v3.26.1
Outstanding Loans and Leases and Allowance for Credit Losses (Tables)
 3 Months Ended
Mar. 31, 2026
Receivables [Abstract]  
Schedule of Loans and Leases Outstanding
The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at March 31, 2026 and December 31, 2025.
30-59 Days
 Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
 Current or
 Less Than
 30 Days
 Past Due (1)
Loans
 Accounted
 for Under
 the Fair
 Value
 Option		Total
Outstandings
(Dollars in millions)March 31, 2026
Consumer real estate      
Residential mortgage$1,303 $279 $896 $2,478 $233,698 $236,176 
Home equity79 31 122 232 26,530 26,762 
Credit card and other consumer
Credit card673 498 1,341 2,512 100,321 102,833 
Direct/Indirect consumer (2)
286 116 98 500 113,454 113,954 
Other consumer— — — — 153 153 
Total consumer2,341 924 2,457 5,722 474,156 479,878 
Consumer loans accounted for under the fair value option (3)
$158 158 
Total consumer loans and leases2,341 924 2,457 5,722 474,156 158 480,036 
Commercial
U.S. commercial1,491 280 545 2,316 449,635 451,951 
Non-U.S. commercial162 34 66 262 160,460 160,722 
Commercial real estate (4)
159 12 760 931 68,684 69,615 
Commercial lease financing65 9 55 129 15,816 15,945 
U.S. small business commercial213 93 225 531 22,636 23,167 
Total commercial2,090 428 1,651 4,169 717,231 721,400 
Commercial loans accounted for under the fair value option (3)
3,599 3,599 
Total commercial loans and leases2,090 428 1,651 4,169 717,231 3,599 724,999 
Total loans and leases (5)
$4,431 $1,352 $4,108 $9,891 $1,191,387 $3,757 $1,205,035 
Percentage of outstandings 0.37 %0.11 %0.34 %0.82 %98.87 %0.31 %100.00 %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $166 million and nonperforming loans of $159 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $53 million and nonperforming loans of $99 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $240 million and nonperforming loans of $777 million. Consumer real estate loans current or less than 30 days past due includes $1.5 billion, and direct/indirect consumer includes $61 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $53.9 billion, U.S. securities-based lending loans of $56.2 billion and non-U.S. consumer loans of $3.1 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $56 million and home equity loans of $102 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.5 billion and non-U.S. commercial loans of $1.1 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $64.2 billion and non-U.S. commercial real estate loans of $5.5 billion.
(5)Total outstandings includes loans and leases of $47.4 billion pledged as collateral to the Federal Home Loan Bank (FHLB). The Corporation also pledged $315.9 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank (FRB) and FHLB.
30-59 Days
Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
Current or
Less Than
30 Days
Past Due (1)
Loans
Accounted
for Under
the Fair
Value Option		Total Outstandings
(Dollars in millions)December 31, 2025
Consumer real estate      
Residential mortgage$1,335 $304 $774 $2,413 $233,889 $236,302 
Home equity87 33 120 240 26,583 26,823 
Credit card and other consumer     
Credit card711 542 1,351 2,604 103,423  106,027 
Direct/Indirect consumer (2)
324 114 109 547 113,583  114,130 
Other consumer — — — — 144  144 
Total consumer2,457 993 2,354 5,804 477,622 483,426 
Consumer loans accounted for under the fair value option (3)
$165 165 
Total consumer loans and leases2,457 993 2,354 5,804 477,622 165 483,591 
Commercial       
U.S. commercial743 228 702 1,673 434,569  436,242 
Non-U.S. commercial78 10 59 147 154,898  155,045 
Commercial real estate (4)
190 41 909 1,140 67,608  68,748 
Commercial lease financing67 17 75 159 16,082  16,241 
U.S. small business commercial228 96 211 535 21,965  22,500 
Total commercial1,306 392 1,956 3,654 695,122  698,776 
Commercial loans accounted for under the fair value option (3)
3,333 3,333 
Total commercial loans and leases
1,306 392 1,956 3,654 695,122 3,333 702,109 
Total loans and leases (5)
$3,763 $1,385 $4,310 $9,458 $1,172,744 $3,498 $1,185,700 
Percentage of outstandings 0.32 %0.12 %0.36 %0.80 %98.91 %0.29 %100.00 %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $179 million and nonperforming loans of $164 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $63 million and nonperforming loans of $105 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $207 million and nonperforming loans of $687 million. Consumer real estate loans current or less than 30 days past due includes $1.4 billion, and direct/indirect consumer includes $45 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $55.3 billion, U.S. securities-based lending loans of $55.0 billion and non-U.S. consumer loans of $3.0 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $58 million and home equity loans of $107 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.1 billion and non-U.S. commercial loans of $1.2 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $62.7 billion and non-U.S. commercial real estate loans of $6.0 billion.
