v3.6.0.2
Non-Interest Revenue and Expense Detail
 12 Months Ended
Dec. 31, 2016
Disclosure Text Block Abstract  
Non-Interest Revenue and Expense Detail

NOTE 19

Non-interest revenue and expense detail

The following is a detail of Other fees and commissions for the years ended December 31:

(Millions)  201620152014
Foreign currency conversion fee revenue  $809$852$877
Delinquency fees  762788722
Loyalty coalition-related fees410379383
Travel commissions and fees3383491,118
Service fees  291361366
Other(a)  143137160
Total Other fees and commissions  $2,753$2,866$3,626

Other primarily includes revenues from fees related to Membership Rewards programs.

The following is a detail of Other revenues for the years ended December 31:

(Millions)  20162015  2014
Gain on sale of investment in Concur Technologies $―$―$744
Global Network Services partner revenues654640694
Gross realized gains on sale of investment securities  9  1  100
Other(a)  1,366  1,392  1,451
Total Other revenues  $2,029  $2,033  $2,989

Other includes revenues arising from net revenue earned on cross-border Card Member spending, insurance premiums earned from Card Member travel and other insurance programs, merchant-related fees, Prepaid card and Travelers Cheque-related revenues, revenues related to the GBT JV transition services agreement, earnings from equity method investments (including the GBT JV) and other miscellaneous revenue and fees.

The following is a detail of Other expenses for the years ended December 31:

(Millions)  20162015  2014
Professional services  $2,583$2,750  $3,008
Occupancy and equipment   1,838 1,854   1,807
Communications  302345  383
Card and merchant-related fraud losses(a)223308  369
Goodwill and long-lived asset impairment―384―
Gain on business travel joint venture transaction――  (630)
Gain on sale of HFS portfolios(b)(1,218)――
Other(c)  1,4341,1521,152
Total Other expenses  $5,162$6,793  $6,089

  • Beginning January 1, 2015, merchant-related fraud losses are reported within Other expenses.
  • Refer to Note 2 for additional information.
  • Other expense primarily includes general operating expenses, gains and losses on sales of assets or businesses not classified as discontinued operations, regulatory and litigation-related costs, certain Card Member reimbursements, insurance costs, certain loyalty coalition-related expenses, and foreign currency-related gains and losses (including the favorable impact from the reassessment of the functional currency of certain UK legal entities in the year ended December 31, 2015). In addition, effective December 1, 2015, Other expenses includes the valuation allowance adjustment associated with loans and receivables HFS.