v3.25.4
Outstanding Loans and Leases and Allowance for Credit Losses (Tables)
12 Months Ended
Dec. 31, 2025
Receivables [Abstract]  
Schedule of Loans and Leases Outstanding
The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at December 31, 2025 and 2024.
30-59 Days
 Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
 Current or
 Less Than
 30 Days
 Past Due (1)
Loans
 Accounted
 for Under
 the Fair
 Value
 Option
Total
Outstandings
(Dollars in millions)December 31, 2025
Consumer real estate      
Residential mortgage$1,335 $304 $774 $2,413 $233,889 $236,302 
Home equity87 33 120 240 26,583 26,823 
Credit card and other consumer
Credit card711 542 1,351 2,604 103,423 106,027 
Direct/Indirect consumer (2)
324 114 109 547 113,583 114,130 
Other consumer    144 144 
Total consumer2,457 993 2,354 5,804 477,622 483,426 
Consumer loans accounted for under the fair value option (3)
$165 165 
Total consumer loans and leases2,457 993 2,354 5,804 477,622 165 483,591 
Commercial
U.S. commercial743 228 702 1,673 434,569 436,242 
Non-U.S. commercial78 10 59 147 154,898 155,045 
Commercial real estate (4)
190 41 909 1,140 67,608 68,748 
Commercial lease financing67 17 75 159 16,082 16,241 
U.S. small business commercial228 96 211 535 21,965 22,500 
Total commercial1,306 392 1,956 3,654 695,122 698,776 
Commercial loans accounted for under the fair value option (3)
3,333 3,333 
Total commercial loans and leases1,306 392 1,956 3,654 695,122 3,333 702,109 
Total loans and leases (5)
$3,763 $1,385 $4,310 $9,458 $1,172,744 $3,498 $1,185,700 
Percentage of outstandings 0.32 %0.12 %0.36 %0.80 %98.91 %0.29 %100.00 %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $179 million and nonperforming loans of $164 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $63 million and nonperforming loans of $105 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $207 million and nonperforming loans of $687 million. Consumer real estate loans current or less than 30 days past due includes $1.4 billion, and direct/indirect consumer includes $45 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $55.3 billion, U.S. securities-based lending loans of $55.0 billion and non-U.S. consumer loans of $3.0 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $58 million and home equity loans of $107 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.1 billion and non-U.S. commercial loans of $1.2 billion. For more information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $62.7 billion and non-U.S. commercial real estate loans of $6.0 billion.
(5)Total outstandings includes loans and leases pledged as collateral of $39.5 billion. The Corporation also pledged $313.7 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
30-59 Days
Past Due
(1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due
(1)
Total Past
Due 30 Days
or More
Total
Current or
Less Than
30 Days
Past Due (1)
Loans
Accounted
for Under
the Fair
Value Option
Total Outstandings
(Dollars in millions)December 31, 2024
Consumer real estate      
Residential mortgage$1,222 $288 $788 $2,298 $225,901 $228,199 
Home equity80 40 127 247 25,490 25,737 
Credit card and other consumer     
Credit card685 552 1,401 2,638 100,928  103,566 
Direct/Indirect consumer (2)
290 113 106 509 106,613  107,122 
Other consumer — — — — 151  151 
Total consumer2,277 993 2,422 5,692 459,083 464,775 
Consumer loans accounted for under the fair value option (3)
$221 221 
Total consumer loans and leases2,277 993 2,422 5,692 459,083 221 464,996 
Commercial       
U.S. commercial910 228 345 1,483 385,507  386,990 
Non-U.S. commercial65 17 86 137,432  137,518 
Commercial real estate (4)
640 121 990 1,751 63,979  65,730 
Commercial lease financing32 19 60 15,648  15,708 
U.S. small business commercial190 94 199 483 20,382  20,865 
Total commercial1,837 469 1,557 3,863 622,948  626,811 
Commercial loans accounted for under the fair value option (3)
4,028 4,028 
Total commercial loans and leases
1,837 469 1,557 3,863 622,948 4,028 630,839 
Total loans and leases (5)
$4,114 $1,462 $3,979 $9,555 $1,082,031 $4,249 $1,095,835 
Percentage of outstandings 0.38 %0.13 %0.36 %0.87 %98.74 %0.39 %100.00 %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $188 million and nonperforming loans of $174 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $71 million and nonperforming loans of $107 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $229 million and nonperforming loans of $686 million. Consumer real estate loans current or less than 30 days past due includes $1.5 billion, and direct/indirect consumer includes $54 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $54.9 billion, U.S. securities-based lending loans of $48.7 billion and non-U.S. consumer loans of $2.8 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $59 million and home equity loans of $162 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.8 billion and non-U.S. commercial loans of $1.3 billion. For more information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $59.6 billion and non-U.S. commercial real estate loans of $6.1 billion.
