to assist customers in purchasing goods or services, typically for international trade. At March 31, 2026, and December 31, 2025, we had $1.1 billion and $1.2 billion, respectively, of outstanding issued commercial letters of credit. See Note 13 (Guarantees and Other Commitments) for additional information on issued standby letters of credit.
We may be a fronting bank, whereby we act as a representative for other lenders, and advance funds or provide for the issuance of letters of credit under syndicated loan or letter of credit agreements. Any advances are generally repaid in less than a week and would normally require default of both the customer and another lender to expose us to loss.

The contractual amount of our unfunded credit commitments, including unissued letters of credit, is summarized in Table 3.4. The table is presented net of commitments syndicated to others, including the fronting arrangements described above, and excludes issued letters of credit and discretionary amounts where our approval or consent is required prior to any loan funding or commitment increase.
Table 3.4: Unfunded Credit Commitments
(in millions)Mar 31,
2026		Dec 31,
2025
Commercial and industrial
$437,418 445,910 
Commercial real estate15,848 15,369 
Total commercial453,266 461,279 
Residential mortgage (1)
17,527 17,496 
Credit card183,990 180,563 
Other consumer
6,908 7,397 
Total consumer208,425 205,456 
Total unfunded credit commitments$661,691 666,735 
(1)Includes lines of credit totaling $13.5 billion and $15.2 billion as of March 31, 2026, and December 31, 2025, respectively.
Allowance for Credit Losses
Table 3.5 presents the ACL for loans, which consists of the allowance for loan losses and the allowance for unfunded credit commitments. Total net loan charge-offs increased $91 million from March 31, 2025, due to higher losses in the commercial and industrial portfolio, partially offset by lower losses in the
commercial real estate and credit card portfolios. The ACL for loans increased $37 million from December 31, 2025, reflecting higher commercial and industrial and auto loan balances, partially offset by a lower allowance for commercial real estate loans and lower credit card balances.
Table 3.5: Allowance for Credit Losses for Loans
Quarter ended March 31,
($ in millions)20262025
Balance, beginning of period
$14,337 14,636 
Provision for credit losses1,139 925 
Loan charge-offs:
Commercial and industrial(372)(148)
Commercial real estate(80)(96)
Lease financing(13)(11)
Total commercial(465)(255)
Residential mortgage(12)(11)
Credit card(765)(768)
Auto(114)(127)
Other consumer(106)(116)
Total consumer(997)(1,022)
Total loan charge-offs(1,462)(1,277)
Loan recoveries:
Commercial and industrial41 40 
Commercial real estate61 1 
Lease financing3 3 
Total commercial105 44 
Residential mortgage26 26 
Credit card160 118 
Auto51 63 
Other consumer20 17 
Total consumer257 224 
Total loan recoveries362 268 
Net loan charge-offs(1,100)(1,009)
Other(2)— 
Balance, end of period$14,374 14,552 
Components:
Allowance for loan losses$13,864 14,029 
Allowance for unfunded credit commitments510 523 
Allowance for credit losses$14,374 14,552 
Net loan charge-offs (annualized) as a percentage of average total loans
0.45%0.45 
Allowance for loan losses as a percentage of total loans1.36 1.54 
Allowance for credit losses for loans as a percentage of total loans1.41 1.59 
Table 3.6 summarizes the activity in the ACL by our commercial and consumer portfolio segments. 
Table 3.6: Allowance for Credit Losses for Loans Activity by Portfolio Segment
20262025
(in millions)CommercialConsumer TotalCommercial Consumer Total
Quarter ended March 31,
Balance, beginning of period
$7,457 6,880 14,337 7,946 6,690 14,636 
Provision for credit losses433 706 1,139 195 730 925 
Loan charge-offs
(465)(997)(1,462)(255)(1,022)(1,277)
Loan recoveries
105 257 362 44 224 268 
Net loan charge-offs(360)(740)(1,100)(211)(798)(1,009)
Other
(1)(1)(2)— — — 
Balance, end of period$7,529 6,845 14,374 7,930 6,622 14,552 
Credit Quality
We monitor credit quality by evaluating various attributes and utilize such information in our evaluation of the appropriateness of the ACL for loans. The following sections provide the credit quality indicators we most closely monitor. The credit quality indicators are generally based on information as of our financial statement date.
