|
Supplemental Information About The Credit Quality Of Financing Receivables And Allowance For Losses On Financing Receivables (Consumer) (Details) (USD $)
In Millions, unless otherwise specified
|
6 Months Ended |
12 Months Ended |
|
Jun. 30, 2012
|
Jun. 30, 2011
|
Dec. 31, 2011
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
$ 279,189 |
|
$ 295,037 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
279,189 |
|
295,037 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
279,189 |
|
295,037 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
279,189 |
|
295,037 |
|
Consumer Portfolio Segment [Member]
|
|
|
|
| Accounts, Notes, Loans and Financing Receivable [Line Items] |
|
|
|
| Number Of Consumer Financing Receivable Customers Across US Including Private Label Credit Card And Sales Financing |
52,000,000 |
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
109,700 |
|
113,718 |
| General reserves |
2,503 |
|
2,891 |
| Total impaired loans |
3,003 |
|
2,893 |
| Allowance for losses (specific reserves) |
625 |
|
680 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
6.70% |
|
6.90% |
| Over 90 days past due |
3.50% |
|
3.70% |
| Financing Receivable, Recorded Investment, 90 Days Past Due and Still Accruing |
36 |
|
45 |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
4,373 |
|
4,836 |
| Nonearning financing receivables |
4,144 |
|
4,585 |
| Allowance for losses as a percent of nonaccrual financing receivables |
71.50% |
|
73.80% |
| Allowance for losses as a percent of nonearning financing receivables |
75.50% |
|
77.90% |
| Impaired Loans |
|
|
|
| Total impaired loans |
3,003 |
|
2,893 |
| Allowance for losses (specific reserves) |
625 |
|
680 |
| Average investment in loans |
2,971 |
|
2,623 |
| Interest income recognized |
76 |
54 |
141 |
| Interest income recognized on a cash basis |
3 |
2 |
15 |
| Financing Receivable, Modifications, Recorded Investment |
2,859 |
|
2,723 |
| Changes In Loans Modified As Troubled Debt Restructurings |
913 |
|
|
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
109,700 |
|
113,718 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
109,700 |
|
113,718 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
109,700 |
|
113,718 |
|
Consumer Portfolio Segment [Member] | Score 614 or Less [Member]
|
|
|
|
| Installment And Revolving Credit |
|
|
|
| Percent of Financing Receivable Accounts With Credit Bureau Equivalent of 614 Or Less |
95.00% |
|
|
|
Consumer Portfolio Segment [Member] | Performing Financing Receivable [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Non-impaired financing receivables |
106,697 |
|
110,825 |
|
Consumer Portfolio Segment [Member] | Impaired Financing Receivable with Related Allowance [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
2,897 |
|
|
|
Consumer Portfolio Segment [Member] | TDR Modifications [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
2,106 |
|
|
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
33,826 |
|
35,550 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
12.50% |
|
12.30% |
| Over 90 days past due |
7.90% |
|
7.90% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
2,853 |
|
2,995 |
| Nonearning financing receivables |
2,720 |
|
2,870 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
33,826 |
|
35,550 |
| Percent Of Non US Mortgages With Loan To Value Ratios Greater Than 90 Percent Covered By Third Party Mortgage Insurance |
64.00% |
|
|
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
33,826 |
|
35,550 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
33,826 |
|
35,550 |
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio Less Than 80 Percent [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
18,861 |
|
19,834 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
18,861 |
|
19,834 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
18,861 |
|
19,834 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
18,861 |
|
19,834 |
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio From 80 To 90 Percent [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
5,815 |
|
6,087 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
5,815 |
|
6,087 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
5,815 |
|
6,087 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
5,815 |
|
6,087 |
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | Loan To Value Ratio Greater Than 90 Percent [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
9,150 |
|
9,629 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
9,150 |
|
9,629 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
9,150 |
|
9,629 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
9,150 |
|
9,629 |
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | UK [Member]
|
|
|
|
| Credit Quality Indicators |
|
|
|
| Reindexed Loan To Value Ratios Of Non US Mortgages |
84.00% |
|
|
|
Consumer Portfolio Segment [Member] | Non US residential mortgages [Member] | France [Member]
|
|
|
|
| Credit Quality Indicators |
|
|
|
| Reindexed Loan To Value Ratios Of Non US Mortgages |
57.00% |
|
|
|
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
17,960 |
|
18,544 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
4.30% |
|
4.10% |
| Over 90 days past due |
1.20% |
|
1.20% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
244 |
|
321 |
| Nonearning financing receivables |
243 |
|
263 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
17,960 |
|
18,544 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
17,960 |
|
18,544 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
17,960 |
|
18,544 |
|
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 681 or Higher [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
9,966 |
|
9,913 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
9,966 |
|
9,913 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
9,966 |
|
9,913 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
9,966 |
|
9,913 |
|
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 615 to 680 [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
4,505 |
|
4,838 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
4,505 |
|
4,838 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
4,505 |
|
4,838 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
4,505 |
|
4,838 |
|
Consumer Portfolio Segment [Member] | Non US installment and revolving credit [Member] | Score 614 or Less [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
3,489 |
|
3,793 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
3,489 |
|
3,793 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
3,489 |
|
3,793 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
3,489 |
|
3,793 |
|
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
45,531 |
|
46,689 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
4.30% |
|
5.00% |
| Over 90 days past due |
1.80% |
|
2.20% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
773 |
|
990 |