(5)Total outstandings includes loans and leases pledged as collateral of $26.8 billion. The Corporation also pledged $305.2 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
Schedule of Financing Receivables, Non Accrual Status
The following table presents the Corporation’s nonperforming loans and leases and loans accruing past due 90 days or more at December 31, 2025 and 2024. Nonperforming LHFS are excluded from nonperforming loans and leases, as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles.
Credit Quality
Nonperforming Loans
and Leases
Accruing Past Due
90 Days or More
December 31
(Dollars in millions)2025202420252024
Residential mortgage (1)
$2,008 $2,052 $207 $229 
With no related allowance (2)
1,774 1,883  — 
Home equity (1)
392 409  — 
With no related allowance (2)
310 334  — 
Credit Card            n/a            n/a1,351 1,401 
Direct/indirect consumer176 186 5 
Total consumer2,576 2,647 1,563 1,631 
U.S. commercial1,404 1,204 302 90 
Non-U.S. commercial80 9 
Commercial real estate1,596 2,068 10 
Commercial lease financing97 20 33 
U.S. small business commercial51 28 204 197 
Total commercial3,228 3,328 558 300 
Total nonperforming loans$5,804 $5,975 $2,121 $1,931 
Percentage of outstanding loans and leases
0.49 %0.55 %0.18 %0.18 %
(1)Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At December 31, 2025 and 2024 residential mortgage included $104 million and $119 million of loans on which interest had been curtailed by the FHA, and therefore were no longer accruing interest, although principal was still insured, and $103 million and $110 million of loans on which interest was still accruing.
(2)Primarily relates to loans for which the estimated fair value of the underlying collateral less any costs to sell is greater than the amortized cost of the loans as of the reporting date.
n/a = not applicable
Financing Receivable Credit Quality Indicators
The following tables present certain credit quality indicators and gross charge-offs for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2025.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions)Total as of December 31,
 2025
20252024202320222021Prior
Residential Mortgage
Refreshed LTV
   
Less than or equal to 90 percent$223,761 $22,998 $14,267 $12,431 $37,042 $69,829 $67,194 
Greater than 90 percent but less than or equal to 100 percent
2,318 737 644 375 405 94 63 
Greater than 100 percent
1,147 453 341 126 137 50 40 
Fully-insured loans
9,076 157 198 167 277 2,890 5,387 
Total Residential Mortgage$236,302 $24,345 $15,450 $13,099 $37,861 $72,863 $72,684 
Residential Mortgage
Refreshed FICO score
Less than 620$3,076 $197 $242 $193 $533 $724 $1,187 
Greater than or equal to 620 and less than 6602,277 192 150 143 408 540 844 
Greater than or equal to 660 and less than 74025,065 2,488 1,854 1,507 4,253 6,668 8,295 
Greater than or equal to 740
196,808 21,311 13,006 11,089 32,390 62,041 56,971 
Fully-insured loans
9,076 157 198 167 277 2,890 5,387 
Total Residential Mortgage$236,302 $24,345 $15,450 $13,099 $37,861 $72,863 $72,684 
Gross charge-offs for the year ended December 31, 2025$24 $— $$$$$
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving LoansRevolving Loans Converted to Term Loans
(Dollars in millions)December 31, 2025
Home Equity
Refreshed LTV
   
Less than or equal to 90 percent$26,686 $687 $22,909 $3,090 
Greater than 90 percent but less than or equal to 100 percent
70 3 63 4 
Greater than 100 percent
67 7 51 9 
Total Home Equity$26,823 $697 $23,023 $3,103 
Home Equity
Refreshed FICO score
