SCHEDULE II VALUATION AND QUALIFYING ACCOUNTS (Details) - Allowances for Doubtful Accounts and Product Returns - USD ($) $ in Millions	12 Months Ended
Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Allowances for Doubtful Accounts and Product Returns
Balance at Beginning of Year	$ 314	$ 294	$ 250
Provisions/Charges to Income	137	110	105
Amounts Charged Off and Other Deductions	(68)	(90)	(61)
Balance at End of Year	$ 384	$ 314	$ 294

A roll forward is a reconciliation of a concept from the beginning of a period to the end of a period.

No definition available.

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- Definition

Amount of valuation and qualifying accounts and reserves.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 4
-Subparagraph (SX 210.12-09)
-URI http://asc.fasb.org/extlink&oid=26873400&loc=d3e24092-122690

+ Details

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- Definition

Amount of increase in valuation and qualifying accounts and reserves from charge to cost and expense.

+ References

+ Details

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- Definition

Amount of decrease in valuation and qualifying accounts and reserves.

+ References

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