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Accounts Receivable and Loans (Tables)
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9 Months Ended |
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Sep. 30, 2013
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| Accounts Receivable and Loans (Tables) [Abstract] |
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| Card Member receivables segment detail |
Accounts receivable as of September 30, 2013 and December 31, 2012 consisted of: | (Millions) | | 2013 | | 2012 | | U.S. Card Services(a) | | $ | 20,258 | | $ | 21,124 | | International Card Services | | | 7,181 | | | 7,778 | | Global Commercial Services(b) | | | 15,853 | | | 13,671 | | Global Network & Merchant Services(c) | | | 172 | | | 193 | | Card Member receivables(d) | | | 43,464 | | | 42,766 | | Less: Reserve for losses | | | 396 | | | 428 | | Card Member receivables, net | | $ | 43,068 | | $ | 42,338 | | Other receivables, net(e) | | $ | 3,429 | | $ | 3,576 |
- Includes $6.4 billion and $7.5 billion of gross Card Member receivables available to settle obligations of consolidated VIEs as of September 30, 2013 and December 31, 2012, respectively.
- Includes $476 million of gross Card Member receivables available to settle obligations of a consolidated VIE as of December 31, 2012. Also includes $857 million and $913 million due from airlines, of which Delta Air Lines (Delta) comprises $600 million and $676 million as of September 30, 2013 and December 31, 2012, respectively.
- Includes receivables primarily related to the Company's International Currency Card portfolios.
- Includes approximately $13.7 billion of Card Member receivables outside the United States for both September 30, 2013 and December 31, 2012.
- Other receivables primarily represent amounts related to (i) purchased joint venture receivables, (ii) certain merchants for billed discount revenue, and (iii) Global Network Services (GNS) partner banks for items such as royalty and franchise fees. Other receivables are presented net of reserves for losses of $77 million and $86 million as of September 30, 2013 and December 31, 2012, respectively.
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| Card Member loans segment detail |
Loans as of September 30, 2013 and December 31, 2012 consisted of: | (Millions) | | | 2013 | | | 2012 | | U.S. Card Services(a) | | $ | 54,481 | | $ | 55,953 | | International Card Services | | | 8,445 | | | 9,236 | | Global Commercial Services | | | 44 | | | 40 | | Card Member loans | | | 62,970 | | | 65,229 | | Less: Reserve for losses | | | 1,281 | | | 1,471 | | Card Member loans, net | | $ | 61,689 | | $ | 63,758 | | Other loans, net(b) | | $ | 526 | | $ | 551 |
- Includes approximately $29.5 billion and $32.7 billion of gross Card Member loans available to settle obligations of consolidated VIEs as of September 30, 2013 and December 31, 2012, respectively.
- Other loans primarily represent loans to merchants and a store card loan portfolio whose billed business is not processed on the Company's network. Other loans are presented net of reserves for losses of $16 million and $20 million as of September 30, 2013 and December 31, 2012, respectively.
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| Aging of Card Member loans and receivables |
The following table represents the aging of Card Member loans and receivables as of September 30, 2013 and December 31, 2012: | | | | | | | 30-59 | | | 60-89 | | | 90+ | | | | | | | | | | | Days | | | Days | | | Days | | | | | | | | | | | Past | | | Past | | | Past | | | | | 2013 (Millions) | | | Current | | | Due | | | Due | | | Due | | | Total | | Card Member Loans: | | | | | | | | | | | | | | | | | U.S. Card Services | | $ | 53,892 | | $ | 184 | | $ | 127 | | $ | 278 | | $ | 54,481 | | International Card Services | | | 8,318 | | | 41 | | | 28 | | | 58 | | | 8,445 | | Card Member Receivables: | | | | | | | | | | | | | | | | | U.S. Card Services | | $ | 19,915 | | $ | 122 | | $ | 65 | | $ | 156 | | $ | 20,258 | | International Card Services(a) | | | (b) | | | (b) | | | (b) | | | 80 | | | 7,181 | | Global Commercial Services(a) | | | (b) | | | (b) | | | (b) | | | 120 | | | 15,853 | | | | | | | | | | | | | | | | | | | | | | | | | 30-59 | | | 60-89 | | | 90+ | | | | | | | | | | | Days | | | Days | | | Days | | | | | | | | | | | Past | | | Past | | | Past | | | | | 2012 (Millions) | | | Current | | | Due | | | Due | | | Due | | | Total | | Card Member Loans: | | | | | | | | | | | | | | | | | U.S. Card Services | | $ | 55,281 | | $ | 200 | | $ | 147 | | $ | 325 | | $ | 55,953 | | International Card Services | | | 9,099 | | | 47 | | | 30 | | | 60 | | | 9,236 | | Card Member Receivables: | | | | | | | | | | | | | | | | | U.S. Card Services | | $ | 20,748 | | $ | 116 | | $ | 76 | | $ | 184 | | $ | 21,124 | | International Card Services(a) | | | (b) | | | (b) | | | (b) | | | 74 | | | 7,778 | | Global Commercial Services(a) | | | (b) | | | (b) | | | (b) | | | 112 | | | 13,671 |
- For Card Member receivables in International Card Services (ICS) and Global Commercial Services (GCS), delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member's billing statement date. In addition, if the Company initiates collection procedures on an account prior to the account becoming 90 days past billing the associated Card Member receivable balance is considered as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes.
