|
Supplemental Information About The Credit Quality Of Financing Receivables And Allowance For Losses On Financing Receivables (Consumer) (Details) (USD $)
In Millions, unless otherwise specified
|
6 Months Ended |
12 Months Ended |
|
Jun. 30, 2013
|
Jun. 30, 2012
|
Dec. 31, 2012
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
$ 262,380 |
|
$ 273,936 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
262,380 |
|
273,936 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
262,380 |
|
273,936 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
262,380 |
|
273,936 |
|
Consumer Portfolio Segment [Member]
|
|
|
|
| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
| Number Of Consumer Financing Receivable Customers Across US Including Private Label Credit Card And Sales Financing |
55,000,000 |
|
|
| Percentage of customers with no metropolitan statistical area |
6.00% |
|
|
| Percentage Of US Consumer Financing Receivables Related To Credit Cards Loans |
65.00% |
|
|
| Percentage Of US Consumer Financing Receivables Related To Sales Finance Receivables |
35.00% |
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
110,914 |
|
115,180 |
| General reserves |
3,483 |
|
2,950 |
| Total impaired loans |
3,209 |
|
3,220 |
| Allowance for losses (specific reserves) |
668 |
|
674 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
6.10% |
|
6.50% |
| Over 90 days past due |
3.20% |
|
3.40% |
| Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing |
22 |
|
24 |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
3,846 |
|
4,301 |
| Nonearning financing receivables |
3,780 |
|
4,194 |
| Allowance for losses as a percent of nonaccrual financing receivables |
107.90% |
|
84.30% |
| Allowance for losses as a percent of nonearning financing receivables |
109.80% |
|
86.40% |
| Impaired Loans |
|
|
|
| Total impaired loans |
3,209 |
|
3,220 |
| Allowance for losses (specific reserves) |
668 |
|
674 |
| Average investment in loans |
3,211 |
|
3,056 |
| Interest income recognized |
115 |
76 |
169 |
| Interest income recognized on a cash basis |
1 |
3 |
5 |
| Credit Quality Indicators |
|
|
|
| Maximum Percentage Of Private Label Consumer Financing Receivables Located In Any Metropolitan Area |
5.00% |
|
|
| Loans and leases receivable, Gross |
110,914 |
|
115,180 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
110,914 |
|
115,180 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
110,914 |
|
115,180 |
|
Consumer Portfolio Segment [Member] | Score 614 or Less [Member]
|
|
|
|
| Installment And Revolving Credit |
|
|
|
| Percent of Financing Receivable Accounts With Credit Bureau Equivalent of 614 Or Less |
97.00% |
|
|
|
Consumer Portfolio Segment [Member] | Troubled Debt Restructuring [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
3,068 |
|
3,053 |
| Changes In Loans Modified As Troubled Debt Restructurings |
852 |
|
|
| Loans Modified As Troubled Debt Restructuring That Have Subsequently Experienced Payment Default |
158 |
352 |
|
|
Consumer Portfolio Segment [Member] | Performing Financing Receivable [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Non-impaired financing receivables |
107,705 |
|
111,960 |
|
Consumer Portfolio Segment [Member] | No Related Allowance [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
85 |
|
|
|
Consumer Portfolio Segment [Member] | Related Allowance [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Unpaid principal balance |
3,183 |
|
|
| Average investment in loans |
3,117 |
|
|
| Financing Receivable, Modifications, Recorded Investment |
3,124 |
|
|
|
Consumer Portfolio Segment [Member] | Impaired Loans [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Allowance for losses (specific reserves) |
668 |
|
|
| Impaired Loans |
|
|
|
| Unpaid principal balance |
3,298 |
|
|
| Allowance for losses (specific reserves) |
668 |
|
|
| Financing Receivable, Modifications, Recorded Investment |
3,209 |
|
|
|
Consumer Portfolio Segment [Member] | Modifications Classified As TDRs In Last Twelve Months [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
1,694 |
2,106 |
|
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
31,784 |
|
33,451 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
11.80% |
|
12.00% |
| Over 90 days past due |
7.40% |
|
7.50% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
2,399 |
|
2,600 |
| Nonearning financing receivables |
2,388 |
|
2,569 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
31,784 |
|
33,451 |
| Percent Of Non US Mortgages With Loan To Value Ratios Greater Than 90 Percent Covered By Third Party Mortgage Insurance |
30.00% |
|
|
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
31,784 |
|
33,451 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
31,784 |
|
33,451 |
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio Less Than 80 Percent [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
17,764 |
|
18,613 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
17,764 |
|
18,613 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
17,764 |
|
18,613 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
17,764 |
|
18,613 |
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio From 80 To 90 Percent [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
5,340 |
|
5,739 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
5,340 |
|
5,739 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
5,340 |
|
5,739 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
5,340 |
|
5,739 |
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio Greater Than 90 Percent [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
8,680 |
|
9,099 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
8,680 |
|
9,099 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
8,680 |
|
9,099 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
8,680 |
|
9,099 |
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | UK [Member]
|
|
|
|
| Credit Quality Indicators |
|
|
|
| Reindexed Loan To Value Ratios Of Non US Mortgages |
80.00% |
|
|
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | France [Member]
|
|
|
|
| Credit Quality Indicators |
|
|
|
| Reindexed Loan To Value Ratios Of Non US Mortgages |
57.00% |
|
|
|
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
17,620 |
|
18,546 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
4.00% |
|
3.90% |
| Over 90 days past due |
1.20% |
|
1.10% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
225 |
|
224 |
| Nonearning financing receivables |
225 |
|
224 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
17,620 |
|
18,546 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
17,620 |
|
18,546 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
17,620 |
|
18,546 |
|
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 615 to 680 [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