| Nonearning financing receivables |
773 |
|
990 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
45,531 |
|
46,689 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
45,531 |
|
46,689 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
45,531 |
|
46,689 |
|
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 681 or Higher [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
29,824 |
|
28,918 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
29,824 |
|
28,918 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
29,824 |
|
28,918 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
29,824 |
|
28,918 |
|
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 615 to 680 [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
8,607 |
|
9,398 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
8,607 |
|
9,398 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
8,607 |
|
9,398 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
8,607 |
|
9,398 |
|
Consumer Portfolio Segment [Member] | US installment and revolving credit [Member] | Score 614 or Less [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
7,100 |
|
8,373 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
7,100 |
|
8,373 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
7,100 |
|
8,373 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
7,100 |
|
8,373 |
|
Consumer Portfolio Segment [Member] | Non US auto [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
4,740 |
|
5,691 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
3.20% |
|
3.10% |
| Over 90 days past due |
0.50% |
|
0.50% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
27 |
|
43 |
| Nonearning financing receivables |
28 |
|
43 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
4,740 |
|
5,691 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
4,740 |
|
5,691 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
4,740 |
|
5,691 |
|
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 681 or Higher [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
3,429 |
|
3,927 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
3,429 |
|
3,927 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
3,429 |
|
3,927 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
3,429 |
|
3,927 |
|
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 615 to 680 [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
802 |
|
1,092 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
802 |
|
1,092 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
802 |
|
1,092 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
802 |
|
1,092 |
|
Consumer Portfolio Segment [Member] | Non US auto [Member] | Score 614 or Less [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
509 |
|
672 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
509 |
|
672 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
509 |
|
672 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
509 |
|
672 |
|
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
7,643 |
|
7,244 |
| Past Due Financing Receivables |
|
|
|
| Over 30 days past due |
3.60% |
|
3.50% |
| Over 90 days past due |
2.00% |
|
2.00% |
| Nonaccrual Financing Receivables |
|
|
|
| Nonaccrual loans |
476 |
|
487 |
| Nonearning financing receivables |
380 |
|
419 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
7,643 |
|
7,244 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
7,643 |
|
7,244 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
7,643 |
|
7,244 |
|
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator Low Risk [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
6,203 |
|
5,580 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
6,203 |
|
5,580 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
6,203 |
|
5,580 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
6,203 |
|
5,580 |
|
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator Moderate Risk [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
576 |
|
757 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
576 |
|
757 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
576 |
|
757 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
576 |
|
757 |
|
Consumer Portfolio Segment [Member] | Consumer Other Financing Receivable [Member] | Secured Credit Quality Indicator High Risk [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
864 |
|
907 |
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
864 |
|
907 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
864 |
|
907 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
864 |
|
907 |
|
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Loans and leases receivable, Gross |
7,643 |
|
7,244 |
| Allowance for losses (specific reserves) |
98 |
|
|
| Impaired Loans |
|
|
|
| Allowance for losses (specific reserves) |
98 |
|
|
| Credit Quality Indicators |
|
|
|
| Loans and leases receivable, Gross |
7,643 |
|
7,244 |
| Installment And Revolving Credit |
|
|
|
| Loans and leases receivable, Gross |
7,643 |
|
7,244 |
| Consumer - Other |
|
|
|
| Loans and leases receivable, Gross |
7,643 |
|
7,244 |
|
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member] | Impaired Financing Receivable with No Related Allowance [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
106 |
|
|
|
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member] | Impaired Financing Receivable with Related Allowance [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
303 |
|
|
|
Consumer Portfolio Segment [Member] | Consumer Other Portfolio [Member] | Impaired Loans [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Unpaid principal balance |
3,384 |
|
|
|
Consumer Portfolio Segment [Member] | Remaining Consumer Business [Member]
|
|
|
|
| Financing Receivables and Allowance for Losses |
|
|
|
| Allowance for losses (specific reserves) |
527 |
|
|
| Impaired Loans |
|
|
|
| Unpaid principal balance |
3,241 |
|
|
| Allowance for losses (specific reserves) |
527 |
|
|
| Average investment in loans |
2,876 |
|
|
|
Consumer Portfolio Segment [Member] | Remaining Consumer Business [Member] | Impaired Financing Receivable with Related Allowance [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Financing Receivable, Modifications, Recorded Investment |
2,594 |
|
|
|
Consumer Portfolio Segment [Member] | Credit Card Loans [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Changes In Loans Modified As Troubled Debt Restructurings |
290 |
|
|
|
Consumer Portfolio Segment [Member] | US Credit Card And Non US Residential Mortgage [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Loans Modified As Troubled Debt Restructuring That Have Subsequently Experienced Payment Default |
352 |
|
|
|
Consumer Portfolio Segment [Member] | US Credit Card And Non US Residential Mortgage [Member] | Troubled Debt Restructuring [Member]
|
|
|
|
| Impaired Loans |
|
|
|
| Changes In Loans Modified As Troubled Debt Restructurings |
$ 623 |
|
|