COMMERCIAL CREDIT QUALITY INDICATORS. We manage a consistent process for assessing commercial loan credit quality. Commercial loans are generally subject to individual risk assessment using our internal borrower and collateral quality ratings, which is our primary credit quality indicator. Our ratings are aligned to regulatory definitions of pass and criticized categories with the criticized segmented among special mention, substandard, doubtful, and loss categories.
Table 3.7 provides the outstanding balances of our commercial loan portfolio by risk category and credit quality information by origination year for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified for a borrower experiencing financial difficulty. At March 31, 2026, we had $598.1 billion and $31.6 billion of pass and criticized commercial loans, respectively. Gross charge-offs by loan class are included in the following table for the quarter ended March 31, 2026, and year ended December 31, 2025.
Table 3.7: Commercial Loan Categories by Risk Categories and Vintage
Term loans by origination yearRevolving loansRevolving loans converted to term loansTotal
(in millions)20262025202420232022Prior
March 31, 2026
Commercial and industrial
Pass
$35,490 62,435 21,935 10,943 12,634 18,012 304,744 18 466,211 
Criticized
378 1,405 845 927 815 637 10,697 — 15,704 
Total commercial and industrial35,868 63,840 22,780 11,870 13,449 18,649 315,441 18 481,915 
Gross charge-offs (1)4 12 5 8 2 3 338 — 372 
Commercial real estate
Pass
10,535 36,592 9,824 7,478 14,756 31,008 7,347 26 117,566 
Criticized1,067 3,092 1,453 846 3,308 4,669 212 — 14,647 
Total commercial real estate11,602 39,684 11,277 8,324 18,064 35,677 7,559 26 132,213 
Gross charge-offs35 — — — 39 6 — — 80 
Lease financing
Pass
1,069 4,369 3,099 3,002 1,360 1,376 — — 14,275 
Criticized
85 396 319 261 120 56 — — 1,237 
Total lease financing
1,154 4,765 3,418 3,263 1,480 1,432 — — 15,512 
Gross charge-offs— 3 4 3 2 1 — — 13 
Total commercial loans
$48,624 108,289 37,475 23,457 32,993 55,758 323,000 44 629,640 
Term loans by origination yearRevolving loansRevolving loans converted to term loansTotal
(in millions)
20252024202320222021Prior
December 31, 2025
Commercial and industrial
Pass$84,419 23,611 11,947 12,544 7,248 12,455 285,207 13 437,444 
Criticized1,383 732 931 785 263 459 10,071 — 14,624 
Total commercial and industrial85,802 24,343 12,878 13,329 7,511 12,914 295,278 13 452,068 
Gross charge-offs (1)54 56 42 26 27 14 485 — 704 
Commercial real estate
Pass40,934 10,799 8,246 16,051 11,863 21,690 7,588 55 117,226 
Criticized3,803 1,402 1,182 3,591 3,014 2,007 59 — 15,058 
Total commercial real estate44,737 12,201 9,428 19,642 14,877 23,697 7,647 55 132,284 
Gross charge-offs104 52 38 61 117 123 2 — 497 
Lease financing
Pass4,566 3,295 3,254 1,524 768 812 — — 14,219 
Criticized401 369 318 146 51 39 — — 1,324 
Total lease financing4,967 3,664 3,572 1,670 819 851 — — 15,543 
Gross charge-offs
3 11 17 10 5 4 — — 50 
Total commercial loans$135,506 40,208 25,878 34,641 23,207 37,462 302,925 68 599,895 
(1) Includes charge-offs on overdrafts, which are generally charged-off at 60 days past due.
Table 3.8 provides days past due (DPD) information for commercial loans, which we monitor as part of our credit risk management practices; however, delinquency is not a primary credit quality indicator for commercial loans.
Table 3.8: Commercial Loan Categories by Delinquency Status
Still accruingNonaccrual loansTotal
commercial loans
(in millions)Current-29 DPD30-89 DPD90+ DPD
March 31, 2026
Commercial and industrial$479,085 978 206 1,646 481,915 
Commercial real estate127,592 437 405 3,779 132,213 
Lease financing15,222 202 — 88 15,512 
Total commercial loans
$621,899 1,617 611 5,513 629,640 
December 31, 2025
Commercial and industrial$449,764 872 120 1,312 452,068 
Commercial real estate127,432 722 251 3,879 132,284 
Lease financing15,242 226 — 75 15,543 
Total commercial loans
$592,438 1,820 371 5,266 599,895 
CONSUMER CREDIT QUALITY INDICATORS.  We have various classes of consumer loans that present unique credit risks. Loan delinquency, Fair Isaac Corporation (FICO) credit scores and loan-to-value (LTV) for residential mortgage loans are the primary credit quality indicators that we monitor and utilize in our evaluation of the appropriateness of the ACL for the consumer loan portfolio segment.