4,162 |
|
4,496 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
4,162 |
|
4,496 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
4,162 |
|
4,496 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
4,162 |
|
4,496 |
|
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 614 or Less [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
3,196 |
|
3,557 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
3,196 |
|
3,557 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
3,196 |
|
3,557 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
3,196 |
|
3,557 |
|
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
10,262 |
|
10,493 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
10,262 |
|
10,493 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
10,262 |
|
10,493 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
10,262 |
|
10,493 |
|
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
50,155 |
|
50,853 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
3.90% |
|
4.60% |
| Over 90 days past due |
1.70% |
|
2.00% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
822 |
|
1,026 |
| Nonearning financing receivables |
822 |
|
1,026 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
50,155 |
|
50,853 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
50,155 |
|
50,853 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
50,155 |
|
50,853 |
|
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 615 to 680 [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
9,876 |
|
9,753 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
9,876 |
|
9,753 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
9,876 |
|
9,753 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
9,876 |
|
9,753 |
|
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 614 or Less [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
7,410 |
|
7,896 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
7,410 |
|
7,896 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
7,410 |
|
7,896 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
7,410 |
|
7,896 |
|
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
32,869 |
|
33,204 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
32,869 |
|
33,204 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
32,869 |
|
33,204 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
32,869 |
|
33,204 |
|
Consumer Portfolio Segment [Member] | Non US auto [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
3,808 |
|
4,260 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
3.30% |
|
3.10% |
| Over 90 days past due |
0.40% |
|
0.50% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
21 |
|
24 |
| Nonearning financing receivables |
21 |
|
24 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
3,808 |
|
4,260 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
3,808 |
|
4,260 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
3,808 |
|
4,260 |
|
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 615 to 680 [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
546 |
|
666 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
546 |
|
666 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
546 |
|
666 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
546 |
|
666 |
|
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 614 or Less [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
381 |
|
453 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
381 |
|
453 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
381 |
|
453 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
381 |
|
453 |
|
Consumer Portfolio Segment [Member] | Non US auto [Member] | Secured Credit Quality Indicator Low Risk [Member] | Score 681 or Higher [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
2,881 |
|
3,141 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
2,881 |
|
3,141 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
2,881 |
|
3,141 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
2,881 |
|
3,141 |
|
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
7,547 |
|
8,070 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
2.80% |
|
2.80% |
| Over 90 days past due |
1.60% |
|
1.70% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
379 |
|
427 |
| Nonearning financing receivables |
324 |
|
351 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
7,547 |
|
8,070 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
7,547 |
|
8,070 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
7,547 |
|
8,070 |
|
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator Low Risk [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
6,385 |
|
6,873 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
6,385 |
|
6,873 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
6,385 |
|
6,873 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
6,385 |
|
6,873 |
|
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator Moderate Risk [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
433 |
|
451 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
433 |
|
451 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
433 |
|
451 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
433 |
|
451 |
|
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator High Risk [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
729 |
|
746 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
729 |
|
746 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
729 |
|
746 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
729 |
|
746 |
|
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Allowance for losses (specific reserves) |
73 |
|
|
| Impaired Loans |
|
|
|
| Allowance for losses (specific reserves) |
73 |
|
|
|
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member] | Related Allowance [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
312 |
|
|
|
Consumer Portfolio Segment [Member] | Remaining Consumer Business [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Allowance for losses (specific reserves) |
595 |
|
|
| Impaired Loans |
|
|
|
| Allowance for losses (specific reserves) |
595 |
|
|
|
Consumer Portfolio Segment [Member] | Remaining Consumer Business [Member] | Related Allowance [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
2,812 |
|
|
|
Consumer Portfolio Segment [Member] | Non US Consumer [Member] | Troubled Debt Restructuring [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Changes In Loans Modified As Troubled Debt Restructurings |
541 |
|
|
|
Consumer Portfolio Segment [Member] | Credit Card Loans [Member] | Troubled Debt Restructuring [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Changes In Loans Modified As Troubled Debt Restructurings |
$ 311 |
|
|