(5)Total outstandings includes loans and leases of $39.5 billion pledged as collateral to the FHLB. The Corporation also pledged $313.7 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the FRB and FHLB.
Schedule of Financing Receivables, Non Accrual Status
The following table presents the Corporation’s nonperforming loans and leases and loans accruing past due 90 days or more at March 31, 2026 and December 31, 2025. Nonperforming loans held-for-sale (LHFS) are excluded from nonperforming loans and leases, as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation’s 2025 Annual Report on Form 10-K.
Credit Quality
Nonperforming Loans
and Leases		Accruing Past Due
90 Days or More
(Dollars in millions)March 31
2026		December 31
2025		March 31
2026		December 31
2025
Residential mortgage (1)
$2,103 $2,008 $240 $207 
With no related allowance (2)
1,853 1,774 — — 
Home equity (1)
391 392 — — 
With no related allowance (2)
313 310 — — 
Credit Card            n/a            n/a1,341 1,351 
Direct/indirect consumer186 176 1 5 
Total consumer2,680 2,576 1,582 1,563 
U.S. commercial1,488 1,404 178 302 
Non-U.S. commercial334 80 5 9 
Commercial real estate1,191 1,596 22 10 
Commercial lease financing85 97 21 33 
U.S. small business commercial53 51 209 204 
Total commercial3,151 3,228 435 558 
Total nonperforming loans$5,831 $5,804 $2,017 $2,121 
Percentage of outstanding loans and leases
0.49 %0.49 %0.17 %0.18 %
(1)Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At March 31, 2026 and December 31, 2025 residential mortgage included $115 million and $104 million of loans on which interest had been curtailed by the Federal Housing Administration (FHA), and therefore were no longer accruing interest, although principal was still insured, and $125 million and $103 million of loans on which interest was still accruing.
(2)Primarily relates to loans for which the estimated fair value of the underlying collateral less any costs to sell is greater than the amortized cost of the loans as of the reporting date.
n/a = not applicable
Financing Receivable Credit Quality Indicators
The following tables present certain credit quality indicators and gross charge-offs for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at March 31, 2026.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions)Total as of March 31,
 2026		20262025202420232022Prior
Residential Mortgage
Refreshed LTV
   
Less than or equal to 90 percent$223,480 $6,335 $21,511 $13,236 $11,866 $36,432 $134,100 
Greater than 90 percent but less than or equal to 100 percent
2,371 92 709 598 372 414 186 
Greater than 100 percent
1,441 133 485 410 151 160 102 
Fully-insured loans
8,884 4 161 199 164 272 8,084 
Total Residential Mortgage$236,176 $6,564 $22,866 $14,443 $12,553 $37,278 $142,472 
Residential Mortgage
Refreshed FICO score
Less than 620$3,121 $50 $216 $240 $188 $530 $1,897 
Greater than or equal to 620 and less than 6602,283 37 182 137 147 378 1,402 
Greater than or equal to 660 and less than 74024,438 486 2,419 1,663 1,397 4,134 14,339 
Greater than or equal to 740
197,450 5,987 19,888 12,204 10,657 31,964 116,750 
Fully-insured loans
8,884 4 161 199 164 272 8,084 
Total Residential Mortgage$236,176 $6,564 $22,866 $14,443 $12,553 $37,278 $142,472 
Gross charge-offs for the three months ended March 31, 2026$9 $— $1 $3 $1 $2 $2 
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving LoansRevolving Loans Converted to Term Loans
(Dollars in millions)March 31, 2026
Home Equity
Refreshed LTV
   
Less than or equal to 90 percent$26,596 $667 $22,849 $3,080 
Greater than 90 percent but less than or equal to 100 percent
96 6 86 4 
Greater than 100 percent