Many of our loss estimation techniques used for the ACL for loans rely on delinquency-based models; therefore, delinquency is an important indicator of credit quality in the establishment of our ACL for consumer loans.

We obtain FICO scores at loan origination and the scores are generally updated at least quarterly, except in limited circumstances, including compliance with the Fair Credit Reporting Act (FCRA). FICO scores are not available for certain loan types or may not be required if we deem it unnecessary due to strong collateral and other borrower attributes.

LTV is the ratio of the outstanding loan balance divided by the property collateral value. For junior lien mortgages, we use the total combined loan balance of first and junior liens, including unused line of credit amounts. We generally obtain property collateral values through home valuation models and indices. We update LTVs on a quarterly basis. Certain loans do not have an LTV due to a lack of industry data availability or are portfolios acquired from or serviced by other institutions.

Gross charge-offs by loan class are included in the following tables for the quarter ended March 31, 2026, and year ended December 31, 2025.

Credit quality information is provided with the year of origination for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified for a borrower experiencing financial difficulty.

Table 3.9 provides the outstanding balances of our residential mortgage loans by our primary credit quality indicators.
Table 3.9: Credit Quality Indicators for Residential Mortgage Loans by Vintage
Term loans by origination yearRevolving loansRevolving loans converted to term loans
(in millions)20262025202420232022PriorTotal
March 31, 2026
By delinquency status:
Current-29 DPD$4,751 15,941 7,608 9,672 39,970 146,297 3,419 6,268 233,926 
30-89 DPD— 6 7 13 85 644 12 120 887 
90+ DPD— — 4 7 54 404 10 135 614 
Government insured/guaranteed loans (1)— 3 1 7 5 5,396 — — 5,412 
Total
$4,751 15,950 7,620 9,699 40,114 152,741 3,441 6,523 240,839 
By updated FICO:
740+$4,442 15,023 7,196 9,120 36,952 133,283 2,767 4,049 212,832 
700-739262 618 267 330 1,830 6,874 340 847 11,368 
660-69942 157 82 143 765 2,968 151 526 4,834 
620-6591 57 20 22 206 1,068 53 258 1,685 
<620— 4 4 20 171 1,331 75 431 2,036 
No FICO available4 88 50 57 185 1,821 55 412 2,672 
Government insured/guaranteed loans (1)— 3 1 7 5 5,396 — — 5,412 
Total
$4,751 15,950 7,620 9,699 40,114 152,741 3,441 6,523 240,839 
By updated LTV:
0-80%$4,721 14,368 7,054 9,281 37,853 146,385 3,285 6,441 229,388 
80.01-100%
26 1,537 515 373 2,135 733 23 53 5,395 
>100% (2)— 8 18 19 91 82 5 14 237 
No LTV available4 34 32 19 30 145 128 15 407 
Government insured/guaranteed loans (1)— 3 1 7 5 5,396 — — 5,412 
Total
$4,751 15,950 7,620 9,699 40,114 152,741 3,441 6,523 240,839 
Gross charge-offs$— — — — 1 5 — 6 12 
Term loans by origination yearRevolving loansRevolving loans converted to term loansTotal
(in millions)20252024202320222021Prior
December 31, 2025
By delinquency status:
Current-29 DPD$16,684 8,093 10,109 40,678 55,583 93,805 3,852 6,326 235,130 
30-89 DPD8 4 10 83 81 572 13 124 895 
90+ DPD— 6 7 51 57 329 6 140 596 
Government insured/guaranteed loans (1)2 2 6 6 20 5,533 — — 5,569 
Total$16,694 8,105 10,132 40,818 55,741 100,239 3,871 6,590 242,190 
By updated FICO:
740+$15,739 7,606 9,518 37,588 52,338 83,614 3,078 4,028 213,509 
700-739678 314 348 1,888 2,043 5,078 393 848 11,590 
660-699168 102 138 722 794 2,242 183 524 4,873 
620-65949 10 40 269 202 900 63 252 1,785 
<6205 5 16 157 147 1,194 82 434 2,040 
No FICO available53 66 66 188 197 1,678 72 504 2,824 
Government insured/guaranteed loans (1)2 2 6 6 20 5,533 — — 5,569 
Total$16,694 8,105 10,132 40,818 55,741 100,239 3,871 6,590 242,190 
By updated LTV:
0-80%$15,501 7,473 9,687 38,247 55,218 94,237 3,825 6,502 230,690 
80.01-100%1,152 573 394 2,434 437 283 27 56 5,356 
>100% (2)7 22 25 93 34 40 8 12 241 
No LTV available32 35 20 38 32 146 11 20 334 
Government insured/guaranteed loans (1)2 2 6 6 20 5,533 — — 5,569 
Total$16,694 8,105 10,132 40,818 55,741 100,239 3,871 6,590 242,190 
Gross charge-offs$— 1 1 7 8 29 2 21 69 
(1)Represents residential mortgage loans whose repayments are insured or guaranteed by U.S. government agencies, such as the Federal Housing Administration (FHA) or the Department of Veterans Affairs (VA). Loans insured/guaranteed by U.S. government agencies and 90+ DPD totaled $1.6 billion and $1.7 billion at March 31, 2026, and December 31, 2025, respectively.
(2)Reflects total loan balances with LTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 100% LTV.
Table 3.10 provides the outstanding balances of our credit card loan portfolio by primary credit quality indicators.