- Data for periods prior to 90 days past billing are not available due to financial reporting system constraints. Therefore, it has not been relied upon for risk management purposes. The balances that are current to 89 days past due can be derived as the difference between the Total and the 90+ Days Past Due balances.
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| Credit quality indicators for loans and receivables |
The following tables present the key credit quality indicators as of or for the nine months ended September 30: | | | 2013 | | 2012 | | | | | Net Write-Off Rate | | | | Net Write-Off Rate | | | | | | | | | | | 30 Days | | | | | | 30 Days | | | | | | | Principal, | | Past Due | | | | Principal, | | Past Due | | | | | Principal | | Interest, & | | as a % of | | Principal | | Interest, & | | as a % of | | | | | Only | (a) | Fees | (a) | Total | | Only | (a) | Fees | (a) | Total | | | Card Member Loans: | | | | | | | | | | | | | | | U.S. Card Services | | 1.9 | % | 2.1 | % | 1.1 | % | 2.2 | % | 2.4 | % | 1.3 | % | | International Card Services | | 1.9 | % | 2.3 | % | 1.5 | % | 1.9 | % | 2.5 | % | 1.6 | % | | Card Member Receivables: | | | | | | | | | | | | | | | U.S. Card Services | | 1.8 | % | 1.9 | % | 1.7 | % | 2.0 | % | 2.1 | % | 1.8 | % | | | | | | | | | | | | | | | | | | | | | | | 2013 | | 2012 | | | | | | | | | Net Loss | | | | Net Loss | | | | | | | | | | | Ratio as | | 90 Days | | Ratio as | | 90 Days | | | | | | | | | a % of | | Past Billing | | a % of | | Past Billing | | | | | | | | | Charge | | as a % of | | Charge | | as a % of | | | | | | | | | Volume | | Receivables | | Volume | | Receivables | | | Card Member Receivables: | | | | | | | | | | | International Card Services | | 0.20 | % | 1.1 | % | 0.16 | % | 0.9 | % | | Global Commercial Services | 0.07 | % | 0.8 | % | 0.07 | % | 0.7 | % |
- The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.
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| Impaired Card Member loans and receivables |
The following table provides additional information with respect to the Company's impaired Card Member loans, which are not significant for GCS, and Card Member receivables, which are not significant for ICS and GCS, as of September 30, 2013 and December 31, 2012: | | | | Loans over | | | | | | | | | | | | | | | | 90 Days | | | | | | Loans & | | | Total | | | | | | | Past Due | | | Non- | | | Receivables | | | Impaired | | | Unpaid | | | | | | | & Accruing | | | Accrual | | | Modified | | | Loans & | | | Principal | | | Allowance | | 2013 (Millions) | | | Interest | (a) | | Loans | (b) | | as a TDR | (c) | | Receivables | | | Balance | (d) | | for TDRs(e) | | Card Member Loans: | | | | | | | | | | | | | | | | | | | | U.S. Card Services | | $ | 125 | | $ | 284 | | $ | 397 | | $ | 806 | | $ | 764 | | $ | 86 | | International Card Services | | | 57 | | | 4 | | | 4 | | | 65 | | | 64 | | | ― | | Card Member Receivables: | | | | | | | | | | | | | | | | | | | | U.S. Card Services | | | ― | | | ― | | | 55 | | | 55 | | | 51 | | | 39 | | Total | | $ | 182 | | $ | 288 | | $ | 456 | | $ | 926 | | $ | 879 | | $ | 125 | | | | | | | | | | | | | | | | | | | | | | | | | Loans over | | | | | | | | | | | | | | | | 90 Days | | | | | | Loans & | | | Total | | | | | | | Past Due | | | Non- | | | Receivables | | | Impaired | | | Unpaid | | | | | | | & Accruing | | | Accrual | | | Modified | | | Loans & | | | Principal | | | Allowance | | 2012 (Millions) | | | Interest | (a) | | Loans | (b) | | as a TDR | (c) | | Receivables | | | Balance | (d) | for TDRs(e) | | Card Member Loans: | | | | | | | | | | | | | | | | | | | | U.S. Card Services | | $ | 73 | | $ | 426 | | $ | 627 | | $ | 1,126 | | $ | 1,073 | | $ | 152 | | International Card Services | | | 59 | | | 5 | | | 6 | | | 70 | | | 69 | | | 1 | | Card Member Receivables: | | | | | | | | | | | | | | | | | | | | U.S. Card Services | | | ― | | | ― | | | 117 | | | 117 | | | 111 | | | 91 | | Total | | $ | 132 | | $ | 431 | | $ | 750 | | $ | 1,313 | | $ | 1,253 | | $ | 244 |
- The Company's policy is generally to accrue interest through the date of write-off (at 180 days past due). The Company establishes reserves for interest that the Company believes will not be collected. Excludes loans modified as a TDR.