70 8 53 9 
Total Home Equity$26,762 $681 $22,988 $3,093 
Home Equity
Refreshed FICO score
Less than 620$706 $65 $408 $233 
Greater than or equal to 620 and less than 660588 43 377 168 
Greater than or equal to 660 and less than 7404,990 164 4,042 784 
Greater than or equal to 740
20,478 409 18,161 1,908 
Total Home Equity$26,762 $681 $22,988 $3,093 
Gross charge-offs for the three months ended March 31, 2026$7 $— $5 $2 
(1)Includes reverse mortgages of $451 million and home equity loans of $230 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination YearCredit Card
(Dollars in millions)Total Direct/
Indirect as of March 31, 2026		Revolving Loans20262025202420232022PriorTotal Credit Card as of March 31, 2026Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score  
Less than 620$1,538 $7 $25 $348 $379 $370 $272 $137 $6,172 $5,784 $388 
Greater than or equal to 620 and less than 6601,225 3 68 368 294 236 167 89 5,799 5,546 253 
Greater than or equal to 660 and less than 7408,917 33 941 3,345 1,995 1,278 830 495 40,131 39,621 510 
Greater than or equal to 74042,266 42 4,087 16,226 10,272 5,721 3,505 2,413 50,731 50,644 87 
Other internal credit
   metrics (2,3)
60,008 59,306 62 216 60 40 69 255 — — — 
Total credit card and other
   consumer		$113,954 $59,391 $5,183 $20,503 $13,000 $7,645 $4,843 $3,389 $102,833 $101,595 $1,238 
Gross charge-offs for the three months ended March 31, 2026$105 $1 $— $39 $21 $19 $13 $12 $1,144 $1,102 $42 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $59.3 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at March 31, 2026.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions)Total as of
March 31, 2026		20262025202420232022PriorRevolving Loans
U.S. Commercial
Risk ratings    
Pass rated$439,963 $15,830 $55,863 $35,821 $21,994 $26,036 $51,366 $233,053 
Reservable criticized11,988 3 220 877 1,017 984 2,465 6,422 
Total U.S. Commercial
$451,951 $15,833 $56,083 $36,698 $23,011 $27,020 $53,831 $239,475 
Gross charge-offs for the three months ended March 31, 2026$141 $— $3 $3 $9 $23 $20 $83 
Non-U.S. Commercial
Risk ratings
Pass rated$158,285 $4,533 $24,120 $18,941 $9,062 $7,894 $14,597 $79,138 
Reservable criticized2,437 — 244 106 395 186 175 1,331 
Total Non-U.S. Commercial
$160,722 $4,533 $24,364 $19,047 $9,457 $8,080 $14,772 $80,469 
Gross charge-offs for the three months ended March 31, 2026$7 $— $— $— $7 $— $— $— 
Commercial Real Estate
Risk ratings
Pass rated$61,998 $2,896 $11,847 $5,427 $4,107 $7,533 $19,362 $10,826 
Reservable criticized7,617 9 5 172 248 2,119 4,504 560 
Total Commercial Real Estate
$69,615 $2,905 $11,852 $5,599 $4,355 $9,652 $23,866 $11,386 
Gross charge-offs for the three months ended March 31, 2026$89 $— $— $— $— $2 $87 $— 
Commercial Lease Financing
Risk ratings
Pass rated$15,401 $591 $3,805 $2,905 $2,561 $1,655 $3,884 $— 
Reservable criticized544 — 24 102 151 112 155 — 
Total Commercial Lease Financing
$15,945 $591 $3,829 $3,007 $2,712 $1,767 $4,039 $— 
Gross charge-offs for the three months ended March 31, 2026$13 $— $— $1 $6 $4 $2 $— 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated$11,213 $553 $2,384 $1,863 $1,604 $1,407 $2,588 $814 
Reservable criticized627 — 26 115 187 103 189 7 
Total U.S. Small Business Commercial
$11,840 $553 $2,410 $1,978 $1,791 $1,510 $2,777 $821 
Gross charge-offs for the three months ended March 31, 2026$9 $— $1 $— $1 $1 $2 $4 
Total$710,073 $24,415 $98,538 $66,329 $41,326 $48,029 $99,285 $332,151 
Gross charge-offs for the three months ended March 31, 2026$259 $— $4 $4 $23 $30 $111 $87 
(1)Excludes $3.6 billion of loans accounted for under the fair value option at March 31, 2026.
