Segments - Pre-Tax Income Reconciliation (Details) - USD ($) $ in Millions |
12 Months Ended | ||
|---|---|---|---|
Dec. 31, 2019 |
Dec. 31, 2018 |
Dec. 31, 2017 |
|
| Pre-tax income from continuing operations | |||
| Amortization of acquired intangible assets | $ (1,298) | $ (809) | $ (945) |
| Acquisition-related charges | (423) | (16) | (52) |
| Non-operating retirement-related (costs)/income | (615) | (1,572) | (1,341) |
| Other - divested businesses | 390 | 292 | 468 |
| Income from continuing operations before income taxes | 10,166 | 11,342 | 11,400 |
| Business Segments | |||
| Pre-tax income from continuing operations | |||
| Income from continuing operations before income taxes | 13,019 | 14,557 | 14,396 |
| Internal transactions | |||
| Pre-tax income from continuing operations | |||
| Income from continuing operations before income taxes | (290) | (725) | (742) |
| Unallocated corporate amounts | |||
| Pre-tax income from continuing operations | |||
| Income from continuing operations before income taxes | $ (617) | $ (385) | $ (385) |