Less than 620$701 $67 $399 $235 
Greater than or equal to 620 and less than 660595 44 375 176 
Greater than or equal to 660 and less than 7405,036 173 4,057 806 
Greater than or equal to 740
20,491 413 18,192 1,886 
Total Home Equity$26,823 $697 $23,023 $3,103 
Gross charge-offs for the year ended December 31, 2025$16 $ $10 $6 
(1)Includes reverse mortgages of $457 million and home equity loans of $240 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination YearCredit Card
(Dollars in millions)Total Direct/
Indirect as of December 31,
2025
Revolving Loans20252024202320222021PriorTotal Credit Card as of December 31,
2025
Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score  
Less than 620$1,560 $$274 $386 $404 $306 $141 $41 $6,255 $5,872 $383 
Greater than or equal to 620 and less than 6601,251 352 327 266 186 85 31 5,883 5,640 243 
Greater than or equal to 660 and less than 7409,117 37 3,739 2,236 1,491 986 439 189 41,176 40,679 497 
Greater than or equal to 74043,475 49 18,136 11,534 6,744 4,107 1,865 1,040 52,713 52,632 81 
Other internal credit
   metrics (2,3)
58,727 57,999 222 66 31 174 39 196  — — 
Total credit card and other
   consumer
$114,130 $58,097 $22,723 $14,549 $8,936 $5,759 $2,569 $1,497 $106,027 $104,823 $1,204 
Gross charge-offs for the year ended December 31, 2025$373 $$44 $110 $92 $64 $26 $31 $4,498 $4,338 $160 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $58.0 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2025.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions)Total as of
December 31,
2025
20252024202320222021PriorRevolving Loans
U.S. Commercial
Risk ratings    
Pass rated$424,708 $61,845 $39,127 $23,611 $26,931 $16,001 $36,627 $220,566 
Reservable criticized11,534 164 772 965 946 611 2,091 5,985 
Total U.S. Commercial
$436,242 $62,009 $39,899 $24,576 $27,877 $16,612 $38,718 $226,551 
Gross charge-offs for the year ended
   December 31, 2025
$536 $$13 $35 $101 $12 $34 $338 
Non-U.S. Commercial
Risk ratings
Pass rated$152,364 $25,753 $21,446 $9,613 $8,612 $9,223 $6,066 $71,651 
Reservable criticized2,681 120 117 478 311 63 114 1,478 
Total Non-U.S. Commercial
$155,045 $25,873 $21,563 $10,091 $8,923 $9,286 $6,180 $73,129 
Gross charge-offs for the year ended
   December 31, 2025
$33 $— $— $$— $$— $18 
Commercial Real Estate
Risk ratings
Pass rated$60,435 $11,693 $5,607 $4,418 $8,136 $6,175 $13,796 $10,610 
Reservable criticized8,313 249 366 2,294 1,986 2,874 539 
Total Commercial Real Estate
$68,748 $11,698 $5,856 $4,784 $10,430 $8,161 $16,670 $11,149 
Gross charge-offs for the year ended
   December 31, 2025
$520 $— $— $— $56 $102 $360 $
Commercial Lease Financing
Risk ratings
Pass rated$15,770 $3,916 $3,142 $2,763 $1,847 $1,625 $2,477 $— 
Reservable criticized471 13 91 131 119 36 81 — 
Total Commercial Lease Financing
$16,241 $3,929 $3,233 $2,894 $1,966 $1,661 $2,558 $— 
Gross charge-offs for the year ended
   December 31, 2025
$8 $— $$$$$— $— 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated$11,001 $2,368 $1,908 $1,657 $1,471 $1,131 $1,670 $796 
Reservable criticized559 14 100 174 95 76 92 
Total U.S. Small Business Commercial
$11,560 $2,382 $2,008 $1,831 $1,566 $1,207 $1,762 $804 
Gross charge-offs for the year ended
   December 31, 2025
$32 $— $$$$$$18 
Total$687,836 $105,891 $72,559 $44,176 $50,762 $36,927 $65,888 $311,633 
Gross charge-offs for the year ended
   December 31, 2025
$1,129 $$16 $47 $162 $125 $400 $376 
(1)Excludes $3.3 billion of loans accounted for under the fair value option at December 31, 2025.