(2)Excludes U.S. Small Business Card loans of $11.3 billion. Refreshed FICO scores for this portfolio are $798 million for less than 620; $656 million for greater than or equal to 620 and less than 660; $3.7 billion for greater than or equal to 660 and less than 740; and $6.2 billion for greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $146 million.
The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2025.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions)Total as of December 31,
 2025		20252024202320222021Prior
Residential Mortgage
Refreshed LTV
Less than or equal to 90 percent$223,761 $22,998 $14,267 $12,431 $37,042 $69,829 $67,194 
Greater than 90 percent but less than or equal to 100 percent
2,318 737 644 375 405 94 63 
Greater than 100 percent
1,147 453 341 126 137 50 40 
Fully-insured loans
9,076 157 198 167 277 2,890 5,387 
Total Residential Mortgage$236,302 $24,345 $15,450 $13,099 $37,861 $72,863 $72,684 
Residential Mortgage
Refreshed FICO score
Less than 620$3,076 $197 $242 $193 $533 $724 $1,187 
Greater than or equal to 620 and less than 6602,277 192 150 143 408 540 844 
Greater than or equal to 660 and less than 74025,065 2,488 1,854 1,507 4,253 6,668 8,295 
Greater than or equal to 740196,808 21,311 13,006 11,089 32,390 62,041 56,971 
Fully-insured loans
9,076 157 198 167 277 2,890 5,387 
Total Residential Mortgage$236,302 $24,345 $15,450 $13,099 $37,861 $72,863 $72,684 
Gross charge-offs for the year ended December 31, 2025$24 $— $4 $6 $6 $2 $6 
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving LoansRevolving Loans Converted to Term Loans
(Dollars in millions)December 31, 2025
Home Equity
Refreshed LTV
Less than or equal to 90 percent$26,686 $687 $22,909 $3,090 
Greater than 90 percent but less than or equal to 100 percent
70 3 63 4 
Greater than 100 percent
67 7 51 9 
Total Home Equity$26,823 $697 $23,023 $3,103 
Home Equity
Refreshed FICO score
Less than 620$701 $67 $399 $235 
Greater than or equal to 620 and less than 660595 44 375 176 
Greater than or equal to 660 and less than 7405,036 173 4,057 806 
Greater than or equal to 740
20,491 413 18,192 1,886 
Total Home Equity$26,823 $697 $23,023 $3,103 
Gross charge-offs for the year ended December 31, 2025$16 $— $10 $6 
(1)Includes reverse mortgages of $457 million and home equity loans of $240 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination YearCredit Card
(Dollars in millions)Total Direct/Indirect as of December 31, 2025Revolving Loans20252024202320222021PriorTotal Credit Card as of December 31, 2025Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score
Less than 620$1,560 $8 $274 $386 $404 $306 $141 $41 $6,255 $5,872 $383 
Greater than or equal to 620 and less than 6601,251 4 352 327 266 186 85 31 5,883 5,640 243 
Greater than or equal to 660 and less than 7409,117 37 3,739 2,236 1,491 986 439 189 41,176 40,679 497 
Greater than or equal to 74043,475 49 18,136 11,534 6,744 4,107 1,865 1,040 52,713 52,632 81 
Other internal credit
   metrics (2, 3)
58,727 57,999 222 66 31 174 39 196 — — — 
Total credit card and other
   consumer		$114,130 $58,097 $22,723 $14,549 $8,936 $5,759 $2,569 $1,497 $106,027 $104,823 $1,204 
Gross charge-offs for the year
   ended December 31, 2025		$373 $6 $44 $110 $92 $64 $26 $31 $4,498 $4,338 $160 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $58.0 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2025.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions)Total as of December 31, 202520252024202320222021PriorRevolving Loans
