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Details of Certain Consolidated Statements of Income Lines (Tables)
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12 Months Ended |
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Dec. 31, 2013
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| Other Cost And Expense Dsclosure Operating [Abstract] |
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| Details of other commissions and fees |
The following is a detail of other commissions and fees for the years ended December 31: | (Millions) | | 2013 | | 2012 | | 2011 | | Foreign currency conversion revenue | | $ | 877 | | $ | 855 | | $ | 861 | | Delinquency fees | | | 667 | | | 604 | | | 567 | | Service fees | | | 375 | | | 362 | | | 355 | | Other(a) | | | 495 | | | 496 | | | 486 | | | Total other commissions and fees | | $ | 2,414 | | $ | 2,317 | | $ | 2,269 | | | | | | | | | | | | |
- Other primarily includes fee revenue from the Loyalty Partner business and fees related to Membership Rewards programs.
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| Details of other revenues |
The following is a detail of other revenues for the years ended December 31: | (Millions) | | 2013 | | 2012 | | 2011 | | Global Network Services partner revenues | | $ | 650 | | $ | 664 | | $ | 655 | | Net gain on investment securities | | | 136 | | | 126 | | | 16 | | Other(a) | | | 1,488 | | | 1,635 | | | 1,493 | | | Total other revenues | | $ | 2,274 | | $ | 2,425 | | $ | 2,164 | | | | | | | | | | | | |
- Other includes revenues arising from insurance premiums earned from Card Member travel and other insurance programs, Travelers Cheques-related revenues, publishing revenues and other miscellaneous revenue and fees.
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| Detail of marketing, promotion, rewards and Card Member services |
The following is a detail of marketing, promotion, rewards and Card Member services for the years ended December 31: | (Millions) | | 2013 | | 2012 | | 2011 | | Marketing and promotion | | $ | 3,043 | | $ | 2,890 | | $ | 2,996 | | Card Member rewards | | | 6,457 | | | 6,282 | | | 6,218 | | Card Member services | | | 767 | | | 772 | | | 716 | | | Total marketing, promotion, rewards and | | | | | | | | | | | | | Card Member services | | $ | 10,267 | | $ | 9,944 | | $ | 9,930 |
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| Detail of other, net expense |
The following is a detail of other, net for the years ended December 31: | (Millions) | | 2013 | | 2012 | | 2011 | | Professional services | | $ | 3,102 | | $ | 2,963 | | $ | 2,951 | | Occupancy and equipment | | | 1,904 | | | 1,823 | | | 1,685 | | Communications | | | 379 | | | 383 | | | 378 | | MasterCard and Visa settlements, | | | | | | | | | | | | net of legal fees | | | ― | | | ― | | | (562) | | Other(a) | | | 1,133 | | | 1,404 | | | 1,260 | | | Total other, net | | $ | 6,518 | | $ | 6,573 | | $ | 5,712 |
- Other expense includes general operating expenses, gains (losses) on sale of assets or businesses not classified as discontinued operations, litigation, certain internal and regulatory review-related reimbursements and insurance costs or settlements, investment impairments and certain Loyalty Partner expenses.
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