(2)Excludes U.S. Small Business Card loans of $10.9 billion. Refreshed FICO scores for this portfolio are $785 million for less than 620; $651 million for greater than or equal to 620 and less than 660; $3.6 billion for greater than or equal to 660 and less than 740; and $5.9 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $555 million.
The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2024.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions)Total as of
 December 31,
 2024
20242023202220212020Prior
Residential Mortgage
Refreshed LTV
Less than or equal to 90 percent$215,575 $18,115 $12,910 $36,748 $71,912 $32,504 $43,386 
Greater than 90 percent but less than or equal to 100 percent
1,848 724 463 471 122 31 37 
Greater than 100 percent
863 428 195 144 56 15 25 
Fully-insured loans
9,913 288 190 302 3,153 2,568 3,412 
Total Residential Mortgage$228,199 $19,555 $13,758 $37,665 $75,243 $35,118 $46,860 
Residential Mortgage
Refreshed FICO score
Less than 620$2,619 $172 $171 $484 $649 $427 $716 
Greater than or equal to 620 and less than 6602,187 170 145 396 515 366 595 
Greater than or equal to 660 and less than 74025,166 2,167 1,745 4,542 7,008 3,801 5,903 
Greater than or equal to 740188,314 16,758 11,507 31,941 63,918 27,956 36,234 
Fully-insured loans
9,913 288 190 302 3,153 2,568 3,412 
Total Residential Mortgage$228,199 $19,555 $13,758 $37,665 $75,243 $35,118 $46,860 
Gross charge-offs for the year ended December 31, 2024$21 $$$$$$
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving LoansRevolving Loans Converted to Term Loans
(Dollars in millions)December 31, 2024
Home Equity
Refreshed LTV
Less than or equal to 90 percent$25,638 $780 $21,450 $3,408 
Greater than 90 percent but less than or equal to 100 percent
51 42 
Greater than 100 percent
48 34 11 
Total Home Equity$25,737 $787 $21,526 $3,424 
Home Equity
Refreshed FICO score
Less than 620$645 $72 $320 $253 
Greater than or equal to 620 and less than 660577 46 339 192 
Greater than or equal to 660 and less than 7404,911 198 3,779 934 
Greater than or equal to 740
19,604 471 17,088 2,045 
Total Home Equity$25,737 $787 $21,526 $3,424 
Gross charge-offs for the year ended December 31, 2024$21 $$$
(1)Includes reverse mortgages of $500 million and home equity loans of $287 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination YearCredit Card
(Dollars in millions)Total Direct/Indirect as of December 31, 2024Revolving Loans20242023202220212020PriorTotal Credit Card as of December 31, 2024Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score
Less than 620$1,483 $10 $249 $452 $433 $243 $53 $43 $5,866 $5,511 $355 
Greater than or equal to 620 and less than 6601,219 352 363 282 150 38 30 5,746 5,537 209 
Greater than or equal to 660 and less than 7409,212 47 3,421 2,515 1,828 947 255 199 40,871 40,456 415 
Greater than or equal to 74043,141 67 17,889 11,240 7,635 3,908 1,319 1,083 51,083 51,019 64 
Other internal credit
   metrics (2, 3)
52,067 51,433 165 51 127 95 36 160 — — — 
Total credit card and other
   consumer
$107,122 $51,561 $22,076 $14,621 $10,305 $5,343 $1,701 $1,515 $103,566 $102,523 $1,043 
Gross charge-offs for the year
   ended December 31, 2024
$399 $$46 $144 $109 $51 $12 $32 $4,365 $4,188 $177 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $51.4 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2024.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions)Total as of December 31, 202420242023202220212020PriorRevolving Loans
U.S. Commercial
Risk ratings    
Pass rated$374,380 $49,587 $33,352 $34,015 $20,801 $10,172 $34,176 $192,277 
Reservable criticized12,610 157 901 1,035 799 340 1,996 7,382 
Total U.S. Commercial
$386,990 $49,744 $34,253 $35,050 $21,600 $10,512 $36,172 $199,659 