The revolving loans converted to term loans in the credit card loan category represent credit card loans with modified terms that require payment over a specific term.

Table 3.10: Credit Quality Indicators for Credit Card Loans
March 31, 2026December 31, 2025

Revolving loansRevolving loans converted to term loansRevolving loansRevolving loans converted to term loans
(in millions)TotalTotal
By delinquency status:
Current-29 DPD$55,088 644 55,732 57,322 622 57,944 
30-89 DPD668 64 732 718 65 783 
90+ DPD776 37 813 781 32 813 
Total$56,532 745 57,277 58,821 719 59,540 
By updated FICO:
740+$22,449 42 22,491 23,443 37 23,480 
700-73912,259 98 12,357 12,713 91 12,804 
660-69910,883 161 11,044 11,267 155 11,422 
620-6595,241 139 5,380 5,472 136 5,608 
<6205,566 303 5,869 5,736 298 6,034 
No FICO available134 2 136 190 2 192 
Total$56,532 745 57,277 58,821 719 59,540 
Gross charge-offs$712 53 765 2,758 205 2,963 
Table 3.11 provides the outstanding balances of our Auto loan portfolio by primary credit quality indicators.
Table 3.11: Credit Quality Indicators for Auto Loans by Vintage
Term loans by origination year
(in millions)20262025202420232022PriorTotal
March 31, 2026
By delinquency status:
Current-29 DPD$9,413 23,891 7,999 4,812 3,979 3,024 53,118 
30-89 DPD9 160 56 52 147 204 628 
90+ DPD— 12 5 5 11 15 48 
Total
$9,422 24,063 8,060 4,869 4,137 3,243 53,794 
By updated FICO:
740+$4,954 13,060 5,005 3,178 2,025 1,207 29,429 
700-7391,537 3,842 1,233 640 516 390 8,158 
660-6991,273 3,080 894 436 443 364 6,490 
620-659875 1,889 406 218 308 288 3,984 
<620779 2,128 501 381 822 964 5,575 
No FICO available4 64 21 16 23 30 158 
Total
$9,422 24,063 8,060 4,869 4,137 3,243 53,794 
Gross charge-offs$1 36 12 10 29 26 114 
Term loans by origination year
(in millions)20252024202320222021PriorTotal
December 31, 2025
By delinquency status:
Current-29 DPD$26,413 8,993 5,560 4,728 3,357 654 49,705 
30-89 DPD115 61 60 187 227 72 722 
90+ DPD10 5 5 16 18 6 60 
Total$26,538 9,059 5,625 4,931 3,602 732 50,487 
By updated FICO:
740+$14,805 5,654 3,708 2,429 1,430 219 28,245 
700-7394,376 1,419 749 630 443 87 7,704 
660-6993,411 1,003 507 534 409 87 5,951 
620-6592,039 460 248 370 314 72 3,503 