U.S. Commercial
Risk ratings    
Pass rated$424,708 $61,845 $39,127 $23,611 $26,931 $16,001 $36,627 $220,566 
Reservable criticized11,534 164 772 965 946 611 2,091 5,985 
Total U.S. Commercial
$436,242 $62,009 $39,899 $24,576 $27,877 $16,612 $38,718 $226,551 
Gross charge-offs for the year ended
   December 31, 2025		$536 $3 $13 $35 $101 $12 $34 $338 
Non-U.S. Commercial
Risk ratings
Pass rated$152,364 $25,753 $21,446 $9,613 $8,612 $9,223 $6,066 $71,651 
Reservable criticized2,681 120 117 478 311 63 114 1,478 
Total Non-U.S. Commercial
$155,045 $25,873 $21,563 $10,091 $8,923 $9,286 $6,180 $73,129 
Gross charge-offs for the year ended
   December 31, 2025		$33 $— $— $7 $— $8 $— $18 
Commercial Real Estate
Risk ratings
Pass rated$60,435 $11,693 $5,607 $4,418 $8,136 $6,175 $13,796 $10,610 
Reservable criticized8,313 5 249 366 2,294 1,986 2,874 539 
Total Commercial Real Estate
$68,748 $11,698 $5,856 $4,784 $10,430 $8,161 $16,670 $11,149 
Gross charge-offs for the year ended
   December 31, 2025		$520 $— $— $— $56 $102 $360 $2 
Commercial Lease Financing
Risk ratings
Pass rated$15,770 $3,916 $3,142 $2,763 $1,847 $1,625 $2,477 $— 
Reservable criticized471 13 91 131 119 36 81 — 
Total Commercial Lease Financing
$16,241 $3,929 $3,233 $2,894 $1,966 $1,661 $2,558 $— 
Gross charge-offs for the year ended
   December 31, 2025		$8 $— $2 $3 $2 $1 $— $— 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated$11,001 $2,368 $1,908 $1,657 $1,471 $1,131 $1,670 $796 
Reservable criticized559 14 100 174 95 76 92 8 
Total U.S. Small Business Commercial
$11,560 $2,382 $2,008 $1,831 $1,566 $1,207 $1,762 $804 
Gross charge-offs for the year ended
   December 31, 2025		$32 $— $1 $2 $3 $2 $6 $18 
 Total $687,836 $105,891 $72,559 $44,176 $50,762 $36,927 $65,888 $311,633 
Gross charge-offs for the year ended
   December 31, 2025		$1,129 $3 $16 $47 $162 $125 $400 $376 
(1) Excludes $3.3 billion of loans accounted for under the fair value option at December 31, 2025.
(2) Excludes U.S. Small Business Card loans of $10.9 billion. Refreshed FICO scores for this portfolio are $785 million for less than 620; $651 million for greater than or equal to 620 and less than 660; $3.6 billion for greater than or equal to 660 and less than 740; and $5.9 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $555 million.
Troubled Debt Restructurings on Financing Receivables
The table below provides the ending amortized cost of the Corporation’s consumer real estate loans modified during the three months ended March 31, 2026 and 2025.
Consumer Real Estate - Modifications to Borrowers in Financial Difficulty
Forbearance and Other Payment Plans (1)
Permanent ModificationTotalAs a % of Financing Receivables
(Dollars in millions)
March 31, 2026
Residential Loans$117 $37 $154 0.07 %
Home Equity3 4 7 0.03 
Total$120 $41 $161 0.06 
March 31, 2025
Residential Loans$8 $42 $50 0.02 %
Home Equity— 7 7 0.03 
Total$8 $49 $57 0.02 
(1)Limited to those modifications that had an other-than-insignificant delay in payment, including extended residential mortgage relief provided to borrowers for their home rebuilding efforts following the 2025 California wildfires.

The table below presents the financial effect of modified consumer real estate loans.