Gross charge-offs for the year ended
   December 31, 2024
$439 $$122 $80 $19 $$63 $148 
Non-U.S. Commercial
Risk ratings
Pass rated$135,720 $27,119 $14,268 $12,220 $11,750 $1,328 $6,777 $62,258 
Reservable criticized1,798 22 180 145 310 106 1,027 
Total Non-U.S. Commercial
$137,518 $27,141 $14,448 $12,365 $12,060 $1,336 $6,883 $63,285 
Gross charge-offs for the year ended
   December 31, 2024
$81 $— $41 $22 $16 $— $— $
Commercial Real Estate
Risk ratings
Pass rated$55,607 $5,422 $4,935 $10,755 $8,990 $2,911 $13,310 $9,284 
Reservable criticized10,123 41 211 3,252 2,100 588 3,372 559 
Total Commercial Real Estate
$65,730 $5,463 $5,146 $14,007 $11,090 $3,499 $16,682 $9,843 
Gross charge-offs for the year ended
   December 31, 2024
$894 $— $— $57 $83 $62 $663 $29 
Commercial Lease Financing
Risk ratings
Pass rated$15,417 $3,902 $3,675 $2,465 $1,921 $1,033 $2,421 $— 
Reservable criticized291 96 67 52 23 44 — 
Total Commercial Lease Financing
$15,708 $3,911 $3,771 $2,532 $1,973 $1,056 $2,465 $— 
Gross charge-offs for the year ended
   December 31, 2024
$$— $— $— $$— $— $— 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated$9,806 $1,926 $1,887 $1,650 $1,302 $604 $1,992 $445 
Reservable criticized443 83 104 115 25 105 
Total U.S. Small Business Commercial
$10,249 $1,934 $1,970 $1,754 $1,417 $629 $2,097 $448 
Gross charge-offs for the year ended
   December 31, 2024
$30 $— $$$$$$13 
 Total $616,195 $88,193 $59,588 $65,708 $48,140 $17,032 $64,299 $273,235 
Gross charge-offs for the year ended
   December 31, 2024
$1,446 $$164 $161 $121 $72 $733 $192 
(1) Excludes $4.0 billion of loans accounted for under the fair value option at December 31, 2024.
(2) Excludes U.S. Small Business Card loans of $10.6 billion. Refreshed FICO scores for this portfolio are $699 million for less than 620; $600 million for greater than or equal to 620 and less than 660; $3.6 billion for greater than or equal to 660 and less than 740; and $5.8 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $489 million.
Troubled Debt Restructurings on Financing Receivables
The table below provides the ending amortized cost of the Corporation’s modified consumer real estate loans at December 31, 2025 and 2024.
Consumer Real Estate - Modifications to Borrowers in Financial Difficulty
Forbearance and Other Payment PlansPermanent ModificationTotalAs a % of Financing Receivables
(Dollars in millions)
Year Ended December 31, 2025
Residential Loans$44 $157 $201 0.09 %
Home Equity 21 21 0.08 
Total$44 $178 $222 0.08 
Year Ended December 31, 2024
Residential Loans$46 $186 $232 0.10 %
Home Equity31 32 0.12 
Total$47 $217 $264 0.10 
The table below presents the financial effect of modified consumer real estate loans.
Financial Effect of Modified Consumer Real Estate Loans
Year Ended December 31
20252024
Forbearance and Other Payment Plans
Weighted-average duration
Residential Mortgage5 months7 months
Home Equityn/mn/m
Permanent Modifications
Weighted-average Term Extension
Residential Mortgage10.0 years9.6 years
Home Equity14.1 years17.7 years
Weighted-average Interest Rate Reduction
Residential Mortgage1.31 %1.25 %
Home Equity2.33 %2.61 %
n/m = not meaningful
The table below provides aging information as of December 31, 2025 and 2024 for consumer real estate loans that were modified over the last 12 months.
Consumer Real Estate - Payment Status of Modifications to Borrowers in Financial Difficulty
Current
30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions)December 31, 2025
Residential mortgage$106 $45 $50 $201 
Home equity18 2 1 21 
Total$124 $47 $51 $222 
December 31, 2024
Residential mortgage$123 $54 $55 $232 
Home equity28 32 
Total$151 $56 $57 $264 
The following table provides the ending amortized cost of commercial loans modified during 2025 and 2024.