<6201,892 504 410 950 983 258 4,997 
No FICO available15 19 3 18 23 9 87 
Total$26,538 9,059 5,625 4,931 3,602 732 50,487 
Gross charge-offs$29 41 47 160 149 27 453 
Table 3.12 provides the outstanding balances of our Other consumer loans portfolio by primary credit quality indicators.
Table 3.12: Credit Quality Indicators for Other Consumer Loans by Vintage
Term loans by origination yearRevolving loansRevolving loans converted to term loans
(in millions)20262025202420232022PriorTotal
March 31, 2026
By delinquency status:
Current-29 DPD$616 1,794 805 739 439 137 30,524 98 35,152 
30-89 DPD— 11 7 12 7 2 11 5 55 
90+ DPD— 4 2 5 2 1 11 5 30 
Total
$616 1,809 814 756 448 140 30,546 108 35,237 
By updated FICO:
740+$460 1,245 508 319 172 67 760 36 3,567 
700-73993 311 150 153 79 25 358 16 1,185 
660-69932 157 89 136 79 20 280 12 805 
620-6594 43 28 58 37 10 106 8 294 
<6201 35 32 80 55 15 127 13 358 
No FICO available (1)26 18 7 10 26 3 28,915 23 29,028 
Total
$616 1,809 814 756 448 140 30,546 108 35,237 
Gross charge-offs (2)$13 37 11 17 10 2 14 2 106 
Term loans by origination yearRevolving loansRevolving loans converted to term loansTotal
(in millions)20252024202320222021Prior
December 31, 2025
By delinquency status:
Current-29 DPD$2,134 967 926 565 137 52 29,074 103 33,958 
30-89 DPD9 8 15 9 2 2 11 5 61 
90+ DPD3 3 6 4 1 — 12 7 36 
Total
$2,146 978 947 578 140 54 29,097 115 34,055 
By updated FICO:
740+$1,493 612 389 205 62 22 784 34 3,601 
700-739357 179 184 98 21 8 396 16 1,259 
660-699162 101 164 97 20 6 300 11 861 
620-65939 32 72 47 10 3 112 10 325 
<62024 33 91 66 13 5 132 17 381 
No FICO available (1)71 21 47 65 14 10 27,373 27 27,628 
Total
$2,146 978 947 578 140 54 29,097 115 34,055 
Gross charge-offs (2)
$147 68 100 63 13 3 58 7 459 
(1)Substantially all loans are revolving securities-based loans and therefore do not require a FICO score.
(2)Includes charge-offs on overdrafts, which are generally charged-off at 60 days past due.
NONACCRUAL LOANS. Table 3.13 provides loans on nonaccrual status. Nonaccrual loans may have an ACL or a negative allowance for credit losses from expected recoveries of amounts previously written off.
Table 3.13: Nonaccrual Loans
Outstanding balanceRecognized interest income

