| Schedule of disaggregation of revenue |
| | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | | (Dollars in millions) | | 2020 | | 2019 | | 2020 | | 2019 | | Cloud & Data Platforms | | $ | 2,797 | | $ | 2,173 | | $ | 5,333 | | $ | 4,090 | | Cognitive Applications | | | 1,246 | | | 1,372 | * | | 2,428 | | | 2,609 | * | Transaction Processing Platforms | | | 1,706 | | | 2,018 | | | 3,226 | | | 3,830 | | Total Cloud & Cognitive Software | | $ | 5,748 | | $ | 5,563 | * | $ | 10,987 | | $ | 10,530 | * | Consulting | | | 1,936 | | | 2,020 | * | | 4,007 | | | 4,021 | * | Application Management | | | 1,734 | | | 1,919 | | | 3,573 | | | 3,827 | | Global Process Services | | | 221 | | | 258 | | | 447 | | | 505 | | Total Global Business Services | | $ | 3,890 | | $ | 4,197 | * | $ | 8,027 | | $ | 8,353 | * | Infrastructure & Cloud Services | | | 4,813 | | | 5,174 | | | 9,729 | | | 10,383 | | Technology Support Services | | | 1,503 | | | 1,663 | | | 3,054 | | | 3,328 | | Total Global Technology Services | | $ | 6,316 | | $ | 6,837 | | $ | 12,783 | | $ | 13,711 | | Systems Hardware | | | 1,488 | | | 1,328 | | | 2,484 | | | 2,241 | | Operating Systems Software | | | 365 | | | 425 | | | 736 | | | 840 | | Total Systems | | $ | 1,852 | | $ | 1,753 | | $ | 3,220 | | $ | 3,081 | | Global Financing** | | | 265 | | | 351 | | | 564 | | | 757 | | Other | | | 50 | | | 460 | * | | 113 | | | 911 | * | Total revenue | | $ | 18,123 | | $ | 19,161 | | $ | 35,694 | | $ | 37,342 | |
* Recast to conform to current period presentation. Refer to note 4, “Segments,” for additional information. ** Contains lease and loan/working capital financing arrangements which are not subject to the guidance on revenue from contracts with customers.
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| Schedule of disaggregation of revenue by geography |
| | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | | (Dollars in millions) | | 2020 | | 2019 | | 2020 | | 2019 | | Americas | | $ | 8,450 | | $ | 8,806 | | $ | 16,617 | | $ | 17,299 | | Europe/Middle East/Africa | | | 5,695 | | | 6,149 | | | 11,212 | | | 11,876 | | Asia Pacific | | | 3,977 | | | 4,205 | | | 7,865 | | | 8,167 | | Total | | $ | 18,123 | | $ | 19,161 | | $ | 35,694 | | $ | 37,342 | |
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| Schedule of reconciliation of contract balances |
| | | | | | | | | At June 30, | | At December 31, | (Dollars in millions) | | 2020 | | 2019 | Notes and accounts receivable — trade (net of allowances of $369 and $299 at June 30, 2020 and December 31, 2019, respectively) | | $ | 6,543 | | $ | 7,870 | Contract assets (1) | | | 505 | | | 492 | Deferred income (current) | | | 12,469 | | | 12,026 | Deferred income (noncurrent) | | | 3,787 | | | 3,851 |
| (1) | Included within prepaid expenses and other current assets in the Consolidated Balance Sheet. |
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