- Non-accrual loans not in modification programs include certain Card Member loans placed with outside collection agencies for which the Company has ceased accruing interest. Effective September 1, 2013 the Company began accruing interest on accounts placed with outside agencies.
- Total loans and receivables modified as a TDR includes $93 million and $320 million that are non-accrual and $20 million and $6 million that are past due 90 days and still accruing interest as of September 30, 2013 and December 31, 2012, respectively.
- Unpaid principal balance consists of Card Member charges billed and excludes other amounts charged directly by the Company such as interest and fees.
- Represents the reserve for losses for TDRs, which are evaluated individually for impairment. The Company records a reserve for losses for all impaired loans. Refer to Card Member Loans Evaluated Individually and Collectively for Impairment in Note 4 for further discussion of the reserve for losses on loans over 90 days past due and accruing interest and non-accrual loans, which are evaluated collectively for impairment.
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| Interest income recognized and average balance of impaired Card Member loans and receivables |
The following table provides information with respect to the Company's interest income recognized and average balances of impaired Card Member loans, which are not significant for GCS, and Card Member receivables, which are not significant for ICS and GCS, during the three and nine months ended September 30: | | | Three Months Ended
September 30, 2013 | | Nine Months Ended
September 30, 2013 | | | | | | | Interest | | | | | | Interest | | | | | | | | | | Income | | | Average | | | Income | | | Average | | | | (Millions) | | | Recognized | | | Balance | | | Recognized | | | Balance | | | | Card Member Loans: | | | | | | | | | | | | | | | | U.S. Card Services | | $ | 11 | | $ | 859 | | $ | 34 | | $ | 982 | | | | International Card Services | | | 4 | | | 66 | | | 12 | | | 68 | | | | Card Member Receivables: | | | | | | | | | | | | | | | | U.S. Card Services | | | ― | | | 62 | | | ― | | | 89 | | | | Total | | $ | 15 | | $ | 987 | | $ | 46 | | $ | 1,139 | | | | | | | | | | | | | | | | | | | | | | Three Months Ended
September 30, 2012 | | Nine Months Ended
September 30, 2012 | | | | | | | Interest | | | | | | Interest | | | | | | | | | | Income | | | Average | | | Income | | | Average | | | | (Millions) | | | Recognized | | | Balance | | | Recognized | | | Balance | | | | Card Member Loans: | | | | | | | | | | | | | | | | U.S. Card Services | | $ | 11 | | $ | 1,182 | | $ | 35 | | $ | 1,244 | | | | International Card Services | | | 4 | | | 73 | | | 12 | | | 77 | | | | Card Member Receivables: | | | | | | | | | | | | | | | | U.S. Card Services | | | ― | | | 120 | | | ― | | | 140 | | | | Total | | $ | 15 | | $ | 1,375 | | $ | 47 | | $ | 1,461 | | |
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| Troubled debt restructurings |
The following table provides additional information with respect to the Card Member loans and receivables modified as TDRs, which are not significant for ICS and GCS, during the three and nine months ended September 30: | | | Three Months Ended | | Nine Months Ended | | | | September 30, 2013 | | September 30, 2013 | | | | | | | Aggregated | | | Aggregated | | | | | Aggregated | | | Aggregated | | | | | | | Pre- | | | Post- | | | | | Pre- | | | Post- | | | | | | Modification | | Modification | | | | Modification | | Modification | | | | Number of | | Outstanding | | Outstanding | | Number of | | Outstanding | | Outstanding | | (Accounts in thousands, Dollars in millions) | | Accounts | | | Balances(a) | | | Balances(a) | | Accounts | | | Balances(a) | | | Balances(a) | | Troubled Debt Restructurings: | | | | | | | | | | | | | | | | | | U.S. Card Services ― Card Member Loans | | 12 | | $ | 91 | | $ | 91 | | 47 | | $ | 357 | | $ | 355 | | U.S. Card Services ― Card Member Receivables | | 4 | | | 49 | | | 49 | | 16 | | | 204 | | | 202 | | Total(b) | | 16 | | $ | 140 | | $ | 140 | | 63 | | $ | 561 | | $ | 557 | | | | | | | | | | | | | | | | | | | | | | Three Months Ended | | Nine Months Ended | | | | September 30, 2012 | | September 30, 2012 | | | | | | | Aggregated | | | Aggregated | | | | | Aggregated | | | Aggregated | | | | | | | Pre- | | | Post- | | | | | Pre- | | | Post- | | | | | | Modification | | Modification | | | | Modification | | Modification | | | | Number of | | Outstanding | | Outstanding | | Number of | | Outstanding | | Outstanding | | (Accounts in thousands, Dollars in millions) | | Accounts | | | Balances(a) | | | Balances(a) | | Accounts | | | Balances(a) | | | Balances(a) | | Troubled Debt Restructurings: | | | | | | | | | | | | | | | | | | U.S. Card Services ― Card Member Loans | | 26 | | $ | 193 | | $ | 190 | | 82 | | $ | 600 | | $ | 587 | | U.S. Card Services ― Card Member Receivables | | 9 | | | 104 | | | 103 | | 28 | | | 326 | | | 320 | | Total(b) | | 35 | | $ | 297 | | $ | 293 | | 110 | | $ | 926 | | $ | 907 |
- Includes principal and accrued interest.
- The difference between the pre- and post-modification outstanding balances is attributable to amounts charged off for Card Member loans and receivables being resolved through the Company's short-term settlement programs.
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| Troubled debt restructurings that subsequently defaulted |
The following table provides information for the three and nine months ended September 30, 2013 and 2012, with respect to the Card Member loans and receivables modified as TDRs that subsequently defaulted within 12 months of modification. A Card Member will default from a modification program after one and up to two consecutive missed payments, depending on the terms of the modification program. The defaulted ICS Card Member loan and receivable modifications were not significant. | | | Three Months Ended | | Nine Months Ended | | | | September 30, 2013 | | September 30, 2013 | | | | | | | | Aggregated | | | | | | Aggregated | | | | | | | Outstanding | | | | | Outstanding | | | | | Number of | | | Balances | | | Number of | | | Balances | | (Accounts in thousands, Dollars in millions) | | | Accounts | | Upon Default(a) | | | Accounts | | Upon Default(a) | | Troubled Debt Restructurings That Subsequently Defaulted: | | | | | | | | | | | | | | U.S. Card Services ― Card Member Loans | | | 4 | | $ | 37 | | | 15 | | $ | 138 | | U.S. Card Services ― Card Member Receivables | | | 1 | | | 8 | | | 3 | | | 33 | | Total | | | 5 | | $ | 45 | | | 18 | | $ | 171 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended | | Nine Months Ended | | | | September 30, 2012 | | September 30, 2012 | | | | | | | | Aggregated | | | | | | Aggregated | | | | | | | Outstanding | | | | | Outstanding | | | | | Number of | | | Balances | | | Number of | | | Balances | | (Accounts in thousands, Dollars in millions) | | | Accounts | | Upon Default(a) | | | Accounts | | Upon Default(a) | | Troubled Debt Restructurings That Subsequently Defaulted: | | | | | | | | | | | | | | U.S. Card Services ― Card Member Loans | | | 4 | | $ | 39 | | | 19 | | $ | 149 | | U.S. Card Services ― Card Member Receivables | | | 1 | | | 8 | | | 1 | | | 28 | | Total | | | 5 | | $ | 47 | | | 20 | | $ | 177 |
- The outstanding balance includes principal, fees and accrued interest on Card Member Loans and principal and fees on Card Member Receivables.
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