Nonaccrual loansNonaccrual loans without related allowance for credit losses (1)Quarter ended March 31,
(in millions)Mar 31,
2026		Dec 31,
2025		Mar 31,
2026		Dec 31,
2025		20262025
Commercial and industrial$1,646 1,312 65 138 3 5 
Commercial real estate3,779 3,879 305 575 6 27 
Lease financing88 75 21 18 — — 
Total commercial 5,513 5,266 391 731 9 32 
Residential mortgage2,860 2,838 1,850 1,888 38 40 
Auto70 70 — — 3 3 
Other consumer26 27 — — 1 1 
Total consumer 2,956 2,935 1,850 1,888 42 44 
Total nonaccrual loans$8,469 8,201 2,241 2,619 51 76 
(1)Nonaccrual loans may not have an allowance for credit losses if the loss expectations are zero given the related collateral value.
LOANS IN PROCESS OF FORECLOSURE. Our recorded investment in consumer mortgage loans collateralized by residential real estate property that are in process of foreclosure was $462 million and $525 million at March 31, 2026, and December 31, 2025, respectively, which included $355 million and $383 million, respectively, of loans that are government insured/guaranteed. Under the Consumer Financial Protection Bureau guidelines, we do not commence the foreclosure process on residential mortgage loans until after the loan is 120 days delinquent. Foreclosure procedures and timelines vary depending on whether the property address resides in a judicial or non-judicial state. Judicial states require the foreclosure to be processed through the state’s courts while non-judicial states are processed without court intervention. Foreclosure timelines vary according to state law.
LOANS 90 DAYS OR MORE PAST DUE AND STILL ACCRUING.  Certain loans 90 days or more past due are still accruing, because they are (1) well-secured and in the process of collection or (2) residential mortgage or consumer loans exempt under regulatory rules from being classified as nonaccrual until later delinquency, usually 120 days past due.

Table 3.14 shows loans 90 days or more past due and still accruing by class for loans not government insured/guaranteed.
Table 3.14: Loans 90 Days or More Past Due and Still Accruing
(in millions)Mar 31,
2026		Dec 31,
2025
Total:$3,162 3,000 
Less: government insured/guaranteed loans (1)
1,628 1,688 
Total, not government insured/guaranteed$1,534 1,312 
By segment and class, not government insured/guaranteed:
Commercial and industrial$206 120 
Commercial real estate405 251 
Total commercial611 371 
Residential mortgage42 47 
Credit card813 813 
Auto43 52 
Other consumer25 29 
Total consumer923 941 
Total, not government insured/guaranteed$1,534 1,312 
(1)Represents residential mortgage loans whose repayments are insured or guaranteed by U.S. government agencies, such as the FHA or the VA
LOAN MODIFICATIONS TO BORROWERS EXPERIENCING FINANCIAL DIFFICULTY.  We may agree to modify the contractual terms of a loan to a borrower experiencing financial difficulty. At the time of modification, we may require that the borrower provide additional economic support, such as a partial repayment, additional collateral, or guarantees.

The following disclosures provide information on loan modifications in the form of principal forgiveness, interest rate reductions, other-than-insignificant (e.g., greater than three months) payment delays, term extensions or a combination of these modifications, as well as the financial effects of these modifications, and loan performance in the 12 months following the modification. Loans that both modify and are paid off or
charged-off during the period are not included in the disclosures below. These disclosures do not include loans discharged by a bankruptcy court as the only concession, which were insignificant for the first quarter of both 2026 and 2025.

For additional information on our loan modifications to borrowers experiencing financial difficulty, see Note 3 (Loans and Related Allowance for Credit Losses) in our 2025 Form 10-K.

Table 3.15 presents the outstanding balance of commercial loans modified during the periods presented and the related financial effects of these modifications.
Table 3.15: Commercial Loan Modifications and Financial Effects

Quarter ended March 31,
($ in millions)
20262025
Commercial and industrial modifications:
Term extension
$441 392 
All other modifications and combinations
75 110 
Total commercial and industrial modifications$516 502 
Total commercial and industrial modifications as a % of loan class0.11 %0.13 
Financial effects:
Weighted average term extension (months)
1418
Commercial real estate modifications:
Term extension
$242 726 
All other modifications and combinations
1 9 
Total commercial real estate modifications$243 735 
Total commercial real estate modifications as a % of loan class0.18 %0.55 
Financial effects:
Weighted average term extension (months)
2321
Commercial loans that received a modification in the past 12 months as of March 31, 2026 and 2025, and subsequently defaulted in the first quarter of 2026 and 2025, were insignificant.
Table 3.16 provides past due information on commercial loans that received a modification in the past 12 months as of March 31, 2026 and 2025, and the amount of related gross charge-offs during the first quarter of 2026 and 2025.
Table 3.16: Payment Performance of Commercial Loan Modifications