Commercial Loans - Modifications to Borrowers in Financial Difficulty
Term ExtensionForbearancesInterest Rate
Reduction
TotalAs a % of Financing Receivables
(Dollars in millions)Year Ended December 31, 2025
U.S. commercial$1,791$41$$1,8320.42 %
Non-U.S. commercial239320.02 
Commercial real estate1,3945841,9782.88 
Total$3,208$634$$3,8420.58 
Year Ended December 31, 2024
U.S. commercial$1,266$262$$1,5280.39 %
Non-U.S. commercial27270.02 
Commercial real estate1,8494441002,3933.64 
Total$3,142$706$100$3,9480.67 
The table below provides aging information as of December 31, 2025 and 2024 for commercial loans that were modified over the last 12 months.
Commercial - Payment Status of Modified Loans to Borrowers in Financial Difficulty
Current
30–89 Days
Past Due
90+ Days
Past Due
Total
(Dollars in millions)December 31, 2025
U.S. Commercial$1,673 $13 $146 $1,832
Non-U.S. Commercial32   32
Commercial Real Estate
1,403 17 558 1,978
Total$3,108 $30 $704 $3,842
December 31, 2024
U.S. Commercial$1,346 $70 $112 $1,528
Non-U.S. Commercial27 — — 27
Commercial Real Estate2,100 90 203 2,393
Total$3,473 $160 $315 $3,948
Changes in the Allowance for Credit Losses
The changes in the allowance for credit losses, including net charge-offs and provision for loan and lease losses, are detailed in the following table.
Consumer
Real Estate
Credit Card and Other ConsumerCommercialTotal
(Dollars in millions)2025
Allowance for loan and lease losses, January 1$293 $8,277 $4,670 $13,240 
Loans and leases charged off(40)(5,127)(1,684)(6,851)
Recoveries of loans and leases previously charged off82 937 201 1,220 
Net charge-offs42 (4,190)(1,483)(5,631)
Provision for loan and lease losses77 3,879 1,639 5,595 
Other4 (2)(3)(1)
Allowance for loan and lease losses, December 31
416 7,964 4,823 13,203 
Reserve for unfunded lending commitments, January 157  1,039 1,096 
Provision for unfunded lending commitments5  75 80 
Other  1 1 
Reserve for unfunded lending commitments, December 31
62  1,115 1,177 
Allowance for credit losses, December 31
$478 $7,964 $5,938 $14,380 
2024
Allowance for loan and lease losses, January 1$386 $8,134 $4,822 $13,342 
Loans and leases charged off(42)(5,077)(1,935)(7,054)
Recoveries of loans and leases previously charged off83 798 142 1,023 
Net charge-offs41 (4,279)(1,793)(6,031)
Provision for loan and lease losses(135)4,421 1,649 5,935 
Other(8)(6)
Allowance for loan and lease losses, December 31
293 8,277 4,670 13,240 
Reserve for unfunded lending commitments, January 182 — 1,127 1,209 
Provision for unfunded lending commitments(26)— (88)(114)
Other— — 
Reserve for unfunded lending commitments, December 31
57 — 1,039 1,096 
Allowance for credit losses, December 31
$350 $8,277 $5,709 $14,336 
2023
Allowance for loan and lease losses, December 31$420 $6,817 $5,445 $12,682 
January 1, 2023 adoption of credit loss standard(67)(109)(67)(243)
Allowance for loan and lease losses, January 1353 6,708 5,378 12,439 
Loans and leases charged off(103)(3,870)(844)(4,817)
Recoveries of loans and leases previously charged off146 737 135 1,018 
Net charge-offs43 (3,133)(709)(3,799)
Provision for loan and lease losses(19)4,558 186 4,725 
Other(33)(23)
Allowance for loan and lease losses, December 31
386 8,134 4,822 13,342 
Reserve for unfunded lending commitments, January 194 — 1,446 1,540 
Provision for unfunded lending commitments(12)— (319)(331)
Reserve for unfunded lending commitments, December 31
82 — 1,127 1,209 
Allowance for credit losses, December 31
$468 $8,134 $5,949 $14,551