Financial Effect of Modified Consumer Real Estate Loans
Three Months Ended March 31
20262025
Forbearance and Other Payment Plans
Weighted-average duration
Residential Mortgage11 months4 months
Home Equityn/mn/m
Permanent Modifications
Weighted-average Term Extension
Residential Mortgage10.4 years9.8 years
Home Equity7.2 years18.4 years
Weighted-average Interest Rate Reduction
Residential Mortgage1.62 %1.41 %
Home Equity3.69 %1.99 %
n/m = not meaningful
The table below provides aging information as of March 31, 2026 and 2025 for consumer real estate loans that were modified over the last 12 months.
Consumer Real Estate - Payment Status of Modifications to Borrowers in Financial Difficulty
Current
30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions)March 31, 2026
Residential mortgage$120 $35 $156 $311 
Home equity16 1 3 20 
Total$136 $36 $159 $331 
March 31, 2025
Residential mortgage$111 $46 $51 $208 
Home equity27 2 2 31 
Total$138 $48 $53 $239 
The following table provides the ending amortized cost of commercial loans modified during the three months ended March 31, 2026 and 2025.
Commercial Loans - Modifications to Borrowers in Financial Difficulty
Term ExtensionForbearancesInterest Rate ReductionTotalAs a % of Financing Receivables
(Dollars in millions)March 31, 2026
U.S. commercial$785$44$—$8290.18 %
Non-U.S. commercial13——130.01 
Commercial real estate122320—4420.63 
Total$920$364$—$1,2840.19 
March 31, 2025
U.S. commercial$269$33$—$3020.08 %
Non-U.S. commercial159—240.02 
Commercial real estate636421—1,0571.61 
Total$920$463$—$1,3830.23 
The table below provides aging information as of March 31, 2026 and 2025 for commercial loans that were modified over the last 12 months.
Commercial - Payment Status of Modified Loans to Borrowers in Financial Difficulty
​
Current
30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions)March 31, 2026
U.S. Commercial$1,564 $658 $173 $2,395
Non-U.S. Commercial49 — — 49
Commercial Real Estate
949 — 527 1,476
Total$2,562 $658 $700 $3,920
March 31, 2025
U.S. Commercial$1,189 $27 $49 $1,265
Non-U.S. Commercial55 9 — 64
Commercial Real Estate1,996 103 678 2,777
Total$3,240 $139 $727 $4,106
Changes in the Allowance for Credit Losses
The changes in the allowance for credit losses, including net charge-offs and provision for loan and lease losses, are detailed in the table below.
Consumer
Real Estate		Credit Card and Other ConsumerCommercialTotal
(Dollars in millions)Three Months Ended March 31, 2026
Allowance for loan and lease losses, January 1$416 $7,964 $4,823 $13,203 
Loans and leases charged off(16)(1,316)(405)(1,737)
Recoveries of loans and leases previously charged off18 255 55 328 
Net charge-offs2 (1,061)(350)(1,409)
Provision for loan and lease losses(1)950 404 1,353 
Other — 1 — 1 
Allowance for loan and lease losses, March 31
417 7,854 4,877 13,148 
Reserve for unfunded lending commitments, January 162 — 1,115 1,177 
Provision for unfunded lending commitments13 — (29)(16)
Reserve for unfunded lending commitments, March 31
75 — 1,086 1,161 
Allowance for credit losses, March 31
$492 $7,854 $5,963 $14,309 
Three Months Ended March 31, 2025
Allowance for loan and lease losses, January 1$293 $8,277 $4,670 $13,240 
Loans and leases charged off(6)(1,349)(378)(1,733)
Recoveries of loans and leases previously charged off18 218 45 281 
Net charge-offs12 (1,131)(333)(1,452)
Provision for loan and lease losses32 1,067 367 1,466 
Other3 (1)— 2 
Allowance for loan and lease losses, March 31
340 8,212 4,704 13,256 
Reserve for unfunded lending commitments, January 157 — 1,039 1,096 
Provision for unfunded lending commitments— — 14 14 
Reserve for unfunded lending commitments, March 31
57 — 1,053 1,110 
Allowance for credit losses, March 31
$397 $8,212 $5,757 $14,366