By delinquency statusGross charge-offs
(in millions)
Current-29 DPD
30-89 DPD90+ DPDTotalQuarter ended
March 31, 2026
Commercial and industrial$951 43 5 999 7 
Commercial real estate1,493 54 124 1,671 35 
Total commercial$2,444 97 129 2,670 42 
March 31, 2025 (1)
Commercial and industrial$808 10 29 847 15 
Commercial real estate2,682 2 3 2,687 — 
Total commercial$3,490 12 32 3,534 15 
(1)For loan modifications that include a payment deferral, payment performance is not included until the loan exits the deferral period and payments resume.
Table 3.17 presents the outstanding balance of consumer loans modified during the periods presented and the related financial effects of these modifications. Modified loans within the Auto and Other consumer loan classes were insignificant for the first quarter of both 2026 and 2025, and accordingly, are excluded from the following tables and disclosures.
Loans in a trial payment period are not included in the following loan modification disclosures until the borrower has successfully completed the trial period and the loan modification is formally executed. Residential mortgage loans in a trial payment period totaled $114 million and $111 million at March 31, 2026 and 2025, respectively.
Table 3.17: Consumer Loan Modifications and Financial Effects

Quarter ended March 31,
($ in millions)
20262025
Residential mortgage modifications (1):
Payment delay
$229 140 
Term extension and payment delay
28 25 
Interest rate reduction, term extension, and payment delay
15 12 
All other modifications and combinations
10 18 
Total residential mortgage modifications$282 195 
Total residential mortgage modifications as a % of loan class0.12 %0.08 
Financial effects:
Weighted average interest rate reduction
1.44 %1.78 
Weighted average payments deferred (months) (2)
34
Weighted average term extension (years)
11.711.5
Credit card modifications:
Interest rate reduction
$300 309 
Total credit card modifications$300 309 
Total credit card modifications as a % of loan class0.52 %0.57 
Financial effects:
Weighted average interest rate reduction21.01 %21.54 
(1)Payment delay modifications include loan modifications that defer a set amount of principal to the end of the loan term. The outstanding balance of loans with principal deferred to the end of the loan term was $83 million and $94 million in first quarter 2026 and 2025, respectively.
(2)Excludes the financial effects of loans with a set amount of principal deferred to the end of the loan term. The weighted average period of principal deferred was 25.9 years and 25.0 years in first quarter 2026 and 2025, respectively.
Consumer loans that received a modification within the past 12 months as of March 31, 2026 and 2025, and subsequently defaulted in the first quarter of 2026 and 2025, totaled $116 million and $100 million, respectively.
Table 3.18 provides past due information as of March 31, 2026 and 2025, on consumer loan modifications that received a modification in the past 12 months, and the related gross charge-offs that occurred on these modifications during the first quarter of 2026 and 2025.
Table 3.18: Payment Performance of Consumer Loan Modifications

By delinquency statusGross charge-offs
(in millions)
Current-29 DPD
30-89 DPD90+ DPDTotalQuarter ended
March 31, 2026
Residential mortgage (1)
$429 118 327 874 1 
Credit card (2)
747 102 87 936 66 
Total consumer
$1,176 220 414 1,810 67 
March 31, 2025
Residential mortgage (1)
$355 113 71 539 1 
Credit card (2)
736 130 89 955 82 
Total consumer
$1,091 243 160 1,494 83 
(1)Includes loans where delinquency status was not reset to current upon exit from the deferral period. At March 31, 2025, loan modifications in an active payment deferral are excluded.
(2)Credit card loans that are past due at the time of the modification do not become current until they have three consecutive months of payment performance.
Commitments to lend additional funds on commercial loans modified during the first quarter of 2026 and 2025, were $166 million and $102 million, respectively. Commitments to
lend additional funds on consumer loans modified during the first quarter of both 2026 and 2025, were insignificant.